Hotel - Caesar Business Vila Olímpia (Future Grand Mercure)
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Caesar Business Vila Olímpia (Future Grand Mercure)

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4.0/5 798 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Breakfast
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • AEROPORTO CONGONHAS
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 16 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Our rooms

The hotel offers executive rooms divided into the following categories: Studio, Standard and Superior.

  • 213 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 5,841 reviews

Our guest reviews for Caesar Business Vila Olímpia (Future Grand Mercure)

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 798 reviews
AccorHotels certified review
Ignacio Families - 15/11/2017

satisfactoria

AccorHotels certified review
Joaquin Business - 13/11/2017
« A true customer experience lies in the details..... »

No stay at a hotel is uneventful. I arrived a few hours earlier to check in time so my room wasn't ready. The lady at the front desk walked me to the SPA and let me take a shower, etc. That was nice. The room on 2nd floor (214) was a bit noisy from what seemed to be a lobby/breakfast area. When going down, no matter you pushed the "down arrow" when calling the elevator, you will be taken to the upper levels first with other guest to later go down to lobby, every time. First night I ordered room service and they left me an unopened beer that I couldn't open with my hands, I should have called back for assistance but I tried with a fork and injured my finger. I was lucky to have a band aid but I got pissed. The breakfast area was very crowded every day. Finally, I ordered a taxi to the airport and they confirmed at the lobby that it will cost me R$180, still the taxi charged me R$230 later at the airport. If you ask me, the experience was good, staff is friendly and they try their best but still the overall performance of the hotel is the average expectation of a "business oriented" hotel.

AccorHotels certified review
Anonymous Business - 13/11/2017

the stay was fine. breakfast is expensive if all you get is coffee and some fruit. the billing at the end of the stay is problematic. I have stayed at this hotel several times and not one have I been able to leave with only one Credit card receipt. the front desk always has to split some nominal amount to settle the account on two CC receipts.

AccorHotels certified review
Rossano Business - 06/11/2017
« Staying in a hotel in Sao Paulo »

The rooms are a little bit old fashioned.

AccorHotels certified review
Rs Business - 06/11/2017
« Poor sound insulation... »

The Caesar Business Vila Olimpia had always offered a nice hotel experience, but this last time circumstances highlighted the poor wall sound insulation of the rooms. Not only could I hear the TV of the guest in the next room during late hours, but even sexual activity going on next door at 2-3 in the morning -- yes, it was bizarre. During one of the nights of my stay, there was what seemed to be maintenance work going on at around 23:30hs -- the sound of hammering and drilling coming from one of the rooms either above or beneath my room (305). The restaurant/breakfast service, however, was great as usual and all the employees I met were considerate and kind. Since the hotel is going through a remodeling phase, please do pay special attention to sound insulation of the rooms. The other guests who came with me complained about the same problem and a change in this regard would make everyone's experience a better one.

AccorHotels certified review
Christian D. P. Business - 01/11/2017
« recomendable »

excelente

AccorHotels certified review
Edison Business - 29/10/2017

Normal

AccorHotels certified review
Lilou Business - 27/10/2017
« Very confortable hôtel »

Good service, good location I have had a bad experien with my room key. It did not several times and I had to go down 4 times to the reception to solve this issue.

AccorHotels certified review
Anonymous Business - 21/10/2017
« Good service. Old facilities »

Kind people, good service, clean. Old facilities, air conditioning not adjusting temperature, old and swelling bed.

AccorHotels certified review
Francesco S. Couples - 20/10/2017
« Very noisy room and unresponsive staff »

There were works going on next to our room since 7.30 AM, we could not sleep. We complained to reception, who promised the manager would have gotten in touch, but nothing happened.

AccorHotels certified review
Laiz S. Couples - 19/10/2017
« 20% to perfect »

very very good service and installations, but lacking in details. but the staff was very helpful and open to suggestions.

AccorHotels certified review
Marco M. Business - 16/10/2017
« Nice Hotel In Vila Olimpia »

This is one of many stays at the hotel. I was assigned one of the renovated rooms which I liked a lot. Bed was comfortable, bathroom clean and comfy. TV had channels I liked. Breakfast was good as well as the restaurant food. The floors without upgraded are in extreme need of updating. I visited the rooms, at the mezzanine level, and I found them nice to see. They are connected with the Pullman hotel which is located on the other side of the Caesar Business. Overall the hotel is quiet even if it is close to Congonhas airport. Flights can be heard but not during the night. This is a congested area; however the hotel is easy to reach, Taxis are readily available. There are other restaurants and bars close to the hotel which makes your dinner choice easy. The Vila Olimpia shopping mall is within walking distance. The train station can be reached with a ten minutes' walk. I am always happy to stay at the Caesar.

AccorHotels certified review
Luiz B. Business - 30/09/2017
« Old rooms, no upgrade available. »

old rooms, very old, rooms smell old. Lack of options for upgrade despite gold status.

AccorHotels certified review
Alberto A. Solo - 28/09/2017

Very pleasant stay!

AccorHotels certified review
Guilherme Business - 24/09/2017
« Disapointing »

Bedroom is to dated. Bathroom was broked. Extremely expensive for the quality and service offered.

AccorHotels certified review
Igor M. Friends - 14/09/2017
« Could be better »

The location is great and the breakfast delicious, but the reception service and general attendance was poor. My requests were not answered and my friends neither. We had some problems with the reservation and accommodations as number of beds and guests. And at the end they charged us more for nothing.

AccorHotels certified review
Ana C. F. T. Business - 11/09/2017
« Great hotel »

Nice bedroom, great location, good service

AccorHotels certified review
Luis Business - 10/09/2017
« Overall good.. with some nuances »

Hotel is located in a great area and overall the hotel staff provided a great services. The observations I have are.. I was told at check-in that breakfast was included... and at check out they charge it.. claiming a communication problem.. apparently mine.. The other is that today's TV screen are an excellent second screen for your laptop.. not here.. they block the keys so you cannot use it... so outdated way of thinking..

AccorHotels certified review
Tiago C. Business - 08/09/2017
« Perfect »

What you look for in a hotel you find with the Caesar.

AccorHotels certified review
Antonio M. C. E. C. Business - 06/09/2017
« Excelente. »

Excelente hotel.

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