Novotel Caserta Sud Hotel 4 stars

TripAdvisor rating 3.5/5 720 reviews
Novotel Caserta Sud
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Room 1

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Hotel extras

  • Large garden with terrace and outdoor swimming pool

  • Tranquil and relaxing environment

  • Conveniently located near Caserta Sud highway exit

  • Comfortable and functional Family Rooms

  • Pets allowed

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • Babysitting on request
  • Air conditioned
  • NAPOLI CAPODICHINO
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Congresses/conventions
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Caserta Sud

Ss 87 Sannitica Km 22 600
81020
capodrise
italy

Tel: +390823826553

Fax: (+39)0823/516043

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    NAPOLI CAPODICHINO At 23.5km / 14.6 miles - Shuttle paying

  • By boat

    NAPOLI HARBOR At 32.3km / 20.07 miles

  • By car

    CASERTA SUD At 0.6km / 0.37 miles

  • By train

    CASERTA At 3.1km / 1.93 miles

GPS :41.041667, 14.324167

Our accommodations

A spacious room with king-size bed, en suite bathtub or shower, sofa bed, work area, TV set, WIFI connection, hair dryer and safe. Up to 2 adults A modern spacious room with king-size bed, en suite shower, sofa bed, ergonomic work area, TV, WIFI connection, hair dryer, minibar and tea & coffee making facilities. Up to 2 adults and 2 children.

Standard Double Room

  • Max. number of persons: x2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with twin beds

  • Max. number of persons: x2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room

  • Max. number of persons: x4
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: Regional

Novotel Cafe offers a simple and generous menu of seasonal produce and excellent daily specials. Original and modern cuisine.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Quiet and relaxing atmosphere for snackings light meals wine tasting cocktails ideal also for business breaks. MEDIASET PREMIUM set and WI-FI connection

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 210 m²

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 10 people

Find out more
Novotel Caserta Sud Meeting Room

Our guest reviews for
Novotel Caserta Sud

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

1,258 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

720 reviews

Visiting Naples

TripAdvisor rating 3.5/5

590drisr Couples - 09/04/2019 TripAdvisor review

Personel is super nice. Breakfast is super fresh and complete (although it lacks from fruits). Negative point is definitely the rooms which are really old and not so clean (carpet is overused and bathroom completely outdated and far from clean).

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence: in this week we will start the renovation of our rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management and Staff of Novotel Caserta Sud

Congratulations!

Customer review rating 4.1/5

Luiz M. Business - 14/03/2019 AccorHotels certified review

It was a very nice experience!

I was well pleased of my stay there.

Customer review rating 4.1/5

P. F. Business - 13/02/2019 AccorHotels certified review

I only didn't like the fact that my surname is wrongly introduced in your database. Instead of "F." you registered it differently.

Good price and courtesy

Customer review rating 4.1/5

R. Couples - 06/01/2019 AccorHotels certified review

The stay experience has exactly met the expectations, no surprise no hidden costs

It is not a Novotel

Customer review rating 4.1/5

Anonymous Business - 04/11/2018 AccorHotels certified review

Dirty, shabby, some staff very unhelpful.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The refurbishment will take place for most of the rooms to guarantee a better experience to each of our guest, following the Novotel standards. We also would like to apologize if our staff members did not assist you as expected, we will investigate on it and we will try to do our best in order to avoid this situation in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management and Staff of Novotel Caserta Sud

Quiet and friendly

Customer review rating 4.1/5

Anonymous Business - 01/11/2018 AccorHotels certified review

I did not have to use many appliances like TV, so the stay was almost comfortable

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management and Staff of Novotel Caserta Sud

Human

Customer review rating 4.1/5

Hilmar D. M. Couples - 11/10/2018 AccorHotels certified review

We were very well treated by Valeria a recepcionist. We had a problem with a broken rented car and she was fantastic. In this crazy world we were treated as people and not machines. Very kind and effective this lady. A tip your directions saying Capodrise and it is Caserta need a thought, it drives the GPS crazy. Tks

A nice hotel looking a little tired in places.

Customer review rating 4.1/5

Peter Couples - 15/09/2018 AccorHotels certified review

A couple of items that should not have happened but did. Maid service a little hit and miss I booked two rooms one for my friends, the towels were not changed for four days and my room the shower soap was not replaced every day. Carpets in dining room showing signs of wear.

It was just okay

Customer review rating 4.1/5

Shane Couples - 13/09/2018 AccorHotels certified review

Poorly staffed bar and restaurant area. Receptionist scared us with the area saying leaving our car outside may not be a good idea. Rooms very tired and basic . Morning breakfast very average and not much choice. Probably would not like to stay again

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely The Management of Novotel Caserta Sud

Impolite Staff, Poor Hospitality

Customer review rating 4.1/5

Anshuman C. Business - 06/09/2018 AccorHotels certified review

Staff not good and impolite. Not hospitable. Not valued as an Accor Gold member. First hotel where I would rate it this poor.

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 4.1/5

Giuseppe Business - 31/08/2018 AccorHotels certified review

Very nice Place

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management of Novotel Caserta Sud

Sufficiente

Customer review rating 4.1/5

Anonymous Families - 23/08/2018 AccorHotels certified review

Sufficiente

Gentile Ospite, Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Novotel Caserta Sud. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. In attesa di accoglierla nuovamente, Le porgiamo cordiali saluti. La Direzione e lo Staff di Novotel Caserta Sud

Not as good as I expected

Customer review rating 4.1/5

Raphael Families - 20/08/2018 AccorHotels certified review

Staying at one of the Accor hotels means good shower, comfortable bed/pillows, good breakfast. This is the minimum, then the rest is a plus. This time, breakfast was poor and bed/pillow were not close to be comfortable. I was disappointed.

Dear Raphael L., Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Conveniently located for Caserta Palace visit

Customer review rating 4.1/5

Goran I. Families - 11/08/2018 AccorHotels certified review

Stay was satisfactory, albeit Gold LeClub AccorHotels member welcome could have been complemented by a room upgrade and a welcome amenity. This was not provided but we did not complain as otherwise the reception staff was very helpful and courteous. Breakfast was very good.

Dear Goran I., We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management and Staff of Novotel Caserta Sud

Nice hotel in a nice area

Customer review rating 4.1/5

Mario A. V. Families - 31/07/2018 AccorHotels certified review

it was perfect as Always. the hotel is really close to Reggia di Caserta and the perfect point to stop in our way to Reggio Calabria. Staff is perfect with a lot of attention and providing a lot fo useful information. thank you again Novotel Caserta

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management and Staff of Novotel Caserta Sud

Good price

Customer review rating 4.1/5

Mida Families - 23/07/2018 AccorHotels certified review

Good price and familly offer. Clean rooms. Hotel needs redecoration. Breakfast could be batter as per Novotel.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. Thanks to your comments we will improve our breakfast offer. About the room we aldready plean to renove all our rooms and so we will start soon. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely, The Management and Staff of Novotel Caserta Sud

Very nice hotel.

Customer review rating 4.1/5

Johannes D. P. Families - 14/07/2018 AccorHotels certified review

The Hotel was very nice and the staff friendly and accommodating. Rooms were clean and breakfast was very good. the only downside was the pillows on the bed, I think its time to invest in better quality pillows as they are old and flat. Overall a Good place to stay.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management and Staff of Novotel Caserta Sud

A bit tired

Customer review rating 4.1/5

Anonymous Business - 25/05/2018 AccorHotels certified review

The hotel has some nice aread but others start to be tired. Furniture, carpets, the balloons in the internal windows

Dear Guest, thank you so much for choosing Novotel Caserta Sud. We apologize if not all was like you expected. In the next months we will start to renew our hotel and we hope to see you when all will be finished. Best Regards. The Management and Staff of Novotel Caserta Sud

Novotel Caserta

Customer review rating 4.1/5

Kelmone L. Business - 09/05/2018 AccorHotels certified review

An extremely pleasant stay.

Well done

Customer review rating 4.1/5

Ramunas Families - 09/04/2018 AccorHotels certified review

Thank You for a convenient stay at Novotel Caserta last week. Personal Thanks to representative Valerija; she was very attentive to us and showed sincere interest to provide all needed information. Actually we stayed not for the first time at this hotel, but once again - not the location, but people, who are working hard to provide best services to the clients, make us happy and welcomed:) Best wishes to Valerija and team Kind regards, Mr. Ramunas

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management and Staff of Novotel Caserta Sud
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