Hotel - Pullman Changshu Leeman
Pullman Hotel Pullman Hotel

Pullman Changshu Leeman Hotel

4.6/5 3,530 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Children's Club for 3 to 6 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air conditioning with individual remote
    • Air Conditioning
  • Airport shuttle
    • HONGQIAO INTL AIRPORT (Paying)
    • WUXI (Paying)
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Massage
    • Sauna
  • Children's Club for 3 to 6 years
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 23:59
    • Opening hours : Week-end 00:00 - 23:59

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Each room is designed with spaces for guests to work, relax and rest.

  • 353 rooms
  • 60 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Automatic air control
    • Trouser press in room
    • Free in-room mineral water
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Wide work desk
    • Telephone in bathroom
    • Automatic temperature control
    • Air conditioning with individual remote
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 3,530 reviews

Our guest reviews for Pullman Changshu Leeman

100% genuine reviews from our guests

Find out more
David M. Business - 12/01/2019 AccorHotels certified review
« Cofortable and convenient at Pullman Changshu Leeman »

Another great stay. Not far from my place of work. An efficient check in. A good swim in a clean pool. A burger at the Jiu Ba Bar (my first time for this). A good night of sleep in a comfortable bed. A good buffet breakfast and an efficient check out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.David Marshall M., We very much appreciate your comments regarding your stay at the Pullman Changshu Leeman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager Pearl Liu

Andy C. Business - 28/12/2018 AccorHotels certified review
« good hotel »

the hotel is good. I will come again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Pullman Changshu Leeman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager Pearl Liu

Dominique B. Business - 24/12/2018 AccorHotels certified review
« Very good stay as a whole ! »

Very good stay as a whole ! Good points: I love to eat French bakery in this hotel. Very clean rooms. Clean and beautiful hotel. Large rooms. Friendly and helpful staff. Large fitness center with plenty of equipment and a very nice swimming pool. Negative points : The Caesar salad in the restaurant was ok, but will be better and tasty with really chicken and really Caesar salad sauce. You should put more than one small bottle of shower gel in the bathroom, because one small bottle is not enough for taking bath or shower. No HBO channel etc… at the TV for watching foreigner movies. Whirlpool batch in the swimming pool was cold same as my precedent stay in this hotel. It should be hot to be able to relax inside it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Dominique Rodolphe B., We very much appreciate your comments regarding your stay at the Pullman Changshu Leeman. It is always a pleasure to receive your feedback. For the positive points, we will keep to do it better, and we are sorry for the negative part that we did not reach your expectation but we strive to continuously improve the quality of that. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than this time. Sincerely, Guest Experience Manager Pearl Liu

Cm Business - 21/12/2018 AccorHotels certified review
« 感谢预定部Monica和Jenny »

临时有事住常熟,天都黑了给常熟理文伯尔曼酒店打了了个电话,一位叫monicia的小姐接听了电话非常温柔的问有什么可以帮您?英语讲的真好,本来焦急的心情立马放松下来,Monica booked me a king bed room,even there’s not enough room for sell,when I reached hotel ,MS Jenny. Upgrade my room to deluxe king bed ,I am so thankful for u two misses ,I would like thank you two to make my journey wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chen N., We very much appreciate your comments regarding your stay at the Pullman Changshu Leeman. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager Pearl Liu

W. B. Business - 20/12/2018 AccorHotels certified review
« Relaxed stay »

Was nice to be back at Pullman. Always great to stay. Thanks Mr Wesley and Ms Jenny for making everything go smooth.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B. W., We very much appreciate your comments regarding your stay at the Pullman Changshu Leeman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager Pearl Liu

Anonymous Business - 19/12/2018 AccorHotels certified review
« The comfort and convenience of the Pullman Changshu Leeman Hotel made my business trip more enjoyable. »

The hotel staff was professional, knowledgeable and friendly. The room, restaurant and gym were clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Darren Michael S., We very much appreciate your comments regarding your stay at the Pullman Changshu Leeman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager Pearl Liu

Simon H. Business - 17/12/2018 AccorHotels certified review
« Great stay »

Comfortable, clean and the service was really great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon David H., We very much appreciate your comments regarding your stay at the Pullman Changshu Leeman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

Anonymous Business - 15/12/2018 AccorHotels certified review
« Senior manager »

Both carpet, restroom and bedding are clean and odorless

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 Chunman L.: 感谢您入住 Pullman Changshu Leeman 。听到您对我们工作的肯定,十分开心。 我们会继续坚持不懈地提升服务质量,再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Guest Experience Manager

Danie Business - 14/12/2018 AccorHotels certified review
« GOOD »

good but the info related hotel from all employees should be accurate and consistent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cheng Qiang M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we will pay more attention to the staff training. Hope to see you again very soon. Sincerely, Guest Experience Manager

Zhang Business - 10/12/2018 AccorHotels certified review
« Comfortable experience »

The environment of the hotel is elegant and the service staff is enthusiastic and professional。Jenny Chen‘s reception and checkin procedures are very professional and the service is very enthusiastic and meticulous.

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 Zhang H.: 感谢惠赐有关下榻 Pullman Changshu Leeman 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞,特别是您提到的Jenny。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Guest Experience Manager

Fw Business - 07/12/2018 AccorHotels certified review
« Top class... »

It´s like always, when i have to stay in this excellent hotel - i´m feeling always very well cared - Check-in is super fast and uncomplicate - the staff is very friendly - i want to mention Jenny Chen - she´s really taking care of the needs of the guest and giving always a big support - small and big wishes are done in a few minutes - all in all i just can recommend the hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Woerner F., We very much appreciate your comments regarding your stay at the Pullman Changshu Leeman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

Robert H. Business - 03/12/2018 AccorHotels certified review

Clean room, soft bed. To warm in the room. AC didn't help much

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert Alice H., Thank you for taking the time to tell us about your experience at the Pullman Changshu Leeman. I am sorry about our AC is not working well to make you feel comfortable; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager

Paul B. Business - 03/12/2018 AccorHotels certified review
« Very good stay, with no issues experienced at all. »

Very good stay. Breakfast choices good and no issues to report.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Paul B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Experience Manager

Chris Business - 03/12/2018 AccorHotels certified review
« Beautiful 5 star experience »

Great from top to bottom

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Experience Manager

Tg Business - 02/12/2018 AccorHotels certified review
« CJLR Meal For visiting JLR senior executive was a real success »

Very high standards & professional staff that always go the extra distance to ensure all elements of the stay are catered for

Our hotel has responded to the review
Our hotel has responded to the review

Dear Terence Martin G., We very much appreciate your comments regarding your stay at the Pullman Changshu Leeman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

Grant M. Business - 01/12/2018 AccorHotels certified review
« Clean and reliable. »

Room is very good value. Food and bar are excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Grant Alexander M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Experience Manager

Allan Business - 27/11/2018 AccorHotels certified review
« Staff is extremely helpful and a pleasure to deal with »

Wesley was a great help on a daily basis providing local information as well as arranging transportation for me. Dedicated and quite helpful employee.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allan Donald L., We very much appreciate your comments regarding your stay at the Pullman Changshu Leeman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

Marko Business - 23/11/2018 AccorHotels certified review
« I allways enjoy to come back. The hotel is a nice and pleasant island in that area »

I was personally welcomed by Bruce again. He is kindly taking personally care for me, not the first time. Also his English is great a great role model for several colleagues

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marko G., We very much appreciate your comments regarding your stay at the Pullman Changshu Leeman. It is always a pleasure to receive positive feedback. I will share your comments with our team. Your opinion is a good encouragement to our staff Bruce as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

Steven O. Business - 22/11/2018 AccorHotels certified review
« Business trip »

Everything is good except the gym control

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kuan Ming O., Thank you for taking the time to tell us about your experience at the Gym. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It will be perfect if you can share more details about our Gym control. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager

Steven Business - 20/11/2018 AccorHotels certified review
« NA »

Great experience

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