Hotel - Mercure Jakarta Pantai Indah Kapuk
Mercure Hotel Mercure Hotel

Mercure Jakarta Pantai Indah Kapuk

4.5/5 146 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Reduced mobility rooms
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SOEKARNO HATTA AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Tennis  (Nearby)
    • Indoor tennis court
    • Tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Mercure Jakarta Pantai Indah Kapuk offers 240 comfortable rooms and suites that are designed for modern business and leisure travellers.

  • 240 rooms
  • 220 non-smoking rooms
  • 24 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 670 reviews

Our guest reviews for Mercure Jakarta Pantai Indah Kapuk

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 146 reviews
Eddy T. Couples - 18/09/2018 AccorHotels certified review
« Wonderful »

The receptionist was very polite and helpful. Check in was fast and we were upgraded to a high floor suite room. The room was clean with complete ammeneties. Defenitely will stay there again if I visit that part of Jakarta.

Family - 18/09/2018 TripAdvisor review
« awesome »

thanks to mr ramos for upgraded my room to suite room , and thanks to all the staff mercure PIK for excellent services.....hope i can get same services for next stay at mercure PIK , bravo mercure PIK

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rudy D, Thank you very much for this five bubble review. Glad to know you enjoyed the services offered by the staff. I have shared this review with Ramos and the whole team and all of us look forward to welcoming you again soon. Best regards, Alexander Poindl General Manager

Family - 18/09/2018 TripAdvisor review
« Overall a pleasant stay experience, half the staffs are friendly with smiles. A suggestion for improvement will be to pr »

Overall a pleasant stay experience, half the staffs are friendly with smiles. A suggestion for improvement will be to provide complimentary perks like breakfast for guests celebrating a special occasion. For a 4-star hotel, the price for the suite at 2,4jt is pretty much overpriced.

Kris Couples - 17/09/2018 AccorHotels certified review
« Good access hotel »

Nice room and comfort bed, great view and easy access to interesting crowd places in the area

Anonymous Business - 17/09/2018 AccorHotels certified review
« Very comfortable stay, close to airport »

Short drive from airport but close to shopping and food. A very confortable and clean room

Yvette Families - 17/09/2018 AccorHotels certified review
« Pleasant stay »

Overall a pleasant stay experience, half the staffs are friendly with smiles. A suggestion for improvement will be to provide complimentary perks like breakfast for guests celebrating a special occasion. For a 4-star hotel, the price for the suite at 2,4jt is pretty much overpriced.

Andrea Couples - 17/09/2018 AccorHotels certified review
« High quality in a brand new hotel »

Our stay at Mercure hotel satisfied us in every aspects, big room with super comfortable bed, huge flat tv, stunning view form 23rd floor. We enjoyed the relax in the pool and fitness area. For our needs of relaxing waiting for the next day flight, this hotel has been the ideal solution. The only remark that we have to write is that at the time to have dinner we had not been told that there was also a menù option and not just a buffet at the hotel restaurant.

Christopher T. Business - 17/09/2018 AccorHotels certified review
« Best Recommended Hotel »

I stay only one night, but overall very satisfied. The room, service and good location especially for early flight for the next day. I specially thanks to the receptionist staff ( Ms. Gabriel ) who is very kindly & friendly. Also for all staff including security. The service are excellent. Only one thing need improvement. I stayed at room 1730 and checked-in around 4 pm. It seemed the AC is not worked optimum. I feel a little bit hot. Maybe my room window face to afternoon sun, so it's a bit hot.

Connie Families - 16/09/2018 AccorHotels certified review
« Satisfied »

Everthing was good

Ng S. Y. (. N. Business - 16/09/2018 AccorHotels certified review

Hotel location close to airport, PIK Avenue and modern and new design hotel.

R. Families - 16/09/2018 AccorHotels certified review
« Clean and comfortable room »

Strategic location, just next to the pik avenue mall and walking distance to the fresh market. The room was clean, the staff was friendly, fast check in and out. Super!

Anonymous Business - 15/09/2018 AccorHotels certified review
« Comfortable. »

My room upgraded when my reserved room was not available yet. And when we checked in to the room, one of the hotel staffs called me to check if the room was comfortable enough for us. It's an excellent service! Keep it up.

Thersius T. Business - 14/09/2018 AccorHotels certified review
« Good Job »

Good Services

W. Business - 12/09/2018 AccorHotels certified review
« nice hotel »

The environment of the hotel is good, but the price is not compromised. The reason is the corporate rate is much higher than book through other webs apps. Meanwhile I wish I can get better price even better then book through webs apps, so that I can arrange my principle or my related business partner to stay here.

C. Business - 12/09/2018 AccorHotels certified review
« Clean time to late »

Sometimes clean time is to late, eve an after 16:30, if earlier is more better!

Hardian Business - 11/09/2018 AccorHotels certified review
« Great New Hotel »

All the staff are friendly and professional. Great new hotel, clean and so comfy.

Anonymous Business - 10/09/2018 AccorHotels certified review

All perfect except the shower: a lot of water spills out, and we have to use all the towels to dry it (so much for eco friendliness). My colleague staying in another room experienced the same problem, so it seems to be a design issue.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Gaston D., Thank you for your loyalty as our Le Club Accorhotels Gold member and thank you for sharing your recent stay experience at Mercure Pantai Indah Kapuk. We are very excited to know that your stay had been mostly perfect. Your feedback on areas for improvement have been taken note, specially on the water spill out and the quality of our food and beverage. Thank you again for sharing your experience, and we hope your future visits will be much more memorable. Sincerely, Dosen SINAGA Executive Assistant Manager

David Friends - 10/09/2018 AccorHotels certified review
« Hotel room is clean and comfy, staff are helpful and friendly. »

Pleasant and definitely will consider staying again only if the hotel isn't as hard to book as the hotel has no vacancies most of the time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. David G., Thank you for your recent stay at Mercure Pantai Indah Kapuk and thank you for taking the time to complete our online survey. We are super excited to read your feedback and happy to know that you felt welcome and privileged. We appreciate your kind words on the cleanliness and comfortableness of our Hotel room, and helpfulness and friendliness of our staff. Rest assured that your kind words will be shared with the rest of the team. Thank you for considering to stay again, however due to our Hotel occupancy is high at most times, we strongly suggest that you reserve your room well in advance. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dosen SINAGA Executive Assistant Manager

Samuel Couples - 09/09/2018 AccorHotels certified review
« Nice »

Friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Samuel B., Thank you for taking the time and effort to fill up our online survey regarding your recent stay at Mercure Pantai Indah Kapuk. Your feedback on our friendly staff is sincerely appreciated and will be shared with the rest of the team. I am sure that your recognition will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we look forward to welcome you back should future travel brings you to Jakarta. Sincerely, Dosen SINAGA Executive Assistant Manager

Choompot Business - 08/09/2018 AccorHotels certified review
« Good location, Good room, Good breakfast »

Good location, Good room, Good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Choompot P., Thank you for taking time to fill up our online survey regarding your recent stay at Mercure Pantai Indah Kapuk. We are excited to know that our location, room, and breakfast are up to your expectation. Thank you for pointing out points for improvement that we will address accordingly. I will be pleased to share your comments with our team as I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dosen SINAGA Executive Assistant Manager

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