Hotel - Sofitel Shenyang Lido
Sofitel Hotel Sofitel Hotel

Sofitel Shenyang Lido Hotel

5.0/5 831 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • TAOXIAN AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna
  • Golf
  • Other sports activities
    • Basketball facilities (Paying)
    • Billiards/Snooker (Paying)
    • Squash court (Paying)
    • Table tennis (Paying)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Set in a convienient location, this French luxury hotel offers 590 guests rooms, suites and serviced apartments featuring luxury amenities to make you enjoy a wonderful stay.Sofitel offers Executive Floor rooms and lounges that provide additional benefits with personalized service. Attentive services from dedicated team of staff and butlers in the comfort of the Club Lounge and rooms.

  • 590 rooms
  • 326 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Suite Box
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 2,512 reviews

Our guest reviews for Sofitel Shenyang Lido

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
5.0/5 TripAdvisor Rating 831 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Noppadol L. Business - 14/09/2018 AccorHotels certified review
« Nice view and good service »

First of my impression is the cleanness and quite. It's make me feel relax.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jimmy Guo Guest Experience Manager

Cat Business - 07/09/2018 AccorHotels certified review
« Overall satisfied »

I was mostly satisfied with the stay at your hotel. However I had to wait nearly an hour for my food to be served in your Chinese restaurant. There were only two tables occupied during that time, a table of about 8 persons and my table of one. I had ordered rice and a chicken dish but it was not served for at least 50-55 minutes and I had to ask the wait staff to check on the status of my order. She checked and told me that my order had been served to the other table and that they were just then preparing my order. After I was done with my meal I spent at least 10 minutes looking for a staff to get me my bill. It felt like your Chinese restaurant was understaffed. Whilst I understand that your hotel was going through upgrading works, the level of service received at that restaurant was unacceptable at an establishment such as yours. I hope you take this feedback seriously and work to improve in that area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C., Thank you for taking the time to tell us about your experience at the Sofitel Shenyang Lido. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.It is unacceptable after what you mentioned about your F&B experience.It seems there is not efficiency of our cooking and serving.It is really seriously for us to pay more attention about it.We will hold a meeting with all relative department heads immediately to analyze the issue and draft a action plan to ensure this kind of situation will not happen again. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jimmy Guo Guest Experience Manager

Patrick Business - 07/09/2018 AccorHotels certified review
« good location »

good location, but currently it is on decoration, so if you stay at hotel, it will be a little noise there.

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的邓先生: 十分感谢您花时间告诉我们有关您在沈阳丽都索菲特酒店的体验。很遗憾未能达到您的期望,请允许我向您表达我最诚挚的歉意。 在 Sofitel Hotels & Resorts,我们孜孜以求,不断改进,希望能向每一位客户提供高水准的体验,因此您的反馈对于我们的提高十分重要。由于酒店的设施设备老旧,为了能够给所有客人提供更优质的体验,酒店正在逐步的进行翻新改造工程,很抱歉白天会影响到您的休息。请放心,我们正采取适当的措施来解决所存在的问题并预防将来再次发生。 非常感谢您向我们告知您的担忧,希望在不久的将来有机会为您奉上更好的服务。 谨启 郭野 宾客体验经理

W. Y. Business - 03/09/2018 AccorHotels certified review
« an experience not match my expectation for SOFTEL »

the bad odor in room that seems something is rotting from the drain, and a mosquito was attacking overnight

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的王先生: 十分感谢您花时间告诉我们有关您在沈阳丽都索菲特酒店的体验。 在 Sofitel Hotels & Resorts,我们孜孜以求,不断改进,希望能向每一位客户提供高水准的体验,因此您的反馈对于我们的提高十分重要。很遗憾房间的体验未能达到您的期望,请允许我向您表达我最诚挚的歉意。酒店的整体翻新改造工程正在逐步进行中,希望在不久的将来能够给您带来全新的入住体验。同时也诚挚的邀请您体验我们改造后的新房间。请放心,我们正采取适当的措施来解决所存在的问题并预防将来再次发生。 非常感谢您向我们告知您的担忧,希望在不久的将来有机会为您奉上更好的服务。 谨启 郭野 宾客体验经理

Someone Business - 29/08/2018 AccorHotels certified review
« bad smelling inside »

AC system has noise, and smelling badly inside room

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的王先生: 十分感谢您花时间告诉我们有关您在沈阳丽都索菲特酒店的体验。很遗憾未能达到您的期望,请允许我向您表达我最诚挚的歉意。 在 Sofitel Hotels & Resorts,我们孜孜以求,不断改进,希望能向每一位客户提供高水准的体验,因此您的反馈对于我们的提高十分重要。为了能够提供给我们客人更好的入住体验,酒店的整体翻新改造工程正在逐步的进行中,希望在不久的将来能够给您带来全新的入住体验。同时也诚挚的邀请您体验我们翻新后的房间。请放心,我们正采取适当的措施来解决所存在的问题并预防将来再次发生。 非常感谢您向我们告知您的担忧,希望在不久的将来有机会为您奉上更好的服务。 谨启 郭野 宾客体验经理

Paul E. Solo - 20/08/2018 AccorHotels certified review
« Sofitel Standards! »

I had a really nice stay in your hotel recently, and loved most every minute of it. The suite I was upgraded to was stunning, but there was an issue for me with the plugs. There were only two plugs available in the whole room that I could use. The other plugs were all type I and not the standard type C that I usually see when traveling in China. One was in the entrance hall and one was where the TV was plugged in. This was somewhat inconvenient as I couldn't keep my phone by my bed to charge as I slept. I ended up unplugging the TV to use that outlet. The executive lounge staff were all stellar and really friendly and helpful. The concierge helped me plan out my day of sightseeing and the airport transport went well, too. I enjoyed the room service I had, but I was a little sad that the restaurant was closed for renovation. I could have gone to the buffet, but I just stayed in the room instead. Thanks for everything, and I would for sure choose this hotel again if I were to travel to this area once again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E., We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.It will be a brand new morden room with all morden plus which suits for all kind of chargers after the renvation.We wish you could be the first guest to enjoy our new restaurant after it. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jimmy Guo Guest Experience Manager

Lyn G. Business - 14/08/2018 AccorHotels certified review
« Awesome hotel - Quodos to all the staff »

Overall love the Sofitel. Peter, Ash, Jason, Stella, Lisa and Owen are absolute gems. I never wanted for anything and they bent over backwards to make sure I enjoyed my stay. The renovations were a bit disruptive, but yes, a necesity and cant wait to see the Improved Sofitel. The only downside was the Wi-Fi. As I travel on business, this is a must for a high speed line. Many times there was no connection in the room. Although Ash tried to assist, the service kept dropping.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. G., We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.I shared your comments with our IT manager.We will make sure to fix the Wifi speed when you stay with us next time.And we are so sorry about the renovation to disturb you during your stay.We will try our best to arrange you a nice room when you arrival at next time. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jimmy Guo Guest Experience Manager

Joseph D. Business - 13/08/2018 AccorHotels certified review
« first time in your hotel »

did not know the hotel was under renovations when i booked. that is unusual

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you for taking the time to tell us about your experience at the Sofitel Shenyang Lido. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies.In order to improve all guests overall experience .The hotel is under renovation step by step.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jimmy Guo Guest Experience Manager

Nic V. D. B. Business - 13/08/2018 AccorHotels certified review
« I felt at home. »

I enjoyed my stay at the Sofitel. The Staff was very helpfull and freindly. I will definately use the Sofitel again in future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Van Den B., We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jimmy Guo Guest Experience Manager

Anonymous Solo - 30/07/2018 AccorHotels certified review
« Lovely stay »

Everything was perfect from the beginning of my stay until the end at Sofitel Shenyang Lido. The service above all was wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.Suzuki, We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jimmy Guo Guest Experience Manager

W. J. Business - 27/07/2018 AccorHotels certified review

service is good , but facility & decoration isn't good.

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的吴先生: 感谢惠赐有关下榻沈阳丽都索菲特酒店 的宝贵意见。听到您对我们工作的肯定,十分开心。我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 在 Sofitel Hotels & Resorts,我们孜孜以求,不断改进,希望能向每一位客户提供高水准的体验,因此您的反馈对于我们的提高十分重要。很遗憾未能达到您的期望,请允许我向您表达我最诚挚的歉意。酒店的整体翻新改造工程正在逐步进行中,我们相信在不久的将来一定会给您带来全新的入住体验。请放心,我们正采取适当的措施来解决所存在的问题并预防将来再次发生。 非常感谢您向我们告知您的担忧,希望在不久的将来有机会为您奉上更好的服务。再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 郭野 宾客体验经理

Luis Business - 23/07/2018 AccorHotels certified review
« Good »

Front desk attention was excellent, room was just OK (smelly pillows and dirty carpets - seems they are very old). Dinner buffet experience was awful (very few options to choose from, and from those food and taste was not good, ice-cream melted, old bread)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.please allow me to express my sincerest apologies.The hotel overall renovation is under progress step by step.It will be a brand new experience in the future.I also shared your comments with Executive Chef. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jimmy Guo Guest Experience Manager

Jenny S. Business - 18/07/2018 AccorHotels certified review
« Jenny S. »

i loved the 26th Floor ..Jason and his team are very efficient . i how ever lost short pants in the room could not find them . i tired telling the staff before leaving but language barrier was an issue in explaining . i did how ever had a good stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. please allow me to express my sincerest apologies for your short pants.I informed our HSKP to pay attention about your lost.We will keep it for you if we find it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jimmy Guo Guest Experience Manager

何. Business - 04/07/2018 AccorHotels certified review
« great »

I was upgraded to executive room, a fantastic living experience

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的何先生: 感谢惠赐有关下榻沈阳丽都索菲特酒店的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 郭野 宾客体验经理

D. G. Business - 27/06/2018 AccorHotels certified review
« Hotel is very good »

good

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的戴先生: 感谢惠赐有关下榻沈阳丽都索菲特酒店的宝贵意见。听到您对我们工作的肯定,十分开心。我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 在 Sofitel Hotels & Resorts,我们孜孜以求,不断改进,希望能向每一位客户提供高水准的体验,因此您的反馈对于我们的提高十分重要。很遗憾未能达到您的期望,请允许我向您表达我最诚挚的歉意。我已经将您对早餐的反馈分享给我们的行政总厨,同时我们已经逐步的对早餐进行调整。也请您分享你你对早餐的喜好,希望在您下次入住时可以为您提前准备。请放心,我们正采取适当的措施来解决所存在的问题并预防将来再次发生。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 郭野 宾客体验经理

Djamel Business - 16/06/2018 AccorHotels certified review
« Shenyang short stsy »

Nice & friendly team from the Executive 26F (not so helpuful from the front desk during my checkout lobby/1st floor... refusing me the complementary drink & waitting more than 1/2h a taxi to airport without any supposed good support).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.I shared your comments with relevant departments heads.We are taking investigation for this issue.It is urgent for us to take serious action of improper behavior.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jimmy Guo Guest Experience Manager

Namyongwook Business - 11/06/2018 AccorHotels certified review
« comfort hotel, best service »

recomment this hotel for good service attitude.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jimmy Guo Guest Experience Manager

T. J. W. Business - 08/06/2018 AccorHotels certified review
« Not too bad, just do not have time to enjoy the facility »

I was upgraded to executive lounge, however, due to busy business schedule, i do not have time to enjoy any facility in the hotel. I hope Accorhotels can consider upgrade my room during my next leisure trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you for taking the time to tell us about your experience at the Sofitel Shenyang Lido. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I shared your comments with our Front Office Manager , we will ensure all our staffs working procedures are in place to provide the efficiency of check in and check out.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jimmy Guo Guest Experience Manager

karencD3115NH Family - 29/05/2018 TripAdvisor review
« nice service, terrible, old, worn rooms »

we arrived to a room that was a smoking room, when we had booked a nonsmoking room. we were moved into another room that had: stains on the carpet, threads coming out of carpet, stains on every chair, a threadbare couch, a lightbulb missing, a broken glass, an empty mini bar, no in-room menu, stained info booklet, scratches on desks, etc, etc. it felt like we were in a very cheap motel. after callign for the manager we were then shown 2 more room options, both of which still had stains on the carpets and one had a couch with a cigarette hole in it. we were told: sorry our hotel is 15 years old. at that point we decided to not stay here. the staff was very apologetic and wanted to show us more room options, but we didn't trust they would be any better, so decided to eat the cost of 1 night and just leave. They had their chance to find us better rooms and didn't. The hotel is in the middle of a remodel, so i felt like they were showing us the old rooms and hoping we'd be satisfied with them, maybe the new rooms were sold out. When i brought up the condition of the furniture in the rooms the first suggestion was they could bring extra towels to put on the chairs so we wouldn't have to sit on them. Which i didn't really find an acceptable solution. While the staff was very apologetic and kind, I didn't feel ilke they were actually able to solve the issues. I kept thinking I wonder if anyone from Sofitel's main office has visited this hotel in a while, if I worked for Sofitel I would be embarrassed at the conditions of the rooms and would not try to sell them, it really gave us a bad impression of the Sofitel brand. The 2 stars are for the kindness of the staff. Once we left the hotel the staff emailed us apologies and offered us a free dinner with the manager and hoped we'd give them another chance. At this point I'm not sure we will, (if they had better rooms why didn't they take us to those?) but we appreciated the sentiment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.Capraro, Thank you for taking the time to tell us about your experience at the Sofitel Shenyang Lido. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The hotel overall renovation is under progress.I am sure it will bring you a brand new experience after it.Our Guest Service Manager is trying to arrange the best condition rooms for you,unfortunately it was full house for our hotel and there is not many options at that moment.We shared that issue with our management in morning breifing.We will invite you to stay with us once the renovation finished. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jimmy Guo Guest Experience Manager

Nelson C. Friends - 20/05/2018 AccorHotels certified review
« friendly and helpful »

place is clean staffS friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jimmy Guo Guest Experience Manager

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