Hotel - Novotel Muenchen City Arnulfpark
Novotel Hotel Novotel Hotel

Novotel Muenchen City Arnulfpark Hotel

4.5/5 1,151 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Polish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30 - 23:00
    • Opening hours : Week-end 06:30 - 23:00

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Our rooms

Ideal for business trips or family stays: 2 children up to 16 years stay free of charge in their parents' or grandparents' room, including free breakfast. Our hotel has 185 air-conditioned rooms with all the modern comforts and free WIFI.

  • 185 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 6,223 reviews

Our guest reviews for Novotel Muenchen City Arnulfpark

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,151 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Josh Families - 10/08/2018 AccorHotels certified review
« Family in Munich »

Easy hotel to get to and park. Great access to public transportation. Close to all the major sites of the city. New, clean, modern rooms perfect for a family with small children. Very friendly staff throughout the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise for the location, the room and the staff. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Bader Families - 08/08/2018 AccorHotels certified review
« It was nice »

Clean and comfortable place , helpful staff but needs better AC

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr N., I am sorry that you had problems with the room temperature, and I sincerely apologize for the inconveniences caused. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. I assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. It was a pleasure to have you as our guest and I would like to thank you for taking the time to review your stay at Novotel München City Arnulfpark. My team and I look forward to welcoming you again soon on your next visit in Munich. Best regards, Jochen Fuchs General Manager

Jamal Families - 07/08/2018 AccorHotels certified review

The hotel is wonderful but the Air Conditioner is terribly awful...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., I am sorry that you had problems with the room temperature, and I sincerely apologize for the inconveniences caused. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. I assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. It was a pleasure to have you as our guest and I would like to thank you for taking the time to review your stay at Novotel München City Arnulfpark. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

D Business - 06/08/2018 AccorHotels certified review
« Clean hotel in convenient location »

I found check in to be prompt and the room was adequate. No issues

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the positive assessment, the good marks and the praise "Clean hotel in convenient location". We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Valentina Couples - 06/08/2018 AccorHotels certified review

Nicely designed clean room. I love staying at Novotel hotels. Avoid staying in paired room (with the door to the next room). Our neighbor was a family with really crazy children. This was so annoying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms B., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. Thank you for the positive assessment. But we regret that your experience with your neighbor did not meet your expectations; please allow us to express our sincerest apologies. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Yours sincerely, Jochen Fuchs General Manager

Anonymous Families - 04/08/2018 AccorHotels certified review
« everything was great, very friendly and helpfull staff at check in. »

front desk staff was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks in allmost all categories and the big praise for the front desk staff. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Ramazan Families - 01/08/2018 AccorHotels certified review
« All is good, except price for water in the bar) »

Pleasant, and comfortable. Good personal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. Thank you for the positive assessment, the good marks and the praise for the staff. But we regret that your experience the bar did not completely meet your expectations; please allow us to express our sincerest apologies. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Yours sincerely, Jochen Fuchs General Manager

Pete Families - 31/07/2018 AccorHotels certified review
« Great family fun! »

We loved the hotel, staff and amenities! From the little kids to parents a great place!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise "From the little kids to parents a great place!". We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Joey Families - 31/07/2018 AccorHotels certified review
« Really nice place with very helpful staff and very convenient »

We had a great time in beautiful, interesting Munich, and it was made even better by our stay at Novotel. The facility was nice and new and never seemed too crowded or loud. It was in an area just a few blocks from good restaurants and an interesting part of town, and it was so convenient to the tram that took you all around the center of Munich and up to the English Garden as well! The best part might have been the staff who were very helpful and patient and friendly during our short (two day) stay! Novotel would likely have earned a 9 or 10 if the pull out bed were a little larger/more comfortable and if the air conditioning went just a degree or two lower. These were not big deals though. We really enjoyed our stay and would recommend the hotel and area highly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise for the location and the staff. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Anonymous Families - 27/07/2018 AccorHotels certified review
« war gut »

alles gut

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr M., herzlichen Dank für Ihren Besuch und dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im Novotel München City Arnulfpark zu bewerten. Über die hohe Punktezahl in fast allen Kategorien freuen wir uns sehr. Es ist schön, dass Sie sich bei uns wohl gefühlt haben. Außerordentlich wichtig ist uns natürlich, dass Sie mit unserem Service zufrieden waren. Deshalb haben uns die guten Noten in dieser Kategorie besonders gefreut. Ich habe sie gerne an mein Team weitergegeben – auch von dieser Seite ein herzliches Dankeschön! Wir alle hoffen, Sie bald wieder als unseren Gast begrüßen zu dürfen. Mit freundlichen Grüßen, Ihr Jochen Fuchs General Manager

Anonymous Families - 25/07/2018 AccorHotels certified review

We loved the modern feel of the hotel. The staff was very helpful and friendly. Our room was clean and comfortable. The breakfast buffet was fantastic. We were surprised that on our second day in the hotel that our room was not serviced. We had to call for clean towels and toilet paper. The children’s area was fantastic to have but some families treated the common area as if it were their own home. Children running around, climbing on the furniture and kicking or throwing toys. Was not enjoyable when we were having dinner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. G., I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the house-keeping and the situation at the common area. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Bill P. Business - 24/07/2018 AccorHotels certified review
« Rooms were very nice, bed was comfortable. »

I enjoyed my 5 night stay at Novotel Munich, rooms were quiet which helped to have a good night's sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours Sincerely, Jochen Fuchs General Manager

Anonymous Business - 23/07/2018 AccorHotels certified review
« 3rd deception »

Hello, I use this hotel for the proximity with my work place... but for the 3rd time, no bedroom were available when I checked in. I was said that “the hotel cannot guarantee the availability of the bedroom before 3pm” !!! Inacceptable when you’ve just landed from an overseas flight. And I experienced this issue during my 3 stays in your hotel! If you consider that you have to check out by noon the day after, you don’t even propose 24h stay. I spend 30% of my working time traveling and this inconvenience only happens in your hotel! You should take that into consideration otherwise you will lose your customers. I’m afraid I will not come back a 4th time..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you for taking the time to tell us about your experience at the Novotel Muenchen City Arnulfpark. I am sorry that your experience with the check-in (time) did not meet your expectations. I would still very much appreciate a quick email about your early arrive. This would help us take the necessary steps toward focused improvements. Thank you in advance. And: Wie have noticed your request regarding your next visits. Unfortunately, we can not give a general promise. We would be happy to welcome you again as our guest here in Munich. Best regards, Jochen Fuchs General Manager

Jpw. Business - 23/07/2018 AccorHotels certified review

Everything was just fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise "Everything was just fine". We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Mikeoliver Business - 20/07/2018 AccorHotels certified review
« Lovely hotel - crazy price »

The hotel, rooms and service are fine..nice in fact. But to be honest, €20 for breakfast and nearly €300 for the room - while a colleague staying same night paid nearly half... is frustrating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., Thank you for staying with us at Novotel München City Arnulfpark and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. Regarding the price I want to inform you, that your colleague used his company rate. I would like to ask you for understanding. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Jochen Fuchs General Manager

Khalifa A. Families - 20/07/2018 AccorHotels certified review
« Mr »

Thank you Bjuorn

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the special feedback "Thank you Bjuorn". We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Ilana Families - 18/07/2018 AccorHotels certified review
« Ver pleasant »

Everything was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms A., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise "Everything was great". We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Anonymous Families - 16/07/2018 AccorHotels certified review
« Brilliant, looking forward to returning. »

We were only a few train stops from Marienplatz which was great. We walked back most nights.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H., Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

David W. Families - 16/07/2018 AccorHotels certified review
« Extremely helpful from start to finish, great room, great service. »

Very welcoming reception, good loyalty perks and lovely room with free minibar. The restaurant and meals were excellent and a late checkout was permitted after problems picking up a hire car in the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you for staying with us at Novotel München City Arnulfpark and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the great remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jochen Fuchs General Manager

Sally Friends - 15/07/2018 AccorHotels certified review
« Nice hotel »

Nice, clean, comfortable, quiet hotel. A couple of complaints: breakfast options are too limited. Either one must pay for a big buffet, or one has the option just of croissants. Why no in between? Also, it would be nice to have a coffee/tea maker in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Stowell S., I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the breakfast options and the room service. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

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