Hotel - Mercure Rio de Janeiro Botafogo Mourisco Hotel
Mercure Hotel Mercure Hotel

Mercure Rio de Janeiro Botafogo Mourisco Hotel

4.0/5 1,029 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check in from 8am (Paying)
    • Late check-out up to 6pm (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-23:00
    • Opening hours : Week-end 07:00-23:00

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Our rooms

  • 110 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 110/120 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,977 reviews

Our guest reviews for Mercure Rio de Janeiro Botafogo Mourisco Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,029 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Ayyappan M. Business - 12/08/2018 AccorHotels certified review
« exelent »

Very good animation, super service and extraordinary house keeping. Front desk and restaurant team cooperation are excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, LUCIANO ROCHA General Manager MERCURE RJ BOTAFOGO MOURISCO

Dimas D. F. R. Business - 07/08/2018 AccorHotels certified review
« Nice location, big rooms, good breakfast »

The staff need to be more professional, staff do I speak is basicaly the manegement, push me to pay a room service bill when they know it that I was there for a while and under my company charge. Note that my company had more than 10 guys there and for almost 1 year....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dimas Daniel Ferreira R., We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you soon. Sincerely, LUCIANO ROCHA GENERAL MANAGER MERCURE RJ BOTAFOGO MOURISCO

D. L. Families - 03/08/2018 AccorHotels certified review
« Very friendly staff - Will use it again »

The room size was bigger than expected and we liked very much the breakfast choice and the swimming pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, LUCIANO ROCHA General Manager MERCURE RJ BOTAFOGO MOURISCO

Claudio S. Families - 31/07/2018 AccorHotels certified review
« Great experience »

We've stayed in Mourisco Mercure Hotel several times. The hotel has great location neat the tube station of Botafogo, which brings you direct to Copacabana or Ipanema. Fabrizio, from the reception desk, is always so friendly with us and make us feel at home. Thank you!! see you in December 2018.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Claudio, We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, in special, Fabrício. Thank you again for sharing your experience, and we hope your next December visit will be as pleasant as the previous one. Best Regards, LUCIANO ROCHA General Manager MERCURE RJ BOTAFOGO MOURISCO

Bernatdesclot Business - 01/07/2018 AccorHotels certified review
« Average hotel for Mercure standards »

Good stay at an average Mercure hotel, with the usual cold decoration, far from the new style of the recently opened units. The usual room format, with comfortable beds and basic bathroom. Nice breakfast, friendly helpful service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Mercure Botafogo Mourisco. Please, be sure of our care and attention to all your comments. Hope to see you soon, Sincerely, LUCIANO ROCHA General Manager MERCURE RJ BOTAFOGO MOURISCO

Anonymous Business - 28/06/2018 AccorHotels certified review

need to improve the Cable TV system..all in analogical system, very poor image...

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Rubens, Obrigado por dedicar um tempo para compartilhar seu feedback. Embora gostaríamos que sua experiência tivesse sido melhor, com feedbacks como este sobre a TV a cabo, podemos aprender e melhorar a qualidade do nosso serviço. Mais uma vez obrigado, esperando recebê-lo novamente em breve aqui no Mercure Mourisco. Cordialmente, LUCIANO ROCHA GERENTE GERAL MERCURE RJ BOTAFOGO MOURISCO

Matias G. Business - 24/06/2018 AccorHotels certified review
« Good experience »

Simple, easy, accessible, these are all characteristics of mercure botafogo.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.G., Thank you for taking the time to share your feedback. Although your general avaluation was ok, we noticed that in some points your experience could have been better, but with feedback like this we can learn and improve the quality of our service. Hope that in your next stay we can provide you a great experience. Sincerely, LUCIANO ROCHA GENERAL MANAGER MERCURE RJ BOTAFOGO MOURISCO

Anthony P. Friends - 24/06/2018 AccorHotels certified review
« Excellent and Nice Hotel »

Very Convenient and staffs are very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, LUCIANO ROCHA GENERAL MANAGER MERCURE RJ BOTAFOGO MOURISCO

Anonymous Business - 08/06/2018 AccorHotels certified review
« Poor quality and service »

The hotel was rated 4 stars however it did not live up to it. Furnishings were basic, room was dirty and service was mediocre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., Thank you for taking the time to share your feedback. Although we would like your experience would have been better, with feedback like this we can learn and improve the quality of our service. We are deeply sorry with this bad impression and hope that you will give us the opportunity to better serve you in the near future. Sincerely, LUCIANO ROCHA GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Luiz Business - 07/06/2018 AccorHotels certified review

Fast check in, fast check out, good bedroom but smelly restaurant. Please consider an upgrade on the ventilation system.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Luiz, Obrigado por dedicar um tempo para compartilhar seu feedback e observação sobre a exaustão do restaurante. Tenha certeza de nosso cuidado e atenção a respeito de todos os apontamentos. Esperamos recebê-lo novamente muito em breve em nosso hotel! Cordialmente, LUCIANO ROCHA GERENTE GERAL / GENERAL MANAGER MERCURE RJ BOTAFOGO MOURISCO

Joe B. Solo - 03/06/2018 AccorHotels certified review
« Hotel in need of refurbishment »

This hotel needs to be better looked after. Only one lift working, therefore long waits for its usage. No bar. Very little space for storage in the room (no drawers). Relatively friendly staff. Good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for taking the time to share your feedback. Although we would like your experience would have been better, with feedback like this we can learn and improve the quality of our service. Please, be sure of our care and attention to all your comments. We hope you can give us a new chance to show you our commitment with the satisfaction of our guests. Kind Regards, LUCIANO ROCHA GERENTE GERAL / GENERAL MANAGER MERCURE RJ BOTAFOGO MOURISCO

Jaesung P. Friends - 01/06/2018 AccorHotels certified review
« Perfect experience »

Tidy room, kind workers, nice location and so on. Strongly recommend this place especially due to their kindness.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, LUCIANO ROCHA GERENTE GERAL / GENERAL MANAGER MERCURE RJ BOTAFOGO MOURISCO

Renato Business - 28/05/2018 AccorHotels certified review
« razoavel »

normal

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Renato, Obrigado por dedicar um tempo para compartilhar seu feedback. Embora gostaríamos que sua experiência tivesse sido melhor, com feedbacks como este podemos aprender e melhorar a qualidade do nosso serviço. Tenha certeza de nosso cuidado e atenção a respeito de todos os apontamentos. Na expectativa de recebê-lo novamente, receba nossos cumprimentos. Cordialmente, LUCIANO ROCHA GERENTE GERAL / GENERAL MANAGER MERCURE RJ BOTAFOGO MOURISCO

Nizan G. Business - 27/05/2018 AccorHotels certified review
« Pleasant »

The stay was good. What is needed in the rooms are there. Just that it is better if a kettle is provided. Overall it was good anyway.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. It is always a pleasure to receive positive feedback and thank you about having a the kettle in the room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, LUCIANO ROCHA GERENTE GERAL / GENERAL MANAGER MERCURE RJ BOTAFOGO MOURISCO

Adauto N. Business - 27/05/2018 AccorHotels certified review
« Very good,!! »

Good, As good experience, I am so happy to stay there!!

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Adauto, Ficamos muito contentes por tê-lo surpreendido positivamente. Ficaremos ainda mais felizes caso queira deixar seu comentário em nossa página no www.tripadvisor.com.br. Temos certeza de outros clientes apreciarão seus comentários. Segue link direto: http://www.tripadvisor.com.br/Hotel_Review-g303506-d301713-Reviews-Mercure_Botafogo_Mourisco-Rio_de_Janeiro_State_of_Rio_de_Janeiro.html. Mais uma vez agradecemos seu feedback e esperamos recebê-lo novamente no Mercure Mourisco. Hope to see you soon !! LUCIANO ROCHA GERENTE GERAL / GENERAL MANAGER MERCURE RJ BOTAFOGO MOURISCO

Maria G. Business - 23/05/2018 AccorHotels certified review
« Incredible Customer Service! »

It was great. I had a medical situation and the staff was extremely kind and helpful. I found a get well note and a sweet chocolate cake wishing me a speedy recovery when I got back to my room. Everyone was so friendly and accommodating! Thank you to the great staff for all they do!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. F., We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, LUCIANO ROCHA GERENTE GERAL / GENERAL MANAGER MERCURE RJ BOTAFOGO MOURISCO

Anonymous Families - 11/05/2018 AccorHotels certified review
« Nice appartment in top of the building »

The appartment was ok but only two hanger in the room. I was surprised to see that in spite of my reservation for 3 adults it was ready for only 2. I had to complain to the front desk to get extra towels and sofa prepared for night. Welcome by front desk was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for taking the time to share your feedback. Although we would like your experience would have been better, with feedback like this we can learn and improve the quality of our service. Thank you again for sharing your experience and hope to see you again very soon. Sincerely, LUCIANO ROCHA GERENTE GERAL / GENERAL MANAGER MERCURE RJ BOTAFOGO MOURISCO

Gregory Friends - 26/04/2018 AccorHotels certified review

Great Cistomer Service from the front desk all employees are great. Especially agent Wellington always great and deliver excellent service. He aims to please. He Listen, welcome and greet each guest Wellington is an great asset to the business. However I always have trouble with keys. For some reason the keys to door never work this is not good that’s why I have the rate of 8

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gregory W., On behalf of all our staff I would like to express our gratitude for the choice of Mercure RJ Botafogo Mourisco and for the time it has made available to leave us your comments. We took your comments to Welverthon and he got very happy with them ! All your information is very valuable as it will help us to offer an even better service in the future. Sincerely, LUCIANO ROCHA GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Paligaknakal Business - 22/04/2018 AccorHotels certified review
« Nice Hotel to stay »

Overall is good nice room, nice food for breakfast, unfortunately, the internet is very bad and they didn't wash the floor or mop it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, LUCIANO ROCHA GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Rward Business - 19/03/2018 AccorHotels certified review

Overall very good.... maybe the swimming pool could be cleaned up a bit more often... and better quality coffee at breakfast (what happened to the Nespresso machines?) but staff very friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! About the Nesspresso machine, you can request express coffee at any time. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, LUCIANO ROCHA GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

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