Hotel - Novotel Goa Resort and Spa
Novotel Hotel Novotel Hotel

Novotel Goa Resort and Spa Hotel

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4.5/5 1,149 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WiFi in your room
    • WiFi access (Paying)
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Buffet Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WiFi in your room
    • WiFi access (Paying)
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • DABOLIM AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Beauty salon (Paying)
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi
    • Massage (Paying, Nearby)
    • Tanning salon
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Bike rack facilities

Catering

  • Buffet Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 16 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Hotel location

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,777 reviews

Our guest reviews for Novotel Goa Resort and Spa

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating Based on 1,149 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Family - 07/12/2017
« Worst experience »

* After 10 hrs of car journey i entered hotel to checkIN and they made me to wait for more than 30 mins even after checkin due time. * They requested me to move to another hotel of theirs as this is almost full and the room is not ready. Why would i move to another hotel when i knowingly booked here. * I opted Kids package which comes with a welcome gift and vouchers for my kid. They did not disclose that and I had to explain hard to them about it and they issued me one later. * There is a door separating between two rooms and my room was noisy. We were disturbed by neighbor room occupants. * Actually i booked the hotel using my Le-accor points and rest INR1309 using my credit card but while checking out they issued me the bill of ~ INR 24000. I was shocked and shown the proof of booking email from accor mentioning all pre paid and INR 0 to pay at the hotel. Later they checked and said that I need to pay INR 1309 as they pre paid amount is not reflecting in their system. I argues email i received from Le-accor itself confirms that i need not to pay anything at hotel. but they were asking me about the proof. I wanted to checkout faster as i need to travel a long distance, i again paid the already paid amount and vacated the hotel. Horrible experience. I do not recommend this hotel. I experienced even a 3 star hotel providing a better service than this 5 star Novotel hotel.

AccorHotels certified review
Nikhil J. Friends - 05/12/2017
« It’s was good decision staying at resort and spa »

Beautiful property , and staff is very humble and polite!

AccorHotels certified review
Anonymous Business - 05/12/2017

Overall experience was wonderful except for the attitude of the front desk staff. I stayed at Novotel Goa as the photographer for a wedding, I don't know if it was because I was staying as the photographer and not a regular guest that I received the kind of treatment I did. To give you a brief background - I had my own wedding at the Novotel in Mumbai & I come from a family of travel agents. We are in the service industry and we know the importance of good service. About my experience at Novotel Goa - I was sharing a room and simply asked the front desk manager for a spare key since I would need to keep going in and out of the room and did not want to disturb my room mate. The girl seemed extremely irritated and annoyingly told me its not possible. I have travelled around the world and no hotel has refused a spare key card. I further probed as to why it isn't possible, she curtly said the system is down I don't know when it will work. Within 30 minutes I happened to be back at the reception and I noticed another staff member giving a spare key card to a foreigner guest. I then asked her again for a spare key as it was getting extremely difficult for me to access my room. She snapped back saying ma'am I told you its not possible. When I told her i just saw your colleague giving it to another guest she made a sullen face and gave me a key card. Later on we requested if we could have a few lights switched on in the passage way as the couple asked us to take their photos in the hotel as it was dark outside. This same member of staff told me and then later my colleague that it isn't possible. We asked why not, I mean its just about switching on lights. She said i will send the electrician to check. I was sitting on the couch close by when I over heard her telling the electrician that just pretend to do something and tell them it isn't working. This is not the kind of attitude one expects at a 5 star hotel. Had I not been staying as part of the group I would have reported this behaviour there and then but being a wedding atmosphere I did not want to go complain to the family about this. The hotel staff is key in shaping a guests experience and unfortunately this time Novotel failed at providing me a pleasant experience.

AccorHotels certified review
Neeraj J. Families - 05/12/2017
« BAD experience for a 5 star property and amount paid »

Reservations - Very Bad-- cancelled reservation without any reason or communication Communications from the Hotel Team: Bad -- never calls back or responds on time Food - Good Pool Area - Good (only the tile color makes it difficult to see the steps) Rooms - Small , Less equipped (no bathroom slipper, no body lotion, shower cap, conditioner etc.), poor quality pillow and mattress, useless balcony, poorly planned suites Spa - Very Bad -- poorly maintained, sub standard steam room. Staff - Good Locality - Ok Activities in Hotel - Good

AccorHotels certified review
Ravi R. Families - 02/12/2017
« We had an enjoyable 2 night stay at the hotel. »

The room was comfortable and the food was good. the Bar closed rather early for a resort hotel.

AccorHotels certified review
Anonymous Families - 01/12/2017
« Excellent »

We had a great time n experience in novotel..Extremely helpful n friendly staff..Our special thnks to Sugandh n Ramesh for being so helpful when we needed it the most..They helped us just like a family member wud do.N also Neiva was so sweet. Really appreciate the kind of hospitality we had been provided.Thanku for everything n we will surely share this wonderful experience with all our friends n family n recommend them to only stay with novotel.

AccorHotels certified review
Vishal A. Families - 01/12/2017
« Couldn't get better »

It was fabulous, from room to breakfast to pool to activities, everything was just perfect.

AccorHotels certified review
Nitika N. T. Families - 29/11/2017
« An Average Stay »

The stay was very mediocre. Nothing special i could write about. The only Good part was the F&B Team. The hotel needs to seriously check its standards in terms of providing quality of service for Pool, Kid care, Room cleaning. The services are not up to the mark for a 5 star or the cost being levied. Also, if this is the way a priority customer (Accor member) is handled, i am not recommending this hotel chain. PS : The same was discussed with Shruti at checkout.

AccorHotels certified review
Heini Friends - 29/11/2017
« Nice and quiet hotel with friendly staff. »

We enjoyed the pool area even if the music was a bit loud at times, could also have been more Indian music. Breakfast was good even if we missed cheese, light one, not the very strong ones that we saw couple of times.

AccorHotels certified review
A. D. Friends - 29/11/2017
« Ok »

Was ok, wasn't a fan of the breakfast spread. Rest everything was ok.

AccorHotels certified review
Snehamoy M. Families - 29/11/2017
« Amazingly compact hotel with excellent rooms, out of the world hospitality and splendid food. »

The way some of the employees went out of their way to make our stay memorable is worth a mention. The head waitress Tolli, took special care of our kids and made each of our meals extremely enjoyable. She stands out in her committment to excellence. The food at the restaurant was fantastic- the right mix of exquisite taste, but cooked with minimal oil. The only thing that needs to improve is the number of shuttle drops to the beach. Sometimes the wait was close to 45 minutes before the next shuttle came.

AccorHotels certified review
Anonymous Friends - 29/11/2017
« Good »

Was good

AccorHotels certified review
Reetesh V. Families - 29/11/2017
« Excellent overall experience and except veg food menu for meals »

It was pleasure staying at Novotel Resort with warm welcome and gestures from all the resort members. Excellent activities for kids and adults including spa and swimming.

AccorHotels certified review
Shubhi A. Families - 28/11/2017
« Comfortable, caring, Lavish, great stay! »

It was great from staff to food till spa and everything was perfect and great. Would love to stay at Novotel hotels...:-)

AccorHotels certified review
Jas Solo - 24/11/2017
« Exceeded my expectations!! »

My stay was wonderful. The staff were very attentive. I highly recommend the signature full body massage at the spa!

AccorHotels certified review
Dr R. D. Families - 21/11/2017
« Awesome »

Nice and comfortable room, clean and well maintained. Very good amenities and lots of things to do. My family enjoyed a lot more in hotel then Goa itself.

AccorHotels certified review
Saugat B. Families - 20/11/2017
« Awesome!! »

We had a very pleasant stay in the hotel..every single member is extremely helpful and courteous.Breakfast has huge options.Ambience,play area and pool is great as well..although heated pool option would be great!!

AccorHotels certified review
Sanchit G. Families - 20/11/2017
« Great Hospitality »

Friendly Staff, Good Service, Cleanliness, Awesome Stay

AccorHotels certified review
Shaggy Couples - 20/11/2017
« One of the best services »

Awesome place location good and best is the overall crowd

AccorHotels certified review
Prashanth T. Friends - 20/11/2017
« Excellent hospitality! »

The stay was really nice. Impeccable hospitality Hy the staff. Nikki is a real asset to the resort and she made sure our stay was comfortable and was always ready for whatever requirements we had. Garima was very helpful. Restaurant staff Vishnu and Shilpa stood out.

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