Hotel - ibis budget Surabaya Airport
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Surabaya Airport

3.5/5 291 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

  • 139 rooms
  • 93 non-smoking rooms
    • 220/240 V AC
    • Air conditioning
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Manual temperature control
    • Shower
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings
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4.0/5 AccorHotels Rating 1,399 reviews

Our guest reviews for ibis budget Surabaya Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 291 reviews
Gundriana Business - 06/07/2018 AccorHotels certified review
« no sutisfied »

the room is to smell, and no water heater,no sandal jepit,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis budget Surabaya Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rachmad Suwardi General Manager

Petra Solo - 02/07/2018 AccorHotels certified review
« Moderate place to rest half day »

It is quite well stayed there for only one night. The easiest hotel because located in the airport. The only uncomfortable was the bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIA ANGGA , MRS, Thank you for taking the time to tell us about your experience at the ibis budget Surabaya Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rachmad Suwardi General Manager

Ade M. Solo - 22/06/2018 AccorHotels certified review
« Mr »

Nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear ADE m. , MR, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachmad Suwardi General Manager

Aang Families - 21/06/2018 AccorHotels certified review
« Simple »

Shuttle to the terminal 2 was ontime.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAHMA TIARA PRAMESTI 2 , MS. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachmad Suwardi General Manager

Kemala Solo - 20/06/2018 AccorHotels certified review
« Good »

The staff is friendly, the facility is all good and clean, but the breakfast’s menus need a little improvement.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEMALA PUTRI DEWI ERA , MR, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachmad Suwardi General Manager

Aline Business - 20/06/2018 AccorHotels certified review
« Nice »

Nice welcome and enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear ARLYNE ARYANI , MR, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachmad Suwardi General Manager

Jeabzza Friends - 15/06/2018 AccorHotels certified review
« Good location »

Clean room, convenience, good location, good staff and value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Jeab, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Rachmad Suwardi General Manager

Dedy S. Families - 15/06/2018 AccorHotels certified review
« Very good »

Good hotel for transit and short stay due to tight flight schedule...

Our hotel has responded to the review
Our hotel has responded to the review

Dear DEDY S. , We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Rachmad Suwardi General Manager

Laurencius D. Families - 12/06/2018 AccorHotels certified review
« can be better »

the staff is friendly, only the room is very small, the bath towel is small, all is small. I also stayed in another international hotel chain with same price and they are far better. May be with your facility, you can lower the price. The only advantage is, you are located inside the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LAURENCIUS D. , MR. Thank you for taking the time to tell us about your experience at the ibis budget Surabaya Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rachmad Suwardi General Manager

Voon Solo - 04/06/2018 AccorHotels certified review
« great sleeping quality with reasonable price »

great overnight experience, service was okay, the staffs were friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear YEE VOON LIEW , MR. , We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachmad Suwardi General Manager

Maslipansyah Business - 04/06/2018 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear MASLIPANSYAH , MR. , We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachmad Suwardi General Manager

Sylvia L. Business - 29/05/2018 AccorHotels certified review
« ok »

the air condition is not running well so I have to move to other room. have to go back to reception to pickup a toothbrush. and have to pay for slippers

Our hotel has responded to the review
Our hotel has responded to the review

Dear SILVIA , MRS. , Thank you for taking the time to tell us about your experience at the ibis budget Surabaya Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rachmad Suwardi General Manager

Juwita Business - 16/05/2018 AccorHotels certified review
« Short break while waiting for departure »

I have a good experience during my transit before my night flight to Taipei. coz I have a half day remaining time for doing my paper, I thought that it was better to stay for a while in ibis budget. The security checking in front of the gate makes me feel sure for the safety aspect of this hotel. the room boy help me to carry my big luggage even there were so heavy (40kgs). The receptionist helps me to book the hotel and offer me a soft drink to refresh my mind. the room was so tidy, even with the narrow space, I could spend my time and reading my paper before my flight. I have no worries regarding the transportation because of a free shuttle bus from T1 to T2 still available. I recommend you to spend your transit time with ibis budget. The price is very worthy of their good services. Don't worry about your dirty clothes, the laundry service will help you to manage them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Juwita, Warm greetings from ibis budget Surabaya airport! We would like to thank you for taking the time to review us .It gives us a great pleasure to read your "Amazing" review and had such an amazing stay with us, we are happy to know how much you love our spacious and well. We realized that our staff is one of the important asset of ibis budget Surabaya airport therefore we always take care of them. Staff happiness is a guest happiness, we will be passing on your fantastic feedback to all of our staff and I believe that they will be very pleased with your feedback. Thank you for recommended ibis budget Surabaya airport and we always look forward to welcoming you back home. Best Regards, Rachmad Suwardi General Manager

Tommy Business - 16/05/2018 AccorHotels certified review
« nice and comfortable room for those who missed flight ;) »

the room is neat and clean. I got family type room due to hotel almost full. I checked in because I missed my flight from Surabaya to Jakarta. Tried the free Internet but can't go thru the process of login. Since it's nearly midnight, I passed the internet dan took a slept instead.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Tommy, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachmad Suwardi General Manager

Dony P. Business - 16/05/2018 AccorHotels certified review
« Satisfied. »

I'm satisfied staying at Ibis Budget Airport Juanda.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Dony P., We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachmad Suwardi General Manager

Pei H. Business - 15/05/2018 AccorHotels certified review
« A very convenient location for one night. »

The hotel is conveniently located at the Surabaya Airport Terminal 1 with quite a few food establishment around. The room was cosy and clean while it is already expected to be small room which is ok for 1 or 2 nights. However, need to improve breakfast quality, availability of power socket and new towels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr PEI H., We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachmad Suwardi General Manager

S S. Business - 14/05/2018 AccorHotels certified review
« Worthed »

it's nice to stay here. proximity to the airport made us calm in traveling

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachmad Suwardi General Manager

Bagus H. Friends - 09/05/2018 AccorHotels certified review
« good condition »

clean room and good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Bagus H., Thank you for taking the time to tell us about your experience at the ibis budget Surabaya Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Rachmad Suwardi General Manager

Tassaya K. Couples - 09/05/2018 AccorHotels certified review
« Good location in airport »

Best service Good location nice staff Worth with this price See you again if i go to surabaya

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Tassaya k., We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Rachmad Suwardi General Manager

Muhammad I. Business - 08/05/2018 AccorHotels certified review
« satisfied »

nice food, but small space in room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. i., We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Yermia Christiani Guest Ambassador

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