Hotel - Mercure Hotel Berlin Zentrum
Mercure Hotel Mercure Hotel

Mercure Hotel Berlin Zentrum

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4.0/5 636 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Private outdoor parking
  • Wheelchair access
  • Pet allowed 15  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Bicycle hire facilities

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-10:30
    • Opening hours : Week-end 07:00-11:00

Business services

  • Self service business centre
See all services

Hotel location

Our rooms

The 3-star Mercure Hotel Berlin an der Urania is an oasis of calm right in the center of the hustle and bustle of Berlin. Guests can choose between Standard, Privilege and Superior Rooms. The hotel has 78 comfortable rooms in total, with free WIFI.flat-screen TV and tea and coffee-making facilities. Children up to the age of 12 may sleep in your Privilege Room for free. In Superior Rooms, one child up to the age of 6 may stay free of charge. Your pet is also welcome (charge of EUR 15/night).

  • 78 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 507 reviews

Our guest reviews for Mercure Hotel Berlin Zentrum

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 636 reviews
TripAdvisor review
Couples - 12/01/2018
« Hotel in Schoeneberg »

We always enjoy staying at this relatively small hotel. The staff are always friendly and efficient, and the rooms are adequate, quiet and very clean. Convenient location for West Berlin and for the U-bahn.

AccorHotels certified review
Carsten B. Couples - 07/01/2018

all member of staff soo nice helpful and just like beeing at home

AccorHotels certified review
Anonymous Couples - 06/01/2018
« Nice place, good location »

It is a nice hotel in a good location. The room was of decent size and it had all I needed, well maintained and in good condition. The only think missing in the room was main light at the ceiling, as I need to switch all the side lamps one by one to have the room bright enough. I found the old fashion (regular) key super annoying, it is too big to carry it arround and I need to ask for key and say my name each time at the reception. I cant understand why the hotel does not have the card keys yet.

AccorHotels certified review
Federico Friends - 04/01/2018
« excellent customer service, not so great the hotel »

customer service was great, Marianne was amazing. the hotel is really old dated and the bed (especially the pillows) really uncomfortable. the first day we had the sign outside to 'no disturb' but the cleaning lady try to clean 4 times within 1 h. for the rest all ok, location is perfect, the hotel needs some renovations

AccorHotels certified review
Juergen K. Couples - 03/01/2018

Perfect, just that the rooms are a bit smallish :-)

AccorHotels certified review
Paolaj Couples - 29/12/2017
« Excellent séjour! »

Very nice stay in your hotel! The whole team was wonderful with us! Very good breakfast and the room was spacious and clean. Thanks to Frédéric, who helped us a lot by his advices in french!! All our best wishes for 2018!

AccorHotels certified review
Laj S. Solo - 28/12/2017
« Will Stay Here Again »

The staff at Reception and the Dining Room were friendly and very helpful. Spacious and Clean Room. Great location for walking around Berlin with easy access to the Transit System.

AccorHotels certified review
Charlotte V. Couples - 24/12/2017
« Lovely stay »

Very lovely and welcoming, the front desk was always there to help. The breakfast food was very nice, but I would suggest more fruit to be available i.e. a big fruit bowl. The room was excellent, as were the facilities.

AccorHotels certified review
Marcel Friends - 20/12/2017
« 3star hotel in rainbow area »

Hotel in family atmosfere in core of rainbow area of Berlin. Next is KaDeWe.

AccorHotels certified review
Anonymous Couples - 16/12/2017
« Very pleasant »

We didn't spend much time there, but when we were there it was pleasant enough. There was quite a difference in the reception staff. Some very helpful others a little grumpy. All the staff at breakfast were very friendly and helpful.

AccorHotels certified review
Brian Friends - 12/12/2017
« Friendly,clean & good position. »

Handy position to get around. Hotel staff friendlly and helpful.Clean and warm. Only negative was that it was fairly noisy during the night, 3am - 4am. Numerous quality restaurants and shops within short walks.

AccorHotels certified review
Chris Couples - 02/12/2017
« Lovely hotel »

Great location, close to u bahn station and the main shopping area. A warm welcome greeted us when we arrived, even though we were slightly early the room was ready. Reception staff friendly and knowledgeable. Room was cosy and clean, and had air con. Good choice of things for breakfast. Would have been nice if our booking agents told us about the renovations. Works started about 8 each morning, luckily we don't usually get up late and we're normally out all day so not bother us too much.

AccorHotels certified review
Colin Friends - 27/11/2017
« Great »

Very pleasant staff, room was very small and work was being carried out which was quite loud. We were offered a complimentary drink from the bar. Overall it wasn’t an unpleasant experience as we were out of the room a lot

AccorHotels certified review
Anonymous Friends - 22/11/2017

Great stay. Hotel very clean and staff very friendly and welcoming.

AccorHotels certified review
Georg B. Couples - 20/11/2017
« Alles ok »

Ales war gut

TripAdvisor review
ex2nc Friends getaway - 09/11/2017
« Great hotel and excellent location »

Centrally located in quiet area but close to bars and eating options. Hotel spotless despite ongoing renovation works. Breakfast options fine. Comfortable room with great shower .Reception and cleaning staff friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for your great feedback. We are always working on a perfect stay for our guests, also for that sometimes renovating is the thing to do. Good that we have finished before due time even and can now offer our quests a fully air-conditioned house with some more new features. :) We are looking forward to welcome you again to show. With best regards from Berlin, Marianne Skarupke Assistant Manager Customer Care

AccorHotels certified review
Anonymous Business - 29/10/2017

Very basic hotel

TripAdvisor review
Couples - 28/10/2017
« Did not expect this from Mercure »

The hotel was undergoing maintenance throughout the day. The noise from the work meant we did not need a wake up alarm. The work carried on through out the day which did not let us sleep or stay in the hotel. None of this was mentioned on the booking website.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Varun, thank you for your feedback on your recent stay at our property. We value your comments. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are always working on a perfect stay for our guests, also for that sometimes renovating is the thing to do. That included quiet works like painting and new carpets, a new light concept, new TV's, new seating furniture in the rooms, as well as some few days with drill works to also be able to offer our quests a fully air-conditioned house. these works were not entirely foreseeable so a communication on all booking pages was not possible. Good that we have finished before due time even and can now offer all our guests an improved house. We would be happy to welcome you again and hope you had a pleasant trip home. With best regards from Berlin, Marianne Skarupke Assistant Manager Customer care

AccorHotels certified review
Terry Friends - 10/10/2017
« Pleasant Stay »

My room was a bit small but adequate for my stay. Both room and bathroom were spotlessly clean. The staff were very friendly and helpful. Excellent central location with shops and restaurants close by.

AccorHotels certified review
Stephen H. Friends - 09/10/2017
« good »

Excellent breakfast. Good location. Helpful desk.

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