Hotel - Mercure Newcastle Airport
Mercure Hotel Mercure Hotel

Mercure Newcastle Airport

4.5/5 259 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • NEWCASTLE AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Babysitting on request
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-0:00
    • Opening hours : Week-end 23:59-23:59

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Mercure Newcastle Airport has spacious Rooms featuring a flat screen TV, soundproof windows, Foxtel, air conditioning and high speed WiFi Internet access.

  • 95 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Web TV
    • WIFI in your room
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 3,373 reviews

Our guest reviews for Mercure Newcastle Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 259 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anthony S. Business - 10/10/2018 AccorHotels certified review
« Excellent accomodation and service »

Easy management - Great room and friendly staff.

J M. Families - 09/10/2018 AccorHotels certified review
« Had a great stay but found the bed a bit hard. »

Dinner in the restaurant was lovely. The staff accommodated my family group and ensured or rooms were in easy proximity. Very helpful. Lack of compendium in the hotel room was annoying and as was having to get out room key card reactivated twice!

Karen P. Business - 09/10/2018 AccorHotels certified review
« A pleasant stay for an early morning flight »

We chose to stay over to make a 6am flight. While there were small issues on arrival, staff were so polite, friendly and willing to assist that it really didn't detract from a very pleasant evening. The room was lovely, facilities excellent and very comfortable. We enjoyed a pleasant hour in the bar and our room service dinner was tasty and arrived in very timely fashion. Overall a highly recommended location when travelling.

Amanda C. Families - 09/10/2018 AccorHotels certified review
« Worst hotel l have ever stayed in »

The customer service was appalling First time I’ve ever stayed in a hotel that doesn’t have a room service menu in the room And the water doesn’t get hot it’s a lukewarm

Angie Families - 08/10/2018 AccorHotels certified review
« Easy »

Good for a quick stay

Tl Families - 08/10/2018 AccorHotels certified review
« Great experience »

The room was impressively clean. We enjoyed the responsive service and fine foods in the hotel restaurant. Highly recommended!

L N. Couples - 08/10/2018 AccorHotels certified review
« Pleasant but still noisy room. »

We requested an end room away from noisy neighbours on our Qantas booking. However as previously experienced on another stay we had neighbouring room night noise again. We booked for 2 persons however our room had an adjoining door to the next room. Perhaps that made the noise worse. We could hear the baby crying in the room next door and noises including "Old McDonald" playing etc. Our room allocation was the first room from the lifts. The hotel is nice however we have been disappointed twice. The other time was sex romps & screams in the adjoining room.

Vinod Families - 08/10/2018 AccorHotels certified review
« Rude staff »

was disappointed as an Accor member

David Families - 08/10/2018 AccorHotels certified review
« A little disatisfied »

We have been Accor Silver members for approximately 4 years. The dissatisfaction didn't come from the overall experience which was 7.5 to 8, but from the little mistakes that had the potential to cost us a considerable amount of money. As we were driving down from Brisbane we rang 2 days before we were going to book in, however our Accor number was not noted on the booking, which meant that we were about to be charged more. Then at dinner they charged approx. $15 more. At breakfast the next morning they tried to chrge us full price rather than the $1 breakfasts for 4 people as they had somehow linked us to the wrong room number. All these issues were remedied, but they took time and energy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., Thank you for taking the time to tell us about your experience at the Mercure Newcastle Airport. Please allow me to express my sincerest apologies At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I will address all points of your feedback to prevent future occurrence. We appreciate your sharing your concerns, and it is my hope that you will give us the opportunity to better serve you in the near future. Sincerely, Belinda Paterson General Manager

Stephen Couples - 08/10/2018 AccorHotels certified review
« Our overnight stay was a very pleasant experience. »

The check in staff were very polite and efficient ,the room was very clean and comfortable. We had a meal in the restaurant which also was of a high standard.I think the option of several sizes and prices for breakfast was an extremely good idea as some people do not require a full breakfast.

Trudy L. Families - 08/10/2018 AccorHotels certified review
« Clean and nice services »

The room is clean and comfortable.

Anonymous Business - 07/10/2018 AccorHotels certified review
« Great customer service »

Welcoming staff

Anna Couples - 07/10/2018 AccorHotels certified review
« Supberb hotel with wonderful service »

Our stay cannot be faulted! Wonderful service from the moment we arrived to the moment we left. Rooms are lovely, well appointed and beds very comfortable. Meals at Mach One were so scrumptious, I wished my stay was longer! Thank you Mercure Newcastle Airport! We will be back!

Anonymous Solo - 07/10/2018 AccorHotels certified review
« Clean, comfortable and Quiet »

Pleasant. Staff very helpful. Enjoyed buffet breakfast with good selection of meals.

Robyn Couples - 07/10/2018 AccorHotels certified review
« Overnight stay »

We enjoy the break here on our drive to Sydney. Parking is available and the staff are friendly and helpful and we always enjoy the restaurant. Happy hour was on when we arrived, so that was a great start to our stay.

Alta D. Couples - 06/10/2018 AccorHotels certified review
« Short stay »

Reception was good Room did not have milk or tea Quality of coffee is not what we had expected The breakfast for the price paid was disappointing As a hotel guest having to pay for parking is outrageous

Pamela O. Couples - 06/10/2018 AccorHotels certified review
« Love the size of this motel »

Very satisfying. Staff were friendly and courteous.

Anonymous Solo - 05/10/2018 AccorHotels certified review
« Broken sleep due to fridge »

Lovely room, restaurant great. Unfortunately the fridge kept making noises every hour that would jolt me out of my sleep.

Emily Business - 05/10/2018 AccorHotels certified review
« Nice and close to Newcastle airport »

Rooms were clean and comfortable. Updated furniture and decor. Restaurant food was delicious. Also has a great gym set up

Anonymous Families - 04/10/2018 AccorHotels certified review

The stay was great. Room nice and clean, and the staff were amazing,friendly and helpful.

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