Mercure Gold Coast Resort

Even though the stay as short, the beds were comfortable and the food was great.thanks you will be back again.

Always happy. I slipped! The entrance near our room was wet floor. I never reported it but the maid was at the door of the room opposite and turned her back and never helped. A few bruises on the arm. I am OK. Staff need to be on the ball a bit better.

I stayed only one night for a business conference I was attending. I found the staff very nice and helpful, the facilities great, the bed and room very comfy, the gym and pool well setup and the food great too. The conference rooms were nice and service was very professional. I would be happy to stay there again.

Always a pleasant experience staying here

Only stayed one night but couldn’t fault it and would definitely stay again .

We arrived late, almost midnight and were impressed to find someone still at check-in who could answer all our questions. I travelled as a single parent with 3 children and found breakfast was fantastic with something for everyone. Staff were all friendly, room was clean and bed was comfortable.

We arrived after tea (raining) shower was really good, slept well left first thing in morning.

Only 1 night Lovely staff, great spot with beautiful grounds

Our stay was awesome! Exceeded our expectations in regard to friendliness of the staff throughout our entire stay. The suite we had was spotlessly clean and the view of the golf course with the creek was gorgeous. The only downside was that there was no lift to our suite in the 3rd floor. Oh and the buffet breakfast was scrumptious. Thankyou for an extremely enjoyable stay.

Gentleman welcoming us outside was very pleasant as was front desk. Did not enjoy stairs to rooms. Bathroom a bit dated. Rooms nice size. Room service very fast but pizza only had filling in middle section, bit disappointing. On check out lady efficient but a smile would have been nice, a bit too stern.

Comfortable room. Very good service.

Nice comfortable room. Value for money breakfast. Quiet pleasant resort.

Very pleased with the room, dinner was excellent & breakfast was very good

Beautiful gardens - friendly staff

All good except 2 annoyances; at check in the lady asked if I would like assistance with my bags, I said no but she failed to mention there was no lift and 3 flights of stairs! I got the bags up the stairs myself awkwardly. The air con was buzzing while it was on and I couldn't sleep because of it, I eventually put in ear plugs and fell asleep and asked to have it fixed for the next night which it was.