Hotel - Sofitel Bali Nusa Dua Beach Resort
Sofitel Hotel Sofitel Hotel

Sofitel Bali Nusa Dua Beach Resort Hotel

4.5/5 4,548 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Beach and water sports
    • Parasailing
    • Private beach
  • Other sports activities
    • Bicycles rental (Paying)
    • Archery

Catering

  • Breakfast
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
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Nyepi/Silent Day, 7 March 2019. Please note that check-in/check-out will not be possible on that day. The airport will be closed. Hotels in Bali will operate with limited activities and minimum lighting. Normal activity will resume at 6am on 8 March 2019.

Hotel location

Our rooms

  • 415 rooms
  • 415 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
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Your meetings and events

4.5/5 AccorHotels Rating 7,713 reviews

Our guest reviews for Sofitel Bali Nusa Dua Beach Resort

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 4,548 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Families - 16/10/2018 AccorHotels certified review
« Luxurious »

Purchased Luxury Escape deal from Sydney...beautiful room decorated for my birthday & anniversary...loved the attention, polite staff & beautiful resort. I only would like to mention...more thorough cleaning of room around bed, lamps, bathroom, balcony as dust builds up!

Couples - 16/10/2018 TripAdvisor review
« Beautiful facility, great staffs, with only minor hiccups »

Well designed and laid out property. Wide view of the facility at reception hall gives you vacation ambient the moment you stepped in. Pool area large and expansive.Services were excellent with staffs greeting you with big smiles and all our requests answered. The provision of sanitary pads when we urgently needed it is especially commendable.Being an Accor Plus member, I wasn't able to redeem my upgrade voucher due to availability while rooms two tiers higher were available. While that's within hotel's prerogative, don't expect them to be overly generous on that. The check-in & out took longer than necessary. Maybe it is to create a sense of importance for customers, but it's never good to let people queue up. Breakfast tastes average at best, not too many items I'd be eager to try. Coffee stand was especially chaotic, never received what I ordered.

Alison M. Couples - 15/10/2018 AccorHotels certified review
« Great holiday with Friends »

Service was fabulous and the hotel is excellent. Our room was gorgeous and very clean. Food at the hotel was good, but the food at the Manaray Beach Club was excellent. Service at the pool bar is a little slow, but very friendly. We were there for our honeymoon, and we arrived to a gorgeous chocolate cake and rose petals, this was a delightful touch. We booked our package through Luxury Escapes which we found to be great value. However we were disappointed to find out that the meals were only available between 6pm and 8pm and that the alcohol provided was not of a high standard, with limited choice. This was not mentioned in the fine print of the luxury escapes deal. Due to this, we were unable to eat our meals with the rest of the group that we were there with. We did enjoy a full body massage on the beach, which was the best I've ever had. All in all, it was a great stay and we have already recommended it to friends.

Annette Families - 14/10/2018 AccorHotels certified review
« Great people, fantastic staff and the food!!! »

Once we got the layout of the place it was great. The staff were very helpful, friendly and always ready to accommodate our needs. The food was incredible, and so much choice.

Michelle G. Couples - 14/10/2018 AccorHotels certified review
« Outstanding 5 star resort in Bali »

First time staying in Nusa Dua precinct of Bali. The Sofitel met all of my expectations for a 5 star resort from the cascading waterfall adjoining the drive way, the water bell decorations in the foyer to the layout of the rooms with many having direct pool access. The Club was very spacious and inviting. Despite arriving late in the evening the check in process went smoothly. Despite being given an upgrade I was able to swap rooms after two nights to the original category I booked as the upgrade did not suit my needs at all and was significantly smaller in size. Breakfast at the restaurant was a feast in itself. A plethora of food choices. There was a regular free shuttle bus to a shopping area from the hotel foyer. Shame the hotel had not advertised that it was part of the IMF/World bank group conference as I found the security lockdown at the end of my stay a bit of a hassle. Overall, a very classy resort.

Harold B. Families - 14/10/2018 AccorHotels certified review
« Amazing holiday »

We had a sensational stay at Sofitel Nusa Dua. Hotel, facilities, and staff were amazing and we will be coming back next time we’re in Bali again!

Gail P. Couples - 13/10/2018 AccorHotels certified review
« Very relaxing holiday »

The hotel room and location in the hotel was very pleasant. The only negative thing I would mention was that the air conditioning was a bit smelly. Otherwise we enjoyed most aspects of staying at the hotel. The food was good and the staff well trained and pleasant. There was an incident at one of the pools that was not very pleasant and I would suggest that the hotel might want to consider adopting a policy of swimmer nappies for babies and children not toilet trained for using the pools.

Anonymous Families - 13/10/2018 AccorHotels certified review
« Lovely hotel and experience. »

We love this hotel. It’s our favorite in Nusa Dua and we have stayed here twice now. But there are a few areas that need improving: - not enough storage in the rooms. We were in the suite and there is not enough cupboard space at all. Need more cupboard space as we could barely store our clothes. - kids club could improve. The staff were lovely and tried hard. But the program could be more diverse. It’s probably the worst program/least stimulating out of all the hotels we have stayed in Bali.....we have to pay for extra activities and a lot of the activities in my opinion should have been included. I understand the need to charge for certain things. But it seemed that if you didn’t pay for the activities then there was no back up program or plan. - the gym is hot and needs fans especially by the treadmills. It it’s hot when exercising. - house keeping was excellent and deserves a special mention - staff very friendly

L. Y. Families - 13/10/2018 AccorHotels certified review
« Excellent »

Nice people there, everything is perfect.

Konrad Couples - 13/10/2018 AccorHotels certified review
« Lovely staff and facilities, extremely overpriced and uncultured! »

Amenities were fantastic, service and staff were lovely, but my golly, prices were so exhobertly hiked, it would have been cheaper for us to stay in the Sofitel in Melbourne, not incurred the cost of flights and dined at the most exclusive restaurants our home city has to offer. This is astounding, given we stayed in Seminyak for a week and a half and ate at restaurants that were four times the quality of anything that Nusa Dua as a whole (let alone the Sofitel) could offer - for half the price. Kwee Zeen restaurant cost us $120 AUD dollars on the ViP 50% discount for the day, when all we had was a beer, the cheapest sparkling glass and two very ordinary main meals (meaning if we weren’t the lucky couple to get the discount for the day, that would have costed us $240 AUD. In Seminyak, we ate till the cows came home at the likes of Sarong, Bamboo, Sardine, Mamma San for only $130 - for two people!! This said, don’t even get me started on the cost of your massages!! Personally, and only being sincere, this was the greatest rip off of an overseas holiday destination I have come across in my life. Not only did I feel Jailed in a compound where I had no alternative but to eat the restaurants cuisine and drink what was a $6 coka cola from the rooms mini bar, but it completely lacked any sense of a cultural experience. Lovely staff, and I do hope the resort looks after them with the excessive pricing on things, but seriously the whole of Nusa Dua would be far better off if the resort “as a whole” (including westerns, Club med etc) attempted to accomodate to Westerners appetite (wealthy or Poor) for a “cheaper” (even if only slightly) than their home country (in our case australia). Sorry to say, but I won’t be returning unless my government (in our scenario was the Internetional Monetary Fund) or my personal place of work chose to pay for the “corporate experience”.

Marni R. Families - 12/10/2018 AccorHotels certified review
« Lovely stay staff super friendly needs a couple of things attended too »

This is the second time we have chosen to stay at the Sofitel Nusa Dua. Lovely hotel, amazing breakfast, staff are super friendly but do need a little more training.

Ian Families - 12/10/2018 AccorHotels certified review
« Excellent. I could not expect any better. »

Wonderful. My second visit. It is a great feeling wanting to return to the same resort and actually do so. The standard of accommodation, service, environment, quality of food and drinks, friendly engaging staff, cleanliness. I think my room 3018 was the best ever. Thank you to all staff. All your effort contributes to the wonderful experience.

Anonymous Couples - 11/10/2018 AccorHotels certified review
« lovely location and staff »

Staff and location is lovely. Unfortunately, the room was loud at times given the proximity to the housekeeping entrance.

G. Families - 11/10/2018 AccorHotels certified review

Just training all the hotel staffs to great you BonJour or BonSoir does NOT mean they can deliver the service of a 5star accomodation!!!!

Vashdev K. Couples - 11/10/2018 AccorHotels certified review
« Had very comfortable and enjoyable stay »

Staff was all humble and quick in service

Johnson Families - 10/10/2018 AccorHotels certified review
« Mr Johnson L. »

The overall experience was great! The facilities were clean, staffs friendly and the restaurants served great dishes.

John M. Couples - 10/10/2018 AccorHotels certified review
« Very enjoyable staff fantastic made to feel very welcome »

I feel an improvement would be to have more comfortable furniture on patio in the pool access room's and make the bar fridge much more user friendly, other than these couple of things our experience was one of luxury

Anonymous Families - 10/10/2018 AccorHotels certified review
« Really lovely. Not overly noisy. Great family destination. »

We really enjoyed our time. It was incredibly relaxing. The buffet breakfast had a good selection. Generally the meals at the hotel was of a good standard. We didn’t, however, enjoy the Balinese bbq. Sorry. The cocktails st the pool bar were good. The drinks at the lobby bar - excellent. Loved the creations there. Our room was well appointed. We did have a couple of plumbing issues but these were promptly attended to.

Peter J. Couples - 09/10/2018 AccorHotels certified review
« Satisfied »

Great location. Nice room. Attentive service. Beautifully designed hotel grounds. Dinner buffet lacked choices and variety. Overall satisfied but somehow thinking something missing. But for 3 days of relaxation we can't complain. Satisfied.

Holly Families - 09/10/2018 AccorHotels certified review
« Amazing experience in paradise! »

We had a fantastic stay at the Sofitel Nusa Dua. The room was spacious and had everything we needed. The pool was enormous! All the staff were so accommodating and lovely. We would highly recommend staying here - we had a wonderful holiday.

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