Hotel - Mercure Milton Keynes Hotel
Mercure Hotel Mercure Hotel

Mercure Milton Keynes Hotel

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4.0/5 999 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutique Gourmande
  • Porter

Leisure and activities

  • Fitness centre
  • Golf
    • Golf (Paying, Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf practice facilities (Paying)
    • Golf lessons (Paying, Nearby)


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 8 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 92 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,939 reviews

Our guest reviews for Mercure Milton Keynes Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 999 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Nick B. Couples - 18/03/2018
« Great customer service with modern rooms »

Receptionist was very polite with good customer skills. Room was spacious and clean. One negative comment is that water on offer at breakfast was tap water, tasted not nice, most hotels offer bottled water instead.

AccorHotels certified review
Linda D. Couples - 17/03/2018

I stayed at the Mercure hotel for two nights and found the staff extremely helpful and pleasant and couldn't do enough to help and make my stay a good one . The food in the restaurant was very tasty and plentiful I would definitely recommend this hotel

AccorHotels certified review
Mark Business - 16/03/2018
« Very enjoyable, nice friendly staff »

Very good

AccorHotels certified review
Mitch A. Couples - 16/03/2018
« Fantastic hotel »

Only stayed for the night but great friendly staff especially Natalie, got put in room 101 fabulous lol

AccorHotels certified review
Rita Families - 16/03/2018
« Birthday celebrations in MK »

From start to finish the staff were very helpful and informative. Room was very clean and roomy. Nice touch was the bottle of complimentary water. Hate it when you are just about to get into bed, only to realise you need water and have to go and find some.

AccorHotels certified review
Mark W. Business - 16/03/2018
« great stay »

great stay as always

AccorHotels certified review
Douglas J. Couples - 15/03/2018
« My Hotel of choice MK »

The usual standards of housekeeping was, on this occasion was a disappointment. Day 1 Only one set of fields when double room for two booked Day 2. No coffee provided. Day 3. No tea provided Day 4 No tea provided and dirty cups. All above was rectified on a call to reception so more of a disappointment than a show stopper. All else to the usual high standards of previous stays.

AccorHotels certified review
Jane M. Couples - 14/03/2018
« Uninspiring »

Wheelchair access was difficult due to building works but that was forgivable. However, there was no wheelchair access to the rooms, only a chairlift. The accessible room was no bigger than a standard room size - possible to negotiate but not easy. The wet room had a raised threshold making access awkward as did the shower area. There was no water AT ALL from the basin taps. The staff were very helpful. They brought us water to fill the kettle and brush our teeth and waived the cost of breakfast as compensation. However, I expected more from a Mercure hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jane M., Thank you for taking the time to tell us about your experience at the Mercure Milton Keynes Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Simon Harman General Manager

AccorHotels certified review
Grace Couples - 13/03/2018
« Lovely hotel and even better staff! »

I was made to feel so valued as a member and nothing was too big an ask. From the reception to the bar staff, everyone was very friendly and helpful. You wouldn't even know there were renovation works happening!

AccorHotels certified review
Christine Couples - 13/03/2018

We booked the hotel as we were attending an event that was being held there and wanted to both enjoy the event and to have that extra time together away from the family. Sadly the event was poor. The atmosphere was terrible. On arrival for the dinner, it was very dark with disco lights flashing in your face and very loud music on all throughout the meal. The food was poor quality and bland. The entertainment was meant to be a Motown tribute act. It was one white man singing (not bad, but not Motown). It was very disappointing and I will not do that sort of evening there again. The room was very clean and the facilities were ok but nothing special. The breakfast in the morning was good with hot fresh food as well as a very good fruit and cereal selection. We also had a cream tea on arrival which was nice, but staff did seem to struggle with timing. When we arrived to check it, it was bad timing as a large group arrived at the same time as myself and my husband. The issue was the parking ipads (you need to log your registration number of your car with them or you will be fined) as they are set up at the check in desk which meant that it was chaotic at the front desk and a bit of a crush. These ipads should be moved. It is very odd to be doing business with the staff and to have a stranger 1 foot away from you doing another transaction on the ipad to sort out their parking. As i mentioned earlier, the staff did their best but it was obviously busy and although they worked hard to plug the gaps but they definitely needed more staff to deal with the crowd of people there and later at the bar. It was a scrum, felt unprofessional and annoying especially so when you are there to relax and enjoy yourself. Everything that you did was an effort because it was overbusy and there were not enough staff. My husband sees it a bit differently and felt that the staff could not do enough to help. While this may be true, it did mean that any help took an extended period of time as they were overwhelmed with other people, requests and work load. I doubt that we will return.

AccorHotels certified review
Amanda C. Couples - 13/03/2018
« Pleasurable »

Staff polite and attentive, room comfortable and clean, stayed here many times now and will carry on doing so.

AccorHotels certified review
Lb Couples - 12/03/2018
« Motown tribute night »

The welcome and the staff were great. However the bar very quickly ran out of ice buckets and ice! The tv in the room was also not working and the bar in the function room did not take cards or have the drinks we wanted. There was also no change in the bar till for most of the night

AccorHotels certified review
Andy Couples - 12/03/2018
« Lovely hotel »

Friendly and helpf staff, nice big, clean rooms, good breakfast and facilities. Only reason it wasn’t a 10 was that the rooms were so hot, even with the air con turned down low.

AccorHotels certified review
J. S. Couples - 12/03/2018
« Truly amazing »

We had a brilliant stay. The entertainment from the tribute night was really good, but the most impressive part was the service from reception and the quality of our room. Excellent value for money.

AccorHotels certified review
Stephen O. Couples - 12/03/2018
« Excellent »

It was a pleasure visiting the Mercure Milton Keynes. The welcome was warm, friendly and efficient; the Receptionist on at the time is a credit to your business; so indeed were all the staff we met. The lighting in the bathroom could be better and a sign at the junction with the A5 would have been welcome.

AccorHotels certified review
Shellie C. Couples - 10/03/2018
« Excellent »

Very enjoyable. Always receive a warm welcome

AccorHotels certified review
Lisa H. Couples - 10/03/2018
« Excellent yet again! »

We have stayed at the Mercure a few times now and the staff have always been so welcoming and we have loved staying here every time! The rooms are also always very clean which is something I always look for!! We ate at the restaurant and the food was great and we didn’t have to wait long at all.

AccorHotels certified review
Ac Business - 09/03/2018
« Noisy guests from VW in the bar »

Noisy guests from VW in the bar, evening meal disrupted due to the lay out of the seating - bench seating behind me was constantly knocking my seat throughout my meal.

AccorHotels certified review
Tim D. Business - 08/03/2018
« Good stay »

One night stay fir work .Staff friendly, bedrooms spacious and clean.

AccorHotels certified review
K S. Business - 07/03/2018
« Comfortable but ..... »

The hotel is well furnished and has comfortable bedrooms Breakfast is good Car parking good Bar......closes at 2300hrs......disappointing for an hotel

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