Hotel - Mercure Newcastle Airport
Mercure Hotel Mercure Hotel

Mercure Newcastle Airport

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4.5/5 236 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • NEWCASTLE AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-0:00
    • Opening hours : Week-end 23:59-23:59

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Mercure Newcastle Airport has spacious Rooms featuring a flat screen TV, soundproof windows, Foxtel, air conditioning and high speed WiFi Internet access.

  • 95 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 4 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Radio in room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • WiFi in your room
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 2,976 reviews

Our guest reviews for Mercure Newcastle Airport

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 236 reviews
AccorHotels certified review
Francesco S. Business - 14/05/2018
« Excellent »

Warm friendly and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Paterson General Manager

AccorHotels certified review
Hollie W. Families - 12/05/2018

We arrived at 8.30pm and our room wasn't ready with a rollaway. The reception said we would have to wait as she couldn't fix the room straight away. Having to get up at 4.30am with a small child all we wanted to do was put her to bed. Apparently your online booking system doesn't send the child details you need to write a comment also to say you have a child and need a rollaway. This needs to be made more clearer in the booking system.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms W., Thank you for taking the time to tell us about your experience at the Mercure Newcastle Airport. I am sorry that your experience did not meet your expectations I can understand with a small child how frustrating that must have been for you. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Belinda Paterson General Manager

AccorHotels certified review
Keith Business - 12/05/2018
« Stay and use of conference facilities »

Modern rooms, friendly staff, professional conference facilities. The Mercure Newcastle Airport is a very good conference venue and your delegates will appreciated your choice.

AccorHotels certified review
Guy Business - 11/05/2018
« Location just what I need, TV frustratingly slow. »

Hotel is new. Bar and restaurant are good, though a little expensive. If you are working at the airport or the RAAF base location is great, but there is not much else around. In room TV was frustratingly slow. Didn't try the internet.

AccorHotels certified review
Lincoln Business - 10/05/2018
« Parking to expensive »

I booked accom for 4 nights and was not advised that parking was a cost and there are no alternative parking arrangements! Accom was great please look at parking!

AccorHotels certified review
Rodney Business - 10/05/2018
« Satisfied »

The room was spacious and the bed linens are perfect

AccorHotels certified review
Sarah Families - 10/05/2018

We always enjoy our stay with you guys. The only thing was having to pay for our 9month old who slept in the same bed as hubby and I.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah, We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. My apologies on being charged for your 9 month old i will look into this for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Paterson General Manager

AccorHotels certified review
Eddie Couples - 08/05/2018
« Great location, great facilities »

This is the ideal spot for those who travel to Newcastle airport to travel. Comfortable, convenient and parking as well.

AccorHotels certified review
Robert C. Couples - 07/05/2018
« Mr »

HI' I will always stay with you. My wife and I got in late and was treated like royalty. Staff wonderful. The bed to die for. A friend recommended you and now I owe them a few beers (hehe).Thank you.

AccorHotels certified review
Jon Solo - 07/05/2018
« Very nice rooms - excellent service! »

Very enjoyable stay, thank you!

AccorHotels certified review
Anonymous Business - 07/05/2018
« Good »

Nice room. Good staff.

AccorHotels certified review
Jack Friends - 07/05/2018
« Wonderful, great hotel, staff and room »

Thank Monique for me, she saved us from having to drive back from Newcastle as we forgot our tickets for the soccer game. She logged in to ticketmaster and emailed me the tickets, an absolute STAR!

AccorHotels certified review
Con C. Friends - 07/05/2018
« Great »

Excellent

AccorHotels certified review
Alana M. Business - 07/05/2018
« Mrs Alana M. »

From the moment I booked our stay mi received excellent customer service After travelling for business a few times this year I have been disappointed with our tourist industry in Australia comparing it to our recent international trip to Japan also. It seemed that we lacked the most important element to it all and that was customer service. From the moment I contacted the Mercure Newcastle I received what I would expect plus more. Our Accomodation was excellent! Cleanliness, room size and amendments excellent Staff attitude was excellent and very helpful We were so impressed we wanted to stay and not take our short trip to QLD. Food was excellent in the restaurant including service We will be definitely staying at the Mercure Newcastle more frequently and we have raved about the hotel since to all our friends. Thank you again Mercure Newcastle Airport team!!

AccorHotels certified review
Sharon A. Business - 05/05/2018

The stay was very comfortable The only thing I observed , was rubbish still left in the garbage bin in the bathroom, from previous guests. I would stay again, however, thank you

AccorHotels certified review
Fiona Business - 05/05/2018
« Convenient stay in a stylish hotel »

It was great. After a delayed flight, it was nice to be checked in quickly, then being able to enjoy a leisurely drink in the bar.

AccorHotels certified review
Anonymous Business - 05/05/2018
« Uneventful »

No hassles.

AccorHotels certified review
Anonymous Business - 05/05/2018
« Clean room with everything a traveller needs and thoughtful staff as well. »

The room was neat and clean. The head cook and room service staff were exceptional - once they were aware of an allergy they changed ingredients and were at pains to check the origin of all food involved. The morning staff were friendly and helpful even at the ungodly hour of 4:30 am. Overall I was really pleased.

AccorHotels certified review
Peter Business - 04/05/2018
« Convenient pleasant stay »

The hotel is very conveniently located to the airport. The facilities are modern and very clean.

AccorHotels certified review
Graeme Couples - 01/05/2018
« Very comfortable, relaxing and enjoyable experience. »

All aspects of our experience was made enjoyable from the staff at check in, restaurant and cleaning who were all friendly, polite and nothing was a bother to them. We have travelled a lot both in Australia and overseas and our stay at the Mercure Newcastle Airport Hotel is rated very high on our list of positive experiences. We will definitely be back in the future. Our Hotel room was very clean the bed was very comfortable all adding to our experience. We had breakfast included and it was very good with a great variety of choices. The only downside would be the extra cost for parking but I can understand why it’s done. Overall a great experience and see you next time.

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