Hotel - Grand Mercure Beijing Dongcheng
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Grand Mercure Hotel

Grand Mercure Beijing Dongcheng

101 Jiaodaokou East Street  Dongcheng District 
100007  BEIJING
CHINA

146 reviews
TripAdvisor Rating Based on 146 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Massage
  • Babysitting on request

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • BEJING CAPITAL
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24Hours
    • Opening hours : Week-end 24Hours

Business services

  • 5 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Grand Mercure Beijing Dongcheng has 200 guest rooms and suites. Whether you choose a Deluxe room, an Executive suite or Grand Mercure suite, you could expect the perfect combination of contemporary design and traditional elegance.

  • 184 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Suite Box
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,071 reviews

Our guest reviews for Grand Mercure Beijing Dongcheng

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 146 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Rony R. Business - 30/08/2017
« declining service »

Maybe the hotel changed tactics but it is loosing its momentum in terms of quality of service. Used to be much better

AccorHotels certified review
Fred Business - 06/08/2017
« Comfort environment, places r clean, good experiences »

Thats good

AccorHotels certified review
Song Business - 31/07/2017
« Great experience as always »

I use this hotel as my second home when I travel to Beijing each time. The hotel has been constantly improving itself - I visit every 3- 4 months or so, and the food, service are always good. Like the gentlemen working at concierge - they are like family. Always taking good care of me.

AccorHotels certified review
Roel Business - 12/07/2017
« Good balance price/quality !!! »

Good experience! I was here for 7 nights again, I spent another 7 nights here 3 months ago. The major assets of this hotel are (1) location (conveniently located close to Nanluoguxiang, and in between Chaoyang and Haidian districts), (2) very helpful staff (some don't speak English that well, but they all do their very best to help you out - one time one of the staff was unable to get me a taxi within 5 minutes, and so he offered me a ride with the hotel transportation for free!), and (3) pleasant shared spaces (chique lobby, high-quality restaurant). This hotel is good quality for money!

AccorHotels certified review
Dr. Y. C. Families - 03/07/2017

wonderful. very courteous staff and prompt service. check in and check out was smooth and overall experience is great! rooms are well maintained, clean and decent!

AccorHotels certified review
S. T. Couples - 14/06/2017
« Better room layout and better customer service expected »

The overall experience is good--relatively new facilities and well-maintained. However, the layout of the room I was assigned (751) was poor. The TV set was placed facing the bathroom and perpendicular to the bed and sofa! Also the work desk was poorly placed and blocked the accessway (I knocked myself against the leg of the desk when trying to get to the bathroom in the middle of the night). In addition, the executive facilities was not explained when I check-in, and hence I did not get to access them throughout my stay--most displeased with that.

AccorHotels certified review
Natashia R. Couples - 09/06/2017

room was great, however hardly any of the staff spoke english.

AccorHotels certified review
Steve J. Business - 04/06/2017
« My stay was fantastic »

i had a wonderful time staying at the hotel. The staff were brilliant.

AccorHotels certified review
Anonymous Business - 03/06/2017

I fly several times a month, even so hard to find a so no-smile hotel. Every staff is so cool, so cold.

TripAdvisor review
Business - 30/05/2017
« Personal Opinion »

Basically this is one of the best Hotel that I have stayed in China. To be honest, it is better than Grand Mercure in Shanghai. Only the receptionist who handled the Check Out is a failure. My check out time was 6 am and maybe it is too early for her?

AccorHotels certified review
L. K. S. Business - 29/05/2017
« Compare with Novotel Peace »

As compare to Novotel Peace, the room is better, the basic service is better except the reception during checking out. She is inefficient and always at a loss. Maybe it is too early in the morning. My four nites in Grand Mercure is very good but was drown by the lady receptionist during checking out.

AccorHotels certified review
Germain B. Business - 21/05/2017
« Great location and dedicated team however air con system needs an overhaul »

i was there for 3 nights. I did not use your F&B facilities but did interact a fair bit with your concierge in order to get taxi rides to many locations in Beijing. They were very helpful in getting me where I needed to go in a timely manner. The only negative side I found was the air con. It was very hot in the room day and night. I also over heard other clients complaint. It seems you have an air con issue that you need to look into.

AccorHotels certified review
Anonymous Couples - 04/05/2017

Nice and friendly service, super helpful staff especially in the executive lounge, jacquelin was really friendly

AccorHotels certified review
Anonymous Families - 27/04/2017

Front desks are friendly and helpful, the best is 3 front desks are full staff, you don't have to wait to be helped. Our room has been upgraded automatically. The 2 complaints I have are: 1. Complementary kids breakfast is not shown on hotel booking information (happened during our previous stay at xiamen Pullman too) 2. Electric problem in our room - Cannot turn off the recess light on 3 nights and fixed on the four nights.

AccorHotels certified review
Anonymous Business - 26/04/2017

Excellent experience

TripAdvisor review
Family - 26/04/2017
« Quite, nice neighborhood, surrounded by rich cultural and historical neighborhood »

This hotel is located north of the forbidden city but it is surrounded by many surprises - historical and cultural neighborhood, plus, tons of local delicacies. The neighborhood is nice and quiet, close to subway. If you are looking an escape from busy city or tourist neighborhood, this hotel is definitely a great choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Lloyd H, Thank you for your comprehensive feedback regarding your stay in our Hotel. We are glad to see that Jacqueline took good care of you and we look forward to welcoming you again. Sincerely yours Tracy Yang Front Office Manager

AccorHotels certified review
Anonymous Couples - 19/04/2017

Very satisfying on many levels. Good location. Great decor. Great service. Breakfast outstanding. Reasonable rate. Concierge David was particularly helpful on more than one occasion. We would cheerfully recommend this hotel to family and friends.

AccorHotels certified review
Anonymous Business - 17/04/2017

Quite good.

AccorHotels certified review
Anonymous Business - 15/04/2017

Good, overall I am satisfied with kindness and helpfulness of the staff, which was way better than what was described in some of the Tripadvisor comments.

AccorHotels certified review
Anonymous Solo - 07/04/2017

Room was right by the elevator. You hear every time the elevator goes up or down with the bell sound. Rooms not sound proof. You can hear everything outside the room, next room, above you, people flushing the toilet, having a shower. Was working in room and housekeeping store room was next to mine they talk so loud. Keep disturbing you. ATM at hotel took my credit card. Staff hardly speak English. Only manager on duty understood and helped me. The hotel should have a shuttle to take you around. Rooms are however are fully equipped. Towels are not great. Very poor quality. If you are not fussy then you will enjoy the place but if you are used to the good hotels it will be difficult.

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