ibis Gading Serpong Hotel 3 stars

TripAdvisor rating 4.0/5 404 reviews
ibis Gading Serpong
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+ 14 Services
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Hotel extras

  • Web corner and free WiFi throughout hotel area

  • 5 Meeting Rooms including a Ballroom with capacity up to 600 pax

  • Taste Restaurant and Lounge Bar offering international and local cuisines

  • Free shuttle bus to Summarecon Mall Serpong

  • Professional in-room spa and massage treatment by Alaya Spa

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Self service business centre

Hotel location

ibis Gading Serpong

Jalan Boulevard Gading Serpong
Blok M5 no. 19
Serpong
15810
tangerang
indonesia

Tel: +622122220116

Fax: (+62)21/22220117

Contact email
  • By plane

    SOEKARNO HATTA At 20km / 12 miles

  • By train

    Serpong Train Station At 12km / 7 miles

GPS :-6.245356, 106.627741

Our accommodations

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

Standard 1 Double Bed

  • Max. number of persons: ‌2
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard 2 Single Beds

  • Max. number of persons: ‌2
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

TASTE

Type of cuisine: Thematic cuisine

The "It's all about TASTE" restaurant reinvents tapas. Try out new flavours by simply creating your meal amongst 20 typical local dishes. Enjoy your own flavour combination!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 265 m²

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
ibis Gading Serpong

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

2,636 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

404 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Value by price matched

Customer review rating 4.2/5

Nico W. Friends - 08/07/2019 AccorHotels certified review

The receptionist service and attitude was excellent since I decided to call the hotel for asking the room availability in the midnight and booking on the spot. The cleanliness of the room was good and the room has well equipped basic amenities.

Customer review rating 4.2/5

Wisnu P. Couples - 08/07/2019 AccorHotels certified review

Good place, friendly front office staff. Abim was the one who handle check in and check out, he was really friendly and helpfull.

Customer review rating 4.2/5

Mualim Business - 08/07/2019 AccorHotels certified review

Breakfastnya enak

Good value for money

TripAdvisor rating 4.0/5

Irinne T Couples - 08/07/2019 TripAdvisor review

This is my first time staying at Ibis after many many years and it certainly exceeded my expectations. Firstly, the staff members were very friendly, friendlier than some of luxurious hotels we usually stay in. They provide lemon infused water in the lobby, which I thought was a nice touch. I think the Accor group has made significant changes throughout the years. The room was clean, not big but they provide you with your basic needs and more. I thought for the price, it was more than necessary. The only negative thing I could pick was the colour of one of the walls, it was bright orange which I thought was a strange colour to paint in a bedroom, a more relaxing colour would make the room's ambience much better. Overall, we enjoyed our one night stay, recommended for its price.

Satisfactory yet can be improved

Customer review rating 4.2/5

Anonymous Business - 05/07/2019 AccorHotels certified review

Room was a little dimmer.

It was a very pleasant experience to stay at Ibis Gading Serpong

Customer review rating 4.2/5

Sophie E. Friends - 04/07/2019 AccorHotels certified review

It was great. I had a great time. The facilities were more than decent, and the service was amazing. Everything I asked for was fulfilled with great efficiency. Looking forward to stay there again.

I like that hotel

Customer review rating 4.2/5

Emelia Families - 02/07/2019 AccorHotels certified review

I like traveling with my daughter, I also do work visits, but often I am constrained because ibis hotels are often full in some of the cities I visit

Customer review rating 4.2/5

Haris Business - 30/06/2019 AccorHotels certified review

It's nice stay @Ibis Gading Serpong, except friendly staff, good breakfast and location, It has a chair for massage can be used by guest who need a relaxation when sit at the lobby, Nice Innovation

Good stay !

Customer review rating 4.2/5

Oktavia Friends - 29/06/2019 AccorHotels certified review

good food, good services, good location too ! will come back another time for sure

lets stay have fun

Customer review rating 4.2/5

Mochammad A. B. S. Families - 28/06/2019 AccorHotels certified review

Comfortable

Good job

Customer review rating 4.2/5

Tarmuji H. S. Families - 28/06/2019 AccorHotels certified review

1. Drain hole was not function on 904. 2. Smelling of the smooking room was not good. 3. The menu is not variatife, add some 4. General was ok

Dear Mr. T HS, Thank you for your trust by sharing these value informations for us to do corrective actions on your upcoming reservations. Please allow me to express my sincere apologize for the inconvenience experience happened. Your positive feedbacks has been shared among the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, it is our hope is to welcoming you back sharing our changes with you. Sincerely, Jamal MUHAMAD - General Manager

satisfying

Customer review rating 4.2/5

Firza Families - 26/06/2019 AccorHotels certified review

strategic location, because it is close to the mall and tolls and places to eat

Compact and affordable room with strategic location

Customer review rating 4.2/5

Emil Couples - 24/06/2019 AccorHotels certified review

The room is neat and cozy with comfortable bed. Also provided with bolster which is great. Bathroom a bit small but everything is in order. Initially asked for non smoking room with double bed, but only smoking one is available. After I tried to see the room, I returned to the lobby to change for non smoking room with twin beds instead. The room next door was a bot noisy during the afternoon but I guess these things happen sometimes.

Customer review rating 4.2/5

Gazali Business - 19/06/2019 AccorHotels certified review

Wifinya good

Ibis TOP

Customer review rating 4.2/5

Novitarini Families - 19/06/2019 AccorHotels certified review

Keep it up...

Great service

Customer review rating 4.2/5

Niko C. Families - 18/06/2019 AccorHotels certified review

All staff so friendly, rich smile. Room air con clean and cool. Thank you ibis serpong.

Good & nice hotel

Customer review rating 4.2/5

Nicolaus Families - 15/06/2019 AccorHotels certified review

Good hotel. Good service. Price oke. Not expensive.

Good

Customer review rating 4.2/5

Vania Business - 13/06/2019 AccorHotels certified review

Receptionist friendly, Room clean & comfortable, but Air Conditioner is not cold enough

Dear Mrs. S VN, Thank you for your great comments of our services and the cleanliness. We are very happy to receive your recommendation. We noted of your constructive feedback regarding our the air conditioner issue, we thanked for your constructive input to make us better in handling our valuable guests as yourself. We are looking forward to welcome you back in our hotel. Sincerely, Jamal MUHAMAD - General Manager

Great stay

Customer review rating 4.2/5

Andre W. Couples - 12/06/2019 AccorHotels certified review

It was a very great stay, very good hospitality.

Good location and service

Customer review rating 4.2/5

Pascal G. Business - 08/06/2019 AccorHotels certified review

Stay here for one night on June 2019. The hotel is ok for Ibis standard. The service and staff are very good. We have a pleasant, fast, and helpful services from all of the staffs. Especially the house keeping and reception. Good location and easy to find. Breakfast is ok for Ibis standard. However, the building is getting old. Probably will need treatments - especially in the bathroom. Will be happy to stay here for business reason in Serpong and Tangerang.

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