Hotel - Grand Mercure Beijing Dongcheng
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Beijing Dongcheng

4.0/5 184 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • BEJING CAPITAL
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24Hours
    • Opening hours : Week-end 24Hours

Business services

  • 5 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Grand Mercure Beijing Dongcheng has 200 guest rooms and suites. Whether you choose a Deluxe room, an Executive suite or Grand Mercure suite, you could expect the perfect combination of contemporary design and traditional elegance.

  • 184 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Suite Box
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 1,319 reviews

Our guest reviews for Grand Mercure Beijing Dongcheng

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 184 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Michael R. Business - 31/07/2018 AccorHotels certified review
« Overall stay »

My stay was very good I he only complaint was that he a/c in the banquet room was not working for the whole week. I was attending a course at the hotel. Rooms were very nice the breakfast was good but fix your waffle iron please

Matthew Friends - 23/07/2018 AccorHotels certified review
« Value for money »

Amazing service. Ideally located. Well presented rooms at affordable prices.

David Y. Business - 09/07/2018 AccorHotels certified review
« I like the big room size and room setup. »

Staying at the hotel for two-day business meeting. The room size is excellent for the price and location in Beijing; and, the meeting facility is good. However, for the room I couldn't find laundry bag that I can put my dirty clothes; and, the flatscreen TV on the wall is between sofa and bed, neither spot can see the TV comfortably. In addition, the wifi speed is very poor, which affected work as we are there for business meetings. In addition, I didn't feel very welcomed at check-in/check-out. Nothing really stand-out comparing to 3-star or 4-star hotels. I even saw there's towel and lemon water sitting on the counter near front desk. But, no one offered me, which means the hotel staff is not well trained.

Anonymous Families - 03/07/2018 AccorHotels certified review
« One of your staff made a huge difference to my stay »

Overall the stay was good - my first night unfortunately wasn't good because of all the stuff that was left behind by the housekeeping outside of my room. It is never pleasant to go to your room with clusters around your room door. I did speak to a lady named Vivian who worked at the front desk and who was also the one who checked me in - she immediately took note of the issue the same day and ensured my reservation for my rest of the stay will be better. I have to say she did make it a lot better and I really appreciated the gesture your hotel and your staff Vivian gave me. I do agree that your staff overall do not have a warm gesture towards the guests but Vivian is an exception and I think you should start recognizing poeple like her. You require people like her in order to make the hotel better and where guests want to come back.

Yuji Friends - 01/07/2018 AccorHotels certified review
« Very good »

Nice hotel

Hanford C. Business - 01/07/2018 AccorHotels certified review
« Great Hotel, Good Location and Friendly Staff »

The hotel is clean, the facilities are generally well looked after. The hotel is situated 5 minutes from Beijing Subway, the surrounding area is not bad, walking distance to Lama Temple, Supermarket, fast food outlets and restaurants. Staff members are very polite and helpful.

Friends getaway - 28/06/2018 TripAdvisor review
« Really nice hotel »

This hotel is really nice. I stayed in duluxe room with twin bed. Luxuary and all facilities are good. Hair drier, shampoo, conditioner, shower gel, body lotion, towel and shower towel are given! Bed is extra comfortable^^

Our hotel has responded to the review
Our hotel has responded to the review

It is a great honor for us to receive such nice comments. Looking forward to your next stay.

Gary Friends - 21/06/2018 AccorHotels certified review
« Satisfied overall with The stay »

The room was very nice and clean. Bed was comfortable and restful. No executive lounge provided which was disappointing. Front desk service was not good. Concierge service was not that good

Jeremy Solo - 11/06/2018 AccorHotels certified review
« Disappointed by the service and was cheated on the exchange rate when checking out »

Housekeeping is doing a good job. Breakfast was a mess, some food was missing and the staff was having a hard time keeping up with the crowd. I let my two guests stay at the executive floor. They arrive one day before me and were not told about the executive lounge and executive floor benefits. I was also not told about those when checking in until I asked. On checking out I signed a bill with an amount in RMB and I was surprised when I checked my bank account and saw that the hotel charged me dollars directly using a very low exchange rate that made me lose more than 25 USD. I am very unhappy about this as hotels either charge you in the local currency or let you choose between the local currency and USD. I do hope that the hotel will reimburse me for that extra charge.

Dee Couples - 09/06/2018 AccorHotels certified review
« Wonderful Stay staff was very helpful »

After travelling for a month in Europe we really appreciated the warm welcome & was also given a late check-out upon our request. Our room was spacious & the bed was very comfortable which allowed us to sleep before venturing out. The room facilities was very good....similar hotels in Spain do not have tea/coffee making facilites. We really enjoyed our stay there & the concierge was fantastic. Would stay there again if in Beijing.

Ray P. Business - 09/06/2018 AccorHotels certified review
« Second visit to Dongcheng »

As always, the accommodation was excellent - clean, spacious and comfortable. Wi fi access continues to be a little problematic. The lounge was comfortable offering good service. It is sad breakfast is not available in the lounge as the main dining area gets very busy

Chuck G. Business - 06/06/2018 AccorHotels certified review
« Mr. »

The service and my room were excellent and I would choose the Mercure for any future trips to Beijing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing the Grand Mercure Beijing Dongcheng to stay and taking the time to let us know your comfortable experience during your most recent stay with us. It’s our pleasure to give you a warm and comfortable accommodation and your praise will also inspire us to be better. Thank you so much! Sincerely.

Keith Couples - 05/06/2018 AccorHotels certified review
« Room to improve »

1. This hotel charges us RMB 42 on the credit card after we left the hotel and said that was because of the apple juice consumed. The conceige insists they did not make any mistake but why did he not to tell us when we checked out? Anyway, that was not huge amount but i feel like we have been framed. 2. Non professional staff in the executive lounge, everything was not set up well. No bottle water, had to ask the staff to refill. No tableware besides every dishes.

Harun O. R. Families - 04/06/2018 AccorHotels certified review
« Overall it was good »

We have Checked in very early morning but Front desk was warming helpful cz they prepared a room within short time as our required. Room was very dirty everywhere all points I informed them several time but nothing improved. My wife wiped some places which are very important using area cause our daughter was with us . My opinion is try to cleanup everywhere in side the room . Concierge: it was amazing service and I have to tell something about Mr. David Bailey Jiang who helped us like 24 hours service a personal treat. If like a gentleman available in any places I think no chances to get any problem in Beijing city . as a member of Accor group I couldn’t find like that guy .... awesome Unbelievable .. smart, nice speaking, helpful, gentle.

Anonymous Business - 31/05/2018 AccorHotels certified review
« Good, but can be better »

In general, it is good. But the experience can be classified as ‘better’. This was not my first stay, however I had same observation, most of the staff there are too attentive to their mobile. If you are not pop up in front of them, they do not care of you.

Rob G Business - 31/05/2018 TripAdvisor review
« Great wonton soup for breakfast »

Plenty to eat for breakfast with western and Chinese dishes. Low key and quiet exec lounge. Friendly and competent staff across the hotel. Ten minutes walk to the subway with good access to most of the sights.

Our hotel has responded to the review
Our hotel has responded to the review

It is a great honor for us to receive such nice comments. Looking forward to your next stay.

Rony Business - 29/05/2018 AccorHotels certified review
« The quality of this hotel is getting poorer and poorer »

Hotel service got much worse than 2 years ago

Peter V. O. Business - 07/05/2018 AccorHotels certified review
« Quality close to the Sofitel Wanda »

Simply good

Val M. Families - 02/05/2018 AccorHotels certified review
« A very good place to stay »

A lovely clean hotel, very comfortable. All the staff were very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing the Grand Mercure Beijing Dongcheng to stay and taking the time to let us know your comfortable experience during your most recent stay with us. It’s our pleasure to give you a warm and comfortable accommodation and your praise will also inspire us to be better. Thank you so much! Sincerely.

Pearl Business - 01/05/2018 AccorHotels certified review
« Lovely hotel for business trip »

Nice and comfortable room to rest and location is good although there’s no Starbucks there’s McDonald’s within walking distance. There seems to be a consistency with check in at Mercure hotels where check in is slow and the membership makes no difference. I have experienced this in Beijing and Shanghai on several occasions.

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