Hotel - Sofitel Bali Nusa Dua Beach Resort
Sofitel Hotel Sofitel Hotel

Sofitel Bali Nusa Dua Beach Resort Hotel

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4.5/5 4,236 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Beach and water sports
    • Boat excursions (Paying)
    • Jet skiing (Paying)
    • Private beach
  • Bicycles rental

Catering

  • Breakfast
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
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Hotel location

Our rooms

  • 415 rooms
  • 415 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 7,151 reviews

Our guest reviews for Sofitel Bali Nusa Dua Beach Resort

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating Based on 4,236 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
TripAdvisor review
Couples - 20/06/2018
« Appalling Reception »

From the moment we stepped into the reception the service was incredibly poor. We had stayed prior to Sofitel at the Pullman Legian where our reception was first class with a welcome pack, complimentary bar drink voucher, welcome letter all in a very nice presentation pack. At Sofitel I received the door key - nothing else. In fact I had to ask for the complimentary drink voucher. It was my partners birthday which was handled extremely poorly. All the restaurants were empty so the environment was not conducive to a birthday celebration so we dined at the beachfront restaurant. When checking out there was no 15% discount that is offered on food and drinks for silver members - only to be told that it did not apply at that restaurant. All in all very disapointed with the service experience, (especially as I am a Silver Accor member) in what is otherwaise, a stunning resort.

AccorHotels certified review
Richard Couples - 19/06/2018
« Extremely relaxing vacation »

Friendly staff, excellent service, spacious rooms, and great location out of the main tourist areas.

AccorHotels certified review
E A. Families - 19/06/2018
« Short weekend getaway »

Facilities are complete and good. But check-in and check-out process were taking much too long.

AccorHotels certified review
Yoseph W. Families - 19/06/2018
« Nice place »

Nice beach, pool, view and breakfast.

AccorHotels certified review
Louisa H. Friends - 18/06/2018
« Great service and friendly staff. »

We were provided with a comfotable room, good facilitities , kind and helpful staff.

AccorHotels certified review
Gary T. Couples - 17/06/2018
« generally good »

We enjoyed our stay , clean room , friendly staff . The Cuchina restaurant was our favourite . The buffet had a wide variety of foods for guests, but not much variety for Anglo Saxon type . The seafood buffet was not very good and did not have an evening menu to choose from if a person disliked fish . The only available menu was the lunch menu . The staff at reception were unable to change our " food Vouchers " when we were unimpressed with the " Seafood buffet ". The Spa massage was enjoyable and my reflexology performed by Sri was the best ever . The pools were very nice but could have had a dedicated waiter to patrol the guests instead of having to seek out someone to take our drink/ food order . These comments are mostly so you can maybe make improvements to your already excellent resort .

AccorHotels certified review
Andi Families - 16/06/2018

We had a great time with Sofitel and felt satisfied with the service . We hope Sofitel to add more restaurants in the hotel.

AccorHotels certified review
O. Couples - 16/06/2018
« Lovely unforgettable stay »

The check in process took some queue but the staff was very nice and helpful.

AccorHotels certified review
Melissa D. Couples - 16/06/2018
« A fantastic resort to stay in for your honeymoon! »

Our stay at the Sofitel resort was wonderful. Upon arrival at our room (high level and away from elevators, as requested), we discovered that the staff had gifted us with a note congratulating us on our marriage and honeymoon, a small cake and rose petals throughout the room, which was a lovely touch. The grounds were gorgeous and well-maintained and every staff member greeted us with a smile. The food was amazing and there were so many options! We had spa vouchers included in our package and those experiences were divine additions to an already great holiday. The property backed onto the beach and a walking path and we spent many afternoons strolling along the waterfront before dinner. We would definitely recommend.

AccorHotels certified review
Guest 2. Families - 15/06/2018
« Standard »

Hotel rooms feel a bit dated - building is large but not really well taken care of. Can see speck of dust around. Pool is good, breakfast well prepared - the rest is standard offerings.

AccorHotels certified review
Dyon T. Families - 15/06/2018
« Bit of a mixed review »

Great hotel, perfect location, spacious room, complete facilities, great service from Tiara (Luxury Concierge). The only downside was the receptionist team. I was told to sit down and wait during check-in, after 10 minutes of waiting, i ask another receptionist and she started my check-in process from the start. So why was i told to sit down and wait? As an Accor gold member i also requested late check-out, and they denied it telling me the hotel was fully booked. I checked accor website and there are still rooms available.

AccorHotels certified review
Elise C. Couples - 15/06/2018
« Great! »

Very positive experience, will be back.

AccorHotels certified review
Fiona B. Couples - 15/06/2018

The restaurants were very disorganised and it needs much better cleaning, the bathroom was quite disgustingly dirty.

AccorHotels certified review
Kristof Families - 14/06/2018
« Perfection »

We found perfection and it was in this hotel. Staff super friendly, rooms fantastic and so clean, swimming pool so nice, club milisome outstanding. I just can say wow. We will come back and thats for sure.

AccorHotels certified review
Robert Couples - 13/06/2018
« Well looked after by staff. »

Very disappointed that you did not have Australian TV channel,as all other hotels we have stayed at in Bali have had it.

AccorHotels certified review
Ron T. Couples - 13/06/2018
« Will be back »

Booked an luxury ocean view room and being Accorplus Platinum member we were offered and upgrade to a plunge pool room which we had viewed a few years ago and found it a bit claustrophobic and not very private with people swimming past your door. With our next stay it will be the Honeymoon suite with ocean view. Checkin and out was quick and easy, the room needed some maintenance in the bathroom with shower head and vanity tap otherwise very good, housekeeping were excellent and made my wifes birthday very special with a flower petal display and cake on the day. Having access to the Club floor was made even more special by the attention of the staff and in particular Nathania or Nia, She always made us feel at home and took time to talk with us and I Know she will excel in her career after training has finished. We tried the Kwee Zeen Buffet for dinner for my wifes birthday and had booked an inside table only to be told on the day that it had been previously booked by a group tour and we cold have an outside table with a fan, that did not happen we were sat half in and half out of the restaurant. Food was very average unless you were Asian that appeared well catered for. Had breakfast there first day and it was noisy and the food cold so Club floor remainder of our stay and quite enjoyable.

AccorHotels certified review
Penny W. Friends - 13/06/2018
« Just fabulous »

It was more than I imagined especially with the beautiful huge terrace with full view of the ocean that beyond my imagination and the jacuzzi just added to the touch. Extremely spacious bathroom and service just splendid, overall I have the best stay at Sofitel.

AccorHotels certified review
Cindy W. Couples - 12/06/2018

The quality of the service is not that good, we asked for a bottle of water at night and it didnt come at all. The service of the front desk is so so, no welcoming

AccorHotels certified review
Erwin S. M. Families - 12/06/2018
« Perfect »

very nice hotel with excelent service and people there..

TripAdvisor review
Family - 12/06/2018
« Just fantastic! »

Even the room condition there was not perfect-renovation should be seriously considered-, and the lead time to respond on customer inquires was quite long, this accommodation has really wonderful staff there. that is all can cover every single cons. Staff keep smiling every time and tried to help to resolve problems I had faced best. Furthermore, three different restaurants served wonderful quality of dishes with good atmosphere-little bit hot inside anyway- and fantastic swimming pool for both adults and kids, good spa and good inhouse activities they offer. I am surely visit again there soon. Thank you guys help me to have a memorable 6 nights stay there!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rockenova, Bonjour! Selamat Siang! Thank you for investing your time to write us a kind review following your recent stay at our property. We were glad to welcome you to our resort and we are happy to read that your stay was as fantastic as you dreamt to be. Your commendations toward our facilities and our genuine service are truly rewarding. We perceived your remark greatly as it could help us addressing the area in need of improvements. Rest assured as it has been further discussed with our relevant department for their immediate actions. We are looking forward to welcoming you back for another magnfique journey with us in the nearest future. Sincerely, Sylvain Pasdeloup General Manager Softel Bali Nusa Dua Beach Resort

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