Novotel São Paulo Berrini Hotel

TripAdvisor rating 4.0/5 97 reviews
Novotel São Paulo Berrini
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Room 1

Number of guests
Children's age
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Hotel extras

  • 1.2 miles (2 km) from the São Paulo World Trade Center

  • 2.5 miles (4 km) from the Transamerica Expo Center

  • 1.2 miles (2 km) from Avenida Engenheiro Luis Carlos Berrini

  • 3.7 miles (6 km) from Congonhas Airport

  • Pet friendly

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Children's Club for 0 to 3 years
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Solarium
  • Children's Club for 0 to 3 years
Business services
  • 5 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre

Hotel location

Novotel São Paulo Berrini

Avenida Henri Dunant
792
Chacara Santo Antonio
4709110
são paulo
brazil

Tel: +551128886750

Fax: (+55)11/27556702

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    CONGONHAS At 5.4km / 3.36 miles

  • By plane

    GRU AIRPORT - AEROPORTO INT. SP. At 4km / 2 miles

  • By train

    ESTAÇÃO DE TREM MORUMBI At 0km / 0 miles

GPS :-23.627453, -46.69787

Our accommodations

Superior Apartment with 1 double bed

  • Max. number of persons: 2
  • Area: A partir de 25
  • Wireless internet in your room
  • Business Desk

Superior Apartment with twin beds

  • Max. number of persons: 2
  • Area: A partir de 25
  • Wireless internet in your room
  • Business Desk

Superior apart with double bed and sofa bed. For 2 adults and 2 children up to 16 years

  • Max. number of persons: 2
  • Area: A partir de 25
  • Wireless internet in your room
  • Business Desk

Standard Apartment for People with Disabilities with 1 double bed

  • Max. number of persons: 2
  • Area: A partir de 25
  • Wireless internet in your room
  • Business Desk

Executive Apartment with 1 queen-size bed

  • Max. number of persons: 2
  • Area: A partir de 25
  • Wireless internet in your room
  • Business Desk

Our restaurants and bars

GOURMET BAR

Type of cuisine: Gourmet

Gourmet Bar Berrini is the perfect place for those seeking a unique experience, offering a pleasant atmosphere and sophisticated decor. Enjoy our contemporary cuisine and international tapas!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Photo non contractuelle / Strictly non binding

Gourmet Bar Berrini is perfect for a quick meal or enjoying a drink with friends during happy hour.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 140

  • Maximum capacity: 150 people

Find out more

Our guest reviews for
Novotel São Paulo Berrini

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

2,205 reviews

tripadvisor

TripAdvisor Rating 4.0/5

97 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Normal

Customer review rating 4.5/5

Anonymous Business - 06/09/2019 AccorHotels review

Nada que destacar.

Estimada Lucy Doncel P., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en Novotel São Paulo Berrini. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Novotel, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Paula Peissner Gerente Geral Novotel São Paulo Berrini

Agradable Estancia

Customer review rating 4.5/5

Iliana G. Business - 31/08/2019 AccorHotels review

Agradable para volver a hospedarse.

Estimada Iliana G., Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel São Paulo Berrini. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy segura que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Paula Peissner Gerente Geral Novotel São Paulo Berrini

OK; could have been much better

Customer review rating 4.5/5

Corrado Business - 30/08/2019 AccorHotels review

You have a very nice hotel in a great location. It took us almost 1 hour to check in at 7am on a Sunday (we were 6). There was only 1 person at the desk and despite having us prebooked our reservations, the process was extremely slow and took forever. Need to work on that to make it faster. The check out was also kind of slow… Breakfast and the bar were OK. Rooms can be noisy; need to figure out a way to minimize noises and instruct personnel to avoid adding noise with the daily works

Dear Corrado De G., Thank you for taking the time to tell us about your experience at the Novotel São Paulo Berrini. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paula Peissner Gerente Geral Novotel São Paulo Berrini

Nice hotel

Customer review rating 4.5/5

Paul J. Business - 30/08/2019 AccorHotels review

Good and clean hotel, friendly staffs. Breakfast variety is also good but somehow a bit cramp in seating arrangement. One more thing, I couldn't find any complimentary Mineral Water in the room.

Dear Paul July S., We very much appreciate your comments regarding your stay at the Novotel São Paulo Berrini. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely, Paula Peissner Gerente Geral Novotel São Paulo Berrini

friendly people

Customer review rating 4.5/5

- Business - 26/08/2019 AccorHotels review

nice experience. however, I recommend to have a gigger breakfast room. it is just to small to serve breakfast so so many guests at the same time.

Dear Gerd Dieter E., We very much appreciate your comments regarding your stay at the Novotel São Paulo Berrini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula Peissner Gerente Geral Novotel São Paulo Berrini

Good stay

Customer review rating 4.5/5

Tim Business - 25/08/2019 AccorHotels review

The rooms are nice and beautiful, however the rooms are a bit noisy with regards to the neighbours.

Dear Tim W., We very much appreciate your comments regarding your stay at the Novotel São Paulo Berrini. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula Peissner Gerente Geral Novotel São Paulo Berrini

Good

Customer review rating 4.5/5

Diego C. Business - 24/08/2019 AccorHotels review

It was ok, but not everyone talk English or Spanish so it was difficult to make an order at the restaurant

Dear Diego Armando C. C., We very much appreciate your comments regarding your stay at the Novotel São Paulo Berrini. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely, Paula Peissner Gerente Geral Novotel São Paulo Berrini

never send the promised nota fiscal

Customer review rating 4.5/5

Anonymous Business - 23/08/2019 AccorHotels review

decent hotel

Dear Guido Alexander Ramon K., We very much appreciate your comments regarding your stay at the Novotel São Paulo Berrini. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The invoice (nota fiscal) was sent for your email. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely, Paula Peissner Gerente Geral Novotel São Paulo Berrini

Very good!

Customer review rating 4.5/5

Marcelo Business - 23/08/2019 AccorHotels review

Very efficient.

Prezado Marcelo, boa tarde! Agradeço muito pelos comentários sobre sua hospedagem no Novotel São Paulo Berrini Seus comentários serão compartilhados com a nossa equipe. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigada mais uma vez por compartilhar a sua experiência e espero revê-lo em breve no Novotel São Paulo Berrini. Atenciosamente, Paula Peissner Gerente Geral Novotel São Paulo Berrini

Standard experience...

Customer review rating 4.5/5

Oscar Business - 19/08/2019 AccorHotels review

It's very frustrating that a hotel of this expected quality does not even offer drinkable water in the room! I had to pay 4 "mini bottles" of water!!!! incredible.

Dear Oscar R., Thank you for taking the time to tell us about your experience at the Novotel São Paulo Berrini. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paula Peissner Gerente Geral Novotel São Paulo Berrini

Wonderful

Customer review rating 4.5/5

Fabiola S. Business - 19/08/2019 AccorHotels review

Very quiet and comfortable room, the shower with the glass for the roon is fancy!

Prezada Fabiola, bom dia! Obrigada pela ótima avaliação do nosso hotel! Ficamos felizes que tenha tido uma boa experiência. Esperamos revê-la novamente em breve. Atenciosamente, Paula Peissner Gerente Geral Novotel São Paulo Berrini
Customer review rating 4.5/5

Erich Business - 15/08/2019 AccorHotels review

First time stay. I generally liked it, and I'm likely to return.

Dear Erich S., We very much appreciate your comments regarding your stay at the Novotel São Paulo Berrini. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely, Paula Peissner Gerente Geral Novotel São Paulo Berrini

Excellent

Customer review rating 4.5/5

Marcus A. Business - 14/08/2019 AccorHotels review

Good rooms and service; people very kindl

Prezado Marcus, bom dia! Agradeço muito pelos comentários sobre sua hospedagem no Novotel São Paulo Berrini Seus comentários serão compartilhados com a nossa equipe. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigada mais uma vez por compartilhar a sua experiência e espero revê-lo em breve no Novotel São Paulo Berrini. Atenciosamente, Paula Peissner Gerente Geral Novotel São Paulo Berrini

Atende as expectativas

Customer review rating 4.5/5

Jéssica Business - 12/08/2019 AccorHotels review

Atende as expectativas

Prezada Jessica, boa tarde! Agradeço muito pelos comentários sobre sua hospedagem no Novotel São Paulo Berrini Seus comentários serão compartilhados com a nossa equipe. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigada mais uma vez por compartilhar a sua experiência e espero revê-la em breve no Novotel São Paulo Berrini. Atenciosamente, Paula Peissner Gerente Geral Novotel São Paulo Berrini

Staying with family

Customer review rating 4.5/5

As Families - 12/08/2019 AccorHotels review

very nice location, convinient and with family accomodation.

Dear Anita Pereira S., We very much appreciate your comments regarding your stay at the Novotel São Paulo Berrini. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula Peissner Gerente Geral Novotel São Paulo Berrini
Customer review rating 4.5/5

Rosemeire C. D. S. Business - 08/08/2019 AccorHotels review

Very good service. Excellent restaurant. The staff are very kind.

Prezada Rosemeire, bom dia! Agradeço muito pelos comentários sobre sua hospedagem no Novotel São Paulo Berrini Seus comentários serão compartilhados com a nossa equipe. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigada mais uma vez por compartilhar a sua experiência e espero revê-la em breve no Novotel São Paulo Berrini. Atenciosamente, Paula Peissner Gerente Geral Novotel São Paulo Berrini

Satisfeito

Customer review rating 4.5/5

Humberto F. Business - 07/08/2019 AccorHotels review

Tranquilo, dentro do esperado.

Prezado Humberto, bom dia! Agradeço muito pelos comentários sobre sua hospedagem no Novotel São Paulo Berrini Seus comentários serão compartilhados com a nossa equipe. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigada mais uma vez por compartilhar a sua experiência e espero revê-lo em breve no Novotel São Paulo Berrini. Atenciosamente, Paula Peissner Gerente Geral Novotel São Paulo Berrini

poor

Customer review rating 4.5/5

Alejandro Business - 05/08/2019 AccorHotels review

The only point is that breakfast ends 10 am the staff begins to withdraw the service half an hour before and they are not worried about the attention of the guest

Dear Alejandro Claudio R., We very much appreciate your comments regarding your stay at the Novotel São Paulo Berrini. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula Peissner Gerente Geral Novotel São Paulo Berrini

Good choice

Customer review rating 4.5/5

Betty Business - 03/08/2019 AccorHotels review

Good service, excellent omelets, good room

Dear Betty Josefina Guedez G., We very much appreciate your comments regarding your stay at the Novotel São Paulo Berrini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula Peissner Gerente Geral Novotel São Paulo Berrini

The general experience was good

Customer review rating 4.5/5

Anonymous Business - 02/08/2019 AccorHotels review

Some of the waitress was not gentle, but it was just one time

Prezado Julio, bom dia! Agradeço muito pelos comentários sobre sua hospedagem no Novotel São Paulo Berrini Seus comentários serão compartilhados com a nossa equipe. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigada mais uma vez por compartilhar a sua experiência e espero revê-lo em breve no Novotel São Paulo Berrini. Atenciosamente, Paula Peissner Gerente Geral Novotel São Paulo Berrini
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