Hotel - ibis Santos Valongo
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Santos Valongo Hotel

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4.0/5 164 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 149.00 BRL Non member rate
From 141.55 BRL Member's rate Members’ Rate, join while you book
5.00P
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • All-you-can-eat buffet breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in from 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • All-you-can-eat buffet breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 240 rooms
  • 100% non-smoking hotel
  • 16 rooms for people with reduced mobility
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 2,341 reviews

Our guest reviews for ibis Santos Valongo

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 164 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
RAPissarra Solo travel - 29/11/2017
« Maintenance issues but still very reliable! »

Shower either got too hot or too cold, so that I had to turn on and off the tap along the bathroom but despite this everything else was quite nice. Ibis Santos Valongo is still a good option to Santos, and nearest cities, since it is near the historical district and museums of Santos (It neighbours the Museum of Sacred Art), and it is quite near the exit road in case you want to visit the cities around!

AccorHotels certified review
Karin M. Couples - 06/11/2017
« very good »

It was good, clean and quiet bedroom, nice employees, fast internet connection... this unit unfortunately is a bit far from the beaches (Valongo/santos) and the breakfast price is a bit expensive as well.

AccorHotels certified review
Debora Business - 03/11/2017
« Great place to stay! »

I would definitely come back! Fair price, great location and delicious breakfast! Keep up the good work!

AccorHotels certified review
Luiz P. Business - 02/11/2017
« Satisfied »

Nice stay

AccorHotels certified review
Anonymous Couples - 31/10/2017
« Fair and Okay »

It was a nice stay. Fair price, nice place, great view. Really good people treatment. The blackout contains are not blackout because it does not close properly and its annoying. Cleaning is not the best, but okay. I misses face and hand towel - at least one.

AccorHotels certified review
Edson R. Business - 21/10/2017
« ESTADIA COM QUALIDADE »

Hospedo-me no Ibis Valongo regularmente.

AccorHotels certified review
Ana Couples - 16/10/2017
« great hotel, but we felt uncomfortable due to front desk behaviour »

The room and breakfast were great, no trouble with that. But I went to the hotel with my girlfriend and the front desk guy was just shocked that we were a gay couple. We are in 2017 and still have to explain that, yes, it's two girls and one double bed while facing a shocked face. This on the least really really uncomfortable,

AccorHotels certified review
Walter Business - 16/10/2017
« nice stay, warm treatment »

small but nice and clean room, good breakfast, helpful receptionists who promptly solved every issue I had.

AccorHotels certified review
Yvson Solo - 09/10/2017
« Comfort »

The experience was just good. The room was clean and comfortable. The coffee break had many options and tasteful ones. It was amazing.

AccorHotels certified review
Momoe Families - 11/09/2017
« Excellent »

Very nice hotel. Everything very clean and very friendly staff.

AccorHotels certified review
Peter H. Business - 11/09/2017
« I will not stay in an Accor hotel using parking Franchise »

Hotel was OK but I checked in 20:30 on 7th, checked out 06:30 on the 9th. Total stay 34 hours. Your parking Franchise Multipark charged me until 20:30 on the 10th. A total of 72 hours more than double my time in Hotel. This is scandalous

AccorHotels certified review
Marcelo Business - 24/08/2017
« Sufficient »

It's ok if you'll stay only several days for business. There's nothing is the neighborhood, you'll need taxi or Uber all the time. The food is also not good. But it's sufficient.

TripAdvisor review
Couples - 16/08/2017
« See below in the next item. »

Correct the following items: 1. Inadequate bedding: top sheet and duvet as a single piece do not provide proper sanitation because they are not changed and / or laundered for use by the next guest; 2. Plastic cups of low quality, sometimes cracked causing leakage; 3. Amount of soap and shampoo insufficient for a couple; and 4. Drink of "welcome" not offered spontaneously; It was necessary to "charge".

AccorHotels certified review
Léo C. Couples - 08/08/2017

Ok, good crew, but the price of drinks was too high.

AccorHotels certified review
Carlos M. Business - 06/08/2017
« Good! »

Everything was fine!

AccorHotels certified review
Norma F. Families - 15/07/2017
« No surprises with a Ibis »

You know what you can get with a Ibis. The surprises, good or bad, can make a difference among the Ibis hotels.

TripAdvisor review
Business - 19/06/2017
« Staff without training »

Check in was confused. Contradictory information. Staff with insufficient training to guide the client. There were no explanations for my questions, and sometimes with a lack of patience. I was disappointed.

AccorHotels certified review
Marcos S. Business - 18/06/2017
« good »

I've booked my room by telephone and I had no problem. When I got to the hotel the check in was really fast. The room was clean, the air conditioner worked well and I wasn't disturbed by any noise during the night when I was sleeping. I didn't have breakfast at the hotel but I'm sure that there's a larger variety of food available for the guests. I'll recommend the hotel for anyone and when I'm back in Santos I'll be at Ibis Santos Valongo again.

AccorHotels certified review
Waldecir A. M. J. Business - 25/05/2017
« Boa »

Dentro das expectativas

TripAdvisor review
Couples - 18/05/2017
« Satisfaction »

In the bathroom had no carpet (towel), and also had no towels ... only one towel, being that I was in a couple. Also had no drinking glasses. I had to request to support the reception staff. Even with several complaints, the hotel does not provide face towels. But overall the hotel is good and the staff working at the hotel are excellent. Very cordial!

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