ibis Gading Serpong Hotel 3 stars

TripAdvisor rating 4.0/5 463 reviews
ibis Gading Serpong
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+ 15 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Web corner and free WiFi throughout hotel area

  • 5 Meeting Rooms including a Ballroom with capacity up to 600 pax

  • Taste Restaurant and Lounge Bar offering international and local cuisines

  • Free shuttle bus to Summarecon Mall Serpong

  • Professional in-room spa and massage treatment by Alaya Spa

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre (Nearby)
Business services
  • 5 meeting room(s)
  • Self service business centre

Hotel location

ibis Gading Serpong

Jalan Boulevard Gading Serpong
Blok M5 no. 19
Serpong
15810
tangerang
indonesia

Tel: +622122220116

Fax: (+62)21/22220117

Contact email
  • By plane

    SOEKARNO HATTA At 20km / 12 miles

  • By train

    Serpong Train Station At 12km / 7 miles

GPS :-6.245356, 106.627741

Our accommodations

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

Standard 1 Double Bed

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Multimedia hub(...)

Standard 2 Single Beds

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Multimedia hub(...)

Our restaurants and bars

TASTE

Type of cuisine: Thematic cuisine

The "It's all about TASTE" restaurant reinvents tapas. Try out new flavours by simply creating your meal amongst 20 typical local dishes. Enjoy your own flavour combination!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 265

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
ibis Gading Serpong

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

2,872 reviews

tripadvisor

TripAdvisor Rating 4.0/5

463 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

The check in is fast and love my staying at Ibis.

Customer review rating 4.2/5

Fransiskus M. Solo - 06/10/2019 AccorHotels review

This is my first time staying at Ibis Hotel. The hotel is so recommended. That's why I will choose to stay again next time.

Customer review rating 4.2/5

Handoyo B. Friends - 03/10/2019 AccorHotels review

Keep it up guys!! Thank you for the friendliness greetings

Some improvements

Customer review rating 4.2/5

Kent Families - 27/09/2019 AccorHotels review

This hotel have new service, massage machine at the lobby could make you fresh body after all day work, restaurant breakfast had many choice of menu now, they serve traditional foods and various snacks market, and room had new linnen now event no fragrant feels

Extremely poor standards for an international name like Ibis!

Customer review rating 4.2/5

C Business - 24/09/2019 AccorHotels review

Check in was adequate. 3 lifts for the whole hotel were insufficient and there was always a long wait. The room was small and lacking light. Bedding was clean. Toilet was tiny, dirty and had foul smelling linens. Toiletries were basic. Breakfast was very disorganised and the spread was not up to standards.

Dear Mr. CHUA HONG SANG, Thank you for taking the time to share your concerns for our service improvement. Kindly allow me to express my sincerest apologies for the inconveniences situation during your arrival when most of the group guest are came at the same time and the uncommon bathroom preparation. Please rest assured that we are taking the appropriate measurement with actions to address this issue to prevent future occurrence. Feel free to share with me on your upcoming arrivals, me and my team are glad to reset the standard lighting to your comfortable need. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jamal MUHAMAD - General manager

Delicious food

Customer review rating 4.2/5

Vania C. Families - 21/09/2019 AccorHotels review

You have a delicious food for breakfast, i love it. But in the bedroom, i dont like the smell from that. Like sun or idk but i dont like it and sometimes the shower broken and the hairdryer too, i hope u can check it regularly, thank u

Customer review rating 4.2/5

Ms. L. Business - 19/09/2019 AccorHotels review

I Enjoy to be stayed at this Hotel because the staffs are so polite, fireindly and helpful, also the breakfast taste is so delicious, I got my request as such as 5 stars service

Customer review rating 4.2/5

Andrew Business - 19/09/2019 AccorHotels review

Breakfast are not value for money

Customer review rating 4.2/5

Nina Business - 17/09/2019 AccorHotels review

Nice

overall good.. has some small thing that made the score to be 7

Customer review rating 4.2/5

Retno W. S. Business - 10/09/2019 AccorHotels review

stay at ibis serpong is very confortable.. room is very clean dan the laundry is very tidy.. i have one thing that need to concern is sometime the house keeping is not good because during my stay there for 2 weeks, i found the house keeping is not good for twice.. they only clean the floor but not the table... and sometime the non smoking room like a smoking room..

My first time stay in ibis

Customer review rating 4.2/5

Julius Business - 10/09/2019 AccorHotels review

Hotel look small, but have great service, me and others came for business meeting purpose, all staff have good hospitality service, room clean, delicious breakfast, friendly lady front desk (forgot her name), can recognize the customer with great and saying by name, they now me might be stayed for two nights, I will recommend this hotel to all my colleagues

Good

Customer review rating 4.2/5

Rudianto M. Business - 09/09/2019 AccorHotels review

i feel comfort during i am stay

Relax

Customer review rating 4.2/5

Wilkus Solo - 07/09/2019 AccorHotels review

Overall good

One fine day at Ibis Gading Serpong

Customer review rating 4.2/5

Intan S. Business - 06/09/2019 AccorHotels review

When I was stay at your hotel, the food is delicious, the room is very clean and nice, its make me comfortable and sleep well.

Customer review rating 4.2/5

Samin Business - 05/09/2019 AccorHotels review

All good, just parking space area limited

Customer review rating 4.2/5

Kirman Business - 05/09/2019 AccorHotels review

Reception Very helpful and friendly

Excellent

Customer review rating 4.2/5

Iwan G. Families - 02/09/2019 AccorHotels review

Very nice hotel, near shopping center and many restaurant

er…

Customer review rating 4.2/5

Erwin A. Families - 02/09/2019 AccorHotels review

I Think the clearness about Information feature/value must be upgrade, the last I book I miss that the price doesn't include breakfast, I am going with my wife and 2 child and shock after knowing the breakfast not including.

Need a lot improvements

Customer review rating 4.2/5

Anton Business - 01/09/2019 AccorHotels review

The dryer machine was on all day long to dry the carpet on my room’s floor. The smell of wet carpet was annoying. The water temperature in the bathroom cannot be set consistently.

Dear Mr. AT, Thank you for your loyalty and taking the time to share us about your experience at the ibis Gading Serpong. Please allow me to express my apologies for the inconveniences caused when we applying the carpet cleaning program in rooms corridor, since ibis Gading Serpong hotel don't have any carpets in the guest rooms. I believe this positive feedback to our team being more attention while applying this cleaning program We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jamal MUHAMAD - General Manager

Great room, nice bfast and affordable price at strategic location.

Customer review rating 4.2/5

Dini M. Business - 01/09/2019 AccorHotels review

Oke.

Customer review rating 4.2/5

Muara Business - 31/08/2019 AccorHotels review

Comfortable to be stayed

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