Hotel - Pullman Wenzhou
Pullman Hotel Pullman Hotel

Pullman Wenzhou Hotel

5.0/5 135 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Air conditioned
    • Air conditioning
    • Air conditionning with individual remote
    • Air Conditioning
  • LONGWAN AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 4 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 306 rooms
  • 105 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Free in-room mineral water
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • Air conditionning with individual remote
    • High speed transmission line
    • Minibar
    • Suite Box
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars

Your meetings and events

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4.5/5 AccorHotels Rating 1,137 reviews

Our guest reviews for Pullman Wenzhou

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
5.0/5 TripAdvisor Rating 135 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
W. H. Solo - 17/06/2018 AccorHotels certified review

satisfied

M. N. N. Business - 16/06/2018 AccorHotels certified review
« Overall OK »

Satisfactory. Very comfort room, staffs are really friendly. Communication in english could be further improve among all staffs.

Asrul H. Business - 12/06/2018 AccorHotels certified review
« Nice gestures right there! »

Celebrating my le Club Silver member upgrade with the beautiful tailor-made cake complete with my name, that was really a nice gesture. So nice, I felt honored. And the housekeeper. she was sensitive enough to learn my likings on coffees with creamers and drinking waters, that she left extras on the following days. The egg tarts served at your hotel - it is legendary (or is it all egg tarts in China are this good?) The gym was good, just wish it opens at 6am instead of 6:30am. The mini fridge inside the room - I wish it does what it supposed to do, to make things cold. I got the fridge that left me wanting for colder drink

Our hotel has responded to the review
Our hotel has responded to the review

Dear Asrul H. , We very much appreciate your comments regarding your stay at the Pullman Wenzhou. We are very happy to hear that you enjoyed our surprise. To make customer smile is our first priority. Thank you for praising our housekeeping staff and our restaurant desserts. As for gym working time we can open for you earlier next time when you come, just let us know. So sorry that fridge didn't work well, i already informed relevant department and it is either will be fixed or change after all. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

Simon C. Couples - 30/05/2018 AccorHotels certified review
« Hotel with clean comfortable rooms n sumptuous buffet meals »

Satisfied with both staying experience. Good front desk services, courteous n helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Simon C., We very much appreciate your comments regarding your stay at the Pullman Wenzhou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will definitely let our housekeeping department know about missing lotion and soap. We will also keep information in your profile to prevent it from happening again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

Topcat I. A. Business - 24/05/2018 AccorHotels certified review
« FIRST TIME AT PULLMAN HOTEL WEN ZHOU = GREAT! »

I took train up from Fu Zhou city with an ex-employee and colleague of AO'KANG Corp., (of whom has been my friend for past 12 years), for my first trip ever to Wen Zhou city! We booked the Pullman for many reasons...and it was the right choice! Friendly staff, super clean, good breakfast choices, and two rooms with all star views of the big city across the salt river! We stayed three nights in two separate rooms! Overall experience was just super! We will most definitely go again. Thank you Pullman Hotel! LEW~

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.W., We very much appreciate your comments regarding your stay at the Pullman Wenzhou. We are very happy to hear that you enjoyed your first stay in our hotel. And we will be pleased to have you here next time as you became a member of Le Club Accor Hotels. I think your concern about Cappuccino price is very fair and I will inform our F&B manager to work on it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

Fernando Business - 22/05/2018 AccorHotels certified review
« Good room and well recieved »

Good breakfast (even if not possible to go to lounge!), we have lounge breakfast in a Novotel and not in a Pullman, i don't understand why as Pullman is more expensive!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fernando N., We very much appreciate your comments regarding your stay at the Pullman Wenzhou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

Qasim E. H. A. N. Business - 22/05/2018 AccorHotels certified review
« it was very good »

very good and comfortable with all services were very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Qasim Emad Hassan Al N., We very much appreciate your comments regarding your stay at the Pullman Wenzhou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

L. C. Solo - 20/05/2018 AccorHotels certified review
« Good hotel »

Hotel is very comfortable, front desk manager is Very passionate,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate you for visiting Pullman Wenzhou and comments regarding your stay. We are glad to hear that you enjoyed your stay with us. Thank you so much for praising our Front Desk Manager. However as I see from your survey we still have problems with service friendliness and helpfulness. We continuously provide training to all staff, and hopefully by your next visit you will see an improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

Tingyat L. Business - 18/05/2018 AccorHotels certified review
« Marvellous stay »

Juice is not included in the complimentary drink, I was complaining about it last time when I stayed. This time, Pullman prepared one for me at room. The bartender, Angela I believe, was offering me biscuits & chips when she knew I had been traveling without food during the day. Thank you so much

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate you choose to stay at Pullman Wenzhou again. We are so happy to hear that you enjoyed your stay this time. As a hotel of Accor Hotel Group it's always important for us to provide exceptional experience to our members and we are pleased to hear that you enjoyed our small gesture. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

Luis F. S. A. Solo - 18/05/2018 AccorHotels certified review
« Fernando a. Footwear Unlimited-VP »

It was easy, no any problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luis Fernando Sorgetz a., We very much appreciate your comments regarding your stay at the Pullman Wenzhou. We are glad to know that your stay didn't have any problem, however you mentioned the noise from air-conditioner. I will inform our staff to check that room and make sure AC works normally before your arrival. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

Anonymous Business - 14/05/2018 AccorHotels certified review
« Comfortable stay with great service »

Well furnished room and great service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Teddy, We very much appreciate your comments regarding your stay at the Pullman Wenzhou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

Razmick P. Business - 11/05/2018 AccorHotels certified review
« I got what I expected. Thank you. »

Front desk improvement.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Razmick P., We very much appreciate your comments regarding your stay at the Pullman Wenzhou. Thank you for mentioning FD improvement. We try to pay more attention to service and guest satisfaction. We hope that you become our regular guest and your next visit will be as pleasant as the previous one. Sincerely, Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

Sunil J. Business - 01/05/2018 AccorHotels certified review
« Perfect... »

had a stay only for one night... love to spend more nights to enjoy the property.. once recommendation, can you put some vegetarian dishes on the breakfast , that too Indian it will be better..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sunil j., We very much appreciate your comments regarding your stay at the Pullman Wenzhou. It is always a pleasure to receive positive feedback. Thank you so much for sharing your suggestion on buffet breakfast dishes. Our hotel can serve vegetarian dishes, moreover we have an Indian chef who can prepare something special for you. We will keep your preferences in your profile so next time we can provide you a better experience. Thank you again for sharing your opinion, and we hope your next visit will be as pleasant as the previous one. Sincerely, Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

C. T. Business - 26/04/2018 AccorHotels certified review
« Very good service / very friendly staff »

I got a electrical fan due to the room tempreature is bit high during my stay. I asked Fedex send parcel to Pullman cause they dont deliver to company. Lots of food choice not only from internal of Pullman, also lots due to the convenient location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C. , We very much appreciate your comments regarding your stay at the Pullman Wenzhou. We are always happy to receive positive feedback from you. Thank you so much for support. Hope your each visit will be always pleasant and comfortable. Sincerely, Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

Saeed A. Business - 25/04/2018 AccorHotels certified review
« Saeed A. (Mr.) »

I have stayed in Pullman in some countries. However in China it was first time to stay at Pullman. It was a nice stay with you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saeed A., We very much appreciate your comments regarding your stay at the Pullman Wenzhou. It is always a pleasure to receive positive feedback. We are very happy to hear that our hotel meets the standard of service compared to hotels outside of China. I am sure your positive feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

L. W. K. Business - 25/04/2018 AccorHotels certified review
« Beautiful !!! »

Nice face Nice serve Nice arrangment Nice room Nice view Nice food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wai K. L., We very much appreciate your comments regarding your stay at the Pullman Wenzhou. We are very happy to receive praises about our hotel. As I see you enjoyed your stay and hope your next visit will as pleasant as previous one. Thank you again for sharing your experience. Sincerely, Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

Kim C. Couples - 22/04/2018 AccorHotels certified review

Staff was very helpful. Breakfast buffet was very good and reasonably priced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kim C., We very much appreciate your comments regarding your stay at the Pullman Wenzhou. As i see it was your first stay with us and I am happy to hear that you enjoyed it. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the nearest future. Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

Anonymous Solo - 17/04/2018 AccorHotels certified review
« Not a five star hotel »

The Wenzhou Pullman hotel had good services. However, there were a few problems that I experienced which made this hotel not a 5 star hotel. 1) My original booked room was very pretty. It was a corner room and it had two big windows and a nice view of the river. However, while I was in Wenzhou, there were a few warm sunny days and the temperature of the room was hot. There was no air conditioning in the room. I called the front desk and they sent someone over but he was not able to repair or lower the temperature. Even though I had slept with the 2 windows open, with AC fan full blast (AC fan worked, just no cold air), I woke up in sweat. I talked to the front desk the next day after the first night of uncomfortable sleep, the front desk said they would do something. As it turned out, they changed the comforter on my bed to a lighter comforter. There was still lack of AC. I talked to them again and they said it’s Central AC and the cold air was not turned on because it was still in Spring. I told them I was not able to sleep because of the heat. They sent someone over with an electric fan. The fan wouldn’t turn on at all. The night manager and the service person spent an hour to look for another fan. Finally they found a fan and I was very tired. I slept with a fan on all night. I talked to the manager that I needed to change the room because of the heat. The next day the front desk called me and told me that they had another room for me and that situation was resolved after I moved to another room. Also Wenzhou weather had changed to a cooler side the next few days. 2) I am not sure if there was a language barrier with the hotel staff. I noticed the staff in the hotel had problem with English. I was able to speak some mandarin so most of the time was okay with me. But when my wife called me on the phone from the U.S, they were having problem connecting her to me. My wife complaint to me about it. Normally it won’t be a problem since my wife would call me via WeChat. However, due to the slow internet connection of the hotel, she gave up using WeChat and called me at the hotel. I didn’t have this problem when I was staying at other hotels in Wenzhou. 3) I only experienced one not so good service at this hotel. Most of the time the services were very good. While I was in my room, a friend had brought me a small bag of clothing and he asked a staff from downstairs lobby to bring it up to me. This young man rang my door bell. I opened the door and he just handed me the bag and immediately he turned and left. He didn’t say a word. He was like he was unhappy or something. I wanted to say thank you but he was gone. I thought that was a little rude. 4) Last, I have a few suggestions. The breakfast was good but the chicken sausage was not. So were the donuts. The donuts looked good but they were chewy. And personally I think that if the restaurant would stay open till 2:30PM for lunch would be wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip C., Thank you for taking the time to tell us about your experience at the Pullman Wenzhou. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

K. J. E. Families - 08/04/2018 AccorHotels certified review
« Good, but room is a little warm as central aircon is not turned on. »

Good. Breakfast us good. But room is too warm

Our hotel has responded to the review
Our hotel has responded to the review

Dear K. jyh e., We very much appreciate your comments regarding your stay at the Pullman Wenzhou. It is always a pleasure to receive positive feedback from our members. I am very happy that your overall experience was good. However you haven't given us 9 or 10 points, which means you were a bit disappointed. I'm sorry about air-conditioning, but at the moment there's no cold air, because temperature is not stable at this season.Hopefully before next week it will work. Anyway we have mobile ACs which can be delivered to your room upon request. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

Tio S. K. Business - 29/03/2018 AccorHotels certified review
« mr »

perfect

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