Hotel - Mercure Hotel Berlin Zentrum
Mercure Hotel Mercure Hotel

Mercure Hotel Berlin Zentrum

4.0/5 669 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Private outdoor parking
  • Wheelchair access
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Bicycles rental

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-10:30
    • Opening hours : Week-end 07:00-11:00

Business services

  • Self service business centre
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Our rooms

The 3-star Mercure Hotel Berlin an der Urania is an oasis of calm right in the center of the hustle and bustle of Berlin. Guests can choose between Standard, Privilege and Superior Rooms. The hotel has 78 comfortable rooms in total, with free WIFI.flat-screen TV and tea and coffee-making facilities. Children up to the age of 12 may sleep in your Privilege Room for free. In Superior Rooms, one child up to the age of 6 may stay free of charge. Your pet is also welcome (charge of EUR 15/night).

  • 78 rooms
  • 100% non-smoking hotel
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 807 reviews

Our guest reviews for Mercure Hotel Berlin Zentrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 669 reviews
Chris Friends - 03/08/2018 AccorHotels certified review
« VERY NICE CREW »

VERY FRIENDLY AND HELPFUL STAFF - ROOM & BATHROOM GOOD - BREAKFAST GOOD

Aleksei Solo - 01/08/2018 AccorHotels certified review
« Fine as usual »

Always stay here. Like this area, everything is fine!

Rj Solo - 01/08/2018 AccorHotels certified review
« Great Experience »

Stay was great with a nice clean room. Had a lot of questions and requests, but was very happy with great Customer Support from Gerard Pally.

Pawel Couples - 30/07/2018 AccorHotels certified review
« Excellent »

It’s perfectly located for the street festival.

Matt Families - 26/07/2018 AccorHotels certified review
« Pleasant stay »

Well run hotel. Good location. Friendly staff. Perhaps a bit too expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matthew W., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorana Graßhoff Front Office Manager

Anonymous Families - 15/07/2018 AccorHotels certified review
« It was good »

It was clean, friendly staff and comfortable bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liliana K., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorana Graßhoff Front Office Manager

Safran Couples - 08/07/2018 AccorHotels certified review
« Not the best »

It was horrible to be honest. Room was way too small bed uncomfortable breakfast was average. As a couple we were given to single beds that was horrible

Our hotel has responded to the review
Our hotel has responded to the review

Dear Safran Cluade J., Thank you for taking the time to tell us about your experience at the Mercure Hotel Berlin Zentrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We would be pleased to offer you one of our Privilege Rooms that are more spacious with your next stay in Berlin. Sincerely, Gorana Graßhoff Front Office Manager

Hrvoje L. Business - 03/07/2018 AccorHotels certified review
« Nice and pleasent stay »

Nice stuff, good breakfast, only reason why not 10 is the old lift

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hrvoje L., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorana Graßhoff Front Office Manager

Matt Couples - 14/06/2018 AccorHotels certified review
« Pleasant and relaxing »

Stayed before and liked the standard so booked again.

J Business - 08/06/2018 AccorHotels certified review
« Nice hotel near Nollendorf »

Nice: Very nice breakfast (extra cost though). Large room with air conditioner. Walking distance from Nollendorfplatz Negative: Single slow elevator (from upperfloors). Water pipes noise isolation.

Marcel Solo - 29/05/2018 AccorHotels certified review
« NIce budget hotel »

This was maybe near to tenth stay at this hotel. Hotel upgrade the security of room to digital card for higher security. Are of hotel is safety and on the U1, U2 and U3 line operated also in night with perfect connection to all Berlin. Room was clean, only entry door to room will need better silence isolation.

Mike Business - 24/05/2018 AccorHotels certified review
« Nice stay »

Nice breakfast buffet. I never saw fresh ginger for the tea in the morning, great :-)

Jette U. S. S. Couples - 28/04/2018 AccorHotels certified review
« Nice hotel, good location »

Friendly staff, and a small but satisfying room. The breakfast buffet was, as almost always in Germany, exellent. Located in a quiet road near by bus, train, Gedächtniskirche, Zoo etc. .

Couples - 23/04/2018 TripAdvisor review
« to forget »

Disaster check-in procedure with unpolite staff (lasy), compact room, poor breakfast style, mini reception with unhappy queing guests, only german newspapers, room-water for EUR4,90 per bottle are disqualifying that hotel from my further list

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr jackhus, thank you for your feedback. It saddens us to read, that you are disqualifying us from your further hotel list. And at this point we would start to explain and excuse and point out our permanent idea of guest service and how happy we are to welcome guest from all over the world with an 85% average occupany per year, how much we are enjoying to be a host for our guests and how many of our regular guests are appreciating our hotel, our staff and our services. We understood during your check in procedure that you denied to fill in the registration form as the laws of the city Berlin requires, we deeply tried to explain the matter. It was not in your interest to understand us at this point. There was no chance for us to win the situation and there is still no chance for us. It is always up to our guests to choose from the large hotel list our city does offer. But: We stand for value and we truly try daily 365/24 our best to offer the best service we can. We hope you had a pleasant trip home and wish you all the best. Mercure Hotel Berlin Zentrum Marianne Skarupke Assistant Manager Customer Care

Veronique H. Couples - 13/04/2018 AccorHotels certified review
« Good price quality. »

Clean room, nice and helpful staff. Good location.

Anonymous Couples - 09/04/2018 AccorHotels certified review
« Good location »

Very friendly staff. Clean and nice hotel. Good parking.

... Business - 23/03/2018 AccorHotels certified review
« nice and comfortable »

very comfortable

Bruno Business - 17/03/2018 AccorHotels certified review
« Great as allways »

Am staying frequently in this place. Enjoy the nice room, friendly staff, it´s my second home :-)

André F. Business - 06/03/2018 AccorHotels certified review
« Very Friendly and flexibel »

Reception was very friendly, very good breakfast, clean room, good located

Christian Friends - 19/02/2018 AccorHotels certified review
« Great stay, great service »

The Hotel has a great location and great rooms, but most important a fantastic service. The staff is always friendly and especially Daniel from reception is always helpful and makes you feel like home.

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