Hotel - Mercure Pattaya Ocean Resort
Mercure Hotel Mercure Hotel

Mercure Pattaya Ocean Resort

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4.0/5 578 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 2237.50 THB Non member rate
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • SUVARNABHUMI INTL
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Boat excursions  (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 1 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 210 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • WiFi in your room
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 4,391 reviews

Our guest reviews for Mercure Pattaya Ocean Resort

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 578 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Katrina D. Families - 16/11/2017

Friendly staff. Good choice of breakfast. Although sea view rooms this hotel is set back from the front with 2 other hotel buildings in front of it.

AccorHotels certified review
Mohamed T. B. M. N. Business - 16/11/2017
« Comfortable »

cozy..nice ambience with considerably great hospitality. Phot..his name. The bellboy at the hotel. His friendly service and unconditional assistance caught my eyes.

AccorHotels certified review
Ruth T. Families - 15/11/2017
« good value »

good for family, especially for kids. good location if you need a short vacation not far from bangkok. good experience overall.

AccorHotels certified review
Gary Solo - 14/11/2017
« Great stay overall »

Excellent front desk service staff, especially the person that attended to me during check in. Clean modern rooms.

TripAdvisor review
Family - 14/11/2017
« No cotton buds , Comb and slippers in room »

4 stars but there are not cotton buds , comb and slippers in room so I paid 3000 THB per night . Always deposited 1,000 THB so I don't know why I travel around the world but only this hotel Quiet small room and price in website showed without VAT 7 % so it is not make sense.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tanapon322 Thank you for taking out time for sharing your valuable feedback about recent stay. I am sad to learn that your stay experience didn't meet your expectations, please allow me to express my sincerest apologies and explain you that when you make online booking from hotel website, it shows room rates with value added tax (VAT) below and total amount of your booking. The 1000 THB is a security deposit and it was returned to you upon check-out on next day. Nonetheless I have noted your comment about the bathroom amenities, we provide vanity kit and slipper upon guest request. I am sorry for the inconvenience you have faced during your stay. At Mercure we are committed to deliver high level of guest satisfaction so your comments are very important for us and will continue to improve our services in future. Thank you once again and I hope you will give us another chance to better serve you in near future. Sincerely Vikrant Chauhan Operations Manager

AccorHotels certified review
Rodrigo G. S. Business - 13/11/2017
« Very good »

Very good. Pleople very kind.

AccorHotels certified review
Me D. W. Business - 13/11/2017
« VERY SATISFACTORY »

I WAS AT THE HOTEL FOR ONE NIGHT ON BUSINESS. THE SERVICE WAS GOOD AND A QUICK CHECK IN AND OUT WHICH HELPED ME WITH MY SCHEDULE

AccorHotels certified review
Anonymous Business - 13/11/2017
« awesome »

it was awesome!

AccorHotels certified review
Somjai T. Couples - 13/11/2017
« Very good service mind »

I was very happy to stay with your hotel at Pattaya and I love your staff to service us, they are very service mind in their mind.

AccorHotels certified review
Robert Families - 13/11/2017
« rn »

Great resort, perfect for family vacation. Only suggestion is free wifi signal is weak in room and lobby and cuts off frequently

AccorHotels certified review
Pearl Families - 07/11/2017
« Clean rooms,good staffs »

Pros: All staffs are good,they have serviced mind.The housekeeper cleaned the room in the short time.I really like that.Breakfast is perfect for me. Cons: Our keycards didn’t work well.We cannot access the fitness room.One of the staff tried to help us,but it still didn’t work.Finally,he had to use his card instead. I’m not sure if the water in the pool is usually cold like that.The water is too cold and it’s windy on the days we stayed.

AccorHotels certified review
S. Families - 06/11/2017
« Great hospitality. »

All the hotel staffs have great service mind. Our family were serviced so much more than we expected. From check in, luggage delivery, water park, afternoon snack, fitness room, nighttime, breakfast to check out and everything in between. The best vacation we experienced.

AccorHotels certified review
Kwansuporn Families - 06/11/2017
« Good and clean, fantastic slider for childern »

Friendly staff, some breakfast quality is not satisfied, i.e, sausage, ham. Bacon is not enough

AccorHotels certified review
Janghoon (. M. Families - 05/11/2017
« Great front desk services ever. »

I stayed three days witb Meexure Pattaya Ocean Resorts recently. When I arrived they got me free upgrade to suits and they explained very well about the hotel policy. And the hotel was great swimming pools and breakfast. The down side was there was lady who worked at the beakfast restaurant and she was very rude when I asked her to clean the table for new setting. Very rude with gavinng me a look. Other than that, the hotel was perfect. I would definitely stay again.

AccorHotels certified review
Eric Business - 05/11/2017
« Excellent Staff and Food but falls short on room cleanness. »

Wonderful staff from the lobby to the restaurant. Well mannered, spoke good English, always had a smile and welcome to help. Good choice of food for breakfast and from the restaurant. Nice pillow and bed, easy to sleep on. Very comfortable slippers. One thing did get to me was the blood stains on the blankets on the first day then again on the second day after a sheet swap. Had to sleep on one side of the bed to avoid the stains. Showering water temperature often fluctuated from hot to cold, found to be quite annoying. Other minor issue was the four corners of the sink was dirty, TV often had bad signal, shaving razor was too rough to use. Overall, it was a pleasant experience. The staff quality was really outstanding but the bad experience on the first day with the stains on the blanket restrained me to provide a higher rating.

AccorHotels certified review
Sutida S. Families - 05/11/2017
« Suit for family »

We stayed on the connecting room and it's quite comfortable for us as a family to connect to each other.

AccorHotels certified review
Lissie Families - 04/11/2017
« Nice Hotel for families. »

Pool very good for the children. The poolbar personell can be more active around the pool and take orders of bevereges. Missing a Happy hour in the bars. I asked about it and they told me it's starting next week. Strange, it's when you are not fullybooked you need to have special bargains you know. Clean and beautiful rooms. Very nice and serviceminded man in the reception.

AccorHotels certified review
Yeow K. Families - 03/11/2017
« Comfortable stay »

The room was fine, except for the aircon in the room. It’s temperature seems unable to turn to a lower degree. The air on in the living room was fine. So it will be good to check the thermostat

AccorHotels certified review
Siwaporn Families - 02/11/2017
« Thanks for good experience. »

Good facility.

AccorHotels certified review
Charmaine Couples - 02/11/2017
« Nice environment for relaxing »

Over the hotel very nice. Upon check in, it doesn’t went smooth. I have book for the King bed deluxe room with Seaview. Upon check in the receptionist also confirmed is the King Bed side. However, when I went to the room which is at level 11, it was the Twin Bed. So I called to reception that I need the king Bed. They offer me that the King Bed that they have now is at level 7, I accept that offer. When I went to the room at level 7, the view of this room have the building from other hotel blocked. In the same time, this room i realise it was the twin bed that merge together. I called to reception again ask if have other room available. Because we only book for the seaview room and we pay for it not free upgrade. Most importantly, I only booked for one night. I don’t mind if i stay long period, I might able to accept to change on next day. At the end, we accept to change back to original room at level 11 and merge the bed together. By the way, the staffs are friendly and helpful to make us satisfied. The food in the restaurant could be improve. The service was very good but the food taste should be improved. Overall hotel facilities are very sufficiently. I love the swimming pool and enjoy the stay in the property.

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