Hotel - Mercure Hotel Berlin Zentrum
Mercure Hotel Mercure Hotel

Mercure Hotel Berlin Zentrum

4.0/5 689 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pets allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Boat excursions
  • Bicycles rental

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-10:30
    • Opening hours : Week-end 07:00-11:00

Business services

  • Self service business centre
See all services

Our rooms

The 3-star Mercure Hotel Berlin an der Urania is an oasis of calm right in the center of the hustle and bustle of Berlin. Guests can choose between Standard, Privilege and Superior Rooms. The hotel has 78 comfortable rooms in total, with free WIFI.flat-screen TV and tea and coffee-making facilities. Children up to the age of 12 may sleep in your Privilege Room for free. In Superior Rooms, one child up to the age of 6 may stay free of charge. Your pet is also welcome (charge of EUR 15/night).

  • 78 rooms
  • 100% non-smoking hotel
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 AccorHotels Rating 917 reviews

Our guest reviews for Mercure Hotel Berlin Zentrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 689 reviews
John L. Couples - 23/01/2019 AccorHotels certified review
« excellent room shame about maids constantly banging and dragging furniture from 8am »

The hotel was ideally located and the room was excellent. Only spoilt by the extremely noisy maids each morning cleaning rooms and banging and dragging furniture across the wooden floor from 8am. Not acceptable when you have had a late night or even want a lie in.

Solo travel - 30/12/2018 TripAdvisor review
« COSY HOTEL IN A VERY QUIET AREA »

a good place to stay at a walking distance from Kadewe the most famous department store in BerlinQuietness is the key word for hotel and surroundingsa lot of good restaurant in the same streetexcellent breakfast and helpful front office staff

Chris H. Solo - 04/12/2018 AccorHotels certified review
« My favourite little hotel »

Always great. Daniel on reception is fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher H., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially with Daniel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorana Graßhoff Front Office Manager

Giuseppe L. Couples - 19/11/2018 AccorHotels certified review
« A good weekend in Berlin »

I spent here two nights during last weekend. Staff has been always kind and helpful whatever the need. Our room was clean, comfortable and had beverages for the night wich are included in the price (first bottle of water and other beverages are included). American Breakfast is rich anda varied. The Hotel is super recommended!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giuseppe L., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorana Graßhoff Front Office Manager

Andrew M. Solo - 11/11/2018 AccorHotels certified review
« Exactly what it says it is »

Always enjoyable relaxing and pleasant friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew M., wow, what a lovely revierw! We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorana Graßhoff Front Office Manager

Anonymous Solo - 19/09/2018 AccorHotels certified review
« Nice staff central location »

Small and clean hotel, good value for the price, very professionnal staff

Timothy L. Business - 06/09/2018 AccorHotels certified review
« Convenient but quiet location »

Nice receptionists with good services

J B. Friends - 03/09/2018 AccorHotels certified review
« Very happy with our stay! »

Good hotel, good location, the room was good (not too small and with all comfort), good breakfast and friendly staff.

Anonymous Solo - 21/08/2018 AccorHotels certified review
« Friendly welcome »

Small hotel feel, part of a bigger chain. Friendly staff. Nice atmosphere, hotel a little dated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon C., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorana Graßhoff Front Office Manager

Friends getaway - 20/08/2018 TripAdvisor review
« Fine - but tired »

Generally good value for only - but the hotel itself is tired, it only had one lift which was irritatingly slow and generally amenities were not of the standard of the other Accor hotels in Wittenbergplatz. Breakfast had many strengths but food wasn’t always hot and seating was both overcrowded and it was dictated where you sat - I didn’t like this. Staff were scrupulously polite and bathrooms updated and clean. Overall, few actual ‘complaints’ but, if I had a choice, I would choose a more modern accor hotel over this model.

Chris Friends - 03/08/2018 AccorHotels certified review
« VERY NICE CREW »

VERY FRIENDLY AND HELPFUL STAFF - ROOM & BATHROOM GOOD - BREAKFAST GOOD

Aleksei Solo - 01/08/2018 AccorHotels certified review
« Fine as usual »

Always stay here. Like this area, everything is fine!

Rj Solo - 01/08/2018 AccorHotels certified review
« Great Experience »

Stay was great with a nice clean room. Had a lot of questions and requests, but was very happy with great Customer Support from Gerard Pally.

Pawel Couples - 30/07/2018 AccorHotels certified review
« Excellent »

It’s perfectly located for the street festival.

Matt Families - 26/07/2018 AccorHotels certified review
« Pleasant stay »

Well run hotel. Good location. Friendly staff. Perhaps a bit too expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matthew W., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorana Graßhoff Front Office Manager

Anonymous Families - 15/07/2018 AccorHotels certified review
« It was good »

It was clean, friendly staff and comfortable bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liliana K., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorana Graßhoff Front Office Manager

Safran Couples - 08/07/2018 AccorHotels certified review
« Not the best »

It was horrible to be honest. Room was way too small bed uncomfortable breakfast was average. As a couple we were given to single beds that was horrible

Our hotel has responded to the review
Our hotel has responded to the review

Dear Safran Cluade J., Thank you for taking the time to tell us about your experience at the Mercure Hotel Berlin Zentrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We would be pleased to offer you one of our Privilege Rooms that are more spacious with your next stay in Berlin. Sincerely, Gorana Graßhoff Front Office Manager

Hrvoje L. Business - 03/07/2018 AccorHotels certified review
« Nice and pleasent stay »

Nice stuff, good breakfast, only reason why not 10 is the old lift

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hrvoje L., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorana Graßhoff Front Office Manager

Matt Couples - 14/06/2018 AccorHotels certified review
« Pleasant and relaxing »

Stayed before and liked the standard so booked again.

J Business - 08/06/2018 AccorHotels certified review
« Nice hotel near Nollendorf »

Nice: Very nice breakfast (extra cost though). Large room with air conditioner. Walking distance from Nollendorfplatz Negative: Single slow elevator (from upperfloors). Water pipes noise isolation.

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