Hotel - Pullman Wenzhou
Pullman Hotel Pullman Hotel

Pullman Wenzhou Hotel

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5.0/5 125 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air conditionning with individual remote
    • Air Conditioning
  • LONGWAN AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 4 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 306 rooms
  • 105 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Free in-room mineral water
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • Air conditionning with individual remote
    • High speed transmission line
    • Minibar
    • Suite Box
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
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Your meetings and events

4.5/5 AccorHotels Rating Based on 1,045 reviews

Our guest reviews for Pullman Wenzhou

100% genuine reviews from our guests

Find out more
5.0/5 TripAdvisor Rating Based on 125 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
K. J. E. Families - 08/04/2018
« Good, but room is a little warm as central aircon is not turned on. »

Good. Breakfast us good. But room is too warm

Our hotel has responded to the review
Our hotel has responded to the review

Dear K. jyh e., We very much appreciate your comments regarding your stay at the Pullman Wenzhou. It is always a pleasure to receive positive feedback from our members. I am very happy that your overall experience was good. However you haven't given us 9 or 10 points, which means you were a bit disappointed. I'm sorry about air-conditioning, but at the moment there's no cold air, because temperature is not stable at this season.Hopefully before next week it will work. Anyway we have mobile ACs which can be delivered to your room upon request. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

AccorHotels certified review
Tio S. K. Business - 29/03/2018
« mr »

perfect

AccorHotels certified review
Philip W. Business - 29/03/2018
« Room decoration is poor especially the work desk chair & the food in coffee shop is bad also »

The staffs is fine but lack the facilities, such as the hotel limo, restaurants and the food selection, etc. The hotel room decoration used very low standard equipments and funitures, such as shower head, the electricity plug, the work desk chair, the lighting system, etc. In my opinion, the Pullman Wenzhou is just maximum in 3 star level only.

AccorHotels certified review
David L. Business - 26/03/2018
« comfort and sleep well »

房间整洁,facility good, reception nice and serve well. bar tender has smile and have nice conversation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the Pullman Wenzhou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and for praising our stuff. We hope your next visit will be as pleasant as the previous one. Sincerely, Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

AccorHotels certified review
Anonymous Business - 24/03/2018
« Overall good - Check in difficult as our Non Smoking rooms were unavailable »

Rooms are too hot - Heating needs to be adjustable in rooms. Despite many visits and being told many times that it is adjustable - It is not.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paula Maree M., Thank you for taking the time to tell us about your experience at the Pullman Wenzhou. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

AccorHotels certified review
Derek C. Business - 03/03/2018
« Warm Home after New Year Holiday »

Very kind staff, Miss Michelle Chen, she even remind me go to lobby for happy hour by SMS when the lounge was occupied one night. Breaksfast resturant staff are also nice and friendly. They know my habbit due to too many stay in this hotel. The Room is good, except the center air control system is not that smooth. This season is difficult to set the temp.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.C., We very much appreciate your comments regarding your stay at the Pullman Wenzhou. It is always a pleasure to receive positive feedback from our members. We always try to make sure that your stay will be smooth. Most of our staff are already your big friends, and we hope that in new 2018 year we also don't let you down. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

AccorHotels certified review
Mahdi Solo - 23/02/2018
« Not very surprising but ok »

It’s very Chinese style hotel rather than international one

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mahdi, We very much appreciate your comments regarding your stay at the Pullman Wenzhou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It's very important to keep international standard for us and we pay more attention to your comments about food. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

AccorHotels certified review
Sean Families - 21/02/2018

very nice and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sean, We very much appreciate your comments regarding your stay at the Pullman Wenzhou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

AccorHotels certified review
Stanley.e Couples - 18/02/2018
« Amazing »

What a memorable experience!!! This hotel deserves all the accolades that it can get. My wife and I booked for a night (Valentine’s Day). The hotel displays 5 star customer service with great management and a very serviceable staff, ready to solve any problem within a twinkle of an eye. Our room on the executive floor (on the 17th floor) was trendy, warm, inviting and offered a fantastic view of the city. The bed was huge, beautiful with rose flowers all over. Valentine’s Day dinner at Pullman Hotel – Wenzhou was incredible. The quality of food was impeccable while the waiters were exceptional. The food was indeed stunning. I had Tomahawk steak and couldn’t wait to try. My wife wasn’t disappointed either. We could tell that tables were set with a VD theme and each had a bottle of wine. The General Manager is such a wonderful individual and helped make our stay memorable. He also offered us a complimentary bottle of wine. Breakfast was a monumental surprise for me because of the available variety at Pullman, Wenzhou. Let’s cut to the chase. I am and will wholeheartedly recommend Pullman-Wenzhou to anyone who’s visiting for business or leisure. It is worth every penny and undeniably the best in town.

AccorHotels certified review
Kellogg N. Business - 04/02/2018
« Pullman Wenzhou provided a very attentive service at check-in, bar, and the room is in good size. »

The check-in staff and the captain at Bar are very nice. Room is in good size. Room temperature is good under such cold weather. The only issue is the food at breakfast is a bit cold.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kellogg N., We very much appreciate your comments regarding your stay at the Pullman Wenzhou. It is always a pleasure to receive positive feedback. Thank you so much for mentioning our good service at Front Desk. My apologies for not such a perfect experience at the breakfast. I will share this issue with our F&B and I'm sure this problem will not exist again at your next visit. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

AccorHotels certified review
D J. Business - 29/01/2018

All of the amenities are excellent with the exception of in-room climate control system. I don’t believe it is actually controlled in the room but rather centrally. As a result, whether summer or winter, the rooms are extraordinarily hot. They never get cool in summer and the heat keeps running in winter regardless of setting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., We very much appreciate your comments regarding your stay at the Pullman Wenzhou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

AccorHotels certified review
Razmick P. Business - 27/01/2018
« Director »

Good. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Razmick P., We very much appreciate your comments regarding your stay at the Pullman Wenzhou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

AccorHotels certified review
J. C. W. Business - 26/01/2018
« Excellent Experience »

Excellent Experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., We very much appreciate your comments regarding your stay at the Pullman Wenzhou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

AccorHotels certified review
Tingyat L. Business - 26/01/2018
« Hospitality is good. »

I was on 17 th floor enjoying the snack last Monday. A lady dressed like a chef came up & asked for my comment. Very professional. Some other waitresses aimed at the positive feedback, but the chef asked for the opinion improving the dishes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the Pullman Wenzhou. It is always a pleasure to receive positive feedback especially form such an experienced traveler like you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

AccorHotels certified review
Luthuf R. Business - 23/01/2018
« Good »

Nothing to complain

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luthufur Rahman, We very much appreciate your comments regarding your stay at the Pullman Wenzhou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your will come back next time. Sincerely, Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

AccorHotels certified review
Anonymous Business - 22/01/2018

Very nice and comfortable stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.R., We very much appreciate your comments regarding your stay at the Pullman Wenzhou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

AccorHotels certified review
Inna Business - 14/01/2018
« So pleasant and attentive service! »

Very modern, beautiful hotel with great service and adequate cost. All staff is very attentive and caring. Cleaning staff found computer mouse in my room and leaved computer mat on the table with sweet letter. Most of the staff speaks English and are ready to help you 24/7. Specially thanks to Mrs. Darya, Mr. Dean and Mr. Howard - who really saved me when I had troubles with taxi and was going to be late to airport. It was my second stay in Pullman Wenzhou, and for sure next time in Wenzhou I will stay here. Inna I.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Inna I., We very much appreciate your comments regarding your stay at the Pullman Wenzhou. We are always happy when guests come back to our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially our Front office staff that you mentioned. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We will be always at your service. Sincerely, Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

AccorHotels certified review
C. T. Business - 11/01/2018
« The most valuable assets for Pullman is STAFFs »

It is my home in Wenzhou for a year! All staff are so friendly. Very good experience for me. I probably stayed 100 days a year in this hotel. It is difficult to maintain the same quality as grand opening. However, the decreasing of hardware is compensated competely by friendly staff. Thanks for Michelle, Alina, Dean, Winni, Leah, Killy, Icy, Mora, Jessica, and 蒋金云(整理房间的服务员)。行政人员贴心的把我的车号输入系统不用拿票, 服务员贴心的为了空调太干多放了水还留了字条。

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Pullman Wenzhou. We are always happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff that you mentioned. You are always welcome in our hotel as it is your second home in Wenzhou. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

AccorHotels certified review
E. Business - 22/12/2017
« Exceptional »

Everything is amazing. Staff is very professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.E., We very much appreciate your comments regarding your stay at the Pullman Wenzhou. It is always a pleasure to receive positive feedback from our Le Club members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Merry Christmas and Happy New Year! Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

AccorHotels certified review
Roland K. Business - 21/12/2017

pleasant stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Roland K., We very much appreciate your comments regarding your stay at the Pullman Wenzhou. It is always a pleasure to receive positive feedback. I will share your comments with our team and will especially emphasize low score on Le Club attention. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously work on our Le Club recognition program. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

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