Hotel - Ibis budget Moscow Panfilovskaya
Ibis Budget Hotel Ibis Budget Hotel

Ibis budget Moscow Panfilovskaya

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4.5/5 56 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 1,000  RUB
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SHEREMETIEVO
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Discover the new ibis budget room with our exclusive bed for optimum comfort. The room features a comfortable double bed, free WIFI, TV with a great selection of channels, desk, air conditioning, shower and hair dryer.Modern, comfortable, designer room with a double bed with duvet and a bunk bed, flat-screen TV, shower, toilet and free WIFI. Ideal accommodation for a family, couple or group of friends.

  • 114 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Shower
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings
4.6/5 AccorHotels Rating Based on 644 reviews

Our guest reviews for Ibis budget Moscow Panfilovskaya

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating Based on 56 reviews
AccorHotels certified review
A. A. Solo - 25/02/2018
« Mr. A. »

As usual, it was a good experience. Clean and nice room. Modest, but well balanced breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear, A.. We very much appreciate your comments regarding your stay at the ibis budget Moscow Panfilovskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Ivanov, Deputy front office manager.

AccorHotels certified review
Derek C. Business - 11/02/2018
« Comfortable, convenient hotel »

The hotel is conveniently situated, though would benefit with signs on the main road indicating where it is. Friendly, helpful staff and comfortable rooms. Excellent breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Derek, Thank you for taking the time to share your valuable feedback. We hope to welcome you back at our hotel very soon! With best regards, Pavel Belyakov Rooms Division Manager

AccorHotels certified review
Pavel Business - 09/02/2018
« Minor issues, but all put together makes it annoying »

Hello, I am a gold member of Accor and I often stop in various Ibis's, Novotels and Sofitels. I like the refreshment Ibis went through in the last years and obviously, when I stay at your hotel, I tend to compare it to other Ibis'es, even in Moscow. It's been my 3rd try at the Panfilovskaya and also this time I had some small issues that I'd like to tell you about, so maybe you can adjust them. I wasn't given a complimentary dring ticket, as usually. The room you gave me was cold and the heating wasn't working. The technician said to me "I can bring you a small electric heater", I replied "Maybe it is possible to change the room?" He assumed that the hotel was full and said to me "I guess the hotel is full" and went to the room phone to call the reception downstairs. He made me feel a bit silly while telling the manager that he offered me an electric heater and I said that I don't want it... He hung up and said "Go downstairs to talk to the manager" (...) I went down and I was given a new room. The new room was warm, so no problem, but the bathroom was freezing cold. No heating in it. It's not a big issue, since I opened the door and let some heat come into the bathroom. Unfortunately, the water temperature in the shower is impossible to control. You go from very hot to absolutely freezing, without the chance of finding the right position to enjoy a "normal" temperature. It's not a product issue, since I sell these thing for work and I understand a bit about them, but it's something with the general water system. You can notice it, because the temperature varies during the showering. There are no shelves in the shower cabins for your own products. I'm mentioning this, because in other Ibis'es of the city they have them. Breakfast: there is only one working coffee machine and a big queue to it. Omelette color is questionable. I was looking for trays and found only 1, wet. I took it and started to gather knive, fork, but I didn't find any napkins. I asked a staff member where the napkins are. He looked around looking for them and then pointed me a table far away and said "you can take it from there". Ok.. I went to take them and came back. In other Ibis'es the napkins are located close to the trays, forks, knives and the staff members are usually less rude. The dining area has the same design as in other Ibis'es, but the ceiling is so low in this hotel and makes it a bit uncomfortable. In the main hall there was a leaking from the ceiling and 2 buckets were collecting the water. During the 3 days I stayed the buckets didn't move. The hotel is very clean, as other Ibises, I have to say. Another minor issue: taxis rarely can find the hotel, since it's in a closed complex that reminds me of a labyrinth. It's a problem when taxi drivers rarely speak English in Russia. These were the issues of my last stay. During the previous one I was woken up by a very loud fire alarm at 6 a.m. and had to run down from floor 8 to the main hall with my heart racing after a few hours sleep and the rush of the situation. When I arrived to the main floor nobody had a clue of what was happening. Afther a while a lady came out of the kitchen and said with a smile "oh, we just had some smoke in the kitchen"... But this story is for another time. I guess I'll go back to the Ibis Dynamo, where I stayed for 15/20 times in the last 2 years and never had an issue. Thank you for listening.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pavel, Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort is very much appreciated. I am really sorry that the temperature in the room was below normal and promise you to do our best to solve this issue as soon as possible. Let me assure you that we arranged additional training in our technical department to be sure that such situations with heating and water will not happen in the future. Please be sure that we will pay our close attention to the communication with guests of our technicians. Since your remark about the shelves in the shower cabins is fair, I am glad to tell you that we've decided to buy it to make our guests stay more comfortable. We are now considering the options. The breakfast procedures will be reviewed in the near future. Please rest assured that we will check the positioning of the cutlery and napkins. For the coffee machine, I was surprised to read that there is only one in the restaurant as the other one is situated in the back of the restaurant. Maybe it is not visible enough and we will put additional signage ant train our staff to manage the ques. It is true that we had to put buckets in the lobby because of the leakage. We were trying to solve the problem every day of your stay but unfortunately we were unable to do it during your stay. Please accept my apologies for the inconvenience. Now the leakage is fixed and I hope it won't happen again. If you have any other comments or special requests, please, do not hesitate to contact me directly by e-mail: h8… I will be happy to assist you with any inquiries you have. I sincerely hope that you will give us another chance to get your loyalty back to our hotel. Looking forward to welcome you back at our hotel. Sincerely, Pavel Belyakov Rooms Division Manager

TripAdvisor review
Business - 30/01/2018
« Best budget alternative in Moscow. »

Simple and fast check in. Polite, effective staff. Fresh clean rooms and hotel lobby. Fastest check out possible! Basics available in vending machines. Supermarket and several restaurants within 5 minutes walk. Bar across the street 30 seconds away.

Our hotel has responded to the review
Our hotel has responded to the review

Dear marcusa215, We very much appreciate your comments regarding your stay at the ibis budget Moscow Panfilovskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pavel Belyakov Rooms Division Manager

AccorHotels certified review
Marcus Business - 25/01/2018
« Best value for money in Moscow!! »

Effective check in. Super fast check out. Good location. Friendly staff. Most clean hotel I have ever seen. Access to several good restaurants within minutes away by foot. The price for one night is a joke (in the positive sense). Spread this successful concept all over the world!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcus, We very much appreciate your comments regarding your stay at the ibis budget Moscow Panfilovskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pavel Belyakov Rooms Division Manager

TripAdvisor review
elmiran2018 Family - 02/01/2018
« Very good hotel for reasonable price »

We stayed in Ibis budget in Aug and Dec 2017. It is a new hotel near Panfilovskaya metro station - 2 min walking distance and 10 min from Oktyabrskoe pole metro station. Location is one one of the advantages of this hotel. A big shopping center - Metropolis is just two stops from Panfilovskaya metro station with more than a hundred shops, supermarket Karusel, big playground for children and good food court. There are small supermarkets, café Shokoladnitsa, KFC, Dodo pizzeria, drugstore and etc. near Ibis hotel within walking distance as well. The check in was fast. It is noteworthy that the room in Ibis budget is not big. As it was our second visit to Moscow, I knew that there are bigger rooms at this hotel for the same price. A guy at the reception gave us the keys and after checking the room I asked him to change if to a bigger room, if available. My request was met immediately, so our three suitcases didn't bother us during our 9-day stay at this hotel. The rooms are cleaned, and towels are changed every day. The mattress and pillows are comfortable and walls are soundproof. The bathroom is quite small, but for the money we paid for our stay in Ibis budget it is worth - for this you can get only a hostel in Moscow! I liked the shower tube - it changes colors! My son was so happy to sleep on the bunk bed. Iron was available on the floor, as well as cutlery, kettle with boiling water and microwave in the dining room on the ground floor. The only disadvantage of this hotel is that it is situated in Marshall residential and commercial complex and most of the taxi drivers had difficulties in finding it. Tip - call the driver and explain him how to get to Ibis budget (we used Yandex taxi in Moscow). Overall, we had only positive impressions about Ibis hotel and will stay there in future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear elmiran2018, Thank you for your feedback! We are so happy to hear that you enjoyed our service and facilities! Your review serves as the greatest motivation for us and I am delighted to read that you had such an enjoyable stay with us. I hope we will see you again in the near future! Sincerely, Pavel Belyakov Rooms Division Manager

AccorHotels certified review
Elmira N. Families - 01/01/2018
« Very good services and accommodation in Moscow for a reasonable price »

We have stayed in this hotel second time. Hotel is quite new. The rooms are very clean. Every day cleaning, towels are changed every day. Bed is very comfortable. No doubt, it's worth staying for a family of 3 people - parents with one child . For 2500 roubles you can find a hostel in Moscow, that is not appropriate for a family with a child. We stayed 9 nights here. Yana at the reception was very cooperative, polite and ready to help. Very thankful to her. She is an added value for Ibis. When we had arrived and had been given keys, i looked at the room and asked a young gentleman at the reception on possibility of providing a bigger room which was done. I found that an iron was available on the floor that had not been the case during our first stay there. I also found that those staying at the hotel can use cutlery of the hotel. In a nutshell, very good hotel for a hostel cost.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elmira, Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort is very much appreciated. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. Sincerely, Pavel Belyakov Room Division Manager

AccorHotels certified review
Marc Business - 14/12/2017
« Best value for money »

I have stayed at many Moscow hotels. But this is by far best value for money!! Clean. Modern. Well staffed etc

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marc, Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort is very much appreciated. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would really appreciate if you could share your positive feedback at our TripAdvisor page https://www.tripadvisor.ru/Hotel_Review-g298484-d12…-Reviews-Hotel_Ibis_Budget_Moscow_Panfilovskaya-Moscow_Central_Russia.html The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. Sincerely, Pavel Belyakov Rooms Division Manager

AccorHotels certified review
Tony Couples - 05/12/2017
« Recommended »

It was very clean and comfort

Our hotel has responded to the review
Our hotel has responded to the review

Уважаемый Антон, Спасибо за то, что Вы нашли время ответить на наши вопросы и поделиться своим мнением о проживании в ibis budget Москва Панфиловская. Мне приятно осознавать, что в целом Ваше пребывание оставило положительное впечатление. Я обязательно поделюсь Вашим мнением с сотрудниками. Уверен, что такие отзывы послужат хорошей мотивацией для всего персонала, так как в ibis мы постоянно работаем над улучшением качества обслуживания. Мы благодарим Вас за отзыв еще раз и искренне надеемся увидеть Вас вновь в нашем отеле. С наилучшими пожеланиями, Павел Беляков Руководитель департамента номерного фонда

AccorHotels certified review
Siarhei Solo - 04/12/2017
« Good place to spend a few days in Moscow »

Good staff. Clean room with comfortable bed. Great soundproofing. Hotel locates not so far from underground station. Not very clear how to find a way to the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Siarhei, Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and efforts are very much appreciated. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It is of great importance to us that we listen carefully to our guest’s comments, so I would like to thank you for your review and comments one more time and I hope you will give us an opportunity to prove the high level of the service in our hotel. The team and I certainly look forward to welcoming you back. With best regards, Pavel Belyakov Rooms Division Manager

AccorHotels certified review
Daniel N. H. Business - 18/11/2017
« Good »

Good reception and above all memorable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel Nana H., We very much appreciate your comments regarding your stay at the ibis budget Moscow Panfilovskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pavel Belyakov Room Division Manager

AccorHotels certified review
Natalya Families - 24/10/2017
« Extremely COLD and a bit unfriendly »

We stayed at you hotel for 1 night and there was very cold. We asked for a oil heater. When we returned back to the room ion the evening the oil heater leaked and there was its oil on the floor. We asked for a new one and to clean the oil from the floor. We waited for 1 hour and called again. We waited for 1 hour more and called again. And then another half an hpour and called again. Everytime we were told that they know about the problem and would bring he new oil heater soon. At 23 50 someone knocked the door. It was a repairman (withount new heater) who said that he could help us to repair the air condition. We called again but nobody answered the phone. Then we managed to call to the IBIS hich is near the our Ibis.And the man from the reception bring us the oil heater from the other IBIS. We spent almost 4-4,5 hours waitning for the oil heater. Whats wrong with your team in Ibis budget? Natalia

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natalia, Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and efforts are very much appreciated. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am very sorry to hear that we failed to meet your expectations. Please, accept my sincere apologies for the inconvenience. Please be sure that required measures were applied for avoiding the situation happening again. It is of great importance to us that we listen carefully to our guest’s comments, so I would like to thank you for your review and comments one more time and I hope you will give us an opportunity to prove the high level of the service in our hotel. The team and I certainly look forward to welcoming you back. With best regards, Pavel Belyakov Rooms Division Manager

AccorHotels certified review
Chad D. Couples - 21/10/2017
« Very good experience! »

The staff were very helpful! They kept our registration updated and even had storage space for our extra luggage.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chad, We very much appreciate your comments regarding your stay at the ibis budget Moscow Panfilovskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pavel Belyakov Rooms Division Manager

AccorHotels certified review
Natalia J. Couples - 15/10/2017
« brilliant »

It was much better than I expected. Beautiful ergonomic design, polite staff, comfortable bed, good wi-fi. I asked for a private accommodation with a nice view and i got the best possible option, i suppose. Very good indeed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natalia, Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort is very much appreciated. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would really appreciate if you could share your positive feedback at our TripAdvisor page https://www.tripadvisor.ru/Hotel_Review-g298484-d12…-Reviews-Hotel_Ibis_Budget_Moscow_Panfilovskaya-Moscow_Central_Russia.html The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. Sincerely, Pavel Belyakov Rooms Division Manager

AccorHotels certified review
Timur Business - 14/10/2017
« Really bad »

Our company booked several rooms and paid them. The hotel staff made a mistake and reserved room with one bed instead of the twin. I have to pay extra for an additional room from my own pocket. I have all confirming emails, with all details about who lives where. The hotel confirms that, but in the result why should I pay extra for the hotel mistakes. The hotel even didn't offer a discount for this additional room, I paid full price. I think this is the horrible experience, and this shows low-level service, which provides Ibis in Russia. I'll definitely try to avoid Ibis in future and told everybody to do so. Also, I think I should post negative reviews online, so other people would be aware of such kind of experience.

AccorHotels certified review
P. Solo - 11/10/2017
« Very nice »

clean comfortable rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear P., Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort is very much appreciated. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. Sincerely, Pavel Belyakov Rooms Division Manager

AccorHotels certified review
P. Friends - 02/10/2017
« Mr »

Good staff. Very good service and communication many thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Patel, We very much appreciate your comments regarding your stay at the ibis budget Moscow Panfilovskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pavel Belyakov Room Division Manager

AccorHotels certified review
Timofei Business - 21/09/2017
« New Good accomodation in Moscow »

I stayed one night for business staying in Moscow. The hotel is locating quite near from Oktyablskaya Pole Metro station. The room was new and clean. Breakfast is not so big choice, but the bread is excellent, and coffee also very tasty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Timofei, Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort is very much appreciated. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would really appreciate if you could share your positive feedback at our TripAdvisor page https://www.tripadvisor.ru/Hotel_Review-g298484-d12…-Reviews-Hotel_Ibis_Budget_Moscow_Panfilovskaya-Moscow_Central_Russia.html The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. Sincerely, Pavel Belyakov Rooms Division Manager

AccorHotels certified review
Leigh H. Solo - 17/09/2017
« Great »

The hotel was clean and comfortable. The staff were all friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms H., Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort is very much appreciated. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am very sorry to hear there was a problem at check in. Please accept my sincere apologies for the inconvenience. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. Sincerely, Pavel Belyakov Rooms Division Manager

TripAdvisor review
Solo travel - 12/09/2017
« Poor management »

The hotel is new, only opened in June, everything is new and clean, the location is quite comfortable, a few minutes from the station Panfilovskaya MCC The check in was dragged on for almost an hour, could not find my reservation, when the supervisor Pavel came, he was very indifferent to my request for compensation, he did not care that the guest waits an hour after the long flight and was late for the meeting The room did not have toilet paper and there was no washing liquid in the shower Thank you, Zara, she brought everything and apologized.

Our hotel has responded to the review
Our hotel has responded to the review

Dear elenabass, Let me thank you for taking the time to let us know about your recent stay at our hotel. Your time and efforts are very much appreciated. True, there was a problem with your reservation and the check-in indeed took much longer than it should, please accept my sincere apologies for the inconveniences. However I have to say that check-in time was not even close to an hour. Please note that I did offer you complimentary welcome drink as an apology from the hotel when we spoke at the check-in. I'm terribly sorry to hear that there was a problem in your room. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is of great importance to us that we listen carefully to our guest’s comments, so I would like to thank you for your review and comments on more time and I hope you will give us opportunity to prove the high level of the service in our hotel. The team and I certainly look forward to welcoming you back. With best regards, Pavel Belyakov Rooms Division Manager

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