Hotel - Novotel Goa Shrem
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Novotel Goa Shrem Hotel

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4.5/5 1,348 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • DABOLIM AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Paying)
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi
    • Massage (Paying, Nearby)
    • Tanning salon
  • Services for children
    • Babysitting on request (Paying)
    • Childrens Club for 6 to 12 years
  • Beach and water sports
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Pedal boat (Paying)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Bike rack facilities (Paying, Nearby)
  • Ski hire facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 1 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 149 rooms
  • 44 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 2 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Data port in room
    • Web TV
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Video games on TV in room
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • TV room service ordering
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 2,213 reviews

Our guest reviews for Novotel Goa Shrem

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,348 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Hemant Couples - 14/02/2018
« An awesome experience »

The hotel staff was extremely friendly and helpful. Hotel is very clean and well maintained. Location is walking distance to the beach. Food is awesome. The breakfast buffet is scrumptious with a huge variety to choose from including live cooking. Keddar the team lead in the Square is awesome and connects with guests to make their stay very memorable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B. Bhatia, Thank you for your detailed feedback,we are glad for your complimentary words about our staff and hospitality.Our sincere gratitude for taking the time out and penning your experience with us. we are glad that you enjoyed the live cooking and variety of food served. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulfat SHAIKH, Asst. Front Office Manager, Novotel Hotels & Resorts - Goa

AccorHotels certified review
Ketan S. Families - 13/02/2018
« Just Awesome! »

Superb hospitality and good ambience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ketan S., We very much appreciate your comments regarding your stay at the Novotel Goa Shrem. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulfat SHAIKH, Asst. Front Office Manager, Novotel Hotels & Resorts - Goa

AccorHotels certified review
Rakesh K. Couples - 12/02/2018
« Excellent and most cherished stay at Novotel Goa Shrem Hotel »

We had an excellent stay of 4 days at Novotel Goa Shrem Hotel. It's a luxury hotel with all the amenities and in the middle of city. Very convenient location for going to Beach or strolling in the market. It has flawless guest service with high standards which, in fact, has exceeded our exceptions. we would specifically mention the name of Savi Dhotre, Guest Relations Executive at the hotel for her commendable services, Thanks a lot Savi and keep it up!! Hotel serve a very wide variety of sumptuous food. Good bar and Olympic size swimming pool. Highly recommend this hotel to all who is looking for luxurious stay at a reasonable cost.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rakesh Kabra, Thank you for this supportive review and we are so pleased to see you enjoyed your experience and our offerings. It was our pleasure to cater for your needs It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as special mentioned by you about Ms. Savi , we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rohan Sable, General Manager, Novotel Hotels & Resorts - Goa

AccorHotels certified review
Pournima D. Families - 12/02/2018
« Satisfied »

Happy with supportive and cheerful staff. Facilities were good and kids enjoyed it to fullest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.Pournima , Thank you for taking time and sharing your feedback with us. we glad you and kids had a pleasurable stay with us and enjoyed the services and facilities the hotel provides to its patrons. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulfat SHAIKH, Asst. Front Office Manager, Novotel Hotels & Resorts - Goa

AccorHotels certified review
Rakhi S. Couples - 11/02/2018
« Worth my spend »

Without a good staff it is not a worthy experience. And fro. The time we checked in the Hotel till our check out we were taken care off. Even thou the Hotel was fully booked the the staff and service was excellent. Special mentions for good staff is Savi, the receptionist at the desk, Chef Pradeep and every staff we came across treated us with care.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rakhi Sagathia, Thank you for taking time and sharing your feedback with us. we glad you enjoyed and satisfied your stay and the services and facilities provided by the hotel staffs . I will share the feedback with the team. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulfat SHAIKH, Asst. Front Office Manager, Novotel Hotels & Resorts - Goa

AccorHotels certified review
Sambhu N. D. Couples - 10/02/2018

Airconditioning in the room had given occational problem, particularly in 2 nights out of 3 nights that we stayed in the hotel.Front office was very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sambhu Nath Dutta, Thank you for taking time and sharing your feedback with us. we glad you had a pleasurable stay with us and enjoyed the services and facilities the hotel provides to its patrons. Have taken note of your feedback with regards to the AC which I have taken up strongly with my Engineering team and will ensure same will not affect for future guest . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulfat SHAIKH, Asst. Front Office Manager, Novotel Hotels & Resorts - Goa

AccorHotels certified review
Very C. H. E. H. S. H. I. S. I. A. G. P. T. T. S. A. Couples - 08/02/2018
« staff were very polite and helpful the room was immaculate »

it was the first time we had visited candolim goa so it was very nice to have an excellent base to explore the area very uplifting to come back to the hotel after a busy day to find everything clean and tidy. the only down side for us was the choice of cuisine for breakfast being british we were the minority in the hotel and could not eat the food at breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Holmes, Thank you for taking time and sharing your feedback with us. we glad you had a pleasurable stay with us and enjoyed the services and facilities the hotel provides to its patrons. Have taken note of your feedback with regards to the Breakfast, if you could have contacted one of our chef with regards to your preferences the team would have assisted, as being Multi cuisine Restaurant we do have variety of food available for Indian guest as well. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rohan Sable, General Manager, Novotel Hotels & Resorts - Goa

AccorHotels certified review
Cedric R. Couples - 08/02/2018
« Very friendly and helpful »

The staff and worker including the security were all very friendly and welcoming environment was good Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Roberts, Thank you for taking time and sharing your feedback with us. we glad to know you enjoyed your stay at the hotel along with the hospitality of our team which is one of our biggest assets. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rohan Sable, General Manager, Novotel Hotels & Resorts - Goa

AccorHotels certified review
Dr R. C. Families - 07/02/2018
« Wonderful....Enjoyed a lot »

It was wonderful experience ....Enjoyed to the fullest. Every thing was perfect ....Will love to get back to same property in my next visit .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Chander, Thank you for taking time and sharing your feedback with us. we glad you had wonderful stay experience and the services and facilities provided by the hotel to its patrons. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rohan Sable, General Manager, Novotel Hotels & Resorts - Goa

AccorHotels certified review
Msa Couples - 05/02/2018
« Poor in comparision to my last stay at resort & spa goa »

over all poor because of non flexible approach at the restaurant where in team attending particularly on the last day ie 2nd Feb 2018 ...do not want to name the Asst manager restaurant who was so very bad in responding and giving statement which were not at all acceptable and should not have been given by a learned person managing the show. "we suggest you have food here as it is fresh and if you take it along it may effect your health" ... while a simple response that as a policy we do not give packed lunch and u have to have it in restaurant only could have been better.( which again given the current expected service levels- management must be flexible to the request of guests and give packed lunch is ask for as being done by many other good hotels ) Further the food particularly the paratha were so badly cooked as it appeared that half cooked atta has been served on table - this was also shown to the attending person. Phone not working in room/ hand towels not kept and even on asking delivery was slow/ mini bar was kept locked and on check out we were asked to wait so that team can check the mini bar we had one dinner and two lunches (including the one on 2nd )

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manindersingh Ahuja, Thank you for taking time and sharing your feedback with us. Have taken note of your feedback with regards to the the Restaurants and room experience i have shared your feedback and which I have taken up strongly with my team and she all have corrected at the earliest which is our constant endeavor to maintain and improve to provide the best possible experience for our patrons. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rohan Sable, General Manager, Novotel Hotels & Resorts - Goa

AccorHotels certified review
Joachim M. G. Families - 03/02/2018
« Stay was above expectation, simply fabulous »

Dear Mr Rohan. On behalf of my wife and kids ,I would like to thank you and your entire team for the wonderful surprise given to us on our stay at Novotel Shrem Goa dated 31 Jan 2018. We were spellbound with the welcome and the room upgrade,the balloons and the Birthday cake , the roses and the Hand written card, It all touched us deeply and has made our stay the most memorable one till date . This trip was a long due one and I chose it for having my wife's Birthday at Goa . A surprise for her as she was not told where she was been taken untill she received the boarding card on the date of travel. The kids had a gala time at the pool A special thanks to Monica who called me up for confirmation where she asked if there were any specific requirements. I had no such plan but just felt like sharing my little secret with her about the occasion of the trip . She did surprise me with all the efforts taken by her and team for this day . Also thanks to Shivam who led us through and was there as we departed . A big thank you to them. They are wonderful people Once again . A big thank you to you and your entire team at Novotel Goa Shrem for making our stay the most memorable one . We look forward to meet you all once again soon Please do convey our best wishes to your entire team

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Joachim , Thank you for taking time and sharing your feedback with us. we glad you enjoyed your stay and the services and facilities provided by the hotel to its patrons. We glad that you liked that decor and arrangements done by the staff for your special occasion and will the same shared with the team . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rohan Sable, General Manager, Novotel Hotels & Resorts - Goa

AccorHotels certified review
Deepak Y. Families - 03/02/2018
« Comfortable stay. »

Experience was great. Service was good. We enjoyed our stay. Will definitely recommend to my friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Krishnan, Thank you for taking time and sharing your feedback with us. we glad you enjoyed your stay and the services and facilities provided by the hotel to its patrons. we look forward to seeing you back at the hotel sometime soon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rohan Sable, General Manager, Novotel Hotels & Resorts - Goa

AccorHotels certified review
Puneet K. Couples - 03/02/2018
« Awesome »

We chose Novotel for our honeymoon trip to Goa. Not only we found Hotel setup comfortable and luxurious, we were welcomed with a mini cake with all the warm wishes for our new journey. Thanks Monika. Thanks Novotel for making it memorable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Puneet, Thank you for taking time and sharing your feedback with us of your recent stay at the Novotel Goa Shrem Hotel We glad you chose the Novotel Goa the celebrate the special occasion marking a new beginning with your lady love. Great to know that you liked the over all setup of our hotel and found the same very comforting I would like to request you to share your feedback on www.tripadvisor.com as this will help our other guest who are planning a trip to Goa have a great stay just like the one you had. We too would really appreciate the same. We look forward to seeing you back at the hotel sometime soon giving us an opportunity to to further enhance even further. Warm Regards, Rohan Sable, General Manager, Novotel Hotels & Resorts - Goa

AccorHotels certified review
Aneek V. Couples - 02/02/2018
« Good but not satisfactory »

Room was not properly furnished specially bathroom

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Vakharia, Thank you for taking time and sharing your feedback with us. we glad you had an enjoyable stay and enjoyed your breakfast experience with us as well. Have taken not of your feedback with regards to the property upkeep which is our constant endeavor to maintain and improve to provide the best possible experience for our patrons At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rohan Sable, General Manager, Novotel Hotels & Resorts - Goa

AccorHotels certified review
Mohit M. Couples - 29/01/2018
« Lovely »

Everything was good and perfect.

AccorHotels certified review
Sushil V. Families - 29/01/2018
« Awesome Family Holiday »

It was a great experience staying at Novotel Shrem with my family as the location is perfect and they also provided a free shuttle service to the Candolim Beach. They also have lots of Kids activities planned during the day including a Kids Activity Center and lots of learning programs. Overall a great experience and we would definitely visit again.

AccorHotels certified review
Manan G. Couples - 29/01/2018
« One of the most amazing stays that I have had »

We loved staying at your hotel. The property is beautiful and staff is courteous. I can always come back and live here again when I am in Goa.

AccorHotels certified review
Susan H. Couples - 29/01/2018
« Friendly and welcoming staff in all areas »

Good... very helpful, friendly staff. The reception team went the extra mile and sent a fruit plate to the room when I was poorly... this brightened my day when I was down. Thank you for taking care of us. The hotel has some great facilities and very clean.... the rooms could do with a little touch up and a mirror next to the table Loved the plug sockets next to the bed

AccorHotels certified review
Ashish Couples - 28/01/2018

Great food, perfect vaction Restaurant manager was very good with his suggestions

AccorHotels certified review
Abhishek Families - 28/01/2018
« Relaxing stay at Goa »

Overall, comfortable stay. Nice and well maintained room. Most staff members were friendly and helpful. One comment: I had requested for a receipt over email. Didn't get one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abhishek R., We very much appreciate your comments regarding your stay at the Novotel Goa Shrem. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rohan Sable, General Manager, Novotel Hotels & Resorts - Goa

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