Mercure Gold Coast Resort

Mid-scale hotel for business trips or leisure

We look forward to seeing you at the resort, feel welcome to contact me: H9052-GM@accor.com or 0411 284 774.
Mr Tom Bloomfield, Hotel Manager

Located 30 minutes from the Gold Coast Airport and just minutes away from the beautiful Gold Coast beaches, Surfers Paradise, Currumbin Sanctuary, Robina Town Centre, Cbus Stadium and Metricon Stadium, Mercure Gold Coast Resort is perfectly positioned for your business or pleasure trip. Enjoy a wide array of exceptional amenities at the Mercure Gold Coast Resort, including spacious rooms, swimming pools, conference facilities and five championship golf courses.

Some of the many facilities include two floodlit tennis courts, day spa, fully equipped fitness centre, spa and sauna, restaurant and bar, laundry facilities, WiFi access, 24hr reception and in-room dining.

Hotel extras

Relaxing resort set amongst lush tropical gardens
Family friendly with free parking
MINDFUL MEETINGS conferences and events
MyGlass beverage packages available for members of Le Club AccorHotels
Treat the kids to all-inclusive meals and activities with MyKids by Le Club AccorHotels

This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Services and practical information

Paying

Online check-in
WIFI/Internet Access
Parking
Accessibility for people with reduced mobility
Babysitting on request
100% non-smoking hotel
Air conditioned
Reception open 24 hours a day
Early check-in/Late check-out
Dry cleaning / Ironing
Currency exchange
Porter
Concierge

Leisure and activities

Swimming pool
Fitness centre
Well-being
Babysitting on request
Golf (Nearby)
Tennis (Nearby)

Catering

Breakfast
1 restaurant(s)
1 bar(s)
Room service
Snack & beverage machine

Business services

14 meeting room(s)
Web Corner on a Mac

See all services

Hotel location

See on a map

Mercure Gold Coast Resort

64 Palm Meadows Drive
4211
CARRARA
AUSTRALIA

Tel: (+61)7/55557700

Fax: (+61)7/55557701

Contact email

Check-in from 14h00

Check out up to 10h00

Access and transport

BRISBANE AIRPORT At 87km / 54 miles
GOLD COAST AIRPORT At 27.36km / 17 miles
Nerang Station At 7km / 4 miles

GPS : -28.029533, 153.377278

Our rooms

Mercure Gold Coast Resort's 292 guest rooms are fresh, contemporary and stylish. Guests can find a wide range of accommodation options at this superb resort, in each beautifully appointed and spacious room features an ensuite, a work desk, coffee and teamaking facilities, a TV with pay-per-view channels. Our resort features three story low-rise accommodation, accessible via stairs (no elevators). Should you require a ground floor room, please contact us in advance and we will do our best to accommodate.

6 photos

Superior Garden view room with 1 kingsize bed

Modern in design, featuring tranquil views of the resort's manicured gardens beyond your private balcony or courtyard. Spacious and well-appointment rooms, with complimentary WiFi and 24 hour in-room dining available.

Superior Garden view room with 2 queen beds

Superior Pool view room with 1 kingsize bed

Take in the lively atmosphere and enjoy poolside views from your private balcony or courtyard. Spacious and well-appointment rooms, with complimentary WiFi and 24 hour in-room dining available.

Superior Pool view room with 2 queen beds

Take in the lively atmosphere and enjoy poolside views from your private balcony or courtyard. Spacious and well-appointment rooms, with complimentary WiFi and 24 hour in-room dining available.

Superior Golf view room with 1 kingsize bed

Whether you're about to hit the fairways, or relaxing after the day's activities, our Superior Golf View Rooms, with a private balcony or courtyard overlooking the beautiful Palm Meadows Golf Course, are the perfect spot to unwind.

Superior Golf view room with 2 queen beds

Superior Spa Room with 1 kingsize bed

Take the opportunity to spoil yourself in one of our recently refurbished Spa Rooms, boasting garden or golf views and a sumptuous spa bath. Indulge with all-inclusive extras including WiFi, bathrobes and slippers.

Superior Spa Room with 2 queen bed

Standard Room 1 King Bed

This beautifully appointed room features a king size bed, en suite bathroom and either views of the Oasis Pool or resort gardens.

Standard Room 2 Queen Beds

This beautifully appointed room features two queen beds, en-suite bathroom and either views of the Oasis Pool or resort gardens.

292 rooms
100% non-smoking hotel
4 rooms for people with reduced mobility
24 connecting rooms
Baby bed

- 220/240 V AC
- Air conditioning
- Automatic air control
- Safe deposit box in room
- TV with on-screen billing info
- Telephone
- Radio in room
- Opening windows
- WIFI in your room
- Work desk in all rooms
- Manual temperature control
- Bouquet TV Canal+ and Canalsat
- Baby bed
- Pay per view channel(s)
- Iron in room
- RJ 45 outlet
- Coffee/tea making facilities
- Shower
- Bathtub
- Hair dryer in bathroom
- Keycard-operated door locks
- Audible smoke alarms in rooms
- Security peephole
- Smoke alarm in room
- Emergency info in rooms
- Voicemail
- Alarm clock
- Automatic wake up call

Our rooms fittings

Our accomodations

Mercure Gold Coast Resort's 292 guest rooms are fresh, contemporary and stylish. Guests can find a wide range of accommodation options at this superb resort, in each beautifully appointed and spacious room features an ensuite, a work desk, coffee and tea making facilities, a TV with pay-per-view channels. Our resort features three story low-rise accommodation, accessible via stairs (no elevators). Should you require a ground floor room, please contact us in advance and we will do our best to accommodate.

photos

Standard Room 2 Queen Beds

x4
From 36m²

Golf view, Garden side *

* Depending on the hotel's availabilities

High speed internet
Coffee/tea making facilities
Business Desk
Iron

Standard Room 1 King Bed

x2
From 36m²

Golf view, Garden side *

* Depending on the hotel's availabilities

High speed internet
Coffee/tea making facilities
Business Desk
Iron

Superior Spa Room with 2 queen bed

x4
From 36m²

Garden side, Patio *

* Depending on the hotel's availabilities

High speed internet
Coffee/tea making facilities
Business Desk
Iron

Superior Pool view room with 2 queen beds

x4
From 36m²

Pool side *

* Depending on the hotel's availabilities

High speed internet
Coffee/tea making facilities
Business Desk
Iron

Superior Golf view room with 1 kingsize bed

x2
From 36m²

Golf view *

* Depending on the hotel's availabilities

High speed internet
Coffee/tea making facilities
Business Desk
Iron

Superior Golf view room with 2 queen beds

x4
From 36m²

Golf view *

* Depending on the hotel's availabilities

High speed internet
Coffee/tea making facilities
Business Desk
Iron

Superior Spa Room with 1 kingsize bed

x2
From 36m²

Patio, Garden side *

* Depending on the hotel's availabilities

High speed internet
Coffee/tea making facilities
Business Desk
Iron

Superior Garden view room with 1 kingsize bed

x2
From 36m²

Garden side *

* Depending on the hotel's availabilities

High speed internet
Coffee/tea making facilities
Business Desk
Iron

Superior Garden view room with 2 queen beds

x4
From 36m²

Garden side *

* Depending on the hotel's availabilities

High speed internet
Coffee/tea making facilities
Business Desk
Iron

Superior Pool view room with 1 kingsize bed

x2
From 36m²

Pool side *

* Depending on the hotel's availabilities

High speed internet
Coffee/tea making facilities
Business Desk
Iron

Our restaurants and bars

THE RESTAURANTType of cuisine: International

Lunch

06:30 - 21:30

Dinner

06:30 - 21:30

THE RESTAURANTType of cuisine: International

Open every day from 6:30am until late, The Restaurant serves an extensive a la carte menu highlighting the freshest local produce available.

Find out more and book

THE BAR

Photo non contractuelle / Strictly non binding

Midday

Evening

THE BAR

The bar provides a range of light snacks and beverages all day.

See all our restaurants and bars

Your meetings and events

Our meeting rooms

Number of meeting rooms: 14
Maximum size: 2,000 m²
Maximum capacity: 600
Maximum banquet capacity: 600

Find out more

4.3/5 AccorHotels Rating 10,913 reviews

Our guest reviews for Mercure Gold Coast Resort

100% genuine reviews from our guests

Find out more

4.0/5 TripAdvisor Rating 1,439 reviews

Kimberley C. Families - 16/01/2019 AccorHotels certified review

« Perfect location for a family get away. »

The stay was in the perfect location, away from the main city but close enough to jump straight on the highway. Facilities are great and breakfast facilities were amazing. We will be staying again.

Our hotel has responded to the review

Dear Kimberly, Thank you for your review. We appreciate you taking the time to leave us some feedback from your recent stay with us at Mercure Gold Coast Resort. We are thrilled to see you had such an exceptional time with us. We hope we get the chance to welcome you back again soon. Warm regards, Ben Carroll Assistant Manager

Leon Business - 16/01/2019 AccorHotels certified review

« Wonderful stay »

Only a one night stay but enjoyed the pools and room a lot. Quick check-in and friendly staff

Our hotel has responded to the review

Dear Leon, Thank you for your review. We appreciate you taking the time to leave us some feedback from your recent experience with us. We are glad you had a wonderful stay and enjoyed your time with us. In regards to your comments about the microwave & pool towels. Our friendly concierge team are well stocked with pool towels or alternatively, we can get our house keeping or concierge team to deliver additional towels at any time. Unfortunately, due to fire regulations we are unable to provide microwaves in our rooms. Once again, Thank you for your review. We hope to welcome you back soon. Warm regards, Ben Carroll Assistant Manager

Kevin Couples - 16/01/2019 AccorHotels certified review

« Very clean and tidy, staff and restaurant staff serving above and beyond »

We are pleased with our stay this time, room was a pleasant unwind after hours of driving.

Our hotel has responded to the review

Dear Kevin, Thank you for your review! We appreciate you taking the time to leave us such great feedback. We hope to welcome you back soon. Ben Carroll Assistant Manager

Anonymous Families - 16/01/2019 AccorHotels certified review

« Sufficient, but frustrating and disappointing »

The room was clean and the house keeper Debra was great. She was friendly, helpful, and very knowledgeable about things to do in the area. Checkin was made difficult as information given to me by reservation did not carry through to the front desk. Althiugh i specifically asked about booking in for breakfast and about the price, i was told o didnt have to as i could just show up in the morning. When my wife 2 hildren and my self showed up for breakfast, the staff were surprised that we had not booked, and then kver charged us as the ages of the children were not noted. The billing era was corrected upon check out, with my wife being told that we would have gotten a better price if we had booked breakfast upon check in. There seems to be poor communication between the reservations team, front of house reception, and the staff on the floor. The buffet breakfast was reasonable. Fairly well stocked and maintained by a chef. Seating was an issue, but with problems about reservations, this is hardly a surprise. The room was tidy and clean. The pInt on the ceiling about the shower is flaking. The room has been reconfigured to have 2 queen beds. This means the powerpoints are covered up, and the light switch near the headboard is exposed and turns on when sleeping as the pillows push against the switch. When an extension lead was requested, it seemed as though it was a strange request until i explained why i needed it. Approximately 50min later it was delivered. Parking is tight but understandable, the illuminated EXIT signs were also not working in the underground parking area. Bins were generally filling up fast and were full more often than not. The digital compendium needs improvement. Some infofmation was vague, other missing. Perhaps adding the full restaurant menu would save people having to walk to the restaurant to see what is offered. Concierge was always friendly and helpful. The resort generally is in good presentation anx its location is advantageous as well. I believe there needs to be improvement in the communication between departments and more attention given to the small details. The 1 percenters.

Anonymous Families - 16/01/2019 AccorHotels certified review

« Great. »

Great.

Our hotel has responded to the review

Dear Alysha, Thank you for your review. We are pleased to see you had an enjoyable experience with us. We hope to welcome you back for a future stay. Warm regards, Ben Carroll Assistant Manager

Ross Families - 16/01/2019 AccorHotels certified review

« Excellent »

Thoroughly enjoyed our quick stay. Staff were exceptional, nothing was too much trouble. Everyone super courteous, friendly and went out of their way to assist us. We will be back.

Our hotel has responded to the review

Dear Ross, Thank you for your review. We appreciate you taking the time to leave us some feedback from your recent experience with us at Mercure Gold Coast Resort. We are very pleased to see you had an enjoyable experience with us. We hope to welcome you back soon. Warm regards, Ben Carroll Assistant Manager

Mrs M. M. Couples - 16/01/2019 AccorHotels certified review

« Mrs Margaret M. »

The staff are always friendly, Knowledgeable & helpful. Nothing is too hard or a problem. The gardens are wonderful and peaceful to walk around.

Our hotel has responded to the review

Dear Margaret, Thank you for your fantastic review. We appreciate your kind words and we can't wait to have the chance to welcome you back soon. Warm regards, Ben Carroll Assistant Manager

Natalie H. Families - 16/01/2019 AccorHotels certified review

« The service exceeded my expectations, and the facilities met my expectationst »

The service is of high quality, the staff enjoy themselves and they are willing to assist. Only small improvement, the fridge was not switched on so my water bottles did not cool down on a very warm day. I was competing at the triathlon on Sunday and I would have liked slightly frozen water bottle for the event. This did not detract from the excellent service. I also understand that at very short notice I was given a room upgrade, so I understand that this is probably why the fridge was not switched on ready for our arrival.

Our hotel has responded to the review

Dear Natalie, Thank you for your review. It is very much appreciated you have taken the time to leave us some insight into your recent experience with us. Whilst i am very pleased to see you had an enjoyable experience with us, I do apologize about your fridge not working. I have since forwarded your feedback to our engineering team, to inspect the fridge. It should have been switched on prior to arrival, Which it may have been. However it very well could have had an issue with the fridge as well. Once again, Natalie. Thank you for your review. We hope to welcome you back soon. Warm regards, Ben Carroll Assistant Manager

Su Families - 16/01/2019 AccorHotels certified review

« Clean and accessible hotel »

Great hotel if staying with kids

Our hotel has responded to the review

Dear Susan, Thank you for your great review! We appreciate you taking the time to leave us some feedback. We hope to welcome you back soon. Warm regards, Ben Carroll Assistant Manager

Amy Families - 15/01/2019 AccorHotels certified review

We had a wonderful time staying there over the weekend. The grounds were kept beautifully and the staff were very friendly. The only thing I could negatively comment on was the price to rent a movie ($15.95 is s bit excessive in my opinion) but other than that we loved our stay. We will be back!

Our hotel has responded to the review

Dear Amy, Thank you for your review. We appreciate you taking the time to leave us some feedback from your recent experience with us at Mercure Gold Coast Resort. We are elated to see you had a positive experience with us. However, In regards to your comments about the movies. We are currently reviewing our in house movie system, with a possible switch/update to a different service sometime in 2019. Once again, Thank you for your review. We hope to welcome you back soon. Warm regards, Ben Carroll Assistant Manager.

Matt Business - 15/01/2019 AccorHotels certified review

« service excellent, facilities fantastic »

2 nights overlooking the 18th green, the room was amazing

Our hotel has responded to the review

Dear Matt, Thank you for your review. As a return guest, I am elated to see you had an enjoyable experience with us. Very pleased to see you enjoyed the room and we were able to impress you. Thanks again for accepting my offer of returning, Lets hope we get the chance to welcome you back for another return stay. Warm regards, Ben Carroll Assistant Manager

Marilyn W. Couples - 15/01/2019 AccorHotels certified review

« Good location »

For $160 a night I would expect a stocked bar fridge. The fridge wasn't even on. Also breakfast should also be included. But overall we had a good stay. Having to pay for a movie is a bit unfair.

Em Families - 15/01/2019 AccorHotels certified review

« Good location of resort, good pool, the rest ok »

The location worked well, which is why I picked this place. The swimming pool was excellent for us as we have young children. The staff weren't great, the rooms which were meant to be interconnecting weren't really which was quite frustrating. I certainly wouldn't have thought it was a 4 star resort.

Mrs M. Couples - 15/01/2019 AccorHotels certified review

« Fantastic. »

Great location, room, food and pool area. Parking was free.

Our hotel has responded to the review

Dear Kaye, Thank you for your fantastic review. We hope to welcome you back in the future. Warm regards, Corinne Farrington Operations Manager

Craig K. Families - 15/01/2019 AccorHotels certified review

« Very satisfied with the entire experience »

We arrived early so Joshua or Justin found a room for us in a short time. During our stay Lea, who made up our room delighted the kids with towel animals and notes wishing us a pleasant stay. Very impressed. The grounds were well presented and all the staff extremely helpful and hospitable.

Our hotel has responded to the review

Dear Craig, Thank you for your great review. As an Accor Plus Gold Member, Your feedback is very important to us. I will ensure your kind words are forwarded to Jakob, One of our Guest Service Agents, Who assisted with your check in. Once again, Craig. Thank you for your review. We hope to welcome you back soon. Warm regards, Corinne Farrington Operations Manager

Happytraveller Families - 15/01/2019 AccorHotels certified review

« Family Fun »

Loved staying at Mercure Gold Coast. My husband, 2 young kids and I liked the location, clean room and yummy room service for our recent overnight stay. Quality family time, kids loved the pools too. Thank you for great experience & treasured memories!

Our hotel has responded to the review

Dear HappyTraveller, Thank you for your review. We appreciate you taking the time to leave us such great feedback. Lets hope we get the chance to welcome you back on a return stay! Warm regards, Ben Carroll Assistant Manager

Anonymous Families - 15/01/2019 AccorHotels certified review

« It was ok »

The room was nice. Bed was uncomfortable but that is personal preference I guess. Facing a path... it was quite noisy

Chris E. Families - 15/01/2019 AccorHotels certified review

« Pleasant and suitable, if not a bit taxing at times »

Staying at the Mecurre Gold Coast was pleasant. The rooms were well appointed, met our needs and the location of the hotel was good that it was within Driving distance of what we wanted to see, do and places to eat.

Anonymous Friends - 14/01/2019 AccorHotels certified review

« Concierge and checkin staff were fantastic, accommodation was great - Bar Staff was less to be desired »

We had booked for a friends birthday with a day at the races and back to the Resort to finish off her birthday celebrations. We started with drinks in the lounge area. Some bar staff were fine (happy and obliging) and one in particular, was not happy to say the least. We ended up just ordering our meal from the Bar Menu as we could not be accommodated in the Restaurant. Did not stay for breakfast.

Anonymous Business - 14/01/2019 AccorHotels certified review

« Room, restaurant and facilities were top class. »

As it was a business trip the hotel provided all the requirements necessary to carry out work and unwind when the opportunity presented.

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Mercure Gold Coast Resort