Hotel - Grand Mercure Beijing Dongcheng
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Beijing Dongcheng

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4.0/5 179 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • BEJING CAPITAL
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24Hours
    • Opening hours : Week-end 24Hours

Business services

  • 5 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Grand Mercure Beijing Dongcheng has 200 guest rooms and suites. Whether you choose a Deluxe room, an Executive suite or Grand Mercure suite, you could expect the perfect combination of contemporary design and traditional elegance.

  • 184 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Suite Box
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,282 reviews

Our guest reviews for Grand Mercure Beijing Dongcheng

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 179 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Jeremy Solo - 11/06/2018
« Disappointed by the service and was cheated on the exchange rate when checking out »

Housekeeping is doing a good job. Breakfast was a mess, some food was missing and the staff was having a hard time keeping up with the crowd. I let my two guests stay at the executive floor. They arrive one day before me and were not told about the executive lounge and executive floor benefits. I was also not told about those when checking in until I asked. On checking out I signed a bill with an amount in RMB and I was surprised when I checked my bank account and saw that the hotel charged me dollars directly using a very low exchange rate that made me lose more than 25 USD. I am very unhappy about this as hotels either charge you in the local currency or let you choose between the local currency and USD. I do hope that the hotel will reimburse me for that extra charge.

AccorHotels certified review
Dee Couples - 09/06/2018
« Wonderful Stay staff was very helpful »

After travelling for a month in Europe we really appreciated the warm welcome & was also given a late check-out upon our request. Our room was spacious & the bed was very comfortable which allowed us to sleep before venturing out. The room facilities was very good....similar hotels in Spain do not have tea/coffee making facilites. We really enjoyed our stay there & the concierge was fantastic. Would stay there again if in Beijing.

AccorHotels certified review
Ray P. Business - 09/06/2018
« Second visit to Dongcheng »

As always, the accommodation was excellent - clean, spacious and comfortable. Wi fi access continues to be a little problematic. The lounge was comfortable offering good service. It is sad breakfast is not available in the lounge as the main dining area gets very busy

AccorHotels certified review
Chuck G. Business - 06/06/2018
« Mr. »

The service and my room were excellent and I would choose the Mercure for any future trips to Beijing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing the Grand Mercure Beijing Dongcheng to stay and taking the time to let us know your comfortable experience during your most recent stay with us. It’s our pleasure to give you a warm and comfortable accommodation and your praise will also inspire us to be better. Thank you so much! Sincerely.

AccorHotels certified review
Keith Couples - 05/06/2018
« Room to improve »

1. This hotel charges us RMB 42 on the credit card after we left the hotel and said that was because of the apple juice consumed. The conceige insists they did not make any mistake but why did he not to tell us when we checked out? Anyway, that was not huge amount but i feel like we have been framed. 2. Non professional staff in the executive lounge, everything was not set up well. No bottle water, had to ask the staff to refill. No tableware besides every dishes.

AccorHotels certified review
Harun O. R. Families - 04/06/2018
« Overall it was good »

We have Checked in very early morning but Front desk was warming helpful cz they prepared a room within short time as our required. Room was very dirty everywhere all points I informed them several time but nothing improved. My wife wiped some places which are very important using area cause our daughter was with us . My opinion is try to cleanup everywhere in side the room . Concierge: it was amazing service and I have to tell something about Mr. David Bailey Jiang who helped us like 24 hours service a personal treat. If like a gentleman available in any places I think no chances to get any problem in Beijing city . as a member of Accor group I couldn’t find like that guy .... awesome Unbelievable .. smart, nice speaking, helpful, gentle.

AccorHotels certified review
Anonymous Business - 31/05/2018
« Good, but can be better »

In general, it is good. But the experience can be classified as ‘better’. This was not my first stay, however I had same observation, most of the staff there are too attentive to their mobile. If you are not pop up in front of them, they do not care of you.

TripAdvisor review
Rob G Business - 31/05/2018
« Great wonton soup for breakfast »

Plenty to eat for breakfast with western and Chinese dishes. Low key and quiet exec lounge. Friendly and competent staff across the hotel. Ten minutes walk to the subway with good access to most of the sights.

AccorHotels certified review
Rony Business - 29/05/2018
« The quality of this hotel is getting poorer and poorer »

Hotel service got much worse than 2 years ago

AccorHotels certified review
Peter V. O. Business - 07/05/2018
« Quality close to the Sofitel Wanda »

Simply good

AccorHotels certified review
Val M. Families - 02/05/2018
« A very good place to stay »

A lovely clean hotel, very comfortable. All the staff were very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing the Grand Mercure Beijing Dongcheng to stay and taking the time to let us know your comfortable experience during your most recent stay with us. It’s our pleasure to give you a warm and comfortable accommodation and your praise will also inspire us to be better. Thank you so much! Sincerely.

AccorHotels certified review
Pearl Business - 01/05/2018
« Lovely hotel for business trip »

Nice and comfortable room to rest and location is good although there’s no Starbucks there’s McDonald’s within walking distance. There seems to be a consistency with check in at Mercure hotels where check in is slow and the membership makes no difference. I have experienced this in Beijing and Shanghai on several occasions.

AccorHotels certified review
Mary Business - 23/04/2018
« Room is too hot »

The air-conditioner always does not work in the room, either the JBL bluetooth. I stay last October and this April, the room is too hot and no member welcome drinks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ting Zhu, Thank you for taking the time to tell us about your experience at the Grand Mercure Beijing Dongcheng. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Roel Business - 21/04/2018
« Good balance price/quality !!! »

This is around the fifth time that I stay here. I come here for the low price, good service, nice rooms, and excellent location (close to Nanluoguxiang, close to North 3rd Ringway, nicely inbetween Haidan and Chaoyang districts). The (rather unsuccesful) European restaurant at the ground floor has recently been replaced by a very good Japanese restaurant, which is certainly a valuable improvement! It is a pity that, for already more than a year (!!) the bikes in the fitness room are covered and "temporary out of order" - don't leave this like that, it looks so unprofessional!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing the Grand Mercure Beijing Dongcheng to stay and taking the time to let us know your comfortable experience during your most recent stay with us. It’s our pleasure to give you a warm and comfortable accommodation and your praise will also inspire us to be better. Thank you so much! Sincerely.

TripAdvisor review
Business - 15/04/2018
« Beijing in style »

The hotel has a very good position not far from Tien An Men square and the Forbidden City, in fact in Beijing 5km can be considered as 'nearby'. Luxurious rooms for a very convenient price. We had just breakfast which was continental with an Asian flair. Rooms are spacious, very comfy beds and huge bathrooms!

AccorHotels certified review
St Families - 14/04/2018
« Great Location - Close to train station easy to move around. »

Great Location - Close to train station easy to move around. Walking distance to Lama Temple and Nan LoguXiang Street within 15mins. Room are nice and the bed is so comfy. Friendly staff and very accommodating. Just that the aircon doesn't seem to work well as at times is cold but most time is hot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing the Grand Mercure Beijing Dongcheng to stay and taking the time to let us know your comfortable experience during your most recent stay with us. It’s our pleasure to give you a warm and comfortable accommodation and your praise will also inspire us to be better. Thank you so much! Sincerely.

AccorHotels certified review
Manisankar D. Business - 13/04/2018
« Grand experience »

Clean and sound proof rooms, spacious and good bathroom amenities, cordial staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing the Grand Mercure Beijing Dongcheng to stay and taking the time to let us know your comfortable experience during your most recent stay with us. It’s our pleasure to give you a warm and comfortable accommodation and your praise will also inspire us to be better. Thank you so much! Sincerely.

AccorHotels certified review
Jc Business - 12/04/2018
« Staffs need training »

The room had an unpleasant smell and the air conditioning was not functioning. Breakfast service was chaotic and customer service was not up to an international brand standard.

AccorHotels certified review
Sergio Business - 06/04/2018

the room forniture are quite old and some parts of the hotel need some renovation

AccorHotels certified review
John S. Couples - 24/03/2018
« Nice hotel with big rooms and close to MRT »

We selected Grand Mercure Dongcheng because it’s not too pricey, has easy access to/fro airport (only 80 to 90 RMB by cab), and 5 mins walk from Beixinqiao MRT station (which means easy access to almost any Beijing attractions and shopping areas by MRT). There’re many eateries (including Western and Chinese fast food), a pub, a supermarket and many convenient stores nearby. The staff were very friendly and helpful. We booked 3 rooms and stayed 5 nights. The rooms are spacious and very comfortable. Our only negative comment (as usual for all Chinese hotels including foreign ones) is that despite their “strict no-smoking” notice they don’t enforce - we could smell cigarette smokes along the corridor to our rooms every day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing the Grand Mercure Beijing Dongcheng to stay and taking the time to let us know your comfortable experience during your most recent stay with us. It’s our pleasure to give you a warm and comfortable accommodation and your praise will also inspire us to be better. Thank you so much! Sincerely.

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