Hotel - Mercure Gold Coast Resort
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Mercure Hotel

Mercure Gold Coast Resort

Palm Meadows Drive 
4211  CARRARA
AUSTRALIA

1,198 reviews
TripAdvisor Rating Based on 1,198 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis
    • Outdoor tennis court
    • Tennis (Paying)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Recently renovated, Mercure Gold Coast Resort's 280 guest rooms are fresh, contemporary and stylish. Guests looking for Gold Coast hotels can find a wide range of accommodation options at this superb hotel, with Privilege Rooms, Superior Spa Rooms and Suites available. Beautifully appointed and spacious, each guest room features an ensuite, a work desk, coffee and tea making facilities, a TV with pay-per-view channels, and a balcony, patio or courtyard with views over the gardens, golf course or pool.

  • 292 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Pay per view channel(s)
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 7,242 reviews

Our guest reviews for Mercure Gold Coast Resort

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,198 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Business - 22/09/2017
« Great value for money »

Second time we have stayed here. The resort rooms are old but have some refurbishments and are very comfortable. Excellent value for money and very comfortable nights sleep in a king bed. large bathrooms verandah on bottom floors. Dinner was excellent. we would definately stay again

AccorHotels certified review
Peter B. Families - 21/09/2017
« Peter B »

Reception greeting was quick and efficient, Well appointed rooms- nice to have additional chaise lounge to relax in. Restaurant staff friendly and accommodating. Enjoyed our stay- would recommend to our family and friends

AccorHotels certified review
Anonymous Friends - 21/09/2017
« Pleasant enough. »

We enjoyed our time, but would've liked more kid friendly activities for the kids - 9&11.

AccorHotels certified review
Jasbeer Business - 21/09/2017
« Overall good experience »

Nice room and clean. Pool was nice and clean too . Well maintained . First time staying at the Mercure I will recommend it to friends. The price was good . Only improvement is the food at the restaurant.

AccorHotels certified review
Janelle M. Families - 21/09/2017
« The best in years. »

We did a bridal party and honeymoon for my daughter. The staff were beautiful, helpful and very understandable. They cleaned our daughters room in the middle of the day when we left for the wedding. When not even asked. Food was so good. So clean. Best beds. Perfect hotel. Thanks so much.

AccorHotels certified review
Allyce Couples - 21/09/2017
« Beautiful hotel and friendly staff »

Great stay the rooms were clean and looked great. The only downside was 3 flights of stairs with heavy luggage.

AccorHotels certified review
Warren S. Business - 21/09/2017
« a workout »

as you had a few functions on we were not allowed access to our block from reception via the pool which meant we had to walk all around the hotel up through the loading area past the smelly garbage bins and back to get back to the restaurant for dinner, I was not told there was no lift access to my third floor room so I had to carry my heavy bag up flights of stairs , yes I could have walk all the way back to reception to ask for a porter,

AccorHotels certified review
1948 Couples - 20/09/2017
« Very good »

Room was clean. No ventilation in bathroom and a small step from bathroom to main room was a danger as I nearly tripped a few times

AccorHotels certified review
Lena B. Couples - 20/09/2017
« mrs lena b. »

excellent - in all respects but need vehicle

AccorHotels certified review
Chrissie Couples - 19/09/2017
« Totally disappointed! »

On arrival male receptionist was great. (he too unfortunately disappoints later on)., from there on in very disappointing. At night the two rooms beside us had bridesmaids for a wedding and they were up till 2am laughing, banging doors and running between rooms. Then we had x2 free drinks and woman on bar ignored us and spoke gruffly to young male staff member then she finally served us with attitude. On looking at my bank account instead of $100 security being held Mercure has debited me over $220 which apparently on calling is an accommodation charge! We had paid before arriving at hotel!!

AccorHotels certified review
Anonymous Couples - 19/09/2017

Really too short for a reliable survey. It is a pity guests have so little room to roam with so much space around the hotel Staff friendly and helpful Room nice and big and enjoyed the outlook

AccorHotels certified review
Trixie Friends - 19/09/2017
« Trixie »

Our stay was very pleasant and the staff were very friendly and helpful and ready to assist if needed.

AccorHotels certified review
Christine D. Families - 19/09/2017
« Mrs Christine d. »

Stayed for a wedding staff were great ,

AccorHotels certified review
Linda Couples - 19/09/2017
« Very nice place to stay »

Pleasant place to be..

AccorHotels certified review
Louise Families - 19/09/2017
« Appalling service »

See my ensil

AccorHotels certified review
Trevor F. Couples - 19/09/2017
« Excellent professional courtesy »

Really enjoyed the experience

AccorHotels certified review
Wayne F. Couples - 19/09/2017
« a lovely stay »

The stay was so easy. The resort is easy to get to and from. plenty of parking. The room was great and very comfortable. Room service was excellent

AccorHotels certified review
Anonymous Business - 19/09/2017
« Enjoyable place for a conference »

Quite nice. Lift to 3rd floor would be nice with luggage.

AccorHotels certified review
Jonathan Families - 19/09/2017
« Great views, great staff, great facilities. »

Overall, extremely satisfied. The room that we stayed in had water views. The room was spacious and clean although the bathroom area was slightly run down but was overall clean. Lighting in the room was a slight issue as the room was largely illuminated through the bedside lights, which causes the room to be quite dim and dark at times. There didn't appear to be any main lighting in the room.

AccorHotels certified review
Abe/paege S. Families - 18/09/2017
« Good location, mostly good facilities, friendly staff, great breakfast »

Very good, pleasant and helpful staff, clean and comfortable. The only down side was the shower/bathroom. The switching from the bath tap to shower tap system was temperamental and annoying, even the bloke who come to help us with it had a few goes at it before it worked! No hot water the 3 times someone tried to shower, and no fan in the bathroom. Not deal breakers by any means, but it did make the bathroom feel very old, and was a little annoying.

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