Hotel - Sofitel Wellington
Sofitel Hotel Sofitel Hotel

Sofitel Wellington Hotel

4.5/5 306 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 233.00 NZD Non member rate
From 233.00 NZD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Rooms at the newest boutique luxury Sofitel Wellington are lavishly decorated with exclusive designer finishes and offer either garden or city views. Each room features a Sofitel MyBed, French amenities, personal espresso machine and Smart TV.

  • 129 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 11 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • WIFI in your room
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 2,656 reviews

Our guest reviews for Sofitel Wellington

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 306 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Hannah Business - 15/08/2018 AccorHotels certified review
« Amazing stay »

Beautiful hotel with incredible customer service. Especially liked the turndown service with the tea & choc.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mrs M., We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camilla Tomazini Guest Experience Manager Sofitel Wellington

Anonymous Couples - 15/08/2018 AccorHotels certified review
« A great experience - super room and bathroom and amazing food in the restaurant albeit it was slow. »

Excellent experience made so with friendly and welcoming staff.

Simon Business - 15/08/2018 AccorHotels certified review
« Executive General Manager »

Absolutely fantastic - I stay at a lot of hotels and this was my first time here and I must say it is right up there with one of the best

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr M., We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camilla Tomazini Guest Experience Manager Sofitel Wellington

Fergus C. Business - 14/08/2018 AccorHotels certified review
« The people make the difference »

Rooms were excellent, breakfast very good, and the staff very attentive and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr C., We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Wishing you a Magnifique afternoon, I remain at your complete disposal. Sincerely, Camilla Tomazini Guest Experience Manager Sofitel Wellington

Roz T. Families - 14/08/2018 AccorHotels certified review
« Disappointing »

The overall service was slow, disorganized and poor. Room size was small but nice. Breakfast was so incredibly slow we would have walked out if we hadn’t prepayed

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr T., Thank you very much for answering my phone call and for providing me more details about your experience with us. As I mentioned, I am really sorry about the inconveniences you and your family experienced and the disappointment it has caused you over the weekend in Wellington. Please rest assured that all matters will be addressed immediately. I would like to thank you as well for not cancelling your future booking with us and for giving us the chance of reverting the negative image you unfortunately took from Sofitel Wellington. I was looking by mistake at your past booking when talking to you over the phone and double checking now, I can see that your reservation from 10th to 12th of October has not been paid yet as it is not a prepaid rate. Therefore, please consider the first night as complimentary as a gesture of consideration for your disposition to give us a new chance. I am also delighted to be able to offer you an upgrade to a Superior Room with a King Size Bed. Mr T., please do not hesitate to contact me directly should there be anything you require and I look forward to meeting you in person in October. Sincerely, Camilla Tomazini Guest Experience Manager Sofitel Wellington

No N. Couples - 14/08/2018 AccorHotels certified review

Great. I did confirm a late checkout of 12noon the night before but got a call at 11:15am asking if I needed help bringing my bags down. I took that as a "hurry up and check out". Once I told him that I had 12 noon late check out, he was like " so sorry, blah, blah, blah". That was kind of annoying.

David T. Families - 14/08/2018 AccorHotels certified review
« Really poor service! »

Service was poor. Bar staff thought we were invisible and breakfast took over 50 minutes to arrive.

Carol Business - 14/08/2018 AccorHotels certified review
« Luxury and comfort at Sofitel »

Excellent experience from check in to check out. High service standards, well appointed rooms and delicious well presented dining.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mrs A., We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camilla Tomazini Guest Experience Manager Sofitel Wellington

Darrin M. Families - 14/08/2018 AccorHotels certified review
« Its the small touches. »

Any hotel can have nespresso in their room, a comfortable bed, a nice view but at your hotel it's the little things that make the difference. From the people at reception that guide to the escalator, to the observance that my mum had a sore throat and organised a lemon honey drink to the acknowledgment of my niece's cheery "bon soir" to the front of hair staff with a fluffy toy. These are the things you remember. That's why I keep coming back.

Jonathon L. Couples - 14/08/2018 AccorHotels certified review
« An exceptional stay »

From the moment of arrival to departure, everyone we came across in the hotel were exceptionally friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr L., We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camilla Tomazini Guest Experience Manager Sofitel Wellington

Carolyn H. Business - 14/08/2018 AccorHotels certified review
« Lovely »

Great food, lovely room

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mrs h., We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camilla Tomazini Guest Experience Manager Sofitel Wellington

Kat Couples - 14/08/2018 AccorHotels certified review
« Exceptional »

Service was amazing , the hotel was immaculate and comfortable . The cocktails at the bar , the cherry on the top . Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mrs L., We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team, specially with our team from The Green Room whom you have kindly mentioned. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I remain at your disposal and hope to welcome you again soon. Sincerely, Camilla Tomazini Guest Experience Manager Sofitel Wellington

Joanne M. Solo - 14/08/2018 AccorHotels certified review
« Ok »

Stayed for a night. Disspaointed no pool. Shower in my room ok Luxurious bed and lovely breakfast. Staff a bit wooden. Expensive for what it was.

Greg Couples - 14/08/2018 AccorHotels certified review
« Comfortable »

Very friendly staff and great gym facilities. Unfortunately despite the bed being very comfortable the pillows were not... too soft and did not hold any particular shape thereby resulting in a less than restful sleep.

Dave Couples - 14/08/2018 AccorHotels certified review
« Beautiful hotel with exceptional service. »

Your hotels are world-class...from the service to the "oh-so" comfortable beds, staying at a Sofitel is an experience of pure bliss. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr C., We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camilla Tomazini Guest Experience Manager Sofitel Wellington

Anonymous Couples - 14/08/2018 AccorHotels certified review
« Really looked after well. »

From start to finish we were looked after in a friendly and professional manner.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr T., We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camilla Tomazini Guest Experience Manager Sofitel Wellington

Adrian B. Couples - 14/08/2018 AccorHotels certified review
« Mr »

Very pleasant - room good and quiet although a few extra power points would be useful (bar area 1 x light, 1x kettle, 1x coffee machine but only 2 x power outlets) Dining room service and food excellent

Shaun R. Couples - 14/08/2018 AccorHotels certified review
« Very relaxing »

I found staying at the sofitel to be a real treat. The Sofitel is a outstanding hotel with first class service.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr R., We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camilla Tomazini Guest Experience Manager Sofitel Wellington

Anonymous Couples - 14/08/2018 AccorHotels certified review
« Fantastique! »

We loved our two nights at the Sofitel which started with the lovely discovery of being selected as “ guest of the day” and been given a room upgrade and other goodies

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr M., We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camilla Tomazini Guest Experience Manager Sofitel Wellington

Fraser &. K. Couples - 14/08/2018 AccorHotels certified review
« Perfect »

From the moment we arrive, we felt pampered and well cared for. The staff were friendly, welcoming and helpful. The room was lovely. We couldn't be happier with our experience.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr W., We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Wishing you a Magnifique afternoon, I remain at your complete disposal. Sincerely, Camilla Tomazini Guest Experience Manager Sofitel Wellington

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 233.00 NZD Non member rate
From 233.00 NZD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates