Hotel - Novotel Caserta Sud
Novotel Hotel Novotel Hotel

Novotel Caserta Sud Hotel

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3.5/5 617 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • NAPOLI CAPODICHINO
  • Languages spoken at the hotel
    • French
    • Italian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 07:00-24:00

Business services

  • 10 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

A spacious room with king-size bed, en suite bathtub or shower, sofa bed, work area, TV set, WIFI connection, hair dryer and safe. Up to 2 adultsA modern spacious room with king-size bed, en suite shower, sofa bed, ergonomic work area, TV, WIFI connection, hair dryer, minibar and tea & coffee making facilities. Up to 2 adults and 2 children.

  • 126 rooms
  • 63 non-smoking rooms
  • 8 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 868 reviews

Our guest reviews for Novotel Caserta Sud

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 617 reviews
AccorHotels certified review
Ramunas Families - 09/04/2018
« Well done »

Thank You for a convenient stay at Novotel Caserta last week. Personal Thanks to representative Valerija; she was very attentive to us and showed sincere interest to provide all needed information. Actually we stayed not for the first time at this hotel, but once again - not the location, but people, who are working hard to provide best services to the clients, make us happy and welcomed:) Best wishes to Valerija and team Kind regards, Mr. Ramunas

AccorHotels certified review
Sav A. Couples - 05/04/2018

Nice clean accommodation, staff very helpful and friendly. Only thing that we were not satisfied with was the mattress being too thin and was hard uncomfortable.

AccorHotels certified review
Piero Business - 19/02/2018

The hotel is perfect and the people are fantastics !!!!!!!!! Celeste is the number one !!!!!!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pietro, We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management and Staff of Novotel Caserta Sud

AccorHotels certified review
N. Business - 15/02/2018
« Fantastic »

Your staff is helpful and very kind. Rooms are clean and ok!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Kopolovitis, thank you so much for choosing Novotel Caserta Sud and for share with us our opinion. We look forward to see you as soon. Best regards. The Management and Staff of Novotel Caserta Sud

AccorHotels certified review
Christine B. Couples - 07/02/2018
« Good quality hotel with comfortable rooms and enjoyable meals. »

Our room was spacious and comfortable. The breakfast was good but I would prefer an easier option for having tea with my breakfast. The hotel is 3 kilometres from the city centre which made it somewhat inconvenient if you need to use public transport to reach the hotel. The staff were friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTINE BELLCHAMBERS, We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management and Staff of Novotel Caserta Sud

AccorHotels certified review
Daniel Z. Business - 05/02/2018
« Ok hotel, but every time I arrive it is less appealing »

Cleanliness is OK. But TV is 20 years old at least, plastic cups for breakfast and it seems the hotel is cutting everything they can. I expect the next time I am in the area I will be looking for another place. This is sad, as I have stayed here more than 10 times in the past 5 years.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel Zeldis, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We are plannig to renovate our hotel to give our guests a better experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management and Staff of Novotel Caserta Sud

AccorHotels certified review
Ashbee Business - 11/01/2018
« ashbee »

staff friendly, food good, room comfortable and generally peaceful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Ashbee, We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management and Staff of Novotel Caserta Sud

AccorHotels certified review
Gigi Business - 07/12/2017

Sufficiente

Our hotel has responded to the review
Our hotel has responded to the review

Gentile Signor De Lisi, desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Novotel Caserta Sud. E’ con piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. Faremo tutto ciò che è nelle nostre possibilità per migliorare la nostra offerta e per cambiare il suo giudizio da sufficiente a ottimo. In attesa di accoglierla nuovamente, le porgiamo cordiali saluti. La Direzione e lo Staff del Novotel Caserta Sud

AccorHotels certified review
Kenan Families - 29/11/2017
« Nice »

I think breakfeast doesn’t enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kenan B., We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management and Staff of Novotel Caserta Sud

AccorHotels certified review
Martin Families - 16/11/2017
« Good Novotel standard but the hotel needs a reconstruction »

The room was clean but the carpet may need a replacement since it is almost at the end of life. The overall hotel building would be worth to reconstruct as well as the furniture in the restaurant and sofas near elevators should be replaced as well because they are worn out. I would consider this Novotel as a worser average among other Novotels in Italy. Meals and drinks should be more automatically refilled and not upon request (water etc.).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin Filipsky, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager and Staff of Novotel Caserta Sud

AccorHotels certified review
Roy Solo - 28/09/2017
« Nice place for an overnight stay »

Very helpful staff, but restaurant could do the basics a bit better (warm plates for example). Food OK, but better elsewhere locally. There was no TV remote and the waste of water due to a faulty WC cistern running constantly was irritating and noisy when trying to sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roy Bertuello, We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management of Novotel Caserta Sud

AccorHotels certified review
Dimitar D. Couples - 17/09/2017
« nice stopover hotel »

The hotel is OK for short stays as it does not have luxuries. Rooms are big, but with an old appearance. Wi-fi is ok. The hotel staff advices to not walk around at night or to park cars at the street. Hotel offers private covered parking. Restaurant is very good. Breakfast has good options. Close to an outlet mall and It's also quite near to Caserta Royale Palace.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dimitar, We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management and Staff of Novotel Caserta Sud

AccorHotels certified review
Anonymous Families - 11/09/2017
« comoda »

comoda , economica

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giuseppe T., We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management and Staff of Novotel Caserta Sud

AccorHotels certified review
Vivi C. Families - 21/08/2017
« I expected less but finally I was merely not dissappointed at all. »

The wifi connection worked only on the day of our arrival. For the other 6 of our 7 days stay there we couldn't connect. Our room was too small although it was a superior suite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vivi C., Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager and Staff of Novotel Caserta Sud

AccorHotels certified review
C3po Families - 21/08/2017
« good »

good restaurant e good hotel

Our hotel has responded to the review
Our hotel has responded to the review

Gentile Signor M., desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Novotel Caserta Sud. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, le porgiamo cordiali saluti. La Direzione e lo Staff del Novotel Caserta Sud

AccorHotels certified review
Laurence Families - 16/08/2017

overall good experience food in restaurant was good swimming pool very nice but very unfortunate that on the second day we were there it closed at 17 for a private party (usually open till 20). The party only started at 22 and did not take place in the swimming area, so they could have closed part of the terrace area to prepare and not the swimming pool. Very sad for us and our child because the swimming pool was the main reason we had chosen the hotel, to be able to swim after our visit of Caserta Palace.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LAURENCE S., Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager and Staff of Novotel Caserta Sud

AccorHotels certified review
L.a.b. Families - 11/08/2017
« Mrs »

Pleasant hotel and nice pool. Perfect for a trip to the outlets and overnight before flying from Naples airport .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lesley Anne B., We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager and Staff of Novotel Caserta Sud

AccorHotels certified review
Ross D. Couples - 01/08/2017
« Comfortable , good location, good restaurant »

Comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ross d., We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager and Staff of Novotel Caserta Sud

AccorHotels certified review
Anonymous Couples - 24/07/2017
« Pleasant and welcoming »

All was pleasant. The only regret was the offering of a juice or wine as the welcoming drink. All Accor hotels we have stayed in have given a wider more refreshing choice such as a spritz.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David K., We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager and Staff of Novotel Caserta Sud

AccorHotels certified review
Vincent D. V. Families - 22/07/2017
« Disgusting, dirty and noisy hotel. A real disgrace »

The hotel and its rooms looks worn out and is very dirty. Not in line with Novotel standard. The hotel looks very dirty. We booked a triple room but only received a double room with an extra sofabed (not comfortable for sleeping). We anyhow could not sleep due to the noise created by the fitness room above our room (and woke up very early as well due to this noise). When we reported this to the reception, we received an unhelpful reaction that we had to wait until the fitness closed... they refused to give us another room. Wifi did not work either and guarded parking was not guarded either. Breakfast was disgusting (never seen filty scrambled eggs like at this hotel - for sure the best guarantee to get food poisoning). In summary this hotel is the best anti-marketing for Accor Hotels. As a minimum, I expect Accor Hotels to pay our money back otherwise I will never again stay in hotels of Accor Group.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vincent De V., Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager and Staff of Novotel Caserta Sud

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