ibis Gading Serpong Hotel 3 stars

TripAdvisor rating 4.0/5 443 reviews
ibis Gading Serpong
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+ 15 Services
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Room 1

Number of guests
Children's age
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When making a booking at this hotel:

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Hotel extras

  • Web corner and free WiFi throughout hotel area

  • 5 Meeting Rooms including a Ballroom with capacity up to 600 pax

  • Taste Restaurant and Lounge Bar offering international and local cuisines

  • Free shuttle bus to Summarecon Mall Serpong

  • Professional in-room spa and massage treatment by Alaya Spa

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre (Nearby)
Business services
  • 5 meeting room(s)
  • Self service business centre

Hotel location

ibis Gading Serpong

Jalan Boulevard Gading Serpong
Blok M5 no. 19
Serpong
15810
tangerang
indonesia

Tel: +622122220116

Fax: (+62)21/22220117

Contact email
  • By plane

    SOEKARNO HATTA At 20km / 12 miles

  • By train

    Serpong Train Station At 12km / 7 miles

GPS :-6.245356, 106.627741

Our accommodations

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

Standard 1 Double Bed

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Multimedia hub(...)

Standard 2 Single Beds

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Multimedia hub(...)

Our restaurants and bars

TASTE

Type of cuisine: Thematic cuisine

The "It's all about TASTE" restaurant reinvents tapas. Try out new flavours by simply creating your meal amongst 20 typical local dishes. Enjoy your own flavour combination!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 265

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
ibis Gading Serpong

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

2,817 reviews

tripadvisor

TripAdvisor Rating 4.0/5

443 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

My first time stay in ibis

Customer review rating 4.2/5

Julius Business - 10/09/2019 AccorHotels review

Hotel look small, but have great service, me and others came for business meeting purpose, all staff have good hospitality service, room clean, delicious breakfast, friendly lady front desk (forgot her name), can recognize the customer with great and saying by name, they now me might be stayed for two nights, I will recommend this hotel to all my colleagues

Good

Customer review rating 4.2/5

Rudianto M. Business - 09/09/2019 AccorHotels review

i feel comfort during i am stay

Relax

Customer review rating 4.2/5

Wilkus Solo - 07/09/2019 AccorHotels review

Overall good

One fine day at Ibis Gading Serpong

Customer review rating 4.2/5

Intan S. Business - 06/09/2019 AccorHotels review

When I was stay at your hotel, the food is delicious, the room is very clean and nice, its make me comfortable and sleep well.

Customer review rating 4.2/5

Samin Business - 05/09/2019 AccorHotels review

All good, just parking space area limited

Customer review rating 4.2/5

Kirman Business - 05/09/2019 AccorHotels review

Reception Very helpful and friendly

Excellent

Customer review rating 4.2/5

Iwan G. Families - 02/09/2019 AccorHotels review

Very nice hotel, near shopping center and many restaurant

er…

Customer review rating 4.2/5

Erwin A. Families - 02/09/2019 AccorHotels review

I Think the clearness about Information feature/value must be upgrade, the last I book I miss that the price doesn't include breakfast, I am going with my wife and 2 child and shock after knowing the breakfast not including.

Need a lot improvements

Customer review rating 4.2/5

Anton Business - 01/09/2019 AccorHotels review

The dryer machine was on all day long to dry the carpet on my room’s floor. The smell of wet carpet was annoying. The water temperature in the bathroom cannot be set consistently.

Dear Mr. AT, Thank you for your loyalty and taking the time to share us about your experience at the ibis Gading Serpong. Please allow me to express my apologies for the inconveniences caused when we applying the carpet cleaning program in rooms corridor, since ibis Gading Serpong hotel don't have any carpets in the guest rooms. I believe this positive feedback to our team being more attention while applying this cleaning program We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jamal MUHAMAD - General Manager

Great room, nice bfast and affordable price at strategic location.

Customer review rating 4.2/5

Dini M. Business - 01/09/2019 AccorHotels review

Oke.

Customer review rating 4.2/5

Muara Business - 31/08/2019 AccorHotels review

Comfortable to be stayed

Good

Customer review rating 4.2/5

Fadli A. Couples - 27/08/2019 AccorHotels review

Good service, good ambience, concern to provide needs

Great experience

Customer review rating 4.2/5

Alexander B. D. P. Business - 26/08/2019 AccorHotels review

It is enjoyable experience to stay here..all is very good, the room, the hospitality, and the staff are very nice. It is one of my favorite hotel

Satisfied with the service and quality of the hotel.

Customer review rating 4.2/5

Robin Solo - 26/08/2019 AccorHotels review

My stay was enjoyable. The room was clean, the AC worked well, the shower had very good hot water.

Value for money

Customer review rating 4.2/5

Ben Business - 25/08/2019 AccorHotels review

Clean and fresh room. Comfortable bed.

Good Stay

Customer review rating 4.2/5

Ritchie Friends - 22/08/2019 AccorHotels review

the room as usual as standardized ibis, clean and comfort. service is awesome, from the receptionist to housekeeping.

satisfied

Customer review rating 4.2/5

Andreas Business - 18/08/2019 AccorHotels review

Fast check in & check out, friendly & attentive staffs, having bolsters is really a good idea

Customer review rating 4.2/5

Regia C. Business - 15/08/2019 AccorHotels review

1. When I arrived for check in the hotel are full house, may be it's because the group check in. The room are not ready and we have to wait for an hour to check in. The front desk did suggest to wait at the 2nd floor for the welcome drink. 2. When my company booked for my arrival, I have requested to have the nice city view since I'll be staying for 4 nights, but when check in the front desk gave us the wall view :( 3. Since my stayed are sharing with my colleague, the slipper were only 1 (one) pair in the room. 4. House Keeping/Laundry and Front Desk are lack of communication between the Reservation. The reservation booked by the company for Room + b'fast & Laundry charge to the company, but these 2 department ask us to pay the laundry at room and upon check out. I have tried to give the GL upon check in/out but the front desk keep refuse to take the GL. Please improve your communication among the Front Office (FO) and House Keeping (HK). 5. For reservation please give the note or information to FO and HK/Laundry to every reservation you've receive from your customer to avoid miss communication between the guest and your employee (FO & HK). 6. Breakfast are good so far. 7. Transport/driver from hotel-office-hotel are on time. The driver are well safety drive.

a hotel i would stay again

Customer review rating 4.2/5

Jasanah Solo - 15/08/2019 AccorHotels review

the staff was very helpful and on hand to give assistance when needed

Very nice room and staff

Customer review rating 4.2/5

Maurice K. Couples - 13/08/2019 AccorHotels review

Very good staff room clean good housekeeping no complane

Our most recent 20 reviews

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