Hotel - Novotel Muenchen City Arnulfpark
Novotel Hotel Novotel Hotel

Novotel Muenchen City Arnulfpark Hotel

4.5/5 1,134 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Polish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30 - 23:00
    • Opening hours : Week-end 06:30 - 23:00

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Ideal for business trips or family stays: 2 children up to 16 years stay free of charge in their parents' or grandparents' room, including free breakfast. Our hotel has 185 air-conditioned rooms with all the modern comforts and free WIFI.

  • 185 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.7/5 AccorHotels Rating 6,107 reviews

Our guest reviews for Novotel Muenchen City Arnulfpark

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,134 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Families - 16/07/2018 AccorHotels certified review
« Brilliant, looking forward to returning. »

We were only a few train stops from Marienplatz which was great. We walked back most nights.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H., Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

David W. Families - 16/07/2018 AccorHotels certified review
« Extremely helpful from start to finish, great room, great service. »

Very welcoming reception, good loyalty perks and lovely room with free minibar. The restaurant and meals were excellent and a late checkout was permitted after problems picking up a hire car in the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you for staying with us at Novotel München City Arnulfpark and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the great remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jochen Fuchs General Manager

Sally Friends - 15/07/2018 AccorHotels certified review
« Nice hotel »

Nice, clean, comfortable, quiet hotel. A couple of complaints: breakfast options are too limited. Either one must pay for a big buffet, or one has the option just of croissants. Why no in between? Also, it would be nice to have a coffee/tea maker in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Stowell S., I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the breakfast options and the room service. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Anonymous Families - 10/07/2018 AccorHotels certified review

We stayed in a suite for 3 nights. It seems that the remote control of the TV in the bedroom could affect the other TV in the same room. Perhaps the two TVs were installed too close together. It was weird that the TV suddenly turned on. Room was clean. Suggest to provide slippers as well. Staff were helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms W., I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the problems regarding your TV. We sincerely apologize for this occurence and will take the appropriate measures. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Kathy P. Friends - 09/07/2018 AccorHotels certified review
« Great staff, helpful & accommodating. Super breakfast & good food in bar. »

Good rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms P., Thank you for staying with us at Novotel München City Arnulfpark and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in all categories, and the positive remarks on the staff, the food and the room. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jochen Fuchs General Manager

Family - 09/07/2018 TripAdvisor review
« Awesome business hotel that is great for families, too! »

Our family of five (kids 15, 13, 10) stayed at the end of June. Awesome business hotel that also caters so well to families. We took advantage of a special family rate and stayed for 5 days/4 nights. My kids loved the breakfast--I agree it is one of the best we encountered while traveling around Europe. High price but worth every penny. The in-house baker makes the most phenomenal bread! Great rooms, connecting doors, lots of space, couch made into a bed, entertainment for the kids. One block from the streetcar stop, so close to downtown. Very accommodating staff, answered all our questions and then some. Would stay here again without question!

Our hotel has responded to the review
Our hotel has responded to the review

We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest rating. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our breakfast. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

Teddy B. Families - 08/07/2018 AccorHotels certified review
« Stunning »

Was great the quality of service the room and also the breakfast was surprising good, the tapas concept at night is very convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr b. Salmon, We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise for the room, the breakfast an the tapas concept. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

David J. Couples - 04/07/2018 AccorHotels certified review
« A beautiful hotel in the heart of the city! »

Extremely clean hotel. The beds were very comfortable. The Frühstück was perfect and offered many choices for breakfast. The table settings and the entire dining area was kept extremely clean and tidy as was the serving line. The interior decor was very nice to view each and everyday. This to us seemed like a five star property but was classed as a four star property. Would definitely return as this hotel offered automobile parking in the tiefgarage. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

Brewcityfam Families - 03/07/2018 AccorHotels certified review
« Great family choice in München »

First time traveling to München/Europe with the entire family (two teen-age kids). It is difficult to find a room for four people. This hotel accomdates a family of four nicely. It is extremely family friendly. Hotel is modern, comfortable, clean and staff is amazing! Food available thoughout the day was well above local "standard" offerings for a simliar price. Our entire family picked it as our favorite hotel for our two week Germany vacation. Access to tram and S-Bahn is quite good. We would gladly pick this location for our next Müchen trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Thank you for staying with us at Novotel München City Arnulfpark and for taking the time to review your visit. It was our pleasure to have you and your family as our guests. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the amazing remarks especially on the staff. We hope to see you again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jochen Fuchs General Manager

Ss Families - 02/07/2018 AccorHotels certified review
« Comfortable »

Nice hotel, polite staff, clean and new. We got more than expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

Maria Couples - 02/07/2018 AccorHotels certified review
« everything great »

Very good location, just couple of minutes away from the tram station. Nice spacious rooms. Good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms K., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise "everything great". We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Johannsson Couples - 01/07/2018 AccorHotels certified review
« Haven't slept this well in a hotel for years. »

From the moment we arrived, we felt welcome. Very friendly and helpful staff at the reception. Great rooms, clean, comfortable and quiet. Lobby area was very nice and cozy. Breakfast with good and fresh selection. Conveniently located close to the center. Fantastic stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr J., "Haven't slept this well in a hotel for years" - Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed your room, the lobby, the breakfast and the location. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

Eddy B. Families - 01/07/2018 AccorHotels certified review
« Great! »

Very friendly staff, great rooms, great design, activities for kids.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise for the staff, the rooms, the design and the activities for kids. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

V Business - 29/06/2018 AccorHotels certified review
« Very nice hotel close to train station »

Quiet hotel in a peaceful area. Excellent bed, good breakfast and very good lobby bar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise for the beds, the breakfast and the lobby bar". We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Joseph R. Business - 29/06/2018 AccorHotels certified review
« Met my needs »

This is a very nice hotel, conveniently located with friendly helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise for the location and the staff. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Anonymous Families - 28/06/2018 AccorHotels certified review
« Perfect Hotel »

We really enjoyed this hotel. The location was perfect for our visit to Munich with the public transportation being so close. The rooms were extremely clean and I loved the design. The breakfast buffet was amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., "Perfect Hotel" - Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in all categories. We will gladly pass along these top reviews on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our rooms, the design, the breakfast and the location. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

Naina T. Business - 28/06/2018 AccorHotels certified review

The check in and check out was smooth. The room was a little unimaginative and we had to go to the desk to fix issues instead of people / bell boys who could easily come up to our rooms and deliver things like adapters. Issues like the USB port not working were also not fixed until you could go down to the desk. Wi-fi was weak. Over-all, not a good NOVOTEL quality hotel at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. T., I would like to offer my sincere apologies for the problems regarding the Service, the wi-fi and the USB-adapter. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay at Novotel München City Arnulfpark. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Jochen Fuchs General Manager

Lucas A. Families - 28/06/2018 AccorHotels certified review
« Best hotel near Central Station »

I have traveling from Berlin to Munich at least once per month since January, I this was the best hotel so far. The room is big, bathroom 4x-6x the size of the other hotels (not kiding), everything is clean, well decorated, with a lot of storage space for clothes and beautiful. There is a sofa-bed where two children can sleep with comfort. Bed is very good. Breakfast was wonderful. At the reception level they have a restaurant with delicious hamburgers and also a place for kids with WII, Lego, ping-pong table and some toys. Was perfect for my 4 years old boy and I had to heard my repeating at least 20x that he loved that hotel. BAD THING: The pillow are not comfortable, got a neck pain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise for the room, the bed, the breakfast and the kids area. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. But we regret that the pillows did not meet your expectations; please allow us to express our sincerest apologies. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Mohammed A. Families - 28/06/2018 AccorHotels certified review
« it's worth it »

it was a wonderful experience , breakfast was good and fresh the room was over expected , stuff was friendly , also i do not forget to mention the fast check in and out , the play ground for kids is the most amazing thing , great location .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise "it was a wonderful experience". We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Maverick17 Couples - 26/06/2018 AccorHotels certified review
« Guest service beyond the call of duty »

Our overall stay was comfortable. The staff was very friendly and help us with multiple requests (shifting us as our initial room was a bit noisy). The truly exceptional nature of service (which we had read on multiple Tripadvisor reviews) was when Simone and her colleague from the front desk took it upon themselves to clean our room since the housekeeping had missed it that day. While they could have very well apologized and told us that since the housekeeping staff was not available at 10 pm (when we returned to the hotel), they took it upon themselves to clean our room. This is truly exceptional service! We felt quite embarrassed seeing the front desk clean our room and despite repeated requests to leave it, they continued with a smile. I believe this is a testament to your hiring and training efforts that your staff is very attentive to guest service. While we thanked them in our own way and also thanked the front desk manager the next day, we would truly appreciate if both Simone and her colleague were specially commended by the hotel management for their truly exceptional service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise for our front desk staff. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

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