Hotel - Caesar Business Belo Horizonte Belvedere
Mercure Hotel Mercure Hotel

Caesar Business Belo Horizonte Belvedere

4.0/5 616 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 229.00 BRL Non member rate
From 229.00 BRL Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Late check-out up to 6pm
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 06:00-04:00
    • Opening hours : Week-end 06:00-04:00

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 158 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 110/120 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Minibar
    • Suite Box
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 5,110 reviews

Our guest reviews for Caesar Business Belo Horizonte Belvedere

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 616 reviews
Marianne M. Business - 03/12/2018 AccorHotels certified review
« Lack of wifi lets the hotel down »

I stayed at this hotel in October, i travel to BH once a month on business so a business hotel seems the ideal place to stay. Unfortunately this was not the case, i require wifi to work out of office hours but it was so bad, that my phone could not even connect. I highlighted this to the staff daily but although they were very nice & extremely helpful, nothing worked. I also wrote a letter of complaint on my return and received no reply. I decided to give the hotel another try as it is in such a good location but alas, the wifi was worse this time! At no time during the week could i call home in Ireland using the wifi! So, i will not be staying at this hotel again nor will any of my work colleagues. They have already changed to a different hotel for their trips. We work for a multinational company & some of the team spend weeks in a hotel while working. Due to your lack of wifi and also lack of interest in improving it or replying to a complaint, we will no longer be using this hotel or recommending it. You may also want to review your rooms for cleanliness, the same cobwebs were on the ceiling in room 1204 on my trip in Oct & Nov!

Rodrigo T. Families - 02/12/2018 AccorHotels certified review
« Poor services »

Fewer people working properly. The coffee break is marvilous, 4 people of the reception were very helpful, althought all the rest were rude and lazy.

K. G. Business - 15/11/2018 AccorHotels certified review
« Nice Hotel, making cosmetic improvements, more options at breakfast would be nice »

The hotel staff was nice. The room was very spacious. The bed was very comfortable. I was able to use the gym while I was there, and although the amenities were nice, it seemed that every part of the hotel was under some sort of construction. The Air conditioning in my room, never seemed to cool the room off. So getting ready for a formal event, was challenging. The wifi was inconsistent. And on the morning of my departure, even with my Do not Disturb sign on my door, and a requested late check out, The housekeeper still entered my room, without knocking. (That made me uncomfortable) I was getting dressed, and not in a position to answer the door.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katherine Mason G., Thank you for taking the time to tell us about your experience at the Caesar Business Belvedere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Caesar Business, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thiago Bosco Front Desk Manager Caesar Business Belo Horizonte

Jon B. Business - 13/11/2018 AccorHotels certified review
« Hotel is in need of renovation, hotel front desk manager not responsive »

Please as your hotel front desk manager regarding my issues, which are not resolved. thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jon Patrick B., Thank you for taking the time to tell us about your experience at the Caesar Business Belvedere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Caesar Business, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I sent a e-mail what i told you the number of the packet i put your blouse. I hope it arrived well. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thiago Bosco Coordenador de Recepção / Front Desk Manager Caesar Business Belo Horizonte

Nelson V. Business - 12/11/2018 AccorHotels certified review
« AGRADABLE »

GRATA, PERSONAL MUY AMABLE

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nelson Miguel V. Berrientos, We very much appreciate your comments regarding your stay at the Caesar Business Belo Horizonte Belvedere. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thiago Bosco Coordenador de Recepção / Front Desk Manager Caesar Business Belo Horizonte

Anonymous Business - 11/11/2018 AccorHotels certified review
« More like a 3 stars hotel »

I’ve stayed there before. This time was not a good experience. One of the highs of the hotel is the breakfast. Due to the construction work, the breakfast place has now limited space and limited food selection. I also had problems with how my room was prepared: the bed sheet was shorter so couldn’t be tucked in under the mattress resulting in I waking up on top of a bare mattress. On my last day of stay, no bath towels were available on my room. I had to ask which took one hour and 3 attempts to resolve.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alessandro M., Thank you for taking the time to tell us about your experience at the Caesar Business Belo Horizonte Belvedere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Caesar, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thiago Bosco Coordenador de Recepção / Front Desk Manager Caesar Business Belo Horizonte

Anonymous Business - 05/11/2018 AccorHotels certified review
« Ok Hotel in a good location. Period. »

I had a regular experience. Rooms were pretty old but with good space. Had the staff ringing at my door at 9:30 in the morning to check if the room was taken (!!!). The gym had no air conditioned or fan. Called reception and they told me someone will check what was happening. That person never came after 50 minutes of workout.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bruno, Thank you for taking the time to tell us about your experience at the Caesar Business Belvedere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Caesar Business, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address problems and prevent future occurrence. We will reform all the rooms in the hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thiago Bosco Front Desk Manager Caesar Business Belo Horizonte

Caio Business - 05/11/2018 AccorHotels certified review
« Bathroom needes improvement »

Bedroom was nice and cozy. Bathroom on the other hand needs improvement. Constant bad sewer smelling on it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Caio, Thank you for taking the time to tell us about your experience at the Caesar Business Belvedere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Caesar Business, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thiago Bosco Front Desk Manager Caesar Business Belo Horizonte

Ts Business - 05/11/2018 AccorHotels certified review
« Nice Hotel. Great Service. »

Very nice hotel and exceptional staff and service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Taral, We very much appreciate your comments regarding your stay at the Caesar Business Belo Horizonte Belvedere. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Nacif Supervisor de Recepção / Front Desk Supervisor Caesar Business Belo Horizonte

Anonymous Business - 05/11/2018 AccorHotels certified review

Good hotel in a good location, will stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony, We very much appreciate your comments regarding your stay at the Caesar Business Belvedere. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thiago Bosco Front Desk Manager Caesar Business Belo Horizonte

Felipe Z. Business - 26/10/2018 AccorHotels certified review
« Security and Noisy »

This is my second stay at Mercure, and this time was not as good as the first time. Actually I had two problems: 1- On the second day I noticed the door that link to the other room next to mine was open. So, I felt for security conditions, because if someone entered in my room while I was out, nobody could tell. 2- Too much noise coming from the room above mine. I was at room 120 (if I am not wrong) and some people was jumping on the floor and this was about 11:30pm. So I called the front desk and they said they were going to call the security, but nothing changes for about 1 hour later. Other than this, everything was excellent !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Felipe, Thank you for taking the time to tell us about your experience at the Caesar Business Belvedere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Caesar Business, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thiago Bosco Front Desk Manager Caesar Business Belo Horizonte

Chris Business - 14/10/2018 AccorHotels certified review
« I like the hotel, but I do not get anymore Accor Points. Therefore I will try other hotels in 2019. »

Nice hotel, but why not trying other hotels. Accor groups give me no more Accor points. So they are no interesting to keep me close to this group. I lost Platinum Status from 2017 to 2018 and will loose Gold from 2018 to 2019. Therefore I will try other hotels in 2019. Strange policy, but it gives me the opportunity to see more different hotels and people of this beautiful country.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christof D., Thank you for taking the time to tell us about your experience at the Caesar Business Belvedere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Caesar Business, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The points of le club are not accept to online agency travel. So if you do in the Accor web site you will win points in your le club. In your next stay with us, send me a e-mail and i will give a upgrade. h8… We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thiago Bosco Coordenador de Recepção / Front Desk Manager Caesar Business Belo Horizonte

Bruno B. Couples - 09/10/2018 AccorHotels certified review
« Disappointing »

The room was dirty (poorly cleaned) Towels were missing Despite the Do not Disturb sign, we were interrupted 2 times (doorbell) 2 wrong calls 15 minutes waiting for the valet service to deliver my car (until I personally enter the parking space to get my car)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bruno, Thank you for taking the time to tell us about your experience at the Caesar Business Belvedere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Caesar Business, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thiago Bosco Front Desk Manager Caesar Business Belo Horizonte

Anonymous Business - 05/10/2018 AccorHotels certified review

Good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francisco, We very much appreciate your comments regarding your stay at the Caesar Business Belvedere. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thiago Bosco Front Desk Manager Caesar Business Belo Horizonte

Marcelo S. Business - 02/10/2018 AccorHotels certified review
« Amazing »

With great accommodations and outstanding friendly personnel, the staying in the hotel make you feel likes home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Marcelo, We very much appreciate your comments regarding your stay at the Caesar Business Belvedere. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Nacif Supervisor de Recepção / Front Desk Supervisor Caesar Business Belo Horizonte

Julian B. Business - 29/09/2018 AccorHotels certified review
« No usable internet connection »

As a business hotel the internet accessible was non-existent. I had to use my phone to send important emails. Also phone system did not work to phone internally.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julian Hamish B., Thank you for taking the time to tell us about your experience at the Caesar Business Belo Horizonte Belvedere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Caesar, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thiago Bosco Coordenador de Recepção / Front Desk Manager Caesar Business Belo Horizonte

Christian K. Business - 27/09/2018 AccorHotels certified review
« Feeling like being home. »

The hotel has a comfortable feel. It is clean. The water leak in the bathroom was fixed. I could not get an electrical adaptor, and finally had to buy my own. Check-out took very long. Printer did not work, and the promised receipt was never send.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christian, Thank you for taking the time to tell us about your experience at the Caesar Business Belvedere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Caesar Business, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thiago Bosco Front Desk Manager Caesar Business Belo Horizonte

Jaci T. Business - 24/09/2018 AccorHotels certified review
« Cnvinience »

It was a satisfactory experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jaci T. O., We very much appreciate your comments regarding your stay at the Caesar Business Belvedere. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thiago Bosco Front Desk Manager Caesar Business Belo Horizonte

Mary L. Solo - 20/09/2018 AccorHotels certified review
« Nice place to stay in BH »

Very good service, nice accommodations, lovely breakfast. My only criticism is in reference to a very slippery bathroom due to the floor tiles, quite dangerous when wet. Otherwise, good location and very nice rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary, Thank you for taking the time to tell us about your experience at the Caesar Business Belvedere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Caesar Business, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thiago Bosco Front Desk Manager Caesar Business Belo Horizonte

Anonymous Business - 19/09/2018 AccorHotels certified review
« clean and comfortable hotel »

Large, clean and comfortable room, excellent breakfast selection

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian D., We very much appreciate your comments regarding your stay at the Caesar Business Belo Horizonte Belvedere. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thiago Bosco Coordenador de Recepção / Front Desk Manager Caesar Business Belo Horizonte

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 229.00 BRL Non member rate
From 229.00 BRL Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates