ibis Mexico Alameda Hotel 3 stars

TripAdvisor rating 3.5/5 615 reviews
ibis Mexico Alameda
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+ 13 Services
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Hotel extras

Located next to Avenida Juárez, 10 minutes from the Palacio de Bellas Artes, 20 minutes from the Zocalo and the Metropolitan Cathedral, and just a few minutes from Avenida Reforma and the Polanco district. 7 miles (11.3 km) from Mexico City Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Copy/print service available

Hotel location

ibis Mexico Alameda

BALDERAS #49 COLONIA CENTRO
DELEGACION CUAUHTEMOC
MEXICO, D.F.
06050
mexico city
mexico

Tel: +52551000500

Fax: (+52)5510005000

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    APTO CD MEX BENITO At 11km / 6.84 miles

  • By plane

    APTO CD MEX BJ At 11km / 6.84 miles

GPS :19.433369, -99.147717

Our accommodations

The new ibis room is modern and inviting and has everything you need: a large bathroom, modern decor, a comfortable bed with duvet, Internet and flat-screen TV with the best international channels. The new ibis room is modern and inviting and has everything you need: a large bathroom, modern decor, a comfortable bed with duvet, Internet and flat-screen TV with the best international channels.

Standard Room with queen-size bed

  • Max. number of persons: 3
  • Wireless internet in your room

Standard Room with two double beds

  • Max. number of persons: 4
  • Wireless internet in your room

Our restaurants and bars

IBIS KITCHEN LOUNGE

Type of cuisine: International

Lunch

14:00 - 18:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS BAR

Photo non contractuelle / Strictly non binding

A relaxing break in the bar: the Ibis bar is the ideal place for everyone to get together and enjoy a moment of relaxation at any time of day.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Mexico Alameda

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

5,979 reviews

tripadvisor

TripAdvisor Rating 3.5/5

615 reviews

Very happy.

Customer review rating 4.2/5

Shriram T. Solo - 01/10/2019 AccorHotels review

Breakfast was awesome, staff helping and friendly There is no safe in the room

Clean, friendly, great location

Customer review rating 4.2/5

Ivan O. Business - 17/09/2019 AccorHotels review

I have been staying there for a while since it opened. Staff have been always very friendly and the beds are clean and confortable. Location is very near a subway station and the Alameda Park, which is a very popular park near Downtown Mexico City.

Dear guest We very much appreciate your comments regarding your stay at the ibis Mexico Alameda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivonee Cortez General Manager

Agradable

Customer review rating 4.2/5

M. P. M. G. Business - 16/09/2019 AccorHotels review

Buena en general

Estimado/a huésped Muchas gracias por su preferencia y por tomarse el tiempo para compartir sus comentarios. Me complace de manera especial que haya decidido elegirnos como anfitriones en su visita a la Ciudad de México, es la mejor forma de reconocer nuestro compromiso con hacer una experiencia relajante y cómoda en cada una de sus estancias. Lo esperamos con las puertas abiertas para que disfrute de otra maravillosa estancia. Ivonee Cortez Gerente General

Excellent

Customer review rating 4.2/5

Joshua K. B. Couples - 15/09/2019 AccorHotels review

Bed very confortable, room cool, design very beautiful

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ivonee Cortez General Manager
Customer review rating 4.2/5

Anonymous Solo - 29/08/2019 AccorHotels review

The stay was friendly and quiet.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ivonee Cortez

I was in a business trip so I was happy with the bed, but I could hear "EVERYTHING" from my neighbor rooms.

Customer review rating 4.2/5

Gdls Business - 27/08/2019 AccorHotels review

Overall the experience was good, the location is perfect but the soundproof that you have in your publicity is not at all true.

Dear Gricell De Los Santos H., We very much appreciate your comments regarding your stay at the ibis Mexico Alameda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivonee Cortéz

King Crimson's Birth Day

Customer review rating 4.2/5

Emilio Couples - 27/08/2019 AccorHotels review

We had a great time the location of the hotel help very much. Friendly staff.

Dear Emilio R., We very much appreciate your comments regarding your stay at the ibis Mexico Alameda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivonee Cortez

Good location, good customer service

Customer review rating 4.2/5

Leonardo Business - 18/08/2019 AccorHotels review

No problems. Convenient location and good value for money. Will definitely stay again.

Dear Leonardo S. F., We very much appreciate your comments regarding your stay at the ibis Mexico Alameda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivonee Cortéz

nice hotel in nice area

Customer review rating 4.2/5

Konstantinos Solo - 15/08/2019 AccorHotels review

i love to stay at ibis hotel and i will stay at the ibis again and again on think that i would like to have in my room the windows will be nice to open for refresh the air of the room

Dear guest Thank you very much for taking the time to share your comments regarding your stay at the ibis Mexico Alameda. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Ivonee Cortez General Manager
Customer review rating 4.2/5

B Business - 31/07/2019 AccorHotels review

Service was excellent. One problem is that the phone in the room did not work to dial reception which is both unsafe and impractical. Also, after midnight staff is reduced to the point that it is hard to get needed service.

Dear Guest We appreciate the time it has taken to send us comments about your stay at Ibis Mexico Alameda. I take note of your comments on our areas of opportunity, they are not extremely useful to contribute to our commitment to offer our guests a pleasant rest. It will be a pleasure to assist you in your next visits to Mexico City. Receive a cordial greeting. Ivonee Cortez General Manager

Good value for money

Customer review rating 4.2/5

Carlos Solo - 30/07/2019 AccorHotels review

All good, no complaints.

Dear Carlos A., We very much appreciate your comments regarding your stay at the ibis Mexico Alameda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivonee Cortez General Manager

low level

TripAdvisor rating 3.5/5

luizclaudi0d Business - 17/07/2019 TripAdvisor review

The localization is bad, next to the good places for the city, but the avenue is very dirty and loud. The internet did not work for 3 days and one of the elevators did not work every day. I like the IBIS brand is simple but very clear and good to the business, but in this Hotel did not fulfill the expected

Dear guest We appreciate the time it has taken to send us the comments about your stay at Ibis Mexico Alameda We greatly regret that your experience has not met your expectations; please let us send you our most sincere apologies. At Ibis, we strive to provide a quality service to each of our clients, so your comments are very important to us. Please be assured that we will take the necessary measures so that what happened in your stay does not happen again. We sincerely appreciate that you have shared this matter with us and we hope that you will give us a new opportunity to offer you an optimal service. Ivonee Cortez General Manager

central located simple room

Customer review rating 4.2/5

Mark H. Friends - 15/07/2019 AccorHotels review

central location, and room was very small, spartan, and simple.

Dear Michael H., We very much appreciate your comments regarding your stay at the ibis Mexico Alameda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope you will give us the opportunity to serve you better.. Sincerely,

disgusted

Customer review rating 4.2/5

Antonio A. Families - 14/07/2019 AccorHotels review

no WiFi, towels not clean, breakfast should have varieties

Estimado/a huésped Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en Ibis México Alameda Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Ivonee Cortez Gerente General

Dirty, no amenities, difficult to navigate in the hotel.

Customer review rating 4.2/5

Daniel Families - 09/07/2019 AccorHotels review

We got in late, because of a flight delay. Dinner wasn't being served any more after 10 pm. We got a sandwich, which the worker was unsatisfied in getting. Got to the room, no soap for the shower, We had checked tooth brushes, deodorant, etc. and saw no place to purchase. The room was pretty dirty.

Dear guest We appreciate the time it has taken to send us the comments about your stay at Ibis Mexico Alameda We greatly regret that your experience has not met your expectations; please let us send you our most sincere apologies. At Ibis, we strive to provide a quality service to each of our clients, so your comments are very important to us. Please be assured that we will take the necessary measures so that what happened in your stay does not happen again. We sincerely appreciate that you have shared this matter with us and we hope that you will give us a new opportunity to offer you an optimal service. Ivonee Cortez General Manager

Rooms very very small

Customer review rating 4.2/5

Enrique C. Families - 08/07/2019 AccorHotels review

Rooms are very small, food is over priced and drinks are very bad

Dear guest We appreciate the time it has taken to send us the comments about your stay at Ibis Mexico Alameda We greatly regret that your experience has not met your expectations; please let us send you our most sincere apologies. At Ibis, we strive to provide a quality service to each of our clients, so your comments are very important to us. Please be assured that we will take the necessary measures so that what happened in your stay does not happen again. We sincerely appreciate that you have shared this matter with us and we hope that you will give us a new opportunity to offer you an optimal service. Ivonee Cortez General Manager

Wonderful and relaxing

Customer review rating 4.2/5

Jorge M. Families - 04/07/2019 AccorHotels review

Very clean and functional. Very close to Zocalo and historic center. Great food at a fair price

Dear Jorge M., We very much appreciate your comments regarding your stay at the ibis Mexico Alameda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivonee Cortez General Manager

it was a gook night sleep

Customer review rating 4.2/5

Marbella Families - 02/07/2019 AccorHotels review

I felt a LITTLE welcomed. Front desk was not so welcoming. I often felt like a bother. I greatly appreciate how our luggage was taken in at check in and check out. That was nice.

Dear guest We appreciate the time it has taken to send us the comments about your stay at Ibis Mexico Alameda We greatly regret that your experience has not met your expectations; please let us send you our most sincere apologies. At Ibis, we strive to provide a quality service to each of our clients, so your comments are very important to us. Please be assured that we will take the necessary measures so that what happened in your stay does not happen again. We sincerely appreciate that you have shared this matter with us and we hope that you will give us a new opportunity to offer you an optimal service. Ivonee Cortez General Manager
Customer review rating 4.2/5

Edmundo H. D. L. G. R. Business - 30/06/2019 AccorHotels review

Excelete

Estimado/a huésped Muchas gracias por su preferencia y por tomarse el tiempo para compartir sus comentarios. Me complace de manera especial que haya decidido elegirnos como anfitriones en su visita a la Ciudad de México, es la mejor forma de reconocer nuestro compromiso con hacer una experiencia relajante y cómoda en cada una de sus estancias. Lo esperamos con las puertas abiertas para que disfrute de otra maravillosa estancia. Reciba un cordial saludo- Ivonee Cortez Gerente General

Functional, no-frills

Customer review rating 4.2/5

Magnus Solo - 28/06/2019 AccorHotels review

The hotel has what is needed, and everything is clean and works. Not particularly charming, and with no personality. Breakfast buffet was good, but not excellent.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
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