Hotel - Mercure Wagga Wagga
Mercure Hotel Mercure Hotel

Mercure Wagga Wagga

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4.0/5 661 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • WAGGA WAGGA
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 06:30 / 09:30 & 18:00 / 21:30
    • Opening hours : Week-end 06:30 / 09:30

Business services

  • 4 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

  • 86 rooms
  • 86 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 2,663 reviews

Our guest reviews for Mercure Wagga Wagga

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 661 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Sylvia C. Families - 19/02/2018
« Great stay - loved it! »

Wonderful roo m - friendly staff - excellent breakfast - one of our favourite Mercure hotels

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sylvia C., We very much appreciate your comments regarding your stay at the Mercure Wagga Wagga. It is always a pleasure to receive positive feedback. It's great to hear that you enjoyed our on site breakfast as well as our lovely staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabby Grant.

AccorHotels certified review
Anonymous Families - 18/02/2018

Very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Felicity W., We very much appreciate your comments regarding your stay at the Mercure Wagga Wagga. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabby Grant.

AccorHotels certified review
Peter J. Business - 16/02/2018
« met expectations »

i return to this motel for work as its facilities consistently presents well

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter J., We very much appreciate your comments regarding your stay at the Mercure Wagga Wagga. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabby Grant.

AccorHotels certified review
Paul M. Families - 15/02/2018
« Great experience beautiful room »

Blown away with the quality and delivery of th room, pleasurable experience and would stay again when travelling to Wagga Wagga

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul M., We very much appreciate your comments regarding your stay at the Mercure Wagga Wagga. It is always a pleasure to receive positive feedback. It's great to hear that you were blown away by the quality of the room, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our guest often tell us how helpful it is to read other guests reviews before booking, we would be grateful if you could take the time to review us on tripadvisor. www.tripadvisor.com.au Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabby Grant.

AccorHotels certified review
Anonymous Couples - 14/02/2018

Very Good. Friendly and responsive staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nagendran S., We very much appreciate your comments regarding your stay at the Mercure Wagga Wagga. It is always a pleasure to receive positive feedback. It's great to hear that you found our staff friendly and responsive, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabby Grant.

AccorHotels certified review
Greg M. Families - 13/02/2018
« Ok »

When my wife stripped the bed, there were blood stains from a previous occupant. No other problems

Our hotel has responded to the review
Our hotel has responded to the review

Dear Greg M., We very much appreciate your comments regarding your stay at the Mercure Wagga Wagga. It is always a pleasure to receive feedback. I am sorry to hear that the sheet in you bed was dirty. I will follow your review up with our housekeeping manager and our general manager. I apologise for the inconvenience. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you on your next visit to Wagga Wagga. Sincerely, Gabby.

AccorHotels certified review
J R. Families - 13/02/2018
« Professional, courteous and efficient. »

Jenny was exceptional from the booking of this stay to the one late March. Nothing was too much trouble and I was treated exceptionally well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Josie R., We very much appreciate your comments regarding your stay at the Mercure Wagga Wagga. It is always a pleasure to receive positive feedback. Jenny is a valued member of our team, I will share your comments with her. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabby

AccorHotels certified review
Michael Solo - 13/02/2018
« A mixed bag but mostly disappointing. »

My experience was very disappointing given this was my first experience after joining Accor Plus. The reception staff when checking in and checking out were friendly and professional. On the other end of the scale, when I reported a problem within the room a few hours after checking in (the safe door was locked in the open position so could not be reset by me) the receptionist did not seem to know what process to follow, I got a blank "I'll let them know". The problem was not fixed that day. On arriving back at the apartment the next day (early afternoon) my card would not unlock my door. A housekeeping employee saw me and asked if they could help. They kindly took my card to reception and had it reset. On entering I noticed the safe had still not been fixed. Housekeeping were unaware of the problem but informed me they would report the issue. The following day I arrived back at the unit and my card did not work again. Frustrated I went to reception to be told "that card is dead" and a new one was issued. On this occasion, my final day there, I noticed the safe had finally been reset. The bar/restaurant was also a mixed bag, one day I felt quite welcomed, the next day not so much. Food was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael Ablott, Thank you for taking the time to tell us about your experience at the Mercure Wagga Wagga. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The issue with the safe unfortunately wasn't reported by the Receptionist at the time and we were not aware of the issue until Housekeeping had informed us. I have spoken to the lady on duty about the importance of documentation and communication since hearing about this and I trust this will not be a concern moving forward. As for the key programming issue, I can only speculate that on arrival and when housekeeping brought your key in that is was only programmed for one night each time. Again I do apologise for the inconvenience caused by this. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gemma Cooper

AccorHotels certified review
Deborah J. Business - 13/02/2018
« It was a most pleasurable stay. »

The staff were extremely helpful and ensured that my stay was extremely pleasant givne how busy the days were with work commitments.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deborah J., We very much appreciate your comments regarding your stay at the Mercure Wagga Wagga. It is always a pleasure to receive positive feedback. It's great to hear that you found our staff extremely helpful, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabby.

AccorHotels certified review
Anonymous Business - 13/02/2018
« Very comfortable »

Comfortable bed, awesome food and good gym alliance

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kaara K., We very much appreciate your comments regarding your stay at the Mercure Wagga Wagga. It is always a pleasure to receive positive feedback. It's great to hear that you enjoyed our custom made beds as well as our on site restaurant. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabby.

AccorHotels certified review
Pamela Q. Business - 13/02/2018
« comfortable stay »

Having stayed a number of times at the Mercure in Wagga Wagga I prefer to stay close to the reception/dining room. Recently I have found myself away from the area. The rooms are clean and comfortable and staff are friendly. As I often have early appts I really appreciate having the coffee machine in the room. Also I would appreciate herbal teas being available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pamela Q., We very much appreciate your comments regarding your stay at the Mercure Wagga Wagga. It is always a pleasure to receive feedback. It appears the last couple of times that you have stayed you have been in a room type that is not available close to reception. All of our King rooms and all of our Queen rooms but one are in the first block across from reception. If you book one of those rooms you will be close to the dining room. Those particular room types may not have been available your last couple of stays. We have a range of herbal teas available at reception. Next time you check in please feel free to ask our lovely receptionist for some. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you on your next visit to Wagga. Sincerely, Gabby.

AccorHotels certified review
Sharon P. Families - 12/02/2018
« Ms Sharon Louise P. »

A really lovely comfortable friendly professional experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon P., We very much appreciate your comments regarding your stay at the Mercure Wagga Wagga. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabby

AccorHotels certified review
No Business - 11/02/2018
« Clean generous rooms. Great breakfast. Good restaurant. Shame no catering on Sunday night »

As above. Very helpful friendly staff and specially Jenny

Our hotel has responded to the review
Our hotel has responded to the review

Dear Noelene S., We very much appreciate your comments regarding your stay at the Mercure Wagga Wagga. It is always a pleasure to receive positive feedback. It's great to hear that you enjoyed your room and that you found our staff friendly. I will share your wonderful comments with Jenny and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabby Grant.

AccorHotels certified review
Anonymous Families - 11/02/2018
« Mrs »

All good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vikki G., We very much appreciate your comments regarding your stay at the Mercure Wagga Wagga. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabby Grant.

AccorHotels certified review
Alison Families - 10/02/2018
« Nice,clean and quiet. »

We stayed at the Mecure overnight recently while attending a family function in Wagga. We found the staff friendly, our room was clean and nicely appointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patrick W., We very much appreciate your comments regarding your stay at the Mercure Wagga Wagga. It is always a pleasure to receive positive feedback. It's great to hear that you enjoyed your room and that you found our staff friendly, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabby Grant.

AccorHotels certified review
Warwick M. Families - 06/02/2018
« everything worked well. doors were loud when closing »

Welcome was good - room large and well fitted out - bathroom clean and fresh - dining room tastefully and well presented - only had breakfast one morning but food delicious and plenty available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Warwick Mears, We very much appreciate your comments regarding your stay at the Mercure Wagga Wagga. It is always a pleasure to receive positive feedback. It's great to hear that you enjoyed your room and that you made use of our on site restaurant "One Morgan St". I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabby Grant.

AccorHotels certified review
Anonymous Business - 05/02/2018
« Comfortable stay »

Comfortable rooms with good clean amenities. The restaurant was a bit over priced for the meals provided and there are much better options within short walking distance. Breakfast is adequate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aadil Ganiwalla, We very much appreciate your comments regarding your stay at the Mercure Wagga Wagga. It is always a pleasure to receive positive feedback. It's great to hear that you found your room comfortable and that you enjoyed the amenities that we offer. I will share your comments with our team. I will pass on your comments regarding the restaurant on to management, we appreciate your feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabby Grant.

AccorHotels certified review
Debbie Couples - 05/02/2018
« Comfortable and Roomy »

We had a large room with a queen and single bed. The facilities were clean. The room was very quiet allowing for a good night's sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Debra Mc Gann, We very much appreciate your comments regarding your stay at the Mercure Wagga Wagga. It is always a pleasure to receive positive feedback. It's great to hear that you enjoyed your stay with us and that you found your room quiet. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabby

AccorHotels certified review
David F. Business - 05/02/2018
« Great »

Friendly staff great rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear David Fenton, We very much appreciate your comments regarding your stay at the Mercure Wagga Wagga. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabby

AccorHotels certified review
Anonymous Couples - 05/02/2018
« Hotel lovely.... staff helpful.... need new beds »

Hotel facilitates and staff are nice. We only had the buffet breakfast no main meals. Breakfast was ok. Rooms are clean but definitely need new beds. In our bed we were rolling into each other.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer Schembri, We very much appreciate your comments regarding your stay at the Mercure Wagga Wagga. It is always a pleasure to receive positive feedback. It's great to hear that you found our staff nice and that you enjoyed the facilities that we offer. I will share your comments with our team All of the beds at the property were purchased brand new when the property was refurbished. I will get our maintenance department to look into it, thank you for your feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you on your next visit to Wagga Wagga. Sincerely, Gabby Grant.

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