ibis Styles Brussels Louise Hotel

Stayed there 3 nights and enjoyed the simple but calm and friendly atmosphere.

The balcony door had no handle, so we asked for another room Only one elevator was working No welcome gift according to site advertising

no functioning Aircondition (room temp 24 degree C at night) although receptionist insisted it was working, no bedside lamp, balcony door only locked by a tiny sliding pin which was even broken in itself, no Snacks available, receptionist selling Drinks did not "know where the wine is", worn furniture, bad maintenance

Great room with lovely view. Excellent helpful staff. Good breakfast.

Staff friendly and helpful. Good breakfast. Entrance and breakfast area are very nicely decorated. Spacious room with a comfortable bed and an "open" wardrobe. Electric outlets are not very accessible / already taken by the lamps. The shower/bathtub area is not very well maintained. The room was not directly accessible by the lift. The door to the staircase at the ground floor had its handle broken most of the time, and at other floors the doors to the staircase were very heavy. The lift was stuck once.

After initial troubles booking (I had three different quotes for the price of our 3-bed room), we were given a clean, quiet room which had everything we needed. Not sure the temperature control button worked. Breakfast ok. Staff all very friendly and helpful. Note to the cleaning staff: if guests do NOT leave their towels on the floor, i.e. indicate that they do not need fresh ones, please leave them where they were hung. If you fold them in a neat pile, the occupants of the room no longer know which towel belong to whom. Thank you!

Hi, I like your hotel, fast check in and check out time, friendly staff, nice breakfast and I slept really well.

Saw a mouse in the breakfast area. Found one of the ladies at reception rude.

Very unsatisfying. For the location and price, I expected a hotel in much better condition with better amenities. The included breakfast was revolting and offered nothing fresh. When I had to leave early on the final morning (at 5 am) the concierge was not at the desk. I hit the call button for 15 minutes and nobody came. I almost missed my flight because of this! When he finally came sauntering out of the back room, he was holding a soda and asking if I needed help. I will NEVER stay at an Ibis hotel again.

Good location, fantastic transportation connections, huge room, breakfast included with wide selection The price is brilliant for the returns Additional bonus of unlimited supply of tea and coffee in the lobby at any other timings

The website states that there's parking (paid), but doesn't say anything about having to reserve a spot (there are only 10 spots). There's also public parking in the street, but you can only park for a max of 3hs, so it's not useful for a overnight stay. In addition, the receptionist had no idea about the time limit for public parking and wasn't able to offer an alternative (like pointing us to some other garage nearby). In the end, we found a garage ourselves, but it was a hassle, a very bad start for our stay, and it's something easy to improve if your staff and website has the right information (i.e. parking space is very limited and what options are available nearby). Our room was big but not very functional: one night table had a big (nice, trendy) lamp but it took over all the space (and the other night table had no lamp, which is not good either). Taking a shower without flooding the bathroom was impossible due to the layout of the bathtub/shower. On the positive side, the bed was comfy, breakfast was ok, the staff was friendly and the 24hs free tea/coffee machine is a plus.

The laptop that always connects could not connect to wifi this time, and work could not proceed

A room on Avenue Luise at second floor: a lot of noise Cleaning unsatisfactory

Everything passed good as expected. Didn't need any special this trip. The wifi was good.

Hotel staff was not professional, rooms need to be refurbished, breakfast is not good at all. I don’t recommend this hotel, you have way better option for the price.