Hotel - Sofitel Bali Nusa Dua Beach Resort
Sofitel Hotel Sofitel Hotel

Sofitel Bali Nusa Dua Beach Resort Hotel

4.5/5 4,392 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Beach and water sports
    • Parasailing
    • Private beach
  • Other sports activities
    • Bicycles rental (Paying)
    • Archery

Catering

  • Breakfast
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
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Hotel location

Our rooms

  • 415 rooms
  • 415 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 7,424 reviews

Our guest reviews for Sofitel Bali Nusa Dua Beach Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 4,392 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Justin Families - 12/08/2018 AccorHotels certified review
« Disappointed »

Sadly the service provided during times took some time (breakfast seating and getting coffee) Rooms some days were not cleaned until the late afternoon. That being said, the service provided at the club during afternoon tea and cocktails was excellent by the staff.

Family - 12/08/2018 TripAdvisor review
« Great resort for family and short trips »

The room is spacious and the bed is incredibly comfortable. The rooms shower is great and overall, the cleanliness and service was great. Quite a few options of eating as well - informal, formal, Asian, western. We stayed for 5 days and we never had to leave for a meal. There is a little limitation on space around the pool or by the beach, so try to arrive a bit earlier. The resort is really well located - around 20 minutes drive from the airport and close to many options of restaurantes and shopping. For toddlers, there is a kid-special area - nothing special, but it helps to channel out the two-year-old amount of energy.

Anonymous Business - 11/08/2018 AccorHotels certified review
« Excellent service but poor wifi connectivity »

The service provided by the hotel staff was excellent and first class. However, the wifi connectivity is really bad.

Kim Families - 10/08/2018 AccorHotels certified review
« a wonderful stay with outstanding service »

We travelled with a family group and had the most wonderful stay, all stay were very polite and willing to help at anytime. The amenities at the resort meet all expectations.

Irene P. Couples - 08/08/2018 AccorHotels certified review

We leave bed everything about the Sofitel The fabulous suite we stayed in, the last sh tropical grounds, the location, the food and above all the wonderful team of people who made us feel very welcome and for who nothing was too much trouble

shyeap2017 Family - 08/08/2018 TripAdvisor review
« Set your expectation as 3 Stars hotel and you won’t be disappointed »

Another resort that other brand can deliver. Nothing special. - Beach front resort - Clean room - Restaurant with full of flies - Butler where I only see him once during check in, and never follow up again nor see him again even at checkout. More like a concierge not a butler - Not warm hospitality Set your expectation as a 3 star hotel and I’m sure you won’t be disappointed.

James Families - 05/08/2018 AccorHotels certified review
« Good venue, great staff »

Good venue with decent facilities, where nothing was too much trouble for the staff. Had plenty going on for kids and adults. Service at the pool bar was very, very slow

Jason, M. &. B. Families - 03/08/2018 AccorHotels certified review
« Phenomenal experience! »

My family and I stayed with your amazing resort from 9th - 18th July in one of the Prestige Suites and the service was top notch from start to finish. Club Millesime was so great, we found that we spent most of our time there and the staff were super friendly and accommodating. The Kid's Club was great also and the ladies were lovely there too. One of our day cleaners was especially great - he left an amazing swan towel arrangement and included my daughters toys in it which was very sweet. Also one of your Managers was very accommodating in organising a different complimentary room on our last day while we waited for our very late flight to Australia that night. However a very special mention needs to go to Bayu and Erik our Butlers they were always so helpful. A very special moment was when my 5y.o. daughter was bitten by mosquitos and she complained to Bayu and Erik on separate occasions and they organised mosquito cream, an anti-mosquito wristband and plug in mosquito repellants for the room. That was a very special touch. But then on our last day while we were at high tea in the club they left a beautiful elephant towel arrangement with two roses as a goodbye with a lovely message in our room. We really do miss Bayu and Erik, a very special thank you to them and I hope this message is passed on to all the staff that looked after our room but especially Bayu and Erik! Great experience with almost no negatives just a few small ones - coffee at the main restaurant for breakfast always took a very long time. We started having breakfast at the club after and that was great. Also service at Cucina was not the best - staff kept forgetting to bring us water, despite us asking several times and only servicing the table behind us. They just kept walking past us, not asking for our order until we flagged them down, etc Again they were only minor negatives but the rest was first-class service! We will definitely be coming back to Bali and staying at Sofitel Nusa Dua! Warmest Regards, Evgeni, Masha & B. I.

Trevor I. D. Families - 03/08/2018 AccorHotels certified review
« simply magnificent »

there is absolutely nothing one can say except WHAT A MAGNIFICENT EXPEIRENCE a great hotel everyhing is 100 % RIGHT ACROSS THE WHOLE SPECTRUM .

Robert Business - 02/08/2018 AccorHotels certified review
« Enjoyable and relaxing »

Happy with the quality of room and hospitality of the staff

Anonymous Families - 01/08/2018 AccorHotels certified review
« It was an amazing time in a beautiful place with family and friends. »

Sofitel Bali Nusa Dua Beach Resort offered a peaceful and relaxing environment; the property is well managed and feels like a mini paradise away from the busy streets of the city. The staff was very professional, knowledgeable and helpful at all times, when walking around the property in the early hours of the morning or when out for a late evening walk along the beach I felt safe and not threaten by the unknown.

Shan H. Friends - 30/07/2018 AccorHotels certified review

The room was nice and large for 2 to share, clean but looks tired. The service was not great at breakfast, had to get anyone's attention. We felt there was not enough staff. We were very dissappointed to have not been advised before booking our accomodation of the huge renovations going on near the pool area. It was extremly noisy, often dusty, we would not have stayed with you had we known this. This should have been communicated on your website and all booking avenues.

M. M. Business - 30/07/2018 AccorHotels certified review
« Wonderful experience in Bali, Indonesia »

Excellent! Hopefully can go back soon.

Dr. A. J. Families - 30/07/2018 AccorHotels certified review
« Beautiful hotel but not perfect service »

I stayed with my family for 8 nights the hotel is great and the facilities excellent, but we were not happy with the cleaning of the room and toilet around the pool. Breakfast time wasn’t that good as the open buffet was very busy So we had to wait on tea and coffee every time at less 20 mints the cups on the table they were really old or gots chipped, the staff they were friendly but they didn’t have enough knowledge speaking English and statify you with your needs.

Friends getaway - 30/07/2018 TripAdvisor review
« Generally good »

The staff are friendly and helpful, they always smile when greeting! The pan asia breakfast is also good but needs to switch more dishes between days I ate 4 mornings, end up no food but waffles Things I did not feel good is I booked prestige suites but there is no herms amenities, I asked the butler who said it’s out of storage! What? A 5 star so called luxury hotel out of amenities? I booked the room because of herms!!! Btw outdoor pools are so dirty need to clean more frenquently

Our hotel has responded to the review
Our hotel has responded to the review

Dear robinyu511, Bonjour! Selamat Siang! Thank you for taking time to post a review on our TripAdvisor page. It thrills me to see that our Ambassadors could make you feel welcome and special during your stay with us with their Cousu Main service. I was surprised to read your comment about our Hermes amenities. Please be ensured that I have personally shared this to the manager in charge for their immediate follow up. We thank you for your sincere feedback and we believe it will help us in improving ourselves better. We cannot wait to welcome you back and showcase all the improvements we have made by then. Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Anonymous Families - 29/07/2018 AccorHotels certified review
« Fantastic »

Great place for our family to relax

Anonymous Families - 28/07/2018 AccorHotels certified review
« Solid, however small things left me displeased »

As a whole, a good resort. People are pleasant and rooms were good. However a few small things made me feel the experience was not as premium as it could be. 1. The toilet always smelt, almost like it had t been cleaned properly for a long time. 2. For a large resort there wasn’t clear maps of where things were. Other guests had to tell us where to find the kids club and the restaurants. 3. The construction site was sometimes loud, and detracted from the overall feel the resort. I am unsure if I was informed of this at time of booking. 4. Housekeeping times were not consistent. We had to ask for our room to be made up on two occasions. We did not have the DND on. 5. On our final day we paid extra to have a late check out. At 3pm we went to our room to relax, shower and pack for our trip, only to find that the room had not been made up. I was told that I had to request for the room to be made up with a late checkout. Something that should have been conveyed or offered to me. We had to wait then vacate the room when housekeeping came. Now this may seem like a small inconvenience however it was this time between 3-6 that we really wanted the room to get ready for our travels. Paying extra for this.

Sharon L. Families - 28/07/2018 AccorHotels certified review
« Luxurious stay in Nusa dua »

We enjoyed a fabulous 3 days with family. The service was impeccable, friendly, warm, professional and sincere. Our butler Edi was exceptional. The hotel is well maintained and our villas were comfortable and luxurious. Food superb. Pool and grounds beautiful. Location excellent. Would love to come back.

Leilani S. Families - 28/07/2018 AccorHotels certified review
« Satisfying stay »

needs to more improve the cleanliness of room area and i think in the shower area at bathroom guest need to install an exhaust, bcs sometimes its damp smell come. Staff named Asih at the Housekeeping is super friendly and kind.

Anonymous Couples - 27/07/2018 AccorHotels certified review
« Building works adjacent and within the restaurant »

The overall experience was not quite as enjoyable as previous stays

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