Novotel Goa Resort & Spa Hotel 5 stars

TripAdvisor rating 4.5/5 1,869 reviews
Novotel Goa Resort & Spa
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+ 24 Services
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Hotel extras

  • A 4 minute free shuttle drive to Candolim Beach. Close to Baga, Calangute, & Sinquerim, Beach.

  • Supervised kids play area, motion gaming, signature play table, sports hub & family activities

  • Unique experiences like visit to a local Goan bakery, local market trips, cycle tours and more

  • 7800 sq. ft. pillarless ballroom, dedicated events team that offer unprecedented theme breaks.

  • Rejuvenate at New York's renowned Warren Tricomi Salon & Spa with Goa's only Turkish hammam

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • DABOLIM AIRPORTPaying
  • Reception open 24 hours a dayPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
Information message

Surrounded by lush greenery, bright rooms, unique Balinese-styled design spa with 5 chalets & Hammam bath, vitality pool, zen inspired tranquility zone. Food & Beverage outlets serving global cuisine with a local touch and 8,000 sq.ft. Convention space.

Hotel location

Novotel Goa Resort & Spa

Pinto Waddo, Off Candolim Road
Candolim, Bardez
403515
goa
india

Tel: +918327112424

Fax: (+91)8327112425

Contact email

Check-in from 15h00

Check out up to 12h00

  • PRIVATE BUS SERVICE :   CANDOLIM STOP BUS STOP

  • By plane

    DABOLIM AIRPORT At 35km / 21 miles - Shuttle paying

  • By plane

    GOA AIRPORT At 36km / 22 miles

  • By plane

    GOA AIRPORT At 36km / 22 miles

  • By helicopter

    AGUADA At 5km / 3 miles

  • By train

    MADGAON At 50km / 31 miles

  • By train

    MARGAON STATION At 47km / 29 miles

  • By train

    THIVIM At 18km / 11 miles

  • By train

    THIVIM STATION At 19km / 11 miles

GPS :15.520575, 73.769631

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Superior King

  • Max. number of persons: 4
  • Area: A partir de 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Twin

  • Max. number of persons: 4
  • Area: A partir de 30
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive King with Free WiFi

  • Max. number of persons: 4
  • Area: A partir de 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Twin with Free WiFi

  • Max. number of persons: 4
  • Area: A partir de 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Tranquility Room with access to Banyan lounge, 15% off food & spa

  • Max. number of persons: 4
  • Area: A partir de 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Elegance Suite, access to Banyan lounge, shared airport transfer, 15% off food & spa

  • Max. number of persons: 4
  • Area: A partir de 62
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Prestige Suite, access to Banyan lounge, shared airport transfer, 15% off food & spa

  • Max. number of persons: 4
  • Area: A partir de 60
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

Vero Cibo

Type of cuisine: Mediterranean

Our Signature Mediterranean Restaurant offers dishes with a modern twist-combining locally sourced ingredients. Take a breather from the sizzling the lush green scenes and settle into the intimacy of this relaxed sanctuary.

FOOD EXCHANGE

Type of cuisine: International

The Food Exchange is a modern, all day dining restaurant with an alfresco kitchen overlooking the green paddy fields. A multi-cuisine menu cooked in unique styles in individual show kitchens allowing guests to have direct interactions with chefs.

Lunch

13:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CHY LOUNGE & BAR

Photo non contractuelle / Strictly non binding

Chy is our lobby lounge & bar at the lobby level. Serving grab & go drinks and food, collectables, exotic teas and a unique bar and food menu all day long.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SUNKEN BAR

Photo non contractuelle / Strictly non binding

Pool side bar, under the great Banyan overlooking paddy fields. Offers a selection of hot and cold beverages and snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 790

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Novotel Goa Resort & Spa

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

3,019 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,869 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Memorable Experience

Customer review rating 4.5/5

Aarushi N. Couples - 06/10/2019 AccorHotels review

Novotel Goa is one of the finest property. Our stay was very comfortable. The food was delicious & thank you for the warm wishes & the yummy cake on my birthday! We recommend Novotel to all the goa tourists & will see you again!!! Do try their wood fired pizza & exhaustive breakfast spread ! Their chocolate mouse cake is to die for!!

Customer review rating 4.5/5

Anonymous Families - 06/10/2019 AccorHotels review

Stay was good but looks expensive for the money we pay

Wonderful stay with very good staff

Customer review rating 4.5/5

Rajan Families - 05/10/2019 AccorHotels review

Extremely satisfying

Customer review rating 4.5/5

Jasmeet S. Couples - 04/10/2019 AccorHotels review

Staff was really slow at the reception. At the time of check in, no information was given for breakfast and other activities at the hotel.

It was just too amazing!

Customer review rating 4.5/5

Gagandeep S. Couples - 03/10/2019 AccorHotels review

Each & every team member was very courteous. All of the team members were available 24*7 to help us with any of our queries. I am sure that I would be coming back to Goa pretty soon and will stay in Novotel again.

Loved the stay and service offered

Customer review rating 4.5/5

Manohar W. Couples - 03/10/2019 AccorHotels review

We loved the stay and the service offered. As a small suggestion the pool beds were not good change it , very uncomfortable and slippery and not enough back support , we couldn’t enjoy lying at all

Not cool

Customer review rating 4.5/5

Ronak Business - 02/10/2019 AccorHotels review

The expectation was of of a five star hotel... But Room provided and everything was only less than a 3 star hotel..

Fantabulous stay!!!

Customer review rating 4.5/5

Mayank M. Families - 02/10/2019 AccorHotels review

Though i have written a review already on MMT, but will do it again. First thing first, a big thank you for your services. All i can say that if someone coming to goa and looking for an extremely good resort, Novotel it is!! Kudos people!

Very nice and comfortable stay

Customer review rating 4.5/5

Piyush G. Families - 30/09/2019 AccorHotels review

It was a wonderful experience staying at Novotel. The breakfast spread and pool experience were the highlights of the stay as was the facilities like kids area, x-box etc. Special mention to Toli and team for their hospitality and prompt attendance. Would love to cone again and recommend.

Dear Mr. G., We very much appreciate your comments regarding your stay at the Novotel Goa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ranju SINGH General Manager Novotel Goa Resort & Spa

Nice experience

Customer review rating 4.5/5

Anonymous Families - 29/09/2019 AccorHotels review

AC not working intermittently at night

Dear Mr. C., Thank you for taking the time to tell us about your experience at the Novotel Goa Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ranju SINGH General Manager Novotel Goa Candolim

Great experience! Amazing team.. very courteous and generous

Customer review rating 4.5/5

Vipul A. Couples - 29/09/2019 AccorHotels review

My experience with Novotel began with a pleasant surprise. Toli and team were very generous as they extended their courtesy by upgrading our room category to a suite on the occasion of our marriage anniversary. Not only that they gave us the second surprise by arranging a beautiful cake with wishes in our room when we went outside. And important to mention here that the cake was too yumm. Another different experience was we were welcomed by the gueast experience member, which made the experience very personal and warm. Such experiences are created not by facilities but by engagement and emotional connect of the hotel team and leave a life lasting memories for the guests. Again proves the fact that money cant buy everything. I really appreciate the efforts and engagement of the hotel team and would ask to continue with the same spirit. Novotel Resort and Spa will definitely be on top in our list of prefered hotels and we will definitely recommend to f&f. Thanks!

Dear A., We very much appreciate your comments regarding your stay at the Novotel Goa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ranju SINGH General Manager Novotel Goa Resort & Spa

Extremely pleasant stay ,well spoken staff

Customer review rating 4.5/5

Ajay D. Business - 27/09/2019 AccorHotels review

I would like to thanks to Akshay from reservation department,Santosh from restaurant team ..each one of them deserve a round of applause from my side ,all the staff are very good ,they was always responded to my calls always ..I will surely come with my family to explore once again to this property..once again thanks to each one of u and keep this kind of services continues.. All the best

Dear Mr. D., We very much appreciate your comments regarding your stay at the Novotel Goa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ranju SINGH General Manager Novotel Goa Resort & Spa

Staff was very very verryyyyyy hospitable to the guests

Customer review rating 4.5/5

Manoj K. Families - 26/09/2019 AccorHotels review

The staff was very kind and they served us to their best. The overall experience was extremely satisfactory. If got a chance to visit goa again, would be happy to gove you a chance to serve us again.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Goa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ranju SINGH General Manager Novotel Goa Resort & Spa

It was amazing

Customer review rating 4.5/5

Sukrit B. Families - 25/09/2019 AccorHotels review

My 7 years old daughter enjoyed a lot staying here. It has so many things for the kids to enjoy. Swimming pool, boat ride, ball ride, basket ball, kids room, x-box, play table and lot more...….. The gos trip is incomplete if not staying in Novotel Goa Resort & SPA

Dear Ms. B., We very much appreciate your comments regarding your stay at the Novotel Goa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ranju SINGH General Manager Novotel Goa Resort & Spa

Just an average business hotel with deceiving pictures and information.

TripAdvisor rating 4.5/5

17rajatb Family - 24/09/2019 TripAdvisor review

Do not consider this property to be a resort. Its an average (star category) business hotel and that's just about it. I booked the tranquility room and while the app/site described the room to be more airy and bright, it was just the opposite. The room description also mentioned that it came with a few extra amenities but the only additional thing in the room was a microwave. Even the bathroom amenities were not there. The room description boasted that it comes with access to the Banyan lounge but this Banyan lounge was nowhere to be found and no one even cared to tell us about it. Few of the notable issues: 1. During my stay, the hotel was hosting 2 business groups which kept the breakfast and dinner buffet crowded and full. 2. Lot of dampness and humidity in the room as we entered. 3. Faulty aircon temperature control system in the room. My daughter was suffering from cold and we had set the temperature to 27° but Everytime we would check the temperature after sometime, it would get reset to 23° ( not sure if this happened because of power cutoff/switch that happened numerous times). Everytime we entered the room, the aircon was again set to 23°. At another time, we found the temperature to be at 19° in the morning causing an unexpected chill in the room. So even the least expected comfort had gone for a toss. 4. If we had to call the laundry, room service, housekeeping , we had to call the operator at 0 and wait for her to end the existing call and answer our call just to later connect us to laundry, housekeeping or room service. They could not even place a card in the room with individual numbers to call each department. 5. The minibar was almost empty..not sure why they called it a minibar. 6. While check-in, some amount was blocked on my card to settle the spendings at the hotel. However, while checkout the bills were charged seperately and that amount continued to remain blocked ( as told to me the alater byssistant manager Mr. Sharma). I was told that an email would be sent to me regarding the reversal of the amount but we'll just as I had expected, I did not receive any such mail. The only saving grace was the kebab platter and the staff at night at Food Exchange restaurant - Malikzan and others in his team. Best to avoid this hotel. There are many better options available in and around the same area.

Dear 17rajatb, We value your time taken to write this detailed feedback which we truly appreciate,this helps us identify any and all lapses in order to rectify them so that you and other guests do not experience them again. I am sure you appreciate that as a hotel, we are open for business, and Goa being a MICE and wedding destination, it is quite impossible for us not to have any such events in the hotel. Goa experiences a tropical climate with different levels of humidity hence, the rooms may come across as musty smell due to the amount of wood used as part of the design and decor. While there is a standard amenity in every room, you would have noticed that the others are available on request to avoid wastage while being conscious about the environment. We do hope you visit again, and rest assured we strive to delight you on your next stay. Regards Ranju Singh

Excellent hospitality

Customer review rating 4.5/5

Vikas S. Families - 23/09/2019 AccorHotels review

Wonderful experience. Well maintained rooms, good breakfast and excellent hospitality of the staff.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Goa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ranju SINGH General Manager Novotel Goa Resort & Spa

Amazing! Friendly!

Customer review rating 4.5/5

Parth P. Couples - 23/09/2019 AccorHotels review

Stay was amazing. Staff and services that we received was amazing. Beautiful location and relaxing atmosphere. Highly recommend.

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Goa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ranju SINGH General Manager Novotel Goa Resort & Spa

It’s a pleasure stay

Customer review rating 4.5/5

Murali K. Couples - 21/09/2019 AccorHotels review

Really enjoyed the hotel stay more than the sightseeing in Goa. Though our check-in time is 3:00pm, we got our room allocated by 9:00 am itself, which we even didn’t expect. Breakfast buffet is fabulous and pool experience is great with a pleasant atmosphere. We are surprised to get a free birthday cake at 12:00 from the management. Worth for money.

Dear Mr. k., We very much appreciate your comments regarding your stay at the Novotel Goa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ranju SINGH General Manager Novotel Goa Candolim

Perfect

Customer review rating 4.5/5

Anonymous Families - 16/09/2019 AccorHotels review

Comfortable and pleasurable. The staff were extremely courteous and made sure we were well satisfied.

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Goa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ranju SINGH General Manager Novotel Goa Resort & Spa
Customer review rating 4.5/5

Kedarnth R. Couples - 14/09/2019 AccorHotels review

Main gate security asking always stupid questions like what is u r room number and name It's happened every time.... I m staying 2days here .... Whenever I am getting in security guys ask my name and room number I am getting irritating this question.... I never seen before this type of the questions any other five star properties Last day I m shift Taj....hotel

Dear Mr. r., Thank you for taking the time to tell us about your experience at the Novotel Goa Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The room number is asked by the security team as it is the policy, practice and safety measure in the hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you in the near future. Sincerely, Ranju SINGH General Manager Novotel Goa Resort & Spa
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