Hotel - ibis Gading Serpong
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Gading Serpong Hotel

4.0/5 324 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 24:00
    • Opening hours : Week-end 00:00 - 24:00

Business services

  • 5 meeting room(s)
  • Self service business centre
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Hotel location

Our rooms

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

  • 208 rooms
  • 150 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 20 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 2,191 reviews

Our guest reviews for ibis Gading Serpong

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 324 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Just A. O. G. Families - 09/01/2019 AccorHotels certified review
« Clean, friendly staffs, and strategic location »

Nice location, near mall and food snacks place

Ritchie Solo - 07/01/2019 AccorHotels certified review
« Good stay »

It’s a really nice hotel. Simple, comfy, clean. Great service, i ask the room service to change my towel and they come quickly. They also offer me a late check out. Great!

Pucca Couples - 01/01/2019 AccorHotels certified review
« good »

It's a little dissaponted about the smoking room, coz after we came back from mall and entered the room again, the smell of the cigar is all over the room and stick in our clothes. I guess, maybe for smoking room there supposed to be a window that can be open while we smoking. Like one of the hotel in Pluit that we once stayed in, they have a window that can be opened for a smoker. But on the otherside, We love the smell of the soap bar. We love the smell of the room pre-function. We love the breakfast food. Thank you..

Heni Business - 31/12/2018 AccorHotels certified review
« GOOD LOCATION OF HOTEL »

The location is good, it is good if laundry is included in the room rate

Anonymous Families - 28/12/2018 AccorHotels certified review
« Worse »

Worse than the last visit. The shower is broken. The staff is ao late because you need more staff. I call to asking something and never come.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. LF, Thank you for taking the time to share your concerns with us please allow me to express my sincerest apologies in regards of less maintenance issues. The appropriate measures to address the problem and to prevent future occurrence. We do appreciate your concerns, and it is our hope that you will give us the opportunity to better serve and sharing the changes in the near future. Sincerely, Riganda TOGATOROP - General Manager

J C. Families - 26/12/2018 AccorHotels certified review
« One night at Ibis Gading Serpong »

Check in wa quick and pleasant. The room is now equipped with a small refrigerator, quite an improvement! However, the air in the room is very stale.

Purwaningsee Business - 24/12/2018 AccorHotels certified review
« Nice Hotel in Gading Serpong »

Easily to find and one of nice hotel in Gading-Tangerang, GREAT gym and massage SPA facilities were great. Gym had a wide range of equipment and was very spacious and music play. The room was nice and clean with a good range of tv channels and a huge view ever had even in town. I enjoyed the hot shower in the bathroom, I guess the drainage wasn't work fast to cope with even you get quick respon by HK staff to fix and clean it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. E P, Thank you to share your comfort experiences during stay with ibis Gading Serpong. So glad that we can meet your needs of great accommodation and services. Feel free to deliver your concern at gs… for services improvement and to get your full trusted Regards, Riganda TOGATOROP - General Manager

Business - 24/12/2018 TripAdvisor review
« Very good location even though need to crossover to reach mall »

Ibis Gading Serpong was been my repeated times to stay if we stay in Serpong areas. As the only one who has international brand reputation in the Summarecon surrounding areas. Food variety that been provided for breakfast was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khemadewi, Thank you for your excellent recommendation in TripAdvisor review for the best location with good breakfast variety of ibis Gading Serpong, It is a great pleasure to received positive comment from our guest. I am happy to share your feedback among the teams, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Feel free to share your concern at gsm@ibis-gading-serpong.com to make your upcoming arrival will be more as pleasant as previous one. Sincerely, Riganda TOGATOROP - General Manager

Hanriza Families - 18/12/2018 AccorHotels certified review
« Nice hotel »

Strategic location, pleasant stay

Tommy P. Business - 18/12/2018 AccorHotels certified review
« Not really satisfied »

Dislike : the parking lot is considered too small, the orange wall color in the room is considered not appropriate, the curry fish served in the breakfast is too salty. Like : the hotel location is strategic (near culinary restaurant)

Sugiya O. Business - 17/12/2018 AccorHotels certified review
« Great experience! »

It is a pleasure to find a strategically located hotel in Gading Serpong. And it is surely one of my best stay in Gading Serpong.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S O, Thank you to share your comfort experiences during stay with ibis Gading Serpong. So glad that we can meet your needs of great accommodation and services. Feel free to deliver your concern at gs… for services improvement and to get your full trusted. Regards, Riganda TOGATOROP - General Manager

Mario J. M. Business - 14/12/2018 AccorHotels certified review
« Nothing »

Just stayed for short rest after my business meeting.

Akil Solo - 14/12/2018 AccorHotels certified review
« Check in time is terrible »

Arrived around 11.00 pm. Handled by the butler iman or imam forget the name. Took over 15 minutes to get the room's key He was alone on this desk, but i saw another guy inside the crew's room on the right side doing nothing. While i was waiting to get the key two more customers were already on the queue.

Wilianto Business - 14/12/2018 AccorHotels certified review
« 3 star like 4-5 star »

Good service for the staff and good service to room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W, Thank you to share your positive feedback and comfort experiences during stay with ibis Gading Serpong. So glad that we can meet your needs of great accommodation and services. Feel free to deliver your concern at gs… for services improvement and to get your full trusted. Regards, Riganda TOGATOROP - General Manager

Bambang H. Friends - 12/12/2018 AccorHotels certified review
« There's a lot of problems may be fixed »

Should repair the lift button on 18th floor, check the air conditioner wether leaked out or not, the bed sheet should be cleanse once a day, pay attention to room cleaness

Yungki A. Families - 10/12/2018 AccorHotels certified review
« Less pleasant »

Overall average, and there is area for improvement in the coordination between functions.

Yeruanza B. Business - 10/12/2018 AccorHotels certified review
« Enjoyed »

Food is good, the employees are kind.

Alex Couples - 09/12/2018 AccorHotels certified review
« Decent affordable hotel for a short stay in Gading Serpong »

Decent room. Near to scientia park.

Les Couples - 08/12/2018 AccorHotels certified review

Check in was easy. Hotel is smart and the room was as described. Staff were helpful, efficient and polite. Breakfast was good. No minibar/fridge in room (Agoda says it has minibar). Difficult to arrange to sign for services rather than pay.

Set Friends - 08/12/2018 AccorHotels certified review
« Trip for 2XU run »

Good experience, and quite close to racing venue of that day (staying at this hotel for 2XU Compression Run 2 Dec 2018). Got little trouble on payment issue, but thankfully the hotel staff able to contact me and letting me know. Having very late breakfast time due to run event on location not finished, but still accept us for that day.

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