Hotel - ibis Muenchen City Arnulfpark
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Muenchen City Arnulfpark Hotel

4.5/5 822 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • Self service business centre
  • Copy/print service available
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Our rooms

Discover the new-look ibis: All 204 rooms at the ibis Munich City Arnulfpark hotel offer practical comfort and Sweet Bed by ibis beds for a stress-free and relaxing night's sleep - sweet dreams in Munich.

  • 204 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Automatic air control
    • Telephone
    • Radio in room
    • Opening windows
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • WIFI in your room
    • Automatic temperature control
    • High speed transmission line
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating 3,961 reviews

Our guest reviews for ibis Muenchen City Arnulfpark

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 822 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Couples - 08/12/2018 AccorHotels certified review
« Mostly as good as expected »

Nice room, bed and staff. Not happy with bathroom however: after taking a shower, floor was soaked; also there was no food when we returned at night. One reason for staying at a large hotel chain is that one can expect to get food in the night as well, unfortunately that wasn't the case

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., I am very pleased that you took the time to review your visit with us at Ibis München City Arnulfpark. Thank you for your review, the nice Feedback on the staff, and also for your critique and suggestions on improvement regarding the bathroom and the food offering in the night. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Alex Couples - 05/12/2018 AccorHotels certified review
« Awesome place »

Perfect place to stay for several days. Breakfast is excellent too (but may become too boring if you plan to stay for a week or longer). A little bit far from the centre but luckily it's only 4 tramway stops.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you for taking the time to review your stay at Ibis München City Arnulfpark. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

Oskars Solo - 30/11/2018 AccorHotels certified review
« exceeded my expectations »

Clean, fresh. Friendly and professional staff at reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., Thank you for staying with us at Ibis München City Arnulfpark and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the positive remarks on the staff at reception. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jochen Fuchs General Manager

Sll Friends - 27/11/2018 AccorHotels certified review
« Nice staff but room not clean in areas you cant see »

The bottle of soap on the wall was horribly dirty on the wall side of the bottle that you can't see.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., I am very pleased that you took the time to review your visit with us at Ibis München City Arnulfpark. Thank you for your positive review, the nice feedback on the staff, and also for your critique regarding the house-keeping. We take your input very seriously and I will discuss it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Sally Business - 27/11/2018 AccorHotels certified review
« Room is ok. Service can be better. »

Room and facilities are great. Just that the staffers at the reception didnt seem to be pleasant at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H., I would like to offer my sincere apologies for the faults and human errors regarding the Service at check-in. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Jochen Fuchs General Manager

Tt Business - 23/11/2018 AccorHotels certified review
« My visit was extremely satisfied. »

The service colleagues are very polite and helpful. The room was clean. Sleeping in the bed means to sleep well. Breakfast is delicious and well prepared.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms T., We very much appreciate your comments regarding your stay at the ibis München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise for the staff, the room and the breakfast. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Ibis_was_s%&t Business - 22/11/2018 AccorHotels certified review
« Expensive, crap service, terrible room »

I understand that a conference was on, and therefore it is possible to raise the price x3. However!!! not increasing the service level, not having extra staff available at reception, and not considering raising the already underwhelming service of IBIS to attract customers back to IBIS in the future just shows how lazy, un-customer focused, and unambitious the munich IBIS management team is.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., Thank you for your visit and for taking the time to tell us about your experience at Ibis München City Arnulfpark. We regret that your experience with our hotel and our service did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Vishnu K. Business - 22/11/2018 AccorHotels certified review
« Good location. Nice rooms »

The rooms were small but, good. Though the places where you touch and see were clean, the management did not care to check if the curtains door for the bathroom were clean. In my room, the curtains were really dirty and the bathroom door was dirty too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., I would like to offer my sincere apologies for the dirty curtains and bathroom door and the human errors regarding the house-keeping.Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Jochen Fuchs General Manager

Family - 22/11/2018 TripAdvisor review
« Great location and a good hotel »

This hotel has an excellent location. It is very close to the central train station and the bus station. It has a good breakfast, very clean and modern installations. The team is very friendly. One bad thing is the Wi-Fi system : very slow.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for the great feedback and the lovely remarks on the staff & the breakfast. We are committed to providing our guests with the best possible start to their day - a nutritious breakfast that offers a variety of choices, and quality products. We hope your next visit will be as pleasant as the previous one. Yours sincerely, Jochen Fuchs General Manager

Electronica V. Business - 19/11/2018 AccorHotels certified review
« Clean and nice hotel close to the tram but without anything extra »

The room was clean and in a good shape. I missed however a small desk where it is possible to sit and work with my computer. Skip the big chair and replace it with a small desk and a normal chair. Breakfast was OK but not fantastic. Staf was geat and serviceminded.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., We very much appreciate your comments regarding your stay at the ibis München City Arnulfpark. Thank you for the positive assessment and the praise for the staff. But we regret that your experience with the room facilities did not meet your expectations; please allow us to express our sincerest apologies. Thank you again for sharing your experience, my team and I look forward to welcoming you again soon on your next visit in Munich. Yours sincerely, Jochen Fuchs General Manager

Michelle Solo - 18/11/2018 AccorHotels certified review
« Great customer service »

My stay was great. I had a minor issue that got resolved immediately by the super friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms A., We very much appreciate your comments regarding your stay at the ibis München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise for the staff. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Frank S. Business - 18/11/2018 AccorHotels certified review
« Best Hotel ever ... »

Alles war perfekt. Wie immer.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr S., es war uns eine Freude, dass wir wieder Ihr Gastgeber sein durften. Ein herzliches Dankeschön dafür und dass Sie sich die Zeit genommen haben, Ihren Aufenthalt in unserem ibis München City Arnulfpark zu bewerten. Wir freuen uns sehr darüber, dass wir Sie mit unserem Service überzeugen konnten und Sie sich bei uns rundum wohl gefühlt haben. Es tut gut zu wissen, dass wir unseren hohen Anspruch an Gastfreundschaft erfüllen konnten und Sie mit uns zufrieden waren. Auch im Namen meines Teams bedanke ich mich für die ausgezeichnete Bewertung, die Bestnoten in fast allen Kategorien und das Lob "Alles war perfekt." Nun hoffen wir, dass Sie uns bald wieder besuchen und es uns dann abermals gelingen wird, Ihnen einen entspannten Aufenthalt zu ermöglichen. Bis dahin mit den besten Grüßen, Ihr Jochen Fuchs General Manager

Aleš Couples - 15/11/2018 AccorHotels certified review
« Nice extended weekend. »

Small room with all the necessary, acceptable breakfast, surcharge for parking is superfluous, I have no comments on friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., Thank you very much for your visit and for taking the time to review your stay at Ibis München City Arnulfpark. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Vesa M. Business - 13/11/2018 AccorHotels certified review
« Sales Manager »

Everything went very nice and well, thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the excellent rating. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Jochen Fuchs General Manager

Goh W. H. Business - 13/11/2018 AccorHotels certified review
« Mr »

less satisfy vs my stay with Holiday Inn Express during the same time. Room Size. Water Boiler not provided.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Wee h., Thank you very much for your visit and for taking the time to tell us about your experience at Ibis München City Arnulfpark. We regret that your experience with our hotel and our service did not completely meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Sven M. Business - 06/11/2018 AccorHotels certified review
« alles gut »

alles gut

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr m., "alles gut" - ein Feedback wie das Ihre ist immer eine besondere Auszeichnung und ein Höhepunkt eines Tages, an dem wir Gastgeber sein dürfen. Herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im ibis München City Arnulfpark zu bewerten. Über die maximale Punktezahl in fast allen Kategorien freuen wir uns sehr. Gerade auch die exzellenten Noten für unseren Service werden wir selbstverständlich gerne an die betreffenden Mitarbeiterinnen und Mitarbeiter weiterleiten. Denn: Ihre Zufriedenheit ist für all jene, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, eine tolle Bestätigung und klasse Motivation zugleich. Schön, dass Sie sich bei uns rundum wohl gefühlt haben und wir Sie mit unserem Angebot überzeugen konnten. Gemeinsam mit meinem Team freue ich mich auf Ihren nächsten Besuch, der hoffentlich nicht allzu lange auf sich warten lässt. Mit freundlichen Grüßen, Ihr Jochen Fuchs General Manager

Susan A. Couples - 06/11/2018 AccorHotels certified review
« Excellent hotel! »

The staff are very helpful and the reception areas are comfortable and offer good services. The rooms are really comfortable, clean, well designed and provide all the basics. It was also easy to catch a tram into the centre of the town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms A., We very much appreciate your comments regarding your stay at the ibis München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the very positive assessment, the top marks and the big praise for the staff, the rooms and the location. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Njideka. Families - 05/11/2018 AccorHotels certified review
« Great hotel for a short holiday. »

We had a lovely 2-night stay at the hotel. Rooms are clean, reception friendly and the breakfast tasty! The hotel is centrally placed and one can easily use public transport to get to wherever one needs to get to. We'll definitely return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms K., "We'll definitely return" - Thank you for taking the time to review your stay at ibis München City Arnulfpark. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our rooms and the breakfast. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

Mrs. B. Couples - 05/11/2018 AccorHotels certified review
« The hotel was clean and comfortable and the staff very helpful, coffee/tea making facilities in the room would have been a wlcome extra. »

As above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., We very much appreciate your comments regarding your stay at the ibis München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise "...clean and comfortable and the staff very helpful". We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Andrey Solo - 02/11/2018 AccorHotels certified review
« It is a very good hotel for a short stay. »

Clean and comfortable room. Efficient and friendly staff. Availability of a convenient public transport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., We very much appreciate your comments regarding your stay at the ibis München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise for the room, the staff and the location. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

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