Novotel Suites Riyadh Olaya Hotel 4 stars

TripAdvisor rating 3.5/5 151 reviews
Novotel Suites Riyadh Olaya
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Room 1

Number of guests
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Hotel extras

  • Indoor swimming pool

  • Spa and fitness facilities

  • Microwave & small fridge in all rooms

  • Kitchenettes in suites

  • Free WIFI

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Airport shuttlePaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Suites Riyadh Olaya

Olaya Main Street
PO Box 2689
Olaya Main Street
12221
riyadh
saudi arabia

Tel: +966114656555

Fax: (+966)112933598

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    KING KHALED INTL At 39km / 24.23 miles - Shuttle paying

  • By plane

    KING KHALID KAIA At 39km / 24.23 miles - Shuttle paying

  • By plane

    RIYADH At 39km / 24.23 miles - Shuttle paying

  • By car

    KING FAHD ROAD At 0.8km / 0.5 miles

  • By train

    RIYADH At 9.8km / 6.09 miles

  • By train

    RIYADH STATION At 5km / 3.11 miles

GPS :24.684311, 46.690333

Our accommodations

Rooms features LCD TV showing international channels, Wi-Fi, tea & coffee making facilities, small fridge, microwave, IDD telephone with voicemail, hairdryer, personal safe, work desk, iron & ironing board

Deluxe Room with 1 Kingsize Bed

  • Max. number of persons: 3
  • Area: A partir de 27
  • Wireless internet in your room
  • Business Desk
  • Iron

Superior Room with King Size Bed

  • Max. number of persons: 3
  • Area: A partir de 35
  • Wireless internet in your room
  • Business Desk
  • Iron

Superior Room with 2 double beds

  • Max. number of persons: 3
  • Area: A partir de 35
  • Wireless internet in your room
  • Business Desk
  • Iron

Junior Suite with 1 Kingsize Bed

  • Max. number of persons: 3
  • Area: A partir de 45
  • Wireless internet in your room
  • Business Desk
  • Iron

Superior Suite with 1 Kingsize Bed and separate Living Room

  • Max. number of persons: 4
  • Area: A partir de 70
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Business Desk
  • Iron

Our restaurants and bars

Lunch

12:30 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 135

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Novotel Suites Riyadh Olaya

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

700 reviews

tripadvisor

TripAdvisor Rating 3.5/5

151 reviews

Very bad experience with this hotel

Customer review rating 4.1/5

Tarek Solo - 04/10/2019 AccorHotels review

Reservation changed from 4 nights to 3+1 nights Hotel is requesting you to reserve by phone on 2019 and not via accor!!!! Hotel not responding to emails

Not like the usual delight

Customer review rating 4.1/5

Abhijeet S. Business - 22/09/2019 AccorHotels review

I generally stay at the same property during my business travels to Riyadh. This time i had an indifferent experience. 1. I asked for extra water bottles and i was not provided. This happened twice. 2. My booking was a delux double bed room but the room i was allocated had two separate single beds. 3. There was no mini bar available. 4. The room service menu was not available in the room. I essence, /i did not have the usual delight that i generally get in this property.

The room was dirty

Customer review rating 4.1/5

Yazeed F. Couples - 21/09/2019 AccorHotels review

The furniture was a bit dirty and old , it’s not a good reflection of the good name of the hotel group

Business Trip

Customer review rating 4.1/5

Ha… Business - 18/09/2019 AccorHotels review

Good Hotel Excellent Location - Centrally Located in Olaya Rooms are spacious and nice Shampoo and Shower Gel are not good quality. Can be replaced with the usual Novotel amenities Breakfast was OK - not excellent Food in Room Service was OK - the flavor was below average

Customer review rating 4.1/5

O. Solo - 16/09/2019 AccorHotels review

Good . In fact I was trying hardly to get a solution with managers in order to have a discount rate for a long stay such 1 month and more but none revert back to me. Finally I gave up and move to somewhere else in the area.

the worst reciption I met

TripAdvisor rating 3.5/5

abdulmohsensagia Family - 14/09/2019 TripAdvisor review

this is worst accor hotel I had visit . really I will not visit this hotel again and I will rethink about my membership with accor hotel . they did bit respect my gold status without any welcome drink they did not respect my family when they knocked my door at 2 am because my kids was crying who need to go hospital and they asked me ( please no sounds please) despite of ai need to go hospital. I asked them to give me late check out because I am gold member they refused withiut any kind of understanding. paths is really dirty with bad smell and water going with brown colour . I love accor hotel group but this is the worst hotel I visited . rooms is very noisy from street sounds .

Basic Hotel

Customer review rating 4.1/5

Abdullah A. Couples - 12/09/2019 AccorHotels review

Very very very basic hotel. It would never provide more than this with this level of property.

Generally happy with the stay and services

Customer review rating 4.1/5

Ktt Business - 14/08/2019 AccorHotels review

The room and breakfast are good and adequate. The gym is very basic but meets my requirement. Quite often the equipment is not maintained and the gym supervisory staff are either indifferent or totally ignorant. The laundry service is poor. Coloured clothing fades in one wash and so I have stopped giving coloured clothing to the laundry

Can't shower

TripAdvisor rating 3.5/5

AZ Z Business - 04/08/2019 TripAdvisor review

Boiling water from the shower, literally impossible to use also, very poor internet speed wireless coverage is good but internet speed is extremely poor , simple solution you can do is get a load balancer such as Elfiq add few internet circuits like fiber ADSL (mobily elife) from your ISP this is very cost effective

Great for Business Stay

TripAdvisor rating 3.5/5

djmsayshi Business - 29/07/2019 TripAdvisor review

Pros- spacious clean rooms - I stayed in Business Superior Room Staff - attentive Gym - yes Cons: Due to ongoing metro construction - dont plan to walk around much as its dusty Breakfast is average - an area that can be improved

Comfortable stay with spacious room

Customer review rating 4.1/5

Deba Business - 27/07/2019 AccorHotels review

Spacious room but breakfast experience wasnt great - slightly confused that you have rice and main course as options in breakfast - ideally would prefer better quality breads including fresh croissants and fruits. While fruits were there - for e.g. the watermelon didnt feel so fresh while eating - a bit more variety in fruits will be welcome. The room was really spacious and covered up for the breakfast experience. thanks,

Great staff poor facilities

Customer review rating 4.1/5

Adam Z. Business - 25/07/2019 AccorHotels review

I am a frequent guest at your hotel, the staff is the best element at your hotel what you seriously need to work on is the poor internet speed I am aware that you deploy AP per room but as long as you don't have an adequate internet speed it's a no use at the end the poor TV channels selection the shower water is boiling hot all of the times sometimes I can't even take a shower before leaving to a business meeting

Not bad

Customer review rating 4.1/5

Anonymous Business - 24/07/2019 AccorHotels review

I was shocked, the carpet in the room was so dirty and the smell of the bathroom was so bad

Just OK

Customer review rating 4.1/5

T. Business - 18/07/2019 AccorHotels review

Suite, property and prices are very good. But the construction noise early morning was a deal breaker. I will not stay again until the road construction is completed. Staff very friendly and good clean property with very nice rooms.

Dear Hasan T., Thank you for taking the time to tell us about your experience at the Novotel Suites Riyadh Olaya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. And please give us chance to we can provide you a room in the back side and it will be quite and far away from the constriction. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office Manager

Great time in a nice place

Customer review rating 4.1/5

Sharif D. Business - 10/07/2019 AccorHotels review

It was nice clean short stay

Business trip to Riyadh

Customer review rating 4.1/5

Majid K. Business - 30/06/2019 AccorHotels review

Good and affordable modern hotel.

Very uncomfortable night

Customer review rating 4.1/5

Elias T. Business - 29/06/2019 AccorHotels review

This stay was uncomfortable night because of the noise from ac compressors . I have arrived at night and the receptionist gave Room 105 . The room was very noisy and the reason is that next to the window outside 5 ac compressor that made a high noise

Dear Elias T., Thank you for taking the time to tell us about your experience at the Novotel Suites Riyadh Olaya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Excellent location with Slow service & room maintance needed

Customer review rating 4.1/5

B., A. Business - 24/06/2019 AccorHotels review

Location was great to access the Olaya, whereas, check-in took a lot of time because two employees are having there own chat like for 30mins before they notice me standing for long for check-in. Also, the room needs maintenance as most of the light was not working and need to ask hotel guy to fix that during a day stay (p.s. it was not fixed as the guy didn't came up), and room services need to train more on the necessary products needs to be check and placed like coffee making things.

Dear Amir B., Thank you for taking the time to tell us about your experience at the Novotel Suites Riyadh Olaya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Perfect

Customer review rating 4.1/5

Lobna Couples - 27/05/2019 AccorHotels review

It was perfect, cleanliness, services, Eftar Buffett,

Pleasant Stay

Customer review rating 4.1/5

A R. Solo - 25/05/2019 AccorHotels review

It was good and pleasant, the staff were very friendly and helpful.

Our most recent 20 reviews

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