Hotel - Sofitel Guiyang Hunter
Sofitel Hotel Sofitel Hotel

Sofitel Guiyang Hunter Hotel

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5.0/5 235 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna (Paying)
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 13 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Each luxurious hotel room features French design with local accents, the signature Sofitel MyBed, separate bath and shower, LCD TV, DVD player and WiFi.

  • 274 rooms
  • 50 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • WiFi in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.8/5 AccorHotels Rating Based on 737 reviews

Our guest reviews for Sofitel Guiyang Hunter

100% genuine reviews from our guests

Find out more
5.0/5 TripAdvisor Rating Based on 235 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Anonymous Business - 03/06/2018
« Hardware is good, service was a disappointment »

Most hardware / facilities in the hotel is in good condition. However service was a disappointment. Below are some comments: 1. Front desk staff was nice and efficient upon check in. 2. Gym was small but equipment was well maintained. However for the two times I went it felt like there is no air conditioning and there was a very strong scent that attacks the nose (smelt like renovation more than a pleasant scent). 3. Very nice environment at the executive lounge, however it is one of the worse food service I have seen at a lounge. There is VERY little food available and the hot food is kept inside the kitchen unlike other hotel served as a buffet style. Food quality was not satisfactory as well. 4. My major complaint will be about room service. I tried to order room service at around 7pm dinner time, wanted some bread to go along with the soup. The operator on the phone told me "sorry we do not have any bread at this time of day". I was shocked that a 4-5 star international brand hotel do not have ANY bread in stock (particularly when there is a buffet going on at night). I even told the operator that I know it is not on the menu but I can pay for it. The operator went on and asked the kitchen and called back still saying there is no bread and also executive lounge only have baguette. I finally gave up and ordered another appetizer instead and asked to speak to the manager on duty. After few minutes the manager called back and immediately offered bread, and asked what kind I wanted. I ended up with smoked salmon (because kitchen made it already) with soft rolls and butter. This incident clearly indicated that the front line staff does not think outside the box or try to problem solve when a request is "not by the book", "not on the menu". I was quite disappointed on the service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madame, Thank you for taking the time to tell us about your experience at the Sofitel Guiyang Hunter. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, 唐靓洁 Cassidy TANG 宾客体验经理 Guest Experience Manager

AccorHotels certified review
Larry L. Couples - 13/05/2018
« A Fantastic stay in beautiful Sofitei Guiyang »

The hotel is newly open and located in a good area that is closed to all the attractions. The room was well appointed, very spacious and luxurious. The staffs were cheerful and helpful. They speak good English. Special thanks to Josh for making our stay the most welcomed. Unlike most Chinese hotels, my check out experience I have with Sofitel Guiyang was fast, expedient and smooth. All and all, a wonderful stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Larry, We very much appreciate your comments regarding your stay at the Sofitel Guiyang Hunter. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as this time. Sincerely, Cassidy TANG Guest Experience Manager

AccorHotels certified review
Tracy T. Business - 08/05/2018
« Everything is great. »

People in Sofitel are very nice and polite, very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracy, Thank you so much for staying at Sofitel Guiyang Hunter and give us a nice comment! As the top luxury brand in Accorhotels, we are always to bring you a better experience1 Hope to see you soon! Best regards, Cassidy T. Guest Experience Manager

AccorHotels certified review
Bruce T. Business - 07/05/2018
« beautifully appointed hotel. »

Overall a very good experience. Some feedback. On the second day of my stay my shampoo and body wash in the bathroom was not replaced. In the lounge, there was the grand piano playing as well as the CD player playing music. At times I thought they were not in synch. Just the piano would have been excellent. However these are only minor issue. overall a very pleasant stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bruce, We very much appreciate your comments regarding your stay at the Sofitel Guiyang Hunter. It is always a pleasure to receive positive feedback and thank you so much for let us know the minor issues. I will share your comments with our team and improve what we are doing currently. Thank you again for sharing your experience, and we hope your next visit will be even better than this time! Sincerely, 唐靓洁 Cassidy TANG 宾客体验经理 Guest Experience Manager

TripAdvisor review
Couples - 05/05/2018
« Excellent hotel »

Nice room, amaizing view from 55 floor. Vip club very cosy with nice staff. Dinner buffet with top choice and top food. Control of lights, curtains, air conditioning by Ipad needs little time to Master.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LaoMO, Thanks for choosing Sofitel Guiyang Hunter and give us such a good comment! We'd like to invite you to come back as soon as you can to experience again our upgraded dinner buffet and other dining choice in hotel, hope you will like it! Best regards, Cassidy TANG Guest Experience Manager

AccorHotels certified review
W. H. Families - 27/04/2018
« Wonderful stay at the best hotel in Guiyang. »

My appreciation is beyond by my words.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thanks for staying in Sofitel Guiyang Hunter and gave us such a good comment! Wish you a pleasant day and hope to see you back soon! Best regards, Cassidy TANG Guest Experience Manager

AccorHotels certified review
Z. Z. G. Friends - 25/04/2018

Excellent service from Service Center Emily, GRO Sammi, Front Desk Jerry Lin and Manager Yilia. I definitely will come back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Z., We very much appreciate your comments regarding your stay at the Sofitel Guiyang Hunter. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will always be pleasant to you! Sincerely, 唐靓洁 Cassidy TANG 宾客体验经理 Guest Experience Manager

AccorHotels certified review
H. Z. X. Business - 25/04/2018
« Good location and Excellent service »

The location is pretty nice, shopping mall just close by. As well as my favorite Starbucks. The hotel is beautiful and the sevice was excellent, especially, Yilia from Front Office!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for taking your precious time to give us a good feedback! We are so glad to see that you had great time here and your satisfaction to our ambassadors! Hope to see you next time! Sincerely, 唐靓洁 Cassidy TANG 宾客体验经理 Guest Experience Manager

AccorHotels certified review
Mei Friends - 22/04/2018

Well trained staff and good service attitude,eager to help .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mei, Thanks for choosing Sofitel Guiyang Hunter for your stay! Your compliments to our staffs really encourage us to deliver a better service to our guests! Hope to see you next time! Best regards, Cassidy TANG Guest Experience Manager

AccorHotels certified review
W. J. Business - 02/04/2018
« Nice view »

Good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W., Thank you for choosing Sofitel Guiyang Hunter as your stay in Guiyang. Appreciate your good comments regarding to the service and the nice view! Hope we will always be your first choice! Best regards, Cassidy TANG Guest Experience Manager

AccorHotels certified review
Anonymous Business - 24/03/2018
« Hotel new. Facilites OK. Some areas for improvement. »

Staff at check in counter and lobby very helpful with good English. Room good, clean and comfortable. Breakfast OK. Coffee variety limited Disappointed there is no computer facilities to check emails

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thanks for choosing Sofitel Guiyang Hunter for your stay and spend your precious time to share your experience with us online! Your comments are well received and we will follow up accordingly. Should you need the access to your emails, hotel is able to offer a laptop at your disposal, please contact our service center, our ambassadors will provide you the full details. We will make great efforts to provide a superior service for our guests! Hope to welcome you in the near future! Best regards, Cassidy TANG Guest Experience Manager

AccorHotels certified review
L. Business - 20/03/2018

Friendly staff and good attitude

Our hotel has responded to the review
Our hotel has responded to the review

Dear L., Thank you for choosing Sofitel Guiyang for your stay! We are well noted that your good comments regarding the team and love to share it with all the staffs here. It means a lot, thank you! Hope you will always choose us! Best regards, Cassidy TANG Guest Experience Manager

AccorHotels certified review
D.. Business - 19/03/2018
« everything is very good »

I have to mention one thing.. the last night , I left the room at 9pm.. and my friend forgot to close the door.. When I returned at 3am.. the door is still open, but nothing was found that I lost... unbelievable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear c., Thank you for choosing Sofitel Guiyang and take your precious time to do the survey ! Glad to hear your compliment regarding our safety level of our hotel, we have surveillance cameras 24/7 closely watching every corner in hotel. We try our best to ensure the safety of our guest and their belongs. But just in case, it would be better to check the door before leaving the room next time :P You're very welcome to come back again! Looking forward to seeing you! Best regards, Cassidy TANG Guest Experience Manager

AccorHotels certified review
Dawei S. Friends - 19/03/2018
« Happy to stay in the hotel »

The room was large enough and the view was amazing. But there's a thing that annoyed me, the water tap of the bathtub leaked water when I turned on the water tap, making the bathroom floor so wet and slippy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. s., Thanks for staying with Sofitel Guiyang Hunter during the last 2 days, we are glad to see that you had a great experience here! Meanwhile, we are sorry to let you feel uncomfortable regarding the bathtub leaking, we have sent professionals to check. Please let us know if there is any issues during you stay next time, we are always to make your stay magnificent! Best regards, Cassidy TANG Guest Experience Manager

AccorHotels certified review
Jason W. Solo - 27/02/2018
« I'm particularly grateful to Flora Li for her help!!! »

Thanks for checking and guidance from Flora Li. She entirely accompanied me in whole checking,also briefly made an introduction of hotel and scenic spots in its surrounding!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zhong Yun W., Wish you a great Chinese New Year! We appreciate your comment regarding your stay at the Sofitel Guiyang Hunter and the special recognition for Flora Li! We're always glad to provide you the unforgettable experience here! You are very welcomed to come back! Sincerely, Cassidy TANG Guest Experience Manager

AccorHotels certified review
W. H. Friends - 27/02/2018
« Amazing loyalty recognition at this property »

It is an amazing experience at this hotel, special thanks to duty manager King CHEN and FOM PENG Yi. The excutive lounge is also amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Wish you a pleasant New Year! Thank you for choosing Sofitel Guiyang Hunter and continuous support to Accor LeClub! We're looking forward to welcome you here again! Best regards, Cassidy TANG Guest Experience Manager

AccorHotels certified review
Anonymous Couples - 05/02/2018
« The overall experience was good but still room for improvement »

The receptionist seems to be new, the check in process was not as smooth as I was expecting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thanks for choosing Sofitel Guiyang Hunter for your stay and spend your precious time to share your experience with use online! Your comments are well received and we will follow up accordingly. We will make great efforts to provide a superior service for our guests! Hope to welcome you in the near future! Best regards, Cassidy TANG Guest Experience Manager

AccorHotels certified review
Nick Solo - 26/01/2018
« Wonderful experience for members. »

I’ve been in Sofitel Guiyang for serveral times. It’s a surprise that lounge staff can still remember my last name. Special thanks to Rebecca, Caroline, Tina and Olivia, and all staff at lounge. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nick, It's such a pleasure for Sofitel Guiyang Hunter to welcome you again! Thank you for taking your precious time to share your experience online! I will let the lounge members know your good comments! All of us will make the efforts to create an unforgettable experience for our dearest guests, we call it HEARTIST in Accor! Wish to see you come back soon! Best regards, Cassidy Tang Guest Experience Manager

AccorHotels certified review
Tong S. T. Families - 23/01/2018
« The Best Hotel in Guiyang »

My family was really delighted with Sofitel Guiyang during our 3-week stay here. It's conveniently located next to the Hunter Shopping and Entertainment Mall which makes everything central. There are lots of local restaurants nearby and we have absolutely enjoyed all the authentic food in the area. This hotel is brand new and the room we stayed in had a fabulous view of the city. The room was very clean and comfortable, it was fitted with automatic warming titles in the bathroom and smart electronics throughout. Our room came with Club Millesime breakfast, afternoon tea and happy hour drinks and snacks. The staff at Club Millesime were extremely friendly and helpful. The ladies there were able to speak excellent English. My husband caught a nasty flu during the stay and the Club Millesime staff brought house made soothing ginger tea to our room each morning, all complimentary. We were well lookaftered during our stay. A special thank you goes to Manager Yilia and her team for their heart warming services. We shall be back soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Z., We very much appreciate your comments regarding your stay at the Sofitel Guiyang Hunter. It is always a pleasure to receive such positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cassidy TANG Guest Experience Manager

AccorHotels certified review
William W. Business - 06/01/2018
« Nice People and Nice Hotel »

The experience at this property was wonderful, as well as the lounge is perfect, specially the lovely staff. I would li to send my sincere appreciation to all the people at lounge, Rebecca, Lily, Caroline, Olivia, Tina, respectively.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Willian, Thank you for choosing our hotel for your stay in Guiyang! We appreciate your comments regarding your stay at the Sofitel Guiyang Hunter. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially the ambassadors in club lounge. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cassidy TANG Guest Experience Manager

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