Hotel - ibis Gading Serpong
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Gading Serpong Hotel

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4.0/5 212 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 24:00
    • Opening hours : Week-end 00:00 - 24:00

Business services

  • 5 meeting room(s)
  • Self service business centre
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Hotel location

Our rooms

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

  • 208 rooms
  • 150 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 20 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,718 reviews

Our guest reviews for ibis Gading Serpong

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 212 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Jovita Couples - 19/06/2018
« Satisfied but not that much »

Pros : 1. Strategic location 2. Worth the price 3. Friendly receptionist staff Cons : 1. Noisy room ..when people walk in aisle above us it so noisy and annoying 2. The smell from cigarettes in quilt and sprei is so strong

AccorHotels certified review
Darius F. T. Couples - 18/06/2018
« Pretty Bad »

The air conditioner was pretty hot and the parking space is rather small for a hotel. I'd find myself on difficult position because either I park my car parallel and gave the key to security or vallet it which I don't want to gave my car key to someone else. The water on sink was pretty small like really small, I could say no pressure at all, is the pump broken or something? The cold and hot indicator weren't present at all giving a confusing situation where we are forced to washed our hands on boiling hot water. And no refrigerator? I expect something better from accor hotels group.

AccorHotels certified review
Adila C. Families - 18/06/2018
« Mr. »

Very comfortable and good hospitality

AccorHotels certified review
Selvi Families - 18/06/2018
« Everything’s okey »

The room and the bathroom is not really big, but clean.. the breakfast menu and taste is okey. Nothing to be complained. The staffs are friendly.

AccorHotels certified review
Richard Business - 17/06/2018
« Good stay »

Claustrophobic bathroom. Breakfast is more or less the same every day! Scrambled eggs, grilled (sometimes black burnt) tomatoes, very vinegary baked beans, sausages, sop soto, burbur ayam, nasi goreng, mee goreng, watermelon and papaya...every single day with almost no variety. Would be happy with fruit variety, yoghurt and more healthy bread. The cappuccino has sugar...and the "juice" all with sugar...not healthy Friendly accommodating staff. Had "do not disrurb" on the door and 3 separate times the staff knock on the door. Comfortable bed. The t.v. always have one or 2 stations not available/off line. Better cable choice would be great. No refrigerator/mini bar but the staff kindly provided me with one since im there for 2 weeks... Security guys very professional and friendly.

AccorHotels certified review
Yohanes S. K. Families - 11/06/2018
« Great Experience »

very warmly

AccorHotels certified review
Engel T. Solo - 10/06/2018
« Mr »

I am have many time staying longer on ibis hotel ... hotel ibis is good place and clean also for service is the best... would like to recommend to my family and friends for staying in hotel ibis

TripAdvisor review
Family - 10/06/2018
« my stay at serpong »

The hotel location is near to some malls in the area. The room design is exactly the same with so many ibis hotels. I think they have a standard design for the room. It would be perfect if they have enough parking space.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hansen-jc, We are grateful for your sharing during your stay. Indeed one of our unique selling points is that we have few choices of Malls. As Ibis brand , we respect its products and services standard. We have limited space parking. Therefore, we worked with our neighborhood to use their lots in case of needed with free of charge to our staying guests. Our team will assist in handling all the guests cars transfer. Our hotel is located within business areas complex where as the parking areas is using professional parking company and well guarded by dedicated security 24 hours. Again , we thank you for your patronage and your great recommendation. We hope to meet you again in our hotel in near future. Sincerely yours Riganda Togatorop General Manager

AccorHotels certified review
Kie S. H. Business - 08/06/2018
« Best value »

Nice and budget hotel. Good location and close to mall. Breakfast menu need to be improved. Some equipments not work properly such as light at toilet.

AccorHotels certified review
Eva R. Couples - 04/06/2018
« Nice hotel »

Comfortable room, staf friendly, easy check in and check out, and food is good

AccorHotels certified review
Anonymous Families - 02/06/2018
« It was a pleasant stay »

Great

AccorHotels certified review
Agus S. Solo - 30/05/2018
« Good service »

Breakfasting food delicious and price worth

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. DD, Thank you for your excellent rating and review on your stay experience. It is a great pleasure to received positive comments from you and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We wish to welcoming you back again in the near future and will be as pleasant as the previous one. Sincerely, Riganda TOGATOROP - General Manager

AccorHotels certified review
Alexanded C. Couples - 29/05/2018
« Overall was good »

Keep up the good work guys!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. AX C, Thank you for your loyalty and your recommendations review based on your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda TOGATOROP General Manager

AccorHotels certified review
Sutarmaji Couples - 29/05/2018
« Smile »

Your hotel crews make our day is happy and warm. So friendly and always smile when face to face

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. SI, Thank you for becoming our LeClub member. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Keep staying with Accor hotels and gain more reward point by booked through mobile Apps and official website at www.accorhotels.com/8826. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda TOGATOROP - General Manager

AccorHotels certified review
Stephen Business - 28/05/2018
« Amazing »

Amazingly good , waiting to come back again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. ST A P, Thank you for your loyalty, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Keep staying with Accor hotels and gain more reward point by booked through mobile Apps and official website at www.accorhotels.com/8826. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda TOGATOROP - General Manager

AccorHotels certified review
K. Business - 27/05/2018
« Good service and comfy room »

Good service from the staffs. Nice marketing team. Nice room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs KY, It is always a pleasure to receive a great recommendation from the guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Joint our LeClub Accor Hotels Keep staying with Accor hotels and gain more reward point by booked through mobile Apps and official website at www.accorhotels.com/8826. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda TOGATOROP - General Manager

AccorHotels certified review
Anonymous Couples - 26/05/2018

good enough

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. SG, We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda TOGATOROP General Manager

AccorHotels certified review
Raisha Friends - 23/05/2018
« Amazing »

The hotel room so comfy but its just too small. Is it a budget hotel?

AccorHotels certified review
M. Solo - 22/05/2018

Quiet, homie and bigger room.

AccorHotels certified review
Krisna S. Couples - 22/05/2018
« Dissatisfied »

The air cond is not working properly. The bath room is super small and not cleaned properly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KS, Thank you for taking the time to tell us about your experience at the ibis Gading Serpong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the issue in regards of air conditioned functionally and the cleanliness standard. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Riganda TOGATOROP General Manager

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