Hotel - ibis budget Surabaya Airport
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Surabaya Airport

3.5/5 328 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

  • 139 rooms
  • 93 non-smoking rooms
    • 220/240 V AC
    • Air conditioning
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Manual temperature control
    • Shower
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings
4.0/5 AccorHotels Rating 1,548 reviews

Our guest reviews for ibis budget Surabaya Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 328 reviews
Anonymous Families - 30/12/2018 AccorHotels certified review
« Good Services »

Me and family get help from caaried out oyr luggade and registeation in hotel Ibid Bandara.Many thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear DODDY SIGIT PRASETYO , MR. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus S. Hotel Manager

Nurul M. Couples - 28/12/2018 AccorHotels certified review
« Excellent »

It is good place for taking a rest before i get to the next flight. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear MRS. NURUL M. , We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, KHUSWATUS SOLIKHIN HOTEL MANAGER

Budi N. Business - 25/12/2018 AccorHotels certified review
« So so »

I found many cockroach in the room, along the coridor there is also an unpleasant smell

Our hotel has responded to the review
Our hotel has responded to the review

Dear BUDI N. We very much appreciate your comments regarding your stay at the AIbis budget Surabaya Airport. It is always a pleasure to receive positive feedback. and we apologize for negative experience during your stay at Ibis Budget Juanda Sidoarjo, i will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Khuswatus Solikhin Hotel Manager

Alex Business - 20/12/2018 AccorHotels certified review
« overall service is good »

Suggestion. 1. provide with smoking room as an options for guests. 2. provide slipper as complimentary goods in all rooms without any charges.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR. ALEX APRIYANTO , We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Khuswatus Solikhin Hotel Manager

Mn Families - 16/12/2018 AccorHotels certified review
« Near airport,simple room »

I like because near airport. When I need boarding in the morning I can stay at ibis.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARISA NAYASARI PUTRI DES IRANI , MRS. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus S. Hotel Manager

Hedwig S. Families - 01/12/2018 AccorHotels certified review
« so comfortable, easy to reach and good service »

I feel good coz the hotel is easy to reach, the room is comfortable especially for the baby. The service is also the best. Good job.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HEDWIG PAHUL , MR. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus S. Hotel Manager

Slamet H. M. Business - 26/11/2018 AccorHotels certified review
« OVERALL IT'S OK »

COMFORT....

Bagus A. R. Families - 22/11/2018 AccorHotels certified review

please provide toothbrush

Our hotel has responded to the review
Our hotel has responded to the review

Dear BAGUS ARIF RAKHMANSYAH , MR, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus S. Hotel Manager

Jessica Business - 20/11/2018 AccorHotels certified review
« Quite helpful for a transit hotel. »

Ibis Budget Surabaya Airport is quite helpful for a transit hotel. The take away food that is served very early in the morning is a great help. And I'm so thankful for the assistance to catch the transport early in the morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JESSICA LEVI UTAMI , MRS, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yermia R. Christiani Guest Ambassador

Melyana Business - 19/11/2018 AccorHotels certified review
« Ms »

The room comfort for me, the bed also, everything ok, inside airport, i really like it

Our hotel has responded to the review
Our hotel has responded to the review

Dear MELYANA , MR., We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus S. Operation Manager

Aldo A. Business - 18/11/2018 AccorHotels certified review
« Comfortable »

Comfortable and simple place to catch a quick test before a flight. Very strategic place inside the airport area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Aldo, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus S. Operation Manager

I W. S. Couples - 13/11/2018 AccorHotels certified review

good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear I WAYAN S. , MR, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus S. Operation Manager

ア. Business - 13/11/2018 AccorHotels certified review
« Good »

why you make a limitation of drinking beer in your hotel?

Our hotel has responded to the review
Our hotel has responded to the review

Dear ERIC AULIA ARSAND , MR, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus S. Operation Manager

Hendry Business - 01/11/2018 AccorHotels certified review
« Good »

Need to improve on the check in process, need long time to get check in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MULYADI HENDRY, MR. Thank you for taking the time to tell us about your experience at the ibis budget Surabaya Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khuswatus S. Operation Manager

Jenny Business - 27/10/2018 AccorHotels certified review
« Near airport »

Small room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs JENNY MEILINAWATY , We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Khuswatus Solikhin Operation Manager

Dimas S. Business - 26/10/2018 AccorHotels certified review
« mr »

Great location, really pleasant and clean rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr, Deemas We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Khuswatus Solikhin Operation Manager

Anonymous Business - 19/10/2018 AccorHotels certified review
« Mr »

Simple and comfortable.Above standart for transit hotel

Aljoni Business - 16/10/2018 AccorHotels certified review
« Satisfied »

Clean, tidy, great stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALJONI , MR. , We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus S. Operation Manager

Abdul R. B. A. R. Business - 09/10/2018 AccorHotels certified review
« Good »

1. Hospitality - were very good with friendly staff . 2. Cleaniness - throughout were superb. 3. Ambience - cosy 4. Good sound proofing . Overall rating - Good and will highly recommend to others.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus S. General Manager

Anonymous Business - 09/10/2018 AccorHotels certified review
« Very smart setup for short term stays. »

Room had all I needed fir the few hours I spent. Only negative was poor performance of airconditioning unit (Room 105).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus S. General Manager

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