Novotel São Paulo Berrini Hotel

TripAdvisor rating 4.0/5 66 reviews
Novotel São Paulo Berrini
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Room 1

Number of guests
Children's age
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Hotel extras

  • 1.2 miles (2 km) from the São Paulo World Trade Center

  • 2.5 miles (4 km) from the Transamerica Expo Center

  • 1.2 miles (2 km) from Avenida Engenheiro Luis Carlos Berrini

  • 3.7 miles (6 km) from Congonhas Airport

  • Pet friendly

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Solarium
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre

Hotel location

Novotel São Paulo Berrini

Avenida Henri Dunant
792
Chacara Santo Antonio
4709110
são paulo
brazil

Tel: +551128886750

Fax: (+55)11/27556702

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    CONGONHAS At 5.4km / 3.36 miles

  • By plane

    GUARULHOS At 51km / 31.69 miles

  • By train

    ESTACAO MORUMBI At 0km / 0 miles

GPS :-23.627453, -46.69787

Currently, close to our hotel

Serpentarium, Sao Paulo, visit

From 01/01/2017 to 31/12/2019

At 6.7 km

Distant neighbours: Latin American art, exhibition

From 20/06/2015 to 23/06/2019

At 7.8 km

Tour of the Sao Paulo Contemporary Art Museum

From 01/01/2010 to 31/12/2019

At 7.8 km

Formula 1 2019 Brazilian "Heineken" Grand Prix

From 17/11/2019 to 17/11/2019

At 9.3 km

Path Festival in Sao Paulo

From 01/06/2019 to 02/06/2019

At 9.5 km

Tour of the Edifício Itália

From 01/01/2019 to 31/12/2019

At 11 km

Sao Paulo Modern Art Museum, visit

From 01/01/2010 to 31/12/2019

At 11 km

São Paulo Biennial of Contemporary Art - Videobrasil

From 09/10/2019 to 02/02/2020

At 11 km

Museum of the Portuguese Language, Sao Paulo, visit

From 01/01/2017 to 31/12/2019

At 12 km

Festival of Korean Culture

From 09/08/2019 to 09/08/2019

At 18 km

Our accommodations

Superior Apartment with 1 double bed

  • Max. number of persons: x2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Apartment with twin beds

  • Max. number of persons: x2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk(...)

Superior apart with double bed and sofa bed. For 2 adults and 2 children up to 16 years

  • Max. number of persons: x2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk(...)

Standard Apartment for People with Disabilities with 1 double bed

  • Max. number of persons: x2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk(...)

Executive Apartment with 1 queen-size bed

  • Max. number of persons: x2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

GOURMET BAR

Type of cuisine: Gourmet

Gourmet Bar Berrini is the perfect place for those seeking a unique experience, offering a pleasant atmosphere and sophisticated decor. Enjoy our contemporary cuisine and international tapas!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Photo non contractuelle / Strictly non binding

Gourmet Bar Berrini is perfect for a quick meal or enjoying a drink with friends during happy hour.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 87 m²

  • Maximum capacity: 200 people

Find out more
Novotel São Paulo Berrini Meeting Room

Our guest reviews for
Novotel São Paulo Berrini

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

1,628 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

66 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Dirty sheets were not replaced all week (despite request)

Customer review rating 4.5/5

Mats Business - 18/05/2019 AccorHotels certified review

Check-in was a highly manual/slow process. Lobby area and rooms nicely designed and clean. The unpleasant surprise came when I went to sleep: it turns out my bedsheets had black make-up stains on them (previously folded away as part of making the bed). But not the end of the world - it's just make-up and those things happen. Next day I put the "please replace my bedding" flyer on my bed to get it replaced. It was nicely made when I came home that evening, but when I unfolded the bedsheets, those same black stains were still/again there! The same process repeated 3x that week - I ended the week with the same black make-up stains on my (probably same?) bedding. I don't even want to know what that means for this hotel's policy on replacing bedding between guests. Otherwise the room and hotel looked nicely clean. Gym looked quite dirty - hairs and dust on the floor, as if it wasn't cleaned more than once a week. Breakfast was nice - same thing every day of the week, but enough choices to make your own variation. Also, the weirdest thing for a hotel in the business district: no ironing board in the rooms. When I went to ask, it appears those were not provided for Superior Room (EUR 120/night) guests, but "only for Executive Room guests". Almost had to beg to get an ironing board - with an iron that had a broken steam function (only got hot), so was quite a hassle with manually having to spray water on my shirt before I could iron it.

Dear Mats Klein B., Thank you for taking the time to tell us about your experience at the Novotel São Paulo Berrini. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paula Peissner Gerente Geral Novotel São Paulo Berrini

Correct, everything in its place.

Customer review rating 4.5/5

Anonymous Business - 12/05/2019 AccorHotels certified review

Very good.

Dear Eugenio Hernandez B., We very much appreciate your comments regarding your stay at the Novotel São Paulo Berrini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula Peissner Gerente Geral Novotel São Paulo Berrini

good location; modern facility; great people at any point of service

Customer review rating 4.5/5

Gustavo Business - 11/05/2019 AccorHotels certified review

good place; good swimming pool and gym, good food, good overall service; stayed for 4 nights

Dear Gustavo Hector S., We very much appreciate your comments regarding your stay at the Novotel São Paulo Berrini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula Peissner Gerente Geral Novotel São Paulo Berrini

It was good, but could be better

Customer review rating 4.5/5

Daniel S. Business - 10/05/2019 AccorHotels certified review

The experience was good. It's a beautiful and modern room, but I missed body lotion and more options for the breakfast. The staff was also great!

Prezado Daniel, boa tarde! Agradeço muito pelos comentários sobre sua hospedagem no Novotel São Paulo Berrini Seus comentários serão compartilhados com a nossa equipe. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigada mais uma vez por compartilhar a sua experiência e espero revê-lo em breve no Novotel São Paulo Berrini. Atenciosamente, Paula Peissner Gerente Geral Novotel São Paulo Berrini

Great service!

Customer review rating 4.5/5

Rene B. Business - 09/05/2019 AccorHotels certified review

Apart from the modern facilities, I would like to compliment the full staff for the service they provide. I would like to specially mention staff member Edison from the Novotel Berrini restaurant. He's very knowledgeable and takes time to advice those who want to have a great meal (compliments to the chef too). I'm a frequent traveler and visit many hotels, but this was new to me and very much appreciated. It made me feel welcome, which ultimately made the Novotel Berrini the perfect stay for me. Really well done!

Dear Rene B., We very much appreciate your comments regarding your stay at the Novotel São Paulo Berrini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula Peissner Gerente Geral Novotel São Paulo Berrini

Novotel Berrini , good for business trip

Customer review rating 4.5/5

Cecilia Business - 05/05/2019 AccorHotels certified review

Novotel Berrini is perfect hotel for business trip . located close to the malls and business centers. The rooms are quiet, big and new brand. The restaurant is fine, but an improvement is required. the staff is very helpful and kind with guests.

Prezada Cecilia, bom dia! Agradeço muito pelos comentários sobre sua hospedagem no Novotel São Paulo Berrini Seus comentários serão compartilhados com a nossa equipe. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigada mais uma vez por compartilhar a sua experiência e espero revê-la em breve no Novotel São Paulo Berrini. Atenciosamente, Paula Peissner Gerente Geral Novotel São Paulo Berrini

Confortable

Customer review rating 4.5/5

Nicolas C. Business - 04/05/2019 AccorHotels certified review

O stayed for one night, so my experience was short. Great reception, great breakfast, great bed and Room. Only the check out was slow.

Prezado Nicolas, bom dia! Agradeço muito pelos comentários sobre sua hospedagem no Novotel São Paulo Berrini Seus comentários serão compartilhados com a nossa equipe. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigada mais uma vez por compartilhar a sua experiência e espero revê-lo em breve no Novotel São Paulo Berrini. Atenciosamente, Paula Peissner Gerente Geral Novotel São Paulo Berrini

Good location and infraestructure

Customer review rating 4.5/5

Anonymous Business - 04/05/2019 AccorHotels certified review

Good location and infraestructure but not so good experience with staff.

Prezada Nathalia, bom dia! Agradeço muito pelos comentários sobre sua hospedagem no Novotel São Paulo Berrini Seus comentários serão compartilhados com a nossa equipe. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigada mais uma vez por compartilhar a sua experiência e espero revê-la em breve no Novotel São Paulo Berrini. Atenciosamente, Paula Peissner Gerente Geral Novotel São Paulo Berrini

Acceptable for short stays

Customer review rating 4.5/5

Anonymous Business - 03/05/2019 AccorHotels certified review

The hotel is clean and nice. But, the food is really poor, the room service is overpriced and the quality is really bad. Good point - the gym it’s ok

Dear Emilio Jose Guldris Di B., We very much appreciate your comments regarding your stay at the Novotel São Paulo Berrini. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely, Paula Peissner Gerente Geral Novotel São Paulo Berrini

Great

Customer review rating 4.5/5

Guilherme Business - 02/05/2019 AccorHotels certified review

Clear improvement

Prezado Guilherme, bom dia! Obrigada pela ótima avaliação do nosso hotel! Ficamos felizes que tenha tido uma boa experiência e notado as melhoras. Esperamos revê-lo novamente em breve. Até a proxima! Paula Peissner Gerente Geral Novotel São Paulo Berrini

Dr

Customer review rating 4.5/5

Upendra Business - 01/05/2019 AccorHotels certified review

Neat & clean well organised hotel&room. Areas of improvment:room should be equipped with complementary saving kit & at least two drinking water bottles. Hotel Restortant can serve multicusion menu for lunch&dinner considering some Indian dishes

Dear Upendra Prasad B., We very much appreciate your comments regarding your stay at the Novotel São Paulo Berrini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula Peissner Gerente Geral Novotel São Paulo Berrini

Generally ok, but it was difficult to communicate with staff in the reception due to language barrier

Customer review rating 4.5/5

Tae Y. K. Business - 30/04/2019 AccorHotels certified review

staff in the reception was not good at speaking English

Dear Tae Youn k., We very much appreciate your comments regarding your stay at the Novotel São Paulo Berrini. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely, Paula Peissner Gerente Geral Novotel São Paulo Berrini

Excellent Hotel Excellent Location

Customer review rating 4.5/5

Carlos N. Business - 27/04/2019 AccorHotels certified review

Right Next to Berrine and Morumbi Shopping. Brand new hotel great rooms, great staff and vigorous breakfast

Prezado Carlos, boa tarde! Obrigada pela ótima avaliação do nosso hotel! Ficamos felizes que tenha tido uma boa experiência. Esperamos revê-lo novamente em breve. Atenciosamente, Paula Peissner Gerente Geral Novotel São Paulo Berrini

Limited amenities but comfortable stay and great customer service

Customer review rating 4.5/5

Anonymous Business - 23/04/2019 AccorHotels certified review

It's a boutique hotel with limited food options and no pool. It's also in a neighborhood that once it gets dark, there isn't much to do. However, the hotel is clean, new and very comfortable. The people are all great and customer service was exceptional.

Dear Carla Elena R., We very much appreciate your comments regarding your stay at the Novotel São Paulo Berrini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula Peissner Gerente Geral Novotel São Paulo Berrini

Media

Customer review rating 4.5/5

Paulo Families - 22/04/2019 AccorHotels certified review

Nada de impressionante

Prezado Paulo, bom dia! Agradeço muito pelos comentários sobre sua hospedagem no Novotel São Paulo Berrini Seus comentários serão compartilhados com a nossa equipe. Tenho certeza de que este feedback nos ajudará muito aprimorar continuamente a qualidade de nossos serviços. O Le Club é um programa de fidelidade da Accor, e pontua somente reservas efetuadas pelo site da Accor ou diretamente no hotel. Obrigada mais uma vez por compartilhar a sua experiência e espero revê-lo em breve no Novotel São Paulo Berrini. Atenciosamente, Paula Peissner Gerente Geral Novotel São Paulo Berrini

dissapointing

Customer review rating 4.5/5

Virginia F. Business - 22/04/2019 AccorHotels certified review

I was assigned a disabled room : the bed was small and short , the shower place was prepared for a chair , the floor was slippery . The bathroom mirror was hanged very low - I should have been asked for acceptance prior to my arrival . Very dissapointing .

Dear Virginia Leticia F., Thank you for taking the time to tell us about your experience at the Novotel São Paulo Berrini. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paula Peissner Gerente Geral Novotel São Paulo Berrini

wonderful

Customer review rating 4.5/5

Maaa Business - 22/04/2019 AccorHotels certified review

always the best disposition to help

Estimada Maria Alejandra A., Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel São Paulo Berrini. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Paula Peissner Gerente Geral Novotel São Paulo Berrini

Good

Customer review rating 4.5/5

Me Solo - 19/04/2019 AccorHotels certified review

It was nice nice staff and room

Dear Hamza K., We very much appreciate your comments regarding your stay at the Novotel São Paulo Berrini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula Peissner Gerente Geral Novotel São Paulo Berrini

a fair price

Customer review rating 4.5/5

Johnny K. Business - 17/04/2019 AccorHotels certified review

a fair price for a great infra structure, architecture, service, quality and atmosphere

Dear Johnny k. De O., We very much appreciate your comments regarding your stay at the Novotel São Paulo Berrini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula Peissner Gerente Geral Novotel São Paulo Berrini

Good Experience as Usual

Customer review rating 4.5/5

Ros Business - 15/04/2019 AccorHotels certified review

Warm welcome and good staying also thanks to the professionally behaviour of the reception team except for the night shift maybe too rude and not ready for listening.

Dear Rosario C., We very much appreciate your comments regarding your stay at the Novotel São Paulo Berrini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula Peissner Gerente Geral Novotel São Paulo Berrini
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