Hotel - Pullman São Paulo Vila Olímpia
Pullman Hotel Pullman Hotel

Pullman São Paulo Vila Olímpia Hotel

4.5/5 1,055 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24H
    • Opening hours : Week-end 24H

Business services

  • 15 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Our rooms

The rooms at the Pullman Vila Olímpia hotel bring together functionality and elegance, and feature comfortable beds, air conditioning, a flat-screen TV, desk and free WIFI. We offer category upgrades with a variety of services.

  • 173 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Wide working desk
    • Telephone in bathroom
    • Baby bed
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 4,488 reviews

Our guest reviews for Pullman São Paulo Vila Olímpia

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,055 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Kirsten H. Families - 16/01/2019 AccorHotels certified review
« Most friendly, always helpful and extremely welcoming staff »

Welcome surprise in our rooms made our kids and us very happy

Anonymous Families - 16/01/2019 AccorHotels certified review
« Great Hotel, nice Ambiance, good surroundings with restaurants, mall, safe and great staff »

Nice ambiance, especially in rooms and lobby. Nice bar and very friendly staff. In particular I have to outline very positively Amanda and Camila who have given us an unforgettable welcome and even after we left, they have been engaged a lot to find the teddy bear of my son, which he forgot in the room! You have really a great team!

Sh Business - 13/01/2019 AccorHotels certified review
« Great hotel in an amazing location with good customer service »

Room is nice and spacious. Staff is also EXTREMELY helpful! Helped me get another hotel's wifi when my phone failed to connect. However, I had some issues with the hot water as it seems like an older hotel. In general would love to stay here again!

Thomas Business - 12/01/2019 AccorHotels certified review
« Well location, big room, awesome restaurant »

Reception desk people were very keen The room was nice and quiet The restaurant is excellent as well as the room service

Carolina Couples - 08/01/2019 AccorHotels certified review
« Pleasant stay »

It was surprising to arrive the room and find greetings for my husband's and mine wedding 1st anniversary.

Anonymous Business - 30/12/2018 AccorHotels certified review
« Dissatisfied »

Way too many things not working properly!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman São Paulo Vila Olimpia. At Pullman, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us and we feel sorry for not complete fulfilling your expectations. Rest assured, that we are taking the appropriate measures to address the points of improvements. Even though the mentioned setbacks, our team hopes to have another opportunity to welcome you on your next visit to São Paulo. Sincerely, Simona Romero Customer Experience

Al… Business - 28/12/2018 AccorHotels certified review
« Very good »

It was very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Alcileide, We very much appreciate your comments regarding your stay at the Pullman São Paulo Vila Olimpia. Our team is happy to hear, that you had a pleasant stay with us! We hope to welcome you back and provide an even better experience! Simona Romero Customer Experience #pullmanhotelsbr #pullmanvilaolimpia

Ricardo E. Business - 25/12/2018 AccorHotels certified review
« Executive hotel with in an excellent location »

Service and breakfast very good and every waiters were very kind and helpuful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ricardo, We very much appreciate your comments regarding your stay at the Pullman São Paulo Vila Olimpia. Our team is thrilled to hear that you had a pleasant stay with us! We are looking forward to welcome you back soon! Simona Romero Customer Experience #pullmanhotelsbr #pullmanvilaolimpia

Jussara N. P. D. S. Couples - 24/12/2018 AccorHotels certified review
« Good location and service in Sao Paulo »

Good location, easy to access, attentive service, good breakfast and lunch offers, a bit complex to get services at the cafe in the lobby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Jussara, We very much appreciate your comments regarding your stay at the Pullman São Paulo Vila Olimpia. Our team is happy to hear, that your your overall experience was pleasant! Our sincerest apologies about the inconveniences encountered at our Deli Bar and assure that we are intensifying the training of our staff to guarantee a flawless service. It would be a pleasure to welcome you back soon and provide a genuine Pullman experience! Simona Romero Customer Experience #pullmanhotelsbr #pullmanvilaolimpia

Ilan S. Business - 24/12/2018 AccorHotels certified review
« Best in the region »

Really elegant hotel with friendly staff. Super comfortable bed and nice shower. Amenities were Ok.. not so good. Hotel is pet friendly, but it's super clean. No traces of animals in my room or any allergies were triggered by it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ilan, We very much appreciate your comments regarding your stay at the Pullman São Paulo Vila Olimpia. Our team is thrilled to hear that you had a pleasant stay with us! At the same time, we feel sorry for not meeting all your expectations. Permit us to inform you, that we work with the C.O. Bigelow brand for amenities, one of the most recognized in the United States and has been widely accepted by Pullman guests. Either way, we will consider your observation as an opportunity of improvement. It would be our pleasure to welcome you back soon! Simona Romero Customer Experience #pullmanhotelsbr #pullmanvilaolimpia

Rebecca Business - 21/12/2018 AccorHotels certified review
« Excellent service »

My stay at Pullman Vila Olimpia was made excellent by the service and special attention of the team. A special extra thanks to Camila, Deborah and Paulo, who made my stay very special, they are a credit to the team!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Rebecca, We very much appreciate your comments regarding your stay at the Pullman São Paulo Vila Olimpia. Our team is thrilled to hear that you had a pleasant stay with us and that Camila, Deborah and Paulo made your experience even more special! It would be our pleasure to welcome you back soon! Simona Romero Customer Experience #pullmanhotelsbr #pullmanvilaolimpia

Ivan Z. Business - 19/12/2018 AccorHotels certified review
« Very nice hotel! »

Its a very nice hotel. Everything works as expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ivan, Thank you for your comments regarding your stay at the Pullman São Paulo Vila Olimpia. We are happy to hear, that you had a pleasant and welcoming stay with us! Our team is looking forward to welcome you back soon! Simona Romero Customer Experience #pullmanhotelsbr #pullmanvilaolimpia

Hugo Business - 17/12/2018 AccorHotels certified review
« Excellent stay »

One of the best hotels I've been for business. I loved the cleanliness and comfort .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hugo, Thank you for your comments regarding your stay at the Pullman São Paulo Vila Olimpia. We are happy to hear, that you had a pleasant and welcoming stay with us! Our team is looking forward to welcome you back soon! Simona Romero Customer Experience #pullmanhotelsbr #pullmanvilaolimpia

Jpnmiami Business - 14/12/2018 AccorHotels certified review
« Good. »

I don't have any problem, and reception is very kind and served well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JPNMiami, Thank you for your comments regarding your stay at the Pullman São Paulo Vila Olimpia. We are happy to hear, that you had a pleasant and welcoming stay with us! Our team is looking forward to welcome you back soon! Simona Romero Customer Experience #pullmanhotelsbr #pullmanvilaolimpia

John F. G. Business - 09/12/2018 AccorHotels certified review
« Good location good rooms and good service. »

I have used this hotel many times and I am never disappointed with the service. The location is good for business and for entertaining . I would recommend this hotel to anyone staying in this area of the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. John, Thank you for your comments regarding your stay at the Pullman São Paulo Vila Olimpia. We are happy to hear, that you had a pleasant and welcoming stay with us! Our team is looking forward to welcome you back soon! Simona Romero Customer Experience #pullmanhotelsbr #pullmanvilaolimpia

Luiz G. Business - 05/12/2018 AccorHotels certified review
« Very good hotel from Pullman Chain »

I've stayed on Pullman Vila Olimpia 5 times or so before, always with a great service, from reception desk to the wonderfully decorated rooms. But this last time I've experienced some problems: my minibar was broken, all drinks inside at room temperature and my Nespresso machine was as well off. Although I presented my complains to reception desk twice, nothing was done during my stay. I see a room for improvement on simple things like this...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Luiz, We very much appreciate your comments regarding your stay at the Pullman São Paulo Vila Olimpia. Our team is happy to hear, that your your overall experience was pleasant! Our sincerest apologies about the inconveniences encountered in your room. We assure you that the Managers of the areas involved are already working on the improvements, to assure that the guestroom is according to our standards and a prompt solution in case of problem report. We are looking forward to welcome you back soon and provide a genuine Pullman experience! Simona Romero Customer Experience #pullmanhotelsbr #pullmanvilaolimpia

Paul Business - 04/12/2018 AccorHotels certified review
« Always a good stay »

Excellent location and experience staying at the Pullman Vila Olimpia

Anonymous Business - 03/12/2018 AccorHotels certified review
« Best place to stay in Villa Olimpia district »

Pleasant as always! Also used the restaurant for a company function involving 40 attendees nd the service + food was excellent!! Only suggestions fro improvement would be (1) activate the BBC news channel on the televisions in rooms and also repair the pug socket that are loose. I stayed in room 1507 and the electricity plug sockets are loose (and so a bit dangerous).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman São Paulo Vila Olimpia. Our team is happy to hear, that your your overall experience was pleasant! Our sincerest apologies about the inconveniences encountered in your room. We assure you that the Managers of the areas involved are already working on the improvements, to assure that the guestroom is according to our standards. We are looking forward to welcome you back soon and provide a genuine Pullman experience! Simona Romero Customer Experience #pullmanhotelsbr #pullmanvilaolimpia

Anonymous Business - 02/12/2018 AccorHotels certified review
« Always a pleasure to be back at Pullman Vila Olímpia! »

Comfortable, spacious room. Great location. Friendly, welcoming staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Pullman is thankful for your time taken to respond the satisfaction survey. We are delighted to hear that you had a comfortable stay and that Pullman SP Vila Olímpia staff made you feel welcome! It would be a pleasure to welcome you back on your next trip to São Paulo! Sincerely, Simona Romero Customer Experience #pullmanhotelsbr #pullmanvilaolimpia

Anonymous Business - 01/12/2018 AccorHotels certified review
« The stay as a whole was OK, but could have been better. »

My room was nice. All of the employees were very nice. The water was brown when it first came out of the sink. The TV in the living room did not have access to the same channels as the TV in my bedroom? Room service food and beverages were delivered warm, not hot. The fitness facility lacked enough equipment and the cardio equipment did not function properly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the time taken to respond our satisfaction survey. We are glad to know that overall you enjoyed your stay with us! At the same time, we feel sorry for the discomforts encountered. Our Maintenance Manager is already verifying the issue with TV channels, as they should be the same in both ambiances. Regarding brown water, allow us to explain, that there was a peak of energy and when water heating boilers restart some of calx mixtures and cause coloring of water. Rest assured that we follow strict water quality control, so the quality itself is not affected. Even though the mentioned setbacks, our team hopes to have another opportunity to welcome you on your next visit to São Paulo! Sincerely, Simona Romero Customer Experience #pullmanhotelsbr #pullmanvilaolimpia

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