Hotel - Mercure Pattaya Ocean Resort
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Mercure Hotel

Mercure Pattaya Ocean Resort

463/100, Moo 9  Pattaya Second Road  Nhongprue Banglamung 
20260  PATTAYA
THAILAND

520 reviews
TripAdvisor Rating Based on 520 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • SUVARNABHUMI INTL
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Boat excursions  (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 1 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 210 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • WIFI in your room
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 3,952 reviews

Our guest reviews for Mercure Pattaya Ocean Resort

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 520 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Families - 15/07/2017
« Fantastic pool for kids »

The pool is nice but we were unimpressed with the breakfast.

AccorHotels certified review
John B. Solo - 15/07/2017
« Short of expectations  »

As a silver member I stay a lot in Accor. I booked an ocean view room advertised as 'spectacular.' My room 1506 overlooked construction site and could only see beach front by leaning over balcony with only narrow view. Wrong advertising. Room was ok but no draws or cupboards for clothes. The one small open shelve under the staff had room items being stored. Not enough space to put clothes. No bedside draw etc.

AccorHotels certified review
Mch Friends - 15/07/2017
« A very nice hotel with wonderful staff  »

We really liked the hotel. It's modern and clean. Breakfast is good. I like that there is a pool geared towards adults and one geared towards children. This means that one pool is more peaceful than the other. I'd like to give a special mention to the tour desk staff who were the most efficient I've met. They didn't upsell and were great at getting what I wanted such as front row seats for the shows. My only criticism is that the breakfast area is small and can get crowded.

AccorHotels certified review
Laila Families - 14/07/2017
« Nice time with my kids »

My kids love the place. We had a great time. The room is clean. Just little complain I have is the breakfast should has egg station inside the building.

AccorHotels certified review
Ws Families - 12/07/2017
« Crowded space »

Everything was a bit below my expectations for Mercure hotels. Starting from the website reservation. The room we booked allowed up to 3 people but there was no way to add 3 people during reservation. Then The check in was slow. There was no extra bed for our third person. The breakfast room was very crowded. The staff was trying to be friendly but mostly appeared incompetent.

AccorHotels certified review
Silvana H. Families - 11/07/2017

Mercure pattaya ocean resort is a great hotel and great swimming pool for the kids.. The staff were very nice and helpful. Breakfast menu were Ok. We had a wonderful time there.. Thank you very much for upgraded our room.. Will come back there if we go again to pattaya

AccorHotels certified review
Sutut S. Families - 11/07/2017
« Good for kid and best location for adult »

I have very good time woth my child. Please extend closing time for kid pool.

AccorHotels certified review
R.t Families - 11/07/2017
« Celebrating parents 35th years of marriage at Mercure Pattaya »

It was great stay with your hotel even though the process of check in took time longer than i was expeted because the staffs were busy with chinese group, but i could understand it. The breakfast buffer have a lot of choice to choose. The waitress are really nice and have an eyes on detail please pass my feedback to them that i thank for their helpful and excellent service. My room and my parent room was well prepare , clean we got a sea view as i request, but the room was a bit small than normal 4-5* hotel standard. I was raise a special request that this trip propose to celebrate my parents marriage if you notify that and would gone for extra mile providing something special it would definitely create more memorable during our stay. I have to admire staffs are friendly just one mention that even i am younger than the staff, but please treat me like a guest not your friend or someone junior we aren't close enough friendliness is exceptable when you didn't cross the line this mention for concierge and information counter. They got 2 swimming pools, level 5 and lobby floor the lifeguard at water slides was nice and advice you before you play it the concern of customer safety is important for him.

AccorHotels certified review
Md S. Families - 10/07/2017
« NICE CLEAN HOTEL »

IT WAS A GOOD EXPERIENCE. HOTEL WAS NICE, CLEAN AND ROOM WAS SPACIOUS. MY CHILDREN LOVED THE POOL. HOWEVER, DIDN'T LIKE THE LOCATION AS YOU HAVE TO WALK QUITE A BIT FROM THE ROAD.

AccorHotels certified review
Attapol L. Families - 09/07/2017
« Good vacation »

Room was good. Staffs were helpful. There are delay durin lunch which is long waiting even nobody in restaurant.

AccorHotels certified review
Lee J. Y. Families - 08/07/2017
« It's good trip »

Room is so clean and swimming pool is so nice. My child was happy at this hotel. Thanks you for your service.

AccorHotels certified review
Ishwar L. P. (. Families - 04/07/2017
« Excellent................!!!! Will prefer always and strongly recommend to friends as well... »

It was nice experience and great pleasure while staying at Mercure......!!

AccorHotels certified review
Raymond T. Families - 04/07/2017
« Children enjoy it »

Overall is good. Children enjoy the water park.breakfast close sharp at 10.30am. My wife was taking breakfast around 10.15am. She want to order meehon soup around 10.30am but the person in charge said close ald. Should be extent a bit time for person who r taking breakfast. 10.30am is close for ppl walk in. Stuff not friendly, they did not show smiling face.

AccorHotels certified review
Miss T. Families - 03/07/2017
« Miss Teh »

Overall, highly recommended for family with young kids. Very family oriented hotel. Nearby to all the marts (e.g. 711, Family Mart), and there is even a mall with Big C supermarket for groceries shopping.

AccorHotels certified review
Sasi Couples - 02/07/2017
« Good service, breakfast and location »

Staffs were very friendly and nice. Breakfast was great having various menu. Room was okay. Pool was very small compared to what we imagined from looking on internet. We book this hotel because we want to relax from your big pool and water park. But reality we couldn't do that there were too many people compare to size of waterpark and pool. Your hotel was good like average but to make people go back you better have some thing outstanding that can compare to other hundreds hotels in Pattaya.

AccorHotels certified review
Joe R. Families - 02/07/2017
« First experience »

We love this trip. Our stay was very joyful and fun. Pool on 1st floor is very good for kids. Though we widh there were more chairs available. We went down like 16.30 for late afternoon swim but all the seats were taken and we have no place to put our stuffs. Front desk staffs are wonderful. Room was a little small, wish it were a tad roomier but that's nothing you can do. Bed sIze is good for a couple but when there was a 4-5 yr old kid, it's very uncomfortable.

AccorHotels certified review
Amit Families - 02/07/2017
« Superbbbb »

It was great hospitality delivered...great amenities , Ambiance & services.

AccorHotels certified review
Aldy G. Families - 29/06/2017
« Great »

It is a nice hotel.

AccorHotels certified review
Tay Families - 28/06/2017
« Nice family hotel  »

Receive free room upgrade to during check-in. Nice play pool for kids. Breakfast selection is average.

AccorHotels certified review
Sarupong Friends - 27/06/2017
« I choose you again »

I feel comfort every time when I stay Mercure.

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