Hotel - Caesar Business Belo Horizonte Belvedere
Mercure Hotel Mercure Hotel

Caesar Business Belo Horizonte Belvedere

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4.0/5 560 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Bicycle hire facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 06:00-04:00
    • Opening hours : Week-end 06:00-04:00

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

  • 158 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 110/120 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Minibar
    • Suite Box
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,883 reviews

Our guest reviews for Caesar Business Belo Horizonte Belvedere

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 560 reviews
AccorHotels certified review
James W. Business - 04/02/2018
« bathroom was dirty and overall cleanliness of room was very disappointing »

I´ve stayed at your hotel numerous times for business as it´s one of my companies preferred hotels, and I have always been very satisfied. Unfortunately this is the first time i was extremely disappointed with the overall cleanliness of the room, specifically the bathroom. When i talked to the individual who checked me out and showed a picture of how I encountered the bathroom upon my arrival he didn´t seem to care that much and didn´t offer anything to show that not only my business but that my companies business is valued. All I got was an "I´m sorry" which I´m sure wasn´t really meant. He didn´t even offer to escalate the issue to management, I had to request that he let his superior be aware.

AccorHotels certified review
Rdc Business - 03/02/2018
« Decent, but needs improvement »

Gym was a good effort, but fell short. First hotel with actual barbells and plates. Even had a squat rack. Problem was the bar was too narrow and really didn't fit in the squat rack. Only 2 fans and no A/C, so you basically had to work out in the morning or it was sweltering in there. Vinyl floors are not good for squats if you sweat at all. No towels in there. No cleaning equipment to wipe the machines down after use. Steam room was either not on/working or it was so hot that I could only spend 5-6 minutes max in there. Most "business" hotels I've stayed at in other countries have more than 1-2 people that speak english. Nobody at the restaurant spoke any english. One person at Udon did and the front desk person. Room key cards had to be reset 6 times during my stay. You have to use the key card to go up the elevator and if your card doesn't work and there are other people in there, you are going to be in there for a bit. The breakfast was the strangest thing ever. Some days, they would take my room number and mark it on a list. Sometimes, they wouldn't. Sometimes, they would randomly show up with a bill while I was eating and it was written in Portuguese so I had no idea they were asking me to pay for breakfast. Breakfast was included in our corporate rate, but we ended up paying when they felt like bringing a bill?! Of course, nobody spoke english, so we had to get the front desk guy to figure out what was going on. Chairs desperately needed to be recovered and many were degraded or ripped/frayed. Tables wobbled. The room was pretty decent. Shower door looked like it hadn't been cleaned in a while with water spot staining all over it. A/C in the room would not remove the humidity. Mini bar was the cheapest one I've ever seen and first time I've used one in a while. That was great! No top sheets on the bed, just a duvet cover. Does that ever get washed? Internet was good, but clearly not very secure. I always wonder why nobody puts fans in the bathrooms. If you take a hot shower, you can see the condensation on the ceiling........and where it has been rotting the ceiling. In Brazil, one shouldn't drink the water. If I can't drink the water, please provide bottled water in the room at no charge. We ended up at the grocery store 4 times to lug back cases of water. Hallway on my floor (9) was covered in stains. Seems like there was a lot of unfinished construction everywhere. They have a "save the trees" towel rack. I don't need a super fresh towel every day, so I hung it up......but they still replaced it anyway. One day, they didn't replace the small towels that I was using to take to the gym. Ended up having to use the paper towel in the gym to wipe sweat. Seems like with a bit more effort, the place would be pretty nice. The food at Udon was a 7 out of 10.

AccorHotels certified review
Joseph L. Business - 01/02/2018
« Extreamly dissatisfied (terrible experience) »

1) Had dinner with my co-workers, they received their meal and about 1/2 hour later myself and another co-worker received the wrong meal. It took another 45 minutes to get the correct meal. the dinner took over 2 hours to eat. The placemats on the tables were dirty and never cleaned, I sat at the same seat for 4 breakfasts and 1 dinner and the same food deposits remained there for three days 2) The bed in my room was not made properly for the three night stay, the mattress cover did not fit properly and the sheets were never able to be tucked in, housekeeping did a terrible job with the bed. I don't usually complain about a hotel stay but this was terrible!!!!

AccorHotels certified review
Anonymous Business - 26/01/2018

Very good, but still you need to increase the number of people speaking English

Our hotel has responded to the review
Our hotel has responded to the review

Dear Antigoni, Thank you for taking the time to tell us about your experience at the Caesar Business Belvedere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Caesar Business, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thiago Bosco Front Desk Manager Caesar Business Belo Horizonte

AccorHotels certified review
Ildeu H. Friends - 23/01/2018
« Almost change my house! »

Thank you to yopur attention and courtesy!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ildeu, We very much appreciate your comments regarding your stay at the Caesar Business Belvedere. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thiago Bosco Front Desk Manager Caesar Business Belo Horizonte

AccorHotels certified review
Carlos E. G. M. Families - 06/01/2018
« Wonderful »

My family really enjoyed our staying. The breakfast was amazing and the rooms we booked were delightful!

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Carlos Eduardo, Em nome de toda a nossa equipe gostaria de expressar nossa gratidão pela escolha do Caesar Business Belo Horizonte e pelo tempo que disponibilizou para nos deixar os seus comentários. Todas as suas informações são muito valiosas, pois nos ajudarão a oferecer um serviço ainda melhor no futuro. Estaremos inteiramente à disposição em sua próxima viagem a Belo Horizonte. Atenciosamente, Rafael Nacif Supervisor de Recepção / Sub Front Desk Manager Caesar Business Belo Horizonte

AccorHotels certified review
Ziggy Business - 18/12/2017
« Worth recommendation »

Room was excellent, reception service very helpful, breakfasts tasty although a bit monotoneous

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Zbigniew, We very much appreciate your comments regarding your stay at the Caesar Business Belvedere. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Nacif Supervisor de Recepção / Sub Front Desk Manager Caesar Business Belo Horizonte

AccorHotels certified review
Anonymous Business - 16/12/2017

Room ok but internet has been a problem. Coming back next week, but probably going to Mercure because I need better connectivity.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francois, Thank you for taking the time to tell us about your experience at the Caesar Business Belvedere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Caesar Business, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thiago Bosco Front Desk Manager Caesar Business Belo Horizonte

AccorHotels certified review
Mr J. Business - 14/12/2017
« Mr »

no better than adequate -

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew, Thank you for taking the time to tell us about your experience at the Caesar Business Belvedere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Caesar Business, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thiago Bosco Front Desk Manager Caesar Business Belo Horizonte

AccorHotels certified review
James E. Business - 10/12/2017
« Comfortable hotel, great sushi in the restaurant. Broadband should be better. »

The hotel is very convenient for the office, which is the main reason for staying there. The bed is comfortable and the bathroom well equipped and presented. The broadband is not business grade - modern business depends on bandwidth and reliability to host voice and video calls. My experience of voice conferencing on the broadband was that calls dropped and the line frequently had interference (using Skype for Business).

AccorHotels certified review
Amy H. Business - 04/12/2017
« Good stay in the hotel »

It was good. My room was comfortable, breakfast was very god, and the staff was very friendly and helpful.

AccorHotels certified review
Anonymous Business - 28/11/2017

only two english channels and no movie channel. got bored with cnn and bbc channels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thank you for taking the time to tell us about your experience at the Caesar Business Belvedere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Caesar Business, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thiago Bosco Front Desk Manager Caesar Business Belo Horizonte

AccorHotels certified review
Marta C. Business - 28/11/2017

Very good Service. Front desk staff solved my queries and demands. Nice breakfast.

AccorHotels certified review
Taumeson Business - 06/11/2017
« big room but won down »

Front desk staff was very nice, restaurant staff was mixed - nice at breakfast but dinner experience was not very good. Room needs to be updated - large but lights were not fully working, bathroom had only mini sink etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tobias, Thank you for taking the time to tell us about your experience at the Caesar Business Belvedere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Caesar Business, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thiago Bosco Front Desk Manager Caesar Business Belo Horizonte

AccorHotels certified review
Anonymous Business - 03/11/2017

Deluxe service hotel,wonderful scenes of best site to have full and excellence service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nathan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thiago Bosco Coordenador de Recepção / Front Desk Manager Caesar Business Belo Horizonte

AccorHotels certified review
Henrique P. Z. Couples - 25/10/2017
« Excellent staff »

To be received by a staff that knows you make all the difference in the world. Special thanks to Ms. Aretuza.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Henrique, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thiago Bosco Coordenador de Recepção / Front Desk Manager Caesar Business Belo Horizonte

AccorHotels certified review
John R. Business - 16/10/2017
« Certainly not the best hotel I have ever been to »

The food is of good quality, and the room itself is comfortable but everything else was simply bearable. There is a serious lack of English speaking staff and facilities at the hotel, and I believe this is impacting your ability to service the wider business community. I was unable to order room service a few times, and was eventually assisted by the front desk. Even front desk was not always able to assist. In terms of the television I found roughly 4 channels in English out of a total of 77 available channels and these were all news channels. On Wednesday evening before the public holiday it was very noisy down in the reception area, and generally there seemed to be no real control. If I have a choice I would try to avoid staying at this hotel again when I have to visit Belo Horisonte.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Thank you for taking the time to tell us about your experience at the Caesar Business Belvedere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Caesar Business, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thiago Bosco Front Desk Manager Caesar Business Belo Horizonte

AccorHotels certified review
Jean Business - 09/10/2017
« Good value for the price, details need improvement »

Very good service, kind and helpfull staff. Few details in the room could be improve : - wifi bandwith is too low - quite complicated electricity set-up, I couldn't find the switch of the desktop light so I had to unplug it - breakfast is ok without being extraordinnary

AccorHotels certified review
Mcquhe Business - 07/10/2017
« Coffee Pot »

Please provide coffee pot and extra water in rooms. Having to go to the ironing room in a business hotel? The gym is nothing like the pictures on the website.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary Jane Mcquhae, Thank you for taking the time to tell us about your experience at the Caesar Business Belo Horizonte Belvedere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Caesar, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thiago Bosco Front Desk Manager Caesar Business Belo Horizonte

AccorHotels certified review
Francisco G. Business - 27/09/2017
« Need Better faster Internet »

Nice Rooms and Gym. Need better internet

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gutierrez, Thank you for taking the time to tell us about your experience at the Caesar Business Belvedere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Caesar Business, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thiago Bosco Front Desk Manager Caesar Business Belo Horizonte

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