ibis Muenchen City Arnulfpark Hotel

Sehr geehrter Herr S., herzlichen Dank für Ihren Besuch und dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im ibis München City Arnulfpark zu bewerten. Über die hohe bis sehr hohe Punktezahl in fast allen Kategorien freuen wir uns sehr. Es ist schön, dass Sie sich bei uns wohl gefühlt haben. So soll es sein, genau das ist unser Anspruch. Außerordentlich wichtig ist uns natürlich, dass Sie mit unserem Service zufrieden waren. Deshalb haben uns die guten Noten in dieser Kategorie besonders gefreut. Ihr Feedback habe ich gerne an mein Team weitergegeben – auch von dieser Seite ein herzliches Dankeschön! Wir alle hoffen, Sie bald wieder als unseren Gast begrüßen zu dürfen. Mit freundlichen Grüßen, Ihr Jochen Fuchs General Manager

Dear Mr. F., LI am very pleased that you took the time to review your visit with us at Ibis München City Arnulfpark. Thank you for your positive review, the nice feedback, and also for your suggestions on improvement. We take your input very seriously and I have already discussed it with the managers of ibis. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Dear Ms. S., Thank you for staying with us at Ibis München City Arnulfpark and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the lovely greeting!! We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jochen Fuchs General Manager

Dear Mr. A., I would like to offer my sincere apologies for the faults regarding the reception and the problems regarding the air condition. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay at Ibis München City Arnulfpark. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Jochen Fuchs General Manager

Dear Ms F., We very much appreciate your comments regarding your stay at the ibis München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise for the staff, the room and the location. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Dear Ms R., I would like to offer my sincere apologies for the problem regarding your bed linen. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay at ibis München City Arnulfpark. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Jochen Fuchs General Manager

Dear Ms. G., Thank you very much for your visit and for taking the time to review your stay at Ibis München City Arnulfpark. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. Regarding the cost for our breakfast buffet, I would like to explain that it is based on our high standards which include quality ingredients, fresh products, and a variety of food items - an offering that is appreciated and expected by a majority of our guests. I would like to ask you for understanding. We hope to welcome you as our guest soon again. Yours Sincerely, Jochen Fuchs General Manager

Dear Mr. T., Thank you very much for your visit and for taking the time to review your stay at Ibis München City Arnulfpark. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast & the atmosphere in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Dear Ms S., We very much appreciate your comments regarding your stay at the ibis München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise "All was brilliant". We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Dear Ms L., We very much appreciate your comments regarding your stay at the ibis München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the praise for the room, the staff and the location. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Dear Mr G., Thank you very much for your visit and for taking the time to review your stay at ibis München City Arnulfpark. We do appreciate ratings as well as written feedback from our guests as it helps us improve our continuous efforts for the best service possible. Your opinion matters to us. Thank you very much for your good ratings in nearly all categories and the praise for our breakfast. I do acknowledge, however, that there is still “room for improvement” in the bar category. Please be assured that this particular issue will be addressed and discussed within our local team and that we will try our best to improve in this area even more. My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Best regards, Jochen Fuchs General Manager

Dear Mr. I., Thank you for staying with us at Ibis München City Arnulfpark and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the positive remarks on the breakfast and the value. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jochen Fuchs General Manager

Dear Ms K., We very much appreciate your comments regarding your stay at the ibis München City Arnulfpark. Thank you for the positive assessment and the praise for our food. But we regret that your experience with the towels did not completely meet your expectations; please allow us to express our sincerest apologies. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Yours sincerely, Jochen Fuchs General Manager

Dear Mr. I., Thank you for taking the time to review your stay at Ibis München City Arnulfpark. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager