Hotel - Aparthotel Adagio Alphaville
Adagio Hotel Adagio Hotel

Aparthotel Adagio Alphaville

4.5/5 96 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 198.55 BRL Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Ironing room

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)

Business services

  • 3 meeting room(s)
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Hotel location

Our apartments

  • 273 apartments
  • 100% non-smoking hotel
  • 21 apartments for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our apartments fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 1,997 reviews

Our guest reviews for Aparthotel Adagio Alphaville

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 96 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Fernanda Families - 04/01/2019 AccorHotels certified review
« Really Good »

Everything good.

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Fernanda de Andrade H.: Apreciamos seus comentários referentes á sua hospedagem no Adagio Alphaville. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja tão agradável quanto a anterior. Sinceramente, Ana Carolina Egydio Gerente Geral,

Michel Families - 02/01/2019 AccorHotels certified review
« Excelent service and facilities »

Team is nice and the apt was clean and comfortable. The 3rd bed wasalready done when we got there. Tks

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Michel Chaim M.: Agradecemos por nos contar sobre sua experiência no Adagio Alphaville. No Adagio, procuramos fornecer um serviço de alto nível a cada um de nossos clientes; por isso seu feedback é muito importante para nós. Esteja certo de que tomamos medidas apropriadas junto a equipe de recepção para lidar com seus comentários e prevenirmos futuras ocorrências. Agradecemos que tenha nos contado sobre sua estadia e esperamos que nos dê a oportunidade de melhor servi-lo num futuro próximo. Sinceramente, Ana Carolina Egydio Gerente Geral

Danusa M. Business - 24/12/2018 AccorHotels certified review
« GOOD »

iT WAS THE FIRST TIME AND I liked hotel very clean, rooms good, cafeteria / restaurant good too.

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Danusa Alessandra M.: Apreciamos seus comentários referentes á sua hospedagem no Adagio Alphaville. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja tão agradável quanto a anterior. Sinceramente, Ana Carolina Egydio Gerente Geral,

Leonardo Business - 21/12/2018 AccorHotels certified review
« The experience was amazing. »

Nothing to declare. All services are very well serviced.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Leonardo de Souza C.: Apreciamos seus comentários referentes á sua hospedagem no Adagio Alphaville. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja tão agradável quanto a anterior. Sinceramente, Ana Carolina Egydio Gerente Geral,

Elio Families - 18/12/2018 AccorHotels certified review
« ok »

Room, facilities and breakfast were impeccable. However, check-in transaction times took too long. I understand that we were a party of 4 and the lady who checked us was on-the-job training, but since it was late night and I had a 4-year old boy with me as well as my wife who have just been through surgery, they should never let her check me in.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Elio Kitano H.: Agradecemos por nos contar sobre sua experiência no Adagio Alphaville. No Adagio, procuramos fornecer um serviço de alto nível a cada um de nossos clientes; por isso seu feedback é muito importante para nós. Esteja certo de que tomamos medidas apropriadas junto a equipe de recepção para lidar com seus comentários e prevenirmos futuras ocorrências. Agradecemos que tenha nos contado sobre sua estadia e esperamos que nos dê a oportunidade de melhor servi-lo num futuro próximo. Sinceramente, Ana Carolina Egydio Gerente Geral

Marcus D. Business - 03/12/2018 AccorHotels certified review
« The hotel missed two wake-up calls, very poor breakfast foods, rooms not cleaned well. »

The hotel missed two wake-up calls, very poor breakfast foods, rooms not cleaned well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Alan Marcos D., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Alphaville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ana Carolina Egydio

Leny A. M. Business - 29/11/2018 AccorHotels certified review

I was awesome, I REALLY enjoyed my stay. But I had a small problem with the tv, I called to the reception but nobody cared about “I’ll tell to the assistance...” and nothing happened. The apartment was flawless, I loved every single detail

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Leny Anne M.: Agradecemos por nos contar sobre sua experiência no Adagio Alphaville. No Adagio, procuramos fornecer um serviço de alto nível a cada um de nossos clientes; por isso seu feedback é muito importante para nós. Esteja certa de que tomamos medidas apropriadas junto a equipe de recepção para lidar com seus comentários e prevenirmos futuras ocorrências. Agradecemos que tenha nos contado sobre sua estadia e esperamos que nos dê a oportunidade de melhor servi-la num futuro próximo. Sinceramente, Ana Carolina Egydio Gerente Geral

Dmitry Business - 25/11/2018 AccorHotels certified review
« Everything is Ok except no bill at check out »

Everything was OK, but I didn't receive bill at check out. In the reception clerk told me that I will get bill by email, but I didn't receive nothing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Dmitry T., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Alphaville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The reception desk is forwarding your invoice by email. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ana Carolina Egydio

Cesar V. Solo - 25/11/2018 AccorHotels certified review
« Check out process needs improvement »

When a guess is staying over is best to point out the check out time rather then finding not so polite or down right rude ways of reminding the guest of the duration of your stay before you have to check out. Is a small adjustment but one that will ensure total client satisfaction.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Cesar Wanderley V., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Alphaville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ana Carolina Egydio

Anonymous Business - 15/11/2018 AccorHotels certified review
« Needs attention to detail »

Hotel needs to correct some basic flaws now, otherwise it will be "trash" 1 year from now. Housekeeping needs extreme attention, urgently. So does maintenance. Front desk interns are also in need of better training. We were told some things a customer should never, ever hear from a front-desk receptionist.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mr. Sixto Alejandro Fonseca S., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Alphaville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ana Carolina Egydio

Reiner Business - 11/11/2018 AccorHotels certified review
« Bussines un SP »

Great experience

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Sr. Reiner B., Le agradecemos enormemente sus comentarios en relación a su estancia en Aparthotel Adagio Alphaville. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Atentamente Ana Carolina Egydio

Renato M. Friends - 05/11/2018 AccorHotels certified review
« Great hotel, staff and location »

Great room, staff very comprehensive to requests and the hotel is very well located. Room service was very good as well.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Renato Vilela de Andrade m.: Apreciamos seus comentários referentes á sua hospedagem no Adagio Alphaville. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja tão agradável quanto a anterior. Sinceramente, Ana Carolina Egydio Gerente Geral

Eliana C. M. Business - 21/10/2018 AccorHotels certified review
« Excellent hotel »

This hotel is located in a strategic point of City and it facilitated my activities. Excellent employee service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eliana Cristina M., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Alphaville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Renata Reis Sub Gerente

S. H. &. M. Couples - 02/10/2018 AccorHotels certified review
« enjoyable »

same

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. & M. H., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Alphaville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Carolina Egydio

Hamilton Families - 30/09/2018 AccorHotels certified review
« Overall good, but room cleaning was not good enough. »

2 months stay with Excellent breakfast, good service, but lack of good cleaning.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Hamilton C.: Agradecemos por nos contar sobre sua experiência no Adagio Alphaville. No Adagio, procuramos fornecer um serviço de alto nível a cada um de nossos clientes; por isso seu feedback é muito importante para nós. Esteja certo de que tomamos medidas apropriadas junto a equipe de governança para lidar com seus comentários e prevenirmos futuras ocorrências. Agradecemos que tenha nos contado sobre sua estadia e esperamos que nos dê a oportunidade de melhor servi-lo num futuro próximo. Sinceramente, Ana Carolina Egydio Gerente Geral

Bruno M. Business - 15/09/2018 AccorHotels certified review
« Business week trip »

Easy check-in and check-out

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Bruno Jose da M. : Apreciamos seus comentários referentes á sua hospedagem no Adagio Alphaville. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja tão agradável quanto a anterior. Sinceramente, Ana Carolina Egydio Gerente Geral,

William Business - 07/09/2018 AccorHotels certified review
« The hotel does not provide the receipt by e-mail. »

This is the second time the hotel do not provide the receipt.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. William Gomes F.: Agradecemos por nos contar sobre sua experiência no Adagio Alphaville. No Adagio, procuramos fornecer um serviço de alto nível a cada um de nossos clientes; por isso seu feedback é muito importante para nós. Esteja certo de que tomamos medidas apropriadas junto a equipe de recepção para lidar com seus comentários e prevenirmos futuras ocorrências. Agradecemos que tenha nos contado sobre sua estadia e esperamos que nos dê a oportunidade de melhor servi-lo num futuro próximo. Sinceramente, Ana Carolina Egydio Gerente Geral

Danilo M. R. Business - 03/09/2018 AccorHotels certified review
« Good »

The employees are really kindness people. The room was clean and well maintained. But bathroom is too small.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Danilo Morgado r.: Apreciamos seus comentários referentes á sua hospedagem no Adagio Alphaville. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja tão agradável quanto a anterior. Sinceramente, Ana Carolina Egydio Gerente Geral,

263damians Business - 20/08/2018 TripAdvisor review
« Careless of the details »

I stayed three days. The first night I detected liquid soap almost finished, not just in the shower, but in the lavatory too. Apart from this, that week was so cold in Sao Paulo. The room had no heater nor blankets available.This hotel should take care of these details in order to fidelize its customers. There’s a lot of places to stay offering nearby.

Anonymous Families - 13/08/2018 AccorHotels certified review
« Surpreendente »

Superou as expetativas.

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Dulclerci Sternadt A.: Apreciamos seus comentários referentes á sua hospedagem no Adagio Alphaville. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja tão agradável quanto a anterior. Sinceramente, Ana Carolina Egydio Gerente Geral,

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