Hotel - Mercure Salvador Pituba Hotel (formerly Caesar Business)
Mercure Hotel Mercure Hotel

Mercure Salvador Pituba Hotel (formerly Caesar Business)

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4.0/5 537 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 158.18 BRL Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check in from 8am
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24:00
    • Opening hours : Week-end 24:00

Business services

  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Comfortable apartments with air conditioning, 32" cable TV, minibar, desk with telephone line and Internet access, hairdryer.

  • 154 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 2,551 reviews

Our guest reviews for Mercure Salvador Pituba Hotel (formerly Caesar Business)

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 537 reviews
AccorHotels certified review
P. Business - 15/04/2018
« worse stay in a Mercure hotel »

Poor service at checkin, room in dirty condition without ammenities and neither cloth bags for dry cleaning my clothes. Air conditioning spilling water on my bed. In bathroom water leaking

AccorHotels certified review
Anonymous Business - 04/03/2018
« Broken air-conditioning, no respect or reaction to my complaints »

Worst possible. Bed wasn’t properly made. Sheets thrown over the mattress, dirty pillows (hair and stains). Air conditioning wasn’t working at all. I asked Angela and William for a solution to those topics. Some maintenance folks came, but air conditioner didn’t work afterwards. Despite all complaints nobody seemed to care.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vinicius , Thank you for share your experience at Mercure Salvador Pituba Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Your comments will be shared with our Maintenance and housekeeping Leadership to take all measures for who does not occur again. Once again I apologize for what happened and we hope you will give us a new opportunity in a future accommodation at the Mercure Salvador Pituba. Sincerely, Michel Sozinho GROUPS, SALES AND BANQUETING SUPERVISOR Mercure Salvador Pituba

AccorHotels certified review
Gabriel R. F. Couples - 03/01/2018
« Not do good, empty frigobar. »

The waiters refused on serving drinks on the bedroom, they said there was an rule by the hotel that demanded it.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Gabriel, Agradecemos que tenha compartilhado conosco as suas experiências relacionadas a sua hospedagem no Mercure Salvador Pituba e sentimos muito não termos correspondido as suas expectativas. O serviço de bar não funciona durante a madrugada, sendo possível servir apenas cervejas, refrigerantes e água. Mais uma vez, agradecemos os seus comentários e esperamos que nos dê a oportunidade de melhor servi lo em sua próxima estada em Salvador. Sinceramente, Tatiane Ornelas Coordenadora de Recepção Mercure Salvador Pituba

AccorHotels certified review
Leonardo Business - 29/11/2017
« Recomendo. »

Excepcional.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Leonardo, Agradecemos que tenha nos avaliado sobre a sua hospedagem no Mercure Salvador Pituba. Sua avaliação foi compartilhada com nossas lideranças e equipes, pois acreditamos que seu feedback é uma importante ferramenta de motivação e oportunidade de melhoria para os nossos times. Esperamos recebê lo em um futuro próximo no Mercure Salvador Pituba. Sinceramente, Tatiane Ornelas Coordenadora de Recepção Mercure Salvador Pituba

AccorHotels certified review
Marlon P. D. S. Couples - 16/11/2017
« estadia »

Excelente

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Marlon, Agradeço sua avaliação relacionada a sua hospedagem no hotel Mercure Salvador Pituba. Compartilharemos suas experiências com as nossas equipes, pois acreditamos que o seu feedback é uma importante ferramenta de motivação para nossos colaboradores. Caso queira compartilhar sua avaliação com outros clientes, fique à vontade para deixar seus comentários em nossa página no Trip Advisor , acessando o link https://www.tripadvisor.com.br/Hotel_Review-g303272-d21…-Reviews-Mercure_Salvador_Pituba-Salvador_State_of_Bahia.html . Temos certeza de outros clientes também apreciarão seus comentários. Novamente agradeço que tenha nos contado suas experiências e espero recebê lo em um futuro próximo na unidade Mercure Salvador Pituba. Sinceramente, Tatiane Ornelas Coordenadora de Recepção Mercure salvador Pituba

AccorHotels certified review
Thiago C. D. A. Business - 30/10/2017
« Food exposed for more than 6 hours before being served »

Room is good; check-in is slow; breakfast was ready 12am and food/drinks were exposed for 6 hours before being served to customers.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Thiago, Agradecemos que tenha compartilhado conosco as suas experiências relacionadas a sua hospedagem no Mercure Salvador Pituba e sentimos muito não termos correspondido as suas expectativas. Gostaria de lhe informar que recebemos, diariamente, tripulantes de companhia aérea e, por contrato, eles têm um lanche servido para eles no seu check out. O lanche é servido no restaurante no período da madrugada, são várias vans saindo à noite. De forma alguma, esse lanche é reaproveitado para o café da manhã dos hóspedes, nós utilizamos a estrutura do restaurante montado para o café da manhã, apenas. Passamos por auditorias tanto internas como externas, possuímos alvará e somos auditados pela vigilância sanitária do município. Nosso dever é zelar pela bem estar dos nossos hóspedes. Mais uma vez, agradecemos os seus comentários e esperamos que nos dê a oportunidade de melhor servi lo em sua próxima estada em Salvador. Sinceramente, Tatiane Ornelas Coordenadora de Recepção Mercure Salvador Pituba

AccorHotels certified review
Mariana C. Business - 24/10/2017
« Superb! »

I couldn't even remember the last time I felt so well treated in a Brazilian hotel. Harley, one of the receptionists, delivered a flawless service, always with a smile on his face. Will definitely recommend the hotel to friends and family. Thank you! Mariana

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Mariana, Agradeço a avaliação relacionada a sua hospedagem no hotel Mercure Salvador Pituba. Compartilharemos suas experiências com as nossas equipes, pois acreditamos que o seu feedback é uma importante ferramenta de motivação para nossos colaboradores. Harley ficou muito feliz com seu elogio! Caso queira compartilhar sua avaliação com outros clientes, fique à vontade para deixar seus comentários em nossa página no Trip Advisor , acessando o link https://www.tripadvisor.com.br/Hotel_Review-g303272-d21…-Reviews-Mercure_Salvador_Pituba-Salvador_State_of_Bahia.html . Temos certeza de outros clientes também apreciarão seus comentários. Novamente agradeço que tenha nos contado suas experiências e espero recebê la em um futuro próximo na unidade Mercure Salvador Pituba. Sinceramente, Tatiane Ornelas Coordenadora de Recepção Mercure Salvador Pituba

AccorHotels certified review
Bruno Solo - 05/10/2017
« staff very attentive and polite! »

like always! very nice,I am very well treated by the employees of the reception, the breakfast, the cleaning! this is a reason that always makes me return to the hotel! Thx soo much!

Our hotel has responded to the review
Our hotel has responded to the review

Bruno, É sempre um prazer lhe receber em nosso hotel. Sinta-se sempre bem vindo. Agradecemos muito a sua avaliação. Até breve! Sinceramente, Tatiane Ornelas Coordenadora de Recepção Mercure Salvador Pituba

AccorHotels certified review
Thierry Business - 04/10/2017
« Atende expectativa »

Atende expectativa

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Thierry, Agradeço os seus comentários relacionados a sua hospedagem no hotel Mercure Salvador Pituba. Compartilharemos suas experiências com as nossas equipes, pois acreditamos que o seu feedback é uma importante ferramenta de motivação para nossos colaboradores. Caso queira compartilhar sua avalição com outros clientes, fique à vontade para deixar seus comentários em nossa página no Trip Advisor , acessando o link https://www.tripadvisor.com.br/Hotel_Review-g303272-d21…-Reviews-Mercure_Salvador_Pituba-Salvador_State_of_Bahia.html . Temos certeza de outros clientes também apreciarão seus comentários. Novamente agradeço que tenha nos contado sobre sua hospedagem e espero recebê lo em um futuro próximo na unidade Mercure Salvador Pituba. Sinceramente, Tatiane Ornelas Coordenadora de Recepção Mercure Salvador Pituba

AccorHotels certified review
Ademar B. Families - 25/09/2017
« regular »

prefiro o café e garagem incluso na diria.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Ademar, Agradecemos que tenha compartilhado conosco as suas experiências relacionadas a sua hospedagem no Mercure Salvador Pituba e sentimos muito não termos correspondido as suas expectativas. Gostaria de lhe informar que temos diárias com café da manhã incluso, fico como opção para o cliente escolher se deseja a diária com ou sem café. Já a cobrança de estacionamento é padrão na marca Mercure. Aconteceu alguma coisa em sua hospedagem que o fez nos dar notas tão baixas? Compartilhe conosco para que possamos melhorar nossa qualidade de serviço. Mais uma vez, agradecemos os seus comentários e esperamos que nos dê a oportunidade de melhor servi lo em sua próxima estada em Salvador. Sinceramente, Tatiane Ornelas Coordenadora de Recepção Mercure Salvador Pituba

TripAdvisor review
Friends getaway - 22/09/2017
« So good »

We liked the kettle and the free tea and coffe. The service was amazing, but we didn't like the dirty window at our room. We couldn't see the landscape cleary and we couldn't open the full window. The breakfeast was so good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bruno, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tânia C

AccorHotels certified review
Anonymous Solo - 27/08/2017
« Excelente »

Excelente hotel

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Josenilson, Agradeço os seus comentários relacionados a sua hospedagem no hotel Mercure Salvador Pituba. Compartilharemos sua avaliação com as nossas equipes , pois acreditamos que o seu feedback é uma importante ferramenta de motivação para nossos colaboradores. Caso queira compartilhar sua experiência com outros clientes, fique à vontade para deixar seus comentários em nossa página no Trip Advisor , acessando o link https://www.tripadvisor.com.br/Hotel_Review-g303272-d21…-Reviews-Mercure_Salvador_Pituba-Salvador_State_of_Bahia.html. Temos certeza de outros clientes também apreciarão seus comentários. Novamente agradeço que tenha nos contado suas experiências e espero recebê lo em um futuro próximo na unidade Mercure Salvador Pituba. Sinceramente, Tatiane Ornelas Coordenadora de Recepção Mercure Salvador Pituba

AccorHotels certified review
Meiry Business - 14/08/2017
« Very nice experience! »

Nice!

AccorHotels certified review
Marcos C. Couples - 19/07/2017
« Location, friendly staff, comfort »

2nd time at Pituba's Mercure, continues to be a good option nearby my Sister's apartment, as well as the excellent park in its backyard. This time could use the pool and enjoy a bit the place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tatiane Ornelas Front Desk Coordinator Mercure Salvador Pituba

AccorHotels certified review
Luiz Business - 04/07/2017
« Good enough »

Check in was fast. The room was clean. The best surprise was a plate with welcome sweets from the region.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tatiane Ornelas Front Desk Coordinator Mercure Salvador Pituba

AccorHotels certified review
Adriano Business - 09/06/2017
« Very Good Experience! »

Very Good. I had not been any problem!

AccorHotels certified review
Anonymous Families - 25/04/2017

Very good

AccorHotels certified review
Anonymous Business - 07/04/2017

The only negative point is the location. I haven't found any market nearby.

AccorHotels certified review
Anonymous Families - 05/04/2017

The staff was very helpful. The first room they sent me, was not clean properly but they quickly gave me another one. The air conditioner of my room and the other room reserved, was dripping all the time.

AccorHotels certified review
Anonymous Business - 03/04/2017

Dentro das expectativas.

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