Hotel - Novotel Caserta Sud
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Novotel Hotel

Novotel Caserta Sud Hotel

Ss 87 Sannitica Km 22 600 
81020  CAPODRISE
ITALY

564 reviews
TripAdvisor Rating Based on 564 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request
  • Air Conditioning
  • NAPOLI CAPODICHINO
  • Languages spoken at the hotel
    • French
    • Italian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 07:00-24:00

Business services

  • 10 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

A spacious room with king-size bed, en suite bathtub or shower, sofa bed, work area, TV set, WIFI connection, hair dryer and safe. Up to 2 adultsA modern spacious room with king-size bed, en suite shower, sofa bed, ergonomic work area, TV, WIFI connection, hair dryer, minibar and tea & coffee making facilities. Up to 2 adults and 2 children.

  • 126 rooms
  • 63 non-smoking rooms
  • 8 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 693 reviews

Our guest reviews for Novotel Caserta Sud

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 564 reviews
AccorHotels certified review
Dimitar D. Couples - 17/09/2017
« nice stopover hotel »

The hotel is OK for short stays as it does not have luxuries. Rooms are big, but with an old appearance. Wi-fi is ok. The hotel staff advices to not walk around at night or to park cars at the street. Hotel offers private covered parking. Restaurant is very good. Breakfast has good options. Close to an outlet mall and It's also quite near to Caserta Royale Palace.

AccorHotels certified review
Anonymous Families - 11/09/2017
« comoda »

comoda , economica

AccorHotels certified review
Vivi C. Families - 21/08/2017
« I expected less but finally I was merely not dissappointed at all. »

The wifi connection worked only on the day of our arrival. For the other 6 of our 7 days stay there we couldn't connect. Our room was too small although it was a superior suite.

AccorHotels certified review
C3po Families - 21/08/2017
« good »

good restaurant e good hotel

AccorHotels certified review
Laurence Families - 16/08/2017

overall good experience food in restaurant was good swimming pool very nice but very unfortunate that on the second day we were there it closed at 17 for a private party (usually open till 20). The party only started at 22 and did not take place in the swimming area, so they could have closed part of the terrace area to prepare and not the swimming pool. Very sad for us and our child because the swimming pool was the main reason we had chosen the hotel, to be able to swim after our visit of Caserta Palace.

AccorHotels certified review
L.a.b. Families - 11/08/2017
« Mrs »

Pleasant hotel and nice pool. Perfect for a trip to the outlets and overnight before flying from Naples airport .

AccorHotels certified review
Ross D. Couples - 01/08/2017
« Comfortable , good location, good restaurant »

Comfortable

AccorHotels certified review
Anonymous Couples - 24/07/2017
« Pleasant and welcoming »

All was pleasant. The only regret was the offering of a juice or wine as the welcoming drink. All Accor hotels we have stayed in have given a wider more refreshing choice such as a spritz.

AccorHotels certified review
Vincent D. V. Families - 22/07/2017
« Disgusting, dirty and noisy hotel. A real disgrace »

The hotel and its rooms looks worn out and is very dirty. Not in line with Novotel standard. The hotel looks very dirty. We booked a triple room but only received a double room with an extra sofabed (not comfortable for sleeping). We anyhow could not sleep due to the noise created by the fitness room above our room (and woke up very early as well due to this noise). When we reported this to the reception, we received an unhelpful reaction that we had to wait until the fitness closed... they refused to give us another room. Wifi did not work either and guarded parking was not guarded either. Breakfast was disgusting (never seen filty scrambled eggs like at this hotel - for sure the best guarantee to get food poisoning). In summary this hotel is the best anti-marketing for Accor Hotels. As a minimum, I expect Accor Hotels to pay our money back otherwise I will never again stay in hotels of Accor Group.

AccorHotels certified review
Al Friends - 15/07/2017
« Very good hotel in not the best location »

Very good hotel in not the best location. Hotel is very well-maintained and has a very nice pool. The protected parking is highly recommended as the hotel itself is not in the best of areas. The bar is good. The restaurant is good. The service very satisfactory.

AccorHotels certified review
Anonymous Business - 03/07/2017
« HOTEL FAVOLOSO »

CORDIALITA E PROFESSIONALITA

AccorHotels certified review
Anonymous Business - 12/06/2017
« Caserta »

In linea con le attese.

AccorHotels certified review
Marco Business - 22/05/2017
« personale competente, camera pulita e confortevole »

Positiva

AccorHotels certified review
Peter Couples - 20/05/2017
« Ibis Styles have caught up to Novotel for quality »

This Novotel hotel is located close to Campania shopping center and La Reggia Outlet Mall. A bit nondescript property, somewhat old-fashioned furniture. I must say that the other Accor hotel chains, especially Ibis Styles have caught up with Novotel, which used to be one step up from Ibis. Unfortunately no Ibis nearby so had to settle with Novotel. The price was good, though. We paid only about 80 euros for a double with breakfast, so there was value for money. From a high floor one can see Vesuvio, Naples and even Sorento on a clear day. The outdoor pool had almost no water when we visited so had no chance to try it out.

TripAdvisor review
RajasekharPisapati Family - 18/05/2017
« Bad Experience »

The air conditioner in the room was not functional and my repeated request for repair did not yeild result. The change of room also did not help. Result was that we could not sleep in the night and were sweating. The temperature was well maintained in the corridor and the restaurants though. The experience continued in Venice also forcing me to think whether the state of rooms is kept so by design in Novotel. However, all in all I would not stay in Novotel in my next visit to Europe. The male steward in the restaurant in Caserta Sud was very rude and asked us to get up from the table during our breakfast and change to another table. Clearly he did not like us being there which he displayed in more ways than one. Rajasekhar Pisapati

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Pisapati, Thank you so much for sharing with us your considerations about your stay. We apologize for your bad experience and for all issues. We investigated about all your feedback to avoid to repeat in future the same. If you are a LCAH member, please contact us at this e-mail address: H8954-GM@accor.com. Best regards. The Management and Staff of Novotel Caserta Sud.

AccorHotels certified review
Anonymous Couples - 07/05/2017

Comfortable room and bathroom would have liked tea coffee making in room

AccorHotels certified review
Anonymous Families - 25/04/2017

The choice of hotel was excellent. Staff was courteous and attentive.

AccorHotels certified review
Anonymous Solo - 20/04/2017

The stay was alright. The staff were friendly, and the room was clean, if a bit on the outdated side. The location was quite alright for a stop-by, but not for a sejourn in Naples.

AccorHotels certified review
Anonymous Couples - 19/04/2017

The experience was generally good.The room and bathroom were very clean and the staff are polite and cooperative.However, i was not impressed with the old Tv set in the room.Also the room has a stale smell probably because of the old carpet.

AccorHotels certified review
Anonymous Families - 18/04/2017

Camera un po' datata

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