ibis Mexico Alameda Hotel 3 stars

TripAdvisor rating 3.5/5 594 reviews
ibis Mexico Alameda
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Hotel extras

Located next to Avenida Juárez, 10 minutes from the Palacio de Bellas Artes, 20 minutes from the Zocalo and the Metropolitan Cathedral, and just a few minutes from Avenida Reforma and the Polanco district. 7 miles (11.3 km) from Mexico City Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Copy/print service available

Hotel location

ibis Mexico Alameda

BALDERAS #49 COLONIA CENTRO
DELEGACION CUAUHTEMOC
MEXICO, D.F.
06050
mexico city
mexico

Tel: +52551000500

Fax: (+52)5510005000

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    APTO CD MEX BENITO At 11km / 6.84 miles

  • By plane

    APTO CD MEX BJ At 11km / 6.84 miles

GPS :19.433369, -99.147717

Our accommodations

The new ibis room is modern and inviting and has everything you need: a large bathroom, modern decor, a comfortable bed with duvet, Internet and flat-screen TV with the best international channels. The new ibis room is modern and inviting and has everything you need: a large bathroom, modern decor, a comfortable bed with duvet, Internet and flat-screen TV with the best international channels.

Standard Room with queen-size bed

  • Max. number of persons: ‌3
  • Wireless internet in your room
  • Business Desk(...)

Standard Room with two double beds

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • Business Desk(...)

Our restaurants and bars

IBIS KITCHEN LOUNGE

Type of cuisine: International

Lunch

14:00 - 18:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS BAR

Photo non contractuelle / Strictly non binding

A relaxing break in the bar: the Ibis bar is the ideal place for everyone to get together and enjoy a moment of relaxation at any time of day.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Mexico Alameda

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

5,646 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

594 reviews

Three days in CDMX

Customer review rating 4.2/5

Anonymous Couples - 11/06/2019 AccorHotels certified review

Nice room, nice art, convenient location and a very helpful staff. I was a bit confused regarding the online check-in since everything had to be re entered at the desk but all was good.

Dear Blaise S., We very much appreciate your comments regarding your stay at the ibis Mexico Alameda. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

It was fine.

Customer review rating 4.2/5

Susan Business - 10/06/2019 AccorHotels certified review

The room was spacious and comfortable. The floor was quiet. The hotel felt secure. The price for the room was right, but breakfast buffet somewhat overpriced. On the downside, despite what the hotel advertises, not everyone at the 24 hour front desk speaks English. Also, some members of the kitchen/bar staff are kind of rude. Sometimes a weird smell in the hallway.

Dear Amber L., Thank you very much for taking the time to share your comments regarding your stay at the ibis Mexico Alameda. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our collaborators service in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely,

very comfort stay, nice and friendly front-desks staff, very helpful

Customer review rating 4.2/5

Chinh N. Friends - 03/06/2019 AccorHotels certified review

very comfort stay, nice and friendly front-desks staff, very helpful. I strongly recommend this hotel

Dear Chinh Cong N., We very much appreciate your comments regarding your stay at the ibis Mexico Alameda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable

Customer review rating 4.2/5

Lili Solo - 29/05/2019 AccorHotels certified review

I didn’t spend much time in the hotel, but so far so good

Dear Olga L., We very much appreciate your comments regarding your stay at the ibis Mexico Alameda. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Unfriendly front desk, bad service

Customer review rating 4.2/5

Nicolas Families - 24/05/2019 AccorHotels certified review

I enjoyed the room, I loved the location of the hotel. All was good except the service. One day we left the hotel to visit the city. And we put come cash in our wallet in the luggage. When we came back to the room, we saw that 1000 pesos was gone (stolen). We immediately went to the front desk to explain the situation. And they were not cooperative at all.. Furthermore I asked the front desk for a tour in the city, and the receptionist was not helping me, the service was bad.. And I have to manage the tour by myself. The rest was perfect (location, room, breakfast).

Dear Nicolas B., Thank you very much for taking the time to share your comments regarding your stay at the ibis Mexico Alameda. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Rest assured that we have taken the appropriate measures to effectively address this type of situation, rest assured that I have expressed the issue with the team. Make me saber of your next trip to Mexico I would like to give you a special price and make your experience different. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely,

Extremely satisfied.

Customer review rating 4.2/5

Maria M. Couples - 16/05/2019 AccorHotels certified review

The staff are all friendly, kind, and accommodating. I speak very little Spanish however, we found a way to communicate, which I thought was wonderful.

Dear Maria R. M., We very much appreciate your comments regarding your stay at the ibis Mexico Alameda. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Sr

Customer review rating 4.2/5

Oscar Business - 12/05/2019 AccorHotels certified review

Satisfactoria

Estimado oscar t., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Mexico Alameda. Es siempre un placer recibir comentarios positivos. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo.

Modern, fresh, comfortable hotel

Customer review rating 4.2/5

Johany Solo - 30/04/2019 AccorHotels certified review

I was very satisfied with the decor, furniture, cleanliness, staff service and amazing breakfast

Dear Johany M., We very much appreciate your comments regarding your stay at the ibis Mexico Alameda. Thank you for letting us serve you. We were very happy to do that. We hope your next visit will be as pleasant as the previous one. Sincerely,

Short and sweet

Customer review rating 4.2/5

Jules Couples - 29/04/2019 AccorHotels certified review

check out before you check in was weird. luggage service was ok and the only reason i've choose this over airb&b. no breakfast was a turn off. we thought it was included! (as per website). Not sure we're going to book here again anytime soon.

Dear Jules L., Thank you very much for taking the time to share your comments regarding your stay at the ibis Mexico Alameda. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely,

Excellent

Customer review rating 4.2/5

Eran Couples - 25/04/2019 AccorHotels certified review

Very pleasant

Dear Eran M., We very much appreciate your comments regarding your stay at the ibis Mexico Alameda. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good

Customer review rating 4.2/5

Nidia G. Families - 24/04/2019 AccorHotels certified review

Inside the hotel was very good, outside the hotel I did not like the neighborhood, it was a little scary, the room very good, I like use the stairs, but I did not know where they are.

Marvelous

Customer review rating 4.2/5

Humberto Friends - 22/04/2019 AccorHotels certified review

Clean rooms friendly staff good location no complaints

Dear Humberto, We very much appreciate your comments regarding your stay at the ibis Mexico Alameda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very good

Customer review rating 4.2/5

Anonymous Business - 17/04/2019 AccorHotels certified review

Very satisfied. However maintenance & cleanliness of washroom to be improved.

Confortable

Customer review rating 4.2/5

Luis Business - 17/04/2019 AccorHotels certified review

Agradable

Nice hotel ,bad neighborhood, expensive breafkast

Customer review rating 4.2/5

Ajaron Business - 15/04/2019 AccorHotels certified review

The hotel is ok, expensive breakfast for the qualit,. Its impossible to walk around the hotel,full of food stands with odors and no space to walk. The bathroom smell very bad all the time.

Comodo

Customer review rating 4.2/5

Anonymous Couples - 12/04/2019 AccorHotels certified review

Satisfactoria

Perfect for short stays

Customer review rating 4.2/5

Orlando G. Business - 01/04/2019 AccorHotels certified review

This hotel is perfecto when traveling for business and having long work days. Breakfast has a good quality but not broad options.

Great

Customer review rating 4.2/5

Francisco Families - 27/03/2019 AccorHotels certified review

It was perfect

Dear Francisco C., We very much appreciate your comments regarding your stay at the ibis Mexico Alameda. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excelente

Customer review rating 4.2/5

Erik R. C. J. Solo - 25/03/2019 AccorHotels certified review

Placentera

The hotel was confortable

Customer review rating 4.2/5

Maria F. Families - 23/03/2019 AccorHotels certified review

The room was clean, the staff was nice and the food was good.

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