Novotel Goa Candolim Hotel 5 stars

TripAdvisor rating 4.5/5 2,209 reviews
Novotel Goa Candolim
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Hotel extras

  • 5 minute free shuttle drive to Candolim Beach. Close to Baga, Calangute & Sinquerim Beach

  • Centrally located to most popular tourist attractions and North Goa's sizzling nightlife.

  • Explore Goa with local experiences on offer like trips to local bakery or local market & more

  • Explore Goa's famous night life @ Club Cabana, LPK, Tito's and Curlies

  • Elle Spa offers the best of spa treatments & Ayurveda you ought to try. Make time for yourself

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • DABOLIM AIRPORTPaying
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Well-being
  • Services for children
  • Beach and water sports
  • Other sports activities
  • Ski hire facilities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Goa Candolim

Anna Waddo Main Candolim Road
Candolim, Bardez
403515
goa
india

Tel: +918327112223

Fax: (+91)8327112224

Contact email

Check-in from 15h00

Check out up to 12h00

  • PRIVATE BUS SERVICE :   CANDOLIM STOP BUS STOP

  • By plane

    DABOLIM AIRPORT At 35km / 21 miles - Shuttle paying

  • By helicopter

    AGUADA At 5km / 3 miles

  • By train

    MADGAON At 45km / 28 miles

  • By train

    THIVIM At 18km / 11 miles

GPS :15.526628, 73.765854

Our accommodations

Superior King

  • Max. number of persons: 4
  • Area: From 32
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu

Superior Twin

  • Max. number of persons: 4
  • Area: From 32
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu

Deluxe King with free WiFi

  • Max. number of persons: 4
  • Area: From 32
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu

Deluxe Twin with free WiFi

  • Max. number of persons: 4
  • Area: From 32
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu

Luxury King with free WiFi, 15% off Food & Spa

  • Max. number of persons: 4
  • Area: From 43
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Multimedia hub(...)

Luxury Twin with free WiFi, 15% off Food & Spa

  • Max. number of persons: 4
  • Area: From 43
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Multimedia hub(...)

Elegance Suite with Shared Airport Transfer, free WiFi, 15% off food & spa

  • Max. number of persons: 4
  • Area: From 67
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Multimedia hub(...)

Our restaurants and bars

SQUARE

Type of cuisine: International

Serves global cuisine and regional specialties. Includes interactive live kitchen and wood-fired pizzas with live performance. Serves breakfast, lunch and dinner buffets along with A la Carte Menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE LITTLE PLACE

Type of cuisine: International

The Little Place (TLP) - Deli Pastry Shop serves delectable cakes and bakes along with cafes, frappes and smoothies.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Bar Asia

Photo non contractuelle / Strictly non binding

We dedicate ourselves at bringing the a great experience to you at Bar Asia serving up popular snack Burgers, Sliders Bahn Mi Sandwiches, & more. An outdoor pool bar offering refreshing all natural cocktails, private cabanas and soothing lounge music.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 393

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Novotel Goa Candolim

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

3,819 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,209 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

10

Customer review rating 4.5/5

Rattan L. Couples - 15/09/2019 AccorHotels review

Exelent

Refreshingly Different

Customer review rating 4.5/5

Anjali Families - 14/09/2019 AccorHotels review

Novotel Goa Candolim is everything that the brand 'Novotel' stands for - young, vibrant & fun. It enjoys a great location close to all prime area in North Goa and offers personalized hospitality experience. The check-in was smooth and fast, ayush was amazing in handling all our queries. We spent our evening with chilled beers in their poolside bar and enjoyed the Goa monsoon, please thank Mr. Siddesh for all the trouble he went through to put my phone on charging. Overall the service was flawless and their employees deserve an extra one star

All areas covered well!! Made to feel like home.

Customer review rating 4.5/5

Mehtaab B. Solo - 14/09/2019 AccorHotels review

Overall the stay wid novotel shrem was amazing. Being a solo traveller i didnt feel alone at anytime. The best part of the stay and your property was the staff. Always wid a smile on the face,ready to help,staff is the best thing novotel shrem,candolim has. Starting from front desk,Mr Ayush was gem of a person. Also the housekeeping staff(forgetting names), maybe Mr chandan and everyone was at service all the time. Jus a few things like a roof leak in my room,else all was amazing. Also i wud suggest novotel to have more dining options apart from the square as people like me love to explore and play with there taste buds. Cheers

Excellent

Customer review rating 4.5/5

Akash G. Families - 13/09/2019 AccorHotels review

We had a splendid experience at the property. The entire staff was at the top of their job. Courteous all the way. The room was absolutely clean and was beautifully maintained everyday by the housekeeping staff.

Dear Mr. G., We very much appreciate your comments regarding your stay at the Novotel Goa Candolim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ranju SINGH General Manager Novotel Goa Candolim

Magnificent

Customer review rating 4.5/5

Purva J. Families - 12/09/2019 AccorHotels review

It was in short wonderful . The best . And the breakfast spread was the beat part of it .

Dear Ms. J., We very much appreciate your comments regarding your stay at the Novotel Goa Candolim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ranju SINGH General Manager Novotel Goa Candolim

Well managed property with very professional staffs

Customer review rating 4.5/5

Himanshu Families - 12/09/2019 AccorHotels review

Reception staffs were good. House keeping staffs were good. Staffs at restaurant, security, shuttle driver, all were very professional and excellent in their job. Assistance provided to make the B'day of my wife in room was superb. Assistance from reception counter for exploring nearby club/pub/restaurant was excellent.

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Goa Candolim. It is always a pleasure to receive a feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ranju SINGH General Manager Novotel Goa Candolim

Good stay

Customer review rating 4.5/5

Joeeta S. Couples - 10/09/2019 AccorHotels review

It was a good stay... check in was smooth... thanks to Mr. Chris at the reservation desk ... room was clean... bed could have been better... breakfast menu was good only the coffee was made with powder milk ... staff at the breakfast restaurant was very courteous and smiling ... always helpful. Inroom dining food was delicious... chocolate cake with mousse was yummy ... overall a great stay.

Dear Ms. S., We very much appreciate your comments regarding your stay at the Novotel Goa Candolim. It is always a pleasure to receive a feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope you will give us another opportunity to serve you again. Sincerely, Ranju SINGH General Manager Novotel Goa Candolim

Amazing stay

Customer review rating 4.5/5

Deepa Couples - 10/09/2019 AccorHotels review

The service was quick and hospitality was great. Room was clean and well maintained. Pool was beautiful. The restaurant people were very friendly and they gave their best efforts to our food needs. Extremely satisfied. Would surely recommend this hotel.

Dear Mr. V., We very much appreciate your comments regarding your stay at the Novotel Goa Candolim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ranju SINGH General Manager Novotel Goa Candolim
Customer review rating 4.5/5

Atul A. Couples - 09/09/2019 AccorHotels review

The staff was polite and courteous. Clean place. Food variety needs enhancement.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Novotel Goa Candolim. It is always a pleasure to receive a feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope you will give us another opportunity to serve you better. Sincerely, Ranju SINGH General Manager Novotel Goa Candolim

Good food but rooms need major overhaul

Customer review rating 4.5/5

Rahul M. Families - 09/09/2019 AccorHotels review

I had booked 2 rooms. Both had plumbing issue. My flush stopped working and inspite of multiple calls took lot of time to repair.ideally u shd have shifted me to another room.my other room the wash basin water got choked. Unhappy with this. food and breakfast was good.

Dear Mr. m., Thank you for taking the time to tell us about your experience at the Novotel Goa Candolim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ranju SINGH General Manager Novotel Goa Candolim

The hotel was really good.

Customer review rating 4.5/5

Sudhanshu M. Couples - 09/09/2019 AccorHotels review

Everything from food to hospitality was good. Just one unpleasant incident, a cleaning staff walked into our room directly with his access key which was uncalled for.

Dear Mr. m., Thank you for taking the time to tell us about your experience at the Novotel Goa Candolim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the incident and prevent from future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ranju SINGH General Manager Novotel Goa Candolim

Excellent

Customer review rating 4.5/5

Kinjal D. Families - 09/09/2019 AccorHotels review

Great Stay, Dinner Buffet was not available on one of the days.

Dear Mr. D., We very much appreciate your comments regarding your stay at the Novotel Goa Candolim. It is always a pleasure to receive a feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope you will give us another opportunity to serve you better. Sincerely, Ranju SINGH General Manager Novotel Goa Candolim

Not a 5 star experience

Customer review rating 4.5/5

Amit S. Couples - 08/09/2019 AccorHotels review

Overall satisfactory, but not what i would expect from a 5 star. There was no buffet for dinner, and we were given different reasons by different folks. While the buffet spread for b'fast was good, the taste wasn't up to the mark. The facility and amenities were good & staff courteous.

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Novotel Goa Candolim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ranju SINGH General Manager Novotel Goa Candolim

Comfortable and lovely stay!

Customer review rating 4.5/5

Tanya R. Families - 08/09/2019 AccorHotels review

Enjoyed the overall stay and experience. Your staff is your assert, particularly Zizel at front office who made sure our entire duration we were well taken care of and if we needed anything. Saumitra was very helpful and assistive with my older Dad at Hotel entrance and with baggage etc. We always came back to well cleaned and replenished rooms by housekeeping. ( Chandu) Also very much enjoyed the buffet breakfast variety ( Chef did come and talk to us about food feedback which is nice to see they consider customers preferences and room service food every evening with your accommodating kitchen staff was good too. The property is well maintained. Just during the rains an upper glass window was broken near the entrance and needed fixed (but seemed they didn’t for days )which led to steps being wet all the time. That was the only inconvenience we faced for my Dad who is older and walks slow , there were wheelchair services and ramp on the side but perhaps for the main steps to be accessible and fixed would have been better. Only other feedback I would give is the Room service menu does not mention soups and some more Indian gravy dishes to go with rotis etc except paneer and butter chicken ( the kitchen staff did accommodate and very much provide alternate dishes when asked ) but perhaps be nice to incorporate into or update the room service menu. Shuttle service to beach is a nice touch. Hope to return sometime in the future!

Dear Ms. R., We very much appreciate your comments regarding your stay at the Novotel Goa Candolim. It is always a pleasure to receive a feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope you will give us another opportunity to serve you better. Sincerely, Ranju SINGH General Manager Novotel Goa Candolim

Me seema S.

Customer review rating 4.5/5

Anonymous Families - 08/09/2019 AccorHotels review

Overall experience was good. Housekeeping was poor and had to be reminded of a few times before service was rendered.

Dear Ms. S., Thank you for taking the time to tell us about your experience at the Novotel Goa Candolim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ranju SINGH General Manager Novotel Goa Candolim.

Mixed experience

Customer review rating 4.5/5

Panai Families - 08/09/2019 AccorHotels review

Overall we had a pleasant stay. Just a few negatives. There was too much noise from the adjacent street every single night. On one night, someone decided to burst a 100 rockets, on another night, the stray dogs were barking non stop. I understand that it's out if your control, but it would be helpful if those rooms would not be assigned to families with toddlers/children. We dined every night at the hotel restaurant and had a good time but one the last day, we ordered a salad which was off. On returning it, the chef personally apologised and got us a new one but the damage had been done. With just one bite, my mother got food poisoning. She suffered with diarrhea and vomiting through the night. On calling housekeeping for assistance, a very grumpy fellow showed up who did a poor job. He said he would return with dettol to sanitize the floor but did not return. We were planning to tip him well but he decided not to show up. Staff at the reception simply dismissed our call for medicines saying that they didn't have any. Could've tried to arrange for the same. The next morning, before we checked out, we narrated the incident to the fnb manager who immediately offered to call a doctor and even arranged for the medicines. Very pleasant and chivalrous. The day front office staff managed to upsell the rooms and lured us in taking advantage of the spa treatments at a discounted price.

Dear Mr. G., Thank you for taking the time to tell us about your experience at the Novotel Goa Candolim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ranju SINGH General Manager Novotel Goa Candolim

Incredible Holiday

Customer review rating 4.5/5

Viral P. Families - 06/09/2019 AccorHotels review

My stay and experience at Novotel Shrem Goa was incredible, amazing hospitality by Mr. Ayush and Ms. Manisha. Thank you so much for making me and my family more comfortable. I am speechless with the services you provided and warm welcome. Keep up the good work.

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Goa Candolim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ranju SINGH General Manager Novotel Goa Candolim.

All smiles

Customer review rating 4.5/5

Sumeet M. Families - 06/09/2019 AccorHotels review

Excellent stay ...very polite and helpful staff ....eight from the bell boy to the manager , everybody eager to help ....had a awesome trip.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Goa Candolim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ranju SINGH General Manager Novotel Goa Candolim

Value for money

Customer review rating 4.5/5

Hemant K. Couples - 04/09/2019 AccorHotels review

I would call it as economy 5 star hotel where one gets all the required things of 5 star stsy munus extravagant luxury. Neat and clean, prompt service, best location, curtious staff and reasonably priced hotel ! Few things to improve, but I would certainly like to stay here one again in my future Gos trips !

Dear Mr. K., We very much appreciate your comments regarding your stay at the Novotel Goa Candolim. It is always a pleasure to receive a feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope you will give us another opportunity to serve you better. Sincerely, Ranju SINGH General Manager Novotel Goa Candolim

Comfortable and relaxing.

Customer review rating 4.5/5

Parul O. J. Families - 03/09/2019 AccorHotels review

Loved the staff. Greeted by Ayush and he took care of us during the entire stay. Made us feel very comfortable and wanted. Great shuttle service provided to and fro to the beach. Kids loved the pool. Breakfast was amazing. Overall everything was good. If I could point out any cons, is that the ramps built on the entrance are a little steep and tricky when it’s raining.

Dear Ms. J., We very much appreciate your comments regarding your stay at the Novotel Goa Candolim. It is always a pleasure to receive a feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ranju SINGH General Manager Novotel Goa Candolim
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