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Mercure Gold Coast Resort 4 stars

TripAdvisor rating 4.0/5 1,526 reviews
Mercure Gold Coast Resort
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+ 25 Services
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  • I cannot take advantage of the Members' rate

Hotel extras

  • Relaxing resort set amongst lush tropical gardens

  • Family friendly with free parking

  • MINDFUL MEETINGS conferences and events

  • MyGlass beverage packages available for members of Le Club AccorHotels

  • Treat the kids to all-inclusive meals and activities with MyKids by Le Club AccorHotels

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Tennis
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Self-service catering
Business services
  • 14 meeting room(s)
  • Web Corner on a Mac

Hotel location

Mercure Gold Coast Resort

64 Palm Meadows Drive
4211
carrara
australia

Tel: +61755557700

Fax: (+61)7/55557701

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    BRISBANE AIRPORT At 87km / 54 miles

  • By plane

    GOLD COAST AIRPORT At 27.36km / 17 miles

  • By train

    Nerang Station At 7km / 4 miles

GPS :-28.029533, 153.377278

Our accommodations

Mercure Gold Coast Resort's 292 guest rooms are fresh, contemporary and stylish. Guests can find a wide range of accommodation options at this superb resort, in each beautifully appointed and spacious room features an ensuite, a work desk, coffee and tea making facilities, a TV with pay-per-view channels. Our resort features three story low-rise accommodation, accessible via stairs (no elevators). Should you require a ground floor room, please contact us in advance and we will do our best to accommodate.

Superior Garden view room with 1 kingsize bed

  • Max. number of persons: 2
  • Area: From 36m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathroom products

Superior Garden view room with 2 queen beds

  • Max. number of persons: 4
  • Area: From 36m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathroom products

Superior Pool view room with 1 kingsize bed

  • Max. number of persons: 2
  • Area: From 36m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathroom products

Superior Pool view room with 2 queen beds

  • Max. number of persons: 4
  • Area: From 36m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathroom products

Superior Golf view room with 1 kingsize bed

  • Max. number of persons: 2
  • Area: From 36m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathroom products

Superior Golf view room with 2 queen beds

  • Max. number of persons: 4
  • Area: From 36m²
  • Bathroom products

Superior Spa Room with 1 kingsize bed

  • Max. number of persons: 2
  • Area: From 36m²
  • Bathroom products

Superior Spa Room with 2 queen bed

  • Max. number of persons: 4
  • Area: From 36m²
  • Bathroom products

Standard Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 36m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathroom products

Standard Room 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 36m²
  • Bathroom products

Our restaurants and bars

THE RESTAURANT

Type of cuisine: International

Open every day from 6:30am until late, The Restaurant serves an extensive a-la-carte menu highlighting the freshest local produce available.

Lunch

06:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BAR

Photo non contractuelle / Strictly non binding

The bar provides a range of light snacks and beverages all day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 2,000 m²

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 600 people

Find out more

Our guest reviews for
Mercure Gold Coast Resort

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

12,766 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,526 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Nice area very peaceful

TripAdvisor rating 4.0/5

Dianne W Business - 13/09/2019 TripAdvisor review

Very nice place to stay I will certainly go back. Only downfall was bathroom very outdated food was beautiful young waiter was very impressive room very quiet bed comfortable receptionist very helpful

Nice hotel, great beds, breakfast and food.

TripAdvisor rating 4.0/5

mike300097 Family - 13/09/2019 TripAdvisor review

We stayed at this hotel because of location and were pleasantly surprised at how much we enjoyed our stay. Buffet breakfast and coffee was good. Room service was also good especially the traditional italian pizza. We had a superior pool view room with two queen beds which was adequate in size. The room was clean with a nice view over the pool. The best thing though was how amazingly comfortable the beds were; we had the best nights sleep out of any hotel we've ever stayed in (and we've stayed in many 5 star hotels in Australia and overseas). The staff were friendly and helpful and pleasant to deal with. Overall our stay was very enjoyable.

m. m.

Customer review rating 4.4/5

M M. Couples - 10/09/2019 AccorHotels review

short but pleasant.

Excellent

Customer review rating 4.4/5

Valentin Families - 10/09/2019 AccorHotels review

Thank you for the great hospitality!

great experience

Customer review rating 4.4/5

Scott Families - 10/09/2019 AccorHotels review

Fantastic service, great staff who were all very helpful. They even held the kitchen open for our group that returned late from an event.

Relaxing excellent accomation

Customer review rating 4.4/5

Lois N. Couples - 10/09/2019 AccorHotels review

Setting was so relaxing only down side was the car park was so far away from room room was excellent

Reasonable

Customer review rating 4.4/5

Ht Solo - 09/09/2019 AccorHotels review

Check in was a breeze, room was nice. The only downsides were that the bathroom area had stains and that if you lived on the 3rd levels, there's no lift. Good luck carrying your luggage up.

good

Customer review rating 4.4/5

Anonymous Business - 09/09/2019 AccorHotels review

good

Great facility

Customer review rating 4.4/5

Anonymous Families - 09/09/2019 AccorHotels review

Clean apartment

Excellent despite the fact that our booking was lost.

Customer review rating 4.4/5

Carol W. Families - 09/09/2019 AccorHotels review

Lovely staff. Lovely room. Great breakfast.

Very nice and relaxing

Customer review rating 4.4/5

Rob L. Couples - 09/09/2019 AccorHotels review

Your staff are very friendly and welcoming and they create a very relaxing atmosphere thank you

Great value for money

Customer review rating 4.4/5

Danika Couples - 09/09/2019 AccorHotels review

Lovely clean rooms with large comfortable bed. Amazing breakfast selection and the dinner in the hotel's restaurant was also really delicious. Very warm and welcoming staff at reception. Would definitely stay again.

Hotel was very clean and spacious and quiet

Customer review rating 4.4/5

David G. Business - 08/09/2019 AccorHotels review

Hotel grounds were inviting and relaxing. Buffet breakfast was of a high standard, and was allowed to attend a little earlier, due to work commitments.

Very comfortable and relaxing

Customer review rating 4.4/5

Judith M. Friends - 08/09/2019 AccorHotels review

Pleasant staff, nice surroundings, centrally located. Venue is becoming dated but represents value. Car parking relative to proximity to room can be a slight concern as is carting luggage from car park to top level rooms. Have seen some elderly struggling a bit at times. Generally quiet environment equaling a resort complex

A great place with great people

Customer review rating 4.4/5

Alan G. H. Couples - 08/09/2019 AccorHotels review

We needed to stay near the hospital and fomr arrival to departure the stay was just so good. Check-in was painless, Jonathan went to great lengths to make sure things went smoothly. As we had booked directly,we had been upgraded to golf course view. My wife is in a lot pain and it was much appreciated. We dined in room and the food was excellent and a good serving. The use o the gold buggy to help minimise foot travel for my wife was excellent and so we re-booked for 2 nights this coming week. Again, all the staff could not do any better .

Will stay here every time

Customer review rating 4.4/5

Tony Families - 08/09/2019 AccorHotels review

We were travelling with a 5 month baby. Upon arrival we were swiftly checked in, even offered a room on the ground floor near parking because of our baby. The room was very clean and well presented. Breakfast was fantastic and had a range of selections. Staff were super helpful and prompt. The heated pool was amazing especially in the afternoon/evening when the sun went down. Would recommend to anyone especially families. The staff were very helpful. Loved the laundry facilities onsite too as we had a lot of washing with a young baby. Location was good, about a 10 min drive to most places around Gold Coast.

Friendly and helpful staff made the stay extra special.

Customer review rating 4.4/5

Lyn Couples - 08/09/2019 AccorHotels review

As our booking was done in two stages because of Accor free night it appears we would have had to change rooms. To avoid having to move we were given an upgrade which was a pleasant surprise. One particular staff member in the dining room remembered our names and was extremely helpful making sure we had a table each night even when the restaurant was packed. After meeting one of the cleaning staff we found our room had little extra touches - eg towel swan on the bed and a bottle of water with a note. Gosh we were spoilt! The room was good too!

Stay at Mercure Carrara

Customer review rating 4.4/5

Tony R. Business - 07/09/2019 AccorHotels review

All good, great value.

Housekeeping went over and above. I got a lovely message one day and then a towel animal the next. Loved it!

Customer review rating 4.4/5

Kelli R. Business - 06/09/2019 AccorHotels review

Good venue, location, safety, noise levels etc. A little dated but very clean and well maintained

Dear Kellie, Thank you for your fantastic feedback. We very much appreciate your kind words and look forward to welcoming you back soon. Warm regards, Ben Carroll Assistant Manager

Relaxing, enjoyable and comfortable.

Customer review rating 4.4/5

Stephen P. Friends - 06/09/2019 AccorHotels review

A great environment to relax but close enough to a variety of locations to visit.

Dear Stephen, Thank you for your review. We very much appreciate you taking the time to leave us some feedback from your recent stay with us. We look forward to welcoming you back soon. Regards, Ben Carroll Assistant Manager
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