Hotel - Caesar Business Vila Olímpia (Future Grand Mercure)
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Caesar Business Vila Olímpia (Future Grand Mercure)

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4.0/5 784 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Breakfast
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • AEROPORTO CONGONHAS
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 16 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Our rooms

The hotel offers executive rooms divided into the following categories: Studio, Standard and Superior.

  • 213 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 5,589 reviews

Our guest reviews for Caesar Business Vila Olímpia (Future Grand Mercure)

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 784 reviews
AccorHotels certified review
Luiz B. Business - 30/09/2017
« Old rooms, no upgrade available. »

old rooms, very old, rooms smell old. Lack of options for upgrade despite gold status.

AccorHotels certified review
Alberto A. Solo - 28/09/2017

Very pleasant stay!

AccorHotels certified review
Guilherme Business - 24/09/2017
« Disapointing »

Bedroom is to dated. Bathroom was broked. Extremely expensive for the quality and service offered.

AccorHotels certified review
Igor M. Friends - 14/09/2017
« Could be better »

The location is great and the breakfast delicious, but the reception service and general attendance was poor. My requests were not answered and my friends neither. We had some problems with the reservation and accommodations as number of beds and guests. And at the end they charged us more for nothing.

AccorHotels certified review
Ana C. F. T. Business - 11/09/2017
« Great hotel »

Nice bedroom, great location, good service

AccorHotels certified review
Luis Business - 10/09/2017
« Overall good.. with some nuances »

Hotel is located in a great area and overall the hotel staff provided a great services. The observations I have are.. I was told at check-in that breakfast was included... and at check out they charge it.. claiming a communication problem.. apparently mine.. The other is that today's TV screen are an excellent second screen for your laptop.. not here.. they block the keys so you cannot use it... so outdated way of thinking..

AccorHotels certified review
Tiago C. Business - 08/09/2017
« Perfect »

What you look for in a hotel you find with the Caesar.

AccorHotels certified review
Antonio M. C. E. C. Business - 06/09/2017
« Excelente. »

Excelente hotel.

AccorHotels certified review
Erika Business - 05/09/2017
« Ok, satisfied »

I was two nights for business. The room is always clean, the check in and check out too. Unfortunately the internet was not working properly. Internet is always a problem. It is not my first stay and I always have issue to use internet in the room.

AccorHotels certified review
Ana C. Business - 05/09/2017
« Excellent hotel in a great location »

The Caesar Business is beautiful, clean and has great employees that look out for the guests. The rooms are very comfortable. The hotel is right across a mall that has good stores and options to eat. The convention center is spacious and the facilities are great.

AccorHotels certified review
T. Couples - 04/09/2017
« Good »

The renewed rooms are very good and the staff is very welcoming.

AccorHotels certified review
Marco M. Business - 03/09/2017
« Good hotel close to mall and offices »

I liked the renovated rooms, floors 13/14/15. I definitely would not stay on the other floors. Restaurant is nice with a good selection, so is breakfast. Personnel is diligent and fast. The hotel is closed to taxis and malls. I appreciated the assistance given to me at night when my safe would not open. The maintenance personnel arrived in 15 minutes and solved the issue. The check out was fast and efficient. I would recommend this hotel as long as you stay in the renovated floors.

AccorHotels certified review
Igor A. Business - 02/09/2017
« I have many problems in the hotel »

on the first day I have problems with my Accor Le Club, I don´t know but I received an email with other number, this problem have solved in the second day. On the second day I requested room service and it took almost two hours to send my dinner, I called a few times to find out the reason, they just informed that they would send my request. On the third day I requested service to iron my clothes, they informed me that the service would take 3 hours, I requested the service at 09:30 am, when I returned at 7:00 pm my shirt was not in the room and again I had to call the reception desk Hotel. My appointment was at 8:00 am and I had to be late due to the delay in delivering my shirt. And I have problem with room key every day.

AccorHotels certified review
Anonymous Business - 01/09/2017
« Room not clean »

The room was not clean enough. I saw hair on my shower and I stained my bed sheets and were not changed..

AccorHotels certified review
Frederico Business - 30/08/2017
« Boa »

Normal tranquila

AccorHotels certified review
David Business - 29/08/2017
« Nice room and amenities. . »

Check-in was a bit confusing as my colleague was able to get his room right away and the person who was checking me in told me check-in was not until 2:00 PM. After talking with the person checking-in my colleague, all of the sudden I could check in right then. Dinner was okay. I liked the Pepperoni pizza you used to offer. The sausage pizza which took its place was lacking in what an American would consider a sausage pizza. Room was nice, bed was comfortable, and maid service did a good job each day. It was nice having a refrigerator, but it was a bit wobbly when you tried to open the door. Seemed like a leg might have been broken off. Checkout was a long wait. Would be nice to have a receipt already

AccorHotels certified review
Nieves A. Business - 29/08/2017
« good »

it was good but you can impruve by impruving bed sheets and air conditioning system. Sheets are too small and they do not go all the way under the bed. AC stops working at some point all nights

AccorHotels certified review
Nilton A. Couples - 29/08/2017
« Nilton »

Estadia perfeita, desde o check in ate o check out

AccorHotels certified review
Anonymous Business - 28/08/2017

Room was fine, bathroom was quite good, air conditioning was fine, staff was friendly. Use of the Gym next store was very much appreciated. Had a very bad experience with your restaurant. Order a simple hamburger at 9:45 PM at 10:30 my Hamburger arrived cold, sent back. Better 2nd time, then my bill was wrong 3 times, took a long time to resolved. Not my best experience. Breakfast similar issue, order an omelet was told just a couple of minutes, my omelet, my omelet in the queue was passed over twice for others who had order after me. Need to keep an eye on the order management.

AccorHotels certified review
Carlos L. Business - 23/08/2017

Atendeu todas as expectativas, como de costume!

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