WIFI/Internet Access- Relaxing resort set amongst lush tropical gardens
- Family friendly with free parking
- MINDFUL MEETINGS conferences and events
- MyGlass beverage packages available for members of Le Club AccorHotels
- Treat the kids to all-inclusive meals and activities with MyKids by Le Club AccorHotels
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
Paying- Online check-in
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key - WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Parking
- Private indoor parking
- Public outdoor parking
- Public indoor parking
- Bus/coach parking area
- Valet parking
- Well-lit parking
- Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Babysitting on request
- 100% non-smoking hotel
- Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
- Reception open 24 hours a day
- Early check-in/Late check-out
- EARLY CHECK IN FROM 8AM (Paying)
- LATE CHECK-OUT UP TO 6PM (Paying)
- Dry cleaning / Ironing
- Currency exchange
- Porter
- Concierge
Hotel location
64 Palm Meadows Drive
4211
CARRARA
AUSTRALIA
- BRISBANE AIRPORT At 87km / 54 miles
- GOLD COAST AIRPORT At 27.36km / 17 miles
- Nerang Station At 7km / 4 miles
GPS : -28.029533, 153.377278
Our rooms
Mercure Gold Coast Resort's 292 guest rooms are fresh, contemporary and stylish. Guests can find a wide range of accommodation options at this superb resort, in each beautifully appointed and spacious room features an ensuite, a work desk, coffee and teamaking facilities, a TV with pay-per-view channels. Our resort features three story low-rise accommodation, accessible via stairs (no elevators). Should you require a ground floor room, please contact us in advance and we will do our best to accommodate.
Superior Garden view room with 1 kingsize bed
Modern in design, featuring tranquil views of the resort's manicured gardens beyond your private balcony or courtyard. Spacious and well-appointment rooms, with complimentary WiFi and 24 hour in-room dining available.
Superior Garden view room with 2 queen beds
Modern in design, featuring tranquil views of the resort's manicured gardens beyond your private balcony or courtyard. Spacious and well-appointment rooms, with complimentary WiFi and 24 hour in-room dining available.
Superior Pool view room with 1 kingsize bed
Take in the lively atmosphere and enjoy poolside views from your private balcony or courtyard. Spacious and well-appointment rooms, with complimentary WiFi and 24 hour in-room dining available.
Superior Pool view room with 2 queen beds
Take in the lively atmosphere and enjoy poolside views from your private balcony or courtyard. Spacious and well-appointment rooms, with complimentary WiFi and 24 hour in-room dining available.
Superior Golf view room with 1 kingsize bed
Whether you're about to hit the fairways, or relaxing after the day's activities, our Superior Golf View Rooms, with a private balcony or courtyard overlooking the beautiful Palm Meadows Golf Course, are the perfect spot to unwind.
Superior Golf view room with 2 queen beds
Whether you're about to hit the fairways, or relaxing after the day's activities, our Superior Golf View Rooms, with a private balcony or courtyard overlooking the beautiful Palm Meadows Golf Course, are the perfect spot to unwind.
Superior Spa Room with 1 kingsize bed
Take the opportunity to spoil yourself in one of our recently refurbished Spa Rooms, boasting garden or golf views and a sumptuous spa bath. Indulge with all-inclusive extras including WiFi, bathrobes and slippers.
Superior Spa Room with 2 queen bed
Take the opportunity to spoil yourself in one of our recently refurbished Spa Rooms, boasting garden or golf views and a sumptuous spa bath. Indulge with all-inclusive extras including WiFi, bathrobes and slippers.
Standard Room 1 King Bed
This beautifully appointed room features a king size bed, en suite bathroom and either views of the Oasis Pool or resort gardens.
Standard Room 2 Queen Beds
This beautifully appointed room features two queen beds, en-suite bathroom and either views of the Oasis Pool or resort gardens.
- 292 rooms
- 100% non-smoking hotel
- 4 rooms for people with reduced mobility
- 24 connecting rooms
- Baby bed
Our restaurants and bars
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Open every day from 6:30am until late, The Restaurant serves an extensive a la carte menu highlighting the freshest local produce available.
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The bar provides a range of light snacks and beverages all day.
Your meetings and events
Our meeting rooms
- Number of meeting rooms: 14
- Maximum size: 2,000 m²
- Maximum capacity: 600
- Maximum banquet capacity: 600
Dear Lynnelle, We very much appreciate your comments regarding your stay at the Mercure Gold Coast Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. One of our Duty Managers will be in touch with you today. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Farrington Operations Manager
Dear Lucille, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Corinne Farrington Operations Manager
Dear Barry, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Corinne Farrington Operations Manager
Dear Darren, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Corinne Farrington Operations Manager
Dear Tim, We very much appreciate your comments regarding your stay at the Mercure Gold Coast Resort. I am truly sorry that you did not feel that you received your Platinum Welcome Pack. I have looked back on our cameras and see that our staff member provided you with your loyalty drink voucher, and our records show that a welcome amenity went into your room as well. May I ask, so we can ensure that we get it right for your next visit, what was missing from your experience, As we would like to get to the bottom of where we may have missed a step. We value our Accor loyalty members, especially our platinum members. Please respond directly to this response if you would like to provide some details. Once again, Tim. Thank you again for sharing your experience, and we hope to see you again in the not to distant future. Sincerely, Corinne Farrington Operations Manager
Dear Megs, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Corinne Farrington Operations Manager
Dear Rachel, Thank you for taking the time to tell us about your experience at the Mercure Gold Coast Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that this problem was an exception to our normal practices, therefore a credit refund in the amount of $50.00 will be issued to your account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne Farrington Operations Manager
Dear Sarah, We very much appreciate your comments regarding your stay at the Mercure Gold Coast Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Farrington Operations Manager
Dear Clive, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Corinne Farrington Operations Manager
Dear Joanne B., Thank you for taking the time to tell us about your experience at the Mercure Gold Coast Resort. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the areas that you highlighted in need of improvement. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne Farrington Operations Manager
Dear Seok, We very much appreciate your comments regarding your stay at the Mercure Gold Coast Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Farrington Operations Manager
Dear Judy, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Corinne Farrington Operations Manager
Dear Janette, We very much appreciate your comments regarding your stay at the Mercure Gold Coast Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Farrington Operations Manager
Dear Julie, We very much appreciate your comments regarding your stay at the Mercure Gold Coast Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Farrington Operations Manager
Dear John and Ros, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Corinne Farrington Operations Manager
Dear Emma, We very much appreciate your comments regarding your stay at the Mercure Gold Coast Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Jacob. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Farrington Operations Manager
Dear Renee, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrew Cabel Assistant Manager
Dear Ken, Thank you for the great review of our hotel! We will have our maintenance team look at the air conditioning unit, thanks for letting us know. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Corinne Farrington Operations Manager
Dear Ann, We very much appreciate your comments regarding your stay at the Mercure Gold Coast Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Cabel Assistant Manager
Dear Peter, Thank you for taking the time to review our hotel I will pass your feedback in regards to the room upkeep to our Housekeeping team. We hope to see you again very soon. Sincerely, Andrew Cabel Assistant Manager
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate
