Hotel - Novotel Muenchen City Arnulfpark
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Novotel Muenchen City Arnulfpark Hotel

4.5/5 1,163 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Polish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30 - 23:00
    • Opening hours : Week-end 06:30 - 23:00

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Our rooms

Ideal for business trips or family stays: 2 children up to 16 years stay free of charge in their parents' or grandparents' room, including free breakfast. Our hotel has 185 air-conditioned rooms with all the modern comforts and free WIFI.

  • 185 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 6,384 reviews

Our guest reviews for Novotel Muenchen City Arnulfpark

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,163 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Mark W. Business - 12/09/2018 AccorHotels certified review
« Very comfortable stay »

Pleasant ambience and very comfortable rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the very positive assessment, the top marks and the big praise for our rooms and the ambience. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Anonymous Business - 11/09/2018 AccorHotels certified review
« All Good, Thanks! »

Fully professional as always!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., "Fully professional as always!" - Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed your stay. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

Anonymous Business - 09/09/2018 AccorHotels certified review
« Perfect »

Extremely clean room, the best bed & mattress I’ve ever slept on, cheerful and kind staffs, nice service at the bar, good shower room. Location is also great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr O., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise "he best bed & mattress I’ve ever slept on". We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

S Families - 08/09/2018 AccorHotels certified review
« Fantastic hotel for a family stay »

Stayed here for one night with my two kids. Dinner at the hotel’s restaurant was very nice and the kids could play on the PlayStation they have in the lobby as well as the ping pong table. The bed was so comfortable. One of the best beds I have ever slept on in a hotel. Breakfast buffet was varied and tasty. The hotel is within a short walk to a U Bann train station so the getting to the Deutsches Museum was very easy and the hotel has its own parking (for a fee) which was very good for us since we came with a car. They also gave the kids a small gift upon checking in. Really reasonably priced hotel that exceeded my expectations. I would definitely stay here again on my next visit to Munich.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. R., "Fantastic hotel for a family stay" - Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

Anonymous Families - 04/09/2018 AccorHotels certified review
« Good but nothing special. »

The hotel was clean and very modern but had tons and tons of small children running everywhere even after 10:30 at night. Will avoid hotel next time for this reason.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. D., I would like to offer my sincere apologies for the disruptions caused by children running around. We will try here to exert more influence in the future. But I also ask for your understanding that during the holidays very many families are our guests. I feel very bad for the inconveniences you had to deal with. Now I would like to ask you to give us another chance. I very much hope that on your next visit we will leave you completely satisfied. We would be honored to welcome you back. Best regards, Jochen Fuchs General Manager

Dr M. Couples - 03/09/2018 AccorHotels certified review
« Perfect staff , modern furniture »

Great experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. A., We very much appreciate your comments regarding your stay at the Novotel Muenchen City Arnulfpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jochen Fuchs General Manager

Dja998 Business - 30/08/2018 AccorHotels certified review
« Classy! »

Beautifully designed and cozy public interiors (reception, bar, restaurant, terrace). Room at high standard! Delicious breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise for our public interiors, the rooms and the breakfast. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Anonymous Families - 30/08/2018 AccorHotels certified review
« Hussain »

Everything was amazing very clean hotel and room with great staff was very glad to stay in novotel love it. One thing I did not like which is blocking amount for each night other than this everything was perfect. Thanks to you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise for the room and the staff. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. But weg regret the problem regarding the amount blocked on your credit card; please allow us to express our sincerest apologies. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

David Business - 29/08/2018 AccorHotels certified review
« Nice hotel, close to my employer office and the tram »

Clean hotel, comfortable beds, nice in-room dinning, the chocolate in the mini bar is delicious. Also is not expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jose Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours Sincerely, Jochen Fuchs General Manager

Awadh Families - 28/08/2018 AccorHotels certified review
« Sparkly clean and comfort. »

Very clean and comfort , staff were respectful, location is not far from center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Awadh, Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Abo _. Families - 27/08/2018 AccorHotels certified review
« Very quiet place and perfect location »

The hotel is four stars it’s clean and big rooms honest place

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yahya Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours Sincerely, Jochen Fuchs General Manager

Family - 27/08/2018 TripAdvisor review
« Happy Stay »

Stayed here for 2 nights. Quite happy with the stay. Would recommend. Lady handled my check-in was not knowledgable enough which I've reported to the management and they have responded. I am very happy with room, bed quality and services. Definitely would recommend. Closer to Public transport is huge advantage.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hiarindamdas thank you very much for taking the time to review your recent stay at our hotel here as well. It is very important for us to get feedback and as you write in your comment there are always possibilities to become better. As a result of your comment we will start the first training session with our front desk team on Sunday and I am sure that we will suprise you in a positive way upon you next stay. Warm regards Jochen Fuchs General Manager

Moza Families - 26/08/2018 AccorHotels certified review
« Worst »

The worst experience ever I wont book in any novotel hotel again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. A. Thank you very much for your visit and for taking the time to tell us about your experience at Novotel München City Arnulfpark. At Novotel, we strive to provide a very good service experience for every customer; therefore your feedback is very important to us. We regret that your experience with our hotel and our service did not completely meet your expectations; please allow us to express our sincerest apologies. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Arindam D. Families - 25/08/2018 AccorHotels certified review
« Nice Stay »

I've enjoyed the stay here. On the first day 22nd August afternoon the lady at the reception was not knowledgable enough about advanced online checkin (which I've done prior to arrive at the hotel) and on top of that she was rude and not apologetic despite having lack of knowledge. This lady should be cautioned and trained further as she is not good enough for the reception duty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arindam Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. Nevertheless I see that we have to take more effort to train our front desk staff. That is a very good and helpful feedback for me and I can assure you that we will work on this. We hope to welcome you as our guest soon again. Yours Sincerely, Jochen Fuchs General Manager

A. Families - 23/08/2018 AccorHotels certified review
« A. »

Room clean but not keeping drinking water in the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A. Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. We do appreciate ratings as well as written feedback from our guests as it helps us improve our continuous efforts for the best service possible. Your opinion matters to us. I do acknowledge, however, that there is still “room for improvement” regarding our in room services. Please be assured that this particular issue will be addressed and discussed within our local team and that we will try our best to improve in this area even more. My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Best regards, Jochen Fuchs General Manager

Anonymous Families - 22/08/2018 AccorHotels certified review
« GOOD »

The stay was good, though we had an issue with the cooling of the air conditioning in our room , however the staff was prompt enough to bring along a fan. The room was clean The staff whoever we interacted with were courteous and professional

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D. Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and …. in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. Nevertheless I am sorry that you were facing problems with the A/C in your room. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. I assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Elke Friends - 21/08/2018 AccorHotels certified review
« I had nothing to complain about »

Check in was easy , the room was nice, great shower, could use the gm early, excellent offer for a 'small' breakfast and check out time 12.00. Perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. H., Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our [amenities]. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

Ashraf A. A. Families - 21/08/2018 AccorHotels certified review
« Issue with air conditioning »

The hotel overall was good, but the air conditioning was so terrible.and the stuff was not accurate about solving this problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ashraf thank you for your honest response. I am sorry that you were unable to have a restful night, and I sincerely apologize for the inconveniences caused. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. I assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. It was a pleasure to have you as our guest and I would like to thank you for taking the time to review your stay at Novotel München City Arnulfpark. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Anonymous Families - 21/08/2018 AccorHotels certified review
« Very nice and comforting »

The staff were very helpful and very cheerful and so happy to see and talk to us. They were so nice that i have taken this time of my day to write about them. Good job!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our [amenities]. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

Ll, S. B. C. U. Families - 20/08/2018 AccorHotels certified review
« Clean Modern Hotel close to S Bahn (subway) »

We enjoyed our stay at the hotel. We didn't spend a lot of time at the hotel since we were sightseeing most of the day. It was great to be so close to the S Bahn subway. The only issue was the air conditioner didn't work the best. The hotel staff checked on it and offered a fan.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elisabeth thank you for your honest feedback. I am sorry that you were unable to have a restful night, and I sincerely apologize for the inconveniences caused. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. I assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. It was a pleasure to have you as our guest and I would like to thank you for taking the time to review your stay at Novotel München City Arnulfpark. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

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