ibis Fortaleza Centro De Eventos Hotel 3 stars

TripAdvisor rating 4.5/5 296 reviews
ibis Fortaleza Centro De Eventos
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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lbs (15 kg) is allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttle
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Congresses/conventions
  • Business centre
  • Copy/print service available

Hotel location

ibis Fortaleza Centro De Eventos

Rua Firmino Rocha De Aguiar
1799
60810165
fortaleza
brazil

Tel: +558534026400

Fax: (+55)85/34026401

Contact email

Check-in from 12h00

Check out up to 12h00

  • INTER SHOPPING :   PARTICULAR FINAL

  • By plane

    PINTO MARTINS At 5km / 3.11 miles - Shuttle paying

  • By plane

    PINTO MARTINS At 7km / 4.35 miles - Shuttle paying

GPS :-3.7632641, -38.4852

Our accommodations

Standard room with 1 double bed.

  • Max. number of persons: ‌2
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk(...)

Standard Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk(...)

Standard Room with a sofa bed

  • Max. number of persons: ‌2
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk(...)

Adapted Standard Room with a double bed for guests with reduced mobility

  • Max. number of persons: ‌2
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk(...)

Our restaurants and bars

IBIS KITCHEN BUFFET

Type of cuisine: Healthy eating

Ibis kitchen buffet restaurant with capacity for 85 diners.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KITCHEN LOUNG

Photo non contractuelle / Strictly non binding

The bar is a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Fortaleza Centro De Eventos

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

2,392 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

296 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Ótima estadia

Customer review rating 4.5/5

Na… Solo - 25/06/2019 AccorHotels certified review

Hotel moderno e aconchegante!

Prezada Sra. Nativiane, Agradecemos o seu tempo dedicado em responder a nossa pesquisa de satisfação referente a sua estada no ibis Fortaleza Centro de Eventos. Foi com prazer que recebemos a sua avaliação. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente Moema Lorencetti Gerente Geral

always a good stay

TripAdvisor rating 4.5/5

Marco T Business - 03/06/2019 TripAdvisor review

Nice people at the reception, nice room, good breakfast. Improve the mood of the crew working at the breakfast room. They are slow and not very friendly. The rest of the team is great and deserves a very high note.

Dear Mr. Marco, We very much appreciate your comments regarding your stay at the ibis Fortaleza Centro De Eventos. It is always a pleasure to receive positive feedback about the service at the reception. I am sorry that your experience did not meet your expectations at the breakfast, please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope to see you soon! Best Regards Moema Lorencetti General Manager

Perfect! It had everything I needed and the staff was great! :)

Customer review rating 4.5/5

Mysegëlle C. Business - 29/05/2019 AccorHotels certified review

The Ibis Fortaleza Centro de Eventos had everything I needed to keep up with intense days of a work trip: a warm bath to relax in, a delicious breakfast, a super comfortable bed to wake up revigorated, the convenience of a 24h bar, a great location, that much needed wifi and above all the great care of the entire staff! Everyone was always with a smile and ready to help us with everything! Even at midnight to get a lighter to light my birthday cake candle! <3

Olá Myse, Foi um prazer tê-la conosco durante esse período! Muito obrigada pela parceria. Abraços Equipe Ibis Fortaleza Centro de Eventos

High price

Customer review rating 4.5/5

Leonardo Couples - 08/03/2019 AccorHotels certified review

It was a pretty good and comfortable experience, but the cost is too high for the city of Fortaleza and it doesn't even include breakfast.

Prezado Sr. Leonardo, Agradecemos o seu tempo dedicado em responder a nossa pesquisa de satisfação referente a sua estada no ibis Fortaleza Centro de Eventos. Foi com prazer que recebemos a sua avaliação. Não deixaremos de partilhar a sua pesquisa com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Nossa marca trabalha fortemente com tarifas promocionais através do site www.ibis.com em especial para reservas com antecipação e para reservas efetuadas através do programa de fidelidade, não deixe de visitar nosso site em suas futuras hospedagens em nossa rede. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente Moema Lorencetti Gerente Geral

Reasonable and good location

Customer review rating 4.5/5

Gadner V. Business - 24/02/2019 AccorHotels certified review

Still new and well located in Fortaleza. Kind and efficient staff.

Dear Mr. Gadner, We very much appreciate your comments regarding your stay at the ibis Fortaleza Centro De Eventos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Moema Lorencetti General Manager

Great location for college age clients

Customer review rating 4.5/5

Howard R. Couples - 29/01/2019 AccorHotels certified review

Somewhat disappointing. No one was bilingual. Rooms are of different sizes but they all have small beds, no tables or chairs. Nothing to put and open your luggage on and no porter service. Lighting fixtures - carefull, you will hit your head. Bathrooms did not have soap.

all was OK

Customer review rating 4.5/5

Jose R. R. Business - 22/12/2018 AccorHotels certified review

nice, all services were good

Satisfied.

Customer review rating 4.5/5

Cris Couples - 20/10/2018 AccorHotels certified review

Everyone was super polite and nice and treated me well.

Dear Mrs Cristiana, We very much appreciate your comments regarding your stay at the ibis Fortaleza Centro De Eventos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Moema Lorencetti General Manager

Comfortable and wide rooms

Customer review rating 4.5/5

Paola Business - 10/10/2018 AccorHotels certified review

Although I just stayed one night at Fortaleza, I had a great experience at the Ibis Hotel. Had dinner at the hotel restaurant, and went to sleep. The room is really comfortable.

Prezada Sra. Paola, Agradecemos o seu tempo dedicado em responder a nossa pesquisa de satisfação referente a sua estada no ibis Fortaleza Centro de Eventos. Foi com prazer que recebemos a sua avaliação. Não deixaremos de partilhar a sua pesquisa com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente Moema Lorencetti Gerente Geral

Good Hotel, Good Staff, Terrible loacalization

Customer review rating 4.5/5

Davi Business - 08/10/2018 AccorHotels certified review

The hotel's structure is nice, similar to other Ibis, the staff are very polite. My only complaint is about the localization, nothing near by, you need a taxi for everything. They have a free transport service to Av Beira Rio which helps a little but it only leaves at 6 pm so if you miss this time you will have to take a taxi.

Convenient and well suited for business

Customer review rating 4.5/5

Anonymous Business - 26/09/2018 AccorHotels certified review

It was within expectations.

Prezado Sr. Alexandre, Agradecemos o seu tempo dedicado em responder a nossa pesquisa de satisfação referente a sua estada no ibis Fortaleza Centro de Eventos. Foi com prazer que recebemos a sua avaliação. Não deixaremos de partilhar a sua pesquisa com toda a equipe. Sentimos muito em relação ao voucher do Le Club, já estamos reforçando com a equipe os treinamentos e orientações para que isso não ocorra. Por gentileza, em sua próxima estada conosco, não hesite em me contatar para que possamos providenciar. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente Moema Lorencetti Gerente Geral

The receptionist could have been more sensitive.

Customer review rating 4.5/5

Daniella F. Business - 26/08/2018 AccorHotels certified review

When I arrived st the hotel (at 21:45) I found out someone in my company had made a mistake and didn’t register the patpyment. I had a terrible splitting headache. He refused my first payment to fix the problem early in the morning. It took 45 minites. I contacted the company manager to talk to him on the phone and explain exactely the same thing. After that, he allowed the first day payment like I had offered. It disn’t have to be lime that.

Prezada Sra. Daniella, Agradecemos o seu tempo dedicado em responder a nossa pesquisa de satisfação referente a sua estada no ibis Fortaleza Centro de Eventos. Lamentamos por não ter correspondido às suas expectativas em relação a questão ocorrida em seu check in quanto ao pagamento. Os hotéis da marca Ibis trabalham com o pagamento antecipado ou efetuado no momento da chegada, e os colaboradores são orientados a receber pelo menos o valor da primeira diária, como oferecido pela senhora, para que possa ser resolvido com a empresa na primeira hora e, com a resolução na tratativa com a empresa logo no dia seguinte, a reserva é regularizada. Vamos reforçar junto a equipe para que sigam esse padrão já estabelecido para que não ocorra essa espera relatada. Peço minhas sinceras desculpas. Esperamos sinceramente em uma futura oportunidade reverter suas impressões sobre nosso hotel. Cordialmente, Moema Lorencetti Gerente Geral

good hotel with very nice staff

Customer review rating 4.5/5

Maria Business - 06/08/2018 AccorHotels certified review

I staied for three nights. Bed and pillow really comfortable. Thehotel has everything one needs.

Prezados, boa tarde! Muito obrigada pela sua avaliação sobre nosso hotel. Ficamos bem felizes e orgulhosos especialmente pelos serviços da nossa equipe. Seus comentários já foram compartilhados com todos os nossos membros. Mais uma vez agradecemos suas opiniões e esperamos revê-los em breve no Ibis Fortaleza Centro de Eventos. Cordialmente, Moema Lorencetti Gerente Geral

Amazing

Customer review rating 4.5/5

Fábio D. Business - 03/08/2018 AccorHotels certified review

Relaxing and joyful. The receptionist are so polite and kind, beside that the hotel rooms are very comfortable and quiet. Good job!

Prezado Sr. Fabio, Agradecemos por ter compartilhado conosco suas experiências em nosso hotel. Ficamos felizes em saber que adorou os nossos apartamentos e, em especial, os serviços da nossa equipe. Seus elogios para nossos colaboradores já foram compartilhados com todos. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Cordialmente, Moema Lorencetti Gerente Geral

Modern facilities

Customer review rating 4.5/5

Elo K. Business - 28/05/2018 AccorHotels certified review

The hotel was very pleasant and modern. I enjoyed the food and accommodation. There was only one downside for me: the lack of a gym/ fitness center. Otherwise, good hotel.

Prezada Sra. Elo, Agradecemos o seu tempo dedicado em responder a nossa pesquisa de satisfação referente a sua estada no ibis Fortaleza Centro de Eventos. Foi com prazer que recebemos a sua avaliação. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Agradecemos a sugestão quanto ao fitness center, vamos verificar a possibilidade de futuramente fazer parte da nossa estrutura. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente Moema Lorencetti Gerente Geral

Very pleased

Customer review rating 4.5/5

Ricardo F. Solo - 22/05/2018 AccorHotels certified review

That´s a very good experience. The employs of the hotel is very grate. I guess if I´ll have to stay in Fortaleza again, I´ll go to Ibis.

Prezado Sr. Ricardo, Agradecemos o seu tempo dedicado em responder a nossa pesquisa de satisfação referente a sua estada no ibis Fortaleza Centro de Eventos. Foi com prazer que recebemos a sua avaliação. Não deixaremos de partilhar a sua pesquisa com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente Moema Lorencetti Gerente Geral

we arrived late, took a shower and no hot water. The room was a handicap room, the bed was small and uncomfortable.

Customer review rating 4.5/5

Robert J. M. Couples - 21/04/2018 AccorHotels certified review

We were not told we were given a handicap room when checking in. No hot water to the sink or the shower. The bed was low, uncomfortable and very small. We were not pleased at all.

Dear Mr. Robert Jay M., Thank you for taking the time to tell us about your experience at the ibis Fortaleza Centro De Eventos. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As an apology we are granting a courtesy score on your Le Club. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Moema Lorencetti General Manager

Ibis standard

Customer review rating 4.5/5

Sergio Business - 01/02/2018 AccorHotels certified review

It was just a short business trip

Prezado Sr. Sergio, Agradecemos o seu tempo dedicado em responder a nossa pesquisa de satisfação referente a sua estada no ibis Fortaleza Centro de Eventos. Foi com prazer que recebemos a sua avaliação. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente Moema Lorencetti Gerente Geral

i loved this hotel

TripAdvisor rating 4.5/5

T303HCclaudiop Family - 02/01/2018 TripAdvisor review

very good hotel, the price and location! I will return. This hotel is modern, internet wifi good and fast, easy location, the personal service very good. I recomended this hotel for vacation or bussiness.

Expectation totally attended

Customer review rating 4.5/5

Paulo R. Business - 20/12/2017 AccorHotels certified review

Clean room, very good sheets, bed and shower. In summary, &quot;worth how much it weighs&quot;.

Dear Mr. R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management Ibis Centro de Eventos.
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