Hotel - Caesar Business Vila Olímpia (Future Grand Mercure)
Sans marque Hotel Sans marque Hotel

Caesar Business Vila Olímpia (Future Grand Mercure)

Our hotels AccorHotels
4.0/5 810 reviews
All hotels in São paulo
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 265.00 BRL Non member rate
From 238.50 BRL Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • AEROPORTO CONGONHAS
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 16 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Our rooms

The hotel offers executive rooms divided into the following categories: Studio, Standard and Superior.

  • 213 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 6,228 reviews

Our guest reviews for Caesar Business Vila Olímpia (Future Grand Mercure)

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 810 reviews
AccorHotels certified review
Adilson D. D. Business - 14/02/2018
« Something is missed »

It is not a new hotel, you are at a renovation period. I now that. It is my 3th time I think in this hotel, and it always the some: service is impersonal and cold. Not bad, but ... and one of the least pleasant Accor hotel experiences I've ever had. It is not a hotel I recommend.

AccorHotels certified review
Anonymous Business - 12/02/2018
« everyday journey trough a hotel under construction »

was fine beside the ongoing construction work in the ground floor. Why not reprogramming the lifts so that always one is in the right intermediate Level to continue the travel throught the Hotel? (eg entrance Pullmann, lift ready in the ground floor => intermediate Level => Interims check in Caesar Busienss => lift is already there to continue up to the rooms, the same the other way around)

AccorHotels certified review
Anonymous Business - 07/02/2018

You gave away my room. Awful

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We would like to thank you for your kindness in completing our quality assessment. We apologize for the inconvenience in your last stay. We had some periods of high occupancy, which ended up affecting the service. Let us assure that it was a punctual situation, and it does not meet the quality standards that we cherish. The front desk manager has reinforced the procedures with the entire team and is following more closely to avoid it happens again. We hope to have the opportunity to welcome you back, to reverse your impressions! Regards, Bianca Tavano Area Customer Experience Manager

AccorHotels certified review
Rahul Business - 05/02/2018
« Never been so bad - No Value for Money »

this hotel unfortunately disappoints you to the core. I never liked this hotel, unfortunately was my second time here, but then if you don't get reservation in good hotels, you don't have much choice then

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rahul, Thank you for taking the time to evaluate and share your comments about your last stay with us. We are sorry for not meeting your expectations. This time we are undergoing a process of renewal of social areas. To better serve our guests, we will operate with the Grand Mercure brand from the next months, but for that we need to adapt to the new standards. Be sure that we are doing everything to minimize this impact with the temporary structure. Also, we verified that you evaluated many items not so positively and we kindly ask you to send us more information, so we can take the necessary measures and/or analyze some improvements. We hope to welcome you back, to reverse your impressions! Regards, Bianca Tavano Area Customer Experience Manager

AccorHotels certified review
Marcelo T. Business - 05/02/2018
« I was reallky bad »

You made a huge mistake in my bills and I had to teach your manager how to solve my problems. I had to spent more than 4 hours over the phone or emails. You team is not prepared to solve problems. I already recommended my company to not use you hotel anymore. You guys are really bad.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Marcelo, Gostaríamos de agradecer sua gentileza pelo preenchimento da nossa avaliação de qualidade. Pedimos desculpas pelos contratempos em sua última estada. Permita-nos assegurar que foi uma situação pontual e, que assim que verificado o erro na operação do cartão, a equipe acionou de imediato o departamento financeiro, que prontamente providenciou uma transferência para sua conta, no intuito de repararmos o quanto antes. Tenha certeza de que o responsável pela recepção advertiu e reforçou os procedimentos com toda a equipe, para evitar que aconteça novamente. Além disso, no período de sua hospedagem, infelizmente tivemos alguns transtornos em nossas linhas telefônicas, que ocasionaram dificuldades de contato em alguns momentos. Em relação aos doces, oferecemos como uma forma de dar as boas-vindas e muitos hóspedes apreciam. Até então não tínhamos a informação dessa preferência, que agora já inserimos em seu histórico no sistema. Esperamos ter a oportunidade de recebe-lo novamente, para que possamos reverter suas impressões! Atenciosamente, Bianca Tavano Area Customer Experience Manager

AccorHotels certified review
Guilherme Business - 02/02/2018
« Hospedagem de um dia »

Greate, despite minor issues. Were they: Part of the room door was broken even after the room renovation; The waiter was rude with me when I asked to include the bill into the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guilherme, Thank you for taking the time to evaluate and share your comments about your last stay with us. We are sorry for not attending all your expectations. Be sure that the Maintenance manager is verifying the door, for proper repairs, as well as the Housekeeping team, to report this type of occurrence before releasing the room for guest use. Regarding the behavior and posture of the waiter, the responsible for the restaurant is analyzing what could have happened and will take the necessary measures with the staff, to avoid this type of service, which does not meet the standards of quality that we cherish. We hope to have the opportunity to welcome you back, to reverse some of your impressions. Sincerely, Bianca Tavano Area Customer Experience Manager

AccorHotels certified review
Anonymous Business - 01/02/2018

Relaxed, great staff and good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to evaluate and share your comments about your last stay with us. It is an honor to receive such a positive feedback and to know that our breakfast and the staff attention had contributed to your satisfaction. We are happy to inform that we are adjusting to the standards of the Grand Mercure brand, which we will be working on next few months, to better serve our guests! We look forward to your next visit! See you soon! Bianca Tavano Area Customer Experience Manager

AccorHotels certified review
Lucas C. Business - 31/01/2018
« Terrible »

The room is really old, there was a grape inside the sink drain. Actually, there was no sink drain.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Lucas, Thank you for taking the time to evaluate and share your comments about your last stay with us. We are sorry for the inconvenience in the bathroom. Let us assure that it was a punctual situation, and it does not meet the quality standards that we cherish. The Housekeeper reinforced the procedures with the entire team to avoid this kind of situation, as well as the responsible for the front desk with the check in employees. Furthermore, in addition to renovation services in the social areas for the re-branding to Grand Mercure, the maintenance staff is acting gradually in all rooms that have not yet undergone renovation, for repairs and conservation services, to better serve our guests! We hope to have the opportunity to welcome you back, to reverse your impressions. Regards, Bianca Tavano Area Customer Experience Manager

AccorHotels certified review
Csatro Business - 27/01/2018
« hotel is under construction »

the bathroom seems to be under construction. The outlet in the bathroom is it not compatible with country standard. There is only one light switch for the entire room. It is not possible turn the lights off when you are in the bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Castro, We would like to thank you for your kindness in completing our quality assessment. We are sorry for not meeting your expectations in your last stay. Let us inform that, besides the process of adaptation to the standards of the Grand Mercure brand in the social area, the maintenance staff is acting gradually in the rooms that have not yet undergone the renovation process, for repairs and conservation services, which includes the appropriateness of the outlets. We hope to have the opportunity to welcome you back, to reverse your impressions! Regards, Bianca Tavano Area Customer Experience Manager

AccorHotels certified review
Marco M. Business - 22/01/2018
« Accessible and clean »

I always stay at the Caesar Business when traveling to Sao Paulo as this is a convenient hotel, clean, near restaurants and the train station. Personnel is very good and does not rotate that much, so you also have a familiar experience. Breakfast could use some smoked salmon; however there is a variety of sweets, cheese and cold cuts. You can also have eggs prepared. Fruit is very fresh. This time the Caesar Business was being renovated; therefore I had breakfast at the Pullman, next side. Same food, in a little fancier environment.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. M., Thank you for taking the time to evaluate and share your comments about your stay with us. It is an honor to receive such a positive feedback and to have you as our frequent guest! We are happy to know that our breakfast and the staff attention contribute to your decision in come back! We look forward to your next visit! See you soon! Bianca Tavano Area Customer Experience Manager

AccorHotels certified review
Cris Z. Couples - 22/01/2018
« Travel to SP »

The hotel is ok, but it was under reform, so it was not like I imagine.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mrs. Zanata, Thank you for taking the time to evaluate and share your comments about your last stay with us. We are happy to know that you have had a nice experience in our Hotel. Let us inform you that we are undergoing a process of renewal of social areas. To better serve our guests, we will operate with the new Grand Mercure brand starting in the next months, but for that we need to adapt to the new standards. Be sure that we are doing everything to minimize this impact with the temporary structure. We hope to welcome you back, so we can offer you an even better stay and to know the new concept! Regards, Bianca Tavano Area Customer Experience Manager

AccorHotels certified review
Laercio H. Couples - 10/01/2018
« Not feeling delighted »

Reservation was done by phone and nobody informed about the Lobby conditions. Not professional

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Laercio, Gostaríamos de agradecer sua gentileza pelo preenchimento da nossa avaliação de qualidade. Lamentamos pelos contratempos enfrentados com processo de renovação das áreas sociais. Tenha certeza de que estamos fazendo de tudo para minimizar esse impacto com a estrutura temporária, oferecendo também os serviços de restaurante do hotel Pullman. Tenha certeza de que a responsável pelo departamento de Reservas tomará as medidas necessárias em relação às informações. Esperamos ter a oportunidade de recebe-lo novamente, para que possamos reverter suas impressões! Atenciosamente, Bianca Tavano Area Customer Experience Manager

AccorHotels certified review
Anonymous Business - 18/12/2017
« Average »

For the price charged, the installation, service and room service are below par compared to the completion. I would not recommend the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Lucas, Gostaríamos de agradecer sua gentileza pelo preenchimento da nossa avaliação de qualidade. Lamentamos pelos transtornos com os serviços de renovação das áreas sociais. Para melhor atender nossos hóspedes, atuaremos com a nova marca Grand Mercure a partir do próximo ano porém, para isso, precisamos nos adequar aos novos padrões. Tenha certeza de que estamos fazendo de tudo para minimizar esse impacto com a estrutura temporária. Esperamos ter a oportunidade de recebe-lo novamente, principalmente após as novas adequações, para que possamos reverter suas impressões e também para que conheça o novo conceito! Estamos à disposição. Atenciosamente, Bianca Tavano Area Customer Experience Manager

AccorHotels certified review
Chris B. Business - 13/12/2017
« Chris »

The temporary reception caused some disruption and the cost for checking in four hours early is high, but otherwise satisfactory. The breakfast, as ever was good.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. Bell, Thank you for taking the time to evaluate and share your comments about your last stay with us. We're sorry for the time to respond! It is very good to receive your positive feedback and to know that you have had a good experience in our Hotel. Let us inform you that we are undergoing a process of renewal of social areas. To better serve our guests, we will operate with the new Grand Mercure brand starting next year, but for that we need to adapt to the new standards. Be sure that we are doing everything to minimize this impact with the temporary structure. We look forward to your visit in other opportunities! See you soon! Bianca Tavano Area Customer Experience Manager

AccorHotels certified review
Jk Business - 07/12/2017
« Very good. »

The hotel was clean and modern. The breakfast was excellent. Overall, it is a very nice business hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. Kneisel, Thank you for taking the time to evaluate and share your comments about your last stay with us. We're sorry for the time to respond! It is an honor to receive such a positive feedback and to know that you have had a good experience in our Hotel. We are happy to inform that we are adjusting to the standards of the new Grand Mercure brand, which we will be working on next year! We look forward to your visit in other opportunities! See you soon! Bianca Tavano Area Customer Experience Manager

AccorHotels certified review
Anonymous Business - 27/11/2017
« Luciene »

It was amazing... I wouldn´t change anything.... We had a "convention" for 3 days this past weekend and everything went great!

Our hotel has responded to the review
Our hotel has responded to the review

Olá Sra. Luciene, Gostaríamos de agradecer sua gentileza pelo preenchimento da nossa avaliação de qualidade. Lamentamos pelo tempo em responder! É gratificante receber uma avaliação tão positiva e saber que tenha tido uma boa experiência em nosso Hotel. Estamos felizes em informar que estamos passando por adequações para os padrões da nova marca Grand Mercure, a qual atuaremos no próximo ano! Esperamos sua visita em outras oportunidades! Até breve! Bianca Tavano Area Customer Experience Manager

AccorHotels certified review
Jason Solo - 27/11/2017
« Marginally acceptable cleaning, lots of problems with laundry. »

Had problems with double charged laundry and missing items. They were eventually taken care of, but they persisted far too long and should not have happened. Front desk staff (David and Caesar) were very helpful and polite. However the laundry process for billing and handling items needs to be reviewed. Cleaners would not regularly refill toilet paper and toiletries. Would have to ask front desk to refill. I expected a much better experience given Accor's brand reputation and experiences with the brand in Europe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hoo, Thank you for taking the time to evaluate and share your comments about your last stay with us. We are glad to know that David and Cesar contributed to your satisfaction. We are sorry for the setbacks you faced. Let us inform that the Housekeeper, responsible for the maids and the laundry service, is aware of all situations and is taking the necessary measures to avoid it happens again, as well as reinforcing training and procedure with all staff. We hope to have the opportunity to have you again, to reverse some of your impressions. Sincerely, Bianca Tavano Area Customer Experience Manager

AccorHotels certified review
Poliver Business - 26/11/2017
« good hotel a nice location »

Good Hotel overall, nice room, good breakfast, and the locations for me was good too.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. Oliver, Thank you for taking the time to evaluate and share your comments about your last stay with us. We're sorry for the time to respond! It is an honor to receive such a positive feedback and to know that our location, the room and the breakfast could have contributed to your satisfaction! We look forward to your visit in other opportunities! See you soon! Bianca Tavano Area Customer Experience Manager

AccorHotels certified review
Saravanan R. Business - 26/11/2017
« *** »

Standard Accor property with basic amenities. Nothing extra ordinary to mention, neither disappointed with any.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. Ramamoorthy, Thank you for taking the time to evaluate and share your comments about your last stay with us. We're sorry for the time to respond! We are glad to know that you have had a pleasant experience in our Hotel. We are happy to inform that we are adjusting to the standards of the new Grand Mercure brand, which we will be working on next year! We look forward to your visit in other opportunities! See you soon! Bianca Tavano Area Customer Experience Manager

AccorHotels certified review
Anonymous Business - 25/11/2017
« Very convience and functional stay »

Very good experience, hotel staff help me is very kind and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. Alvarez, Thank you for taking the time to evaluate and share your comments about your last stay with us. We're sorry for the time to respond! It is an honor to receive such a positive feedback and to know that you have had a good experience in our Hotel. We are glad that the staff kindness and helpfulness could have contributed to your satisfaction! :) We look forward to your visit in other opportunities! See you soon! Bianca Tavano Area Customer Experience Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 265.00 BRL Non member rate
From 238.50 BRL Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 0 m Pullman São Paulo Vila Olímpia
Pullman São Paulo Vila Olímpia Hotel
From
From 333.00 BRL Non member rate
From 299.70 BRL Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 470 m Mercure São Paulo JK
Mercure São Paulo JK
From
From 237.00 BRL Non member rate
From 213.30 BRL Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1 km Mercure Sao Paulo Vila Olimpia Hotel
Mercure Sao Paulo Vila Olimpia Hotel
From
From 228.00 BRL Non member rate
From 205.20 BRL Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.2 km ibis Sao Paulo Ibirapuera
ibis Sao Paulo Ibirapuera Hotel
From
From 189.00 BRL Non member rate
From 179.55 BRL Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in SÃO PAULO
See rates