Hotel - Sofitel Guiyang Hunter
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Sofitel Guiyang Hunter Hotel

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4.7/5 447 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 13 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Each luxurious hotel room features French design with local accents, the signature Sofitel MyBed, separate bath and shower, LCD TV, DVD player and WiFi.

  • 274 rooms
  • 50 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • WiFi in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 447 reviews

Our guest reviews for Sofitel Guiyang Hunter

100% genuine reviews from our guests

Find out more
AccorHotels certified review
William W. Business - 06/01/2018
« Nice People and Nice Hotel »

The experience at this property was wonderful, as well as the lounge is perfect, specially the lovely staff. I would li to send my sincere appreciation to all the people at lounge, Rebecca, Lily, Caroline, Olivia, Tina, respectively.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Willian, Thank you for choosing our hotel for your stay in Guiyang! We appreciate your comments regarding your stay at the Sofitel Guiyang Hunter. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially the ambassadors in club lounge. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cassidy TANG Guest Experience Manager

AccorHotels certified review
Nick Solo - 08/12/2017
« Great service from the team »

Good neighbourhood, very convenient. Quick and smooth check-in at 55th floor, upgraded the room for Accor platinum member. Great service at executive lounge. Wonderful city view from above. Feel like home talking with lounge staff. They've introduced a lot of interesting things about the city to me. Special thanks to Caroline, Lily, Tina and Olivia.I've forgot my iPad Pro, Apple Pencil and keyboard accidentally at the lounge at check-out. They have helped to locate my belongs, communicate with each other and have them safely stored in the locker. Ms. Peng return all of them to me the second day. It's my best experience among all of the Sofitel's in China. Definitely will come back next time in Guiyang. Thanks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Greetings from Sofitel Guiyang Hunter. Thank you very much for taking your invaluable time and providing us with the excellent feedback. We are very pleased to see that overall you enjoyed your stay with us. As our valuable Le Club member, your feedback is very important to us, I will share your comments with our entire team and Caroline, Lily, Tina, Olivia and Ms. Peng in particular. I am sure that this feedback will serve as an encouragement to all of our ambassadors. Thank you again for the great review, we look forward to welcoming you back in the near future. Sincerely, Kevin Yang Guest Experience Manager

AccorHotels certified review
Hao Couples - 28/11/2017
« Best hotel in Guiyang so far. »

I booked a JUNIOR SUITE and had been upgraded to a PRESTIGE SUITE because of my platinum status. Wonderful. The suite was comfortable, clean, spacious and functional. The staff was very helpful and polite. Wine selection in the club lounge was so great. As in the tallest building in Guiyang, I could get a fantastic view of the city. Olivia, Lily and Rebecca in the club lounge had delivered an excellent service to us. Thank you all. I need to mention one thing that I am not happy with. This hotel has opened for nearly one year, but the pool is still under maintenance. This will definitely affect the overall experience of guests who stay at a Sofitel branded hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Zhu, Thank you very much for staying with us and completing the on-line survey. We are very pleased to see that overall you enjoyed your stay with us, especially for the service which delivered by Club Millesime team Olivia, Lily and Rebecca. But at the same time, we regret that the pool service was not up to your expectation, please rest assure we are woking actively on that and it will be reopen soon. We do apologize for the inconvenience that caused during your stay. As our valuable Le Club member, we thank you again for your comments and most of all feedback in which is so important to us here, we are looking forward to welcoming your back soon and we will do our best to ensure you have a wonderful experience. Sincerely, Kevin Yang Guest Experience Manager

AccorHotels certified review
Geoff Business - 27/11/2017
« Fantastic »

This new hotel is very impressive. All is well organized. Little point of improvement would be the knowledge of English by the staff members.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., Greetings from Sofitel Guiyang Hunter. Thank you very much for staying with us and completing the on-line survey. I'm very pleased to see that overall you enjoyed your stay with us, but at the same time I regret that the WiFi experience and staff English skill was not up to your expectation, please rest assured that we will continuously train our staff and upgrade our equipment to meet your expectations. As our valued Le Club Member, your satisfaction is very improtant for us, as it is with comments like yours that allow us to grow. We are looking forward to welcoming your back soon and we will do our best to ensure you have a wonderful experience. Sincerely, Kevin Yang Guest Experience Manager

AccorHotels certified review
Jocelyn Business - 20/11/2017
« Miss »

I went there for business trip last weekend. The hardware facilities are great because it's a new hotel. Howeve, the service of your front desk is terrible.Because I don't only choose any single hotel brand when make my travel plan, I don't become the platinum level of any hotels. I'm the gold card level customer for SPG,IHG and Marriott. It's common to be treated not as well as those customers who signed cooperate rate with your hotel directly when I reserve a room via some third party such as Citrip. But I was your customer anyway. My words were ignored when I said "please give me a good room or upgrade if possible because this is my first time to this hotel." Then they gave me my key card. It turned out that my key card didn't work. So I need went back to the front desk for a new key card. I told her my room was a corner room closed to the elevator and ask her if she can change another one for me. Your unprofessional staff said " according to your reservation order , I can only give you corner room! So no way to change." And I said" then can I have a room on non-smoking floor because I remarked this request when did reservation on Citrip ?" She said" no rooms are available on non-smoking floor. That is the only room for you." It was 3pm. I don't believe at that time all the other rooms were occupied. She was so rude and impolite. I was very tired that day so I didn't argue anything with her and just took my new key card. I can't believe it's the service from a intl 5 star hotel. I paid more than ¥1000 for that room but experienced discrimination! So disgusting !!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Z., Thank you for taking the time to tell us about your experience at the Sofitel Guiyang Hunter. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Please rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Sofitel. Please do not hesitate to contact me during your next visit. Sincerely, Kevin Yang Guest Experience Manager

AccorHotels certified review
Rad W. Business - 20/11/2017
« Another fantastic stay at Sofitel Guiyang Hunter »

As always this is by far the best Sofitel I've stayed at in China. Lily and Yilia in the executive lounge were wonderful. My guests felt welcomed and we were able to conduct much business discussion during my stay. I definitely would recommend other on staying here in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guiyang Hunter. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. And your lovely comments will be definitely shared with the entire team especially Lily and Yilia. As our valuable Le Club member, we thank you again for your comments and most of all feedback in which is so important to us here, and we hope to see you again soon for another magnifique journey with us. Sincerely, Kevin Yang Guest Experience Manager

AccorHotels certified review
C A. B. Friends - 13/11/2017
« Flawless Service and Friendly. »

Outstanding property, excellent location, professional service!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. B., We very much appreciate your comments regarding your stay at the Sofitel Guiyang Hunter. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin YANG Guest Experience Manager

AccorHotels certified review
Y. H. Business - 14/10/2017
« Living a highlife in Guiyang »

Beautifully designed room and restaurant. Great view of the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Y., Thank you for staying with us and completing the on-line survey. We are very pleased to see that overall you enjoyed your stay with us. As our valuable Le Club member, we thank you again for your comments and most of all feedback in which is so important to us here. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Y. Guest Experience Manager

AccorHotels certified review
Anonymous Couples - 11/10/2017
« I will come back »

It was a great experience. Especially in the Club Lounge, I can only say thank you very much to Olivia, Tina, Lily and the rest of the team in the lounge. They helped us in everything we needed and always with a smile.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ezquerra, We very much appreciate your comments regarding your stay at the Sofitel Guiyang Hunter. It is always a pleasure to receive positive feedback. I will share your comments with our team and Olivia, Tina, Lily in particular . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Yang Guest Experience Manager

AccorHotels certified review
Aitor Couples - 07/10/2017
« Good experience »

We had a very good experience and enjoyed our stay very much. The most positive aspect, the Club Lounge. Especially Tina and Olivia, they were very friendly and attentive, helping every time we needed it, with our booking for "Colorful Guizho" and also with are boarding passes and transportation to the airport. We will repeat if we have the chance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Erny, We very much appreciate your comments regarding your stay at the Sofitel Guiyang Hunter. It is always a pleasure to receive positive feedback. I will share your comments with our team and Tina, Olivia in particular. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Yang Guest Experience Manager

AccorHotels certified review
W. Business - 05/10/2017
« Excellent stay »

Fantastic. Yilia, Caroline and Tina in Club lounge were outstanding hosts.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Watene, We very much appreciate your comments regarding your stay at the Sofitel Guiyang Hunter. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It was a pleasure to share your warm comments with our team and Yilia, Caroline and Tina in particular. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Kevin Yang Guest Experience Manager

AccorHotels certified review
Edmund W. Business - 19/09/2017
« Good and bad »

Room and service was great but many venues are still not operational. It's a nuisance to be unpleasantly surprised

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you for staying with us and completing the on-line survey. We are very pleased to see that you enjoyed our guest room and service, but at the same time we regret that the WiFi, swimming pool, luggage assistance and member recognition experience was not up to your expectation, we would like to offer our sincere apologies for the unpleasant experience that it caused. Your valuable feedback has been shared with our managment team, please rest assured that we will keep following the progress and relevant improvements will be made on that accordingly. Mr. W., thank you once again for your valuable feedback, we are looking forward to welcoming your back soon and we will do our best to ensure you have a wonderful experience. Sincerely, Kevin YANG Guest Experience Manager

AccorHotels certified review
Rad W. Business - 02/09/2017
« Excellent stay and wonderful property »

This was my first time staying at Sofitel Guiyang, the staff was wonderful, food excellent, and room was extremely nice. I look forward to staying here again next time I'm in Guiyang! This should be the standard all Sofitel holds themselves to.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you for staying with us and completing the on-line survey. We are very pleased to see that overall you enjoyed your stay with us. As our valuable Le Club member, we thank you again for your comments and most of all feedback in which is so important to us here, we are looking forward to welcoming your back soon and we will do our best to ensure you have a wonderful experience. Sincerely, Kevin Yang Guest Experience Manager

AccorHotels certified review
Anna Families - 21/08/2017
« reception desk lack of experience which gave very bad expression but been improved during next stay »

reception desk seemed always busy busy busy and never prepared in advance for room welcome service even they were aware of your le club gold membership even it's your birthday . the swimming pool has endless construction date to be ready for public. the room service and concierge service were warm and nice, especially one lady from lobby and one gentleman (sorry I didn't remember his name he is a doorman)gave us super nice help and he could easily remember me and my mum's name when we sleep again in the hotel ~room is clean but always some rubbish from previous guest were left behind the sofa or under desk ..the cleaning was not that enough

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., Thank you for staying with us and completing the on-line survey. We are disappointed to read the issues that you raised in your note, and would like to offer our sincere apologies for the unpleasant experience that it caused. We regret that the arrival and guest room experiences were not up to your expectation. Please rest assured that necessary improvements will be made on that accordingly. As our valuable Le Club Gold member, you satisfaction is always important as the comments like yours that allow us to grow. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kevin Yang Guest Experience Manager

AccorHotels certified review
Antonio L. Families - 07/08/2017
« Rooms weren't readied upon our arrival, which was approx. 17:00. »

Despite the long wait, the staff were extremely helpful, especially those of the lounge.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you very much for taking your invaluable time to complete the on-line survey. We regret that the arrival experience was not up to your expectation, and would like to offer our sincere apologies for the inconvenience that it caused. Please rest assured necessary improvements will be made on that accordingly. As our valuable Le Club member, we thank you for your constructive comments and most of all feedback in which is so important to us here, we are looking forward to welcoming your back soon and we will do our best to ensure you have a wonderful experience. Sincerely, Kevin YANG Guest Experience Manager

AccorHotels certified review
Jason Y. Business - 07/08/2017
« An new hotel, an old friend »

Opening just half a year, Sofitel Guiyang is becoming a must of my stays in the city. Several stays there after, I got to know maybe all members of lounge team. Thank you Jason for nice communication with you. Thank you Yilia for your patience with my request, and congratulations for the success of your entire team.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y., Thank you very much for taking your invaluable time and providing us with the excellent feedback. As our valuable Le Club member, we are very pleased to see that overall you enjoyed your stay with us again, it was a pleasure to share your warm comments with our Club Lounge team and Jason, Yilia in particular. And your lovely comments will be definitely shared with the entire team. Thank you again for your review and we look forward to welcoming you back soon. Yours Sincerely, Kevin Y. Guest Experience Manager

AccorHotels certified review
S., H. Business - 05/07/2017
« Great! »

a pretty new hotel, very clean. food is quite good.

AccorHotels certified review
K. K. Couples - 03/07/2017
« Great hotel with friendly, service-minded staff and very tasty food »

Our stay in Sofitel Guiyang was fantastic. The room was even better than expected. The staff was very friendly and helpful. We enjoyed the great variety of local and international food for breakfast.

AccorHotels certified review
Jules F. Business - 25/06/2017
« Professional, forthcoming, friendly staff. »

I much enjoyed the stay in the new, well decorated Sofitel. The staff was very professional and i would like to especially mention the forthcoming, quality service offered by your club manager on the 23rd floor. It was a pity that the swimming pool wasnt open yet, but i enjoyed the modern Gym instead. The elevator system is a bit awkward, having to go up-transfer-down via 2 elevators, but its manageable Definitely very high up on my list when back in Guiyang

AccorHotels certified review
Hui L. Business - 21/06/2017
« spacious room and comfortable restroom »

I just stayed in this hotel for one night, but I was totally impressed by the restroom facility. Like most of 5-star hotel, the restroom is clean, dry and nicely deco'ed. But the best part of this hotel is the heated floor in the restroom. It made me feel very comfortable esp. after shower. The room and facility are very good. But there is room for service to be improved.

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