Hotel - Sofitel Wellington
Sofitel Hotel Sofitel Hotel

Sofitel Wellington Hotel

Our hotels AccorHotels
4.5/5 263 reviews
All hotels in Wellington
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 242.00 NZD Non member rate
From 242.00 NZD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Rooms at the newest boutique luxury Sofitel Wellington are lavishly decorated with exclusive designer finishes and offer either garden or city views. Each room features a Sofitel MyBed, French amenities, personal espresso machine and Smart TV.

  • 129 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • WiFi in your room
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 1,918 reviews

Our guest reviews for Sofitel Wellington

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 263 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Couples - 15/04/2018
« Good but not perfect. »

The room was great but I felt the staff were not completely competent. My first letdown was going to checkin at 1pm and being told no room was ready. I was however told I would receive a text when the room was ready and that should be before 2pm. Returing after waiting round with no text at 2:45 I was told the room was infact ready although I had not been notified. The next letdown and worry was querying the included breakfast in my rate. The receptionist transposed the room number when entering it and ended up providing me information on another rooms rate by confirming the length of stay and the amount they were paying for their room leaving me worried about my own privacy of information. Finally when checking out someone had charged some drinks to our room from the bar, which was removed from our tab but we were told we would be emailed if they investigated and decided we did make the purchase. Not the best feeling. Overall the facilities of the hotel were great and we were very halpy with our room and the restaurant the only letdown was little mistake made my staff.

AccorHotels certified review
Trudy Solo - 14/04/2018
« Fine »

It was nice, the hotel restaurant was amazing. Room was smal and bed was too soft.

AccorHotels certified review
Adam N. Couples - 14/04/2018
« clean, fast check in, helpful staff and a nice quiet room »

great stay, nice and cosy. Came after a long tiresome week and managed to sleep comfortably and the room was quiet and the shower was amazing

AccorHotels certified review
Rebecca N. Friends - 14/04/2018
« Disappointed regarding the overall cleanliness and service »

We were disappointed about the overall service and cleanliness. We had to ask for the linen to be cleaned after 2 days after noticing the linen when the beds were made were swapped and used on the wrong bed. This should not happen in 5 star accommodation. We were also disappointed when opening one of the bedside drawers there was rubbish from the previous guest and we had to contact reception about the mini bar as this was not checked following the previous guest's departure. there was a coke bottle filled with water.

AccorHotels certified review
Maryanne M. Families - 14/04/2018
« Lovely Break »

it was excellent. The Staff could not do enough for us. The room was lovely -cleaned extremely well each day and little 'treats' left out for us each night. The restaurant was first class. It was lovely to just relax and be 'pampered.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mrs m., We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camilla Tomazini Guest Experience Manager Sofitel Wellington

AccorHotels certified review
Anonymous Couples - 14/04/2018
« Nice rooms, clean, comfortable beds, nice view of the botanical gardens, good temperature control. »

Very nice throughout. The only problem was at checkout. The night before we asked for a late checkout. The person at the desk said sure, but didn't tell us that there was a $50 per hour additional charge. We were surprised when we checked out but didn't argue. Then the woman at the desk checked me out of the wrong room (indeed I was confused why she thought I ate chips from the mini-bar -- she asked twice). Later when we were having coffee she came over as the people from the room she checked me out of were there. Just a bit of confusion, but it all got sorted eventually. Better staff training is my suggestion. Communicate all fees. We also had to ask why the charge at check-in was $100 more than the cost of the room. No one told us.

AccorHotels certified review
J.a K. Families - 14/04/2018

Although there was a table in the room there was no chair. A lounge chair would have been appreciated.

AccorHotels certified review
Whyelin L. Business - 13/04/2018
« Service »

When I went in to enquire for room, receptionist said $350 per night. After I took my bag from the taxi and went to register and pay, reception said sorry is $450 per night. I have no choice and have to stay. When I checked out, reception said I used telephone call National (I didn't make any call). When I arrived home and received am email claimed that I consumed 10 alcohol/soft drinks which I DID NOT. I travelled on business on my own. No one with me, I am not an alcohol drinker and am not using my company account for alcohol! How could I drank so much alcohol. I suspect hotel staff did not re-stock the fridge when previous guests left!! I travelled a lot and this is by far the worst experience.

AccorHotels certified review
Gary S. Friends - 13/04/2018
« One of the best »

Everything exceeded my expectations.

AccorHotels certified review
Steve J. Business - 12/04/2018
« Your facilities met my requirements »

The card access to the lifts appeared to have difficulty reading the card. It took a number of attempts to get it to recognise the card. The seating in the "lounge" looks great but is not particularly comfortable.

AccorHotels certified review
Terry H. Business - 12/04/2018
« Terry H. »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr Hugill, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camilla Tomazini Guest Experience Manager Sofitel Wellington

AccorHotels certified review
K L. Couples - 12/04/2018
« 5 star service »

Very impressed with attention we received at this Sofitel. Particularly liked the French staff, nice touch,

AccorHotels certified review
Janet M. Couples - 11/04/2018
« Warming and welcoming stay »

The room was amazing, the bed was divinely comfortable. The restaurant and bar staff were so friendly and the evening meal was so good that I had to say thankyou to the chefs...overall everything was perfect.

AccorHotels certified review
Ross Business - 11/04/2018
« Quiet, comfortable location »

I was impressed by the efficiency & courtesy of the front desk person, the comfort of the rooms, and how quiet it was.

AccorHotels certified review
Christine S. Families - 10/04/2018
« Magnifique »

Arriving Sofitel Wellington in the middle of the night on April 1st, we received an exceptional welcome from the 2 receptionists on duty. We were also guests of the day, with little touches which made our day even more special. Andy the concierge was so knowledgeable and gave us great information about things to do in Wellington. Room decor was modern yet classic, comfortable beds and good size utilities. Breakfast at Le Garden was very good. Pancakes and vegetarian made to order with no request being too much for the chef and wait staff. Proximity of hotel is great, walking distance to Te Papa, the harbour and the shops. I will definitely recommend Sofitel Wellington. 10 out of 10. Further review coming up on modulargold.com and Instagram https://www.instagram.com/p/Bfy1vEhlAUQ/ Life is Magnifique at Sofitel Wellington! Christine S. modulargold.com

AccorHotels certified review
Andy M. Families - 10/04/2018
« Comfort »

Enjoyed the experience of staying somewhere a bit more upmarket. Reception was a bit of a hiccup but we had a trainee who was doing a great job. The room was amazing with a bed that was designed for comfort. Everything was fantastic.

AccorHotels certified review
Caitlin C. Couples - 10/04/2018
« Incredible »

Absolutely incredible hotel experience at the Sofitel Wellington over the weekend! Our luxury king suite was immaculate on arrival and the staff went above and beyond to fulfill our every request- even when I asked for a few baby pins to secure my dress- one of the male staff ran downstairs and returned moments later with exactly what I needed. Breakfast in the jardine grill was a 10 out of 10. The food was delicious and perfectly cooked. The venue itself is absolutely stunning! The botanical decor and the rich greens and blues, the velvet and gold accents create a feeling of French luxuary. The Sofitel Wellington has defiantly set the bar high with overseas accomodation for us! We could not find one fault if we tried! Thanks!! X

AccorHotels certified review
Donna Couples - 10/04/2018
« Fantastic hotel »

Awesome stay lovely beds and rooms well trained staff would recommend staying here plus will return here

AccorHotels certified review
Chantelle G. Couples - 10/04/2018
« The best place I've ever stayed at! »

Couldn't fault anything or anyone. We did not want to leave. Room was amazing staff were so lovely and all the little extras you did was very much appreciated. Will definitely be back!

AccorHotels certified review
Rishi Solo - 10/04/2018
« Nice room »

Everything was perfect except housekeeping. No complaints as such but it wasn’t top notch and room was not always tidied up

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 242.00 NZD Non member rate
From 242.00 NZD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 450 m Novotel Wellington
Novotel Wellington Hotel
From
From 170.00 NZD Non member rate
From 170.00 NZD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 520 m ibis Wellington
ibis Wellington Hotel
From
From 125.00 NZD Non member rate
From 125.00 NZD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.2 km Mercure Wellington Abel Tasman
Mercure Wellington Abel Tasman
From
From 123.00 NZD Non member rate
From 123.00 NZD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.3 km Mercure Wellington Central City - Hotel & Apartments
Mercure Wellington Central City - Hotel & Apartments
From
From 139.00 NZD Non member rate
From 139.00 NZD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in WELLINGTON
See rates