Hotel - Mercure Karawang
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Mercure Hotel

Mercure Karawang

Jl Galuh Mas Raya  Teluk Jambe  West Karawang Indonesia 
41361  WEST KARAWANG
INDONESIA

92 reviews
TripAdvisor Rating Based on 92 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pool
  • Fitness centre
  • Massage

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for over 12s
  • Air Conditioning
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for over 12s

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Mercure Karawang has 242 modern, sophisticated rooms. Each room features a 32" LED TV screen, in-room safe, fridge, separate bathroom with standing shower, hairdryer and free Internet access.

  • 242 rooms
  • 42 non-smoking rooms
  • 2 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Pay per view channel(s)
    • Manual temperature control
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 542 reviews

Our guest reviews for Mercure Karawang

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 92 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Ericson G. G. Business - 16/07/2017
« Good Hotel »

Near to food and shop area

AccorHotels certified review
Vinna Friends - 09/07/2017
« Ms »

Great service start from security very friendly. Fast check in and check out process. Thanks to housekeeper Mr Yusuf for clean up my room very neat and tidy. And for fb team thanks for your friendly service especially for Ms Lupita and Riska.

AccorHotels certified review
Alif Z. Business - 09/07/2017
« Fantastic »

It was very joyful to stay at Mercure Karawang. The aminities and foods are very magnificent.

AccorHotels certified review
Novrinsyah Families - 07/07/2017
« Cozy place »

Cozy place, clean & easy to reach, good access.

AccorHotels certified review
Andi S. Families - 05/07/2017
« Exciting Experience »

I was very satisfied with the customer services and the room is very exciting for me and my family. I enjoyed swimming pool and the restaurant too.

AccorHotels certified review
Palti H. H. Families - 04/07/2017
« Good »

one night is a quite difficult to describe but for me the service and hospitality is very satified. may be one day in the future me and family will stay again.

AccorHotels certified review
Candy Couples - 02/07/2017
« Nice hotel »

Fast check in, fast check out

AccorHotels certified review
Bhella Couples - 02/07/2017
« Very good »

The room staff breakfast and other facility is very good

AccorHotels certified review
Ira Families - 30/06/2017
« Satisfied »

The room is quietly clean....nice view...nice and friendly staff and strategic location...

AccorHotels certified review
Jh Business - 26/06/2017
« Fantastic service mindset »

Awsome place to take rest. kind service

AccorHotels certified review
Martyn G. Business - 23/06/2017
« Mr  »

Comfortable , nice staff always very pleasant.

AccorHotels certified review
Mashudi Business - 23/06/2017
« good and fresh Hotel »

clean, comfort, but little bit too cool

AccorHotels certified review
Shane W. Business - 20/06/2017
« Seriously need to fix guest service »

Terrible Terible breakfast choices with no staff to refill or clear tables - hotel was almost empty so no excuse Terrible smell from shower drain Cheap and horrible tea and coffee in room Tiny little TV No mini bar No acknowledgement of my Accor gold membership Unfriendly reception

AccorHotels certified review
Garry T. Business - 19/06/2017
« Convenient - Well Priced - Considering location very good »

Nice Room Pleasant Staff Reasonable Gym Only issue if any was limited Room Service

AccorHotels certified review
Untung Business - 14/06/2017
« nice »

comfortable

AccorHotels certified review
Heath N. Business - 13/06/2017
« First Time Stay »

Had issues with internet consistency in signal( signal drops) at night time. Made 3 phone call to reception but failed to get any feedback. Water at shower also had some smell when turn on initially. Good support for free transfer to factory in Cikampek and also good benefit in receiving free laundry.

AccorHotels certified review
Novan Families - 02/06/2017
« Comfortable »

2 times experiences, all ok

TripAdvisor certified review
Friends getaway - 02/06/2017
« Great »

Hotel In the middle of town ,near mall ,near food area ,nice staff, nice lay out ,nice interior ,clean room ,clean bath room , good breakfast menu . We love it . Recommended hotel .keep your good performance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Mawar H, Warm greetings from Mercure Karawang.... Thank you very much for spending your valuable time to share your experience on TripAdvisor. It is our pleasure to know that our overall product and service was exceed your satisfaction. It will become encouragement for all of The hotel's staff to always give our best service to our hotel. We are delighted to see you again at our hotel. With Best Regards, Teuku Rusiansyah General Manager

AccorHotels certified review
Frederick C. Business - 29/05/2017
« A pleasant and relaxing experience »

Accommodation & food are great. i enjoy alot, although I havent got the time to use the pool due to my schedule (the pool already close)

AccorHotels certified review
Komol C. Business - 26/05/2017
« It was a great experience for us. »

It a Good

Our most recent 20 reviews
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