Hotel - Novotel Marseille Centre Prado
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Novotel Hotel

Novotel Marseille Centre Prado Hotel

103 Avenue du Prado 
13008  MARSEILLE
FRANCE

474 reviews
TripAdvisor Rating Based on 474 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Hairdressing salon  (Nearby)

Leisure and activities

  • Babysitting on request
  • Golf  (Nearby)
  • Boat excursions  (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements.The Novotel Marseille Centre Prado offers the new generation of Novotel room. All our rooms span 269 sq. ft. (25 m²) and have individually-controlled air conditioning. Discover our Executive Rooms with terrace.

  • 137 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 4 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Computer
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,401 reviews

Our guest reviews for Novotel Marseille Centre Prado

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 474 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Family - 09/08/2017
« Nice location, horrible smell in the room and we did not felt welcome »

Nice location, horrible smell in the room and we did not felt welcome. The smell inside of the room was horrible probably from the air conditioning. The receptionists made us feel very unwelcome, like we were disturbing. Breakfast good and varied.

AccorHotels certified review
Nicoleta H. Business - 07/08/2017
« Mixt feelings »

The location of the hotel perfect for me (close to the Chinese visa center). The rooms are typical for Novotel, which is ok, but there was a very strong smell in the room (like garbage smell). We have tried to leave the windows open, nothing helped. I believe it was from the air conditioning, or the smell came through the ventilation. Horrible. The breakfast was good. We were offered the drinks (I am Silver) only after I asked for them. The receptionists were not very friendly, it seems that we were disturbing them every time we tried to approach them.

AccorHotels certified review
Aaron J. C. Friends - 01/08/2017
« it is very good location and room is well kept. »

room is klean and as usual with novotel everything you need for away from house is ready provided. Breakfast is ample with big verieties.

AccorHotels certified review
Bruno L. Business - 28/06/2017
« Double payment !!! »

The reservation had already been payed for my Company. In the check-in my credit card was asked only for "information purposes". In the check-out everything was OK. I was informed at the desk the payment had previosly been done and everything was OK. After a few hours i received an invoice on my email and the credit in my account! So this is a double payment !!! Beware other costumers .... Very bad indeed!

AccorHotels certified review
Henry P. M. Friends - 27/06/2017
« EEverything was good offhand nothing to suggest »

Everything was good offhand nothing to suggest

AccorHotels certified review
Sabbah Couples - 05/06/2017

Satisfait

AccorHotels certified review
Anonymous Families - 25/04/2017

Nice room (suite), but when we arrived the room was not ready (gardening and maintenance ongoing and we had to change. One afternoon (at 17h!!) the cleaning team was just finishing their job.

AccorHotels certified review
Anonymous Business - 31/03/2017

Wow. Hotel much much more fancy, luxurious, better than expected

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Anonymous Couples - 25/03/2017

Excellente

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Anonymous Business - 18/03/2017

Business

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Anonymous Business - 16/03/2017

Room size was ok, airconditioning did not work (not turned on and nobody wanted to turn it on), room too hot, very noisy so unable to open windows.

AccorHotels certified review
Anonymous Couples - 13/03/2017

were very happy, I would recommend this provider and other

AccorHotels certified review
Anonymous Families - 09/01/2017

good except missed requested wake up call, which made me miss train and flight.

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Anonymous Solo - 17/12/2016

Very nice staff... Bathtub needs to be more secure as slippery !!!!

AccorHotels certified review
Anonymous Couples - 08/12/2016

1- the temperature in room so high could'nt sleep witout opening window and so the noise of traffic all night. The explanation given is a problem with the clim system but in fact it is wrong, the real reason is that the cooling system is desabled during winter period so to save money. 2- The restaurant room is not clean enought four 4 star hotel. The ground floor is out of service.

AccorHotels certified review
Anonymous Business - 21/10/2016

Clean, quiet, modern with very good food!

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Anonymous Business - 13/10/2016

EQUIPE TRES SYMPATHIQUE AMBIANCE CONVIVIALE RESTAURATION SUCCULENTE

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Anonymous Couples - 27/09/2016

Very good. Nice staff, good room and location.

AccorHotels certified review
Anonymous Business - 14/09/2016

It was very good and staff was responsive to my inquiries and requests

AccorHotels certified review
Anonymous Solo - 29/08/2016

When I checked in I was told breakfast was served between 6.30 - 9.00 hrs which sort of implied it was included in my booking. I did not double check at the time as assumed it was included, so turned up for breakfast on both days. Also, the parking was 21 euros a night, not cheap for the location but perhaps there's nothing to be done in that front as it seemed to be the case in most places around Marseille. So I am not happy with the way this was somewhat imposed on me. The staff should have made it clear that breakfast was not included and that it was chargeable. Also, it would not be a bad idea to suggest other parking alternatives as there surely must be other places in the area that would have been free or cheaper. Aside from the above, the stay was very pleasant. So its shame to leave with a sour taste when up to the point of leaving I was very satisfied.

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