Hotel - Mercure Istanbul Altunizade
Mercure Hotel Mercure Hotel

Mercure Istanbul Altunizade

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4.0/5 193 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Breakfast
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 00:00-00:00
    • Opening hours : Week-end 00:00-00:00

Business services

  • 13 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

Mercure Istanbul Altunizade Hotel, with its elegantly designed guest rooms, is truly distinct and presents guests with a unique experience

  • 140 rooms
  • 30 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Pay per view channel(s)
    • Crib on request
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,320 reviews

Our guest reviews for Mercure Istanbul Altunizade

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 193 reviews
AccorHotels certified review
Anonymous Friends - 09/10/2017
« great customer service experience »

We had a brief stay at your Istanbul hotel. The hotel was well maintained and our room was great. When we had checked out, my fiancee left a blouse hanging in the closet. We did not realize this until later that day. We e-mailed the hotel and the responded stating they had located the blouse and were holding it for us. We were very pleased with our stay and the customer service went above and beyond. Thank you and we will plan to stay again when our travels bring us to Istanbul.

AccorHotels certified review
Mark Business - 25/09/2017
« Stay good - bad food »

Accommodation was good, clean and comfortable. Room service gave me food poisoning!

AccorHotels certified review
A N. S. G. -. N. A. Business - 23/08/2017
« Urgent needs were ignored »

Nice Hotel, breakfast so so. I got an invoice with a wrong company name and asked two times per mail for a corrected one - both times my mail was not answered. Colleague with same experience.

AccorHotels certified review
Paul Business - 23/08/2017
« Peaceful »

Organised, quiet and responsive

AccorHotels certified review
Paul B. Business - 28/07/2017
« Evrything ran smoothly from check in to check out. Staff extremely helpful. »

Hassle free. Staff very friendly and helpful.

AccorHotels certified review
Emma P. C. Business - 24/07/2017
« Amazing experience! »

We've stayed at Mercure Hotel from 10th to 16th ok July and everything was spotless. Prior to my arrival I wrote a note in my reservation requesting a nice, spacious and light room and when I arrived I found an amazing king size room , very clean and cosy. The staff was really lovely as well, always helpful and ready for any request. I would definitely recommend this hotel to other people, is convenient and nicely designed. I fall in love with Istanbul and had a marvellous time there! Well done! -Emma Parascovia C.

AccorHotels certified review
Jacques V. D. S. Business - 14/07/2017
« Business stay in strategic accessible location whilst arriving / departing from Sabiha Gokcen airport »

Satisfactory in respect of service by personnel ,but disappointing to find the restaurant service at night restricted to the bar area only.

AccorHotels certified review
Arif P. Business - 01/07/2017
« WONDERFUL »

GREAT EXPERIENCE

AccorHotels certified review
Anonymous Business - 16/06/2017

My special thanks to Yunus Bey during breakfast.(I took breakfast as Ramadan Sahur late in the night) I'm very satisfied his kindness to the guests and trying to help everyone.

AccorHotels certified review
Daniel F. Solo - 02/06/2017
« Lovely hotel and an excellent room. Great service from staff »

Though only a short stay at the hotel I felt very welcome, loved the hotel room. Clean and tidy and would defiantly consider staying again if I were to return to Istanbul at a later date

AccorHotels certified review
Syed A. Business - 25/05/2017
« Very poor housekeeping services »

I am frequent business travel to Turkey and I stay in Holiday Inn. However in my last visit, i wanted to check how Mercure is and opted to stay there. But it was my mistake. I was surprised that a hotel like Mercure would have such insensitive staff. When checked in , i was led by one staff to my room. The 'DO NOT DISTURB' tag was lying on the floor on the door which he did not care to pick up and place it on the door knob. This was lying on the floor even the next day. House keeping came in the next day, cleaned my room but did not bother to pick that up. This is a small thing but it shows how much unqualified these people are when it comes to customer service. On day 2, i put the DO NOT DISTURB tag on the knob of the door- outwards. I put this because I had a conference call and I did not want to be disturbed by housekeeping. But to my utter amazement, house keeping kept on ringing the bell and knocking the door and forced me to open the door. Is this what Mercure teaches its house keeping staff? I wonder if Mercure understands what is customer service. Nevertheless, I do not intend to stay in this hotel again.

AccorHotels certified review
Anonymous Business - 09/05/2017

It was a brief stay for 2 days and the overall experience has been good. However I would like to know whether you are using any Firewall for the Wifi connection that you provide to the guest. This time my official email account got corrupted on 5th May,2017 morning and I could rectify it with the help of our IT Department after coming back to office in India on Monday i.e. 8th May,2017. Please ensure that the compliementary Wifi system provided in the hotel has got Firewall installed to protect from computer virus attack or any kind of external attack or hacking in guest computer system. Last time I got a decent working table with a table lamp. This time there were no such arrangement. Also the room size was smaller compared to my stay 16-19th Apr, 2017 although the rent was same.

AccorHotels certified review
Anonymous Business - 30/04/2017

Our group arrive late at night, and we would like someone to show us the way to our rooms. My own room was fuggy, I would like a non-smoking room.

AccorHotels certified review
Anonymous Business - 23/04/2017

It was good enough

AccorHotels certified review
Anonymous Business - 22/04/2017

I love this hotel.

AccorHotels certified review
Anonymous Business - 20/04/2017

It was satisfying

AccorHotels certified review
Anonymous Business - 19/04/2017

Great

AccorHotels certified review
Anonymous Friends - 16/04/2017

Nice calm and quiet hotel. Clean. Good morning buffet. Good wifi connection. Nice menu in the restaurant. Good price. Not all staff good at English. Some noice in the room from what could be the drains when shower is used in other rooms.

AccorHotels certified review
Anonymous Families - 14/04/2017

Excelent

AccorHotels certified review
Anonymous Business - 09/04/2017

it was good really good

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