Hotel - Novotel Goa Resort and Spa
Novotel Hotel Novotel Hotel

Novotel Goa Resort and Spa Hotel

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4.5/5 1,224 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WiFi in your room
    • WiFi access (Paying)
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • DABOLIM AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Beauty salon (Paying)
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi
    • Massage (Paying, Nearby)
    • Tanning salon
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Bike rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,849 reviews

Our guest reviews for Novotel Goa Resort and Spa

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,224 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Hemant B. Couples - 14/02/2018
« Expectation met »

Firstly, the room was good and cozy. however in room facilities could be improved for eg. Slippers may be provided. Secondly, the most important the restaurant should increase the vegetarian menu considerably to address the vegetarian community like me. Thanks!

AccorHotels certified review
Gaurav D. Families - 13/02/2018
« It was an excellent stay with great support and hospitality from novotel »

It was very nice experience in our stay at novotel.rooms are perfectly designed taking care of all utilities of guests.food is specially too gud with a very elaborate and appropriate menu.the services at hotel are very promptly available even at odd hours of the day,like too early in the morning.we would be very happy to visit again.

AccorHotels certified review
C. Couples - 13/02/2018
« Noise »

Lovely staff , noise during the night from other guests totally unacceptable behaviour , not what we expected from this class of hotel

TripAdvisor review
AnkurDPathak Couples - 10/02/2018
« Select your dates well for Novotel »

We stayed at Novotel Resorts and Spa for 2 nights in the first week of February. Poor choice of dates, really. There was a wedding or wedding related functions at the hotel. The guests for the wedding were also staying at Novotel. The hotel was practically taken over by the wedding party. Be it the hotel lobby or the breakfast venue, they were to ensure other guests (non-wedding related guests) are crowded out. The wedding guests were boisterous and even took over our breakfast table!! They were having the feeling that they’ve bought Novotel. The hotel did nothing to mitigate this feeling. This will only make the Novotel brand suffer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ankur, Thank you for taking the time to review us following your recent stay with us. The wedding at the hotel may have been a source of disturbance to you. However we to do all that is possible to minimize the disturbance.I am sure you appreciate that as a hotel, we are open for business, and Goa being a MICE and wedding destination, it is quite impossible for us not to have any such events in the hotel. Should you choose to stay with us again, please do reach out to us so we can ensure your next stay is flawless from beginning to end. Regards Rohan and his entire Novotel Goa Resort & Spa Team.

AccorHotels certified review
Jennie M. Families - 08/02/2018
« It was ok »

Slightly disappointing ... the staff I met were fantastic but I felt they were not given the right support , training, information regarding the luxury escape package. I think higher management has got to improve the support they give the wonderful young staff who directly deal with customers every day . The direct contact staff were trying so hard to do their job and were always so pleasant. It was disappointing that the luxury escape package inclusions were not fully understood . For example the 2 free drinks a day could only be ordered from the bar in reception and apparently only after 6 and apparently only Indian beer and wine. This caused us a lot of misunderstanding and was not really made clear when I purchase the package. You have a lot of staff and they need to be looked after as they are doing their best. Communication from management to staff needs to be improved to help morale

AccorHotels certified review
Gopal S. Families - 07/02/2018
« Very Relaxing stay, good staff, good service »

Enjoyed my stay, this is my 4th stay at this hotel with Family. Almost we stay every year. If I have to suggest some improvement - Hotel need bit of sprucing it up with some bright colours, designer lights, top floor ceiling need to be revamped although I saw some landscaping was being done at the entrance - which is good sign.

AccorHotels certified review
Karl W. Families - 06/02/2018
« Had a great time amazing staff »

My family and I had a great time we were taken care of very well. Right from the checking in to the check out the staff went out of their way to look after us especially my young kids.

AccorHotels certified review
Dr. M. M. Families - 06/02/2018
« it was amazing, comfortable and lavish »

staff was very helpful. resort is very kid friendly. amazing pool. nice game play area. food was great. overall superb experience

AccorHotels certified review
Arjun G. Couples - 06/02/2018
« It was ok »

okay

AccorHotels certified review
Ajay M. Families - 06/02/2018
« Magnificent »

The staff members Bheem, Sugandh, Lovi, Nieva, Nitin and Rohit were extremely helpfull, professional and extremely nice making myself and my family’s stay very pleasant. Other staff were very nice to us as well. We will be coming back again. This time with other families. Ajay M. ( from Australia )

AccorHotels certified review
Sanjay A. Couples - 02/02/2018
« Enjoyment at fullest satisfaction »

Located centrally with best of amenities and most polite and cooperative staff everywhere. Would myself stay in near future trip and recommend to Family and friends.

AccorHotels certified review
Arjun S. Couples - 31/01/2018
« Unexpectedly bad »

The felt that it was struggling. The room next caused disturbance through out the day. The rooms were not clean for servicing. Cups remained dirty as it they the previous day. Boiling milk was charged!!!

AccorHotels certified review
Sanket J. Couples - 30/01/2018
« Amazing »

Best hospitality till date . Each staff of Novotel Goa resort and spa is very helpful and kind

AccorHotels certified review
Jenish S. Couples - 30/01/2018
« It was satisfactory »

It was a good experience Just if possible increase the hygiene of the rooms.

AccorHotels certified review
Narendra B. Friends - 27/01/2018
« Clean very spacious and customer friendly »

After a false start through mechanical hitch everything went according to our plan. We very much appreciated customer friendliness of all staff, shuttle services to the Candolin beach when we wanted. At times we got he impression there were too many staff in the restaurant trying to be helpful but could not maintain relationship with the customers all the time which led to delays in serving. Room service was excellent and so was the laundry service. Made the most of the spa services available by very professional staff.

AccorHotels certified review
Deepankar G. Couples - 25/01/2018
« Wonderful Property with Courteous Staff »

Access to the property is not great and on top of that construction is happening. But once we entered the hotel we were pleasantly surprised and satisfied that we had made the right choice. Early check in was promptly provided by courteous Mausami which was a nice gesture as we had come after a long bus journey. The room was pretty good with a nice view of the green grounds. The spa is amazing and is a must try at this property. The pool is clean and we'll maintained. The games area was a nice rejuvenation. The breakfast is good but probably more varieties can be added. Since we were celebrating our anniversary so the complementary cake was a nice gesture. The staff was super courteous and knew how to cater to guests. The only thing that we did not like was that the staff came to the room every time we went out. Probably they are asked to do so but it feels weird to see your sheets being made 5 times a day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Novotel Goa Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I apologize for note meeting your expectations on certain parts however we will definitely work towards the same. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rohan Sable General Manager Novotel Goa Resorts & Spa

AccorHotels certified review
Manan D. Couples - 25/01/2018
« Excellent »

We enjoy being at the Novotel Goa Resort and Spa. The hotel and staff are wonderful. Thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your stay at the Novotel Goa Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. May I request if you could review us on Trip Advisor would be great help for other travelers planning to travel to Goa. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rohan Sable General Manager Novotel Goa Resorts & Spa

AccorHotels certified review
Shekhar W. M. Families - 24/01/2018
« Its fantastic property and very good lavish rooms. Polite staff and breakfast was amazing. »

My stay with my family was great and no hassles at all. In all the corner of hotel very polite staff and menus is reasonable as compare to other 5* hotels. Enjoyed swimming pool and dinner at VIROCIBO. Mr. Sonawane extended good hospitality and chef perpetration was very good. But you will have to promote this restro when guest check in since its near to the pool and could not be seen easily. Had good stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.W., We very much appreciate your comments regarding your stay at the Novotel Goa Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. May I request if you could review us on Trip Advisor would be great help for other travelers planning to travel to Goa. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rohan Sable General Manager Novotel Goa Resorts & Spa

AccorHotels certified review
Kati Couples - 23/01/2018
« MIss »

Great service Very good breakfast I only wish to have bath tub in the room. It’s superior king Room and no bath tub :(

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. D., We very much appreciate your comments regarding your stay at the Novotel Goa Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rohan Sable General Manager Novotel Goa Resorts & Spa

TripAdvisor review
Rsacharya Family - 22/01/2018
« A little compassion would have been appreciated »

While I rate highly of the property and the service , I am overall a little disappointed. I had to cut short my trip due to a family emergency. While the hotel gave me a free drop to the airport I would have appreciated if I had got some credit for my unused stay

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