Hotel - Sofitel Rio de Janeiro Ipanema
Sofitel Hotel Sofitel Hotel

Sofitel Rio de Janeiro Ipanema Hotel

4.0/5 1,946 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 844.00 BRL Non member rate
From 759.60 BRL Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Rooftop swimming pool
    • Rooftop swimming pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 5 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Our rooms

  • 226 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Radio in room
    • WIFI in your room
    • Baby bed
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 4,673 reviews

Our guest reviews for Sofitel Rio de Janeiro Ipanema

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,946 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Business - 12/08/2018 AccorHotels certified review
« Nice stay without any issues »

Friendly staff, ready to help, great breakfast buffet, nice and relaxing stay.

Abu Business - 11/08/2018 AccorHotels certified review
« Good stay »

Stay was good. Bed linen change can be improved. It was changed twice in 7 days based on my request. I thought every alternate days it will be replaced, but didn’t happen.. Refrigerator was not functional, informed but no action was taken. Electric socket was hanging as it came out from the wall. Never attended during the stay.

Mike A. Business - 10/08/2018 AccorHotels certified review
« Fantastic / faultless service »

Very very happy / charming

Pedro Solo - 10/08/2018 AccorHotels certified review
« Good location but.. »

The hotel is in a great location but many of the facilities are dated.

Paul P. Business - 03/08/2018 AccorHotels certified review
« Great Service »

Great customer service. Great security. Well trained staff. Limited space for clothing. Water pressure is very low. Room 1303. Some of the tables in the 2nd floor restaurant are not level. Elevator problems on the right side elevators caused delays during peak periods. I like to work out early at 5 am. I could not. Please allow gym access early. Business customers could not work out in the morning.

Lex Couples - 02/08/2018 AccorHotels certified review
« Perfect location and great staff »

Heel fijn

Regina Business - 01/08/2018 AccorHotels certified review
« Very nice. »

I stayed for four nights. Everything was ok, except for the messages from friends that were taped and wherever I wanted to get them, nothing happened. Fortunately, they sent some of them to my cell phone.

Kjb Couples - 30/07/2018 AccorHotels certified review
« The front desk staff was fantastic. »

Everything was great. It would have been a 10 except for the elevators. Multiple times the elevators would pass our floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Kenneth James B., We very much appreciate your comments regarding your stay at the Sofitel Rio de Janeiro Ipanema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

Julie Z. Couples - 29/07/2018 AccorHotels certified review

Nice room, great services, convenient location.

L. Couples - 29/07/2018 AccorHotels certified review
« Friendly staffs and good location »

Friendly staffs are always ready to serve the guests and location for the hotel is very convenience.

Walter J. Families - 28/07/2018 AccorHotels certified review
« Regular »

Could be better, strong paint smell inside room, noisy room floor when walking on it.

Andrea Business - 27/07/2018 AccorHotels certified review
« Not great value for the money »

My room was not upgraded due to last minute booking, room would have been fine, but it was not well maintained (some switches did not work, bathroom appearance was not great). In general since the Galani restaurant has been closed and the only choice for dinner is the terrace bar, the choices for dinner are really poor. This has to be improved.

Anonymous Business - 24/07/2018 AccorHotels certified review
« good »

generally good. Too much Air conditioning in the hall - IT is not very welcoming. You have the impression to enter a fridge....

Virginia Couples - 24/07/2018 AccorHotels certified review
« A wonderful short stay - all the staff were extremely kind and we loved being next to the beach! »

We appreciated very much the helpfulness of all the staff - we felt very welcome at the hotel. We loved being so close to the beach and being able to use the hotel beach area. We are in the roof top restaurant and had a delicious fish meal - recommended by the waiter. Loved the breakfasts too!

Praveen M. Business - 23/07/2018 AccorHotels certified review
« Totally satisfied with whatever expected »

Good

David U. Solo - 20/07/2018 AccorHotels certified review
« Great »

The entire staff is very attentive and polite, the rooms are clean with amazing view if you get the front of the beach or even a lateral view, walking distance to the beach is just extremely convenient!

Our hotel has responded to the review
Our hotel has responded to the review

Dear David Enrique U., We very much appreciate your comments regarding your stay at the Sofitel Rio de Janeiro Ipanema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

Rosa A. Couples - 14/07/2018 AccorHotels certified review
« Very nice and friendly staff, but there’s overcharge for services »

Staff was super friendly and helpful, that was the highlight. Room was ok, not big but there was no fan in the bathroom, therefore the bathroom was like a steam room for a long time. The worst aspect was the overcharge, first of all the ATM machine! It was a real bbery, compared to rate of other banks and currency exchange places! Besides, the valet service is too pushy, despite asking for a “taxi amarelo” they always pushed for the hotel cars, obviously more pricey, you do it once, not every single time we ask for a yellow taxi, specifying the “amarelo” for a reason... not classy at all for a 5 star hotel. Will definitely write a review about all the above on TripAdvisor, especially to warn people NOT to use that shameful ATM! For 1500 Reais it costed me €386, while the day after from another bank I withdrawed 1500 Reais and it costed me €345!!! An absolute theft from you or the provider you use!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rosa A., Thank you for taking the time to tell us about your experience at the Sofitel Rio de Janeiro Ipanema. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

Robert Solo - 11/07/2018 AccorHotels certified review
« Five star experience »

I was treated like a world class superstar. I cannot say enough great things about your staff, in terms of class, effort and attitude. They made my experience unforgettable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert T., We very much appreciate your comments regarding your stay at the Sofitel Rio de Janeiro Ipanema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

Christian J. Families - 09/07/2018 AccorHotels certified review
« there is room for improvement for a 5* service »

Room and beach service was good. Breakfast was nice, but identical for the entire week (some changes would be welcome) Dinner service in the rooftop restaurant was unremarkable in terms of quality and mildly disappointing in terms of service. Unacceptably, after a one week stay, I was not granted a late (2pm checkout) unless I paid for another half day stay (and no, the hotel was not full at all)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christian J., Thank you for taking the time to tell us about your experience at the Sofitel Rio de Janeiro Ipanema. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

Hege B. Business - 09/07/2018 AccorHotels certified review
« Very good »

Very good - kind personnel and high degree of service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., We very much appreciate your comments regarding your stay at the Sofitel Rio de Janeiro Ipanema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 844.00 BRL Non member rate
From 759.60 BRL Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates