Hotel - ibis Gading Serpong
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Gading Serpong Hotel

Our hotels AccorHotels
4.0/5 184 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 350240.00 IDR Non member rate
From 350240.00 IDR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 24:00
    • Opening hours : Week-end 00:00 - 24:00

Business services

  • 5 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

  • 208 rooms
  • 150 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,533 reviews

Our guest reviews for ibis Gading Serpong

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 184 reviews
AccorHotels certified review
Stevanus H. Couples - 12/02/2018
« Very good »

Good service,breakfast ok Recomended for other guest

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEVANUS H., We very much appreciate your comments regarding your stay at the ibis Gading Serpong. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda TOGATOROP - General Manager

AccorHotels certified review
Anbalagan P. Business - 09/02/2018
« Excellent hospitality »

Communication of the staff is very good. Focusing on customer satisfaction.. Whatever I need they have provided.. Fantastic.. For regular customers can give special discount and also price is varying always.. I would prefer hotel Ibis stay is always best in this region.. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.ANBALAGAN PALANIRAJ, We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda TOGATOROP - General Manager

AccorHotels certified review
Engel T. Business - 09/02/2018

At the moment ibid hotel Gading serpong is Good place good service for costumer and for special ibis hotel have for spa massage if costumer need relax

Our hotel has responded to the review
Our hotel has responded to the review

Dear ENGEL TANOS, We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda TOGATOROP - General Manager

AccorHotels certified review
Anonymous Business - 08/02/2018
« Good »

Good

AccorHotels certified review
Rinaldi L. Families - 08/02/2018
« Great »

Clean hotel and very affordable, great service too

Our hotel has responded to the review
Our hotel has responded to the review

Dear RINALDI LENGGANA, We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda TOGATOROP - General Manager

AccorHotels certified review
C. Business - 08/02/2018
« good enough »

good

AccorHotels certified review
Juan Families - 08/02/2018
« Good »

Comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear JUAN ANTONIA JUSUF, We very much appreciate your score regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda TOGATOROP - General Manager

AccorHotels certified review
Abdi Friends - 06/02/2018
« Nice stay »

So happy to stay in ibis gading serpong... this hotel nearby from shopping mall, the staff are amazing.. food was delicious and so many variance in the breakfast

AccorHotels certified review
H. Families - 06/02/2018
« Disappointed with a smelly bathroom »

very disappointed with the smelly bathroom in the last visit.

AccorHotels certified review
Raymond Families - 05/02/2018
« great service »

the staff really helpfull, bedroom was nice. all of food so delicious and they have kids area in the restaurant it was good for my children.. will stay here when i come to indonesia

Our hotel has responded to the review
Our hotel has responded to the review

Dear R., We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda TOGATOROP - General Manager

AccorHotels certified review
Hendry Solo - 05/02/2018
« nice stay at ibis »

good location, very frindly staff, food was delicious so many choice of food in the breakfast. room so comfortable.. good job!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear H., We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda TOGATOROP - General Manager

AccorHotels certified review
P. Business - 04/02/2018
« thank you ibis serpong »

very helpful staff, and great breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear P., first we thank for being our loyalty Member. We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda TOGATOROP - General Manager

AccorHotels certified review
Shinoda C. Couples - 03/02/2018
« Overall is great, but food taste was not delicious »

Staff are nice and friendly, and room is neat and clean. But restaurant area is kind of dark and the food was not delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear C. YOLANDA, We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. we noted your comments regarding the food taste and we will do necessary action to make it better. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda TOGATOROP - General Manager

AccorHotels certified review
Didi Solo - 03/02/2018

Nice hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear D., first we thank you for being our loyalty member. We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda TOGATOROP - General Manager

AccorHotels certified review
Anonymous Families - 02/02/2018
« Great »

It was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear M., First we thank you for being our loyalty member. We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. we will also take care for the toiletries as met expectation as you note it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda TOGATOROP - General Manager

AccorHotels certified review
Andi Business - 28/01/2018
« Worthy hotel rate »

good hotel in gading serpong area, so many restaurants around. room clean, comfortable, and minimalist. The bathroom clean with great hot water pressure, bit looks but it still acceptable. The other things look better is the way the staff giving their service to the customer, the receptionist giving me excellent service, the room maid was so kind and helpful. Priority hotel to stay when I go to serpong.!

Our hotel has responded to the review
Our hotel has responded to the review

Dear A., We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda TOGATOROP - General Manager

AccorHotels certified review
Dewi Couples - 26/01/2018
« Menyenangkan »

Clean Hotel, fast check in and check out, friendly atmosphere, delicious food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dewi, We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda TOGATOROP - General Manager

AccorHotels certified review
Priska R. Couples - 26/01/2018
« Pamper hotel »

The room was so comfortable, the bed so pampering my self to keep on it. Friendly Staff.. I like it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PRISKA RACHEL ROMEDA, We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda TOGATOROP - General Manager

AccorHotels certified review
Badruzzaman C. T. Business - 26/01/2018
« IT WAS GREAT »

IT WAS NICE. ESPECIALLY COUNTER STAFF. MS. SEKAR AND MS. FICKY. THEIR ATTITUDE WAS GREAT.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BADRUZZAMAN CHETTIYANTHOD, We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team Ms. Sekar and also Ms. Ficky. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda TOGATOROP - General Manager

TripAdvisor review
Business - 25/01/2018
« It shouldn't be a part of Accor Group! »

I'm a Platinum Member of LeClub who can compare one to the others Accor hotels given the 60 rooms or nights stay a year. No special treatment given, the water boiler was broken, and bad internal communication when I asked breakfast boxes at 4 AM but weren't prepared and must waited when they processed the request.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Reviewer, We thank you for your comment during your recent stay with us and thank you for your loyalty being as our loyal Platinum member. It is to be regretted that your stay did not meet to your expectation and for that please accept our sincere apology. We valued highly your constructive inputs as our ways to improve our service, especially to you as our VIP member. We have anticipated this situation to avoid reoccurrence by refresh training . Thank you again and we look forward to your next visit to regain your confidence on our services. Sincerely yours, Riganda Togatorop General Manager

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