Hotel - Mercure Milton Keynes Abbey Hill
Mercure Hotel Mercure Hotel

Mercure Milton Keynes Abbey Hill

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4.0/5 935 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Breakfast
  • Fitness centre
  • Golf
    • Golf (Paying, Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf practice facilities (Paying)
    • Golf lessons (Paying, Nearby)

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Boutique Gourmande
  • Porter

Leisure and activities

  • Fitness centre
  • Golf
    • Golf (Paying, Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf practice facilities (Paying)
    • Golf lessons (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 8 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 92 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,738 reviews

Our guest reviews for Mercure Milton Keynes Abbey Hill

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 935 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Business - 20/11/2017
« Always my first choice »

...nowhere near the city center, you need a car (or get a taxi) if you want to have anight out... but still my preferred hotel in Milton Keynes: staff is great, and you don't really need to go anywhere: the restaurant is also very good! The only thing that really needs improving is the wifi connection: in some rooms is very good, in others is just non-existent (not a big deal, if you have a UK phone you can use it as a wifi hub... ), but such a poor wifi in 2017, in a town like MK, and in a Mercure hotel, cannot be condoned. Either than this (as said... I connect my laptop to my phone when I get one of the "noway" rooms) it's all very, very nice!

AccorHotels certified review
Brooksie Couples - 14/11/2017
« Well presented hotel with very helpful staff »

The first room we were given smelled. We couldn't put our finger on it, as it was very clean and tidy, but we would not have been happy to stay in that room. A quick call to reception and we were moved to a nice normal smelling room. We paid extra for an upgrade, which seemingly was for one bath robe for us to share, one Mars bar to share, and three of the smallest cans of soft drinks. The spa bath was nice but quite loud. My wife and I were on a night away from the kids, so this was a good base to go out and have some dinner and drinks in MK. However we were quite disappointed to find the hotel bar closing on our return at 11o'clock, so we bought a bottle of wine to drink in our room (apparently the bar had been empty all evening). Again, the staff are a credit here, very friendly, approachable, and very helpful. The breakfast buffet was well stocked with a good array of favourites on offer. This was our second stay here, and won't be our last!

AccorHotels certified review
Anonymous Friends - 13/11/2017
« Murder mystery night »

Stayed overnight with friends and attended Murder Mystery event

AccorHotels certified review
Andrew W. Friends - 13/11/2017
« Good value »

Cheap room rate but facilities very good

AccorHotels certified review
Tim P. Business - 13/11/2017
« Did what it said on the tin »

Satisfactory, decent facilities, efficient check-in, took a while to be served coffee over breakfast and nobody was actually serving so it was help yourself. Plenty of parking. good shower and comfy bed. quiet room

AccorHotels certified review
George C. Couples - 13/11/2017
« GRC »

I found the hotel very welcoming, extremely clean and perfect for our requirements. It was also very good value for money.

AccorHotels certified review
David Couples - 13/11/2017
« Great value stay. »

Nice stay and very clean well equiped room, only slight problem was a noisy bathroom extractor fan. Staff were all very friendly and helpful. We would definitely stay again.

AccorHotels certified review
Mark Business - 12/11/2017
« Bedroom 102 »

All good. Bedroom 102 is close to reception, bar and stairs. Doors left open so it’s impossible to sleep if other guests are up until early hours and others get up early. Staff show no consideration to the problem except saying that all guests using the rooms complain Bar staff clearly didn’t want to serve and when one customer was served with three waiting the barman left the bar to pick up a glass. Come back put it on side, look at the till and then when called by a customer ambled to serve!

AccorHotels certified review
Robert D. Business - 11/11/2017
« Mr »

Excellent room and facilities. The only issue I had is that there was a sound of running water through pipes throughout both nights. I was in room 110

AccorHotels certified review
Ian H. Business - 10/11/2017
« Excellent »

Very good

AccorHotels certified review
J Business - 09/11/2017
« Noisy »

Overall the stay was pleasant again, I have stayed here before due to work. This time I stayed for 2nights. The first night I ordered some room service, it was delicious. Arrived fast and was piping hot! I placed the “sshhh I’m sleeping card” on my door as to not be woken up, but at around 9am there was a knock at the door to clean my room, I advised I didn’t want it cleaning yet as I was still sleeping. I went out for around 2hours later on that day and when I arrived back the room was spotless! The second night I stayed I placed the “sshhh I’m sleeping” card on my door again, as I work nights and didn’t want to be woken up early again, however at around 9am the chamber maids knocked on to clean my room again. I advised them that I didn’t want it cleaning yet. For the next hour or so I heard them chatting loudly in the corridor laughing loudly and having personal conversations, so I was unable to get back to sleep. I appreciate everyone likes to chat whilst working, but maybe work on their volume levels?

AccorHotels certified review
Ms L. Friends - 07/11/2017
« Nice hotel »

Receptionist lovely Hoyle and rooms lovely let down by the cleanliness. Drain in the shower was blocked back of toilet lid dirty My sister woke with an infected eye an swollen lip on the side she had been sleeping..

AccorHotels certified review
Gavin B. Families - 07/11/2017
« Mr »

Very nice, lovely rooms and friendly staff

AccorHotels certified review
Nicholas J. Couples - 07/11/2017
« Great Hotel with lovely Staff »

Arrived and was welcomed very nicely into the Hotel by the very proffesional receptionist. We were then given our room Key and we went up dropped our bags off and sat in the bar. Drinks were not overpriced and there was a great selection of beers. Barstaff where fantastic and really fun :) We then went back to the room and I noticed the Carpet was soaking wet. I told the receptionist and then we went out and when we returned the Floor was still soaking wet. I went back to reception and she came upstairs with me to check because the person who went up said it was no longer wet. She felt the floor and confirmed it was soaking and it looked like maybe a cleaner had dropped a bucket of water on the floor. She layed down some towels and Apologised and she was very helpful through the who situation. Overall I would definitely stay here again because the whole experience was amazing just unfourtunate that the floor was so wet because it gave me wet socks and I am sure everyone will agree that is not a nice feeling.

AccorHotels certified review
Paula K. Couples - 06/11/2017
« Milton Keynes »

Clean comfortable rooms caring staff

AccorHotels certified review
S Couples - 06/11/2017
« Miss »

My stay was amazing as usual the only issue was the TV both times I've stayed at last 6 months apart, was not updated. This meant i got not get full use of the tv and to guide, a little disappointing.

AccorHotels certified review
Jo Business - 06/11/2017
« Jo F. »

very enjoyable from the check in to the check out. room service very prompt and room very comfortable and clean.

AccorHotels certified review
Keith Couples - 04/11/2017
« Silver fox »

Room very comfortable, nice touch with water supplied daily .Staff very friendly apart from one young lady who did not keep white wine chilled and argued it was ! Menu needs updating ,we have been using the hotel for a number of years and it’s always the same ! Having said that the food is always good and a great selection at breakfast. The only thing that really bugs me is the bar layout ! If people sit at the bar there is only a small space at which to be served and then there’s a problem for the bar staff who’s next !

AccorHotels certified review
Anonymous Solo - 02/11/2017
« Comfortable stay. Reasonable breakfast »

Coffee tepid. This is not the first time that breakfast coffee has been poor as I have stayed with you several times. This needs to be sorted.

AccorHotels certified review
B. Families - 02/11/2017
« B. »

Nice rooms, some confusion at check in as we had booked 3 rooms (1 double, 2 twin with one having a childs camp bed in) However, this information had not been transferred to the Hotel when we booked (booking was via the main booking centre not the individual hotel). The hotel staff worked quickly to rectify the situation for us. Beds were so comfy! Breakfast was amazing, such a fantastic selection. Would recommend the hotel.

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