Hotel - La Griffe Roma - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

La Griffe Roma - MGallery by Sofitel

3.5/5 1,982 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 142.00 EUR Non member rate
From 134.90 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Babysitting on request
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 1 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Our rooms

The rooms and suites in the collection's charming hotels provide all the modern comforts you expect in an authentic setting.

  • 123 rooms
  • 123 non-smoking rooms
  • 7 rooms for people with reduced mobility
  • 2 connecting rooms
    • Air conditioning
    • Automatic air control
    • Radio in room
    • Manual temperature control
    • Automatic temperature control
    • RJ 45 outlet
    • Shower
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating 1,666 reviews

Our guest reviews for La Griffe Roma - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,982 reviews
Couples - 20/02/2019 TripAdvisor review
« The Magic of Rome »

I had always wanted to stay at this hotel I have had dinner many times but this was my first stay at the hotel . My stay lived up to my expectations, it was so magical and romantic I loved my suite the decor was romantic and the suite was spacious yet intimate at the same time and the clawed bath was just the final touch. The staff was helpful friendly and they went out of their way to meet and request. The food was fantastic I couldn’t decide between dinner lunch or breakfast.

-timo- Couples - 12/02/2019 AccorHotels certified review

Not nearly Sofitel level in service nor ambience

Ds Business - 01/02/2019 AccorHotels certified review
« A positive experience with a few minor points »

Very good experience. Kind and attentive people throughout the hotel. I asked for an HDMI cable and a power strip and both were promptly found and delivered to my room. I had a suite on two levels and Wifi coverage was good, with some glitches in the upper level. The living area, which is perfect for work and short meetings, would benefit from more wall plugs (actually there are none close to the table, which is quite unfortunate). A negative point is that in my room the upper floor - where the bedroom is - tends to become very warm, and this at night becomes unpleasant. A bit of A/C would have fixed this, but it was not working, therefore the room temperature at night was too high. The view from the breakfast room is exceptional and the breakfast itself is very good. However, given the class of the hotel, I would advise management to pay more attention to things such as covers for the wall plugs and removal of crumbs in the space between the wooden floor and the wall. Given the temperature in Rome these days, a couple more heaters in the breakfast room would also have been appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dearest Guest, Thank you for taking the time to tell us about your experience at the La Griffe Roma - MGallery by Sofitel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies; we appreciate your suggestions which we took good note. It is always a pleasure to receive positive feedback for our Team's efficiency; I will share your comments with all our Team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cinzia Montelli General Manager

Anonymous Friends - 27/01/2019 AccorHotels certified review

Hotel and room in particular was way too hot as air conditioning didn’t work. My friends had the same problem and when it was raised at reception, nothing was said or done about it so I didn’t bother reporting it.

Our hotel has responded to the review
Our hotel has responded to the review

Kindest Guest, Thank you for taking the time to tell us about your experience at the La Griffe Roma - MGallery by Sofitel. We are deeply sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every Guest, therefore your feedback is very important to us. Please rest assured that we are already taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La Griffe Rome Guest Relation Manager

Sillapachai K. Couples - 24/01/2019 AccorHotels certified review
« Could not recognize Mgallery standard, but staff are very consistent and professional. »

Location: hotel has a very good location, close to many attractions. Beautiful building and exterior. Staff are very professional, helpful and consistent: reception,doormen,housekeeping. We are very grateful for an early check-in. Very well organized. Room,bed, interior: it is hard to find the flow. The painting, lamps are very odd. The bed is not comfortable at all. Especially when you have been to Mgallery hotels before then you will understand that the bed is a " benchmark". However we been upgraded, room is very spacious, very clean. The bar is not cozy nor welcoming because of the tables layout and lighting. We got welcome drinks, now complaining about something you get freely is not a traditional. But As an up scale property, welcoming drinks represent standard, knowledge and further relations. If something is now good especially wine then is not memorable. The restaurant has a very nice view.

Our hotel has responded to the review
Our hotel has responded to the review

Dearest Guest, We very much appreciate your comments regarding your stay at the La Griffe Roma - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As at MGallery, we strive to provide a superior service experience for every Customer, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, in the hope your next visit will be the experience you deserve. Sincerely, General Manager

Modupe O. Solo - 23/01/2019 AccorHotels certified review
« My 2-day stay in Rome »

Friendly, helpful staff and comfortable hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dearest Guest, We very much appreciate your comments regarding your stay at the La Griffe Roma - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cinzia Montelli General Manager

Anonymous Couples - 20/01/2019 AccorHotels certified review
« Not 5 star hotel »

Service was good, employees were nice. The room was like sauna, very outdated and old looking. Bathroom was rusty and worn down. Bed was not comfortable. Not a 5 star hotel because of the facilities in the room and the room itself.

Douglas Couples - 19/01/2019 AccorHotels certified review
« A nice experience »

Welcoming staff, I will definetly comeback

Our hotel has responded to the review
Our hotel has responded to the review

Dear Douglas, We very much appreciate your comments regarding your stay at the La Griffe Roma - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Manager

T. Friends - 16/01/2019 AccorHotels certified review
« Good location hotel with friendly and helpful staff »

All the hotel staff were very friendly. The two young ladies on reception were very helpful in recommending excellent restaurants for dinner and also made the reservations for us. The two doormen also assisted us each day by organising taxis for us. The breakfast range was extensive and sufficed us until dinnertime.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S.T., We very much appreciate your comments regarding your stay at the La Griffe Roma - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Manager

Henry Families - 10/01/2019 AccorHotels certified review
« Overall very nice, but.... »

The room was very nice, the bathroom very small. The breakfast staff still has a lot to learn of how to give service. Reception staff excellent!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear H.W., We very much appreciate your comments regarding your stay at the La Griffe Roma - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Manager

Martin D. Couples - 10/01/2019 AccorHotels certified review
« A great break in a friendly, efficient and well-situated hootel »

An an enjoyable three days, enhanced by having our room upgraded to a suite on two floors. The room was a quirky in design but comfortable and stylish. The staff were friendly and helpful at all times. Breakfast was very good and served in a room with a spectacular rooftop view of Rome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M.D., We very much appreciate your comments regarding your stay at the La Griffe Roma - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Manager

Amadeo Families - 10/01/2019 AccorHotels certified review
« It's spacious and clean »

The staff are helpful amd attentive

Our hotel has responded to the review
Our hotel has responded to the review

Dear A.I., We very much appreciate your comments regarding your stay at the La Griffe Roma - MGallery by Sofitel. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Paulo J. Families - 08/01/2019 AccorHotels certified review
« Excelente experience! »

My family trip was at its last hotel staying in Rome. The la griffe hotel would be the only Sofitel labeled hotel of the trip cause we went from Novotel Seville to Malaga and a mercury in Algeciras. The hotel was beautiful and the staff excellent, however it was the only hotel where there was no extra bed for my kids or crib. My room had a problem on the heating with Norway of controlling it only on or off and the safe didn,t work as well. Apart from this difficulties, the staff Was excellent and the breakfast with a view was the cherry of the cake.

Our hotel has responded to the review
Our hotel has responded to the review

Dear P.J., We very much appreciate your comments regarding your stay at the La Griffe Roma - MGallery by Sofitel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Friends getaway - 05/01/2019 TripAdvisor review
« Excellent Hotel »

Excellent Hotel,Prime location, spacious room and nice breakfast and stuff. Amazing value for money.We went to Rome to spend the new year and it was our first experience with gallery hotels chain, We were amazed with the stuff, the room and the location of the hotel, it is with 15 minutes walk to all main attractions and 5 minutes to the station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tarek E, We very much appreciate your comments regarding your stay at the La Griffe Roma - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Anonymous Friends - 03/01/2019 AccorHotels certified review

Nice room, location and breakfast with friendly stuff

Our hotel has responded to the review
Our hotel has responded to the review

Dear T.E.E., We very much appreciate your comments regarding your stay at the La Griffe Roma - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Mike Families - 03/01/2019 AccorHotels certified review
« The staff made the stay very pleasant. »

The entire staff at MGallery was helpful and professional. I think they did an awesome job and made the stay pleasant. My suggestions: The hallways feel a bit antiseptic, like a hospital. In the rooms setup with lofts, I highly recommend the hotel installs some type of air circulation. Heat rises and the loft can be 30C while the downstairs is probably less than 20C even when it's 5C outside. We opened the windows and propped the door open in the evening. Had to wear a light coat downstairs, while the upstairs cooled down to a comfortable temperature. A ceiling fan or turning on the air circulation in the AC unit would eliminate this common complaint. The hotel overall is due for a bit of a remodel/update. The spa in the suite is awesome. A nice way to relax after walking all day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M.M., We very much appreciate your comments regarding your stay at the La Griffe Roma - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Couples - 02/01/2019 TripAdvisor review
« An excellent stay, friendly and effficient staff! »

The hotel is in an excellent location in the City - very near a metro station, plenty of taxis-for-hire pass the door, wide range of restaurants nearby - and do not forget plenty of Gelato joints also close by for a quick and essential fix. The key tourist sites are all very accessible - and in our opinion, if you are a half way decent walker, many of them within very reasonable walking distance. The hotel was very good, but in our opinion, in the UK would be four star rather than five star. This is an observation only, and certainly not a complaint. Their was an issue with our room, and the Management and staff did us proud in changing - and upgrading - us for the remaining four nights. We did not dine-in, so cannot comment either way concerning food and service, but the bars were excellent. Day by day reception and housekeeping staff were very helpful when we needed advice and assistance. We certainly would recommend the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James L, We very much appreciate your comments regarding your stay at the La Griffe Roma - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Y. /. Z. Families - 30/12/2018 AccorHotels certified review
« Good »

Great Lobby, Cozy Bed, spacious room. Did not receive any drinking water after the 1st day. Coffee Bar was not fully re-stocked after rhe 1st day consumption.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Z.Y.K., We very much appreciate your comments regarding your stay at the La Griffe Roma - MGallery by Sofitel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Deano Couples - 26/12/2018 AccorHotels certified review
« Gorgeous breakfast spot »

Luxe styling and comfortable. Had breakfast in the hotel on the last morning and thoroughly enjoyed the setting, the light, the space and the view. Price seemed high at first glance but actually value was okay if setting yourself up for a big day. High quality foods and coffees. Shower over bath not my favourite. And hotel space heating on the warm side. Comfortable sleeping with the window open. Staff did well, making us feel valued.

Our hotel has responded to the review
Our hotel has responded to the review

Dear D.A., We very much appreciate your comments regarding your stay at the La Griffe Roma - MGallery by Sofitel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Anonymous Couples - 10/12/2018 AccorHotels certified review
« Definitely not what you expect of a 5 star Sofitel hotel »

The hotel was dated, the shower had mold, the curtains had stains all over. Service was good but I wouldn't stay at this property again unfortunately.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S.G.S., Thank you for taking the time to tell us about your experience at the La Griffe Roma - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 142.00 EUR Non member rate
From 134.90 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates