Hotel - Mercure Peebles Barony Castle Hotel
Mercure Hotel Mercure Hotel

Mercure Peebles Barony Castle Hotel

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3.5/5 1,690 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-00:00
    • Opening hours : Week-end 00:00-00:00

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

The Castle's bedrooms are all very warm and welcoming and offer all the comforts of home. The hotel is a Castle so not all rooms are the same and have various views of the surrounding garden, woodland and glen.

  • 75 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 527 reviews

Our guest reviews for Mercure Peebles Barony Castle Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,690 reviews
TripAdvisor review
Couples - 13/01/2018
« Disappointed »

Room was not as advertised, dirty towels in the bathroom, holes in the bedding, breakfast was lukewarm and the room was freezing. Overall, although the hotel looked stunning and in a great location, the standards of cleanliness leave nothing to be desired. Will I be stopping there again......NO!

AccorHotels certified review
Chris T. Couples - 11/01/2018
« Relaxing »

Smooth , no problems

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris t., We very much appreciate your comments regarding your stay at the Mercure Peebles Barony Castle Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vytautas Syvys General Manager & Owner

TripAdvisor review
Family - 10/01/2018
« Brilliant as always... »

We love this hotel, staff are always lovely, food is fab and the rooms are clean and comfortable. The grounds are lovely to walk around a d the facilities are good, the pool area is nice and our son loves it. Would highly recommend.

AccorHotels certified review
Audrey B. Couples - 09/01/2018
« satisfied but could be improvements »

staff were all friendly and efficient ....room and bathroom decor could be much better ...and cleaner ....not happy with machine tea and coffee

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stuart W., We very much appreciate your comments regarding your stay at the Mercure Peebles Barony Castle Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vytautas Syvys General Manager & Owner

AccorHotels certified review
Mrs R. Business - 09/01/2018
« Great stay »

Great stay once again, always good to have a comfy bed for a goodnights sleep when you stay at a hotel for business.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeanette R., We very much appreciate your comments regarding your stay at the Mercure Peebles Barony Castle Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vytautas Syvys General Manager & Owner

AccorHotels certified review
Carole M. Couples - 07/01/2018
« disappointment as had bought this as a gift for my husbands christmas »

very disappointed as had about wanted to relax but due to the very noisy radiator in our bedroom 133 we got no sleep at all so instead of a relaxing time we left exhausted due to not being able to get any sleep. Menu for gala dinner was very disappointing as only 2 choices of each course and menu was very fish based and we don't like fish. Pool was cold so couldn't use it. Staff were very good but food was off poor quality

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carole M., Thank you for taking the time to tell us about your experience at the Mercure Peebles Barony Castle Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have also received a letter from you dated 2nd of January 2018 regarding your stay. To avoid hassling you with numerous responses, I will try to answer your all concerns in one go. I have spoken to the team members who were on duty, but it does not seem that any problems were reported about room 133 during your stay. I understand this is not ideal, but regardless of what the plumbing issue was, we could have allocated you an alternative room which would alleviate any further problems. I have also spoken to the Head Chef regarding the Gala dinner. We are thinking of changing some of the setup as well as the menu for next year, so if you have any ideas how we could improve, please let us know. We will greatly appreciate it. Lastly, the pool temperature is measured by an automated heating system and varies between 29.5 to 30.5 degrees on average. The only thing which can result in temporary drop is the backwash, but this is weekly procedure and should not have affected you. I do apologise for causing you the inconvenience. Again, I understand this might not be ideal, but as a sign of apology and goodwill I am happy to offer you a 20% off you future stay with us. Hopefully this will restore some of your trust we have lost. Please e-mail me directly on gm… so I can make the necessary arrangements. Sincerely, Vytautas Syvys General Manager & Owner

AccorHotels certified review
R G. Couples - 06/01/2018
« Pleasant staff but room and pool area very run down »

Pool area poorly maintained. Changing rooms covered in used towels piled high. Toilet roll holder falling off the wall in room, carpets marked, chair marked with stains. Tea and coffee making facilities covered in dust with stirrers and tea bags missing. Overall would not come back to barony castle.

AccorHotels certified review
Vf Couples - 05/01/2018
« Pleasant »

Room was very basic & in need of upgrading. However restaurant & bar area tastefully decorated. Food was delicious & service great.

AccorHotels certified review
Mark L. Couples - 05/01/2018
« Mr »

Very impressed with the food in your restaurant, however disappointed with our room.it felt dated, in need of some freshening up and redecoration, and the bathroom had a number of stains in so hadn’t been cleaned properly. Our room had no teaspoons (which is a minor thing but still annoying!). Also disappointed not to be served tea and coffee at breakfast, instead having to use a machine.

AccorHotels certified review
Alan F. Couples - 04/01/2018
« Mr A »

A very pleasant stay with only a couple of minor irritations which didn't spoil the visit. Overall the hotel is improving from refurbishments and is a good place for a short break.

AccorHotels certified review
Kay K. Couples - 04/01/2018
« Nice friendly hotel »

Had a good new year but certain issues should be addressed.

AccorHotels certified review
Anonymous Families - 04/01/2018

Had a lovely time. Hotel and rooms were warm and clean. Leisure facilities good. Staff friendly and helpful

AccorHotels certified review
Barbara S. Couples - 04/01/2018
« Nice Stay »

We arrived around 6pm so didn’t have as much time as we would have liked. Nice meal in the bar but not a lot to choose from. Room was cosy but had the squeakiest floorboards. Stunning views, especially in the snow! Overall a nice stay.

AccorHotels certified review
J R. Solo - 04/01/2018
« Lovely stay »

Really nice stay in a beautiful hotel

AccorHotels certified review
S G. Couples - 02/01/2018
« Mrs »

Short break post Christmas. Staff were very helpful.

AccorHotels certified review
J A. Friends - 31/12/2017
« Disappointed with this visit.(107) »

Check in was friendly and welcoming. Walking along corridors note said refurbishment of them 2016/2017. Our corridor missed that deadline +badly needed a hoovering. Surprised to find room door ajar +to find a young man in bathroom (Apprentice)who stated towel rail not working in bathroom.We waited in room while he attended to issue.He left to connect us back to electrical supply,towel rail didn’t work.(nor had it been cleaned recently,grime+dust thick) On looking round room furniture looked very tired +carpert again not hoovered ,*heavily stained marks. We had to pick up large crumbs,pieces off thread etc from floor. Went to close room door,handle very loose,with opening +closing door ,two screws feel from handle.Walked down to inform reception as no information in room to contact reception.Same young man appeared to put screws back in. Fire bell went off,we followed green signs which took us down to leisure area,during this time we saw nor met any other guests or staff.Alarmed stopped,we were still in building.Made way to restaurant +enquired about fire alarm +that we hadn’t managed to get out building,bar staff not concerned. Food: Service for Dinner +breakfast were great +staff all pleasant. I have another stay booked for January +February at Barony Castle which I was looking forward to but after this stay I have great reservations about return visit.

AccorHotels certified review
Ian Couples - 26/12/2017
« Good stopover »

Everything as described. Couple do with some interior decorating, as it is looking a bit worn out. Floor boards are creaky, sink was broken, but forgot to mention it to the reception.

AccorHotels certified review
Michael G. Solo - 26/12/2017
« A relaxing break »

I had a quiet, comfortable break with dinner, bed and breakfast at the Barony Castle Hotel.

AccorHotels certified review
Leslie B. Couples - 26/12/2017
« Quite luxurious, but friendly and comfortable. »

Good food and drinks, friendly and welcoming staff. Nice woodland walkways.

AccorHotels certified review
Heather H. Families - 24/12/2017
« Relaxed granddaughter stay »

Very friendly and helpful staff that went that extra mile to make our overnight staff fantastic. Lovely swimming pool. Great grounds to explore. Warm rooms with comfortable beds

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