Hotel - Sofitel Bali Nusa Dua Beach Resort
Sofitel Hotel Sofitel Hotel

Sofitel Bali Nusa Dua Beach Resort Hotel

4.5/5 4,959 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Beach and water sports
    • Parasailing
    • Private beach
  • Other sports activities
    • Bicycles rental (Paying)
    • Archery

Catering

  • Breakfast
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

  • 415 rooms
  • 415 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 8,286 reviews

Our guest reviews for Sofitel Bali Nusa Dua Beach Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 4,959 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Victor A. N. Families - 14/03/2019 AccorHotels certified review
« Awesome experience »

Nice hotel, good service, nice swimming pool & beach, complete & varied breakfast menu. My children loves this hotel.

Jauzy A. Families - 14/03/2019 AccorHotels certified review
« Amazing »

Very beautiful and comfortable hotel

Michael C. Families - 14/03/2019 AccorHotels certified review
« A wonderful relaxing experience. »

Relaxing and enjoyable. Our children also had plenty to do and truly enjoyed their first overseas holiday.

Tina Families - 14/03/2019 AccorHotels certified review
« One of the best family holiday we’ve had! »

Our stay was perfect from our room to food and facilities. Most of all, all staff made us feel greatly welcomed and made our stay special.

Wiwin W. Families - 13/03/2019 AccorHotels certified review
« marvelous »

I am really impressed your services from check -in process until check -out. Breakfast is so amazing especially the fresh juice stall... I really love it

Wirawan S. Couples - 13/03/2019 AccorHotels certified review
« Very good »

Room n hotel okey...but when I took taxi through your transportation desk) fr htl to airport and short stop by at Harum cake shop to collect my cakes by airport and then straight to airport, the argo meter show +/- Rp. 53.000,- but the driver said argo meter not run well. And he ask us to pay Rp.150.000,- I think the driver not good...

Family - 13/03/2019 TripAdvisor review
« Perfect break »

Had lovely 4 night break at Sofitel. We were pampered so did not even leave the resort during the stay! Pool was much in use and also the lovely deck chairs at the beach. Hotel has various restaurants including couple on the sea side and all served excellent and reasonably priced food.

Amy Couples - 12/03/2019 AccorHotels certified review
« Luxury all round - from room, service and facilities. »

We had a fabulous stay at Sofitel Nusa Dua, the service was exemplary, the room itself was luxurious and very comfortable and the facilities such as the gym, pools and restaurant options were second to none. We will be back!

Nikki Couples - 12/03/2019 AccorHotels certified review
« Lovely great service »

It was lovely and the service was excellent.

John H. Couples - 12/03/2019 AccorHotels certified review
« hotel facilities were excellant »

the hotel was first class, the staff were a 10 out of 10 always ready to help and were very friendly, our stay included breakfast & dinner each day along with beer soft drinks and a bottle of wine, it was disappointing that the only white wine were allowed was a Sauvignon Blanc which both my wife & I do not like, when we requested a Chardonnay we were told we could not have one it seems strange that a 5 Star hotel could not serve us a bottle of Chardonnay with dinner. We also found the meals at breakfast & dinner in buffet dining area were always lukewarm to cold, again not up to a 5 star hotel experience, as such it is unlikely that we would stay there again, unlike the Katathani resort in Thailand where we have stayed 5 times on a similar deal where the facilities, meals & wine were excellent.

Isabel Couples - 12/03/2019 AccorHotels certified review
« A very relaxing wonderful stay »

Fully enjoyed our stay

Kevin Couples - 12/03/2019 AccorHotels certified review
« Great but not good enough »

Asking for king bed, but received twin bed. After moved to king bed room, there was no bose speaker as the twin room Breakfast was not so good. Service was slow, even our table was taken by other guest while we were looking for the buffet. Table replacement took very longtime, and we need to stand & wait for 5-10 mins. Such a horrible breakfast experience

Jahja S. Friends - 11/03/2019 AccorHotels certified review
« Awesome »

Good Customer Service, nice beach , good Breakfast choices, good architecture, just ... awesome

Claudine L. Couples - 11/03/2019 AccorHotels certified review
« Wonderful loved it »

Very lovely staff were great friendly and helpful

Kieran G Couples - 11/03/2019 TripAdvisor review
« Communication breakdown »

Overall it was a great place to stay. food and drink around the pool was very expensive for Bali. Was very disappointed we where not warned that there would be no TV of any kind on Nepi day. Completely understand the religious significance but some hotels had a movie channel going .We didn't have anything ALL day and I just think we should have been pre warned when checking in

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kieran G, Bonjour! Selamat Siang! Thank you for posting your feedback online on TripAdvisor. We are delighted to see the good rating you have posted on our page and reading that your stay was up to your expectations is truly rewarding for the whole team as it has always been our goal. In Bali, Nyepi has been one of the most highlighted tradition and indeed in most of the area, TV channel will be shut down for a day. We took your constructive comments and this has been shared to our Front Office Manager so in the future we could brief our guests better about some procedure during Nyepi Day. Nevertheless, I do hope this did not fluster much the rest of your pleasant stay at our resort. Best Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Couples - 11/03/2019 TripAdvisor review
« A bit too mainstream for me, but very good guest service »

I have usually stayed away from such a big resort, but this time we just wanted to have a relaxing 5 night stay in Nusa Dua, which is a lot quieter than where we usually go, which is around Seminyak/Petitenget Area. We were dissatisfied with the room that we got during check in, and the following day the guest manager really helped us to move us to a better room (much to our standard), and actually upgraded us to a suite with our own small pool, which was nice. The hotel is a bit dated, and was too mainstream for me (a lot of families and kids - definitely not my kind of holiday), but we still managed to have a good time. Good things: - The service, everyone seems to be genuinely interested in helping you - The facilities (gym, pool, beach club - are all ok) - The room (our upgraded room which was the suite with private pool was excellent) - The location (its in Nusa Dua but not far away from the airport; its one of the first few resort after you exit the highway) - Manarai beach club The bad: - Some of the standard room are not that well kept - The breakfast service which seemed so chaotic. Despite the fact that we had our breakfast included, but we prefer to pay extra to have it delivered to our room. - Main pool - Service could be faster Regardless, a great value for money. Great if you are with friends or dont mind the crowd; but if you are looking for serenity and relaxation, this might not be the best option.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrtravelmore, Bonjour! Selamat Siang! We appreciate the review you shared online following your recent stay with us. It has always been a pleasure to receive genuine feedback from our valued guests and I am grateful to have it online on TripAdvisor. At Sofitel, crafting wonderful moments for all our guests will always be our top priority and knowing you found our service up to your expectations is truly rewarding. I have taken notes on your remarks and shared it accordingly with our teams, particularly our Engineering team as well as Food & Beverage for their review and actions. Your feedback is truly appreciated and we look forward to seeing you again in the near future. Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Andre K. Friends - 10/03/2019 AccorHotels certified review
« What a beautiful resort. »

A well maintained and beautiful resort.

Joey A. Business - 10/03/2019 AccorHotels certified review
« Exquisite »

The rooms are wonderful. The food (buffet breakfast) is better than a lot of other hotels. The service is great. The amenities, particularly the gym which I frequented, is more than adequate vs regular gyms.

John M. Families - 10/03/2019 AccorHotels certified review
« Mr. »

The services are good and professional

Dene Couples - 10/03/2019 AccorHotels certified review
« Relaxing and amazing service »

Stunning hotel, amazing staff. We had everything we needed in one spot. Loved it.

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