Hotel - ibis budget Surabaya Airport
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Surabaya Airport

3.5/5 322 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast

Business services

  • Copy/print service available
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Hotel location

Our rooms

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

  • 139 rooms
  • 93 non-smoking rooms
    • 220/240 V AC
    • Air conditioning
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Manual temperature control
    • Shower
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings
4.0/5 AccorHotels Rating 1,500 reviews

Our guest reviews for ibis budget Surabaya Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 322 reviews
Hendry Business - 01/11/2018 AccorHotels certified review
« Good »

Need to improve on the check in process, need long time to get check in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MULYADI HENDRY, MR. Thank you for taking the time to tell us about your experience at the ibis budget Surabaya Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khuswatus S. Operation Manager

Jenny Business - 27/10/2018 AccorHotels certified review
« Near airport »

Small room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs JENNY MEILINAWATY , We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Khuswatus Solikhin Operation Manager

Dimas S. Business - 26/10/2018 AccorHotels certified review
« mr »

Great location, really pleasant and clean rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr, Deemas We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Khuswatus Solikhin Operation Manager

Anonymous Business - 19/10/2018 AccorHotels certified review
« Mr »

Simple and comfortable.Above standart for transit hotel

Aljoni Business - 16/10/2018 AccorHotels certified review
« Satisfied »

Clean, tidy, great stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALJONI , MR. , We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus S. Operation Manager

Abdul R. B. A. R. Business - 09/10/2018 AccorHotels certified review
« Good »

1. Hospitality - were very good with friendly staff . 2. Cleaniness - throughout were superb. 3. Ambience - cosy 4. Good sound proofing . Overall rating - Good and will highly recommend to others.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus S. General Manager

Anonymous Business - 09/10/2018 AccorHotels certified review
« Very smart setup for short term stays. »

Room had all I needed fir the few hours I spent. Only negative was poor performance of airconditioning unit (Room 105).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus S. General Manager

Melanie Friends - 09/10/2018 AccorHotels certified review
« You get want you need »

the staff is friendly. The bed is comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus S. General Manager

Rt Families - 09/10/2018 AccorHotels certified review
« Satisfied »

The overall experience that I had was satisfied but in the future I would expect that there should be soap and shampoo in the bathroom beside towels like in any regular hotels

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus S. General Manager

Iis K. Solo - 08/10/2018 AccorHotels certified review
« Satisfied with the services »

It's good place to stay when we need place to rest but most of the time the price not the same with you all put on soundboard but overall is good

Our hotel has responded to the review
Our hotel has responded to the review

Dear IIS KISBIANTI , MR. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus S. General Manager

Esther Couples - 08/10/2018 AccorHotels certified review
« Good »

It is clean and near than the airport but small and simple

Our hotel has responded to the review
Our hotel has responded to the review

Dear ESTHER RUIZ , MRS We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus S. General Manager

Hilda D. Couples - 08/10/2018 AccorHotels certified review
« Convenient,. clean, efficient, sufficient »

Very convenient airport hotel. The rooms were compact but extremely well planned so that even so they felt airey. The shower was fantastic and everything worked really well. The staff were friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HILDA D. , MR. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus S. General Manager

Riska Friends - 30/09/2018 AccorHotels certified review
« Nice place »

Beautiful view

Anonymous Business - 24/09/2018 AccorHotels certified review
« Good place for connecting flight »

Nice and clean hotel with good location only for catching a flight

Our hotel has responded to the review
Our hotel has responded to the review

Dear NUTTAPOL KAMSAENG , MR. Thank you for taking the time to tell us about your experience at the ibis budget Surabaya Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rachmad Suwardi General Manager

Dai Friends - 23/09/2018 AccorHotels certified review
« Great »

It was pleasant at the hotel. I booked it early through booking.com. However after i booked it theres a mistake and i made a few requests for the booking to be cancelled to which your hotel did not reply to any of my emails. So although the stay was pleasant, wont be recommending this to other fellow traveller, and won't be booking with you again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HIDAYAH ABDUL RAHIM , We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachmad Suwardi General Manager

Capung Couples - 07/09/2018 AccorHotels certified review
« Mr »

Awesome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, , We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachmad Suwardi General Manager

Christiani D. Couples - 05/09/2018 AccorHotels certified review
« Great Stay »

Just a few minutes walking to domestic airport. the food is excellent with many choices and the breakfast was amazing with indonesia traditional food, realy enjoy stayed with this hotel, definetly with come back in future. THANK YOU IBIS

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Christiani, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachmad Suwardi General Manager

Linda Couples - 05/09/2018 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Linda, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dear Mrs Christiani, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachmad Suwardi General Manager

Anonymous Business - 05/09/2018 AccorHotels certified review
« Convenient and straightforward »

Room is small yet comfy. Breakfast was just average. Overall a good quick stop before flying out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis budget Surabaya Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rachmad Suwardi General Manager

Wndrs Solo - 03/09/2018 AccorHotels certified review
« Beyond Comfy »

I like everything about the room, especially the view from my window. It's beautiful in a romantic kind of way. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RATNA WINDHI ARASARI , MR, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachmad Suwardi General Manager

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