Hotel - Novotel Muenchen City Arnulfpark
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Novotel Muenchen City Arnulfpark Hotel

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4.5/5 1,042 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Polish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 06:30 - 23:00
    • Opening hours : Week-end 06:30 - 23:00
  • Drink vending machine

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Ideal for business trips or family stays: 2 children up to 16 years stay free of charge in their parents' or grandparents' room, including free breakfast. Our hotel has 185 air-conditioned rooms with all the modern comforts and free WIFI.

  • 185 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Drink vending machine
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 5,040 reviews

Our guest reviews for Novotel Muenchen City Arnulfpark

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,042 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Km -. L. Business - 13/02/2018
« Perfect every time »

I am a regular guest at this hotel and I can say that, in addition to the great setup and services, the standards are always consistent - which is priceless to a business traveller. I can always count on the friendly and flexible staff going out of their way to make me feel welcome and the spotless rooms and facilities that make me feel comfortable every time. Every stay there is a pleasure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms M., "Every stay there is a pleasure" - Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed the room. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

AccorHotels certified review
Anonymous Business - 13/02/2018
« Your restaurant would not serve me »

I am allergic to nuts and seafood. I was having a business dinner with ~10 people and your restaurant staff refused to serve me even a plain steak or salad, saying they could not accommodate the allergies. It makes me not want to stay at Novotel hotels in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. V., I would like to offer my sincere apologies for the faults and human errors regarding the restaurant. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay at Novotel München City Arnulfpark. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Jochen Fuchs General Manager

AccorHotels certified review
Andy Families - 12/02/2018
« good quality, helpful staff, convenient location »

We were late arriving with a car (none of which were planned) and they were very helpful and accommodating. Room was excellent for the price with all facilities and a great size for the family. Only downside is it was further from the train station than reviews had indicated (with kids 15-20 minutes) and you should catch the tram not try and walk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise "good quality, helpful staff, convenient location". We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

AccorHotels certified review
Simon Business - 11/02/2018
« Modern and clean experience - great breakfast. »

Slightly slow check-in experience as the front office agent wasn't able to identify me as a guest that already checked in online - maybe she was new, but she was smart enough to ask for her colleagues help. Room was great - modern, clean, and quite spacious. Loved how there was electric outlets on both side of the bed for my mobile charging needs over night. However, sometimes I was confused with all the light switches (which switches turns which light etc). Will definitely try to stick with Novotel if its not pricey in the future over Ibis next door.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the positive assessment, the top marks and the praise for the breakfast. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. But we regret that your experience with the check in did not completely meet your expectations; please allow us to express our sincerest apologies. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

AccorHotels certified review
Anonymous Business - 09/02/2018
« Good but noisy ventilation »

The ventilation in the bathroom was very noisy and I couldn't find any way to turn it off. With all lights turned off and even the room card removed, it was still running. I could hear it from my bed even with the bathroom door closed. Other that that no problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. U., I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the noisy air condition. We sincerely apologize for this occurence and will take the appropriate measures. I assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Jochen Fuchs General Manager .

AccorHotels certified review
Alan Business - 04/02/2018
« business with pleasure »

excellent all around

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the very positive assessment, the top marks and the big praise "excellent all around". We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

AccorHotels certified review
Alex Couples - 03/02/2018
« Nice new hote »

Inviting bar area. Room: clean, quiet, modern furniture, nice up level standard bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise for the bar area and the room. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

AccorHotels certified review
Patrick Families - 02/02/2018
« Recommending to friends. »

Our stay here was very pleasant and comfortable. The hotel lobby blends into the cafe/bar, dinning and kids play area. Good atmosphere for family stay. The rooms are clean and very comfortable. Staff are helpful and friendly. The hotel is 20 mins walk from the city of quicker taking a tram. Fantastic to have the largest Mercedes show room a block away - must visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the very positive assessment, the top marks and the big praise for the atmosphere, the rooms and the staff. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And thank you very much for pointing out the drainage in the shower, which I immediately passed on to the responsible head of department. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

AccorHotels certified review
Clw Solo - 30/01/2018
« Great hotel in just the right location for where I needed to be. »

Friendly staff, upgrade on check in, clean comfortable rooms and good facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

TripAdvisor review
Solo travel - 30/01/2018
« Hotel Review »

Lovely modern hotel, friendly helpful staff, comfortable rooms and an upgrade to a superior room on arrival. Hotel was in the perfect location for the venue I was going to. Would certainly stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for the top review. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings. We will gladly pass along the great feedback on our services to the respective staff members and employees. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

AccorHotels certified review
Anonymous Business - 29/01/2018
« Really poor wifi! »

Food is limited and WiFi is unacceptably poor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., I would like to offer my sincere apologies for the problems regarding the Wi-Fi. I assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. It was a pleasure to have you as our guest and I would like to thank you for taking the time to review your stay at Novotel München City Arnulfpark. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at our hotel. Best regards, Jochen Fuchs General Manager

AccorHotels certified review
Andrew Business - 29/01/2018
« Excellent »

Every staff member was extremely helpful with anything we needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise for the staff. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

AccorHotels certified review
Sally H. Friends - 27/01/2018
« Pleasant stay »

Friendly staff, happy to help move rooms when the original one didn't suit, excellent breakfast, very helpful!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. h., Thank you for staying with us at Novotel München City Arnulfpark and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and the breakfast in particular. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the lovely remarks especially on the staff. We really hope to be able to welcome you again as our guest. Best regards, Jochen Fuchs General Manager

AccorHotels certified review
Gill Friends - 27/01/2018
« Clean room. good location. »

All was fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H., On behalf of my entire team as well as on a personal note, I would like to thank you for the positive review and the comment "All was fine". We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Jochen Fuchs General Manager

AccorHotels certified review
Dave C. Business - 26/01/2018
« great about from the wifi »

Very good and good facilities. But you free wifi is not fit for purpose and in 2018 you should not expect people to pay for wifi

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., I would like to offer my sincere apologies for the problems regarding the Wi-Fi. I assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. It was a pleasure to have you as our guest and I would like to thank you for taking the time to review your stay at Novotel München City Arnulfpark. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at our hotel. Yours sincerely, Jochen Fuchs General Manager

TripAdvisor review
771olivierh Business - 25/01/2018
« Business trip to munich »

Great place to stay in Munich, excellent service, clean and silent rooms. Very good WiFi coverage. Excellent breakfast offering with a broad choice, did not try the restaurant. Will book this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you yo much for the stellar review. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. We will gladly pass along the positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed the breakfast. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

AccorHotels certified review
A C. Families - 23/01/2018
« Mr »

Very good hotel with friendly staff speaking English and German. This hotel is very well set up for families with small children.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise for the staff. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

AccorHotels certified review
Brett Families - 17/01/2018
« A Quality Hotel »

We had an enjoyable stay were we felt “at home”. The front desk staff were very helpful and delightfully friendly. The room was absolutely spotless and serviced every day to a high standard. The breakfasts provided were very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr N., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the very positive assessment, the top marks and the big praise for the staff, the room and the breakfast. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. But we regret that our pillows werde to hard for you; please allow us to express our sincerest apologies. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

AccorHotels certified review
Henrique B. Business - 16/01/2018
« Good, with minor issues »

Hotel is good in general and the staff is very receptive / kind. Good bedrooms, good common area, gym is limited. Main issues in my opinion are very poor internet (you have to pay to get a decent download speed) and restaurant has a very limited set of dishes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. Thank you for the positive assessment and the praise for the staff. But we regret that your experience with the wifi and our restaurant did not meet your expectations; please allow us to express our sincerest apologies. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Yours sincerely, Jochen Fuchs General Manager

AccorHotels certified review
Sue Couples - 15/01/2018
« Modern hotel, great breakfast »

Nice hotel with prompt, helpful communication prior to check in. Breakfast was very well stocked with great service. Room was fine but could have been cleaner, bed was quite uncomfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms C., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. Thank you for the positive assessment and the big praise for our breakfast. But we regret that the bed did not meet your expectations; please allow us to express our sincerest apologies. And I do acknowledge, that there is still “room for improvement” in the cleanness category. Please be assured that this particular issue will be addressed and discussed within our local team and that we will try our best to improve in this area even more. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Yours sincerely, Jochen Fuchs General Manager

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