Hotel - Mercure Jakarta Pantai Indah Kapuk
Mercure Hotel Mercure Hotel

Mercure Jakarta Pantai Indah Kapuk

4.5/5 227 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Reduced mobility rooms
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SOEKARNO HATTA AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Tennis  (Nearby)
    • Indoor tennis court
    • Tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Mercure Jakarta Pantai Indah Kapuk offers 240 comfortable rooms and suites that are designed for modern business and leisure travellers.

  • 240 rooms
  • 220 non-smoking rooms
  • 24 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 1,038 reviews

Our guest reviews for Mercure Jakarta Pantai Indah Kapuk

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 227 reviews
Dessy L. Families - 17/01/2019 AccorHotels certified review
« Hotel rooms are very clean and comfy »

It was amazing. Hotel rooms are clean, comfortable & beautiful for photoshoot.

Theduard F. Business - 17/01/2019 AccorHotels certified review
« Marvelous »

We had memorable experience here, breakfast was good, delicious, and various. Location was great and strategic too. If you want to walk around, there are very much restaurants near here so it’s not possible to be starving. Sure will become patronage if I have another chance to come here again.

Loekito S. Business - 17/01/2019 AccorHotels certified review
« satisfied! »

very nice hotel, clean, and located in strategy area. Mall and place to eat is important.

A. Solo - 15/01/2019 AccorHotels certified review
« Enjoyable and Relaxing stay at Mercure Jakarta Pantai Indah Kapuk »

My flight landed in Jakarta around 4pm in the afternoon (during weekday). The timing is exactly on the peak time of Jakarta traffic. But Mercure Jakarta Pantai Indah Kapuk is so well located that I don't need to hustle with Jakarta traffic from airport. I arrived the hotel within 10 minutes from the airport, greeted by the nice and kind hotel crews (who know you by name). Check in process is fast and seamless, everything was done in a matter of minutes, so total time since I went out from the airport until I could throw my self in bed is less then 30 minutes (at weekdays 4pm in Jakarta, it is unbelievably fast). Room is spacious, nice, and clean. Hotel facility is good. The fitness center is well managed (brand new equipment and well equipped for a hotel). Breakfast is good (they served wide variety of local and western food), and the other good point is that the hotel is connected to shopping mall (PIK Avenue), making it easier for you to look for alternative dining place or just to do shopping.

Alice Families - 14/01/2019 AccorHotels certified review
« Great »

We are happy and satisfy with the services

James S. Business - 14/01/2019 AccorHotels certified review

Great staff and wonderful hotel

Adelyq Business - 13/01/2019 AccorHotels certified review
« better than expected »

it was for business trip and the hotel is located conveniently near my workplace. there is also mall for food and shopping. the overall room experience was great except that the shower area has really bad smell which I supposed was due to bad sewage. what I like best was the in-room massage service in the hotel. it helps save time and was really convenient for business-traveller.

Handaya M. Families - 12/01/2019 AccorHotels certified review
« Perfect »

Perfect stay , with perfect hotel

Lindayani S. Couples - 12/01/2019 AccorHotels certified review
« Too noisy »

Staffs were very friendly, helpful and efficient. Room is clean and great but soundproof is really terrible. We barely sleep due to loud music the entire night.

Janice D. Couples - 10/01/2019 AccorHotels certified review
« Very comfortable stay »

The room was very comfy and clean, the location was very convenient, and the staff assistance and service were very impressive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Janice D., Thank you for taking the time to share your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are delighted to learn that your stay with us very comfortable. Your kind words are sincerely appreciated and have been passed on to our teams, this will certainly motivate them to keep up the good work. It was certainly a great pleasure for us to be at your service and we hope we will have the pleasure to better serving you in the near future. Sincerely, Dosen SINAGA Executive Assistant Manager

Anonymous Business - 10/01/2019 AccorHotels certified review
« Great »

Excellent Service from Gabrielle from the front desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sam Hoe Fai C., Thank you for your loyalty as our Le Club Accorhotels GOLD member and thank you for sharing your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are delighted to learn that you had a very pleasant stay and valued our dedicated associates who made your stay felt home away from home. Your kind words are sincerely appreciated and have been passed on to our teams, specially Ms. Gabriel, this will certainly motivate them to keep up the good work. It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon Sincerely, Dosen SINAGA Executive Assistant Manager

Tanna Families - 04/01/2019 AccorHotels certified review
« Overall satisfied »

Good and friendly staff @gabrielle

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Tanna A., Thank you for taking the time to share your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are delighted to learn that your stay with us was pleasant. Your kind words regarding our good and friendly associate Ms, Gabriel is sincerely appreciated and will be shared with the rest of the team. It was certainly a great pleasure for us to be at your service and we hope we will have the pleasure to better serving you in the near future. Sincerely, Dosen SINAGA Executive Assistant Manager

D. Families - 03/01/2019 AccorHotels certified review
« Wonderful »

I was so happy to spend my NYE at Mercure PIK. What an incredible experience to have surprise for being upgrade to Privilege room. My mom and I were really happy for the hospitality, a massive thank you to Ms.Sandra for being sooo nice and kind to serve us. I gave 9 out of 10 because the last day we took a shower in the morning , the shower pressure was really low and the in the last minute we used the water closet, when we used the flush, the water suddenly turned into brown, we were so surprised. But over all, it was really nice stay. We defo wud come back! Thank you Mercure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. D., Thank you for sharing your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are delighted to learn that you had an incredible stay experience with us and glad to know that you and your family felt welcome and privileged during your stay. Your kind words are sincerely appreciated and have been passed on to our teams, specially Ms. Sandra who made your stay pleasant. Your feedback will certainly motivate them to keep up the good work. Your feedback on the water is sincerely regretted and had been immediately rectified. Rest assured that we are putting measures in place to avoid recurrence in the future. Thank you again for your feedback, It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon On behalf of the whole team, we wish you Happy New Year 2019! Sincerely, Dosen SINAGA Executive Assistant Manager

R. H. Couples - 03/01/2019 AccorHotels certified review
« Extremely Satisfied »

I have always preferred to stay at Mercure Hotel PIK whenever it's possible. The staff is always helpful day and night, and they always try their best to assist me, and make sure that my stay there is comfortable. I'm more than happy to recommend this hotel to everyone who is planning to stay in the area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Raymond H. H., Thank you for sharing your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are delighted to learn that your stay with us have been of great experience, particularly your recent visit. Your kind words are sincerely appreciated and have been passed on to our teams, this will certainly motivate them to keep up the good work. Thank you for recommending our Hotel to all your relatives and colleagues. We will be pleased to be at their services. It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon On behalf of the whole team, we wish you Happy New Year 2019! Sincerely, Dosen SINAGA Executive Assistant Manager

Arni T. Families - 01/01/2019 AccorHotels certified review
« Satisfied »

The Room is Clean, The Location are Good, Kindly Staff, 5 Star

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Arni T., Thank you for sharing your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are delighted to learn that you had a very pleasant stay, felt welcome and privileged during your stay. Your kind words are sincerely appreciated and have been passed on to our teams, this will certainly motivate them to keep up the good work. It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon On behalf of the whole team, we wish you Happy New Year 2019! Sincerely, Dosen SINAGA Executive Assistant Manager

Kristin O. Families - 01/01/2019 AccorHotels certified review
« Very pleasant stay »

We have a nice stay where we can enjoy fireworks from our room. Thank you for the checkin officer if I'm not wrong his name is Ricky who help to select the correcr room for fireworks view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Kristin O., Thank you for your loyalty as our Le Club Accorhotels member and thank you for sharing your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are delighted to learn that you had a very pleasant stay, felt welcome and privilege during your stay. Your kind words are sincerely appreciated and have been passed on to our teams, specially Mr. Ricky. this will certainly motivate them to keep up the good work. It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon On behalf of the whole team, we wish you Happy New Year 2019! Sincerely, Dosen SINAGA Executive Assistant Manager

Yvonne Business - 31/12/2018 AccorHotels certified review
« smooth »

concierge crew was nicely and understanding, they directed me to the sofa area when the counter was busy. in a way they come to me to do check in instead of me going to the counter. which was really nice gesture.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Yvonne K., Thank you for sharing your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are delighted to learn that you had a very pleasant stay, felt welcome and privileged during your stay. Your kind words are sincerely appreciated and have been passed on to our teams, specially our concierge team, this will certainly motivate them to keep up the good work. It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon On behalf of the whole team, we wish you Happy New Year 2019! Sincerely, Dosen SINAGA Executive Assistant Manager

Budi D. Families - 31/12/2018 AccorHotels certified review
« Very good hotel and friendly staffs »

I have a pleasant experience during our visit there. The facilities were fine. The only concern was the water quality of the pool. Need more treatment to make it better and 1 of 2 rooms that we booked was not ready at check in time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Budi D., Thank you for sharing your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are delighted to learn that you had a very pleasant stay, felt welcome and privileged during your stay. Your kind words are sincerely appreciated and have been passed on to our teams, this will certainly motivate them to keep up the good work. Your feedback regarding the pool water and room readiness are sincerely appreciated and taken note for our improvement. It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon On behalf of the whole team, we wish you Happy New Year 2019! Sincerely, Dosen SINAGA Executive Assistant Manager

R. T. Couples - 30/12/2018 AccorHotels certified review
« Extremely Satisfied »

First time stay at this hotel, friendly staff, clean room, quick check in, near restaurant, and the best thing is this hotel connecting to PIK Avenue Mall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Thank you for sharing your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are delighted to learn that you had a very pleasant stay and valued our Hotel and dedicated friendly associates who made your stay feel home away from home. Your kind words are sincerely appreciated and have been passed on to our teams, this will certainly motivate them to keep up the good work. It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon On behalf of the whole team, we wish you Happy New Year 2019! Sincerely, Dosen SINAGA Executive Assistant Manager

A S. G. Couples - 29/12/2018 AccorHotels certified review
« Good hotel good location »

Good hotel in good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Rachel Amelia S., Thank you for sharing your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are delighted to learn that you had a very pleasant stay and valued our location and dedicated service associates who made your experience felt welcome. Your kind words are sincerely appreciated and have been passed on to our teams, this will certainly motivate them to keep up the good work. It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon On behalf of the whole team, we wish you a very Merry Christmas and Happy New Year 2019! Sincerely, Dosen SINAGA Executive Assistant Manager

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