Novotel Muenchen City Arnulfpark Hotel 4 stars

TripAdvisor rating 4.5/5 1,267 reviews
Novotel Muenchen City Arnulfpark
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Room 1

Number of guests
Children's age
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Hotel extras

  • Just 1.1 miles (1.8 km) from the main train station and 219 yds (200 m) to the tram

  • 185 comfortable, air-conditioned rooms

  • The FLAVE restaurant and bar with "100% homemade" bread

  • Sauna and fitness area with natural light

  • 7 meeting rooms with natural light and the Novotel Premium Meeting concept

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Electric car recharging units
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • 10 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Muenchen City Arnulfpark

Arnulfstrasse 57
80636
munich
germany

Tel: +49892420780

Fax: (+49)89/242078150

Contact email

Check-in from 15h00

Check out up to 12h00

  • 16, 17 :   16, 17 MARSSTRASSE

  • By plane

    MUNICH FJS AIRPORT At 35km / 21 miles

  • By train

    HAUPTBAHNHOF At 2km / 1 miles

GPS :48.145601, 11.539065

Currently, close to our hotel

Munich Foundation Festival

From 15/06/2019 to 16/06/2019

At 2.1 km

New Art Gallery, Munich, visit

From 01/01/2010 to 31/12/2019

At 2.4 km

Frauenkirche in Munich, visit

From 01/01/2018 to 31/12/2019

At 2.7 km

The Munich Food Market

From 01/01/2011 to 31/12/2019

At 3 km

The Museum of Rock in Munich, visit

From 01/01/2011 to 31/12/2019

At 3.2 km

energy.transitions, exhibition

From 15/02/2018 to 19/08/2019

At 3.7 km

Nymphenburg Palace, Munich, visit

From 01/01/2019 to 31/12/2019

At 3.7 km

The English Garden, stroll

From 01/01/2019 to 31/12/2019

At 4.7 km

The Hellabrunn Zoo in Munich

From 01/01/2019 to 31/12/2019

At 5.3 km

Allianz Arena, Munich, visit

From 01/01/2018 to 31/12/2019

At 10 km

Our accommodations

Ideal for business trips or family stays: 2 children up to 16 years stay free of charge in their parents' or grandparents' room, including free breakfast. Our hotel has 185 air-conditioned rooms with all the modern comforts and free WIFI.

Standard room with 1 double bed and sofa

  • Max. number of persons: x4
  • Area: From 22
  • Views: City side, Patio *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with twin beds

  • Max. number of persons: x2
  • Area: From 22
  • Views: Patio *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 1 double bed/Business Room Standard

  • Max. number of persons: x2
  • Area: From 22
  • Views: Patio, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 22
  • Views: City side, Patio *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with 1 double bed and sofa

  • Max. number of persons: x4
  • Area: From 22
  • Views: Patio, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Suite with 1 double bed and a sofa

  • Max. number of persons: x4
  • Area: From 37
  • Views: City side *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

GOURMETBAR

Type of cuisine: International

In our GourmetBar everything revolves around bread! It is freshly prepared by our master baker in our own bakery - 100% homemade! Whether you fancy a snack or something heartier, bread rolls are a satisfying treat at any time.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMETBAR

Photo non contractuelle / Strictly non binding

Take a break at The FLAVE restaurant, open until 1am, or while away the evening with a drink. Don't forget to try our delicious varieties of bread to keep hunger at bay.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 120 m²

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 40 people

Find out more
Novotel Muenchen City Arnulfpark Meeting Room

Our guest reviews for
Novotel Muenchen City Arnulfpark

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.7/5

7,848 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

1,267 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

recommended choice in Munich

TripAdvisor rating 4.5/5

Usama-Zaki Business - 23/05/2019 TripAdvisor review

i use to travel to Munch at least 3 to 4 times a year ,but that was my first time to reserve at Novotel Arulfpark, the Hotel is very clean it's only two train station from central station and 6 minutes walking from the train station , the hotel located at very nice and clean area just beside Mercedes tower so it's very nice to visit there show room , i need to thank all the helpful staff specially Jana from reception she was very professional as will as the remaining staff

Nice, neat and friendly

Customer review rating 4.7/5

B. Families - 20/05/2019 AccorHotels certified review

It was my first time in Munich and I can definitely say the Novotel Muenchen City Arnulfpark made our experience more enjoyable. The receptionist who checked us in was friendly and so nice to have a small chat with us about Munich and our trip. Sorry I can't quite remember her name (which was Jalna or Jana, SORRY!) The room was nice, tidy, and quiet which was very much needed for us. Train station is about 500 metres away from the hotel and tram stop is literally 2 mins walk. We coulnd't be happier with the hotel. The bathroom is big enough. I will definitely stay again when I come back to Munich. Too bad we couldn't experience the breakfast as we enjoyed pretty much every nights and couldn't wake up! But this was also suggested by the receptionist with discounted price. Thank you very much for making our trip faultless.

Dear Ms. B., Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

Excellent customer service, great to deal with the same people each day and be recognised!

Customer review rating 4.7/5

Rupert B. Business - 20/05/2019 AccorHotels certified review

Excellent customer service, great to deal with the same people each day and be recognised and looked after. Thank you

Dear Mr B., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise "Excellent customer service". We are very glad, that you were satisfied with our hotel – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Great stay!

Customer review rating 4.7/5

Gerardo Families - 19/05/2019 AccorHotels certified review

Warm welcome at check in. Room was very good. Breakfast was varied and delicious.

Dear Mr A., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise for the check in, the room and the breakfast. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

All our needs were satisfied.

Customer review rating 4.7/5

Anonymous Couples - 17/05/2019 AccorHotels certified review

The room that we received met all our requests, the people working in front desk were polite and eager to respond to our needs as soon as possible. I did not rated the overall experience with 10 because: - although we had mini bar refill offered during our entire stay, some products were not refilled and we had to ask for coffee pods or water (which were provided rapidly by the reception lady) - the cleaning of the room seemed to be done in a hurry (mainly just emptying the garbage bins) - although we had premium wi-fi offered during our entire stay, the staff did not mentioned it. I checked my booking on the last night and when I told the receptionist he seemed very surprised by my request and somehow in a dilemma to offer it to me or not. Finally he gave me the access code. All in all, we had a lovely stay and the things I mentioned were small things that we can overlook. Thank you for a nice stay in Munich!

Dear Ms. M., I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the house-keeping and the information at reception. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Very family friendly

Customer review rating 4.7/5

Md Families - 16/05/2019 AccorHotels certified review

Loved the kids play area

Dear Ms. D., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit at Novotel München City Arnulfpark, we are particularly appreciative. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on our family friendly service in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you and your family as our guests in our hotel again. Yours sincerely, Jochen Fuchs General Manager

The rooms were not cleaned on daily basis and even getting the toiletries every day was a challenge.

Customer review rating 4.7/5

Sk S. Couples - 16/05/2019 AccorHotels certified review

Cold room with one very thin duvet and no heaters in the room. Cleaners didn’t clean the rooms as expected and didn’t replace the soaps for 3 days!

Dear Ms. K., I would like to offer my sincere apologies for the faults and human errors regarding the house-keeping. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay at Novotel München City Arnulfpark. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Jochen Fuchs General Manager

Overall great though broken glass in room from prior guest

Customer review rating 4.7/5

Lauren Couples - 13/05/2019 AccorHotels certified review

Staying with Novotel was fabulous. The rooms and facilities were beautiful and up to date, and everyone was friendly. My only complaint would be the cleanliness/safety of our room. My husband stepped on broken glass that was swept towards the wall and under the bathroom swinging door. Luckily he did not get cut, but we found many small and large glass shards. It was hard to tell if the previous guest tried to hide it there, or if housekeeping didn’t want to deal with it. Overall we would stay again.

Dear Ms H., I would like to offer my sincere apologies for the broken glass in your room. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay at Novotel München City Arnulfpark. Thank you for the positive assessment and the good marks. We are happy to hear that you would like to return to our hotel - we all hope to welcome you as a guest soon again. Best regards, Jochen Fuchs General Manager

Good value for families

Customer review rating 4.7/5

Saurav Families - 10/05/2019 AccorHotels certified review

Pleasant and comfortable

Dear Mr G., I am sorry that you had problems with your room temperatuere, and I sincerely apologize for the inconveniences caused. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. I assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. It was a pleasure to have you as our guest and I would like to thank you for taking the time to review your stay at Novotel München City Arnulfpark. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

Very professional , clean , organised hotel

Customer review rating 4.7/5

Al G. Business - 10/05/2019 AccorHotels certified review

Not a major issue , room temperature control was not user friendly. It was not a big issue . I am from Ireland So I just opened the window and temperature was perfect. Was not important enough for me to ring for help. But check out room 529 to see if it is just this room.....

Dear Mr G., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise "Very professional, clean, organised hotel". We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. But we regret your problem regarding the room temperature; please allow us to express our sincerest apologies. Thank you again for sharing your experience - we really hope to be able to welcome you again as our guest. Best regards, Jochen Fuchs General Manager

Business stay @ Novotel Arnulfpark

Customer review rating 4.7/5

J.b F. B. Business - 10/05/2019 AccorHotels certified review

I felt very welcome in this hotel. This was my first stay and I got recognized as Gold member with Accorhotels.

Dear Mr B., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise "I felt very welcome". We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. But we regret the problem regarding your reservation; please allow us to express our sincerest apologies. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Adequate.

Customer review rating 4.7/5

Krishnan M. Families - 09/05/2019 AccorHotels certified review

Comfortable. Good location . Customer service can be better.

Dear Mr. M., I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the costumer service. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Fine Stay at Munich

Customer review rating 4.7/5

Bruno S. Couples - 09/05/2019 AccorHotels certified review

Very nice hotel, with a comfortable room and nice employees. Really nice option on a great localization near to the Munich downtown.

Dear Mr S., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise for the room, the staff and the location. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Very good especially since they allowed us early check in which is VERY appreciated after international travel!

Customer review rating 4.7/5

Anonymous Solo - 09/05/2019 AccorHotels certified review

Excellent as mentioned above due to international travel and the ability to check in early. I do believe however that your breakfast is way too expensive.

Dear Mr F., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the very positive assessment, the top marks and the big praise for the early check in. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. But we regret that you believe that our breakfast is too expensive; please allow us to express our sincerest apologies. Thank you again for sharing your experience - we hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Wonderful stay in Munchen for honeymoon trip

Customer review rating 4.7/5

Jennifer Couples - 08/05/2019 AccorHotels certified review

Our stay was very nice, with the staff upgrading our room upon arrival. We had a lovely and quiet room with a King bed, which was quite welcome since it was our honeymoon trip. All of the staff was helpful and pleasant, as well as our room stay.

Dear Ms. S., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit at Novotel München City Arnulfpark, we are particularly appreciative. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the room in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Jochen Fuchs General Manager

Clean & Friendly. Staff always helpful.

Customer review rating 4.7/5

Tim Couples - 07/05/2019 AccorHotels certified review

*There were no hassles, easy, everything we needed. Convenient access to the whole city of Munich.

Dear Mr O., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the positive assessment, the good marks and the praise "Clean & Friendly". We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. But we regret the problem regarding the coffee in your room; please allow us to express our sincerest apologies. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Munich gem that is great for families.

Customer review rating 4.7/5

Anonymous Families - 07/05/2019 AccorHotels certified review

Wonderful hotel that is close to subway with a fabulous breakfast and friendly staff.

Dear Ms. R., Thank you for staying with us at Novotel München City Arnulfpark and for taking the time to review your visit. It was our pleasure to have you and your family as our guests. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the amazing remarks on the breakfast and the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jochen Fuchs General Manager

Perfect for our needs

Customer review rating 4.7/5

Mark B. Couples - 06/05/2019 AccorHotels certified review

Check in very quick and friendly. The free upgrade to a room wirh mini bar as returning guests was very thoughtful. Room is modern and well designed and very well equipped with smart tv and bluetooth speaker, the bathroom is also excellent with great shower.

Dear Mr B., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise for the room and the bathroom. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Great hotel and amazing staff

Customer review rating 4.7/5

Hlne Solo - 05/05/2019 AccorHotels certified review

I spend 5 nights and everything was great. The food, the room, the bedding, the staff. a great experience!

Dear Ms P., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise "everything was great". We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

It exceeded my expectations

Customer review rating 4.7/5

Babs Business - 04/05/2019 AccorHotels certified review

Great and helpful staff, clean and comfortable rooms and the event rooms fantastic with the shared cafe.

Dear Ms V., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise "It exceeded my expectations". We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager
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