Hotel - Novotel São Paulo Berrini
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Novotel São Paulo Berrini Hotel

4.0/5 50 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day

Leisure and activities

  • Fitness centre
  • Solarium

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
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Our rooms

  • 209 rooms
  • 100% non-smoking hotel
  • 21 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 1,150 reviews

Our guest reviews for Novotel São Paulo Berrini

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 50 reviews
Sidnei J. Business - 31/01/2019 AccorHotels certified review
« Beautiful, New and Functional. »

In general my experience was good, with an exception on the food they served. The food could be better and the waiter should ask how we want the meat and things like that. I also had an inconvenient experience in terms of the expenses I had on the bar and in the restaurant. At the time I left the bar and the restaurant no one from the hotel was close to me and left the place back to my room. One day after my room key did not worked because it was blocked due to a receipt I did not signed after the consumables I had on the Bar and Restaurant. One of the times the service clerk called my name in front of a bunch of people telling that there was a pendency to be resolved. That was not comfortable and could be avoided once all expenses can be calculated and paid during the check out. Anyway, the service clerks are not fully prepared and trained to deal with this kind of situation. That's my opinion. The internet connectivity and performance was extremely poor forcing me to use my personal cell phone plan to use it during my stay. The rooms are beautiful and functional! Very good shower and bathroom! I would say my experience was good but could be better.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sidnei, bom dia! Agradeço muito pelos comentários sobre sua hospedagem no Novotel São Paulo Berrini Seus comentários serão compartilhados com a nossa equipe, em especial com a equipe do Restaurante, que está passando por uma reestruturação com intuito de sanar os problemas relatados. Tenho certeza de que este feedback nos ajudará muito. Obrigada mais uma vez por compartilhar a sua experiência e espero revê-lo em breve no Novotel São Paulo Berrini. Atenciosamente, Paula Peissner Gerente Geral Novotel São Paulo Berrini

Pablo Business - 31/01/2019 AccorHotels certified review
« Nice Hotel - Watch out Wi Fi »

The hotel is nice, is clean a good for the price. The bad note is the wi fi. It worked really slow and most times and some times it didn't work at all. In a business trip it's important to have a good wi fi, I had to go out to a bar to get wi fi to have an important call

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pablo Walter B., We very much appreciate your comments regarding your stay at the Novotel São Paulo Berrini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Today we are going to have an upgrade in our link to improve the wi fi quality. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula Peissner Gerente Geral Novotel São Paulo Berrini

Orlando T. Business - 27/12/2018 AccorHotels certified review
« Mr »

Good attention and good stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Orlando t. R., We very much appreciate your comments regarding your stay at the Novotel São Paulo Berrini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula Peissner General Manager Novotel São Paulo Berrini

Cecilia A. Business - 20/12/2018 AccorHotels certified review
« Very good place to stay »

In general it was good, quiet room, excellent room service. Could improve breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Cecilia, boa tarde! Agradeço muito pelos comentários sobre sua hospedagem no Novotel São Paulo Berrini Seus comentários serão compartilhados com a nossa equipe. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigada mais uma vez por compartilhar a sua experiência e aproveito para lhe desejar um Feliz Natal e um excelente 2019. Atenciosamente, Paula Peissner Gerente Geral Novotel São Paulo Berrini

Ros Business - 18/12/2018 AccorHotels certified review
« Different from my usual staying »

I had different issues with Wi-Fi. The direction was kind to manage and mitigate the situation, but is unbelievable that a business hotel does not provide a good internet connection. In addition, the employees should be able to speak english. It's rare find someone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rosario C., We very much appreciate your comments regarding your stay at the Novotel São Paulo Berrini. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely, Paula Peissner Gerente Geral Novotel São Paulo Berrini

César D. Business - 18/12/2018 AccorHotels certified review
« Great infrastructure »

Very nice hotel..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cesar Daniel D. F., We very much appreciate your comments regarding your stay at the Novotel São Paulo Berrini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula Peissner Gerente Geral Novotel São Paulo Berrini

Meshack T. Families - 17/12/2018 AccorHotels certified review
« Cleaners not doing a good job »

It is a beautiful facility with the front desk or receptionists that do an excellent job but the cleaners are not doing a good job at all. Not replacing coffees, shower gel, tissues. It was not good to experience such. Always have to ask the receptionists to assist with that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Meshack T., We very much appreciate your comments regarding your stay at the Novotel São Paulo Berrini. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely, Paula Peissner Gerente Geral Novotel São Paulo Berrini

Anonymous Business - 16/12/2018 AccorHotels certified review
« It’s ok »

I have to stay 2 weeks at the hotel and after that amount of time you realize that the WiFi connection is really bad, the breakfast is basic and the staff is not that polite

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Emilio Jose Guldrid Di B., Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel São Paulo Berrini. Estoy segura que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea mas agradable que la previa. Reciba un cordial saludo. Paula Peissner Gerente General Novotel São Paulo Berrini

Sandra Business - 14/12/2018 AccorHotels certified review
« Excellent! »

The attention and facilities excellents

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Sandra Beatriz I., Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel São Paulo Berrini. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy segura que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Paula Peissner Gerente General Novotel São Paulo Berrini

Anonymous Business - 14/12/2018 AccorHotels certified review
« My stay was uneventful, which is exactly what I want when traveling. »

The room was clean, everything worked, the front desk staff was helpful, the restaurant was good and convenient. And, I really appreciated having some English channels on the tv!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rebecca A., We very much appreciate your comments regarding your stay at the Novotel São Paulo Berrini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula Peissner General Manager Novotel São Paulo Berrini

Marcos Business - 06/12/2018 AccorHotels certified review
« Great Surprise »

Close to my company Sao Paulo Office, brand new hotel with great rooms, facilities, walking distance to my office and to shopping. Very good option in Sao Paulo.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Marcos, bom dia! Obrigada pela ótima avaliação do nosso hotel! Ficamos felizes que tenha tido uma boa experiência. Esperamos revê-lo novamente em breve. Atenciosamente, Paula Peissner Gerente Geral Novotel São Paulo Berrini

Sebastian W. Business - 05/12/2018 AccorHotels certified review
« Very, very good »

Very friendly employers

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sebastian W., We very much appreciate your comments regarding your stay at the Novotel São Paulo Berrini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula Peissner General Manager Novotel São Paulo Berrini

Dushyanth Business - 05/12/2018 AccorHotels certified review
« Quite poor »

Check in was cumbersome. Cups and saucers were dirty, telephone didn't work. My colleague's laundry wasn't returned (still not returned)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dushyanth J., Thank you for taking the time to tell us about your experience at the Novotel São Paulo Berrini. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paula Peissner Gerneral Manager Novotel São Paulo Berrini

Elias S. Business - 02/12/2018 AccorHotels certified review
« Good location and staff »

I normally book Novotel Morumbi but after finding this new venue that is closer to my office, I decided to try it. Early check in granted in accordance with Le Club policy and a delightful experience in the executive room on 14th floor with a view of the city. Gourmet restaurant staff is friendly but I noticed the service for drinks was slow. It may be that the restaurant staff is a newly formed team and is not in synch yet. During lunch on 30/11 I noticed a manager in the restaurant and he had a grip of the team coordination and my lunch service on 30/11 was faster than dinner on 29/11. Overally stay was perfectfor business and late checkout was also granted witg ease. I reccomend the hotel for those on business or short leisure trips.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elias Gabriel Dos S., We very much appreciate your comments regarding your stay at the Novotel São Paulo Berrini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula Peissner General Manager Novotel São Paulo Berrini

Cassio Business - 28/11/2018 AccorHotels certified review
« I would certainly stay again »

It was a really nice experience. The hotel staff is super helpful and courteous. The hotel room was modern and clean. The neighborhood is safe, and it is walking distance to places like the USA consulate (3 minutes) and the Morumbi Shopping (10 min). I would stay again, and I would recommend to a friend.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Cassio, bom dia! Obrigada pela ótima avaliação do nosso hotel! Ficamos felizes que tenha tido uma boa experiência. Esperamos revê-lo novamente em breve. Atenciosamente, Paula Peissner Gerente Geral Novotel São Paulo Berrini

Anonymous Business - 26/11/2018 AccorHotels certified review
« Good but have been better »

Overall Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kaushal S., We very much appreciate your comments regarding your stay at the Novotel São Paulo Berrini. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be better than this previous one. Sincerely, Paula Peissner General Manager Novotel São Paulo Berrini

Business - 26/11/2018 TripAdvisor review
« new »

new and nice hotel, modern. Really cozy. However, do not go to the restaurant, which is good only for breakfast. I tried to have dinner and they had no bread for the burger, were unsure if some foods were appropriate for a dairy free diet, and I ended up eating a tasteless salad and 'vaca atolada', which, in the end, had milk in the preparation...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Georgia, We very much appreciate your comments regarding your stay at the Novotel São Paulo Berrini. Thank you for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely, Paula Peissner

Mariana F. Business - 22/11/2018 AccorHotels certified review
« Very good stay »

The room was very confortable, well decorated and the food was delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Mariana, bom dia! Obrigada pela ótima avaliação do nosso hotel! Ficamos felizes que tenha tido uma boa experiência. Esperamos revê-la novamente em breve. Atenciosamente, Paula Peissner Gerente Geral Novotel São Paulo Berrini

Anonymous Business - 13/11/2018 AccorHotels certified review
« WiFi was extremely poor! »

The first night, WiFi was unusable. I was told it was due to the hotel being full. That is not my problem. The second night, it was better and somewhat usable, but still did not meet my needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeffrey Mark S., We very much appreciate your comments regarding your stay at the Novotel Sao Paulo Berrini. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely, Paula Peissner General Manager Novotel São Paulo Berrini

Anonymous Business - 09/11/2018 AccorHotels certified review
« Poor Wifi; good food, good service »

I was remarkably disappointed in the wifi. It often was turned off or was slow. Staff was very nice. Gym was nice. Food was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cameron Ashton D., We very much appreciate your comments regarding your stay at the Novotel Sao Paulo Berrini. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely, Paula Peissner General Manager Novotel São Paulo Berrini

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