Grand Mercure Beijing Dongcheng

TripAdvisor rating 4.5/5 398 reviews
Grand Mercure Beijing Dongcheng
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Hotel extras

The upscale Grand Mercure Beijing Dongcheng is part of the international collection of Grand Mercure Hotels that are tailor made for Chinese customers, providing more relevant solutions geared towards their needs and expectations.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • BEJING CAPITAL
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
Business services
  • 5 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Grand Mercure Beijing Dongcheng

101 Jiaodaokou East Street
Dongcheng District
100007
beijing
china

Tel: +861084031188

Fax: (+86)10/84037178

Contact email

Check-in from 14h00

Check out up to 12h00

  • JIAO DAO KOU EAST :   107 JIAO DAO KOU

  • BEI XIN QIAO YONG HE GONG :   Line 5 / Line 2 A C

  • By plane

    BEJING CAPITAL At 25km / 15 miles - Shuttle paying

  • By train

    BEJING At 3km / 1.86 miles

  • By train

    BJ RAILWAY STATION At 3km / 1.86 miles

GPS :39.941298, 116.411777

Currently, close to our hotel

Forbidden City, visit

From 01/01/2011 to 31/12/2019

At 3.8 km

Chinese New Year in Beijing

From 25/01/2020 to 25/01/2020

At 4 km

Our accommodations

Grand Mercure Beijing Dongcheng has 200 guest rooms and suites. Whether you choose a Deluxe room, an Executive suite or Grand Mercure suite, you could expect the perfect combination of contemporary design and traditional elegance.

Deluxe 2 Single Beds

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

Deluxe 1 King Bed

  • Max. number of persons: ‌3
  • Area: From 47
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

Executive 1 King Bed

  • Max. number of persons: ‌3
  • Area: From 35
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

Executive 2 Single Beds

  • Max. number of persons: ‌3
  • Area: From 35
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

Suite 1 King Bed

  • Max. number of persons: ‌3
  • Area: From 44
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

Executive Suite 1 King Bed

  • Max. number of persons: ‌3
  • Area: From 52
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

Our restaurants and bars

101 Cafe

Type of cuisine: International

101 Restaurant offers food from all over the world and provides a variety of ordering service

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE

Photo non contractuelle / Strictly non binding

The Lobby Lounge is the perfect place to relax and escape the stresses of the city. It offers a diverse range of beverages, including an extensive selection of cognac, wines, champagne and cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 400 m²

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 240 people

Find out more

Our guest reviews for
Grand Mercure Beijing Dongcheng

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

1,574 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

398 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good location and reasonable hotel

Customer review rating 4.2/5

Yat T. Families - 11/06/2019 AccorHotels certified review

Travelled as family of 4 (2 adults and 2 young children) and stayed twice in this hotel in May 2019. We are happy with the hotel for its good location, service and rooms size. Most of the staff are friendly and helpful...(specail thank you to Vivian - night shift manager on 22nd May who had single handedly turnaround a bad experience). At the same time, I would like to log a formal complaint against Alex Zhang who toally ignored our request to have our 2 rooms to stay as close as possible so that we could look after our children.

Average stay, could improve the lounge and breakfast

Customer review rating 4.2/5

Mark Business - 10/06/2019 AccorHotels certified review

Room was good, a/c switched on at last which helped with keeping the room cool without having to have the window open. Breakfast continues to be a little disappointing with regards to choice for Westerners. Executive lounge is okay and the staff are very good but the food choices in the evenings are quite limited (compared with Swissotel where I used to stay in Beijing)

Perfect service,best management

Customer review rating 4.2/5

Arrow Z. Business - 27/05/2019 AccorHotels certified review

Really enjoy the stay,everything was perfect,especially the Room Amenities,high praise to the Grace ,George and Steven from front office,thank you

Dear Bin Z., We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Dongcheng. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Stay at Grand Mercure Dongcheng

Customer review rating 4.2/5

Narahari V. Families - 18/05/2019 AccorHotels certified review

Hotel stay was good. But the room fittings and furnitures were not properly working. It was shown to the concerned staff. In the restaurants, more options for Vegetarians should be offered. Language is an issue. Hotel should work on such staff that, they can speak atleast minimum english.

Dear Narahari V., We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Dongcheng. Please allow me to express my sincere apologies to you for not meeting your expectations. At Grand Mercure, we are constantly striving to improve and deliver a high level of experience to every customer, so your feedback is critical to our improvement. Please rest assured that we are taking appropriate measures to solve the existing problems and prevent them from happening again in the future. Thank you very much for informing us of your concerns and we hope to have the opportunity to serve you better in the near future. Yours. Sincerely,

Great location. Good front office team.

Customer review rating 4.2/5

Kjm Solo - 16/05/2019 AccorHotels certified review

The staff at the front office and breakfast restaurant were very helpful and attentive and able to handle both local and international guests.

Dear Juat Muay K., We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Dongcheng. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Fantastic location to explore old parts of Beijing

Customer review rating 4.2/5

Hinrich Business - 16/05/2019 AccorHotels certified review

Very good location to explore Beijing on foot. Subway station of line 5 is close as well and so is Dongzhimen and the airport express. Staff at the hotel was generally friendly. Yet, only a few spoke decent English and only few in the reception area greeted and welcomed guests. Not the most welcoming environment. Hotel is overall of high standard and modern. WiFi connectivity was poor - is much better in any cafe or via 4G and a Chinese SIM card. Breakfast is Chinese and international.

Dear hinrich v., We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Dongcheng. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Consistently Excellent

Customer review rating 4.2/5

Steve A. Business - 08/05/2019 AccorHotels certified review

I travel to Beijing frequently and this is my second stay at this hotel. I previously stayed in the Swissotel but this is now closed for refurbishment and so I needed to find an alternative base. I'm very glad I chose the Grand Mercure Dongcheng. The hotel is modern and clean and the rooms are very comfortable and well equipped. The location is excellent for tourism and business, being close to the Lama temple and the Hutongs, with all the associated restaurants and bars, and to the metro to get to other parts of Beijing. Putting the fabric and location of the hotel to one side, what really makes this place are the people, who are all unfailingly helpful and friendly and make your stay a real pleasure. The whole team are a credit to the manager, Aifen, and I look forward to seeing them all again in the near future.

Dear Steve A., We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Dongcheng. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable

Customer review rating 4.2/5

Anonymous Solo - 02/05/2019 AccorHotels certified review

The hotel room was very comfortable. I was very happy with the room and the cleaning of the room. Reception staff were very helpful. The breakfast management was poor in my opinion. I usually arrived after 9 and the tables were always dirty from previous guests. I had to find my own clean cutlery etc. from other tables. Just a general slackness in not making sure that the coffee urn was full of water, every morning I or another guest had to ask staff. Also noone ever asked me for my room number.

Dear Hilary Ann B., We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Dongcheng. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent staff and location

Customer review rating 4.2/5

Kim K. Business - 01/05/2019 AccorHotels certified review

I chose this hotel because it was close to business meetings I was having over a couple of days. I would say most of the guests are vacation tourists. But I found the staff at the hotel to be exceptionally helpful. Every day they help me to order a car for meetings. I used their restaurants and front desk to change 100 Yuan into smaller bills before leaving every day. The Room was fairly large for Beijing especially at this price. It was a nice design com where the bathroom was exceptionally large. My only complaint was the air conditioning system was difficult to use. The Room was warm, I stayed in middle April. And I opened a window to cool it off. I will definitely stay here again when I have meetings in this part of the city.

Dear Kimberly Beth K., We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Dongcheng. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As for the Restanrant cleaning problem you mentioned, the Restanrant manager has organized the clean training for staff to improve the service skills, we will also try to make it more obvious to let the guest feels more comfortable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very good experience during my two night stay on the Exceutive Floor.

Customer review rating 4.2/5

Paul C. Business - 30/04/2019 AccorHotels certified review

Dear Sir My two night stay was a good experience, but I am disappointed that you have not registered my stay with the Accor website and I have therefore not received my qualifying two nights or points. Can you please correct this immediately. Thank you Paul C. Le Club Accor No: 30…6904

Good location

Customer review rating 4.2/5

Cindy Couples - 29/04/2019 AccorHotels certified review

10 mins walk to subway, nearby many restaurants, food stalls, fruit stores, convenient shop etc... Hotel room is clean and spacious but the breakfast is average. Hotel staffs are very helpful and friendly.

A very good experience

Customer review rating 4.2/5

P. S. H. Business - 19/04/2019 AccorHotels certified review

One with reasonable price, clean, convenient location and also good service.

Dear Suk H. P., We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Dongcheng. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A good hotel in the city center near a few popular tourist spots.

Customer review rating 4.2/5

H. Y. Families - 15/04/2019 AccorHotels certified review

We booked 2 standard rooms: 1 king, 1 twin. The bath room design of the TWIN room had a major privacy problem. First, having glass partition wall between bathroom & bedroom for TWIN room is wrong. Second, the pull-down curtains for the glass partition barely covers 90% of the glass with big gaps to see through, and worse, they are installed on the bedroom side. Remember, this is TWIN room! The interior designer should be fired. This must be changed for any other guests staying at the twin rooms. However, after complaining to the hotel, we were upgraded to the executive floor with much better rooms. In the end, we had a nice experience with our stay.

Dear Yan Hei Herbert Y., We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Dongcheng. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Short business trip

Customer review rating 4.2/5

Mark Business - 15/04/2019 AccorHotels certified review

Stayed many times now at this hotel. Offers good value and fits with my needs in terms of location. Not sure why I was asked to sign a bill in the executive lounge which was then deducted from the final bill (only time this has ever happened to me in any Accor hotel!)

Dear Mark L., We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Dongcheng. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great hotel with excellent location

Customer review rating 4.2/5

S. Solo - 12/04/2019 AccorHotels certified review

My room was 651 and I was impressed by the size of it. Very good bed and nice layout. A Little old but nothing to worry about. Excellent staff with friendly co workers. The only draw back is breakfast tha could offer a larger variety of Western foods like yogurt or cheese. One coffee maker for such a big hotel is not enough. My only real complaint is the missing bottles in the fridge on the second day. Minibar I had not used. By the way, selling a bottle of Perrier¥75 is outrageously expensive. I would recommend that hotel to anyone. Great stay. thank you.

Dear Pascal-Pierre S., We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Dongcheng. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location in Beijing

Customer review rating 4.2/5

Sandra Couples - 04/04/2019 AccorHotels certified review

Our stay was good overall experience however the booking process was a mess and there was confusion over our booking on arrival

Dear Paul S., We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Dongcheng. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Hotel, great location, great people. !00% recommended.

TripAdvisor rating 4.5/5

SteveCFP Business - 31/03/2019 TripAdvisor review

I travel to Beijing a lot and had always previously stayed at the Swissotel but, at Christmas time that hotel closed for refurbishment and will not reopen for at least another 18 months. During my last visit to the Swiss I asked the general manager for a recommendation as to where I should go in future and he put me in touch with Ms Aifen, the GM of the Mercure Dongcheng. What a favour he did for me! I have just finished my first stay there and it was a delight. Ms Aifen made me feel extremely welcome and did everything she could to make my stay a great experience. A bonus, for me, was that there were some of the people from the Swiss who have transferred to the Grand Mercure and it was a joy to see them. From George who checked me in (a great guy who is friendly and helpful and just an all-round nice person), to Annie who has moved from a back office position to looking after the guests in the lounge (an inspired choice by whoever decided to put her at the front of house, as she is a lovely friendly lady with great English language skills). It would be nice for me to think I got special treatment because I know them both from the old hotel, but I'm 100% sure it is not the case, they are just friendly, professional, people who want to do the best for the guests and they are a credit to the hotel and to Aifen, who has put together a great team. It would be wrong to concentrate on my old acquaintances from the Swissotel, as all the staff were great and a credit to Steven and his team at the front of house. Location wise, the hotel is very good: close to the Hutongs and Lama temple, with plenty of local bars and eating places (although the food in the hotel is very good and includes a Japanese restaurant). It is also 5 minutes from the metro and so works very well for leisure or business. The hotel is clean, modern and well maintained and the room I had was was of the best I have stayed in over the 12 years I have been visiting Beijing. The house keeping was exceptional. If I wanted to be picky, some of the staff might be encouraged to smile a bit more, but if that is all anyone can find to be critical of, then you know this place is pretty good. Thanks to everyone for looking after me and I look forward to seeing you again in the future.

Dear Steven, We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Dongcheng. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Hotel, Great People and a Great Location

Customer review rating 4.2/5

Steve A. Business - 30/03/2019 AccorHotels certified review

I travel to Beijing a lot and had always previously stayed at the Swissotel but, at Christmas time that hotel closed for refurbishment and will not reopen for at least another 18 months. During my last visit to the Swiss I asked the general manager for a recommendation as to where I should go in future and he put me in touch with Ms Aifen, the GM of the Mercure Dongcheng. What a favour he did for me! I have just finished my first stay there and it was a delight. Ms Aifen made me feel extremely welcome and did everything she could to make my stay a great experience. A bonus, for me, was that there were some of the people from the Swiss who have transferred to the Grand Mercure and it was a joy to see them. From George who checked me in (a great guy who is friendly and helpful and just an all-round nice person), to Annie who has moved from a back office position to looking after the guests in the lounge (an inspired choice by whoever decided to put her at the front of house, as she is a lovely friendly lady with great English language skills). It would be nice for me to think I got special treatment because I know them both from the old hotel, but I'm 100% sure it is not the case, they are just friendly, professional, people who want to do the best for the guests and they are a credit to the hotel and to Aifen, who has put together a great team. It would be wrong to concentrate on my old acquaintances from the Swissotel, as all the staff were great and a credit to Steven and his team at the front of house. Location wise, the hotel is very good: close to the Hutongs and Lama temple, with plenty of local bars and eating places (although the food in the hotel is very good and includes a Japanese restaurant). It is also 5 minutes from the metro and so works very well for leisure or business. The hotel is clean, modern and well maintained and the room I had was was of the best I have stayed in over the 12 years I have been visiting Beijing. The house keeping was exceptional. If I wanted to be picky, some of the staff might be encouraged to smile a bit more, but if that is all anyone can find to be critical of, then you know this place is pretty good. Thanks to everyone for looking after me and I look forward to seeing you again in the future.

Good afternoon Mr A.. The pleasure is certainly ours to have u with us. Appreciate very much your kindest feedback to us and the team is certainly motivated to do their utmost best. We all look forward to welcoming u back soon. Meanwhile, Thomas is also sending his best personal regards to u. Warmly, Aifen and the team at Grand Mercure Beijing Dongcheng

Wonderful stay

Customer review rating 4.2/5

Anonymous Couples - 29/03/2019 AccorHotels certified review

Good location

Dear Tong X., We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Dongcheng. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Amazing Staff and Wonderful Hotel

Customer review rating 4.2/5

Hanford C. Families - 28/03/2019 AccorHotels certified review

The whole stay was very pleasant, the staff of the hotel were amazing. The hotel organised a birthday surprise for me, which was delightful. This is a very nice hotel that we will definitely book again. The housekeeper, Ms. Luo Yu Fen, was very helpful, even on the day that we check-out.

Dear Hanford Hang C., We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Dongcheng. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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