ibis budget Surabaya Airport 2 stars

TripAdvisor rating 3.5/5 359 reviews
ibis budget Surabaya Airport
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Room 1

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Hotel extras

ibis Budget Surabaya Airport invites you to enjoy our comfortable rooms, all of which come with a contemporary ambience.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Babysitting on request
  • Air conditioned
  • Reception open 24 hours a day
Catering
  • Breakfast
Leisure and activities
  • Babysitting on request
Business services
  • Copy/print service available

Hotel location

ibis budget Surabaya Airport

Terminal Bandara International
Juanda Jl Ir Juanda No 1
Sedati Sidoarjo
61253
sidoarjo
indonesia

Tel: +62318688115

Fax: (+62)31/8688116

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    JUANDA INTERNATIONAL AIRPORT At 0.2km / 0.12 miles

  • By train

    GUBENG RAILWAY STATION At 20.2km / 12.55 miles

GPS :-7.375076, 112.794022

Our accommodations

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

Standard Room with 1 queensize bed

  • Max. number of persons: x2
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Multimedia hub(...)

Standard Room with 2 single beds

  • Max. number of persons: x2
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Multimedia hub(...)

Standard Room with 1 queensize bed Runaway View

  • Max. number of persons: x2
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Multimedia hub(...)

Standard Room with 2 single beds Runaway View

  • Max. number of persons: x2
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Multimedia hub(...)

Standard Room with 1 queen-size bed and 1 bunk bed

  • Max. number of persons: x3
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Multimedia hub(...)

Our guest reviews for
ibis budget Surabaya Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

1,639 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

359 reviews

A Comfortable Experience

Customer review rating 4.1/5

Yuni A. Solo - 15/04/2019 AccorHotels certified review

A Comfortable Experience

Dear YUNI ARTI DARMAWAN , MR We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

Ms

Customer review rating 4.1/5

Ardya Solo - 12/04/2019 AccorHotels certified review

Good

Dear ARDYA MAULIDINA PUTI PUJI ANTO , MR. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

Nice and clean.

Customer review rating 4.1/5

Mujianto Solo - 08/04/2019 AccorHotels certified review

I prefer if there is a glass of coffee in my room when I first arrive.

Dear MUJIANTO , MR. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

Mr

Customer review rating 4.1/5

Anonymous Business - 28/03/2019 AccorHotels certified review

Good

Dear MOCHAMAD AZIZ , MR. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager
Customer review rating 4.1/5

Abun Business - 27/03/2019 AccorHotels certified review

Like

Dear ABUN BUNYAMIN , MR. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus S. Hotel Manager

Simply comfort

Customer review rating 4.1/5

Muhammad S. Solo - 26/03/2019 AccorHotels certified review

It was a great way to sleep in airport.

Dear MUHAMMAD SALEHUDIN , MR. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus S. Hotel Manager

Pleasant stay to avoid traffic

Customer review rating 4.1/5

Nuura Friends - 25/03/2019 AccorHotels certified review

Pros: Clean rooms Walking distance from Terminal 1 (domestic) Nice breakfast buffet Good location to stay overnight between or before flights Good location to avoid traffic before flights Cons: 15 minutes drive from Terminal 2 (International) No shuttle bus for very late & very early flights

Dear NUURAZFA HAJI ARIFFIN , MRS We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus S. Hotel Manager

Good for overnight before are after a flight.

Customer review rating 4.1/5

Debs Solo - 21/03/2019 AccorHotels certified review

Small but functional. However, very poor food at their attached restaurant

Dear DEBORAH HICKS , MR. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager
Customer review rating 4.1/5

Em… Friends - 10/03/2019 AccorHotels certified review

Strategic location to transit in Surabaya

Dear DWI GUNTARI , MR. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

Comfortable

Customer review rating 4.1/5

Savitri Families - 10/03/2019 AccorHotels certified review

Its clean, but a little bit noisy. I can hear sound from next room. But overall comfortable, i can sleep peacefully

Dear SAVITRI DEWANTARI , MR. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

Nice

Customer review rating 4.1/5

Erdi Business - 24/02/2019 AccorHotels certified review

Literally on the airport and civenient when you had morning flight

Dear Mr. ERDI KUSUMO , We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Khuswatus Solikhin Hotel Manager
Customer review rating 4.1/5

Razi H. B. R. Business - 13/02/2019 AccorHotels certified review

Very bad and expensive

Dear RAZI HUSIN BIN r., MR. Thank you for taking the time to tell us about your experience at the ibis budget Surabaya Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khuswatus Solikhin Hotel Manager

Good

Customer review rating 4.1/5

Anonymous Business - 09/02/2019 AccorHotels certified review

I suggest to ibis can join accor club

Dear ERIKA WAHYU DEWANTI , MRS We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus S. Hotel Manager

Unreliable, not worth to book

Customer review rating 4.1/5

Nitsawan K. Friends - 08/02/2019 AccorHotels certified review

I booked the hotel for its airport transfer service since my flight would arrive late at night so I wanted a convenient and safe trip to the hotel. However, I just learned on my arrival that the normal service would be unavailable after 9pm and I was late for it due to the flight delay. At first, the hotel said that they would arrange a special transfer for me so I waited for about 30 mins but no one came or contacted me back. Thus, I grabbed a taxi to the hotel, which was located just in the other terminal of the airport but cost me 80k IDR, and the hotel rejected for any reimbursement even they offered the airport transfer for me. Staffs at the hotel can hardly speak English so it’s very difficult to communicate my problems with them as well. Moreover, the room was very small. I booked a family room to be shared with friends but it was smaller than a studio room in Singapore or NYC.

Dear NITSAWAN K. , MR. Thank you for taking the time to tell us about your experience at the ibis budget Surabaya Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khuswatus S. Hotel Manager

I'm interest

Customer review rating 4.1/5

Richi Business - 04/02/2019 AccorHotels certified review

Nice

Dear PERDATA RICHI, MR. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

Very Nice Place to stay

Customer review rating 4.1/5

Anru Business - 04/02/2019 AccorHotels certified review

Good Place to stay,clean room,friendly staff

Dear ANRU 2 , MR, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin General Manager

COMFORTABLE

Customer review rating 4.1/5

Yasmin Y. Solo - 01/02/2019 AccorHotels certified review

SO FAR SO GOOD. GREETING WITH NICE PERSON FROM FRONT DESK. PROCESS FOR CHECKIN WAS VERY SMOOTH AND I GETTING THE NICE ROOM.

Dear YASMIN Y. , MR We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus S. Hotel Manager

The small cozy room for transit

Customer review rating 4.1/5

Ryani P. K. Families - 30/01/2019 AccorHotels certified review

I love staying here because there will be no worry to be late for the flight and it suits well for people who transit. I hope there will be something that help me walk through the long corridor such a travelator or someone who help me with my loads because it's tiring to walk with big carrier and tentengan kecil lainnya after a trip (i'm not using suitcase) ;) the other services are good i love it.

Dear RYANI PUSPA K. , MRS We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

Good

Customer review rating 4.1/5

Darmawan Business - 30/01/2019 AccorHotels certified review

Good Hotel for business

Dear DARMAWAN , MR We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

Mr. Hanbali N.

Customer review rating 4.1/5

Hanbali N. Business - 25/01/2019 AccorHotels certified review

Good hotel for transit

Dear HANBALI N. , MR, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus S. Hotel Manager
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