Hotel - Novotel Caserta Sud
Novotel Hotel Novotel Hotel

Novotel Caserta Sud Hotel

3.5/5 677 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 59.00 EUR Non member rate
From 53.10 EUR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • NAPOLI CAPODICHINO
  • Languages spoken at the hotel
    • English
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 07:00-24:00

Business services

  • 10 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

A spacious room with king-size bed, en suite bathtub or shower, sofa bed, work area, TV set, WIFI connection, hair dryer and safe. Up to 2 adultsA modern spacious room with king-size bed, en suite shower, sofa bed, ergonomic work area, TV, WIFI connection, hair dryer, minibar and tea & coffee making facilities. Up to 2 adults and 2 children.

  • 126 rooms
  • 105 non-smoking rooms
  • 8 rooms for people with reduced mobility
  • 6 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 1,089 reviews

Our guest reviews for Novotel Caserta Sud

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 677 reviews
Peter Couples - 15/09/2018 AccorHotels certified review
« A nice hotel looking a little tired in places. »

A couple of items that should not have happened but did. Maid service a little hit and miss I booked two rooms one for my friends, the towels were not changed for four days and my room the shower soap was not replaced every day. Carpets in dining room showing signs of wear.

Shane Couples - 13/09/2018 AccorHotels certified review
« It was just okay »

Poorly staffed bar and restaurant area. Receptionist scared us with the area saying leaving our car outside may not be a good idea. Rooms very tired and basic . Morning breakfast very average and not much choice. Probably would not like to stay again

Anshuman C. Business - 06/09/2018 AccorHotels certified review
« Impolite Staff, Poor Hospitality »

Staff not good and impolite. Not hospitable. Not valued as an Accor Gold member. First hotel where I would rate it this poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Giuseppe Business - 31/08/2018 AccorHotels certified review

Very nice Place

Anonymous Families - 23/08/2018 AccorHotels certified review
« Sufficiente »

Sufficiente

Raphael Families - 20/08/2018 AccorHotels certified review
« Not as good as I expected »

Staying at one of the Accor hotels means good shower, comfortable bed/pillows, good breakfast. This is the minimum, then the rest is a plus. This time, breakfast was poor and bed/pillow were not close to be comfortable. I was disappointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raphael L., Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Goran I. Families - 11/08/2018 AccorHotels certified review
« Conveniently located for Caserta Palace visit »

Stay was satisfactory, albeit Gold LeClub AccorHotels member welcome could have been complemented by a room upgrade and a welcome amenity. This was not provided but we did not complain as otherwise the reception staff was very helpful and courteous. Breakfast was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Goran I., We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management and Staff of Novotel Caserta Sud

Mario A. V. Families - 31/07/2018 AccorHotels certified review
« Nice hotel in a nice area »

it was perfect as Always. the hotel is really close to Reggia di Caserta and the perfect point to stop in our way to Reggio Calabria. Staff is perfect with a lot of attention and providing a lot fo useful information. thank you again Novotel Caserta

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management and Staff of Novotel Caserta Sud

Mida Families - 23/07/2018 AccorHotels certified review
« Good price »

Good price and familly offer. Clean rooms. Hotel needs redecoration. Breakfast could be batter as per Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. Thanks to your comments we will improve our breakfast offer. About the room we aldready plean to renove all our rooms and so we will start soon. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely, The Management and Staff of Novotel Caserta Sud

Johannes D. P. Families - 14/07/2018 AccorHotels certified review
« Very nice hotel. »

The Hotel was very nice and the staff friendly and accommodating. Rooms were clean and breakfast was very good. the only downside was the pillows on the bed, I think its time to invest in better quality pillows as they are old and flat. Overall a Good place to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management and Staff of Novotel Caserta Sud

Anonymous Business - 25/05/2018 AccorHotels certified review
« A bit tired »

The hotel has some nice aread but others start to be tired. Furniture, carpets, the balloons in the internal windows

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you so much for choosing Novotel Caserta Sud. We apologize if not all was like you expected. In the next months we will start to renew our hotel and we hope to see you when all will be finished. Best Regards. The Management and Staff of Novotel Caserta Sud

Kelmone L. Business - 09/05/2018 AccorHotels certified review
« Novotel Caserta »

An extremely pleasant stay.

Ramunas Families - 09/04/2018 AccorHotels certified review
« Well done »

Thank You for a convenient stay at Novotel Caserta last week. Personal Thanks to representative Valerija; she was very attentive to us and showed sincere interest to provide all needed information. Actually we stayed not for the first time at this hotel, but once again - not the location, but people, who are working hard to provide best services to the clients, make us happy and welcomed:) Best wishes to Valerija and team Kind regards, Mr. Ramunas

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management and Staff of Novotel Caserta Sud

Sav A. Couples - 05/04/2018 AccorHotels certified review

Nice clean accommodation, staff very helpful and friendly. Only thing that we were not satisfied with was the mattress being too thin and was hard uncomfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you so much for choosing Novotel Caserta Sud and for sharing with us your opinion. We apologize if your stay wasn't like you expected. We will intervene to renew our room as soon. Looking for see you as soon. Best regards. The Management and Staff of Novotel Caserta Sud

Piero Business - 19/02/2018 AccorHotels certified review

The hotel is perfect and the people are fantastics !!!!!!!!! Celeste is the number one !!!!!!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pietro, We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management and Staff of Novotel Caserta Sud

N. Business - 15/02/2018 AccorHotels certified review
« Fantastic »

Your staff is helpful and very kind. Rooms are clean and ok!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Kopolovitis, thank you so much for choosing Novotel Caserta Sud and for share with us our opinion. We look forward to see you as soon. Best regards. The Management and Staff of Novotel Caserta Sud

Christine B. Couples - 07/02/2018 AccorHotels certified review
« Good quality hotel with comfortable rooms and enjoyable meals. »

Our room was spacious and comfortable. The breakfast was good but I would prefer an easier option for having tea with my breakfast. The hotel is 3 kilometres from the city centre which made it somewhat inconvenient if you need to use public transport to reach the hotel. The staff were friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTINE B., We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management and Staff of Novotel Caserta Sud

Daniel Z. Business - 05/02/2018 AccorHotels certified review
« Ok hotel, but every time I arrive it is less appealing »

Cleanliness is OK. But TV is 20 years old at least, plastic cups for breakfast and it seems the hotel is cutting everything they can. I expect the next time I am in the area I will be looking for another place. This is sad, as I have stayed here more than 10 times in the past 5 years.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel Z., Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We are plannig to renovate our hotel to give our guests a better experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management and Staff of Novotel Caserta Sud

Ashbee Business - 11/01/2018 AccorHotels certified review
« ashbee »

staff friendly, food good, room comfortable and generally peaceful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Ashbee, We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management and Staff of Novotel Caserta Sud

Gigi Business - 07/12/2017 AccorHotels certified review

Sufficiente

Our hotel has responded to the review
Our hotel has responded to the review

Gentile Signor De Lisi, desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Novotel Caserta Sud. E’ con piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. Faremo tutto ciò che è nelle nostre possibilità per migliorare la nostra offerta e per cambiare il suo giudizio da sufficiente a ottimo. In attesa di accoglierla nuovamente, le porgiamo cordiali saluti. La Direzione e lo Staff del Novotel Caserta Sud

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 59.00 EUR Non member rate
From 53.10 EUR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates