Hotel - ibis Mexico Alameda
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Ibis Hotel Hotel

ibis Mexico Alameda Hotel

BALDERAS #49 COLONIA CENTRO  DELEGACION CUAUHTEMOC  MEXICO, D.F. 
06050  Mexico City
MEXICO

369 reviews
TripAdvisor Rating Based on 369 reviews
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From 800.92 MXN Non member rate
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

The new ibis room is modern and inviting and has everything you need: a large bathroom, modern decor, a comfortable bed with duvet, Internet and flat-screen TV with the best international channels.The new ibis room is modern and inviting and has everything you need: a large bathroom, modern decor, a comfortable bed with duvet, Internet and flat-screen TV with the best international channels.

  • 144 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
    • 110/120 V AC
    • Air conditioning
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 3,296 reviews

Our guest reviews for ibis Mexico Alameda

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 369 reviews
AccorHotels certified review
Julio R. H. Couples - 03/07/2017
« Convenient location, acceptable level of confort at a competitive price »

I´ve been with IBIS for many times so far. I feel like if I were in exactly the same room I was in Bogota, Amsterdam or Berlin. I am not bigger or fatter (I am 64) but I feel like if the room has become smaller, specially the bathroom. I am not complaining, as its price is highly competitive, but that is what I felt in this experience. Thank you very much for your Mexican staff, very much willing to help me and my wife when we had a little problem with TV control, or when printing our boarding pass at your business centre.

AccorHotels certified review
Anonymous Business - 27/06/2017
« very good »

exceptionally nice staff, good location, good value for money

AccorHotels certified review
Jose L. C. Business - 24/06/2017
« Excellent! »

Just a place to rest well!

AccorHotels certified review
Isai B. C. Business - 24/06/2017
« Quiet and comfortable  »

We arrived at noon and had a simple and straightforward check inn. The room was clean and quiet. All hotel staff was nice and serviceable.

AccorHotels certified review
Javier Families - 13/06/2017
« Bad customer service »

The attitude of the personal was terrible no sense of customer service

AccorHotels certified review
Gilda Families - 09/06/2017
« Pleasant  »

I enjoyed my clean room very much, as well as the security throughout the hotel

AccorHotels certified review
Anonymous Business - 29/05/2017

Curtain was broken in my room. Walls are so thin that I could hear my neighbors arguing at 5am in the morning...

AccorHotels certified review
Alberto F. Business - 29/05/2017
« Satisfecho »

agradable

AccorHotels certified review
Albert Families - 24/05/2017
« Mexico City Trip  »

I have stay at Ibis Mexico Alameda before it was Very Good. But this time was very bad we got a room # 153 was very noisy at night time and day time as well. Restroom towels were very dirty dark. I think Ibis Mexico Alameda should contact me to resolve this matter.

AccorHotels certified review
Estuardo S. Solo - 23/05/2017
« Bad service »

Horrible they did say I got free breakfast but I was a lie I got charge for it, i was about to leave and they didn't accept US dollars, only Mexican cash and because I knew I was leaving next morning I spent all my pesos y presents so I didn't have any money I almost lost my flight because of a 6 dollars breakfast, the lady at the front was like I will have to call police if you don't pay and I was like how can I pay you? My card was working in mexico so finally decide to accept my 6 dollars meal the card they use to go to the elevators has to re active every 3 hours it's a pain to go to your room because of you or someone else is trying to go up and his card won't work really slows down slot because there is only one elevator and not stairs at all

AccorHotels certified review
Jc M. Business - 20/05/2017
« One of the worst Ibis I have ever been  »

Noise and dirt everywhere. Every day a new group of illbehaving people arrived. Running through the hallways all night, slamming doors and screaming. No way to sleep ever. No respect. Hotel not honoring platinum status. So bad. By far the worst hotel jn Mexico City

AccorHotels certified review
Jorge P. Families - 18/05/2017
« No soap »

The shower didn't have soap any of the days we stayed. The staff wasn't very helpful and sometimes rude. The hotel can spend a little more in more comfortable pillows as the 3 we got could barely count as 1 when put together. The hotel is really nice and in an excellent location ; very clean; comfy rooms but it needs work on those little details to make it excellent.

AccorHotels certified review
Anonymous Friends - 13/05/2017
« Fine »

Convenient and affordable

AccorHotels certified review
Jeff L. Families - 11/05/2017
« cash handling/cc issues  »

Prepaying guest beware at this hotel causes cash and credit card handling issues The property is clean and nice . There accounting and there computer interfacing is a different story. I wanted to pay cash upon immediate check in and was denied. Instead they overcharged credit card almost 2000 peso . Then they had my reservation stay from 1st through 7 when it was made on their website 2-7after management Carlos looked into it I was granted an apology and a credit to my card. When I checked out I was charged an additional 63 usd . The female night auditor had no clue or supervision upon how to handle the issue at hand at 0430 This current charge is now in the hands of the bank as I disputed it and no response from carlos via email. After all this convoluted activity. I recommend never to pre pay for a hotel room and find a suitable hotel that will accept cash for payment and use of the card for deposit only you will save yourself the bring home stress and extra curricular activities of sorting out a mess like this. This hotel again has accounting / cash handling issues... beware!!!!!!! Stayed: May 2017

TripAdvisor certified review
jeffraySanDiego Family - 10/05/2017
« Prepaying guest beware at this hotel causes cash and credit card handling issues »

The property is clean and nice . There accounting and there computer interfacing is a different story. I wanted to pay cash upon immediate check in and was denied. Instead they overcharged credit card almost 2000 peso . Then they had my reservation stay from 1st through 7 after management Carlos looked into it I was granted an apology and a credit to my card. When I checked out I was charged an additional 63 usd . The female night auditor had no clue or supervision upon how to handle the issue at hand at 0430 This current charge is now in the hands of the bank as I disputed it . After all this convoluted activity. I recommend never to pre pay for a hotel room and find a suitable hotel that will accept cash for payment and use of the card for deposit only you will save yourself the bring home stress and extra curricular activities of sorting out a mess like this. This hotel has accounting issues beware!!!!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the ibis México Alameda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

AccorHotels certified review
Anonymous Business - 05/05/2017

Well for my intended purposes

AccorHotels certified review
Anonymous Solo - 02/05/2017

The room was clean, more than enough space, modern, and everything worked just fine. The only thing that was challenging was the hair dryer, which sparked and smelled like smoke so I just skipped using it. Otherwise, everything was as expected.

AccorHotels certified review
Anonymous Solo - 24/04/2017

Everything was perfect and I enjoyed my stay. Giving 8 points only because on the broken A/C on the last day of my stay.

AccorHotels certified review
Anonymous Couples - 22/04/2017

Wasn't so good. No hand soap, no cleaning a few days.

AccorHotels certified review
Anonymous Solo - 14/04/2017

Normal

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