Hotel - ibis Gading Serpong
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Gading Serpong Hotel

4.0/5 292 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 24:00
    • Opening hours : Week-end 00:00 - 24:00

Business services

  • 5 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

  • 208 rooms
  • 150 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 20 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 2,048 reviews

Our guest reviews for ibis Gading Serpong

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 292 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Devi Business - 07/11/2018 AccorHotels certified review

Strategic location, Friendly staff, unfortunately lack of vegetables for breakfast and some guess are noisily chatting on the coridor

Yoshua Families - 07/11/2018 AccorHotels certified review
« Delightful »

Cozy room, not too spacious but still enough.

Tan B. T. Business - 05/11/2018 AccorHotels certified review
« Frustrated »

The pillows and duvet needs to change, it feels old and clumpy. Breakfast can be better. There is no change in menu from tuesday to friday. Shows a lack of care. A bit more of effort at breakfast will go a long way. Location and price wise its ok. But the condition of pillow, duvet and breakfast shows a lack of care and attention to details. For business traveller like me, it really a waste as the hotel can do much better.

Wesly G. Business - 05/11/2018 AccorHotels certified review
« Good 3 Star Hotel »

Overall Good experience, hotel is easy to access.

Gemisse T. Business - 05/11/2018 AccorHotels certified review
« Please improve your airconditioning system in the room »

The room was quite hot, I had the temperature set at 10 degrees in high fan but it seemed like it was at 25 degrees above and did not improve. I would also like to complain about one of your housekeeping staff who unlocked my door room WITHOUT knocking!! When he found out that there was someone in the room, he still did not leave as if I am not offended. He was laughing and smiling and that is NOT OKAY with me!

Niks Friends - 04/11/2018 AccorHotels certified review
« It was just okay. »

I came with my other 3 friends at 3 in the morning to stay overnight, first they say that only one room left, but when we decided to go, the security catch us and saying that there's two room available. the front liner guy wasnt look happy to serve us. we got rooms in different floor, when i got into my room, the connecting room door wasnt lock, which creeping me out knowing some stranger from the next door could easily get into my room. not much option in breakfast menu.

Esemikeru-oat E. C. Business - 03/11/2018 AccorHotels certified review
« Great and good »


Anonymous Business - 31/10/2018 AccorHotels certified review
« Satisfied but need improved »

The attitude of receptionist is very nice but only one staff on duty was tough, hotel management need to pay attention at front desk. After my complain before the towel is much better, very clean. One new thing need to be improved is the shower, many times I found the hanger was broken.

Permana Business - 30/10/2018 AccorHotels certified review
« Breakfast is good »

Breakfast is delicious.just suggestion need to create varieties of breakfast menus in days or weekend to make it not boring and it would be nice if the front menu breakfast served heavy meals

Agus Couples - 30/10/2018 AccorHotels certified review
« TRusted brand »

Ibis is under Accor brand, no wonder all other properties doing perfect service and genuine. one thing should be improve if Ibis have grant size of bed and more soft much better.

Aurel Business - 30/10/2018 AccorHotels certified review
« Meeting Room »

Meeting Room was nicely coordinated, but it should be grown for larger than now in order to make customer more satisfied if do meeting @this hotel

Munawarman Solo - 29/10/2018 AccorHotels certified review
« All is good »

Good building, good security system, all staff friendlyness, service was great. Want to be back again

Dato’seri A. Business - 28/10/2018 AccorHotels certified review
« I’m very happy to be able to come to visit your hotel the staff are very polite and friendly they are very helpful as well. »

The moment I arrived I was greeted with a warm smile from the main entrance. During breakfast I met the Chef who gave us warm welcome and feedback on the food serving. I also meet with Ms Putri from Marketing she is Super friendly and introduce the hotel. The rooms are pleasantly decorated and the unique design was the toilet as it’s different from other hotel, All my team like the design and we have an excellent stay throughout the 3 days stay. Lastingly before I leave the hotel on my last day I saw a sweet lady that help me with my luggages, It looks to me she is the General Manager. Overall I must compliment on the service and most importantly for me the warmth welcome and warmth goodbye. I gave Ibis Serpong 7 star because of the way the staff interact with the guest.

Anissa P. Friends - 27/10/2018 AccorHotels certified review
« Feels like home »

It was a very comfortable and great experience to stay in this hotel. Although there was some little inconvenience experience such as a loud sound of the other guest talking and laughing beside our room, but the services that this hotel gave me was very good. The breakfast was tasty and had so many variant, started from indonesian cuisine to international cuisine. I will come back and book in this hotel if i have another trip again.

Ramdany Friends - 24/10/2018 AccorHotels certified review
« Three star hotel with competitive price »

Everything ok, start from lobby then room then restaurant, all staff friendly, minus no pool facility, they not available

Lucie H. Business - 22/10/2018 AccorHotels certified review
« Professional, friendly staff »

Front desk was very friendly and helpful. Room was very clean, bed and bedding comfortable, AC pleasant. Breakfast good but a little bit monotonous, staff offered different eggs though. Bathroom a bit smelly and plastic material looks and feel cheap. Had leak through the window during rain. Excellent laundry service and was given flowers by house keeping. Lovely experience.

Andrie Families - 22/10/2018 AccorHotels certified review
« Satisfied »

we have no problem for stay, everything good

Setiaman Z. Families - 21/10/2018 AccorHotels certified review
« Disatisfied »

Booked a nonsmoking room, but finally got a smoking one. The kids were disapointed for no swimming pool. The bathroom was not well cleaned. Ordered massagge services for couple, but the therapyst was not available.

Ab N. Families - 21/10/2018 AccorHotels certified review
« Safisty »


Frendy N. Families - 20/10/2018 AccorHotels certified review
« Ok »

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