Mercure Gold Coast Resort

Customer review rating (ALL Rating) 4.3/5 4,062 reviews

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Mercure Gold Coast Resort - Image 1
Mercure Gold Coast Resort - Image 2
Mercure Gold Coast Resort - Image 3
Mercure Gold Coast Resort - Image 4
64 Palm Meadows Drive, CARRARA, 4211 CARRARA, Australia

Description

Hotel extras

  • Relaxing resort set amongst lush tropical gardens

  • Family friendly with free parking

  • Conferences and events

Our accommodation(s)

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Hotel location

Mercure Gold Coast Resort

64 Palm Meadows Drive, CARRARA
4211 CARRARA
Australia

GPS:-28.029533, 153.377278

Telephone
Fax +61 7 5555 7701

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,062 reviews

TripAdvisor Rating  4.0/5  1,740 reviews

17 night stay in April

Customer review rating 5.0/5

James Couples - Confirmed reviews ALL

We had a really good stay. Breakfast is the highlight, however all facilities are excellent. The pool, gym, bar, guest room, fast internet, guest laundry are complemented by friendly and helpful staff. You have a great team!

Dear James, Thank you for choosing Mercure Gold Coast Resort for your 17-night stay in April. We are delighted to hear that you enjoyed our breakfast and found our facilities excellent. Your kind words about our pool, gym, bar, guest room, fast internet, and guest laundry mean a lot to us. Thank you for sharing your feedback with us again. We look forward to welcoming you back soon! Yuta Assistant Manager - Front Office

Extremely great staff & food

Customer review rating 4.0/5

Julie Friends - Confirmed reviews ALL

Great stay but the bed was a shocker. Very soft & lumpy

Dear Julie C., We very much appreciate your comments regarding your stay at the Mercure Gold Coast Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. We apologize for the inconvenience regarding the bed. Your feedback is valuable to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yuta Assistant Manager - Front Office

disappointing

Customer review rating 1.5/5

Yvette S. Business - Confirmed reviews ALL

I was down there for work and had no phone service or internet service.

Good Stay

Customer review rating 3.5/5

Toni-marer Friends - Confirmed reviews ALL

Short and sweet

Dear Toni-Marer, Thank you for choosing Mercure Gold Coast Resort. We appreciate your feedback and are glad to hear you had a good stay. Your concise review is valued. Looking forward to welcoming you back soon. Warm regards, Yuta Assistant Manager - Front Office

comfortable

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Good

Dear Kathleen G., Thank you for your feedback. We are delighted to hear that you found your stay comfortable. Your satisfaction is our priority. In regards to food options at our resort, we regrettably apologize that we fell short of your expectation, Your feedback is very important to us so it will follow up to our senior leader team to consider this matter. Thank you for sharing your feedback again. We are looking forward to welcoming you back soon. Yuta Assistant Manager - Front Office

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Other web-users rate our hotel

  • 769 reviews 8.1/10 Location
  • 2,311 reviews 6.3/10 Room
  • 2,124 reviews 8.4/10 Service
  • 48 reviews 4.7/10 WiFi
  • 984 reviews 4.9/10 Cleanliness
  • 966 reviews 7.3/10 Food
  • 573 reviews 7.7/10 Breakfast
  • 207 reviews 7.4/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.