Hotel - Mercure Ribeirão Preto
Mercure Hotel Mercure Hotel

Mercure Ribeirão Preto

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4.6/5 1,647 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 180.00 BRL Non member rate
From 162.00 BRL Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check in from 8am
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Solarium
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 0:00
    • Opening hours : Week-end 0:00 - 0:00

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 152 rooms
  • 100% non-smoking hotel
  • 14 rooms for people with reduced mobility
    • 110/120 V AC
    • Air conditioning
    • Automatic air control
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Suite Box
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 1,647 reviews

Our guest reviews for Mercure Ribeirão Preto

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Gabriela Solo - 26/03/2018

Very pleasant! Clean and good hotel! Terrific breakfast!

AccorHotels certified review
Maria G. S. M. Families - 28/12/2017
« Standard »

The staff from reception was extremely arrogant. They barely looked in my face. Our lugagge was on a trolley near to the lift. Nobody told us we supposed to push it up stairs. The staff from the restaurant start to collect the food while I was still eating.

AccorHotels certified review
Silvio J. Business - 14/12/2017
« Perfect experience »

Everything was perfect

AccorHotels certified review
Paulo F. Couples - 22/11/2017
« No Available Double Bed »

To when Concern, I arrive at the hotel and they Couldn't found my reservation that I always does using the APP in my Cellphone! Then I was with my wife and they said there is no room available with Double bed only single one! No one offer or gave me my Welcome Drink that I have the right to receive and I get it in every other Accor hotels. I always stayed in Ibis, Mercure or Adagio and I will keep staying I just want them to improve they services for better receive their customers. Kind regards

AccorHotels certified review
Eduardo Solo - 20/11/2017
« Great experience. »

Very nice experience.

AccorHotels certified review
F. Business - 31/10/2017
« Atendeu todas as expectativas »

Atendeu todas as expectativas

Our hotel has responded to the review
Our hotel has responded to the review

Prezado senhor Fratin, Agradecemos por avaliar sua experiência conosco no Mercure Ribeirão Preto. Ficamos muito felizes em receber as suas observações e com certeza dividiremos com toda a nossa equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores. Esperamos sua próxima visita, será um grande prazer recebe-lo novamente. Cordialmente Thamiris Nogueira Hotel Mercure Ribeirão Preto

AccorHotels certified review
Thiago C. Business - 29/10/2017
« Cozy room »

For the second time I had the opportunity to staying at Mercure Ribeirão Preto. I have nothing to claim. Only to congrat the excellent staff and room service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Crocco, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thamiris Nogueira Hotel Mercure Ribeirão Preto

AccorHotels certified review
Anonymous Families - 03/10/2017
« Family gathered for the weekend »

my family used this hotel as a base for a long weekend gathering and experience was great. Hotel staff was very attentive and upon request placed all of us in the same floor. Well located, nice pool and gym. Rooms are well furnished and new.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr N., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thamiris Nogueira Hotel Mercure Ribeirão Preto

AccorHotels certified review
Leandro G. Business - 18/09/2017
« great experience »

I always have a good experience with the Mercure hotels . It is a great brand that provide a pretty good service .

Our hotel has responded to the review
Our hotel has responded to the review

Prezado senhor Leandro, Agradecemos os seus comentários no seguimento da sua estada no Mercure Ribeirão Preto. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Thamiris Nogueira Hotel Mercure Ribeirão Preto

AccorHotels certified review
Eduardo V. R. J. Families - 15/08/2017
« descanso familiar »

fiquei 2 noites no hotel entrando na 6af e saindo no domingo

Our hotel has responded to the review
Our hotel has responded to the review

Prezado senhor Eduardo, Obrigado por dedicar um tempo para compartilhar seu feedback. Embora gostaríamos que sua experiência tivesse sido melhor, com feedbacks como este podemos aprender e melhorar a qualidade do nosso serviço. Trabalhamos muito para fornecer uma experiência excepcional para nossos hóspedes, mas é evidente que neste caso não obtivemos sucesso. Se você nos der a chance de reconquistar sua confiança, posso garantir que daremos nosso melhor para que sua estada seja tão boa quanto a de muitos hóspedes que apreciam nosso hotel. Atenciosamente, Thamiris Nogueira Hotel Mercure Ribeirão Preto

AccorHotels certified review
Anonymous Families - 02/08/2017
« very good »

we should know how much costs the water in the mini fridge.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thamiris Nogueira Hotel Mercure Ribeirão Preto

AccorHotels certified review
Arthur S. Business - 27/07/2017
« Amazing »

The Hotel is very good. The room is big, and has everything that is necessary for a great night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thamiris Nogueira Hotel Mercure Ribeirão Preto

AccorHotels certified review
Rakan A. Z. Couples - 15/06/2017
« Satisfying »

First of all thank you for the experience had a wonderful stay. However, when we first arrived I didn't find any complementary water bottles in my room so I asked the front desk if they could send me some to my room. They notified e that due to my classic membership I cannot get complimentary water bottles. My point is that I have stayed in 100s of hotels around the world with less stars than Mercure and I got complimentary water for every night I stay. Also, the staff is every helpful some don't speak English which is annoying to have to explain using hands to order coffee and the bill.

AccorHotels certified review
João P. D. S. Business - 29/05/2017
« Relaxante »

tranquila e agradavel

AccorHotels certified review
Diego Business - 22/05/2017
« Normal »

TV channels has several issues, breakfast could be better

AccorHotels certified review
Anonymous Friends - 08/05/2017

Impecável

AccorHotels certified review
Anonymous Business - 24/04/2017

Very good.

AccorHotels certified review
Anonymous Business - 24/04/2017

Very good.

AccorHotels certified review
Anonymous Families - 03/04/2017

The acoustics of the room are terrible. I could clear hear what the next room was saying and they talked a lot in the night and in the morning. I complained in the front desk, wanted to talk to personally tell him about it and nobody addressed my insatisfaction. Last time I had such a clear understanding of the other room was in a cheap road hotel in the middle of anywhere.

AccorHotels certified review
Anonymous Business - 30/03/2017

The premises were new and comfortable. However the wi-fi access was not working, and this, it was not good.

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