Hotel - Novotel Suites Riyadh Olaya
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Riyadh Olaya Hotel

3.5/5 142 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • KING KHALED INTL (Paying)
    • KING KHALID KAIA (Paying)
    • RIYADH (Paying)
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our suites

Rooms features LCD TV showing international channels, Wi-Fi, tea & coffee making facilities, small fridge, microwave, IDD telephone with voicemail, hairdryer, personal safe, work desk, iron & ironing board

  • 115 suites
  • 33 non-smoking suites
  • 1 suites for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our suites fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 617 reviews

Our guest reviews for Novotel Suites Riyadh Olaya

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 142 reviews
Gopinath Business - 28/12/2018 AccorHotels certified review

Room, bathroom and bed are clean. Service could be improved.

Salim A. R. Business - 28/12/2018 AccorHotels certified review
« This time very bad »

They shif us in different hotel, mich lower category. Didnt accepted at all

N. Business - 22/12/2018 AccorHotels certified review
« Stay In Riyadh »

Location is good. Hotel Staff service and hospitality excellent. need improvement in transportation as there was no local transport facility no cars available. earlier there was a travel desk now it was removed. Breakfast need improvement as variety is quite less.

Elias Business - 21/12/2018 AccorHotels certified review
« Very bad experience »

I have asked many times for invoice to be sent to my email adress ( 3 times ) but no body did. I have booked an executive 1 king size bed for two night and they give me 2 single beds saying that someone took my room..

Business - 21/12/2018 TripAdvisor review
« Stay in Riyadh »

Stay was average also the breakfast selection was average; there was no transportation facility. Staff was very good and hospitable and helpful. but quality of the hotel has gone down at the value of price charged.

Anonymous Solo - 16/12/2018 AccorHotels certified review
« overall ok with a major minor point »

Overall experience was ok. Front desk very nice and friendly. I believe I got upgraded to a very large room. Very nice and friendly. One major minor point: The Bathtub! The bathtub of 211 is absolutely disgusting! The drain had black hair on it (I am blond), the shape is not round making me thing it must only be dirt, the switch between tub and shower is also filthy! Clearly I couldn't use the bathtub. I left the state like that for the whole stay to see if it would be cleaned at least. It never was... Everything is ok but that leaves a very bad impression. Someone needs to go do something about it: throw it away and place by a new one, clean it ...

Majeed U. Z. Business - 09/12/2018 AccorHotels certified review
« NICE LOCATION BUT NEEDS TO UPGRADE »

THE HOTEL HAS A GOOD LOCATION AND IS REASONABLY PRICED. I WAS ALSO ABLE TO GET IN AN EARLY CHECK-IN. THE HOTEL DESPERATELY NEEDS AN UPGRADE OR REFURBISHMENT. THE CARPET WAS COMPLETELY STAINED AND WORN OUT. ALSO SOME OTHER AREAS NEEDED REFURBISHING AS THEY APPEARED DATED.

Ovais Families - 25/11/2018 AccorHotels certified review
« Very uncommited team »

Not follow any commitment by the front desk team.

Digambar S. Business - 12/11/2018 AccorHotels certified review
« Staff is lacking in comunication, Novotel has not given free membership points »

I am not happy with Novotel management. They have not communicated to us about Hotel free membership. Staff is also lacking in communication.

Abbas A. Business - 03/11/2018 AccorHotels certified review
« Was good could be better »

Was annoyed with strange things. To book airport pickup need to send several reminders, very poor response from reception. The driver was too talkative. No buffet dinner. Delay while check out due to poor skills of receptionist.

Mohd A. Business - 31/10/2018 AccorHotels certified review
« Comfortable Stay »

Great location at Olaya street. Comfortable and spacious room. Great breakfast but need more variety. Friendly and helpful staff. I’m Accorhotels member but points for my stay has yet to be credited to my account (1 week after my stay).

Andres Business - 29/10/2018 AccorHotels certified review
« Business trip »

Satisfactory

Business - 27/10/2018 TripAdvisor review
« Comfortable stay »

Great location at Olaya street. Comfortable and spacious room. Great breakfast but need more variety. Friendly and helpful staff. I’m Accorhotels member but points for my stay has yet to be credited to my account (1 week after my stay).

Business - 21/10/2018 TripAdvisor review
« Fantastic Hotel »

Very Good location. Kind staff. Very delicious restaurant. Very wide Room. Clean bathrooms. I really like them all and will stay there again soon. Gym is Fantastic. Pool also was available all time and I felt relaxed

F. R. Business - 09/10/2018 AccorHotels certified review
« my HOTEL in Riyadh, from long time »

as usual perfect

Rene R. Business - 25/09/2018 AccorHotels certified review
« Not good. »

Receptionist seems unfamiliar with the job. Toilet flush wasn’t working.

Kafaat T. C. Solo - 20/09/2018 AccorHotels certified review
« Excellent hotel services »

Excellent hotel services

Elias T. Business - 16/09/2018 AccorHotels certified review
« Convenient hotel in the center on Riyadh »

Good stay - suites are big and confortable. I enjoyed the nice breakfast

Jaideep D. Business - 05/09/2018 AccorHotels certified review
« Home away from home.. »

Great stay, helpful people around

Couples - 11/06/2018 TripAdvisor review
« Property was ok, service was awful »

We stayed for only one night. we chose this because of our the chain. We booked and paid half of the price with the loyalty points. When we came, we were sent to many desks only for check in. Once we got a chance to check in, the reception did not speak english very well and did not understand the point paying system that i did on my reservation. He did not give us also the welcome drink even though it was an iftar time on the hotel. The room was very nice. It was very big. It could be better if the room had bath tub like any other Novotel hotel. When we were checking out, another disaster happened with the process. The reception charged me (without asking anything) with the full room price while i paid already with my loyalty point when i had booked it. They could not cancel the payment so the offered me cash to replace it. Very lack of product knowledge and ignorance. Bottomline, i am very upset that Novotel Suite Olaya was not up to standard compare to other Novotel that i had stayed before.This one because of ignorance from the staff.

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