Hotel - Grand Mercure Maha Cipta Medan Angkasa
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Maha Cipta Medan Angkasa

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3.5/5 348 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Wheelchair access
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Contemporary ambience and a functional room and adaptable. The room is a truly a place of living. Perfect for all your needs

  • 266 rooms
  • 37 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Crib on request
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Automatic temperature control
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,220 reviews

Our guest reviews for Grand Mercure Maha Cipta Medan Angkasa

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 348 reviews
AccorHotels certified review
Indira M. Families - 27/01/2018
« Very long Check-in & Check-out! »

We know that was a new year eve moment, so the room will be full! But it was not acceptable while you let your guest whom check in from 2pm(check-in time) but allowed to enter the room at almost 5pm! A lot of guest also complaining too.. I don't know what happens, maybe lacking of coordination or less staff to clean up the room..

AccorHotels certified review
Johannes Business - 23/01/2018
« About the front office staff (Mrs. Windi) »

why the bill or receipt hotel i cant get by email, the staff tell some reason and i think its'n reasonable why they give me the hard copy receipt when i ask to send by email sorry to say, i think your staff not proffesional at all thanks.

TripAdvisor review
Solo travel - 11/01/2018
« Disappointed »

Front desk never check system and told me that my booking is not include breakfast, no welcome drinks for silver member, room looks old and run down. Many things need to improve. Breakfast ok but not great.

AccorHotels certified review
Deja Business - 26/12/2017

feel like home thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Deja t., Warmest greeting from Grand Mercure Maha Cipta Medan. First of all, thank you for sharing your experience with our Hotel. Your compliment of the hotel is truly appreciated. We look forward to welcoming you back in the future. Sincerely Yoesi Bagus Taruna General Manager

AccorHotels certified review
Sony Friends - 23/12/2017

SO MANY OPTION FOR BREAKFAST, STAFF ALWAYS FAVORITE

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sony s., Warmest greeting from Grand Mercure Maha Cipta Medan. First of all, thank you for sharing your experience with our Hotel. Your compliment of the hotel is truly appreciated. We look forward to welcoming you back in the future. Sincerely Yoesi Bagus Taruna General Manager

AccorHotels certified review
Chris Solo - 23/12/2017
« Awesome service »

first time staying in mercure medan. the manager aisyah handled my check in and it was perfect, she could manage my belonging my room view and she even called my room after check in tod make sure everything good. And if im not mistaken her assistant windy she help me to booked grab while im waiting a taxi almost 30 minutes. everything was nice i feel like everyone is taking care of me . thank you will be back soon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Christian m., Warmest greeting from Grand Mercure Maha Cipta Medan. First of all, thank you for sharing your experience with our Hotel. Your compliment of the hotel is truly appreciated. We look forward to welcoming you back in the future. Sincerely Yoesi Bagus Taruna General Manager

AccorHotels certified review
Anonymous Friends - 23/12/2017

GREAT STAY HELPFUL STAFF

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Oky s., Warmest greeting from Grand Mercure Maha Cipta Medan. First of all, thank you for sharing your experience with our Hotel. Your compliment of the hotel is truly appreciated. We look forward to welcoming you back in the future. Sincerely Yoesi Bagus Taruna General Manager

AccorHotels certified review
Aldo S. Business - 22/12/2017
« aldo s. »

Room : good condition Food : ok Staff : good manners Overall : outstanding performance

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Aldo s., Warmest greeting from Grand Mercure Maha Cipta Medan. First of all, thank you for sharing your experience with our Hotel. Your compliment of the hotel is truly appreciated. We look forward to welcoming you back in the future. Sincerely Yoesi Bagus Taruna General Manager

TripAdvisor review
Family - 17/12/2017
« Medan Golf Tour »

The hotel situated at the heart of Medan, easy access by car and other public transport. The lobby is big and very convinience for relax and resting. Room size acceptable but aircond not so cool even we set on 14C. Housekeeping also not done their job very well, they kena up the room but not change the towel. Foods is good and delicious. All staff very friendly and helpful. For future will be back again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samad25, Warmest greetings from Grand Mercure Medan Angkasa. Thank you for choosing our hotel as your place to stay during your trip in Medan. We appreciate your compliment for our Location, lobby, service and our breakfast. However, i am disappointed to learn that some issues with our room air conditioning and amenities have made your recent stay less than perfect. If you have further feedback please do not hesitate to contact me at gm@grandmercure-medan-angkasa.com. Looking forward to welcoming you back in the near future. Sincerely, Yoesi Bagus Taruna General Manager

AccorHotels certified review
H. S. R. Business - 13/12/2017
« Satisfied »

Everything is very satisfied for us, include room, staff etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Saiful Rahmat, Warmest greeting from Grand Mercure Maha Cipta Medan. First of all, thank you for sharing your experience with our Hotel. Your compliment of the hotel is truly appreciated. We look forward to welcoming you back in the future. Sincerely Yoesi Bagus Taruna General Manager

AccorHotels certified review
Anonymous Families - 08/12/2017

nice people

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ma Ming, Warmest greeting from Grand Mercure Maha Cipta Medan. First of all, thank you for sharing your experience with our Hotel. Your compliment of the hotel is truly appreciated. We look forward to welcoming you back in the future. Sincerely Yoesi Bagus Taruna General Manager

AccorHotels certified review
Dona Friends - 08/12/2017

they invite me to executive lounge thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. ADDHA AL HAFIDZ Warmest greeting from Grand Mercure Maha Cipta Medan. First of all, thank you for sharing your experience with our Hotel. Your compliment of the hotel is truly appreciated. We look forward to welcoming you back in the future. Sincerely Yoesi Bagus Taruna General Manager

AccorHotels certified review
Anonymous Solo - 08/12/2017

short trip but they take care of me very well

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibu Desianty, Warmest greeting from Grand Mercure Maha Cipta Medan. First of all, thank you for sharing your experience with our Hotel. Your compliment of the hotel is truly appreciated. We look forward to welcoming you back in the future. Sincerely Yoesi Bagus Taruna General Manager

AccorHotels certified review
Opik Solo - 08/12/2017

surprise is always awesome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Taufik, Warmest greeting from Grand Mercure Maha Cipta Medan. First of all, thank you for sharing your experience with our Hotel. Your compliment of the hotel is truly appreciated. We look forward to welcoming you back in the future. Sincerely Yoesi Bagus Taruna General Manager

AccorHotels certified review
Jemsly H. Business - 06/12/2017
« Excellent »

Services, staff responsiveness, and breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jemsly Hutabarat, Warmest greeting from Grand Mercure Maha Cipta Medan. First of all, thank you for sharing your experience with our Hotel. Your compliment of the hotel is truly appreciated. We look forward to welcoming you back in the future. Sincerely Yoesi Bagus Taruna General Manager

AccorHotels certified review
Ni… Business - 05/12/2017
« Comfort & good location »

Friendly staff, good service, comfortable rooms though a bit loud if located on the road side, very good breakfast and good food generally.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Nicole Zerbola, Warmest greeting from Grand Mercure Maha Cipta Medan. First of all, thank you for sharing your experience with our Hotel. Your compliment of the hotel is truly appreciated. We look forward to welcoming you back in the future. Sincerely Yoesi Bagus Taruna General Manager

AccorHotels certified review
Dr. M. Y. S. Business - 03/12/2017
« My experience was very wonderful »

I was happy with reception. Very nice staff. Very good service. As overall was wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DR MAHER YAHYA S Warmest greeting from Grand Mercure Maha Cipta Medan. First of all, thank you for sharing your experience with our Hotel. Your compliment of the hotel is truly appreciated. We look forward to welcoming you back in the future. Sincerely Yoesi Bagus Taruna General Manager

AccorHotels certified review
Rexies Business - 30/11/2017
« Stay is good but the hotel is very old and its time for renovation »

The stay is good, staff is helpful and friendly. Breakfast is good and many selection. However, the hotel room is quite old design and the toilet is dirty with stains.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YONG CHEAN TAT {guest_last_name}, Warmest greetings from Grand Mercure Medan Angkasa. Thank you for sharing your experience and thank you for your compliments for our colleagues. I do regret that some shortfalls of service that happened during your recent visit have made your stay less than perfect. We will share your feedback with the Housekeeping and Engineering team for improvement of service quality and to avoid the recurrence in the future. We sincerely hope to be able to welcoming you back in the future. Sincerely, Yoesi Bagus Taruna General Manager

AccorHotels certified review
Anonymous Business - 29/11/2017

perfect arrangement

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Andra M., Warmest greeting from Grand Mercure Maha Cipta Medan. We appreciate your compliment for our hotel. Thank you for your recommendation and we look forward to welcoming you back in the future. Sincerely, Yoesi Bagus Taruna General Manager

AccorHotels certified review
Anonymous Families - 29/11/2017

appreciate with the staff very helpfull

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., Warmest greeting from Grand Mercure Maha Cipta Medan. We appreciate your compliment for our hotel. Thank you for your recommendation and we look forward to welcoming you back in the future. Sincerely, Yoesi Bagus Taruna General Manager

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