Hotel - Aparthotel Adagio Alphaville
Adagio Hotel Adagio Hotel

Aparthotel Adagio Alphaville

4.5/5 69 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 149.00 BRL Non member rate
From 134.10 BRL Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Ironing room

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)

Business services

  • 3 meeting room(s)
See all services

Hotel location

Our apartments

  • 294 apartments
  • 100% non-smoking hotel
  • 21 apartments for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our apartments fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.4/5 AccorHotels Rating 1,266 reviews

Our guest reviews for Aparthotel Adagio Alphaville

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 69 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Flavio D. Business - 16/07/2018 AccorHotels certified review
« Nice hotel but reception service could be better »

I really enjoyed the hotel: the location was excellent, the food was really good, and room was nice and tidy. However, I had some issues when interacting with reception service: 1) During my check in process, it lasted around 40 minutes in a Friday evening. 2) During my check out process, it took also around 40 minutes, because I was being provided with a final statement that some items had different values of what I've paid before (because hotel asked my to pay my nights/extras nights) every 7 nights spent in the hotel. It took this long to be able to provide me the correct final statement.

Luís Business - 15/07/2018 AccorHotels certified review
« Very good »

The room is very comfortable. Shower water is either too hot or too cold. Dinner menu has a very short number of options, and the food was served a bit cold. Overall, the hotel is good but can be improved in the topics cited above.

Gabriel Business - 06/07/2018 AccorHotels certified review
« It was ok »

The hotel has a nice infrastructure though due to the lack of assistance sometimes make it hard to have a nice stay. The room is great with a great view from the balcony. Else the variety of breakfast is outstanding. Of course there’s plenty of things to improve.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Gabriel P.: Agradecemos por nos contar sobre sua experiência no Adagio Alphaville. No Adagio, procuramos fornecer um serviço de alto nível a cada um de nossos clientes; por isso seu feedback é muito importante para nós. Esteja certo de que tomamos medidas apropriadas junto as equipes de recepção e manutenção para lidarmos com seus comentários e prevenirmos futuras ocorrências. Agradecemos que tenha nos contado sobre sua estadia e esperamos que nos dê a oportunidade de melhor servi-lo num futuro próximo. Sinceramente, Ana Carolina Egydio Gerente Geral

Amod W. Business - 27/06/2018 AccorHotels certified review
« Satisfied with the service. »

Am satisfied with the service. As I am pure vegetarian I was expecting Veg Breakfast I also discuss with staff and chef. But some how they were not able to provide it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Amod W., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Alphaville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem to the restaurant and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ana Carolina Egydio

Amresh S. Business - 24/06/2018 AccorHotels certified review
« It was good stay experience »

Overvalued in terms of pricing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Amresh s., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Alphaville. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ana Carolina Egydio

Sandesh S. Solo - 23/06/2018 AccorHotels certified review
« Invoice copy of bill »

It was promised to send invoice copy of bill on my e mail.Still I have not received.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR. Sandesh Madan S., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Alphaville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I have already requested that the reception team direct you to the invoice. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ana Carolina Egydio

Herman Business - 23/06/2018 AccorHotels certified review
« Satisfied »

Good value. Practical. Good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Herman Hon L., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Alphaville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Carolina Egydio

Naina N. Couples - 05/06/2018 AccorHotels certified review
« Had a very peaceful and pleasant stay »

It was a great experience staying in adagio. Great service, someone was always there for help or any kind of query. Lovely breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Niana Suraj N., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Alphaville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Carolina Egydio

Fabio A. Families - 05/06/2018 AccorHotels certified review
« Good hotel value x quality »

Quiet hotel, well located, great staff. Room in good conditions and kitchen w/all needed equipment. We always like to stay there as it is near market, restaurants, coffee shop. And has the Adagio quality!

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Fabio Franco Costa A.: Apreciamos seus comentários referentes á sua hospedagem no Adagio Alphaville. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja tão agradável quanto a anterior. Sinceramente, Ana Carolina Egydio Gerente Geral,

Leticia C. Business - 29/05/2018 AccorHotels certified review
« Nice staying »

The hotel is located in a nice place and the personnel were very friendly

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Leticia C.: Apreciamos seus comentários referentes á sua hospedagem no Adagio Alphaville. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja tão agradável quanto a anterior. Sinceramente, Ana Carolina Egydio Gerente Geral,

Simon Business - 28/05/2018 AccorHotels certified review
« Maitenance needed »

No Hot Water one morning, Phone not working no one could hear me, Dishwasher flooded room, No Soap (body wash) in the shower when first checked in...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Simon S., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Alphaville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ana Carolina Egydio

Juliana Business - 30/04/2018 AccorHotels certified review
« Good experience »

Good and comfortable hotel but the attendants are very confused.

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Juliana Silva Monteiro R.: Agradecemos por nos contar sobre sua experiência no Adagio Alphaville. No Adagio, procuramos fornecer um serviço de alto nível a cada um de nossos clientes; por isso seu feedback é muito importante para nós. Esteja certa de que tomamos medidas apropriadas junto a equipe de recepção para lidar com seus comentários e prevenirmos futuras ocorrências. Agradecemos que tenha nos contado sobre sua estadia e esperamos que nos dê a oportunidade de melhor servi-la num futuro próximo. Sinceramente, Ana Carolina Egydio Gerente Geral

Kátia C. Families - 28/04/2018 AccorHotels certified review
« Quick trip to SP »

The room was clean, big and comfortable for our family of four. We had a good time and the staff was nice.

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Katia Cristina Sena Gomes da C.: Apreciamos seus comentários referentes á sua hospedagem no Adagio Alphaville. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja tão agradável quanto a anterior. Sinceramente, Ana Carolina Egydio Gerente Geral,

Juan B. Business - 27/04/2018 AccorHotels certified review
« No hot water in shower »

Overall good experience with the exception that I had no hot water in the bathroom. I did the complaint in reception at the night, hoping the issue would have been fixed by the morning but it was not. When I told the receptionist of the issue she showed very low empathy and there was no apologise.

Beatriz D. Business - 27/04/2018 AccorHotels certified review
« Helpfulness »

Overall attention was good. First night I was looking for some coffee (I was surprised there was no courtesy coffee in the room as in all the hotels I have stayed it is available-as a suggestion you could put some coffee as courtesy in the rooms or at least to have some available for sale) they explained me this hotel does not used to provide coffee but the sir at the front desk (sorry I forgot to take his name but was on Tuesday Apr 10 night) kindly found some coffee for me. The only complaint I have is that I asked to clean the room on Wednesday but when I arrived at night they picked up all the towels but didn't left any and the bathroom floor was wet so I had to ask front desk to provide towels.

Simon P. Business - 22/04/2018 AccorHotels certified review
« Good value for the money »

Small, room, no towels, no soap, no coffee On Friday April 21, open sewer smell in our rooms No reaction what so ever from the front desk

Mrs M. Business - 22/04/2018 AccorHotels certified review
« I feel at home! »

It was very pleasant and with comfort. I could find all important services for me! The employees were polite and it seems they work very happy!

Anonymous Families - 21/04/2018 AccorHotels certified review

The checkin experience was terrible, there are a lot of bureaucracy, copies, signatures, etc that take so much time, shloukd be improve. I took at least 30 minuts to realize it (line, few staff, and a terrible non easy procedures). The location is very good and centric. The size of double rooms are good enough, bigger than most of competitors. The cleanliness was not so good, specially because we are traveling with children.

Hay Solo - 16/04/2018 AccorHotels certified review

The Adagio is very good, excellent location and good service, although is on the expensive side except om weekends

André Business - 01/04/2018 AccorHotels certified review
« Excelente. »

Excelente estadia.

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