Hotel - ibis Styles Malang
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Ibis Styles Hotel

ibis Styles Malang Hotel

Jl S Parman 45 
65122  MALANG
INDONESIA

415 reviews
TripAdvisor Rating Based on 415 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pool
  • Fitness centre
  • Children's Club for 4 to 6 years

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Children's Club for 4 to 6 years
  • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Children's Club for 4 to 6 years

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hrs
    • Opening hours : Week-end 24 Hrs

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 150 rooms
  • 114 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for ibis Styles Malang

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 415 reviews
TripAdvisor review
Family - 24/03/2017
« great hotel and location »

we stayed 6 nights in a deluxe room.we were very surprised at the room size and quality. the bed was super comfortable. The staff were fantastic. always helpful and said hello, smiled every time we saw them.Good variety at the buffet breakfast. Mostly indonesian food with some western dishes. very close to shopping centres and local market down the road.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Apollo, Feel Welcome It's always wonderful to hear that you have enjoyed your stay each time you've been with us! Our room’s are designed to allow guests to spread out a bit more than other hotel rooms and I'm glad that you had the opportunity to experience that. Should you return to Ibis Styles Malang area we certainly hope to see you again! Sincerely yours Grandi Sumeitro General Manager

TripAdvisor review
Business - 08/03/2017
« The only accor hotel in my town, pretty good »

I frequently stay at this hotel, staff are very friendly and helpful. I love the design of this hotel, both interior and exterior. However I do have some reccomendation for improvement. Interior is very well maintained, but you have an ant problem! My welocme fruit and chocolate was covered in ants after 1 day! You need to look into this. Exterior, you have one of the tallest building in Malang, yet, it's dirty. Please hire some help to clean the exterior of your building, you're not even 5 years here and it looks like you've been here for 25 years! Make it shine! Room service is great, good food, nice restaurant, lovely pool. Please take care of your exterior! A little clean up every 3 months should do it :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ivander, Feel Welcome Thank you to post a review of your stay at ibis Styles Malang! My team and I are delighted to read you had an enjoyable stay with us. thenk your for your comment regarding our interior is very well maintained, room service is great, good food, nice restaurant, lovely pool. Your encouragements are our motivation to continuously bring the best services to our Guests, related about exterior actually we are under processing for improve and re cleaning by the team. Thanks again for your time. It will be a pleasure to welcome you back to ibis Styles Malang Sincerely yours Grandi Sumeitro General Manager

TripAdvisor review
Henykn Family - 07/01/2017
« very good »

When we came around 9 pm no concierge who helped carry our suitcases Location in the city centre and easy access All amenities in the bathroom are available Room clean and ready when we came Welcome drink available

Our hotel has responded to the review
Our hotel has responded to the review

Dear Henykn, Thank you for taking a moment of your time to post a review about your stay here at ibis Styles Malang! We're pleased you had an enjoyable stay with us, and thank you for your feedbacks. Rest assured all Managers have noted your inputs, and are working hard to improve the quality of our services day by day, at ibis styles malang we have no concierge due we are economic scale in Accor, however at ibis styles malang we have motto every body can be every body its mean all the staff can be assist the guest for helping carry out the luggage. Thanks again for your review ibis Styles Malang and ibis Hotels worldwide are looking forward to welcoming you back soon! Sincerely, Grandi Sumeitro General Manager

TripAdvisor review
Business - 24/10/2016
« My Stayed »

This wasn't the first time I stayed in this hotel. Ibis Style is my favorite hotel if I should stay for a nite or two in Malang. Though Ibis Style isn't a new hotel but it can maintain its high quality of service. Well done !!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andreas, Happy Mood Makers from Ibis styles Malang, I'm pleased that you have enjoyed your stay with us and look forward to having the opportunity to see you again hopefully in the near future! Sincerely, Grandi Sumeitro General Manager

TripAdvisor review
primadiws Business - 14/10/2016
« Malang »

Well they are not as good as it use to be but at least the breakfast is free. The Kettle is not working and they don't have a valet or concierge. They don't give the late check out options as well. Hopefully it will be better services in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Prima, Thank you for taking a moment of your time to post a review about your stay here at ibis Styles Malang! We're pleased you had an enjoyable stay with us, and thank you for your feedback. Rest assured all Managers have noted your inputs, and are working hard to improve the quality of our services day by day, at Ibis styles Malang due economic scale correctly we don't have a valet and concierge however all the team still able to assist the guest for do that, and related for late check out we able to give to the guest for maximum at 13.00 for except on high season but thanks again for your review ibis Styles Malang and ibis Hotels worldwide are looking forward to welcoming you back soon! Sincerely Grandi Sumeitro General Manager

TripAdvisor review
Couples - 04/10/2016
« nice and pleasant stay »

everything went well, staffs were friendly and helpful, upon arrival there were stand-by parking staff that helped us to park our car, check in wast fast, room is clean, aircon is cold, everything was fine, breakfast was great with plenty of choices of asian/indonesian food/cereal, porridge, salad and dessert (though i experienced better variety and taste at another ibis before), a little minus is only windows was a bit dirty (kids hand marks on the bottom side of the window). would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Greetings From Ibis Styles Malang. Many thanks for taking the time to share your feedback and we are delighted that you have enjoyed your overall stay experience. Thank you for your generous comments about check in wast fast, aircon is cold, everything was fine, breakfast was great with plenty of choices of asian/indonesian food/cereal, porridge, salad and dessert. On the other hand, we have taken note of your comment about windows was a bit dirty (kids hand marks on the bottom side of the window). Please be assured that this will be brought up to the attention of our House Keeping team so that necessary improvement initiatives are put in place. My team and I look forward to welcome you back to Ibis styles Malang! Sincerely Grandi Sumeitro General Manager

TripAdvisor review
Couples - 23/09/2016
« Competitive Rates for Big Values and Services »

During my stay in Malang, Ibis Styles Malang provides a high level of services with an excellent hospitality performance from all staff and very good culinary experience. So, I would like to say that Ibis Styles Malang is one of the best option to stay in Malang.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edi, Greetings from Ibis Styles Malang. Thank you for your valuable support and taking time to share your lovely experience with us here. The pleasure is ours to have made your stay here a comfortable and enjoyable one. Your satisfaction is the best reward for our staffs who work day after day to offer best service. Appreciate you feedback and we look forward to welcoming you back to Ibis Styles Malang Best Regards Grandi Sumeitro General Manager

TripAdvisor review
Family - 15/09/2016
« Stay at IBIS Malang Indonesia »

All is Ok , I like stay at Ibis Malang, But one Suggestion, if High Season, waiting for the Lift is very looong, I think Lift must be added new. and Parking Lot for Car is too small. Thank You for stay at Ibis Malang.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Heru, Happy mood makers from ibis styles malang, Many thanks for taking the time to share your feedback and we are delighted that you have enjoyed your overall stay experience. On the other hand, we have taken note of your comment about our lift and Parking area, Please be assured that this will be brought up to the attention of our team so that necessary improvement initiatives are put in place. My team and I look forward to welcome you back to Ibis styles Malang! Sincerely, Grandi Sumeitro General Manager

TripAdvisor review
Family - 20/07/2016
« For the old time sake »

I studied in Malang years ago and wanted to take my kids to explore the city We stayed at this hotel and we found this hotel was great Room was clean and quiet. Kids loved the pool and breakfast though this time was not as complete as the one we had on our last year stay. You can find, ATM, Pizza Hut and famous Bakso in just across the road Thanks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Diah, Thank you very much for spare your precious time and give us your valuable feedback. We are very appreciate your comments regarding your stay at Ibis Styles Malang. However, it is always encouraging to learn about how to make all of our guests satisfied with our service as it is what we strive for every day. We really hope to see you again soon for another pleasantly journey with us. Regards, Grandi Sumeitro General Manager

TripAdvisor review
Family - 18/07/2016
« is it not allowed to get milk in the bottle at breakfast time? »

nice and quite good hotel. even 3 star hotel but Ibis Style have complete facility especially swimming pool and fitness center. unfortunately we little bit disappoint that we (me and my 2 daughter) can't get a bottle from breakfast room. might be it's not allowed, I ask my 10 years old daughter to fill 600 ml bottle with milk in cereal area but hotel staff said "don't" to her. looks like he is a superior or FB manager. well I really sorry about that, might be it because hotel regulation and the superior quite understand that we want a bottle of milk, so he came to our desk asked to clean up our bottle just want to avoid us to fill that bottle with milk. anyway overall Ibis style is good and recommended hotel in Malang

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mirfan, Your comments regarding your stay at the ibis Styles Malang is our valuable-positive feedback. I will share your comments with our team, as an encouragement to all of our staff as we strive to continuously improve the quality of our services day by day. Thank you again for share your precious time and your valuable experience. We are pleased to welcoming you for your next visit at Ibis Styles Malang. Sincerely, Grandi Sumeitro General Manager

TripAdvisor review
Family - 05/06/2016
« Nice to stay at Ibis Malang »

The hotel location in central Malang.near with Brawijaya University Breakfast menu many variant Parking using valet, and free Friendly staff and helpful during CI / CO Small room but clean and complete

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Ninuk, Happy Mood Maker from ibis Styles Malang, We very much appreciate your comments regarding your stay at the ibis Styles Malang. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Its our pleasure able to serve you with Happy Mood services. Have a Happy Mood days Grandi Sumeitro General Manager ibis styles Malang

TripAdvisor review
afiqahisml Friends getaway - 09/05/2016
« what a nice place poor service »

helo ibis, my stay was really good its just that the shower box is easily broken, and i had to wait for the housekeeper to come and fix it after at least 5 calls as i was rushing my taxi was already waiting. The lift/room card is not working every time so i had to go down to rescan my card, and still is not working so i had to go down again just then the receptionist give me a new card, very poor system

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr/Mrs Afiqahisml Thank you for taking the time to tell us about your experience at the ibis Styles Malang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Happy Mood Maker from ibis Styles Malang Grandi Sumeitro General Manager

TripAdvisor review
Family - 03/02/2016
« New hotel »

Very center good location with bank,food,attractions,the room very clean,new,big,swimming pool,parking,breakfast is great, good price and valuabke to stay. Enjoy the hotel excellent and staff is very good. Nice voucher compliment

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Meliyana, Thank you for have a very beautiful review! Our associates strive to provide professional personalized service to all our guests and I'm glad that you were able to experience that firsthand. I'm sorry that your stay was so short but am glad to have the opportunity to see you again in the future as well! Sincerely, Hari Susilo Asst Front Office Manager ibis Styles Malang

TripAdvisor review
Family - 26/01/2016
« Nice Location on main road »

Parking was full but always get a place. Check in and out was smooth no problem. There is an "Egg Corner" for breakfast and many local dishes too. Stayed in the 8 floor and with a beautiful view of Mt. Arjuna. Only 40 minutes to Jatim Park 1 and Jatim Park 2. Recommended, there is an semi outdoor pool, massage service and gym.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iwan, I'm pleased that you have enjoyed your stay with us and look forward to having the opportunity to see you again hopefully in the near future! Sincerely, Hari Susilo Asst Front Office Manager ibis Styles Malang

TripAdvisor review
Couples - 16/01/2016
« New hotel. Great stay »

We could feel the fact that the hotel is only 2 years old, as everything felt new. We enjoyed the stay, breakfast and personnel. The only downside was, when we had a snack in the bar, the food took a very long time and there was not a lot of service given to us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Karel, Thank you for taking a moment of your time to post a review about your stay here at ibis Styles Malang! We're pleased you had an enjoyable stay with us, and thank you for your feedbacks. Rest assured all Managers have noted your inputs, and are working hard to improve the quality of our services day by day. Thanks again for your review for ibis Styles Malang and ibis Hotels worldwide are looking forward to welcoming you back soon! Sincerely, Hari Susilo Asst Front Office Manager ibis Styles Malang

TripAdvisor review
Business - 12/01/2016
« My First Stay at Ibis Styles Malang »

It was my first time stay at Ibis Styles Malang and I stayed at 10th floor. Hotel location, rates, foods and hotel view all good. Unfortunately I experiencing internet connection problem, it need several attempt to connect and connection quality need to improve. I will back to Ibis Styles soon and hope the internet quality already improve.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Styles Malang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, we will improve about the internet connection soon, and hope will be better for your next coming At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hari Susilo Asst Front Office Manager ibis Styles Malang

TripAdvisor review
yuinjpn Family - 30/12/2015
« nice room & service, not bad surroundings, but not so good breakfast »

I stayed 2 nights with my family. The room was nice & the service was good. It's located in not bad surroundings. However, we did not like the breakfast. The breakfast food was not tasty enough for us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Yuin, Thank you for letting us know about your recent experience at Ibis styles Malang, Our hotel is currently working on updating our breakfast selections and should have some news about that over the upcoming months. We hope to see you next time you are in Ibis Styles Malang area! Sincerely, Hari Susilo Asst Front Office Manager Ibis Styles Malang

TripAdvisor review
adha_1979 Business - 01/11/2015
« excellent »

I really like the room. Very clean, comfort, good room facilities, nice view, and very modern. I want to stay here again at Ibis Style Malang. Great opportunity for me to have experience in this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Adha, We very much appreciate your comments regarding your stay at the ibis Styles Malang. Very clean, comfort, good room facilities, nice view, and very modern. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grandi Sumeitro General Manager ibis Styles Malang

TripAdvisor review
Couples - 03/10/2015
« Superb! »

Once you've got over the bright colours and the funky design (which are good!) and the "No Guns" sign in the elevator! the hotel offered extremely comfortable rooms which were immaculate - Superb! The staff were helpful. The only downside was the breakfast which might not suit all tastes (limited continental) and mostly Indonesian. A very pleasant stay and likely to return in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Richard Davis , We very much appreciate your comments regarding your stay at the ibis Styles Malang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grandi Sumeitro General Manager ibsi Styles Malang

TripAdvisor review
Sudjana Business - 30/09/2015
« Very Good Hotel in Malang »

Very good Hotel, still new, the room is huge, modern design with minimalist furniture. it has good size swimming pool looks very nice. The staffs are friendly and helpful, the Breakfast has many choices of delicious foods, as an Accorplus Platinum member i got more benefits like room upgrade etc. thank you for everything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sudjana, We very much appreciate your comments regarding your stay at the Ibis Styles Malang, room design, service, staff & food is very good . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grandi Sumeitro General Manager Ibis Styles Malang http://www.tripadvisor.com/ShowUserReviews-g297710-d5272055-r305562023-Ibis_Styles_Malang-Malang_East_Java_Java.html#

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