Hotel - ibis budget Surabaya Airport
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Surabaya Airport

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3.5/5 286 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

  • 139 rooms
  • 93 non-smoking rooms
    • 220/240 V AC
    • Air conditioning
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Manual temperature control
    • Shower
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,371 reviews

Our guest reviews for ibis budget Surabaya Airport

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 286 reviews
AccorHotels certified review
Jeabzza Friends - 15/06/2018
« Good location »

Clean room, convenience, good location, good staff and value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Jeab, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Rachmad Suwardi General Manager

AccorHotels certified review
Dedy S. Families - 15/06/2018
« Very good »

Good hotel for transit and short stay due to tight flight schedule...

Our hotel has responded to the review
Our hotel has responded to the review

Dear DEDY S. , We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Rachmad Suwardi General Manager

AccorHotels certified review
Laurencius D. Families - 12/06/2018
« can be better »

the staff is friendly, only the room is very small, the bath towel is small, all is small. I also stayed in another international hotel chain with same price and they are far better. May be with your facility, you can lower the price. The only advantage is, you are located inside the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LAURENCIUS D. , MR. Thank you for taking the time to tell us about your experience at the ibis budget Surabaya Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rachmad Suwardi General Manager

AccorHotels certified review
Voon Solo - 04/06/2018
« great sleeping quality with reasonable price »

great overnight experience, service was okay, the staffs were friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear YEE VOON LIEW , MR. , We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachmad Suwardi General Manager

AccorHotels certified review
Maslipansyah Business - 04/06/2018
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear MASLIPANSYAH , MR. , We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachmad Suwardi General Manager

AccorHotels certified review
Sylvia L. Business - 29/05/2018
« ok »

the air condition is not running well so I have to move to other room. have to go back to reception to pickup a toothbrush. and have to pay for slippers

Our hotel has responded to the review
Our hotel has responded to the review

Dear SILVIA , MRS. , Thank you for taking the time to tell us about your experience at the ibis budget Surabaya Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rachmad Suwardi General Manager

AccorHotels certified review
Juwita Business - 16/05/2018
« Short break while waiting for departure »

I have a good experience during my transit before my night flight to Taipei. coz I have a half day remaining time for doing my paper, I thought that it was better to stay for a while in ibis budget. The security checking in front of the gate makes me feel sure for the safety aspect of this hotel. the room boy help me to carry my big luggage even there were so heavy (40kgs). The receptionist helps me to book the hotel and offer me a soft drink to refresh my mind. the room was so tidy, even with the narrow space, I could spend my time and reading my paper before my flight. I have no worries regarding the transportation because of a free shuttle bus from T1 to T2 still available. I recommend you to spend your transit time with ibis budget. The price is very worthy of their good services. Don't worry about your dirty clothes, the laundry service will help you to manage them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Juwita, Warm greetings from ibis budget Surabaya airport! We would like to thank you for taking the time to review us .It gives us a great pleasure to read your "Amazing" review and had such an amazing stay with us, we are happy to know how much you love our spacious and well. We realized that our staff is one of the important asset of ibis budget Surabaya airport therefore we always take care of them. Staff happiness is a guest happiness, we will be passing on your fantastic feedback to all of our staff and I believe that they will be very pleased with your feedback. Thank you for recommended ibis budget Surabaya airport and we always look forward to welcoming you back home. Best Regards, Rachmad Suwardi General Manager

AccorHotels certified review
Tommy Business - 16/05/2018
« nice and comfortable room for those who missed flight ;) »

the room is neat and clean. I got family type room due to hotel almost full. I checked in because I missed my flight from Surabaya to Jakarta. Tried the free Internet but can't go thru the process of login. Since it's nearly midnight, I passed the internet dan took a slept instead.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Tommy, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachmad Suwardi General Manager

AccorHotels certified review
Dony P. Business - 16/05/2018
« Satisfied. »

I'm satisfied staying at Ibis Budget Airport Juanda.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Dony Prasetyo, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachmad Suwardi General Manager

AccorHotels certified review
Pei H. Business - 15/05/2018
« A very convenient location for one night. »

The hotel is conveniently located at the Surabaya Airport Terminal 1 with quite a few food establishment around. The room was cosy and clean while it is already expected to be small room which is ok for 1 or 2 nights. However, need to improve breakfast quality, availability of power socket and new towels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr PEI HAO, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachmad Suwardi General Manager

AccorHotels certified review
S S. Business - 14/05/2018
« Worthed »

it's nice to stay here. proximity to the airport made us calm in traveling

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Santoso, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachmad Suwardi General Manager

AccorHotels certified review
Bagus H. Friends - 09/05/2018
« good condition »

clean room and good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Bagus H., Thank you for taking the time to tell us about your experience at the ibis budget Surabaya Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Rachmad Suwardi General Manager

AccorHotels certified review
Tassaya K. Couples - 09/05/2018
« Good location in airport »

Best service Good location nice staff Worth with this price See you again if i go to surabaya

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Tassaya k., We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Rachmad Suwardi General Manager

AccorHotels certified review
Muhammad I. Business - 08/05/2018
« satisfied »

nice food, but small space in room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. i., We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Yermia Christiani Guest Ambassador

AccorHotels certified review
Faisal Business - 08/05/2018
« Airport hotel »

I already 2 time stay in here, overall was good place (perfect only walking from arrival gate), only suggestion please provide also shuttle bus to terminal 2. Two time i left hotel at 4.30 and no bus only taxi (without receive) but for hotel facility was good and satisfied (only for sleep)...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Faisal We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachmad Suwardi General Manager

AccorHotels certified review
Asri P. Business - 22/03/2018
« Good Experience »

Good Location, Good Place, Good Rest, Good Staff . Over All , Excelent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Asri, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachmad Suwardi General Manager

AccorHotels certified review
Laurence Solo - 22/01/2018
« Excellent as usual. »

All was well, the bedroom and dining room were extremally clean, the staff very gracious and helpful, helping to arrange my transport to Malang. The only little details were improvement could be made would be the hall carpet that needs replacement or some repairs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Laurence, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Rachmad Suwardi General Manager

AccorHotels certified review
Jeff K. I. Business - 22/01/2018
« Nice transit hotel »

I always stay here for 1 night before go back to Bali. There is room for improvement on breakfast. more variate menu, and better taste.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Jeff, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachmad Suwardi General Manager

AccorHotels certified review
Iquebaal B. A. R. Solo - 22/01/2018
« Mr »

The staff are really nice, polite and helpful. The only disadvantage staying with this hotel is no Le Club points available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Iquebaal Bin Abdul rahim, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Le Club is not valid for ibis budget hotels but you can access or booked direct through www.accorhotels.com to get the special offer from us.. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Rachmad Suwardi General Manager

AccorHotels certified review
Frederick E. G. Solo - 21/01/2018
« Excellent »

It was a great stay

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