Hotel - Mercure Newcastle Airport
Mercure Hotel Mercure Hotel

Mercure Newcastle Airport

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4.5/5 236 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • NEWCASTLE AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-0:00
    • Opening hours : Week-end 23:59-23:59

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Mercure Newcastle Airport has spacious Rooms featuring a flat screen TV, soundproof windows, Foxtel, air conditioning and high speed WiFi Internet access.

  • 95 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Radio in room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • WiFi in your room
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 2,901 reviews

Our guest reviews for Mercure Newcastle Airport

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 236 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Neale B. Business - 19/04/2018
« Very good hotel in all aspects »

Very comfortable room, in-house breakfast & dinner was very convenient, very pleasant & helpful staff.

AccorHotels certified review
Anonymous Families - 19/04/2018
« Excellent »

Our room was spacious and spotless. Staff friendly and efficient. Only one small issue breakfast could have been hotter.

AccorHotels certified review
Anonymous Families - 19/04/2018
« Very good. Everything we needed for a overnight stop on a long journey from the Gold Coast to Melbourne »

Very comfortable room with good facilities. Enjoyed a lovely meal in the Restaurant & a good range of food for breakfast.

AccorHotels certified review
David Families - 18/04/2018
« Overnight »

Very nice,close to airport,food a bit over the top for us.

AccorHotels certified review
Robyn S. Couples - 18/04/2018
« Very good »

Very helpful friendly staff at reception and restaurant, the meal in the restaurant was delicious, very good selection for breakfast, our room was very clean and comfortable. Enjoyable stay.

AccorHotels certified review
Adam G. Solo - 16/04/2018
« Very easy and relaxed with no complications »

Check in easy, room was very comfortable. The staff were excellent and the location convenient.

AccorHotels certified review
Anonymous Couples - 16/04/2018
« Very good no airport noise at all »

Pretty good no airport noise , room very comfortable & clean only complaint was that you have to pay to park at the motel which should be included in the price

AccorHotels certified review
Anonymous Families - 16/04/2018
« Awesome »

Highly satisfied with the early check in and late check out the disappointing part is the parking fee .. Buffet was good but it’s too pricey .. you should have at least a family deal considering family on a budget

AccorHotels certified review
Anonymous Families - 16/04/2018
« well located »

excellent facility, efficient and courteous staff

AccorHotels certified review
Anonymous Couples - 16/04/2018
« Comfortable but stuffy »

Staff were friendly and helpful. The room was clean and tidy. However I was left to feel as though I needed some fresh air with no natural air ventilation.

AccorHotels certified review
Leo Business - 15/04/2018
« Excellent, hotel and facilities are great. Except for one staff who ruined my day. »

I had a bad encounter with the lone male staff who was detailed in 13April2018, around 420am that day I was checking out and he seemed not to know his job. He asked me an unintelligible question so I asked him to repeat it, but he rudely said "I asked you a question, you did not answer it". I don't speak Australian english, do your staff cant understand that? Maybe he was pissed off because I correctly pointed to him that the 3 items I took from the bar was worth $12, not $24. I told him to look at the piece of paper I had filled-up, it was clearly checked that only 3 items were consumed in Day 2, I did not get anything in other days. Not only that, one of my companions was charged a dinner he did not have! Plus other snaffus he committed not right for an excellent hotel like mercure. In short, he is confused with his job and he cannot go well with customers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr F., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive feedback. Please accept my sincerest apologies for the challenges had wiht our Night Auditor know that this will be addressed and further training will be provided. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back to Mercure Newcastle Airport Sincerely, Belinda

AccorHotels certified review
Catherine Families - 14/04/2018
« An excellent overnight stay. »

We were very impressed with a lovely and quiet and beautifully maintained room, the ease of check in and check out, the helpfulness of staff and the room service dinner was delicious.

AccorHotels certified review
Anonymous Business - 14/04/2018
« Satisfactory »

My stat at the Mercure was satisfactory. It was not outstanding and not poor. The waiter at dinner was a little over bearing. The sound of cleaners vacuuming during breakfast was A little annoying. Fly’s in the breakfast room were also annoying. The room and facilities were clean. The staff were friendly and attentive. No major complaints.

AccorHotels certified review
Des C. Solo - 13/04/2018
« Mr »

Staff were excellent, the rooms are great with plenty of room and are very clean

AccorHotels certified review
Beverley A. Couples - 12/04/2018
« Comfortable, friendly, enjoyable and a good location »

It is a modern well presented hotel. The staff were friendly and provided a good service. The rooms were comfortable, quiet, clean and well maintained. The quality and presentation of food in the restaurant was first class. The location provided us with easy access to were we needed to be. This experience made our stay very enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms A., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda

AccorHotels certified review
Brad A. Business - 12/04/2018
« Excellent stop over »

Brilliant place to stay, modern rooms, excellent service, great price and really good food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda

AccorHotels certified review
Anonymous Business - 12/04/2018
« Great service, great location »

From check-in to check-out the service, meals and facilities where great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda

AccorHotels certified review
Jane L. Business - 12/04/2018
« Quick stay »

Welcoming, friendly staff. Very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms L., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda

AccorHotels certified review
Carole C. Families - 11/04/2018
« Impressive Service »

As soon as we walked through the doors we were warmly welcomed. The staff were friendly and helpful. The building and our room was fresh, clean and very comfortable. We had dinner in the restaurant with guests and enjoyed a delicious meal and great service. I will highly recommend family and friends to stay at your hotel if they are staying at Newcastle Airport or if they were wanting to eat at a nice restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms C., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda General Manager

AccorHotels certified review
Ron Families - 11/04/2018
« Just Passing Through »

Hotel is conveniently located to Newcastle airport and Stockland beach sand dunes for quad biking adventure. Clean modern comfortable and quiet hotel and rooms. Nothing flash but good basic amenities with suitable on site restaurant. We had the breakfast buffet before heading out early the next day and it was fine. If you're not expecting 5* service you won't be disappointed. Staff are efficient and the overall experience was good. Room rates are very reasonable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive feedback. Please accept our sincerest apologies that we were not welcoming enough I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back to the hotel again shortly. Sincerely,

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