Hotel - Novotel Marseille Centre Prado
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Novotel Hotel

Novotel Marseille Centre Prado Hotel

103 Avenue du Prado 
13008  MARSEILLE
FRANCE

488 reviews
TripAdvisor Rating Based on 488 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Hairdressing salon  (Nearby)

Leisure and activities

  • Babysitting on request
  • Golf  (Nearby)
  • Boat excursions  (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements.The Novotel Marseille Centre Prado offers the new generation of Novotel room. All our rooms span 269 sq. ft. (25 m²) and have individually-controlled air conditioning. Discover our Executive Rooms with terrace.

  • 137 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 4 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Computer
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Novotel Marseille Centre Prado

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 488 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Family - 09/08/2017
« Nice location, horrible smell in the room and we did not felt welcome »

Nice location, horrible smell in the room and we did not felt welcome. The smell inside of the room was horrible probably from the air conditioning. The receptionists made us feel very unwelcome, like we were disturbing. Breakfast good and varied.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the Novotel Marseille Centre Prado Vélodrome. I am sorry that your experience did not meet your expectations; During summertime, we are faced with the very serious problem of bad smelt in some rooms. We have undertaken emergency measures (scent dispensers),but we have called a company to solve the problem definitively. However this is no excuse fort the poor hospitality that you have received. Allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We're pleased to hear that you enjoyed our buffet breakfast. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean-Luc SEMON

TripAdvisor review
t0sh68 Couples - 02/08/2016
« Excellent hotel »

A top rated hotel well located for tram and metro stations with a daily market outside the hotel.We stayed in an executive room with a fantastic terrace which included sun loungers and a table and chairs.Had several meals in the restaurant which were first rate including the service especially from Lilian.A must visit hotel if visiting Marseille.

Our hotel has responded to the review
Our hotel has responded to the review

Dear t0sh68, We very much appreciate your comments regarding your stay at the Novotel Marseille Centre Prado Vélodrome. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre OURY

TripAdvisor review
Solo travel - 29/07/2016
« Impressively well prepared »

Really impressed. Not every thing/one in France/Marseille was prepared for hosting the Euros but this hotel was. From start to finish, issuing a map, keeping the restaurant open, breakfast, the room upgrade, no complaint.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul W, We very much appreciate your comments regarding your stay at the Novotel Marseille Centre Prado Vélodrome. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre OURY

TripAdvisor review
judyradley Couples - 26/07/2015
« Great Town Centre Hotel »

A modern ideally situated hotel for beach, town, port and all travel buses, metro and tram. Breakfast excellent, all staff helpful and friendly, nothing too much trouble. Our room was superb with Nespresso coffee machine and open drinks fridge. Restaurant at night had good varied menus and food was excellent as was service. Extremely clean comfortable hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Judy, I thank you for taking time to comment your stay at the Novotel Marseille Centre Prado. We are pleased and proud to read your post. We hope welcome you again. Kind regards, Jean-Pierre BELGUIRAL General Manager

TripAdvisor review
Dan S Couples - 03/07/2015
« Excellent stay »

Stayed here for four nights while visiting the region Location: Not in the center but close to the football stadium and 3 stops away from the old port and 4 stops from the train station Breakfast: Excellent breakfast, it's what I would expect to find in every Novotel hotel. Fresh fruits, fresh vegetables, quality tea, 2 types of meat and cheese plus a lot of other products. Room: Nice bed, spacious room. The only thing missing were the shower caps in the bathroom. Staff: Excellent behavior, always with a smile.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dan, I really would like to thank you for comments. We are glad and proud to read it. We hope we will welcome you again soon. Best regards, Jean-Pierre BELGUIRAL GM

TripAdvisor review
Rachel A Family - 10/08/2014
« great hotel »

A lovely hotel in a good location. Recently refurbished, modern, clean, secure parking, free wifi throughout hotel and excellent breakfast. Great value for money. Would thoroughly recommend and would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rachel, Many thanks for your post. We were very pleased and proud to read it. We hope to welcome you again at Novotel Marseille Centre Prado. Kind regards, Jean-Pierre Belguiral Directeur

TripAdvisor review
Elies F Family - 20/07/2014
« Non professional »

The hotel is completely renewed but the staff (especially at night) is not professional: - At arrival the waiter did not know how many welcoming drink to provide for us as Silver Accor Guests. - I asked the night watchman bring me flat sheets but he refused saying that the hotel did not furnish flat and asked me to empty the bed comforter. - No smile, except at the breakfast service.

Our hotel has responded to the review
Our hotel has responded to the review

Cher Elies, Je vous remercie d'avoir commenté votre séjour au Novotel Marseille Centre Prado. Je suis navré de lire votre expérience qui ne reflete pas la qualité habituelle de nos services. J'espere que vous ne nous en tiendrez pas rigueur et que nous aurons la chance de vous recevoir de nouveau dans notre hôtel. Bien Cordialement, Jean-Pierre Belguiral Directeur

TripAdvisor review
dimxrixar Family - 10/08/2013
« Wonderfull »

Very nice hotel , clean and comfortable. The hotel has a parking problem because in front of this there is an open market every day and the price for the indoor hotel is expensive. Breakfast was excellent and the dinner also very good and not expensive.

TripAdvisor review
Jeroen G Family - 06/08/2013
« Excellent hotel in an acceptable location in the city »

Novotel Centre Prado might not be in the heart of the city, but location at 50 meters from metro is excellent. City centre can be reached fast and efficient (you don't want to use car in Marseille). High standard of Novotel quality in rooms as well as breakfast buffet, for a reasonable price. Helpful and friendly staff.

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