Hotel - Sofitel Shenyang Lido
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Sofitel Hotel

Sofitel Shenyang Lido Hotel

386 Qingnian Avenue  Heping District 
110004  SHENYANG
CHINA

515 reviews
TripAdvisor Rating Based on 515 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • TAOXIAN AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Jacuzzi
  • Golf
  • Other sports activities
    • Basketball facilities (Paying)
    • Billiards/Snooker (Paying)
    • Squash court (Paying)
    • Table tennis (Paying)

Catering

  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Set in a convienient location, this French luxury hotel offers 590 guests rooms, suites and serviced apartments featuring luxury amenities to make you enjoy a wonderful stay.Sofitel offers Executive Floor rooms and lounges that provide additional benefits with personalized service. Attentive services from dedicated team of staff and butlers in the comfort of the Club Lounge and rooms.

  • 590 rooms
  • 326 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Suite Box
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,898 reviews

Our guest reviews for Sofitel Shenyang Lido

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 515 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Mr J. Business - 09/08/2017
« Mr J. »

It was great as allways! The room upgrade and service recieved on the 26th floor is brilliant and makes me feel right at home. Thank you to all involved. (Jason, Kathrine and Sara, thank you very much for the personal service you provide in greating a home away from home)

AccorHotels certified review
Andries E. Business - 06/08/2017
« Excellent service and care »

Thanks to all for your staff for the professional service and care especially all the staff on floor 26. I was feeling like I was at home.

AccorHotels certified review
Johnnie P. Business - 27/07/2017
« Overall my stay in Shenyang China and Manila Philippines was good. »

I have no complaints with Shenyang China, But in Manila Philippines, I do want to complain. I needed a spoon and was told I had to order food to get one. Also, I wanted ICE for my drink and was told that I would have to pay for that as well or buy food. I just waited for both until dinner. I think this is very cheep for a 5 star hotel. I an still upset with this service.......

AccorHotels certified review
Phoebe Families - 26/07/2017
« Excellent Service! »

There was a bit miscommunication among customer care, the hotel and me. I was almost about to get frustrated with the front desk, the lobby manager Kidd came up to me and provided excellent solution and service to my issue and my stay. I was very pleased on how patient, professional and considerate he was. On top of that, all of other service clerks provided absolutely beyond-my-expectation service. I' very impressed. My parents stated this was one of their best stays and I have to agree. Thank you!!

AccorHotels certified review
Zhao L. Business - 25/07/2017
« The bedding is a little bit dirty »

The bedding is a little bit dirty, the furniture is old. Reception service is good.

AccorHotels certified review
K B. L. Business - 18/07/2017
« Comfortable Stay with Service from Friendly Staff, although the property is dated. »

My experience during my stay in your property has also been good. The staff are generally very friendly who are able to address me by name. The property really requires some make over as it is quite old. Nevertheless the room, including the bedroom are kept neat and clean. The amenities provided are more than sufficient and are of good quality. I take my breakfast at the Executive Lounge, but would consider going to the second floor cafe as the selection at the Lounge is extremely limited. As usual the staff at the Executive floor are always very efficient and friendly, Jason is always ready to provide assistance with keen attentiveness. I believe many regular guests come back to this hotel over and over again due to Jason, The manageress Stella is also very efficient in handling guests.

AccorHotels certified review
Anonymous Solo - 17/07/2017
« Efficient and good staff »

Good welcome from staff. Good food. Very good bed. Room and corridor floor have to be review (very old carpet)

AccorHotels certified review
Bettina Business - 17/07/2017

the room is huge and clean, but the furniture is "old-modish".

AccorHotels certified review
Dean Business - 16/07/2017
« Damaged by the ridiculous Laundry service and charges »

I would rate the overall experience as disappointing due to the very poor and overpriced laundry service. To attempt to disguise this lack of service as somehow being more sustainable and environmentally friendly is to treat your guests as idiots who can not make judgements as to what needs washing and when. What about clients that are only there for 48 hours that only have the single opportunity to get much needed laundry done? And as if an every second day service is not insult enough, you are charging rates equivalent to a single night's accommodation for even a small load. Luckily I was able to source an alternative private service that offered same day service, starching and pressing for a much larger load for a mere 60 rmb compared to your 600plus climbing to 900 plus if I wanted same day service. As a so called 5 star hotel it really was a disgrace and I will never return to your hotel whilst this policy in place.

AccorHotels certified review
Trina Business - 18/06/2017
« Loved this hotel »

Stayed for 9 nights on business. Breakfast buffet was delicious. Enjoyed a massage while here. Great location.

AccorHotels certified review
Ben Business - 16/06/2017
« Wonderful Hotel! »

I had a wonderful stay! thank you!

AccorHotels certified review
Karel J. Business - 12/06/2017
« I felt very welcome and the staff were extremely friendly and helpful. »

I felt very welcome and the staff were extremely friendly and helpful. The staff on the 26th floor is brilliant, very effiencient and always friendly! I would like to give special mention to Jason, Kathrine and Tiffany! They are always going out of their way to give a memorable stay at the Sofitel.

AccorHotels certified review
Anonymous Business - 11/06/2017
« Good as usual »

I only stayed one night this time, so it was pretty quick. Check-in time is fast, but check-out always last too long. It may be a real improvement if receipt for room charge could be prepared in advance. I'm convinced something can be done on this process. That's only comment for area of improvement. Then, staff is always nice with fast reaction to my demand. Breakfast quality is great. Last point, but this is obvious, hotel is really old. Some refurbishment may be considered.

AccorHotels certified review
William S. Business - 09/06/2017
« The Royal Treatment »

I recently stayed 2-nights and enjoyed every moment. A beautiful hotel, delicious breakfast and outstanding service. The employees in the Club Lounge were amazing! Friendly and helpful. Sincerely, William S. U.S. Embassy, Beijing

AccorHotels certified review
Bryan Business - 06/06/2017
« Enjoyed my time there; especially convenient was the wide range of food available at the restaurant »

The only area for improvement is the ability to be understood in English.

AccorHotels certified review
Reggie D. Business - 05/06/2017
« It was great. »

It was great. I have been there many times and will come back. The people are amazing, always will to help.

AccorHotels certified review
Alza Business - 05/06/2017
« magnificent »

It is always a wonderfull experience to stay at the hotel . Stella, Tiffany and Jason are always extremely helpfull in every sense of the word. I will always return to Sofitel

AccorHotels certified review
Subby L. Business - 03/06/2017
« Great experience »

It was great to stay there. Especially Susan help me book with very kind attitude. Absolutely l will stay again there if visit again.

AccorHotels certified review
Rachel C. Families - 01/06/2017
« Excellent! »

I am happy with this staying. Susan is very helpful and nice. She take good care of us and always be there when we had problems.

AccorHotels certified review
Pieter B. Business - 30/05/2017
« Feel like visiting my family and they all care for me. »

As always pleasant and I feel spoilt. Some special mentioning, but this does not mean anyone else is less important or being overlooked. Just my observation if it may mean anything. Stella has really changed from a more reserved to a more outgoing person. I just love the new Stella. Colleagues also observed the same. Then we have Jason. Somehow he is a star performer to all of us and if you feel down, he will light up your day. Tiffany we love you for your sense of humor. Katherine to me is typical someone that will just light up the day with her smile and the soft way in handling people. Then there is Grace. She has been cleaning my room for so many trips I can not even remember. Sometimes I think she puts in special effort in my room, because I never had a complaint and the room is always perfect. Grace job well done and I appreciate you even though I can not always tel you in Chinese, but will get your WeChat then I can tell you via the translator. And what can we do without all the people in the foyer. A high 5 to them all as well.

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