Hotel - ibis Mexico Alameda
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Ibis Hotel Hotel

ibis Mexico Alameda Hotel

BALDERAS #49 COLONIA CENTRO  DELEGACION CUAUHTEMOC  MEXICO, D.F. 
06050  Mexico City
MEXICO

401 reviews
TripAdvisor Rating Based on 401 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

The new ibis room is modern and inviting and has everything you need: a large bathroom, modern decor, a comfortable bed with duvet, Internet and flat-screen TV with the best international channels.The new ibis room is modern and inviting and has everything you need: a large bathroom, modern decor, a comfortable bed with duvet, Internet and flat-screen TV with the best international channels.

  • 144 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
    • 110/120 V AC
    • Air conditioning
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 3,596 reviews

Our guest reviews for ibis Mexico Alameda

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 401 reviews
AccorHotels certified review
Anonymous Solo - 12/09/2017

Issues with getting breakfast four mornings in a row despite booking.

AccorHotels certified review
Rafael Friends - 11/09/2017
« Good Rooms Bad service »

The hotel facilities and rooms are ok but the service employees give brings the overall experience way down. Training is needed for the employees, especially the girls at the front desk. They don't answer the phone when called from the room, and when I had to go down and presented the subject they just answered " i don't know" really showing they didn't care at all. Similar experiences where had with this girls.

AccorHotels certified review
Anonymous Business - 10/09/2017
« The Worst Case Scenario confirmed - Earthquake in CDMX »

The Worst Case Scenario confirmed - Earthquake in CDMX, nevertheless the team at Ibis Alameda take all under control from the Front Desk Executives to Security Offices, my deep acknowledge to them kudos for the ibis Staff!

AccorHotels certified review
Mariam T. Solo - 09/09/2017
« Dissatisfied »

The Hot water in my shower never worked and i ask the staff several times to fix it and all they said was "It should be working", they where really Rude and unpolite. I will never stay at your hotel again.

AccorHotels certified review
Traveller Solo - 06/09/2017
« Not very good »

This has been my worst experience with Ibis hotels so far. The hotel is close to important points of the city and beside a subway station, but it is worth mentioning that the walk side in front of it is full of itinerant food vendors, crowded, smelly and a little dirty. The shower leaked from all possible places, leaving the bathroom flooded, and the hair dryer burned out as soon as I turned it on.

AccorHotels certified review
Manuel A. Couples - 05/09/2017
« Worst Ibis hotel visited. Need to improve »

It began OK, with friendly people at Reception. Then everything turned bad. Bad room, one light not working, pillows worn out, very old towels. Offering things in the restaurant they didn´t have. Waiter an amateur. Breakfast terrible, few items and cold, both waiters chatting while there were no forks, no cups, cold food. I´ve always praised my stays in the Ibis, but this one is better to forget.

AccorHotels certified review
Jp L. Families - 04/09/2017
« Just a good experience »

The only negative point is, there was no bath amenities, shampoo, soap, when I was trying to take a shower at 4am, didn't realize that before, I assumed everything was there but that was an unpleasant surprise.. overall the Hotel is good for a business or personal trip.

AccorHotels certified review
Jr Families - 04/09/2017
« Good hotel »

Good experimce and good service.

AccorHotels certified review
Adam D. Friends - 31/08/2017
« Lovely hotel »

I think this hotel is in a perfect location and very comfortable. The black out blinds and double glazing are very effective. I think the cleaning of my room is excellent. Thank you for a lovely stay.

TripAdvisor review
Friends getaway - 30/08/2017
« Great place to stay »

I had a very comfortable stay - the bed was comfy and the rooms are completely quiet with effective black out blinds at night. Great location - easy walking distance from the historic centre. The cleaning is also excellent - my room was kept so clean and tidy. Good power shower. Thank you very much,

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the ibis Mexico Alameda. It is always a pleasure to receive positive feedback.

AccorHotels certified review
Anonymous Solo - 29/08/2017
« Late check-out fee »

Stay was OK. I didn't like I was not informed of late check-out fees. At other hotels when people run marathon they give you some buffer to take a shower and check-out, let's say 1:30 PM tolerance. I was charge half day fee just for taking out my stuff. That really pissed me off.

AccorHotels certified review
Rrapynot Solo - 29/08/2017
« Comfortable, clean and a great location but with weak breakfast. »

Friendly helpful and efficient staff. Clean room. Pillows a bit lumpy and a weak breakfast that wasn't available at the advertised 6.30am.

AccorHotels certified review
Meno Business - 27/08/2017
« Excellent location and value »

Clean room, kind staff. Quiet, but in excellent location

AccorHotels certified review
S. Business - 25/08/2017
« Good and safe area »

Ibis standard as you can expect it.

AccorHotels certified review
Arcelia D. L. T. E. Families - 21/08/2017
« estupendo »

extremadamente confortante, seguro, traquilo.

AccorHotels certified review
Julio C. R. Business - 18/08/2017
« Ibis Alameda experience »

I arrived af middle night and the room was rigth.

AccorHotels certified review
Anonymous Families - 14/08/2017

very nise, only thing I susgest is to upgrade your shower, becuse you can't adjust the water unles you burnt your self ortake a bath with cold water, everything else is perfect

AccorHotels certified review
Charles W. Business - 14/08/2017
« Unexpected event at hotel »

I've stayed here before due to location and other comforts. I booked my room with Accor directly. I received confirmation directly from ACCOR that I had paid in full and did not need to pay more at hotel When I arrived at Ibis Alameda I was informed that the hotel DID NOT receive any money from ACCOR and that I would have to pay for the days I book. There woman at the reception was professional and understanding of my frustration. She informed me that ACCOR has a pattern of sending out confirmations indicating room paid in full and no other money due at hotel. She suggested I check my bank/visa statement to see if the funds had been deducted. It has not. If this is indeed a pattern of ACCOR, it should cease and an apology should be sent to the consumer accepting responsibility for their ineptness.

AccorHotels certified review
David Families - 11/08/2017
« Good Time »

As always, Ibis gave a good service given the price. Its location is perfect, specially if you wish to find a quick way to reach downtown. Highly recommended

AccorHotels certified review
Eunice Friends - 09/08/2017
« Best things about the hotel were cleanliness, security and locand m mat iomn. »

I am a gold member of Le Accor hotels, and was disappointed with this hotel. The front desk staff was efficient, but not friendly, which was surprising. I didn't mind the small room, and it was cleaned well every day, but was shocked at the old, hard towels that looked gray and soiled although I requested that they were changed every day hoping for some that were white, to no avail. There were no amenities, such as shower caps, shampoo and lotion. Most days of my nine day stay I had to request hand towels from the people at the front desk, and in at least 3 occasions had to ask for a top sheet (the bed had been made with just the bottom sheet). On one such occasion, the person at the front desk told me to check the bed because the top sheet was folded and that maybe I hadn't seen it. I told her that I had checked, that it wasn't the first time it had happened (that was the case in at least another one of the four rooms that my friends and I occupied), and that she was welcome to go to the room to check for the sheet. She then gave me a sheet. I must commend the afternoon/early evening security guard. He was friendly, respectful and was quick to get ice or something to drink when requested every day at the front desk. And, last but not least, although the hotel is centrally located, I wouldn't have walked alone in the neighborhood. The sidewalks are in terrible conditions, which was not the case in surrounding streets.

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