Mercure Hotel Berlin Zentrum 3 stars

TripAdvisor rating 4.0/5 734 reviews
Mercure Hotel Berlin Zentrum
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Hotel extras

  • - 78 modern double rooms with air conditioning

  • - Cozy bar area

  • Advantage 3

  • - 5-minute walk to KadeWe department store, Kaiser Wilhelm Memorial Church and Kurfürstendamm

  • - Excellent connections with bus routes and the metro just 5 minutes' walk away

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Gift shop/newspaper shop
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Boat excursions
  • Bicycles rental
Business services
  • Self service business centre

Hotel location

Mercure Hotel Berlin Zentrum

Fuggerstr 8
10777
berlin
germany

Tel: +4930213030

Fax: (+49)30/21303160

Contact email

Check-in from 15h00

Check out up to 12h00

  • GRUNEWALD :   M29 AN DER URANIA

  • PANKOW :   U2 WITTENBERGPLATZ

  • By plane

    BERLIN TEGEL At 9.1km / 5.65 miles

  • By train

    HAUTBAHNHOF At 5km / 3.11 miles

GPS :52.499228, 13.347975

Our accommodations

The 3-star Mercure Hotel Berlin an der Urania is an oasis of calm right in the center of the hustle and bustle of Berlin. Guests can choose between Standard, Privilege and Superior Rooms. The hotel has 78 comfortable rooms in total, with free WIFI. flat-screen TV and tea and coffee-making facilities. Children up to the age of 12 may sleep in your Privilege Room for free. In Superior Rooms, one child up to the age of 6 may stay free of charge. Your pet is also welcome (charge of EUR 15/night).

Standard Room with double or twin beds

  • Max. number of persons: 2
  • Area: From 13
  • Wireless internet in your room

Superior Room with queen-size bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room

Privilege Room with double or twin beds

  • Max. number of persons: 3
  • Area: From 19
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room

Standard Single Room

  • Max. number of persons: 1
  • Area: From 13
  • Wireless internet in your room

Our restaurants and bars

THE VINE

Photo non contractuelle / Strictly non binding

Visit our bar The Vine, open from 6pm to 1am, where you can take a break from shopping or get yourself in the mood for a night out with friends over a drink. We also serve snacks!

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Hotel Berlin Zentrum

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

997 reviews

tripadvisor

TripAdvisor Rating 4.0/5

734 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great, again!!!

TripAdvisor rating 4.0/5

ausielad2014 Friends getaway - 12/08/2019 TripAdvisor review

Second visit in 12 months. Just like last time everything was delightful. The staff is fantastic, breakfast is great and the location is handy to many restaurants, KaDeWe, U-Bahn and the Hop-on-hop-off bus routes. Room is good, bedding fine and they just need to update the slowest lift in Berlin. :) If you want a 5 star hotel, this is not it, but it is better than basic and excellent value for a 3 star that bats above a standard 3 star thanks to the staff.

Dear ausielad2014, what a great review, especially that you are happy again with our hotel. Thanks. We hope to see you soon again! Best regards Gorana Graßhoff Front Office Manager

Great staff great breakfast comfortable room. Everything I needed

Customer review rating 4.3/5

Andrew M. Solo - 28/07/2019 AccorHotels review

There was nothing to fault here

Comfortable enough. Good location.

TripAdvisor rating 4.0/5

Cakemartyr Friends getaway - 01/07/2019 TripAdvisor review

A good stay at a location close to Wittenberg Platz U-Bahn, and yet quiet enough to get a good night's sleep. The room was a bit on the small side, and I found that to be much like an Ibis, part of the same hotel group. The tiny kettle had a leak which I reported and was replaced within ten minutes. Although the breakfast area was under renovation, the breakfast buffet itself was excellent. Staff were good.

Dear Guest, thank you for your feedback after your stay in our Mercure Hotel Berlin Zentrum. We hope you had a safe trip and also to welcome you again soon. Best regards from Berlin,

good

Customer review rating 4.3/5

Anonymous Solo - 21/05/2019 AccorHotels review

good friendly hotel now the new makeover better now

Dear Marcus s., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Zentrum, especially that you like our new makeover. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorana Graßhoff Front Office Manager

Excellent

Customer review rating 4.3/5

Anonymous Families - 16/05/2019 AccorHotels review

Very friendly, excellent location

Sehr geehrte Frau v., wir danken Ihnen vielmals für Ihre sehr positiven Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Berlin Zentrum. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Gorana Graßhoff Front Office Manager

2019 May stay

Customer review rating 4.3/5

L. Y. A. Solo - 12/05/2019 AccorHotels review

I stayed in Mercure Hotel Berlin Zentrum from 3-5 May 2019, and got my room early after 12 noon and also with complimentary welcome-drink and snacks (thank you!). My check in and check out was done with the pleasant and helpful Ms Marianne (hope I spell her name correctly). My breakfast and bar experiences were good. I appreciate the hardworking team of staff in the morning and evening (apologies that I did not remember their names). I liked the 'green' option for room housekeeping which I used, and was impressed by the speed that the 100 bonus points were awarded. Thank you again and keep up the good work :)

It was just about all right.

Customer review rating 4.3/5

Anonymous Couples - 07/05/2019 AccorHotels review

The room was quite small and we were not very impressed by the quality of the food served for breakfast. The refrigerated items for instance looked quite old. The room where breakfast was served looked too small for the number of guests present in the hotel.

Feeling at home

TripAdvisor rating 4.0/5

Lunatic2000 Friends getaway - 24/04/2019 TripAdvisor review

Imagine arriving much before the official check-in time and being offered a table to work at, a complimentary drink to go with it - and then an note of welcome and apologies for the wait in the room together with some sweet surprises. That's the kind of attention that makes you feel at home. Thank you Daniel and the entire team!

Dear Guest, we very much appreciate your comments regarding your stay at our Mercure Hotel Berlin Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice stay in Berlin

TripAdvisor rating 4.0/5

Yves V Solo travel - 15/04/2019 TripAdvisor review

Very nice hotel in Berlin with a parking. Near metro station and easy to walk to the commercial avenue with all the shops and restaurants. Very clean and situated in a quite streat. Friendly personnel and very nice breakfast.

Thank you for choosing our Mercure Hotel Berlin Zentrum for your last stay in Berlin. We are happy to hear that you enjoyed your stay and that you appreciated our services. We look forward to your next visit. Best wishes from Berlin!

Perfect base for our time at ITB

Customer review rating 4.3/5

Chrissy Business - 09/03/2019 AccorHotels review

Staff were really friendly and helpful albeit short staffed at times. Fantastic that the team at reception managed to switch some things around so I could check in early. The room was really clean and spacious enough for all my belongings. And the little desk was just fine to get some work done as well. There was a good selection at breakfast. Sometimes maybe a bit of a queue at the coffee machine.

Dear Christiane S., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorana Graßhoff Front Office Manager

it was ok

Customer review rating 4.3/5

Daniel Solo - 21/02/2019 AccorHotels review

i choose this hotel becase the location. sometimes the cleaning room its just ok, i dont know the reason. Another thing is the heating, during the night is not working but they provide an extra radiator. I like the breakfast but i think you get bored, if they introduce changes in the variety of thigs they offer on the breakfast buffet would be great. I hope this things help to improve even more the service Regards

excellent room shame about maids constantly banging and dragging furniture from 8am

Customer review rating 4.3/5

John L. Couples - 23/01/2019 AccorHotels review

The hotel was ideally located and the room was excellent. Only spoilt by the extremely noisy maids each morning cleaning rooms and banging and dragging furniture across the wooden floor from 8am. Not acceptable when you have had a late night or even want a lie in.

COSY HOTEL IN A VERY QUIET AREA

TripAdvisor rating 4.0/5

sisavang s Solo travel - 30/12/2018 TripAdvisor review

a good place to stay at a walking distance from Kadewe the most famous department store in BerlinQuietness is the key word for hotel and surroundingsa lot of good restaurant in the same streetexcellent breakfast and helpful front office staff

My favourite little hotel

Customer review rating 4.3/5

Chris H. Solo - 04/12/2018 AccorHotels review

Always great. Daniel on reception is fantastic.

Dear Christopher H., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially with Daniel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorana Graßhoff Front Office Manager

A good weekend in Berlin

Customer review rating 4.3/5

Giuseppe L. Couples - 19/11/2018 AccorHotels review

I spent here two nights during last weekend. Staff has been always kind and helpful whatever the need. Our room was clean, comfortable and had beverages for the night wich are included in the price (first bottle of water and other beverages are included). American Breakfast is rich anda varied. The Hotel is super recommended!!!

Dear Giuseppe L., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorana Graßhoff Front Office Manager

Exactly what it says it is

Customer review rating 4.3/5

Andrew M. Solo - 11/11/2018 AccorHotels review

Always enjoyable relaxing and pleasant friendly staff

Dear Andrew M., wow, what a lovely revierw! We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorana Graßhoff Front Office Manager

Nice staff central location

Customer review rating 4.3/5

Anonymous Solo - 19/09/2018 AccorHotels review

Small and clean hotel, good value for the price, very professionnal staff

Convenient but quiet location

Customer review rating 4.3/5

Timothy L. Business - 06/09/2018 AccorHotels review

Nice receptionists with good services

Very happy with our stay!

Customer review rating 4.3/5

J B. Friends - 03/09/2018 AccorHotels review

Good hotel, good location, the room was good (not too small and with all comfort), good breakfast and friendly staff.

Friendly welcome

Customer review rating 4.3/5

Anonymous Solo - 21/08/2018 AccorHotels review

Small hotel feel, part of a bigger chain. Friendly staff. Nice atmosphere, hotel a little dated.

Dear Simon C., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorana Graßhoff Front Office Manager
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