ibis Styles Brussels Louise Hotel

The website states that there's parking (paid), but doesn't say anything about having to reserve a spot (there are only 10 spots). There's also public parking in the street, but you can only park for a max of 3hs, so it's not useful for a overnight stay. In addition, the receptionist had no idea about the time limit for public parking and wasn't able to offer an alternative (like pointing us to some other garage nearby). In the end, we found a garage ourselves, but it was a hassle, a very bad start for our stay, and it's something easy to improve if your staff and website has the right information (i.e. parking space is very limited and what options are available nearby). Our room was big but not very functional: one night table had a big (nice, trendy) lamp but it took over all the space (and the other night table had no lamp, which is not good either). Taking a shower without flooding the bathroom was impossible due to the layout of the bathtub/shower. On the positive side, the bed was comfy, breakfast was ok, the staff was friendly and the 24hs free tea/coffee machine is a plus.

The laptop that always connects could not connect to wifi this time, and work could not proceed

A room on Avenue Luise at second floor: a lot of noise Cleaning unsatisfactory

Everything passed good as expected. Didn't need any special this trip. The wifi was good.

Hotel staff was not professional, rooms need to be refurbished, breakfast is not good at all. I don’t recommend this hotel, you have way better option for the price.

It was horrible. Breakfast was terrible, not hygienic. bathroom was dirty. Bed was dirty. Reception was slow. Worst hotel I have ever stayed. and last but not least, with above details: completely overpriced.

This was my second stay at your hotel and it was equally as good as the first. Clean, comfortable, reasonably-sized room, and acceptable breakfast. Luggage storage controlled by ticket (good point).

My expectations were perhaps too high for a 3 star hotel. Start at the check in ... a bit slow (15') Crossing the customer area, I have the impression that a refreshment will be welcome as well as for the rooms Also problem with the regulation of the heating in the room and above all, at breakfast, I did not think the guests made buffet in common with the hotel staff ??? A new concept ???

Overall my stay was fine. Friendly staff and a clean room. The only issue was the temperature in the room. When I arrived the room was 26 degrees Celsius and even when I opened the balcony door the temperature would not drop below 23 degrees (even though the outside temperature was approx 5 degrees)! Reported it to the front desk in the morning, but it wasn't fixed in the evening when I returned. I didn't sleep well due to the high temperatures.

Rooms are not too big, but clean. Good beds.

The room was too hot. The heating was on at 26C, I turned it off but the room never went below 25.2C according to the room thermometer. Also, in the night there were very loud noises from the drainage and piping systems, and drainwater came up and flowed into the bath and sink from the drains, and made the bath unusuable and dirty and the bath room smell bad.

Only stayed overnight, slept fine and had a nice breakfast.

Overall I was satisfied. However, one of the two elevators was out of order. I felt the waiting time was long because it was up to the 9th floor. That point is a negative point.

Pros: Very good location, Very good breakfast, Good view from windows to Avenue Louise. Cons: Based on purely personal opinion :) Can not open the window for fresh outside air (because of lock knob removed); Too soft mattress for me.