Hotel - Mercure Salvador Pituba Hotel (formerly Caesar Business)
Mercure Hotel Mercure Hotel

Mercure Salvador Pituba Hotel (formerly Caesar Business)

4.0/5 578 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24:00
    • Opening hours : Week-end 24:00

Business services

  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Comfortable apartments with air conditioning, 32" cable TV, minibar, desk with telephone line and Internet access, hairdryer.

  • 154 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 3,254 reviews

Our guest reviews for Mercure Salvador Pituba Hotel (formerly Caesar Business)

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 578 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Jane Business - 25/02/2019 AccorHotels certified review
« Good staff; terrible Internet »

This is my third stay at this property due to convenience to clients. It is an adequate business hotel, with very accommodating staff. Unfortunately, the Internet service is close to unusable. Accor should invest in an improved access point architecture and better connectivity since many customers are business travelers who rely on this.

Antonio C. M. Business - 02/02/2019 AccorHotels certified review
« Boa estadia »

Hotel confortavel

Our hotel has responded to the review
Our hotel has responded to the review

Olá Antônio, Agradeço que tenha disponibilizado o seu tempo e compartilhado conosco suas experiências relacionadas a sua hospedagem no Mercure Salvador Pituba. Seus comentários foram compartilhados com nossas equipes , pois acredito que suas observações são uma importante ferramenta de feedback e incentivo para o nosso time. Espero recebê lo pessoalmente em sua próxima estada conosco. Atenciosamente Tânia Carvalho Gerente Geral Mercure Salvador Pituba

Nasser S. Business - 23/01/2019 AccorHotels certified review
« Awesome staff all around, very quite, well appointed room. »

Efficient, friendly checkin. Even though close to closing for the night the restaurant staff was very accommodating. Very quite, comfortable room. Had a very good night rest. Next day check out and all other services highly recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nasser S., We very much appreciate your comments regarding your stay at the Mercure Salvador Pituba Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Carvalho Generl Manager

C. R. Solo - 31/12/2018 AccorHotels certified review
« Great Experience! »

I really have no complaints.

Our hotel has responded to the review
Our hotel has responded to the review

Dear R. C., We very much appreciate your comments regarding your stay at the Mercure Salvador Pituba Hotel It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Carvalho Gerente Geral

Paulo Solo - 22/12/2018 AccorHotels certified review
« Excelent »

Very good

Marcos C. Couples - 17/12/2018 AccorHotels certified review
« Well located and comfy »

The hotel is very well located, near major shopping malls, a nice park in the back and close to some very good restaurants. Rooms are large, beds are comfy, and breakfast is very good, always with local food on the menu.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcos, We very much appreciate your comments regarding your stay at the Mercure Salvador Pituba Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carla Cabrera Front Desk Manager

Cleber D. A. P. Business - 03/12/2018 AccorHotels certified review
« boa »

positiva

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Cleber, Agradecemos os seus comentários no seguimento da sua estada no Mercure Salvador Pituba. Foi com prazer que recebemos as suas felicitações. Não deixaremos de compartilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de acolhe-lo de novo, queira aceitar os nossos melhores cumprimentos. Cordialmente, Carla Cabrera Coordenadora de Recepção

Rita A. Business - 02/12/2018 AccorHotels certified review
« Satisfied »

It’s a good and comfortable hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rita A., We very much appreciate your comments regarding your stay at the Mercure Salvador Pituba Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carla Cabrera Front Desk Manager

Carlos A. Business - 30/11/2018 AccorHotels certified review
« Confortavel »

Simplesmente eficientes e cortez

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Carlos, Agradecemos os seus comentários no seguimento da sua estada no Mercure Salvador Pituba. Foi com prazer que recebemos as suas felicitações. Não deixaremos de compartilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de acolhe-lo de novo, queira aceitar os nossos melhores cumprimentos. Cordialmente, Carla Cabrera Coordenadora de Recepção

Anonymous Families - 29/11/2018 AccorHotels certified review
« Poor accommodations, hotel completed outdated. »

Check-in ok, room was not available. Had to change my room due to the poor maintenance condition.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jose, Thank you for taking the time to tell us about your experience at the Mercure Salvador Pituba Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carla Cabrera Front Desk Manager

Anonymous Business - 04/11/2018 AccorHotels certified review
« Otimo custo beneficio »

Excente estadia sem problemas

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Luciana, Agradecemos os seus comentários no seguimento da sua estada no Mercure Salvador Pituba. Foi com prazer que recebemos as suas felicitações. Não deixaremos de compartilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de acolhe-la de novo, queira aceitar os nossos melhores cumprimentos. Cordialmente, Carla Cabrera Coordenadora de Recepção

Alexandreleitao Business - 25/10/2018 AccorHotels certified review
« Boa »

Positiva

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Alexandre, Agradecemos os seus comentários no seguimento da sua estada no Mercure Salvador Pituba. Foi com prazer que recebemos as suas felicitações. Não deixaremos de compartilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de acolhe-lo de novo, queira aceitar os nossos melhores cumprimentos. Cordialmente, Carla Cabrera Coordenadora de Recepção

Rodrigo Business - 10/09/2018 AccorHotels certified review
« Okay, just okay »

Changed my room and I didn’t received any explications why.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Rodrigo, Agradecemos os seus comentários no seguimento da sua estada no Mercure Salvador Pituba Hotel. Foi com prazer que recebemos as suas felicitações. Não deixaremos de compartilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Cordialmente, Carla Cabrera Coordenação de Recepção

Theo Business - 23/08/2018 AccorHotels certified review
« Good stay »

The hotel was centrally located in Salvador and heart of business district. Ms Cavalho took care of my language barrier issues and I am extremely satisfied with my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Theo, We very much appreciate your comments regarding your stay at the Mercure Salvador Pituba Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carla Cabrera Front Desk Manager

Osmar F. Business - 29/04/2018 AccorHotels certified review

Staff friendly. Suit comfortable and quite.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Osmar, Agradecemos os seus comentários relacionados a sua estada no Mercure Salvador Pituba . Compartilharemos seus comentários com nossos colaboradores , pois acreditamos que seu feedback é uma importante ferramenta de motivação para nossas equipes . Seus comentários relacionados ao serviço de café da manhã serão compartilhados com as lideranças responsáveis , para que possamos realizar as melhorias necessárias. Novamente agradecemos seus comentários e esperamos recebê lo em um futuro proximo no Mercure Salvador Pituba. Atenciosamente , Tânia Carvalho Mercure Salvador Pituba

Cleber S. Business - 20/04/2018 AccorHotels certified review
« OK »

Dentro do esperado

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Kleber, Obrigada pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estada e esperamos vê-lo novamente em breve. Atenciosamente, Tatiane Ornelas Coordenadora de Recepção Mercure Salvador Pituba

P. Business - 15/04/2018 AccorHotels certified review
« worse stay in a Mercure hotel »

Poor service at checkin, room in dirty condition without ammenities and neither cloth bags for dry cleaning my clothes. Air conditioning spilling water on my bed. In bathroom water leaking

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marco Milos P., Thank you for taking the time to tell us about your experience at the Mercure Salvador Pituba Hotel . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tânia Carvalho Mercure Salvador Pituba

Anonymous Business - 04/03/2018 AccorHotels certified review
« Broken air-conditioning, no respect or reaction to my complaints »

Worst possible. Bed wasn’t properly made. Sheets thrown over the mattress, dirty pillows (hair and stains). Air conditioning wasn’t working at all. I asked Angela and William for a solution to those topics. Some maintenance folks came, but air conditioner didn’t work afterwards. Despite all complaints nobody seemed to care.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vinicius , Thank you for share your experience at Mercure Salvador Pituba Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Your comments will be shared with our Maintenance and housekeeping Leadership to take all measures for who does not occur again. Once again I apologize for what happened and we hope you will give us a new opportunity in a future accommodation at the Mercure Salvador Pituba. Sincerely, Michel Sozinho GROUPS, SALES AND BANQUETING SUPERVISOR Mercure Salvador Pituba

Gabriel R. F. Couples - 03/01/2018 AccorHotels certified review
« Not do good, empty frigobar. »

The waiters refused on serving drinks on the bedroom, they said there was an rule by the hotel that demanded it.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Gabriel, Agradecemos que tenha compartilhado conosco as suas experiências relacionadas a sua hospedagem no Mercure Salvador Pituba e sentimos muito não termos correspondido as suas expectativas. O serviço de bar não funciona durante a madrugada, sendo possível servir apenas cervejas, refrigerantes e água. Mais uma vez, agradecemos os seus comentários e esperamos que nos dê a oportunidade de melhor servi lo em sua próxima estada em Salvador. Sinceramente, Tatiane Ornelas Coordenadora de Recepção Mercure Salvador Pituba

Leonardo Business - 29/11/2017 AccorHotels certified review
« Recomendo. »

Excepcional.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Leonardo, Agradecemos que tenha nos avaliado sobre a sua hospedagem no Mercure Salvador Pituba. Sua avaliação foi compartilhada com nossas lideranças e equipes, pois acreditamos que seu feedback é uma importante ferramenta de motivação e oportunidade de melhoria para os nossos times. Esperamos recebê lo em um futuro próximo no Mercure Salvador Pituba. Sinceramente, Tatiane Ornelas Coordenadora de Recepção Mercure Salvador Pituba

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