Mercure Newcastle Airport 4 stars

TripAdvisor rating 4.5/5 305 reviews
Mercure Newcastle Airport
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+ 19 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Centrally located between Newcastle & Port Stephens

  • Close to Quad bike adventures on Stockton beach

  • Complimentary shuttle bus transfers to the airport

  • Newcastle Airport has 9 destinations with direct flights

  • Car parking available (cost applies)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • NEWCASTLE AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request
  • Boat excursions
Business services
  • 5 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Mercure Newcastle Airport

2 Williamtown Drive
2318
williamtown
australia

Tel: +61240338900

Fax: (+61)2/40338900

Contact email

Check-in from 14h00

Check out up to 11h00

  • HAMILTON STATION NEWCASTLE :  

  • By plane

    NEWCASTLE AIRPORT At 1km / 0 miles

  • By plane

    NEWCASTLE AIRPORT At 0km / 0 miles - Shuttle free

  • By plane

    SYD At 189km / 117 miles

  • By train

    HAMILTON STATION At 24km / 14 miles

  • By train

    HAMILTON STATION At 24km / 14 miles

GPS :-32.810072, 151.843465

Our accommodations

Mercure Newcastle Airport has spacious Rooms featuring a flat screen TV, soundproof windows, Foxtel, air conditioning and high speed WiFi Internet access.

Standard Room 1 King Bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Standard Room 2 Single Beds

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Our restaurants and bars

MACH ONE

Type of cuisine: Bistro

Mach One Restaurant and Bar is open daily for breakfast & dinner. The fully licensed bar also has an extensive selection of tap beers and local wines.

Dinner

17:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MACH ONE BAR

Photo non contractuelle / Strictly non binding

Mach One bar serves light snacks and has an extensive selection of tap beers, local wines and cocktails.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 104

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Mercure Newcastle Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

4,350 reviews

tripadvisor

TripAdvisor Rating 4.5/5

305 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Inequality

TripAdvisor rating 4.5/5

davethrelfo Family - 17/10/2019 TripAdvisor review

Room/toilet not cleaned, moved to a new smaller room. Drink vouchers presented as a smoother BUT I could select a $8.50 tap beer but my wife couldn't select a $7.50 Scotch n coke only house wine or soft drink. Easy access to airport through free shuttle.

Fantastic Service, Comfortable Stay

Customer review rating 4.5/5

Tiffany Business - 15/10/2019 AccorHotels review

From early check-in through to easy checkout and super fast room service everything was spot on. Bed was super comfortable, food was excellent, and this was convenient stay for work.

Dear Tiffany G., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Great Overnighter

Customer review rating 4.5/5

Pak N. Couples - 15/10/2019 AccorHotels review

Great hotel, restaurant and staff but a bit isolated for a lengthy stay; we were here for a week. We like our hotels to be close to shopping and eating places as well as sights to visit. This hotel ticks all the boxes for an airport hotel and we would stay again if using Newcastle Airport.

Dear David R., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Convenient

Customer review rating 4.5/5

David B. Business - 15/10/2019 AccorHotels review

Very good.

Dear David B., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Fantastic convenience

TripAdvisor rating 4.5/5

bernardvk2019 Couples - 15/10/2019 TripAdvisor review

The Mercure Newcastle Airport Hotel is conveniently located near the airport. The Hotel also provides parking at very reasonable prices. My only request is that some complimentary bottled water be included with the room.

Dear bernardvk2019 Thank you very much for your 5 Star Review. We're so pleased you enjoyed your stay and the close proximity to the Newcastle Airport. We look forward to you staying with us again. Kind regards General Manager

Very Satisfied.

Customer review rating 4.5/5

Anonymous Solo - 14/10/2019 AccorHotels review

Very Satisfied.

Dear Richard W., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Short and sweet

Customer review rating 4.5/5

Nicolr Families - 14/10/2019 AccorHotels review

It was as expected. The beds were very comfortable but the breakfast was disappointing. You ran out of pastries and the lack of gluten free and vegan options were disappointing. Disappointing to pay for wifi and movies given that there was nothing else to do.

Dear Nicole G., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

As a family we were very satisfied

Customer review rating 4.5/5

Patricia W. Families - 14/10/2019 AccorHotels review

Even though only a short stay, accommodation was extremely comfortable. Shuttle bus to the airport great.

Dear Patricia W., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Special Counsel

Customer review rating 4.5/5

Robyn Families - 14/10/2019 AccorHotels review

Excellent. It was a very smooth check in process with no complications and an early morning check out was easily facilitated

Dear Robyn P., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Friendly and efficient always meeting expectations

Customer review rating 4.5/5

Anonymous Business - 13/10/2019 AccorHotels review

Check in was simple and efficient. Had a fantatstic room service meal. Never any problems staying here

Dear Andrew M., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Great stay at reasonable price close to the airport.

Customer review rating 4.5/5

John R. Business - 11/10/2019 AccorHotels review

Staff very friendly and helpful. Room was very suitable for a quick overnight stay after getting off a plane or on one early the next day.

Dear John R., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

great stay

Customer review rating 4.5/5

Gary S. Couples - 10/10/2019 AccorHotels review

every thing great

Dear Gary C., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Undquoting... Overcharging

Customer review rating 4.5/5

David B. Solo - 09/10/2019 AccorHotels review

Hi I didn't complain at the time... But since you asked. I booked online and checked in online at $159 per night. Got there and got charged $161.07 just annoying over a couple of dollars but I guess if you do it to every guest it adds up over a year. Also I'm sure the minibar said $8 for a beer (yeah expensive) but when I got charged it came out at $8.10 just put the price on the list that you are going to charge. And don't give me some excuse about bank card charges you're passing on. I can buy a Hamburger without a bank charge. And just checking my bank now I think you have charged me twice for the room this one is for $160.06 (getting closer to my quoted room price of $159.00)

Dear David B., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your comments regarding the additional charges. We follow the Accor Hotels policy along with the other 134 Australian hotels in our group which do apply a nominal credit card surcharge. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Excellent Stay

Customer review rating 4.5/5

Anonymous Families - 09/10/2019 AccorHotels review

Easy Check In, clean room and easy parking

Dear Duncan S., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Friendly staff & great service

Customer review rating 4.5/5

Kelly M. Families - 09/10/2019 AccorHotels review

Thoroughly enjoyed our stay. Staff were very helpful & room very clean.

Dear Kelly M., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Good food, comfortable room

Customer review rating 4.5/5

Anonymous Business - 08/10/2019 AccorHotels review

Staff were efficient and friendly. Food was very good and room was clean and comfortable.

Dear Paul B., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Comfortable both in accomodation and service.

Customer review rating 4.5/5

Stephen G. Couples - 08/10/2019 AccorHotels review

Happy once again with the product served up by the Accor chain. The service and room were all up to a standard that I have come to expect from a Mercure Hotel.

Dear Stephen G., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Great stay

Customer review rating 4.5/5

Stephen Couples - 08/10/2019 AccorHotels review

Everything was very pleasant. Great staff, good room, easy stay.

Dear Stephen D., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Satisfied

Customer review rating 4.5/5

Matt Business - 08/10/2019 AccorHotels review

Was a large delay with check in but didn't effect me as we could sit in the bar and the bar staff were accommodating

Dear Matthew C., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

A convenient place to stay

Customer review rating 4.5/5

Stuart Business - 07/10/2019 AccorHotels review

Clean, comfortable rooms. Nice restaurant although a bit on the pricey side. Excellent staff. Conveniently close to my work making it my first choice of places to stay when I'm in the area.

Dear Stuart O., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager
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