Mercure Rio de Janeiro Botafogo Mourisco Hotel 4 stars

TripAdvisor rating 4.0/5 1,098 reviews
Mercure Rio de Janeiro Botafogo Mourisco Hotel
See on a map
+ 22 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Day Use swimming pool

  • Advantage 2

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Mercure Rio de Janeiro Botafogo Mourisco Hotel

Rua da Passagem 39
22290 030
rio de janeiro
brazil

Tel: +552121311212

Fax: (+55)21/21311200

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    GALEAO At 24km / 14.91 miles

  • By plane

    SANTOS DUMONT At 10km / 6 miles

GPS :-22.9516, -43.1822

Our accommodations

Junior suite with 1 queen-size bed

  • Max. number of persons: 2
  • Area: A partir de 32
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Classic room with 1 double bed

  • Max. number of persons: 2
  • Area: A partir de 31
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: A partir de 32
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with Double Bed

  • Max. number of persons: 2
  • Area: A partir de 31
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Superior poolside room with 1 queen-size bed

  • Max. number of persons: 2
  • Area: A partir de 29
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Classic Room with 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: A partir de 40
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

AMARANTO

Type of cuisine: International

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AMARANTO

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 142

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Mercure Rio de Janeiro Botafogo Mourisco Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,882 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,098 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good

Customer review rating 4.4/5

Anonymous Business - 12/10/2019 AccorHotels review

No breakfast

Dear Mr. Y., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Needs renovation

Customer review rating 4.4/5

Angela D. Business - 02/10/2019 AccorHotels review

Nice service and staff, but carpet needs cleaning or to be renovated, because it is dirty and smelly.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Good stay, good service in a nice city

Customer review rating 4.4/5

Bm Business - 24/09/2019 AccorHotels review

Overhaul it was a very pleasant stay. On my final bill did appear a breakfast never taken by me but it was amended immediately and the communication Problem between 17:00 and 7 PM wasn't really an issue on my late check-out. This time my billing address was correct and i was very satisfied with the staff during check-in and check out.

Great staff

Customer review rating 4.4/5

Anonymous Business - 22/09/2019 AccorHotels review

Brilliant staff, rooms need a little love

Could be better.

Customer review rating 4.4/5

Jadson Business - 21/09/2019 AccorHotels review

Good room and breakfast ok.

Just reasonable

Customer review rating 4.4/5

Ahmad Business - 21/09/2019 AccorHotels review

Not a typical Mercure experience

Nice hotel, great location

Customer review rating 4.4/5

Henry G. Business - 21/08/2019 AccorHotels review

The room was nice and the location good. The gym was a bit too small. I would like the hotel to be more environment friendly and provide other options for drinking water than small plastic water bottle.

Dear Henry G., We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Internet is really bad to work

Customer review rating 4.4/5

Marcelo Business - 04/08/2019 AccorHotels review

Overall good. But for people that requires internet to work it is really bad.

Dear Marcelo C., Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

It was good

Customer review rating 4.4/5

André M. Business - 30/07/2019 AccorHotels review

Practically I just use the hotel do sleep and dinner ... I feel that I could not emite any comment at the momment.

Dear André, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

EXCELENTE

Customer review rating 4.4/5

Jorge P. Business - 30/07/2019 AccorHotels review

WONDERFUL AS USUAL

Dear Jorge P. Filho, We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Good service

Customer review rating 4.4/5

Paulo Families - 23/07/2019 AccorHotels review

Good service, but the premisses need updating. Breakfast was overall good as well

Dear Paulo, We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Door lock card didnt working (can not get in the room) + Safety box can not open

Customer review rating 4.4/5

Angkana D. Couples - 21/07/2019 AccorHotels review

I booked hotel 18-22 July (18-19 and 19-22) The key card didnt work after we on 19 July after we came back to the room around 7pm. Hotel solved problem after we came back. With complimentary cheese and salami. We dont eat cheese. Last night 20 July our safty lock unable to open again. technician is in room now. And trying to open the box for us. Front told me the hotel will change new safety box. I feel thank you technicians who try to solve problem with key card and door plus the one qho try to help open the saferñty box. My husband also booked the room 22-26 he even still prefer to stay here for his work even we had bad time twice!!! I think Mercure is good but this is bad time for me really. If hotel wants to compensate please give me special points. Cheese or food I dont want. We cant go out because we must wait for technician. I hope my husband stay will not have problem like mine.

Dear Angkana Dhamma S., Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Excellent Location

Customer review rating 4.4/5

Helvio A. Families - 18/07/2019 AccorHotels review

From the beginning to the end the staff was very helpful and friendly.

Dear Helvio A., We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

good

Customer review rating 4.4/5

Ricardo Business - 14/07/2019 AccorHotels review

Good experience, clean room, good wi fi

Dear Ricardo , We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

atendeu as expectativas

Customer review rating 4.4/5

Flavio D. S. T. Business - 08/07/2019 AccorHotels review

Tranquila

Prezado Sr. Flavio, Obrigado por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo novamente muito em breve em nosso hotel! Atenciosamente, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Interner

Customer review rating 4.4/5

Nathalia R. Business - 08/07/2019 AccorHotels review

Internet never works for me at the hotel

Dear Mrs. R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Cleaning

Customer review rating 4.4/5

Anonymous Business - 20/05/2019 AccorHotels review

Was not well cleaned; Towels, soap and toilet paper was not replaced; Bed sheet was not changed. Were charged daily rate so I expected to receive the room in the same way as I received for the first day.

Dear Mr. E., Thank you for taking the time to tell us about your experience at the Mercure Botafogo Mourisco. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, BRUNO BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Very good

Customer review rating 4.4/5

Julio N. Business - 13/05/2019 AccorHotels review

As promised

Dear Julio , We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BRUNO BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Bad Service and old Rooms

Customer review rating 4.4/5

Jose M. Business - 09/05/2019 AccorHotels review

The Room was very Old, and the Lock have failures, I report this to the management and nobody make a follow-up, I was at the reception 5 times at least to re-code the key, and finally the last day the Manteinance people go and change the lock, but too late I was making the Check-out. But I will give you some points due the Food into the Restaurant was good.

Dear Jose A., Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, BRUNO BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Average Mercury brand hotel

Customer review rating 4.4/5

Anonymous Business - 05/04/2019 AccorHotels review

Excellent choice for breakfast but a lot of outside noise and smelly rooms.

Dear S., We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Bento GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in rio de janeiro