Pullman São Paulo Guarulhos Airport Hotel 5 stars

TripAdvisor rating 4.0/5 1,320 reviews
Pullman São Paulo Guarulhos Airport
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Hotel extras

  • Guests can enjoy free parking at the hotel and free transfers to the airport

  • Ask us about personalized offers for weddings, wedding nights and bridal packages!

  • DAY USE: Stay for a just few hours, perfect for night flights and connections.

  • Pet-friendly hotel! Dogs and cats weighing up to 22 lbs (10 kg) are welcome - fees apply.

  • Free WIFI - events and apartments

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • GUARULHOS
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Outdoor playground for children
  • Basketball facilities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 17 meeting room(s)
  • Congresses/conventions
  • Business center with support staff
  • Copy/print service available

Hotel location

Pullman São Paulo Guarulhos Airport

Rod Helio Smidt S/N
Acesso Base Aerea Cumbica
07190 100
guarulhos
brazil

Tel: +551121245800

Fax: (+55)11/21245801

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    GUARULHOS At 6.5km / 4.04 miles - Shuttle free

  • By car

    RODOVIA AYRTON SENNA At 1km / 0 miles

  • By car

    RODOVIA DUTRA At 1km / 0 miles

GPS :-23.449635, -46.489227

Our accommodations

Comfortable, fully equipped apartments with modern decor, bathroom with shower, cable TV, telephone, air conditioning, alarm clock, minibar, safe and high-speed Internet.

CLASSIC ROOM, 1 Queen Size Bed

  • Max. number of persons: ‌3
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Automatic wake up call(...)

CLASSIC ROOM, 2 Single Size Beds

  • Max. number of persons: ‌3
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Automatic wake up call(...)

SUPERIOR ROOM, 1 King Size Bed

  • Max. number of persons: ‌3
  • Area: From 33
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Automatic wake up call(...)

SUPERIOR ROOM, 2 Single Size Beds

  • Max. number of persons: ‌3
  • Area: From 33
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Automatic wake up call(...)

LUXURY ROOM, 1 Queen Size Bed

  • Max. number of persons: ‌3
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Automatic wake up call(...)

LUXURY ROOM, 2 Single Size Beds

  • Max. number of persons: ‌3
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Automatic wake up call(...)

PREMIUM LUXURY ROOM, 1 King Size Bed

  • Max. number of persons: ‌3
  • Area: From 33
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Automatic wake up call(...)

PREMIUM LUXURY ROOM, 2 Single Size Beds

  • Max. number of persons: ‌3
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Automatic wake up call(...)

EXECUTIVE ROOM, access to the Executive Lounge, 1 King Size Bed

  • Max. number of persons: ‌3
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Automatic wake up call(...)

EXECUTIVE ROOM, access to the Executive Lounge, 2 Single Size Beds

  • Max. number of persons: ‌3
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Automatic wake up call(...)

PREMIUM EXECUTIVE ROOM, access to the Executive Lounge, 1 King Size Bed

  • Max. number of persons: ‌3
  • Area: From 33
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Automatic wake up call(...)

PREMIUM EXECUTIVE ROOM, access to the Executive Lounge, 2 Single Size Beds

  • Max. number of persons: ‌3
  • Area: From 33
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Automatic wake up call(...)

EXECUTIVE SUITE, access to the Executive Lounge, 1 King Size Bed

  • Max. number of persons: ‌3
  • Area: From 66
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Automatic wake up call(...)

PRESIDENTIAL SUITE, access to the Executive Lounge, 1 King Size Bed

  • Max. number of persons: ‌3
  • Area: From 160
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Automatic wake up call(...)

Our restaurants and bars

BASE BISTRÔ & BAR

Type of cuisine: International

The Base Bistrô & Bar offers a new, casual concept for private dinners or meetings between friends. Open for breakfast, lunch and dinner, it offers menus based on contemporary cuisine and is an excellent place to meet for happy hour.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BASE BISTRÔ & BAR

Photo non contractuelle / Strictly non binding

The Base Bistrô & Bar is a great meeting point for happy hour in the area and for those looking for musical performances to liven up their night.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 473 m²

  • Maximum capacity: 650 people

  • Maximum banquet capacity: 320 people

Find out more

Our guest reviews for
Pullman São Paulo Guarulhos Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

5,700 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,320 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Excellent

Customer review rating 4.5/5

Vanderlei D. Business - 09/07/2019 AccorHotels certified review

Outstanding attention by the reception desk during check in.

Vanderlei, Obrigado por ter reservado um momento do seu dia para compartilhar sua experiência Pullman. É gratificante saber que apreciou o seu acolhimento. O Pullman espera por sua próxima visita! Feel Welcome. Guilherme Conigiero Customer Experience Pullman São Paulo Guarulhos Airport

Lovely room, food and beverage needs improvement

Customer review rating 4.5/5

Matt Business - 04/07/2019 AccorHotels certified review

I was lucky enough to be the guest of the day and have a great experience. The only improvement I would make would be to the beverage choices in the bar and executive lounge. I would really like to see some other beer available that isn't imported lager. Brazil has some really great new local brewers and it would be great to see the hotel support these by having some on draft or in bottles. The bread in the lounge was at least 24 hours old, very dry. Maybe serve something else with the cheese if it's hard to get fresh bread... Maybe croutons or crackers. There is also no Beer option in the lounge.

Matt, Thank you for your comments. Pullman is always open to hear the guests and enhance its services. Your suggestions on bar and lounge were transmitted to the Food & Beverage Manager. They will certainly be useful. The team hopes you can come back soon. Best regards, Guilherme Conigiero Customer Experience Pullman São Paulo Guarulhos Airport
Customer review rating 4.5/5

Judy D. Business - 03/07/2019 AccorHotels certified review

Fantastic all round. The staff and personal attention to detail was superb

Judith, Thank you very much for sharing your Pullman experience. It's gratifying to hear that you felt well taken care by the team. Pullman hopes you can come back soon! Feel Welcome. Guilherme Conigiero Customer Experience Pullman São Paulo Guarulhos Airport

Good experience

Customer review rating 4.5/5

Ignacio Business - 02/07/2019 AccorHotels certified review

Even it was for a day it was a good surprise to know the hotel

Mr. Ignacio, Thank you for sharing your Pullman experience. The team is glad to know that you had a good time. Pullman checked your reservation. You originally booked a Classic room. There was no rooms in this category ready when you arrived at the hotel (3 hour and 30 minutes before the check-in time). The receptionist proposed you a good price to get a Executive room (4 categories higher), which was ready at that time. So that was the reason of the charge. Pullman invites you to compare photos of Classic rooms and Executive rooms on Pullman website - they have quite different styles. The Executive category was recently refurbished, you made a good decision. The team hopes to see you again soon! Feel Welcome. Guilherme Conigiero Customer Experience Pullman São Paulo Guarulhos Airport

Very bad rooms on 5th floor

Customer review rating 4.5/5

Ajay K. Business - 02/07/2019 AccorHotels certified review

Extremely disappointed. You guys allocated a room to be on 5th floor. Walking towards the room I could see stains on carpets, blackened corners and smelly/musty corridor. The room that you gave me was also smelly - dust and musty smell. I am a ACCOR status holder. You did not even inform me that I could have a better room for a higher price. Just shoved me into that room.

Ajay, Thank you for your feedback. The hotel is disappointed to hear that you got such bad impressions about your stay. The team did inform about your complaint. They also commented that they proposed you a room change on a call, but you denied. And we understand the way you felt. The rooms are being updated. Some categories already received renovation (Deluxe, Premium Deluxe, Executive, Premium Executive). All rooms and corridors will receive attention. It would be important to the team to have another opportunity to give you the experience you wanted. Do you come to São Paulo regularly? If you're coming back to São Paulo this year, we would like to propose you another stay on a Premium Deluxe category - a room which has the new layout. Would you give the team another opportunity? We'll be waiting for your response. Best regards, Guilherme Conigiero Customer Experience Pullman São Paulo Guarulhos Airport

Very enjoyable stay with friendly staff

Customer review rating 4.5/5

Or… Business - 01/07/2019 AccorHotels certified review

I had two appointments during my few days of stay at your spa. The Lady that performed the massage on me was excellent. I made this lady know to the gentleman at the desk when I was checking out on Wed 26th June (Sorry I can not remember her name, but please review your register of who worked in the spa the days that I was booked in). I hope you recognise this with her as I have traveled the world and had many treatments and she exceeded any treatment I had before.

Orla, Thank you for sharing your Pullman experience. It's gratifying to hear how you enjoyed your spa treatments. The therapist was Jaqueline, and the compliment is going to be transmitted. Pullman hopes you can visit the hotel again soon! Feel Welcome. Guilherme Conigiero Customer Experience Pullman São Paulo Guarulhos Airport

Excellence in Costumer Service

Customer review rating 4.5/5

Rodrigo T. Solo - 01/07/2019 AccorHotels certified review

I had one day between flights in São Paulo coming from Canadá. By myself with two luggages and two cats, I called the Hotel from the airport. My experience was 100% satisfied, from the get-go. Every person in the hotel was kind and so helpful. To name one, Ms. Elisângela, gave me a hand beyond her way continually over the phone.

Rodrigo, Muito obrigado por ter reservado um momento do seu dia para compartilhar sua experiência Pullman com seus amigos pet. É gratificante saber que se sentiu bem acolhido desde o início e desfrutou de bom descanso entre seus vôos. O elogio à Elisângela será transmitido. A equipe espera que possa voltar em breve! Feel Welcome. Guilherme Conigiero Customer Experience Pullman São Paulo Guarulhos Airport

Great service

Customer review rating 4.5/5

Hamish C. Business - 24/06/2019 AccorHotels certified review

WE had to be at the airport at 5 am and hotel arranged a complimentary shuttle.

Mr. C., Thank you for sharing your Pullman experience. The team was glad to help you. Pullman will be waiting for your next visit! Feel Welcome. Guilherme Conigiero Customer Experience Pullman São Paulo Guarulhos Airport
Customer review rating 4.5/5

Philip Families - 23/06/2019 AccorHotels certified review

Very friendly staff

Philip, Thank you for sharing your Pullman experience. Your compliment on the staff was gratifying. The team hopes you can visit the hotel again soon! Feel Welcome. Guilherme Conigiero Customer Experience Pullman São Paulo Guarulhos Airport

nice but noisy

Customer review rating 4.5/5

Anonymous Business - 18/06/2019 AccorHotels certified review

The soundproofing in the rooms is insufficient can hear everything in the next room including their hairdryer

Dear Mr. H., Thank you for your feedback and for openly talk about your dissatisfaction with the soundproofing of the room you stayed. Pullman is sorry about the inconvenient. The team put the information on your guest profile, so it can look for the as quiet as possible room for you on your next visit. Count on Pullman team to enhance your next experiences. Best regards, Guilherme Conigiero Customer Experience Pullman São Paulo Guarulhos Airport

As I imagined

Customer review rating 4.5/5

Anonymous Business - 17/06/2019 AccorHotels certified review

Useful, comfortable May be a little Moré breakfast when your check out is before 6 am

Jordi, Thank you for your comments. Your suggestion about the breakfast was transmitted to the Food & Beverage Manager. The team hopes you can visit the hotel again soon! Best regards, Guilherme Conigiero Customer Experience Pullman São Paulo Guarulhos Airport

Love to stay at Pullman !!

Customer review rating 4.5/5

Anonymous Solo - 17/06/2019 AccorHotels certified review

I had a wonderful time at Pullman’s and enjoyed its relaxed atmosphere and extremely professional personnel. Pullman brings all this together with its beautiful arquitetural design, inspirational furniture pieces, comfort, and spectacular donning experience! Just loved it!

Marcia, Thank you for sharing your Pullman experience. It's great to hear that you enjoyed the atmosphere and felt welcome with the team. Pullman will be waiting for your next experience! Feel Welcome. Guilherme Conigiero Customer Experience Pullman São Paulo Guarulhos Airport

Great hotel

Customer review rating 4.5/5

Gabriela Business - 14/06/2019 AccorHotels certified review

I like the hotel in general. Good service, breakfast and rooms. Very clean and confortable beds!

Gabriela, Gracias por compartir sus impresiones sobre el Pullman. La información proporcionada se utilizará para mejorar los servicios. ¡Hasta la próxima visita! Feel Welcome. Guilherme Conigiero Customer Experience Pullman São Paulo Guarulhos Airport

Best sleep and location

Customer review rating 4.5/5

F. P. Families - 07/06/2019 AccorHotels certified review

I chose this hotel to make easy my rental car pick up the day after our arrival in Brazil. And though it was more expensive than I would normally pay for a hotel stay, the location won my decision. The hotel is beautiful. The staff courteous and efficient. The beds amazing. Truly amazing. The breakfast worth every extra cent. My kids and I ate a beautiful breakfast before starting our long drive. Super recommend

F., The team is glad to hear that you and your kids recharged your batteries at Pullman before continuing your trip. Thank you for telling about your experience. Pullman will be waiting for your next visit! Feel Welcome. Guilherme Conigiero Customer Experience Pullman São Paulo Guarulhos Airport

Short and sweet

Customer review rating 4.5/5

Jorgeman D. S. Solo - 07/06/2019 AccorHotels certified review

Nice comfy hotel near the Guarulhos airport, staff members are great and accommodations are superb

Jorgeman, Thank you very much for sharing your Pullman experience. It's gratifying to hear that you enjoyed a sweet time. The team will be waiting for your next visit! Feel Welcome. Guilherme Conigiero Customer Experience Pullman São Paulo Guarulhos Airport

good crew

Customer review rating 4.5/5

Carlos B. Business - 06/06/2019 AccorHotels certified review

Friendly and active crew, work to keep you confortable.

Carlos, Thank you for your kind comments on Pullman team. It's gratifying to hear that you felt welcome. Pullman will be waiting for your next visit! Feel Welcome. Guilherme Conigiero Customer Experience Pullman São Paulo Guarulhos Airport

Cleiton from reception overcame any expectation i could have. also everyone else was super friendly.

Customer review rating 4.5/5

Adair Z. J. Business - 06/06/2019 AccorHotels certified review

Cleiton is a top customer care professional, really brilliant!

Adair, Thank you very much for your kind comments on the staff. Cleiton and the whole team felt gratified with your recognition. The Maintenance team is checking the bathroom of the room you have stayed. Pullman will be waiting for your next visit! Feel Welcome. Guilherme Conigiero Customer Experience Pullman São Paulo Guarulhos Airport

A very enjoyable stay

Customer review rating 4.5/5

Visitor F. N. J. Couples - 05/06/2019 AccorHotels certified review

This is a very attractive hotel. While the room decor (wall paper, carpet) feels a bit drab, this is in contrast to the main areas of the hotel such as lobby, reception area and restaurant that are modern and appealing. The staff are courteous, clearly interested in leaving guests satisfied. Transportation to and from the airport are included. I look forward to my next visit.

Dear Visitor, Thank you for dedicating a moment of your day to share your Pullman experience. Pullman is glad to hear that you enjoyed the environment on public areas and felt welcome with the staff. The team will be also looking forward to your next visit! Feel Welcome. Guilherme Conigiero Customer Experience Pullman São Paulo Guarulhos Airport

Efficient check-in and great facilities including food.

Customer review rating 4.5/5

Gerhard Business - 03/06/2019 AccorHotels certified review

Perfect for staying over to get a connecting flight.

Gerhard, Thank you for your compliments on Pullman facilities. The team is glad to hear that you enjoyed the experience. Pullman will be waiting for your next visit! Feel Welcome. Guilherme Conigiero Customer Experience Pullman São Paulo Guarulhos Airport

Extremely Satisfied

Customer review rating 4.5/5

Andrei P. Business - 03/06/2019 AccorHotels certified review

I was in the hotel for a business meeting. My experience was very good. from the front desk to the rooms keeper.

Andrei, Obrigado por ter reservado um momento do seu dia para compartilhar sua experiência Pullman. É gratificante saber que desfrutou de bom acolhimento e descanso. Sua percepção de preço dos itens do bar foi transmitida à Gerência responsável. A equipe agradece pela contribuição. Até a próxima visita! Guilherme Conigiero Customer Experience Pullman São Paulo Guarulhos Airport
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