Hotel - ibis budget Surabaya HR Muhammad
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Surabaya HR Muhammad

4.0/5 65 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Ironing room

Catering

  • Breakfast
  • 1 restaurant(s)

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

The 148 room hotel offers essential comfort at budget prices. Each room features the new ibis bedding, 32" flat-screen TV, shower and free WIFI.

  • 148 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Shower
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.2/5 AccorHotels Rating 680 reviews

Our guest reviews for ibis budget Surabaya HR Muhammad

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 65 reviews
Nawawi A. Solo - 14/07/2018 AccorHotels certified review
« 1. the attention of the hotel clerks, the receptionists, the technicians..excellent.2.For breakfast lack of salad »

The service of the hotel staff is pretty good, only the room spaces are very narrow, so it's hard to work typing on the laptop, and also the only one seat, sandals are not provided..but can ask the hotel employees and the attention is pretty good. Thank you for the kind and polite employees.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nawawi a., We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team and we will concider about it. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Indra Wibowo General Manager

Heng Business - 13/07/2018 AccorHotels certified review
« Clean »

The room condition is clean and tidy during my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr HENG C., We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Indra Wibowo General Manager

Anonymous Business - 10/07/2018 AccorHotels certified review

Breakfast was poor n no selection at all

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr LEE V., Thank you for taking the time to tell us about your experience at the ibis budget Surabaya HR Muhammad. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Indra Wibowo General Manager

Yoel F. T. Families - 08/07/2018 AccorHotels certified review
« Great location and hotel ambience but rather poor service »

It was my first time staying in Ibis budget Surabaya. Checked in quite early at 9 am after a long 5-hour drive from home. Was denied check in although the receptionist said they had plenty of room available. (I don’t really mind this actually). We stayed for 2 nights, and the next day when we came back at 6pm the room had not been cleaned, the HK only changed the towel. Called the receptionist, and noticed that room make up is only by request. I don’t know whether this is only applied to all ibis budget or only in Surabaya. Apart from that, everything was good and value for money. Not sure whether i will be back to this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. YOEL FEBRIAN T., We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Indra Wibowo General Manager

Jd J. Business - 05/07/2018 AccorHotels certified review
« Value for money »

Very satisfy

Daniel J. Families - 30/06/2018 AccorHotels certified review
« Good hotel in Nice cost »

Fasilitas & service very ok compare the cost

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANIEL JOZUA R., We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Indra Wibowo General Manager

Ars Friends - 28/06/2018 AccorHotels certified review
« Clean and comfortable »

Impressed with the cleanliness, spent two nights with comfort. Room is super small but cozy if spent with a close friend/family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Adela Risha, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Indra Wibowo General Manager

Aghust Families - 26/06/2018 AccorHotels certified review
« Nice hotel with low budget in Surabaya city »

Clean room, suitable for little family vacation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak Agust, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Indra Wibowo General Manager

Yehezkiel Business - 26/06/2018 AccorHotels certified review
« Great! »

Very polite staff and very close to mall etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr YEHEZKIEL E., We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Indra Wibowo General Manager

D. Families - 24/06/2018 AccorHotels certified review
« Not comfortable »

I’m so sorry for this. But I really not comfort with the hotel. I only take for a while only at 5am til 11am...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs D., Thank you for taking the time to tell us about your experience at the ibis budget Surabaya HR Muhammad. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Indra Wibowo General Manager

Andi A. S. Families - 13/06/2018 AccorHotels certified review
« Strategically Best Location »

Clean and tidy room. Compact but accommodate three of us with one extra bed. Tasty breakfast of Nasi Gandul. Parking area is separated, at the back of hotel building. On top of that, the location is strategically accessible to anywhere. The GM was greeting us when we were in the lobby. Pleasant hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andi A., We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Indra Wibowo General Manager

A. W. Business - 13/06/2018 AccorHotels certified review
« Very satisfied »

- clean - tidy - complete TV programs - delicious food -

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. W., We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Indra Wibowo General Manager

Carolien T. Families - 12/06/2018 AccorHotels certified review
« Great »

We had a wonderful staying at Ibis Budget HR Muhammad

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Carolien T., We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Indra Wibowo General Manager

A. Business - 07/06/2018 AccorHotels certified review
« Great stay »

Check in procedure was smooth, fast and friendly. Cleanliness of the room is OK, could have improve with the cleanliness of the linen. Breakfast is good with enough variety. Overall, I had a great short business stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs A., We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Indra Wibowo General Manager

Jonathan Business - 29/05/2018 AccorHotels certified review
« Good »

Service was good. Could still do a bit more work for cleaner sheets but otherwise everything else is good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Jonathan, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hendri Setiawan General Manager

Shanty Business - 21/05/2018 AccorHotels certified review
« Satisfied »

Good room with good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Shanty, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hendri Setiawan General Manager

R. Business - 19/05/2018 AccorHotels certified review
« Normal »

It was a good stay, but I wouldn't say that 'good'. I expected the stay would be interesting, but the bathroom tools were incomplete, and also the towel didn't smell that nice, it was damp and horrible. In my room, the shower handle was broken, rendering me using the lower one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak R., Thank you for taking the time to tell us about your experience at the ibis budget Surabaya HR Muhammad. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hendri Setiawan General Manager

Baharidr Families - 17/05/2018 AccorHotels certified review
« Nice stay »

Unique room design,clean room,perfect location,delicious breakfast but just one kind of menu available

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Bahari, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hendri Setiawan General Manager

Ls Business - 17/05/2018 AccorHotels certified review
« Nice Hotel »

The Location of Hotel is comfort and silent, I like it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Larasanto Sedaryawan, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hendri Setiawan General Manager

Anonymous Business - 12/05/2018 AccorHotels certified review
« Good »

Nice hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Rozi Widyamandala, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hendri Setiawan General Manager

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