Hotel - ibis Gading Serpong
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Gading Serpong Hotel

4.0/5 240 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 24:00
    • Opening hours : Week-end 00:00 - 24:00

Business services

  • 5 meeting room(s)
  • Self service business centre
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Hotel location

Our rooms

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

  • 208 rooms
  • 150 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 20 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 1,823 reviews

Our guest reviews for ibis Gading Serpong

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 240 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
S Business - 12/08/2018 AccorHotels certified review
« Nice »

The room was cleaned every day during my stay. However, the toilet has some smell despite being cleaned. Perhaps consider installing automatic freshener?

Lala A. Couples - 10/08/2018 AccorHotels certified review
« Hotel ibis serpong, comfort hotel for stay »

Comfort hotel, clean, calm, easy access, good staf ,i like this hotel

M I. T. Families - 10/08/2018 AccorHotels certified review
« Good value hotel »

The reception is fine considering there were large group that checked-in within the same time as my family, and still they can get us the room faster then the group. The choices for breakfast was good and the taste also delicious. The room was larger then I expected, very comfortable and spacious room.

Oktawianto A. P. Couples - 08/08/2018 AccorHotels certified review
« my wife want to back again to ibis paramont serpong »

its a wonderful moment with my wife

Ilham Solo - 07/08/2018 AccorHotels certified review

The hotel allowed me to check in early where I needed the most

Ricky Couples - 07/08/2018 AccorHotels certified review
« Good Place to Rest »

The service from this hotel is good. The staff is very helpful and kind. The room and bed is also good, I have a very good sleep in this hotel. I think this hotel need to improve the food quality, when I have a breakfast, my chicken is half raw inside, so I didn’t eat it. But I like the taste of other food. Maybe this hotel also need to add beef sausage to the breakfast menu, rather than only chicken sausage. Thanks for the service, I will come again to this hotel when I visit BSD area. I hope this hotel get better when I come again.

Harry D. Business - 07/08/2018 AccorHotels certified review
« Nice Place »

Overall of services is Very Good, but the front of parking lot is too small

ฺbaramee S. Business - 06/08/2018 AccorHotels certified review
« Comfortable »

Comfortable Hotel, After check out my friend go to the Hotel & give Cake for me with Reception but Reception does not inform her. I go back to the Hotel to pick up the cake & ask Reception, The reception face seem like don't know. I must start to explain to her all the story (my Name, my Room, my Friend's name & what kind of gift which my friend send to me) The Reception face look displeased After I come back & Open Cakebox it looks like Box Open before I took. *I came back from the way to the Airport because this cake is Mental Value.*

Anonymous Business - 06/08/2018 AccorHotels certified review
« Marketing Manager »

No international channels for TV, Bedsheets were stained, Room service food was not up to expectation (satay was not cooked well and the others quite salty).

Silvia M. Families - 04/08/2018 AccorHotels certified review
« Room was too small for the price I paid »

We came at 2 am in the morning to stay till 12 pm check out time. Price waa too high for a small room. Breakfast was just OK.

Jusak S. Business - 01/08/2018 AccorHotels certified review
« Quick respons »

Quick respons from the staff Good service Good price Strategic place

Namura Friends - 31/07/2018 AccorHotels certified review
« flat ambience room »

Two times electricity was shutdown, i have to wait, over all just flat

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. RN, Thank you for taking the time to tell us about your experience at the ibis Gading Serpong. I am sorry that your experience did not meet your expectations regarding the electric disturbance; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to related party addressing the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Riganda TOGATOROP - General Manager

Toby Families - 31/07/2018 AccorHotels certified review
« Puas dengan pelayanan »

I like this hotel room very confort and clean Reception good respect. This hotel near from moll sumarecon and simply for shoping.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs/s I, We very much appreciate your recommendations of hotel cleanliness, friendly atmosphere and how comfort your stay was at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda TOGATOROP - General Manager

Wishart Business - 31/07/2018 AccorHotels certified review
« Comfort »

No music channel on TV

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W V, We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. We will look into your feedback regarding the music channel to be add in our TV list. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda TOGATOROP - General Manager

Radityo Business - 30/07/2018 AccorHotels certified review
« Strategic location »

So so... The mattress was not comfy, elevator management can be improved

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. RADITYO PRABOWO, Thank you to spare your time and share your valuable feedback to us. Apologize for the inconvenience experience were one of the elevator was shutdown. Our priority is to keep all the guests are in safe and secure with the hotel facility, We have to stop one of the elevator for maintenance to make sure it in safe and secure to operate. We really thanked of your concerns and wish will welcoming you back in near future. Best Regards, Riganda TOGATOROP - General Manager

Syauqi Business - 30/07/2018 AccorHotels certified review
« Comfortable with good price »

Water running smoothly. Bed and pillow are very comfortable. Reading light was too bright, it's like functioning as main room light. Breakfast is nice but some tables were out of body height proportion and weren't comfortable for eating. One elevator were in maintenance and waiting time for elevator at morning is too long, it takes more than 15 minutes waiting time.

Ong F. Solo - 30/07/2018 AccorHotels certified review
« Very clean and comfort room »

Bed and bathroom so clean, aircond and view very comfortable

Irma Business - 26/07/2018 AccorHotels certified review
« Awesome »

It was a great time to spend my day and nights during business trip. The room is comfortable, clean, and aircon work well. The staffs are kindly and helpful. Thank you for having me as a guest during my time :))

Yogie Business - 25/07/2018 AccorHotels certified review
« Oke but not to oke »

Afterall my stayed at Ibis Gading Serpong was oke, the problem were only for the elevator and parking lot. You have like 3 elevator but only 2 can work properly, and you have like 18th floor. It takes more time for waiting, especially at night which is only 1 elevator running. For parking lot, because you don't have enough parking lot, please consider to park the car not to far away. Because when using valet and we have to wait around 10 - 15 mins for our car to come. It's a business hotel, because mostly people who stay there because their on business trip, and we don't have much time.

Chee Business - 25/07/2018 AccorHotels certified review
« Satisfactory with room for improvement. »

Feedback: 1. Overall satisfied with cleanliness, security, breakfast spread. 2. Noticed that the blankets and some pillows had strong body odours smell (had same experience the previous stays in the hotel). 3. Some of the items at breakfast that were finished were not replenished fast enough , eg grilled tomatoes, scrambled eggs

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