Mercure Rio de Janeiro Botafogo Mourisco Hotel 4 stars

TripAdvisor rating 4.0/5 1,087 reviews
Mercure Rio de Janeiro Botafogo Mourisco Hotel
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Room 1

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Hotel extras

  • Day Use swimming pool

  • Advantage 2

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Mercure Rio de Janeiro Botafogo Mourisco Hotel

Rua da Passagem 39
22290 030
rio de janeiro
brazil

Tel: +552121311212

Fax: (+55)21/21311200

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    GALEAO At 24km / 14.91 miles

  • By plane

    SANTOS DUMONT At 10km / 6 miles

GPS :-22.9516, -43.1822

Our accommodations

Junior suite with 1 queen-size bed

  • Max. number of persons: 2
  • Area: A partir de 32
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Classic room with 1 double bed

  • Max. number of persons: 2
  • Area: A partir de 31
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: A partir de 32
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with Double Bed

  • Max. number of persons: 2
  • Area: A partir de 31
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Superior poolside room with 1 queen-size bed

  • Max. number of persons: 2
  • Area: A partir de 29
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Classic Room with 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: A partir de 40
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

AMARANTO

Type of cuisine: International

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AMARANTO

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 142

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Mercure Rio de Janeiro Botafogo Mourisco Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,773 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,087 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Internet is really bad to work

Customer review rating 4.4/5

Marcelo Business - 04/08/2019 AccorHotels review

Overall good. But for people that requires internet to work it is really bad.

Dear Marcelo C., Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

It was good

Customer review rating 4.4/5

André M. Business - 30/07/2019 AccorHotels review

Practically I just use the hotel do sleep and dinner ... I feel that I could not emite any comment at the momment.

Dear André, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

EXCELENTE

Customer review rating 4.4/5

Jorge P. Business - 30/07/2019 AccorHotels review

WONDERFUL AS USUAL

Dear Jorge P. Filho, We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Good service

Customer review rating 4.4/5

Paulo Families - 23/07/2019 AccorHotels review

Good service, but the premisses need updating. Breakfast was overall good as well

Dear Paulo, We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Door lock card didnt working (can not get in the room) + Safety box can not open

Customer review rating 4.4/5

Angkana D. Couples - 21/07/2019 AccorHotels review

I booked hotel 18-22 July (18-19 and 19-22) The key card didnt work after we on 19 July after we came back to the room around 7pm. Hotel solved problem after we came back. With complimentary cheese and salami. We dont eat cheese. Last night 20 July our safty lock unable to open again. technician is in room now. And trying to open the box for us. Front told me the hotel will change new safety box. I feel thank you technicians who try to solve problem with key card and door plus the one qho try to help open the saferñty box. My husband also booked the room 22-26 he even still prefer to stay here for his work even we had bad time twice!!! I think Mercure is good but this is bad time for me really. If hotel wants to compensate please give me special points. Cheese or food I dont want. We cant go out because we must wait for technician. I hope my husband stay will not have problem like mine.

Dear Angkana Dhamma S., Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Excellent Location

Customer review rating 4.4/5

Helvio A. Families - 18/07/2019 AccorHotels review

From the beginning to the end the staff was very helpful and friendly.

Dear Helvio A., We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

good

Customer review rating 4.4/5

Ricardo Business - 14/07/2019 AccorHotels review

Good experience, clean room, good wi fi

Dear Ricardo , We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

atendeu as expectativas

Customer review rating 4.4/5

Flavio D. S. T. Business - 08/07/2019 AccorHotels review

Tranquila

Prezado Sr. Flavio, Obrigado por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo novamente muito em breve em nosso hotel! Atenciosamente, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Interner

Customer review rating 4.4/5

Nathalia R. Business - 08/07/2019 AccorHotels review

Internet never works for me at the hotel

Dear Mrs. R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Cleaning

Customer review rating 4.4/5

Anonymous Business - 20/05/2019 AccorHotels review

Was not well cleaned; Towels, soap and toilet paper was not replaced; Bed sheet was not changed. Were charged daily rate so I expected to receive the room in the same way as I received for the first day.

Dear Mr. E., Thank you for taking the time to tell us about your experience at the Mercure Botafogo Mourisco. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, BRUNO BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Very good

Customer review rating 4.4/5

Julio N. Business - 13/05/2019 AccorHotels review

As promised

Dear Julio , We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BRUNO BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Bad Service and old Rooms

Customer review rating 4.4/5

Jose M. Business - 09/05/2019 AccorHotels review

The Room was very Old, and the Lock have failures, I report this to the management and nobody make a follow-up, I was at the reception 5 times at least to re-code the key, and finally the last day the Manteinance people go and change the lock, but too late I was making the Check-out. But I will give you some points due the Food into the Restaurant was good.

Dear Jose A., Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, BRUNO BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Average Mercury brand hotel

Customer review rating 4.4/5

Anonymous Business - 05/04/2019 AccorHotels review

Excellent choice for breakfast but a lot of outside noise and smelly rooms.

Dear S., We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Bento GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Mr Rob Magnanti de O.

Customer review rating 4.4/5

Rob M. D. O. Solo - 27/03/2019 AccorHotels review

Fantastic from the 1st minute I arrived at hotel all way to the check out ! Extremely friendly staff and that includes all different depts Food very good / room service very quick and delicious ! Great parking lot facilities and location of hotel is superb ! Will definitely recommend it to all my friends

Dear Roberto O., We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Nice spacious room with a view to Corcovado (Christ statue)

Customer review rating 4.4/5

Anonymous Couples - 05/03/2019 AccorHotels review

Nice spacious room with a good view (11 floor). Reception (check-in/out was fast) and breakfast were good. The real reason to select this hotel was because of the location. (central to our planned activities in Rio during that weekend)

Dear Mr. Ortega, We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, LUCIANO ROCHA General Manager MERCURE RJ BOTAFOGO MOURISCO

Good location at reasonable pricing

Customer review rating 4.4/5

Chung Business - 01/03/2019 AccorHotels review

I've been in this hotel for several times and always pleasant place to stay. This time, staffs were more ready to help.

Dear MR. Chung, We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, LUCIANO ROCHA General Manager MERCURE RJ BOTAFOGO MOURISCO

Comfort at its best!

Customer review rating 4.4/5

Cheryl Couples - 25/02/2019 AccorHotels review

Very clean and tidy room with extremely comfortable bed. Excellent friendly staff. Lovely breakfast.

Dear Mrs. Cheryl, We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, LUCIANO ROCHA General Manager MERCURE RJ BOTAFOGO MOURISCO

Good location, good pricing

TripAdvisor rating 4.0/5

Chung Ki H Business - 25/02/2019 TripAdvisor review

Conveniently located for both Centro and Zona Sul. The only problem would be supermarkets close 2 pm on Sundays, yet nearby shopping malls are on walking distance. Metro station is also near. Be careful on complicate one way.

Dear Mr. Quest, We very much appreciate your comments regarding your stay at the Mercure Botafogo Mourisco. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Turism and family

TripAdvisor rating 4.0/5

A7081PAmariod Family - 24/02/2019 TripAdvisor review

Excellent. The staff works very well . The breakfast is healthy and tastes good . Who cleans the room number 1101 , CHARLENE MARIA DOS SANTOS , did her work very well done . The Hotel is located near subway , cinemas and shopping centers , which is really conveniente.

Dear Sir/ Madam We very much appreciate your comments regarding your stay at the Mercure Botafogo Mourisco. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice hotel, well located

Customer review rating 4.4/5

James B. Couples - 18/02/2019 AccorHotels review

Good location, car parking on site, lots of restaurants around and walking distance to attractions - great

Dear Mrs. R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, LUCIANO ROCHA General Manager MERCURE RJ BOTAFOGO MOURISCO
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