Hotel - Grand Mercure Beijing Dongcheng
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Beijing Dongcheng

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4.0/5 167 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • BEJING CAPITAL
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24Hours
    • Opening hours : Week-end 24Hours

Business services

  • 5 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Grand Mercure Beijing Dongcheng has 200 guest rooms and suites. Whether you choose a Deluxe room, an Executive suite or Grand Mercure suite, you could expect the perfect combination of contemporary design and traditional elegance.

  • 184 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Suite Box
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,226 reviews

Our guest reviews for Grand Mercure Beijing Dongcheng

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 167 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Business - 15/04/2018
« Beijing in style »

The hotel has a very good position not far from Tien An Men square and the Forbidden City, in fact in Beijing 5km can be considered as 'nearby'. Luxurious rooms for a very convenient price. We had just breakfast which was continental with an Asian flair. Rooms are spacious, very comfy beds and huge bathrooms!

AccorHotels certified review
St Families - 14/04/2018
« Great Location - Close to train station easy to move around. »

Great Location - Close to train station easy to move around. Walking distance to Lama Temple and Nan LoguXiang Street within 15mins. Room are nice and the bed is so comfy. Friendly staff and very accommodating. Just that the aircon doesn't seem to work well as at times is cold but most time is hot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing the Grand Mercure Beijing Dongcheng to stay and taking the time to let us know your comfortable experience during your most recent stay with us. It’s our pleasure to give you a warm and comfortable accommodation and your praise will also inspire us to be better. Thank you so much! Sincerely.

AccorHotels certified review
Manisankar D. Business - 13/04/2018
« Grand experience »

Clean and sound proof rooms, spacious and good bathroom amenities, cordial staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing the Grand Mercure Beijing Dongcheng to stay and taking the time to let us know your comfortable experience during your most recent stay with us. It’s our pleasure to give you a warm and comfortable accommodation and your praise will also inspire us to be better. Thank you so much! Sincerely.

AccorHotels certified review
Jc Business - 12/04/2018
« Staffs need training »

The room had an unpleasant smell and the air conditioning was not functioning. Breakfast service was chaotic and customer service was not up to an international brand standard.

AccorHotels certified review
Sergio Business - 06/04/2018

the room forniture are quite old and some parts of the hotel need some renovation

AccorHotels certified review
John S. Couples - 24/03/2018
« Nice hotel with big rooms and close to MRT »

We selected Grand Mercure Dongcheng because it’s not too pricey, has easy access to/fro airport (only 80 to 90 RMB by cab), and 5 mins walk from Beixinqiao MRT station (which means easy access to almost any Beijing attractions and shopping areas by MRT). There’re many eateries (including Western and Chinese fast food), a pub, a supermarket and many convenient stores nearby. The staff were very friendly and helpful. We booked 3 rooms and stayed 5 nights. The rooms are spacious and very comfortable. Our only negative comment (as usual for all Chinese hotels including foreign ones) is that despite their “strict no-smoking” notice they don’t enforce - we could smell cigarette smokes along the corridor to our rooms every day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing the Grand Mercure Beijing Dongcheng to stay and taking the time to let us know your comfortable experience during your most recent stay with us. It’s our pleasure to give you a warm and comfortable accommodation and your praise will also inspire us to be better. Thank you so much! Sincerely.

AccorHotels certified review
Jansen Business - 22/03/2018
« nice hotel and great staff but dissapointing F&B »

Staff at check in is courteous and polite. First lunch of fish and chips, I complaint to the waiter the fish is very smelly and doesn't taste nice. I didn't finish the food. Later that afternoon, I had diarrhoea twice. Next morning I had the buffet breakfast and the wan ton soup that I had first bite had crunchy bites which I thought was sand, second bite I spit out and it was glass bits!!! that would have endanger my health! This incidents are unnecessary scare are very upsetting.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to let us know about your undesired experience during your most recent stay with us. Please allow us to express ours sincerest apologies for all inconvenience caused.For the F&B talents, we will try to organize the Cooking training and Service consciousness for them to improve their Services, make sure your food is safe. Once again, we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely.

AccorHotels certified review
Ray P. Business - 19/03/2018
« First Visit to Grand Mercure Dongcheng »

This was a very enjoyable stay. The room was very comfortable and clean with excellent facilities. All the staff did their utmost to make the stay pleasant and the lounge provided a good service in the evening. My only disappointment was the quality of wi fi connectivity which was generally intermittent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing the Grand Mercure Beijing Dongcheng to stay and taking the time to let us know your comfortable experience during your most recent stay with us. It’s our pleasure to give you a warm and comfortable accommodation and your praise will also inspire us to be better. Thank you so much! Sincerely.

AccorHotels certified review
Wb L. Families - 09/03/2018
« Nice hotel »

Spacious room Comfortable bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing the Grand Mercure Beijing Dongcheng to stay and taking the time to let us know your comfortable experience during your most recent stay with us. It’s our pleasure to give you a warm and comfortable accommodation and your praise will also inspire us to be better. Thank you so much! Sincerely.

AccorHotels certified review
Mary A. B. Couples - 08/03/2018
« Our stay was perfect »

The room was big, beautiful and the staff were very helpful and courteous. Couldn't ask for a better stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing the Grand Mercure Beijing Dongcheng to stay and taking the time to let us know your comfortable experience during your most recent stay with us. It’s our pleasure to give you a warm and comfortable accommodation and your praise will also inspire us to be better. Thank you so much! Sincerely.

AccorHotels certified review
Samuel Business - 23/02/2018
« Good infrastructures, unefficient services »

I was staying for one night in a good room and wanted to go out quickly to enjoy Beijing by night, but the reception was always unable to get any taxi or even a private driver that I would have paid. They just told me they relied on Didi. It was even useless to go to the hotel’s bar because it closes early. Even the next day in the morning, while I had to attend a meeting, the reception was unable to provide any transportation (taxi,driver...) in 30 min ! I had to take a Mobike by myself to get to my business meeting and I arrived sweaty. Overall, all the staff was unwishful to smile at least once to welcome us, even during the check in.

AccorHotels certified review
Nicolas T. Business - 05/02/2018
« Great location, comfortable room »

+: nice clean spacious room +: nice shower, hot water +: fast check-in, check-out +: great location, a 20-minute walk from Raffles City/Airport Express +: many restaurants nearby -: my room window isolation was not perfect. At -7C, I had to push the air con louder -: there was an annual party from Nestlé during the two days I staid. The "restaurant/coffee" was overwhelmed. Waited for 20 minutes before being noticed.

AccorHotels certified review
Js Solo - 28/01/2018
« Grear »

Great stay

AccorHotels certified review
W. T. Business - 28/01/2018
« great stay experience »

The sincerest thanks to Mr.Zhai Chen of the executive lounge. He give me the great service.

AccorHotels certified review
Anonymous Couples - 27/01/2018
« 很好 »

Better than expected,clean, good service, but one chair not enough, hope two chairs in room. Guests need something to hang thier clouse especially winter time

AccorHotels certified review
Micael Business - 21/01/2018
« Really fresh interior with good rooms at a reasonable price »

This is the third time I have stayed at this hotel and the experience is that this hotel is above the average standard at this price. The rooms are very good. Only negative I can think of is that the check-in/out at the reception is very slow. It seems like the computer system that is used requires a lot of work.

AccorHotels certified review
Jj Solo - 20/01/2018
« under expectation »

Room is not very clean. The check-in took a long time. General facilities are outdated. Service is mediocre.

TripAdvisor review
msyananliu Family - 19/01/2018
« I will not consider Grand Mercure hotel anymore. »

The longer I stayed at the hotel, the worse I felt. For example, the house keeper left the toilet floor drain open after cleaning. And when I reminder her, she said she could "help to close it". Another example, the reception lady rejected to call me back when she had the new room ready for transfer when I asked to have a more silent room. An hour later when I came to the reception I was asked to wait while the lady who was handling my case was away for lunch and the gentleman who was on duty was busy with other business. I have to say they might not be wrong but I did not feel good and was not satisfied with the service because I felt I was not treated as a guest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing the Grand Mercure Beijing Dongcheng to stay and taking the time to let us know your comfortable experience during your most recent stay with us. It’s our pleasure to give you a warm and comfortable accommodation and your praise will also inspire us to be better. Thank you so much! Sincerely.

AccorHotels certified review
Jane Couples - 02/01/2018
« Excellent stay, wonderful staff, great location »

My husband and I stayed here for 8 nights leading up to Christmas. It was my first time holidaying in Beijing, and I picked this hotel because it was part of the Accor group. We were very pleased with the hotel, the service and the location. The staff were very polite and always ready to assist. The location was fantastic, with convenience stores and restaurants nearby, as well as the subway. Hotel has a well equipped fitness centre. Housekeeping was good. Will go back again.

AccorHotels certified review
Yanan L. Families - 26/12/2017
« A good hotel »

We had a really good price for the hotel that makes the stay better. The hotel is not new but in an okay condition. It would be even better if the room-keeper could wash her hands after cleaning the bathroom and before making up the bed.

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